{"meta":{"humanUrl":"https://us-uk.bookimed.com/clinics/country=thailand/city=phuket/procedure=platelet-rich-plasma-prp-therapy/","canonicalUrl":"https://us-uk.bookimed.com/clinics/country=thailand/city=phuket/procedure=platelet-rich-plasma-prp-therapy/","jsonUrl":"https://us-uk.bookimed.com/clinics/country=thailand/city=phuket/procedure=platelet-rich-plasma-prp-therapy/data.json","title":"Platelet-Rich Plasma (PRP) Therapy Clinics in Phuket 2026: Cost, Clinics & Reviews","description":"Platelet-Rich Plasma (PRP) Therapy in Phuket costs from $250. Compare 2 , verified reviews. 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It is led by a board-certified urologist with advanced training in sexual medicine. The clinic treats patients from Europe, Asia, North America, and Australia.</p> <ul> <li>Offers treatment for premature ejaculation and safe circumcision procedures.</li> <li>Performs penis enhancement using approved dermal fillers.</li> <li>Provides programs to restore and improve sexual performance with modern medical technologies.</li> <li>Has a multidisciplinary team of eight doctors across two specialty departments.</li> </ul>","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":650,"price_to":650,"currency":"USD","id":59531},"operation":{"id":1321,"name":"Platelet-Rich Plasma (PRP) Therapy","alias":"platelet-rich-plasma-prp-therapy"}}],"reviews":[],"clinic":{"id":7625,"alias":"eternity-clinic-phuket-by-dr-beer","name":"Eternity Clinic Phuket By Dr.Beer","short_description":"<p>Eternity Clinic Phuket is a single-specialty center for urology, sexology, and andrology. 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The clinic treats patients from Europe, Asia, North America, and Australia.</p> <ul> <li>Offers treatment for premature ejaculation and safe circumcision procedures.</li> <li>Performs penis enhancement using approved dermal fillers.</li> <li>Provides programs to restore and improve sexual performance with modern medical technologies.</li> <li>Has a multidisciplinary team of eight doctors across two specialty departments.</li> </ul>","images":[{"base_url":"clinic/69bd0e9faa767","title":"Eternity Clinic Phuket exterior with large medical services billboard"},{"base_url":"clinic/69bd1414bafd6","title":"Modern wall design with Eternity Clinic Phuket logo in Thailand"},{"base_url":"clinic/69bd0e9cac37b","title":"Reception area at Eternity Clinic Phuket with modern decor and patient inquiry desk"},{"base_url":"clinic/69bd0e9e9c1a7","title":"Modern waiting area at Eternity Clinic Phuket with gold seating and certificates displayed"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Phuket","id":362,"alias":"phuket"},"address":"X8MJ+P7H, Si Sunthon, Thalang District, Phuket 83110, Thailand"},"rating":{"rating":0,"google":5,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":8,"year_foundation":2010},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"<p>The Demarest Clinic specializes in regenerative medicine with AABB-certified processes for Platelet-Rich Plasma (PRP) Therapy. Dr. Sawet Sawetsuttiphan has performed over 20 PRP injections for facial, hair, and joint treatments, combining regenerative and aesthetic medicine expertise. The clinic maintains a satellite medical lab and IV lounge for comprehensive care.</p><doctor id=\"9089\"></doctor>","text_type":"mt_wow_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":6254,"alias":"the-demarest-clinic","name":"The Demarest Clinic","short_description":"<p>The Demarest Clinic is the first clinic in Thailand sanctioned by the Health Ministry for allogeneic stem cell therapy. 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Named Phuket’s Best Wellness Center 2025, it specializes in medical aesthetics, anti-aging, and holistic wellness programs.</p> <ul> <li>Offers exosome treatments, mesotherapy, microneedling, and PRP for facial rejuvenation and lifting.</li> <li>Holistic services include detox, sound healing, IV vitamin drips, meditation, yoga, and wellness coaching.</li> <li>Uses FDA-approved technology for all aesthetic and anti-aging procedures.</li> <li>Guests stay in luxury resort accommodation with nutritious cuisine included in the program.