Menscape Clinic is a multi-specialty men's health clinic in Bangkok, Thailand, offering urology, plastic and reconstructive surgery, anti-aging and aesthetic medicine. The clinic is licensed by the Thai Ministry of Public Health, and every doctor is registered with the Medical Council of Thailand.
The team of 13 physicians is led by board-certified urologists and includes a plastic and reconstructive surgeon, an anti-aging physician and aesthetic physicians. Services include erectile dysfunction and sexual health treatment, penis enlargement with filler, circumcision, vasectomy and reversal, hormone therapy and check-ups, STD testing, and hair, skin and body treatments.
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":8436,"alias":"menscape-clinic","name":"Menscape Clinic","short_description":"Menscape Clinic is a multi-specialty men's health clinic in Bangkok, Thailand, offering urology, plastic and reconstructive surgery, anti-aging and aesthetic medicine. The clinic is licensed by the Thai Ministry of Public Health, and every doctor is registered with the Medical Council of Thailand.
The team of 13 physicians is led by board-certified urologists and includes a plastic and reconstructive surgeon, an anti-aging physician and aesthetic physicians. Services include erectile dysfunction and sexual health treatment, penis enlargement with filler, circumcision, vasectomy and reversal, hormone therapy and check-ups, STD testing, and hair, skin and body treatments.
","images":[{"base_url":"clinic/6a8b295074238","title":"Reception and waiting area at Menscape Clinic with modern interior design"},{"base_url":"clinic/6a8b2952444cf","title":"Modern waiting area at Menscape Clinic with certificates on display"},{"base_url":"clinic/6a8b29599009c","title":"Modern operating room at Menscape Clinic with surgical bed and medical equipment"},{"base_url":"clinic/6a8b295b55dab","title":"Bright corridor with wooden accents at Menscape Clinic"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false},{"name":"is_parsed_from_docs","value":true},{"name":"is_created_by_parser","value":true}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Bangkok","id":75,"alias":"bangkok"},"address":"518/5 Phloen Chit Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand"},"rating":{"rating":4.6,"google":4.6,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":13,"year_foundation":2015},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6894653e85fb3.jpeg","name":"Medical Council of Thailand","country_code":"TH"}],"agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"Preecha Aesthetic Institute is a Bangkok plastic surgery clinic founded in 2001 by a surgeon with over 30,000 procedures. Its core specialties are aesthetic and reconstructive plastic surgery, gender reassignment surgery, and dermatology.
Preecha Aesthetic Institute is a Bangkok plastic surgery clinic founded in 2001 by a surgeon with over 30,000 procedures. Its core specialties are aesthetic and reconstructive plastic surgery, gender reassignment surgery, and dermatology.
Rattinan Clinic is a medical and aesthetic center in Bangkok, Thailand. It focuses on plastic surgery, dermatology, and medical weight loss. A team of board-certified physicians founded the clinic in 1999. They have completed nearly 600 liposuction cases and over 550 miraDry treatments. The facility is an international miraDry Center of Excellence.
The clinic holds AACI safety accreditation with a score of 98%. It meets ISO 14644-1 clean room standards for all surgical procedures. Major surgeries are performed with the JCI-accredited BDMS hospital network. The founder leads the medical team and has over 30 years of experience. Patients from more than 52 countries travel here for body contouring and skin care.
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":5832,"alias":"sarinya-clinic","name":"Rattinan Clinic","short_description":"Rattinan Clinic is a medical and aesthetic center in Bangkok, Thailand. It focuses on plastic surgery, dermatology, and medical weight loss. A team of board-certified physicians founded the clinic in 1999. They have completed nearly 600 liposuction cases and over 550 miraDry treatments. The facility is an international miraDry Center of Excellence.
The clinic holds AACI safety accreditation with a score of 98%. It meets ISO 14644-1 clean room standards for all surgical procedures. Major surgeries are performed with the JCI-accredited BDMS hospital network. The founder leads the medical team and has over 30 years of experience. Patients from more than 52 countries travel here for body contouring and skin care.
