Clinica Universidad de Navarra is JCI-accredited and specializes in neurosurgery. Dr. Ricardo Díez Valle focuses on brain tumor treatment with stereotactic techniques. The hospital has treated 700,000+ patients from 70 countries, maintaining high success rates in complex procedures.
Clinica Universidad de Navarra (CUN) is the best private Spanish hospital in 2018 according to MERCO (monitoring organization of medical reputation).
\n\nNavarra is a leading sarcoma center. 74% of patients get cured of bone sarcoma; and in up to 95% of cases, an affected limb is preserved.
\n\nOncology, Onco-Hematology, Organ Transplant, Neurosurgery, Cardiac Surgery are the primary specialties in Navarra Hospital.
\n\nHospital de Navarra is the 1st in Spain that has received JCI, the US certificate for the high quality of medical services.
\n\nOver 700,000 patients from 70 countries have been treated at Navarra.
\n","images":[{"base_url":"clinic/5c618b62dfba4","title":"Clinic Universidad de Navarra modern hospital building in Pamplona, Spain"},{"base_url":"clinic/5c618b62c6ade","title":"Modern reception hall at Clinica Universidad de Navarra with glass stairs and art wall"},{"base_url":"clinic/5c618b62d5bbe","title":"Modern waiting area at Clinica Universidad de Navarra with seating and open design"},{"base_url":"clinic/5c618b62ef71f","title":"Advanced operating room at Clinica Universidad de Navarra with robotic surgery equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Pamplona","id":366,"alias":"pamplona"},"address":"Av. de Pío XII, 36, 31008 Pamplona, Navarra, Spain"},"rating":{"rating":4.7,"google":3.8,"percent_of_satisfied_clients":85},"statistics":{"number_of_reviews":7,"doctors_number":440,"year_foundation":1962},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d1129badf6c5.jpeg","name":"European Society for Medical Oncology","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5e5e5c99ba5be.jpeg","name":"World's Best Hospitals 2020 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d499a36ac19.jpeg","name":"World's Best Smart Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/636103a731801.jpeg","name":"World's Best Hospitals 2022 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6360fa074cde8.jpeg","name":"World's Best Smart Hospitals 2023 by Newsweek","country_code":"US"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":49},"doctors":{"doctors":[{"doctor":{"id":1018,"alias":"ricardo-diez-valle","name":"Ricardo Díez Valle","clinic_id":339,"photo":"doctor/5acf60f4a33f2","first_year_working":0,"created_at":"2017-07-27T15:34:56.000+00:00","short_description":"The doctor is a highly skilled neurosurgeon specializing in the treatment of brain tumors. With extensive experience in both surgical and non-surgical approaches, the doctor has contributed significantly to advancements in neuro-oncology. The doctor is recognized for implementing cutting-edge techniques and has published numerous research papers in leading medical journals. The doctor is committed to improving patient outcomes through innovative treatment strategies and is actively involved in clinical trials aimed at developing new therapies for brain tumor patients.
","statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":339,"alias":"clinica-universidad-de-navarra-navarra-hospital","name":"Clinica Universidad de Navarra (Navarra Hospital)","short_description":"Clinica Universidad de Navarra (CUN) is the best private Spanish hospital in 2018 according to MERCO (monitoring organization of medical reputation).
\n\nNavarra is a leading sarcoma center. 74% of patients get cured of bone sarcoma; and in up to 95% of cases, an affected limb is preserved.
\n\nOncology, Onco-Hematology, Organ Transplant, Neurosurgery, Cardiac Surgery are the primary specialties in Navarra Hospital.
\n\nHospital de Navarra is the 1st in Spain that has received JCI, the US certificate for the high quality of medical services.
\n\nOver 700,000 patients from 70 countries have been treated at Navarra.