</li> </ul>","images":[{"base_url":"clinic/685d21d2a8d11","title":"Plenary Wellness clinic exterior at Wyndham Grand Nai Harn Beach, Phuket"},{"base_url":"clinic/685d21fa2a2d3","title":"Plenary Wellness clinic exterior and pool area at Wyndham Grand Nai Harn Beach Phuket"},{"base_url":"clinic/6863a9c340654","title":"Patient lounge at Plenary Wellness clinic with modern beige recliners"},{"base_url":"clinic/6863aba730666","title":"Modern clinic corridor at Plenary Wellness with marble floors and indoor plants"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Phuket","id":362,"alias":"phuket"},"address":"328 Soi Naya, Tambon Rawai, Amphoe Mueang Phuket, Chang Wat Phuket 83100, Thailand"},"rating":{"rating":5,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":6,"year_foundation":2022},"accreditations":[]},"images":[{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d49940ba.jpeg","seo_alt":"Before and after PRP therapy facial results at Plenary Wellness, improved skin texture and tone"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4bd417c.jpeg","seo_alt":"Before and after PRP therapy facial rejuvenation results at Plenary Wellness clinic"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4ddb29b.jpeg","seo_alt":"Before and after PRP therapy for acne scars at Plenary Wellness, visible skin texture improvement"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4995441.jpeg","seo_alt":"Before and after PRP therapy for acne scars at Plenary Wellness, visible skin texture improvement"}]},{"card_text":"<p>Dr. Suebpong Angchoun (Dr. Beer) is a leading urologist specializing in minimally invasive surgery and men's health at Eternity Clinic.</p><ul><li>Founder and Medical Director of Eternity Clinic</li><li>Specializes in erectile dysfunction and testosterone replacement therapy</li><li>Expert in minimally invasive urological procedures</li><li>Board-certified in urology with extensive training</li><li>Former Director of Urology Center at Bangkok Hospital Phuket</li></ul>","doctor":{"id":11523,"alias":"dr-suebpong-angchoun","name":"Dr Suebpong Angchoun","clinic_id":7625,"photo":"doctor/69bd3e5b70086","first_year_working":2010,"created_at":"2026-03-20T12:32:25.201+00:00","short_description":"<p>Dr. Suebpong Angchoun is a urologist and andrologist in Phuket. He directs the Urology Center at Bangkok Hospital Phuket. Dr. Angchoun also founded Eternity Clinic, where he serves as medical director. 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The clinic treats patients from Europe, Asia, North America, and Australia.</p> <ul> <li>Offers treatment for premature ejaculation and safe circumcision procedures.</li> <li>Performs penis enhancement using approved dermal fillers.</li> <li>Provides programs to restore and improve sexual performance with modern medical technologies.</li> <li>Has a multidisciplinary team of eight doctors across two specialty departments.</li> </ul>","images":[{"base_url":"clinic/69bd0e9faa767","title":"Eternity Clinic Phuket exterior with large medical services billboard"},{"base_url":"clinic/69bd1414bafd6","title":"Modern wall design with Eternity Clinic Phuket logo in Thailand"},{"base_url":"clinic/69bd0e9cac37b","title":"Reception area at Eternity Clinic Phuket with modern decor and patient inquiry desk"},{"base_url":"clinic/69bd0e9e9c1a7","title":"Modern waiting area at Eternity Clinic Phuket with gold seating and certificates displayed"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Phuket","id":362,"alias":"phuket"},"address":"X8MJ+P7H, Si Sunthon, Thalang District, Phuket 83110, Thailand"},"rating":{"rating":0,"google":5,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":8,"year_foundation":2010},"accreditations":[]},"procedure_prices":[{"prices":{"price_from":650,"price_to":650,"currency":"USD","id":59531},"operation":{"id":1321,"name":"Platelet-Rich Plasma (PRP) Therapy","alias":"platelet-rich-plasma-prp-therapy"}}]},{"doctor":{"id":9089,"alias":"sawet-sawetsuttiphan","name":"Sawet Sawetsuttiphan","clinic_id":6254,"photo":"doctor/676514c6a268b","first_year_working":2015,"created_at":"2024-12-20T06:55:01.203+00:00","short_description":"<p>Dr. Sawet Sawetsuttiphan is a regenerative and aesthetic medicine practitioner at Demarest Clinic in Phuket. 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Fifteen days after the treatment, I am already noticing some improvement in my overall physical state. The application was smooth, and I experienced no injection site reactions or inflammatory flare-ups afterward. Recovery is just beginning. Every interaction with the clinic staff was handled with professional efficiency, ensuring that the logistical side of the medical travel was as controlled as the procedure itself. It is important to stay patient during this early window while the body starts to respond to the cells. The team followed through on every detail discussed."},"order":{"operation":{"id":139,"name":{"en":"Stem Cell Therapy"}}},"clinic_info":{"id":6287,"name":"Vega Clinic","alias":"vega-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-03-28T13:27:52.737+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"The team followed through on every detail discussed."