","images":[{"base_url":"clinic/6a746574dbdd0","title":"Reception area at Rattinan Clinic with elegant decor and marble counter"},{"base_url":"clinic/6a746577140a3","title":"Reception area at Rattinan Clinic with elegant decor and patient seating"},{"base_url":"clinic/6a74657956251","title":"Reception area at Rattinan Clinic with elegant decor and modern furnishings"},{"base_url":"clinic/6a74657b267b7","title":"Reception desk at Rattinan Clinic with modern decor and fresh flowers"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Bangkok","id":75,"alias":"bangkok"},"address":"5 Sidthiwatthijak Building, 12A Floor, Si Lom 3, Si Lom, Bang Rak, Bangkok 10500, Thailand"},"rating":{"rating":4.8,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":6,"year_foundation":1999},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"The Cosmo Clinic uses Miracle Fraxel Deep laser technology to target diverse acne scar types across three Bangkok branches. This adjustable fractional system treats shallow, deep, and narrow scars effectively on all skin types. Most patients see post-treatment redness fade within just 1–2 hours. The physician-led team provides personalized skin assessments to tailor each session. This licensed aesthetic clinic offers a versatile approach for those seeking minimal downtime while improving skin texture and visible marks.
","text_type":"mt_wow_description","best_texts":{"techniques":"Miracle Fraxel Deep","good_fit_for":"All types of acne scars","why_its_ranked":"Uses Miracle Fraxel Deep fractional laser to improve acne scars, skin texture, and visible marks. Three accessible Bangkok locations make treatment convenient."},"agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":8653,"alias":"the-cosmo-clinic","name":"The Cosmo Clinic","short_description":"The Cosmo Clinic is a doctor-led aesthetic and wellness center in Bangkok. It has three branches across major shopping malls. The clinic specializes in non-surgical lifting and skin rejuvenation. Key services include Ultherapy PRIME, Botox, and dermal fillers. The team also runs the Cosmo Acne Clear program for skin health.
The clinic opened in 2015. Senior doctor Palita Parichatkul has been licensed since 2013. The facility uses genuine brands like Allergan Botox, Xeomin, and Nabota. Physicians also use the Merz Ultherapy device with real-time visualization. All PROFHILO injections use authentic products made by IBSA. Each Botox treatment includes a two-week follow-up.
The clinic offers online consultations for several aesthetic procedures. Staff help international guests with care and appointments in English. The team tailors dosing to each patient's facial anatomy. Wellness options include doctor-supervised NAD+ and IV drip therapies.
","images":[{"base_url":"clinic/6ab356e6e1cc6","title":"Reception area at The Cosmo Clinic with modern decor and elegant lighting"},{"base_url":"clinic/6ab356e88a01a","title":"Reception area at The Cosmo Clinic with modern decor and patient seating"},{"base_url":"clinic/6ab356ea161aa","title":"Reception area at The Cosmo Clinic with modern decor and comfortable seating"},{"base_url":"clinic/6ab356eb93c54","title":"Reception area at The Cosmo Clinic with modern decor and Christmas tree"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false},{"name":"is_parsed_from_docs","value":true},{"name":"is_created_by_parser","value":true}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Bangkok","id":75,"alias":"bangkok"},"address":"Central Pinklao, Tower A Floor 6, 7/1 Borommaratchachonnani Rd, Arun Amarin, Bangkok 10700, Thailand"},"rating":{"rating":0,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":1,"year_foundation":2015},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6894653e85fb3.jpeg","name":"Medical Council of Thailand","country_code":"TH"}],"agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":4,"total_pages":1}},"clinicsMeta":{"total_count":4,"total_pages":1},"clinicsCount":4,"clinicsCountByEntity":{"clinic_count":34},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":24484,"user":{"id":1001043,"name":"Ralph Cochran ","country_code":"US","country_name":{"en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"Sitting in the consultation room while the surgeon explained the precise use of 50-100 million umbilical cord stem cells gave me a clear sense of the technical path ahead. Fifteen days after the treatment, I am already noticing some improvement in my overall physical state. The application was smooth, and I experienced no injection site reactions or inflammatory flare-ups afterward. Recovery is just beginning. Every interaction with the clinic staff was handled with professional efficiency, ensuring that the logistical side of the medical travel was as controlled as the procedure itself. It is important to stay patient during this early window while the body starts to respond to the cells. The team followed through on every detail discussed."},"order":{"operation":{"id":139,"name":{"en":"Stem Cell Therapy"}}},"clinic_info":{"id":6287,"name":"Vega Clinic","alias":"vega-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-03-28T13:27:52.737+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"The team followed through on every detail discussed."}}},{"id":10395,"user":{"id":445381,"name":" Kalyna Newton.","country_code":"ID","country_name":{"en":"Indonesia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"en":"Everything went so smoothly and I was well taken care of upon arrival. B. Care Medical Center is very clean and beautiful. The medical team were very professional and thorough and warm and welcoming. Prices were very reasonable and they went above and beyond to give me more treatment than I had asked for. Bookimed was also very easy to use, response time was quick and easy and all my questions were answered promptly. If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."