\n","images":[{"base_url":"clinic/5c618b62dfba4","title":"Clinic Universidad de Navarra modern hospital building in Pamplona, Spain"},{"base_url":"clinic/5c618b62c6ade","title":"Modern reception hall at Clinica Universidad de Navarra with glass stairs and art wall"},{"base_url":"clinic/5c618b62d5bbe","title":"Modern waiting area at Clinica Universidad de Navarra with seating and open design"},{"base_url":"clinic/5c618b62ef71f","title":"Advanced operating room at Clinica Universidad de Navarra with robotic surgery equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Pamplona","id":366,"alias":"pamplona"},"address":"Av. de Pío XII, 36, 31008 Pamplona, Navarra, Spain"},"rating":{"rating":4.7,"google":3.8,"percent_of_satisfied_clients":85},"statistics":{"number_of_reviews":7,"doctors_number":440,"year_foundation":1962},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d1129badf6c5.jpeg","name":"European Society for Medical Oncology","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5e5e5c99ba5be.jpeg","name":"World's Best Hospitals 2020 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d499a36ac19.jpeg","name":"World's Best Smart Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/636103a731801.jpeg","name":"World's Best Hospitals 2022 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6360fa074cde8.jpeg","name":"World's Best Smart Hospitals 2023 by Newsweek","country_code":"US"}]}}],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":2832,"user":{"id":10632,"name":"Анастасия Eva","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"en":"On January 21, we arrived at the Teknon clinic late at night, which pleasantly surprised us without any problems settled in the ward and the examination began in the morning. The clinic impressed us. \r\nThe medical staff was incredibly polite and friendly. Everything, two days of examinations passed easily and naturally. \r\n\r\nMany thanks to the international department, Irina, who was in touch with us even at night, Olesya, who led us from September to January and reacted and responded to all my letters. Maria, who monitored all the sensors and indications during the examination and of course Dr. Antonio Russi! \r\n\r\nDuring the first 10 years of treatment of epilepsy, I heard a phrase from which all doctors fended off, as in Ukraine as in Russia. Need to find the CAUSE of epilepsy! It plays a crucial role in the selection of treatment. It is also worth noting that the participation of these wonderful people in the acquisition of essential drugs in Spain (we just brought them to the house) \r\n\r\nMy family and I remember the time spent in Teknon with warmth and gratitude to all who were with us for this short time. And something tells me that we will meet with you next year) once again, many thanks to all those who were next to us, Irina, Olesya, Maria, Kirill (thanks for calling back September and introduced us to the doctor in Kiev) and of course a special thanks and kowtow to Dr. Antonio Russi."},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}},"diagnostic":{"id":130,"name":{"en":"Consultation with a neurologist"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-02-10T08:19:35.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/5c5fde657916b_b.jpeg","preview_url":"review/5c5fde657916b_s.jpeg"},{"full_url":"review/5c5fde659eb48_b.jpeg","preview_url":"review/5c5fde659eb48_s.jpeg"},{"full_url":"review/5c5fde65bec22_b.jpeg","preview_url":"review/5c5fde65bec22_s.jpeg"}],"summary":{"positive":{"en":"- \"My family and I remember the time spent in Teknon with warmth and gratitude to all who were with us for this short time.\""}}},{"id":6890,"user":{"id":11299,"name":"Алена ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"en":"I am very grateful to the company for giving us the opportunity to meet Dr. Russi. This is a doctor with tremendous knowledge and extensive experience in the field of epilepsy. For about 6 years, my child and I have been struggling with epileptic seizures of a very complex form. Consultations were held in Kiev and could not even make a correct diagnosis; they were treated for about 4 years in Israel. A year ago, began treatment with Dr. Russi. This is a radically different approach to examination, diagnosis and treatment. A child who suffered from attacks every night - came to life !!! We have small victories and hope for a full recovery !!! Our path is very difficult, but we do not give up !!!"},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}}},"doctor_info":{"id":270,"name":"Antonio Russi","alias":"antonio-russi"},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2020-03-12T12:31:45.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Many thanks to the bookimed company in the person of Daria Zaichikova, who organized an emergency flight to the clinic in just 2 days! She was always in touch with us, provided moral support, exchanged tickets and booked a hotel. In a difficult situation, especially when the child is in poor condition, it is difficult to get together and solve everything on your own..."},"summary":{"positive":{"en":"\"We have small victories and hope for a full recovery!!!