}}},{"id":10395,"user":{"id":445381,"name":" Kalyna Newton.","country_code":"ID","country_name":{"en":"Indonesia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"en":"Everything went so smoothly and I was well taken care of upon arrival. B. Care Medical Center is very clean and beautiful. The medical team were very professional and thorough and warm and welcoming. Prices were very reasonable and they went above and beyond to give me more treatment than I had asked for. Bookimed was also very easy to use, response time was quick and easy and all my questions were answered promptly. If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."},"order":{"operation":{"id":871,"name":{"en":"Mole Removal"}}},"clinic_info":{"id":474,"name":"B.Care Medical Center","alias":"bcare-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-28T11:56:53.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"Very satisfied."},"summary":{"positive":{"en":"If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."}}},{"id":21913,"user":{"id":879228,"name":"Judith  Williams ","country_code":"GB","country_name":{"en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":3},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"order":{"operation":{"id":422,"name":{"en":"Botox injections"}}},"clinic_info":{"id":5658,"name":"Menness Wellness Clinic","alias":"menness-wellness-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-10-08T09:58:53.286+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"what_like_text":{"en":"Cleaniness. Friendly staff .great attentive from the doctor ..will recommend"},"what_not_like_text":{"en":"Haven.t got any"}},"comment_about_bookimed":{"en":"Very easy to book ..from the time I decided to come to bankok treatment .very attentive all the way to me turning up to clinic and treatment from time you entered till you left ..brilliant"},"summary":{"positive":{"en":"highly recommended"}}},{"id":27404,"user":{"id":1087433,"name":"Elina  Shayan","country_code":"AU"},"ratings":[{"name":"main","value":4.5}],"text":{"en":"The swelling has gone down a bit but it’s still definitely visible and I’m happy with the results. honestly it was a really good experience."},"order":{"operation":{"id":948,"name":{"en":"Jaw shaping"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-22T09:40:53.778+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"honestly it was a really good experience."}}},{"id":22248,"user":{"id":865380,"name":"Patrick ","country_code":"BE","country_name":{"en":"Belgium"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":1},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":4},{"name":"translation","value":2},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"en":"A agent book a appointment  but  when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not  there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"order":{"operation":{"id":823,"name":{"en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-10-29T05:34:56.870+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"A agent book a appointment  but  when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not  there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"what_not_like_text":{"en":"A appointment but no doctor"}},"comment_about_bookimed":{"en":"The  agent that book the appointment , he do a mistake"},"summary":{"positive":{"en":"the staff told me.. the doctor whas yesterday Here.."}}},{"id":23194,"user":{"id":958380,"name":"Katja Brotzer","country_code":"DE","country_name":{"en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":4},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. A big thank you to YEVA."},"order":{"operation":{"id":945,"name":{"en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-12-28T08:11:51.452+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. Many thanks to YEVA."},"what_like_text":{"en":"I felt well cared for during the treatment."},"what_not_like_text":{"en":"I have already explained"}},"comment_about_bookimed":{"en":"YEVA is excellent, competent, very accessible and friendly – always a pleasure to work with."},"summary":{"positive":{"en":"A big thank you to YEVA."}}},{"id":18144,"user":{"id":729565,"name":"FRANCOIS DERAZE","country_code":"FR","country_name":{"en":"France"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"translation","value":3},{"name":"nps","value":8},{"name":"manager","value":4}],"text":{"en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"order":{"operation":{"id":823,"name":{"en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2024-12-25T09:00:55.975+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"what_like_text":{"en":"Availability. Professionalism"},"what_not_like_text":{"en":"English not perfect"}},"summary":{"positive":{"en":"The expected results to be detailed with photos."