{"meta":{"humanUrl":"https://us-uk.bookimed.com/clinics/procedure=coronary-angioplasty/","canonicalUrl":"https://us-uk.bookimed.com/clinics/procedure=coronary-angioplasty/","jsonUrl":"https://us-uk.bookimed.com/clinics/procedure=coronary-angioplasty/data.json","title":"Best countries for Coronary angioplasty — Prices & Packages | Bookimed","description":"190 verified clinics for Coronary angioplasty across top countries. 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Its main specialties are cancer care, cardiovascular care, orthopedics, and neurology. The hospital spans 81,000 m² with 127 outpatient clinics and 19 operating rooms.</p> <ul> <li>Equipped with MR Linac, da Vinci XI robotic surgery, and a hybrid operating room.</li> <li>Features AI-supported 3 Tesla MRI, 512-slice CT, and Digital PET/CT imaging.</li> <li>Cancer center provides chemotherapy for over 40 patients simultaneously and uses multidisciplinary tumor boards.</li> <li>Has a clinical research unit offering access to global treatment innovations.</li> <li>Eco-friendly, energy-efficient facility with daylit ICUs and child-friendly care areas.</li> </ul>","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":200,"price_to":200,"currency":"USD","id":63364},"diagnostic":{"id":162,"name":"Consultation with a cardiologist","alias":"consulting-with-cardiologist"}},{"prices":{"price_from":90,"price_to":100,"currency":"USD","id":59590},"diagnostic":{"id":83,"name":"Complete blood count","alias":"total-blood"}}],"reviews":[],"clinic":{"id":7176,"alias":"memorial-goeztepe-hospital","name":"Memorial Göztepe Hospital","short_description":"<p>Memorial Göztepe Hospital is the 13th hospital of the Memorial Health Group, with over 25 years of experience. 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aftercare","interpreter support","smooth coordination"],"logo":""},"text":"<p>Memorial Göztepe Hospital is the 13th hospital of the Memorial Health Group, with over 25 years of experience. Its main specialties are cancer care, cardiovascular care, orthopedics, and neurology. The hospital spans 81,000 m² with 127 outpatient clinics and 19 operating rooms.</p> <ul> <li>Equipped with MR Linac, da Vinci XI robotic surgery, and a hybrid operating room.</li> <li>Features AI-supported 3 Tesla MRI, 512-slice CT, and Digital PET/CT imaging.</li> <li>Cancer center provides chemotherapy for over 40 patients simultaneously and uses multidisciplinary tumor boards.</li> <li>Has a clinical research unit offering access to global treatment innovations.</li> <li>Eco-friendly, energy-efficient facility with daylit ICUs and child-friendly care areas.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"","good_fit_for":"","why_its_ranked":""},"advertising_invoice_id":null,"reviews":[{"id":27716,"base_locale":"ua","text":{"en":"","ua":"Координатор виявився дуже відповідальним, а комунікація була на найвищому рівні, що одразу справило позитивне враження. Лікар під час попередньої консультації також надав усю необхідну інформацію.\nЯ проходив діагностику ПЕТ/КТ, і весь процес, від першого звернення через платформу до самої процедури в клініці, був організований дуже чітко та злагоджено. Все пройшло гладко. Я отримав детальні інструкції та відчував постійну підтримку, що дозволило мені почуватися спокійно."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":3,"answers":[],"client_comment":""},{"name":"recommend","value":9,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":7176,"name":"Memorial Göztepe Hospital","alias":"memorial-goeztepe-hospital","geo":{"latitude":40.99001471046602,"longitude":29.080529605795277,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":107,"name":"Istanbul","name_forms":{"base_form":"Istanbul"},"alias":"istanbul","country_iso_code":"TR"},"address":"Yeni Sahra, Karaman Cd No: 1/1, 34746 Ataşehir/İstanbul, Türkiye"},"rating":{"rating":4.8,"google":5,"facebook":0,"percent_of_satisfied_clients":88,"doctor":4.8,"comfort":4.8,"coordination":5,"manager":5,"translation":4.4,"personal":4.7},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2026-04-06T07:03:16.187+00:00"},{"name":"is_hide","value":false,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2025-10-21T07:15:21.464+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":1,"name":"PET/CT","alias":"pet-ct","illness_kind_ids":[10],"name_forms":{"base_form":"PET/CT"}},"manager":{"id":931015,"name":"Anastasiia Hulchuk"},"flow":"Presale sale"},"user":{"id":1116769,"name":"Іrina ","country_code":"UA","country_name":"Ukraine"},"created_at":"2026-10-11T08:04:57.936+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-10-11T08:04:57.085+00:00","updated_at":"2026-10-22T17:53:18.968+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-10-11T08:04:57.085+00:00","updated_at":"2026-10-11T09:28:06.353+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-10-11T09:28:06.331+00:00","updated_at":"2026-10-11T09:28:06.331+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-10-22T17:53:18.735+00:00","updated_at":"2026-10-22T17:53:18.735+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-10-22T17:53:18.735+00:00","updated_at":"2026-10-22T17:53:18.735+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":27347,"base_locale":"en","text":{"en":"My biggest concern was traveling alone, especially after having to make a last-minute booking. I booked on the Friday and flew to Istanbul on the Sunday, but being a lone traveller was not a problem at all. The Memorial was a lovely hospital. My surgeon was fantastic; he was honest about the right Motiva implant size for my body, showed photos of similar cases, and explained the risks of combining an anchor lift with implants. The whole process was great from start to finish. I'm feeling better than expected, and the end results are better than I ever could have expected. Nothing could have been better. The only additional expense was my discharge medication, which wasn’t even £7. I have been so pleased, I will hopefully be booking for a tummy tuck next year."