\""}}},{"id":28030,"user":{"id":1123692,"name":"Kerry Moore","country_code":"ES","country_name":{"en":"Spain"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"The biggest relief was just how straightforward the entire process turned out to be. I needed a neurological examination, and while I'm still in my early recovery, the support has been consistent. Every aspect was handled well. From the surgeon, to the attentive staff and the organized clinic itself, I felt properly looked after throughout. When I try to single out what I liked, my genuine answer is Everything. It's difficult to choose one detail. And when asked what could be better, I can honestly say, Nothing all is great. The coordination felt seamless from start to finish."},"order":{"diagnostic":{"id":368,"name":{"en":"Neurological examination"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-27T11:54:54.182+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Everything"},"what_not_like_text":{"en":"Nothing all is great"}},"summary":{"positive":{"en":"When I try to single out what I liked, my genuine answer is Everything."}}},{"id":5768,"user":{"id":145264,"name":"Асан ","country_code":"KZ","country_name":{"en":"Kazakhstan"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"en":"Thanks a lot for excellent service. I can not thank enough staff of Teknon Medical Centre Epilepsy Department, especially Irina who was assisting and interpreting everything in Russian to Dr Antonio Russi. It made huge impression on us how thoroughly he analysed the disease from different aspects carefully listening to all details. The 6 days EEG analytical approach including MRI and PET made it perfectly clear which remedy to apply. \n\nDefinitely to be considered as best clinic in Europe."},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}}},"doctor_info":{"id":270,"name":"Antonio Russi","alias":"antonio-russi"},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-10-31T15:53:03.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/5dbb06384381c_b.jpeg","preview_url":"review/5dbb06384381c_s.jpeg"}],"comment_about_bookimed":{"en":"Thanks to professional advise of Pavel and Olga we were able to arrange everything for travelling without any unexpected issues. Extremely quick response allowed us to obtain all necessary documents required for getting Schengen Visa within short time. Needless to say how easily was organised accommodation and transfer. Even though I booked apartment and flight myself but with coordination of Olga who I can not thank enough as well. Great job, only best wishes for your future endeavours, Guys!"},"summary":{"positive":{"en":"\"Definitely to be considered as best clinic in Europe.\""}}},{"id":18761,"user":{"id":769698,"name":"Vladyslav Semenyshyn","country_code":"CZ","country_name":{"en":"Czech Republic"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"As part of our first contact with your clinic, we encountered minor difficulties in navigation. However, thanks to the prompt support of the supervisors and the international department, all organisational issues were successfully resolved. Special thanks to our interpreter, whose professional assistance ensured comfortable and productive communication with the doctor, allowing us to receive comprehensive answers to all our questions and necessary recommendations."},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}},"diagnostic":{"id":130,"name":{"en":"Consultation with a neurologist"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-02-15T13:19:00.073+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Quick and high-quality counselling on the choice of clinics, cost and terms of treatment was provided. Mentors provided constant communication and promptly made necessary adjustments. Timely and comprehensive support during a difficult period was invaluable. We express our deep gratitude!"},"summary":{"positive":{"en":"Special thanks to our interpreter, whose professional assistance ensured comfortable and productive communication with the doctor"}}},{"id":2629,"user":{"id":102207,"name":"Сергей ","country_code":"EE","country_name":{"en":"Estonia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"en":"It is still difficult to assess the level of medicine, it will be necessary to find out the results and see if the treatment helps. The doctor seemed very competent, but it also needs to be checked. \r\nThe conditions in the wards were top notch. The coordinator helped me perfectly in determining the place of treatment, collecting all the necessary documents and agreeing with the clinic about my hospitalization. Himself would be very difficult."},"order":{"operation":{"id":410,"name":{"en":"Medication treatment for epilepsy"}},"illness":{"id":18,"name":{"en":"Epilepsy"}},"diagnostic":{"id":124,"name":{"en":"EEG (Electroencephalography)"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2018-12-19T21:54:53.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/5c1abe1bf0995_b.jpeg","preview_url":"review/5c1abe1bf0995_s.jpeg"},{"full_url":"review/5c1abe1d45438_b.jpeg","preview_url":"review/5c1abe1d45438_s.jpeg"}],"summary":{"positive":{"en":"The coordinator helped me perfectly in determining the place of treatment, collecting all the necessary documents and agreeing with the clinic about my hospitalization. Himself would be very difficult."