}}},{"id":9975,"user":{"id":423633,"name":"Rosella boyd","country_code":"US","country_name":{"en":"United States of America"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"en":"Good medical staff"},"order":{"operation":{"id":924,"name":{"en":"Facial Fat Transfer"}}},"clinic_info":{"id":250,"name":"Bumrungrad International Hospital","alias":"bumrungrad-international-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-11-20T05:02:22.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":25992,"user":{"id":988321,"name":"Rachel Davis","country_code":"KW"},"ratings":[{"name":"main","value":2},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":5},{"name":"recommend","value":1},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My strongest feeling right now is one of being disappointed and scammed. The total costs nearly doubled, jumping from the $2000 USD Bookimed total to $5000 once I was at the clinic. The fractional CO2 laser treatment I received on my face and neck also wasn't what I originally requested; the doctor suggested changing it only after I had already arrived, which should have been communicated much earlier. While the clinic staff themselves were fine and have stayed in touch, the experience with the surgeon and the finances was poor. Make sure the treatment promised on Bookimed is the same one you're getting at the clinic. I would avoid this dermatologist and Wansiri."},"order":{"operation":{"id":1512,"name":{"en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5983,"name":"Wansiri Hospital","alias":"wansiri-hospital","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-06-25T07:18:40.256+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_like_text":{"en":"The customer service at the clinic was great and the staff was very kind."},"what_not_like_text":{"en":"Patient Complaint Regarding Treatment Plan and Communication at Wansiri\n\nI am documenting my concerns regarding the communication, treatment planning, and services I received at Wansiri.\n\nBefore my appointment, I specifically requested the following treatments:\n\n* Ablative CO2 laser treatment for the full face and décolletage\n* Ultherapy for the full face\n\nThe estimated total cost discussed was approximately USD 2,000. The doctor agreed to this proposed treatment plan, and I confirmed that I wished to proceed based on that agreement.\n\nHowever, on the day of the scheduled treatment, the doctor informed me that she did not want to perform any CO2 laser treatment on my face. This was a significant change from the treatment plan that had previously been discussed and agreed upon.\n\nInstead, the doctor and coordinator recommended a different package consisting of:\n\n* Thermage treatment around the eyes\n* Ultherapy for the full face\n* Microneedling\n\nThe revised package cost approximately USD 5,000, which was more than double the original estimate.\n\nMy primary concerns were not adequately addressed. In particular:\n\n* No CO2 laser treatment was performed on my face.\n* No treatment was provided for my décolletage.\n* The crepey skin around my eyes, which was one of my main concerns, was not adequately addressed.\n* The treatment plan was substantially changed on the day of the procedure, after I had already traveled to and committed to receiving treatment at the clinic.\n* The reasons for changing the original treatment plan were not clearly explained before the appointment.\n* I was presented with considerably more expensive alternatives without adequate time to consider the change or seek another medical opinion.\n\nI relied on the doctor’s prior agreement when deciding to proceed with treatment at Wansiri. Had I been informed in advance that the doctor would not perform CO2 laser treatment on my face or décolletage, I could have reconsidered the appointment, consulted another provider, or made a more informed decision.\n\nAs a result, I felt pressured into accepting a treatment package that was significantly more expensive than the original estimate and that did not adequately address the skin concerns for which I sought treatment. I left feeling that the communication had been misleading and that I had not received the treatment plan I had originally agreed to.\n\nI believe communication between the doctor, coordinator, and patient should be improved. Any changes to an agreed treatment plan, particularly changes involving substantially different procedures and costs, should be clearly communicated before the patient arrives for treatment.