},"order":{"operation":{"id":871,"name":{"en":"Mole Removal"}}},"clinic_info":{"id":474,"name":"B.Care Medical Center","alias":"bcare-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-28T11:56:53.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Very satisfied."},"summary":{"positive":{"en":"If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."}}},{"id":21913,"user":{"id":879228,"name":"Judith Williams ","country_code":"GB","country_name":{"en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":3},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"order":{"operation":{"id":422,"name":{"en":"Botox injections"}}},"clinic_info":{"id":5658,"name":"Menness Wellness Clinic","alias":"menness-wellness-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-10-08T09:58:53.286+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"what_like_text":{"en":"Cleaniness. Friendly staff .great attentive from the doctor ..will recommend"},"what_not_like_text":{"en":"Haven.t got any"}},"comment_about_bookimed":{"en":"Very easy to book ..from the time I decided to come to bankok treatment .very attentive all the way to me turning up to clinic and treatment from time you entered till you left ..brilliant"},"summary":{"positive":{"en":"highly recommended"}}},{"id":27404,"user":{"id":1087433,"name":"Elina Shayan","country_code":"AU"},"ratings":[{"name":"main","value":4.5}],"text":{"en":"The swelling has gone down a bit but it’s still definitely visible and I’m happy with the results. honestly it was a really good experience."},"order":{"operation":{"id":948,"name":{"en":"Jaw shaping"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-22T09:40:53.778+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"honestly it was a really good experience."}}},{"id":22248,"user":{"id":865380,"name":"Patrick ","country_code":"BE","country_name":{"en":"Belgium"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":1},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":4},{"name":"translation","value":2},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"en":"A agent book a appointment but when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"order":{"operation":{"id":823,"name":{"en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-10-29T05:34:56.870+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"A agent book a appointment but when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"what_not_like_text":{"en":"A appointment but no doctor"}},"comment_about_bookimed":{"en":"The agent that book the appointment , he do a mistake"},"summary":{"positive":{"en":"the staff told me.. the doctor whas yesterday Here.."}}},{"id":23194,"user":{"id":958380,"name":"Katja Brotzer","country_code":"DE","country_name":{"en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":4},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. A big thank you to YEVA."},"order":{"operation":{"id":945,"name":{"en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-12-28T08:11:51.452+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. Many thanks to YEVA."},"what_like_text":{"en":"I felt well cared for during the treatment."},"what_not_like_text":{"en":"I have already explained"}},"comment_about_bookimed":{"en":"YEVA is excellent, competent, very accessible and friendly – always a pleasure to work with."},"summary":{"positive":{"en":"A big thank you to YEVA."}}},{"id":18144,"user":{"id":729565,"name":"FRANCOIS DERAZE","country_code":"FR","country_name":{"en":"France"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"translation","value":3},{"name":"nps","value":8},{"name":"manager","value":4}],"text":{"en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"order":{"operation":{"id":823,"name":{"en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2024-12-25T09:00:55.975+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"what_like_text":{"en":"Availability. Professionalism"},"what_not_like_text":{"en":"English not perfect"}},"summary":{"positive":{"en":"The expected results to be detailed with photos."}}},{"id":9975,"user":{"id":423633,"name":"Rosella boyd","country_code":"US","country_name":{"en":"United States of America"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"en":"Good medical staff"},"order":{"operation":{"id":924,"name":{"en":"Facial Fat Transfer"}}},"clinic_info":{"id":250,"name":"Bumrungrad International Hospital","alias":"bumrungrad-international-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-11-20T05:02:22.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":25992,"user":{"id":988321,"name":"Rachel Davis","country_code":"KW"},"ratings":[{"name":"main","value":2},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":5},{"name":"recommend","value":1},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My strongest feeling right now is one of being disappointed and scammed. The total costs nearly doubled, jumping from the $2000 USD Bookimed total to $5000 once I was at the clinic. The fractional CO2 laser treatment I received on my face and neck also wasn't what I originally requested; the doctor suggested changing it only after I had already arrived, which should have been communicated much earlier. While the clinic staff themselves were fine and have stayed in touch, the experience with the surgeon and the finances was poor. Make sure the treatment promised on Bookimed is the same one you're getting at the clinic. I would avoid this dermatologist and Wansiri."