}}},{"id":6995,"user":{"id":177371,"name":"Татьяна ","country_code":"RU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"en":"I came to the clinic for a consultation with a gynecologist. I was greeted by friendly and polite staff at the reception, and then I was consulted by an arach gynecologist, who told and showed my problem and the ways of its treatment in detail. It seemed that all the staff at the clinic only wanted me to get better as soon as possible .... Thank you all for your kindness and attention !!! Tatiana Chekhova."},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}},"diagnostic":{"id":521,"name":{"en":"Online Consultation with Epileptologist"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2020-09-12T13:15:40.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Yes"},"summary":{"positive":{"en":"\"Thank you all for your kindness and attention!!!\" Tatiana Chekhova.Return: \"About the doctor\": \"I was consulted by an arach gynecologist, who told and showed my problem and the ways of its treatment in detail.\" \"About the clinic\": \"I was greeted by friendly and polite staff at the reception.\" \"About the results\": N/A \"About the experience\": \"It seemed that all the staff at the clinic only wanted"}}},{"id":13020,"user":{"id":145264,"name":"Асан ","country_code":"KZ","country_name":{"en":"Kazakhstan"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"We visitors the clinic two times on 2019 when the first comprehensive treatment he’d and in 2021 for observation and checking the medicines effectiveness.\nI would strongly recommend this centre for Epilepsy, and it’s main professional and competent professor Dr.Russi\nThere were patients from different countries such as Israel, Saudi Arabia and many more"},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}}},"doctor_info":{"id":270,"name":"Antonio Russi","alias":"antonio-russi"},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-10-13T12:31:15.301+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"User friendly easy to navigate interface of the Bookimed website.\nPolite and competent staff is always willing to support 24/7"}},{"id":10155,"user":{"id":425678,"name":"Timothy THIES","country_code":"AU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":4},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":4},{"name":"relative_price","value":3}],"text":{"en":"I was happy that Dr Lelia Garaya put such effort into trying to find medical assistance for me. Also that Mr Ostap Bondarenko and Dr Oliver made arrangements to help me see Dr Gabriel Salazwr quickly on short notice and in turn Dr Jordi Rumia; also for CT scan and MRI tests arranged by Dr Salazwr on short notice to determine suitability for MRIgFSU."},"order":{"operation":{"id":395,"name":{"en":"Magnetic Resonance-guided Focused Ultrasound Surgery (MRgFUS)"}},"illness":{"id":654,"name":{"en":"Essential tremor"}}},"doctor_info":{"id":255,"name":"Bartolomé Oliver","alias":"bartolome-oliver-md-phd"},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-12-15T19:46:44.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Yes"},"summary":{"positive":{"en":"I was happy that Dr Lelia Garaya put such effort into trying to find medical assistance for me."}}},{"id":25387,"user":{"id":1031944,"name":"Anna ","country_code":"RO","country_name":{"en":"Romania"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"en":"I like the medical staff ,they give me all the support I needed and very quickly answers for all my problems \nThe doctor is an amazing and kind person and has a large perspective in this field. He told me and gave me a totally different opinion than other doctors in my county . \nI appreciate so much all the medical stuff"},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}},"diagnostic":{"id":521,"name":{"en":"Online Consultation with Epileptologist"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-05-20T07:22:36.044+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"The doctor is an amazing and kind person and has a large perspective in this field."}}},{"id":12767,"user":{"id":476657,"name":"Асмик ","country_code":"AM","country_name":{"en":"Armenia"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":4},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":4},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"en":"I am very pleased with the work of the bookimed.com team, the moderators respond very diligently and how quickly. The consultation with the doctor took place online, but we will carry out further treatment with the doctor in the clinic."},"order":{"illness":{"id":18,"name":{"en":"Epilepsy"}}},"clinic_info":{"id":78,"name":"Centro Médico Teknon","alias":"teknon-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-09-14T12:51:12.190+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}]},{"id":12942,"user":{"id":497473,"name":"Елена ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":4},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"en":"I liked the consultation, everything was very clear and understandable. 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