\n\nI am requesting a written explanation of:\n\n1. Why the originally agreed CO2 laser treatment was declined on the day of treatment.\n2. Why I was not informed of this change before the appointment.\n3. Why no treatment was provided for my décolletage.\n4. How the recommended treatments were intended to address the crepey skin around my eyes.\n5. Why the final cost increased from approximately USD 2,000 to approximately USD 5,000.\n6. What resolution or compensation the clinic proposes regarding the difference between the agreed treatment plan and the services ultimately provided."}}},{"id":17740,"user":{"id":725139,"name":"Marielle Bahler","country_code":"FR","country_name":{"en":"France"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":3},{"name":"coordination","value":0},{"name":"translation","value":2},{"name":"nps","value":0},{"name":"manager","value":0}],"text":{"en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"},"order":{"operation":{"id":945,"name":{"en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2024-11-28T13:16:09.380+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"}}},{"id":27650,"user":{"id":1056729,"name":"Danielle Keshan","country_code":"AU"},"ratings":[{"name":"main","value":1},{"name":"doctor","value":2},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"translation","value":1},{"name":"recommend","value":2},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"From the beginning, there was a significant lack of clear communication from my Bookimed coordinator. I believe there was a failure to adequately confirm the agreed arrangements with the clinic, which seems to have directly contributed to the services and procedures I paid for not being fulfilled. I was also extremely disappointed that the doctor did not properly listen to my specific requests for my full face treatment; a significant language barrier made communication even more difficult. I proceeded based on the procedures in my Bookimed confirmation, but this did not happen. I am extremely disappointed. I feel misled about the services I booked, and this has resulted in significant additional expenses for me. While there were no extra charges from the clinic itself, I feel unfairly out of pocket after travelling so far for an agreement that was not honoured."},"order":{"operation":{"id":1512,"name":{"en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-10-06T08:03:30.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_not_like_text":{"en":"From the beginning of my booking through Bookimed, there has been a significant lack of clear and consistent communication from my assigned coordinator. I believe there was a failure to adequately communicate and confirm the agreed arrangements with both the hospital and, ultimately, the clinic. This lack of proper coordination appears to have directly contributed to the services and procedures that were agreed upon not being fulfilled. I believe this represents a serious failure in the coordination and handling of my booking through Bookimed, and I feel it is important that this responsibility is properly acknowledged."}}},{"id":18226,"user":{"id":707934,"name":"Doreen  Foo","country_code":"SG","country_name":{"en":"Singapore"}},"ratings":[{"name":"main","value":1},{"name":"doctor","value":5},{"name":"relative_price","value":3},{"name":"personal","value":1},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"en":"It was a terrible experience which I never want to go through again. Upon arrival at the hospital, the consultant , Jeab who led me there was not present to receive me. Instead I was attended by the medical sstaff who flatly shot down the agreed quotations offered by Jeab and even said they do not need the VDO anymore so they could not offer me what Jeab did and I was told I had to pay 3 times the proce of what I was offered before.  Consequent to the price dispute, there were lots of bleak moments between the consultant and the medical staff internally then I was made to wait for over two hours then they suddenly reversed to ask for VDO compromised on an agreed price. I repeated said no to revealing my face for the VDO and the secretary Kimmy assured me my face will not be shown on camera. Prior to seeing the doctor, I was told to made payment first. For every doctor consultation, I had to go to the cashier to complete the payment and I was seeing two different doctors meant I had to repeat same process twice touring the entire medical centre so many times. What was most stupid was that I was never informed that I had to pay out of pocket for the Covid-9 test which I deem really unfair when there was konsixh prior information and they just dumped all the hidden cost on me. I only did the arm Vader+body tite along with pick laser for vaginal and I was made to go from building to building spending 7 hours there the entire day is really uncalled for!!!"