},"order":{"operation":{"id":1512,"name":{"en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5983,"name":"Wansiri Hospital","alias":"wansiri-hospital","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-06-25T07:18:40.256+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_like_text":{"en":"The customer service at the clinic was great and the staff was very kind."},"what_not_like_text":{"en":"Patient Complaint Regarding Treatment Plan and Communication at Wansiri\n\nI am documenting my concerns regarding the communication, treatment planning, and services I received at Wansiri.\n\nBefore my appointment, I specifically requested the following treatments:\n\n* Ablative CO2 laser treatment for the full face and décolletage\n* Ultherapy for the full face\n\nThe estimated total cost discussed was approximately USD 2,000. The doctor agreed to this proposed treatment plan, and I confirmed that I wished to proceed based on that agreement.\n\nHowever, on the day of the scheduled treatment, the doctor informed me that she did not want to perform any CO2 laser treatment on my face. This was a significant change from the treatment plan that had previously been discussed and agreed upon.\n\nInstead, the doctor and coordinator recommended a different package consisting of:\n\n* Thermage treatment around the eyes\n* Ultherapy for the full face\n* Microneedling\n\nThe revised package cost approximately USD 5,000, which was more than double the original estimate.\n\nMy primary concerns were not adequately addressed. In particular:\n\n* No CO2 laser treatment was performed on my face.\n* No treatment was provided for my décolletage.\n* The crepey skin around my eyes, which was one of my main concerns, was not adequately addressed.\n* The treatment plan was substantially changed on the day of the procedure, after I had already traveled to and committed to receiving treatment at the clinic.\n* The reasons for changing the original treatment plan were not clearly explained before the appointment.\n* I was presented with considerably more expensive alternatives without adequate time to consider the change or seek another medical opinion.\n\nI relied on the doctor’s prior agreement when deciding to proceed with treatment at Wansiri. Had I been informed in advance that the doctor would not perform CO2 laser treatment on my face or décolletage, I could have reconsidered the appointment, consulted another provider, or made a more informed decision.\n\nAs a result, I felt pressured into accepting a treatment package that was significantly more expensive than the original estimate and that did not adequately address the skin concerns for which I sought treatment. I left feeling that the communication had been misleading and that I had not received the treatment plan I had originally agreed to.\n\nI believe communication between the doctor, coordinator, and patient should be improved. Any changes to an agreed treatment plan, particularly changes involving substantially different procedures and costs, should be clearly communicated before the patient arrives for treatment.\n\nI am requesting a written explanation of:\n\n1. Why the originally agreed CO2 laser treatment was declined on the day of treatment.\n2. Why I was not informed of this change before the appointment.\n3. Why no treatment was provided for my décolletage.\n4. How the recommended treatments were intended to address the crepey skin around my eyes.\n5. Why the final cost increased from approximately USD 2,000 to approximately USD 5,000.\n6. What resolution or compensation the clinic proposes regarding the difference between the agreed treatment plan and the services ultimately provided."}}},{"id":17740,"user":{"id":725139,"name":"Marielle Bahler","country_code":"FR","country_name":{"en":"France"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":3},{"name":"coordination","value":0},{"name":"translation","value":2},{"name":"nps","value":0},{"name":"manager","value":0}],"text":{"en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"},"order":{"operation":{"id":945,"name":{"en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2024-11-28T13:16:09.380+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"}}},{"id":27650,"user":{"id":1056729,"name":"Danielle Keshan","country_code":"AU"},"ratings":[{"name":"main","value":1},{"name":"doctor","value":2},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"translation","value":1},{"name":"recommend","value":2},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"From the beginning, there was a significant lack of clear communication from my Bookimed coordinator. I believe there was a failure to adequately confirm the agreed arrangements with the clinic, which seems to have directly contributed to the services and procedures I paid for not being fulfilled. I was also extremely disappointed that the doctor did not properly listen to my specific requests for my full face treatment; a significant language barrier made communication even more difficult. I proceeded based on the procedures in my Bookimed confirmation, but this did not happen. I am extremely disappointed. I feel misled about the services I booked, and this has resulted in significant additional expenses for me. While there were no extra charges from the clinic itself, I feel unfairly out of pocket after travelling so far for an agreement that was not honoured."},"order":{"operation":{"id":1512,"name":{"en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-10-06T08:03:30.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_not_like_text":{"en":"From the beginning of my booking through Bookimed, there has been a significant lack of clear and consistent communication from my assigned coordinator. I believe there was a failure to adequately communicate and confirm the agreed arrangements with both the hospital and, ultimately, the clinic. 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