},"order":{"operation":{"id":139,"name":{"en":"Stem Cell Therapy"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-12-30T16:22:44.464+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}]},{"id":22374,"user":{"id":933493,"name":"Arnaud Pourailly","country_code":"FR","country_name":{"en":"France"}},"ratings":[{"name":"main","value":1},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":1},{"name":"comfort","value":4},{"name":"coordination","value":0},{"name":"translation","value":1},{"name":"nps","value":2},{"name":"manager","value":2}],"text":{"en":"No medical follow-up following the procedure"},"order":{"operation":{"id":871,"name":{"en":"Mole Removal"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-11-06T11:06:52.210+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"No follow-up after the visit and a very poor reception from Katia"}}],"meta":{"total_count":21,"total_pages":1}},"offers":{"cards":[{"image_count":10,"images":[{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4995441.jpeg","seo_alt":"Before and after PRP therapy for acne scars at Plenary Wellness, visible skin texture improvement","operation":{"id":1321},"operation_id":1321,"doctor_id":10106},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d49940ba.jpeg","seo_alt":"Before and after PRP therapy facial results at Plenary Wellness, improved skin texture and tone","operation":{"id":1321},"operation_id":1321,"doctor_id":10106},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4ddb29b.jpeg","seo_alt":"Before and after PRP therapy for acne scars at Plenary Wellness, visible skin texture improvement","operation":{"id":1321},"operation_id":1321,"doctor_id":10106},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/696f7d4bd417c.jpeg","seo_alt":"Before and after PRP therapy facial rejuvenation results at Plenary Wellness clinic","operation":{"id":1321},"operation_id":1321,"doctor_id":10106}],"offer":{"id":"6860c43469f675faad0ff353","name":"PRP Facial - Skin Rejuvenation with special PRP Wide-Tube 1 time","type":"procedure","tags":[],"for_who":"<ul>\n<li>Bee Thamonwan is renowned for her expertise in PRP and biostimulator injectables for skin rejuvenation.</li>\n<li>Plenary Wellness is a premium regenerative and aesthetic clinic collaborating with Prince of Songkla University on research-integrated care.</li>\n<li><strong>Included Services:</strong> Consultation with a doctor.</li>\n<li><strong>Stay Info:</strong> Accommodation is not included; no hotel stay required.</li>\n<li><strong>Technique:</strong> PRP skin rejuvenation using a special PRP Y-tube.</li>\n</ul>","country_text":"<p>This PRP facial uses Wide-Tube technology that extracts 6x higher platelet concentration for superior collagen stimulation. Physician Bee Thamonwan, an M.D. graduate, performs the evidence-based treatment at <a href='https://us-uk.bookimed.com/clinic/plenary-wellness/procedure=skin-rejuvenation/'>Plenary Wellness</a>. The session, which costs around _offer_price_, covers a full consultation and targets the face, neck, and hands. The clinic's research-integrated approach and dual US FDA/Thai FDA certified equipment underpin its safety-focused, regenerative protocol.</p>","package_price":350,"actual_price":246,"calculated_price":{"from":0,"to":0},"special_price":{"expires":"2032-12-30T00:00:00.000+00:00","price_usd":246},"currency":{"code":"USD","symbol":"$","name":"Доллар","rate":1},"doctors":[{"id":10106,"name":"Bee Thamonwan Trongpanyachot","alias":"bee-tamonwan","photo":"doctor/6a7af2ecb65f9","first_year_working":2017,"short_description":"<p>Dr. Bee Thamonwan is an aesthetic and regenerative medicine specialist at Plenary Wellness in Phuket. She focus on natural rejuvenation using stem cells and collagen-boosting biostimulators. Dr. Thamonwan earned her medical degree from the Medical University of Lublin in Poland. She speaks Thai, English, and Chinese fluently.</p><ul><li>Performs advanced stem cell therapy to regenerate skin and support anti-aging from within.</li><li>Specializes in Sculptra and biostimulator injectables for gradual, natural facial volume renewal.</li><li>Provides PRP hair therapy and mesotherapy microinjections for restorative scalp health.</li><li>Collaborates with Prince of Songkla University on wellness research and innovation.</li></ul>","specialities":[{"id":"drm.001","name":"Dermatologist","illness_kind_id":39},{"id":"hts.001","name":"Hair transplant surgeon","illness_kind_id":38},{"id":"imm.002","name":"Immunologist","illness_kind_id":21}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":10000}}],"clinic":{"id":6863,"alias":"plenary-wellness","name":"Plenary Wellness Center","short_description":"<p>Plenary Wellness Center is an award-winning medical spa inside the Wyndham Grand Nai Harn Beach Phuket. Named Phuket’s Best Wellness Center 2025, it specializes in medical aesthetics, anti-aging, and holistic wellness programs.</p> <ul> <li>Offers exosome treatments, mesotherapy, microneedling, and PRP for facial rejuvenation and lifting.</li> <li>Holistic services include detox, sound healing, IV vitamin drips, meditation, yoga, and wellness coaching.</li> <li>Uses FDA-approved technology for all aesthetic and anti-aging procedures.</li> <li>Guests stay in luxury resort accommodation with nutritious cuisine included in the program.</li> </ul>","images":[{"base_url":"clinic/685d21d2a8d11","title":"Plenary Wellness clinic exterior at Wyndham Grand Nai Harn Beach, Phuket"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Phuket","id":362,"alias":"phuket"},"address":"328 Soi Naya, Tambon Rawai, Amphoe Mueang Phuket, Chang Wat Phuket 83100, Thailand"},"rating":{"rating":5,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1},"accreditations":[]}}}],"metadata":{"total_count":1}},"promoClinics":{"clinics":[{"text":"<p>Vega Clinic uses the Real Repair™ protocol to treat joint degradation through advanced cellular technology. This approach helps stop inflammation and repair tissue naturally. The clinic processes all samples in a GMP-aligned laboratory with ISO 9001 and OECD GLP certifications. Around 200 patients visit annually for regenerative care and facial rejuvenation. Clinical specialists offer a free initial consultation, which includes a review of medical history and imaging. International patients can submit records for review before traveling to the Bangkok facility.</p>","text_type":"mt_wow_description","best_texts":{"techniques":"Real Repair protocol","why_its_ranked":"Real Repair™ protocol combines PRP with cellular technology to regenerate advanced joint tissue. Samples processed in GMP-aligned lab referencing ISO 9001:2015 and OECD GLP."},"additional_data":{"advertising_id":"6287:illness_kind:39"},"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":6287,"alias":"vega-clinic","name":"Vega Clinic","short_description":"<p>Vega Clinic is a private multi-specialty medical center in Bangkok focused on stem cell therapy and regenerative medicine. It specializes in anti-aging, longevity health, and wellness programs. The clinic treats about 200 patients annually, primarily from Europe, the US, and the Middle East.</p> <ul> <li>Stem cell therapy addresses over 10 conditions, from neurological disorders to joint repair.</li> <li>Offers stem cell preservation for both current treatment and future use.</li> <li>Services include anti-aging skin rejuvenation and autoimmune disease support.</li> <li>Treats both adults and children in a fully equipped modern facility.</li> </ul>","images":[{"base_url":"clinic/682c39b36ac0d","title":"Vega Clinic exterior sign with logo at medical facility entrance"},{"base_url":"clinic/682c3e2cb5578","title":"Consultation room at Vega Clinic with doctor, nurse, and patient"},{"base_url":"clinic/682c3e4c7222c","title":"Vega Clinic waiting area with modern lounge chairs and natural light"},{"base_url":"clinic/682c408b8b7ab","title":"Patient lounge at Vega Clinic with modern recliners and stylish decor"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Bangkok","id":75,"alias":"bangkok"},"address":"The Primary 101, 3/6, 101 Soi 6, Khlong Chan, Bang Kapi, Bangkok 10240"},"rating":{"rating":4.4,"google":5,"percent_of_satisfied_clients":66},"statistics":{"number_of_reviews":3,"doctors_number":6,"year_foundation":2021},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6841934325139.jpeg","name":"ISO 9001:2015 Quality management systems"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"<p>A 20 ml blood draw and no downtime make this PRP facial treatment a straightforward option. It uses the patient’s own plasma, which may lower allergy risk. Sessions are recommended monthly, or every two weeks for faster skin renewal. Makeup should be avoided for 48 hours afterward. W Plastic Surgery Hospital in Bangkok is listed as accredited by the International Society of Aesthetic Plastic Surgery (ISAPS).</p>","text_type":"mt_wow_description","best_texts":{"techniques":"PlasmaBoost, Vital Boost","why_its_ranked":"Uses PlasmaBoost, injecting growth factors from the patient's own plasma (about 20 ml drawn per session), lowering allergic reaction risk. ISAPS-accredited plastic surgery hospital in Bangkok."},"additional_data":{"advertising_id":"9900:illness_kind:39"},"agency_settings":[{"setting_name":"is_new","setting_value":"1"}],"reviews":[],"clinic":{"id":9900,"alias":"w-plastic-surgery-hospital","name":"W Plastic Surgery Hospital","short_description":"<p>W Plastic Surgery Hospital is a specialized surgical center in Bangkok, Thailand. The facility focuses on plastic surgery, cosmetic surgery, and aesthetic medicine. Key procedures include deep plane face lifts, neck lifts, and rhinoplasty. It also offers intimate wellness treatments and laser dermatology. Founded in 2018, the clinic has 16 board-certified specialists.</p><p>Dr. Sirachai Jindarak leads the medical advisory team. He is President of the Society of Aesthetic Plastic Surgeons of Thailand. The hospital follows international safety standards and holds ISAPS accreditation. Surgical suites have vital-sign monitors and emergency life-support equipment. Anesthesiologists monitor patients throughout every procedure. The clinic uses advanced technology like the LipoTite Pro and Volnewmer RF systems.</p>","images":[{"base_url":"clinic/6ae45cc458252","title":"Modern exterior of W Plastic Surgery Hospital in Thailand at sunset"},{"base_url":"clinic/6ae45cc65a246","title":"Reception area at W Plastic Surgery Hospital with modern decor and comfortable seating"},{"base_url":"clinic/6ae45cc7dde8d","title":"Modern reception lounge at W Plastic Surgery Hospital with elegant seating and decor"},{"base_url":"clinic/6ae45cc9a325a","title":"Modern waiting area at W Plastic Surgery Hospital with blue chairs and gold accents"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false},{"name":"is_parsed_from_docs","value":true},{"name":"is_created_by_parser","value":true}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Bangkok","id":75,"alias":"bangkok"},"address":"1 Pradit Manutham 25, Lat Phrao, Lat Phrao, Bangkok 10230, Thailand"},"rating":{"rating":0,"google":4.6,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":16,"year_foundation":2018},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/61779fac22b09.jpeg","name":"Given to the doctor International Society of Aesthetic Plastic Surgery (ISAPS) Сertificate ","country_code":"US"}],"agency_settings":[{"setting_name":"is_new","setting_value":"1"}]}}],"meta":{"total_count":2,"total_pages":1}},"listingTexts":{"entity_texts":{"txt_price":{"text":"<p>Platelet-Rich Plasma (PRP) Therapy in Phuket typically costs from _op_1321_city_362_price_from_ to _op_1321_city_362_price_to_ per session. The final price depends on the treatment area, such as hair restoration or joint recovery, and the specific processing technology used. Patients save around _price_percent_discount_% compared to the US, where this procedure costs _price_compare_US_average_ on average. Most Phuket packages include a doctor consultation and the plasma extraction procedure.</p>\n\n<ul>\n<li>Treatment area: Costs vary between facial rejuvenation, hair loss therapy, and orthopedic joint injections.</li>\n<li>Processing kits: Premium systems like specialized Y-tubes or Angel processing units typically add a 25% premium.</li>\n<li>Package deals: Booking three to four sessions upfront generally reduces the per-session cost by 15-20%.</li>\n<li>Provider expertise: Fees may increase for treatments performed by internationally trained dermatologists or specialized surgeons.</li>\n</ul>\n\n<p><strong>Bookimed Expert Insight:</strong> Phuket serves as Thailand's primary hub for regenerative wellness, often offering more personalized care than larger Bangkok hospitals. Clinics like Plenary Wellness collaborate with Prince of Songkla University on research-integrated protocols. This high level of specialization is evident at The Demarest Clinic, which uses AABB-certified cell culturing processes. Choosing Phuket allows access to university-backed expertise and advanced laboratory standards without the premium prices of capital-city facilities.</p>"}},"texts":{}},"relations":{"countries":[{"name":"Albania","alias":"albania","iso_code":"AL"},{"name":"Austria","alias":"austria","iso_code":"AT"},{"name":"Azerbaijan","alias":"azerbaijan","iso_code":"AZ"},{"name":"Brazil","alias":"brazil","iso_code":"BR"},{"name":"Canada","alias":"canada","iso_code":"CA"},{"name":"China","alias":"china","iso_code":"CN"},{"name":"Colombia","alias":"colombia","iso_code":"CO"},{"name":"Cyprus","alias":"cyprus","iso_code":"CY"},{"name":"Czech Republic","alias":"czech-republic","iso_code":"CZ"},{"name":"Dominican 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