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":10,"answers":[],"client_comment":""}],"clinic":{"id":7176,"name":"Memorial Göztepe Hospital","alias":"memorial-goeztepe-hospital","geo":{"latitude":40.99001471046602,"longitude":29.080529605795277,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":107,"name":"Istanbul","name_forms":{"base_form":"Istanbul"},"alias":"istanbul","country_iso_code":"TR"},"address":"Yeni Sahra, Karaman Cd No: 1/1, 34746 Ataşehir/İstanbul, Türkiye"},"rating":{"rating":4.8,"google":5,"facebook":0,"percent_of_satisfied_clients":88,"doctor":4.8,"comfort":4.8,"coordination":5,"manager":5,"translation":4.4,"personal":4.7},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2026-04-06T07:03:16.187+00:00"},{"name":"is_hide","value":false,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2025-10-21T07:15:21.464+00:00"}]},"order":{"illness_kind":{"id":38,"name":"Plastic Surgery","alias":"plastic-surgery","name_forms":{"base_form":"Plastic Surgery","form_4":"plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons","form_12":"plastic surgeons"}},"illness":null,"operation":{"id":872,"name":"Breast Implants with Breast Lift","alias":"breast-implants-with-breast-lift","illness_kind_ids":[38],"name_forms":{"base_form":"Breast Implants with Breast Lift"},"use_for_listing":true},"operation_ids":[872],"diagnostic":null,"manager":{"id":927757,"name":"Liliia Vershynina"},"flow":"Presale sale"},"user":{"id":1108350,"name":"Jan Fisher -","country_code":"GB","country_name":"United Kingdom"},"created_at":"2026-09-19T13:41:58.049+00:00","summary":{"doctor":"My surgeon was fantastic; he was honest about the right Motiva implant size for my body, showed photos of similar cases, and explained the risks of combining an anchor lift with implants.","clinic":"The Memorial was a lovely hospital.","results":"I'm feeling better than expected, and the end results are better than I ever could have expected.","experience":"The whole process was great from start to finish.","positive":"Nothing could have been better."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-09-19T13:41:56.908+00:00","updated_at":"2026-09-20T05:42:49.768+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-09-19T13:41:56.908+00:00","updated_at":"2026-09-19T13:56:27.736+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-09-19T13:56:27.714+00:00","updated_at":"2026-09-20T05:42:49.485+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-09-21T02:30:04.219+00:00","updated_at":"2026-09-21T02:30:04.219+00:00"}],"partner_response":null,"client_response":{"what_like_text":"The whole process was great from start to finish. I only booked on the Friday as I was having big concerns about the surgery I had previously booked in April 2026, for September 2026, through another company. \nBooked on Friday, flew out to Istanbul on the Sunday and flying back home today. The Memorial was a lovely hospital and I couldn’t have asked to be looked after better.\nI was a lone traveller, but this was not a problem at all.\nMy surgeon was fantastic and the end results are better than I ever could have expected.\nI have been so pleased with my experience, I will hopefully be booking for a tummy tuck next year.\nIf you are thinking about surgery in Istanbul, I can honestly recommend using Bookimed.","what_not_like_text":"Nothing could have been better, my whole experience was excellent.","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26208,"base_locale":"en","text":{"ru":"Цена полностью соответствовала оговоренной. Моя операция по уменьшению носовых раковин также включала септопластику для выпрямления перегородки носа и устранения бульбозной деформации носовой раковины. Операция проводилась под общим наркозом. Честно говоря, мой период восстановления пока проходит лучше, чем я ожидала. Поддержка была надежной; в клинике поддерживали со мной связь, и особенно помогло то, что мой врач был готов ответить на все мои вопросы после операции. Это очень успокоило меня. Всё действительно напоминало роскошный опыт первого класса. Прожив половину жизни в зависимости от назальных спреев и страдая от заложенности носа, я теперь готова прожить вторую половину жизни с носом, который дышит! Просто решитесь на это. Жизнь слишком коротка, чтобы мириться с страданиями, которые можно устранить с помощью медицины!","en":"The price was exactly as agreed. My surgery for Turbinate reduction also included a septoplasty to straighten my septum, and fix my concha bullosa. Done under general anesthesia. Honestly, my recovery so far has been better than expected. The support has been solid; the clinic stayed in touch, and it was particularly helpful that my doctor was available to answer all of my follow-up questions. That provided a lot of reassurance. Everything really felt like a luxury first class experience. After half my life living off nasal sprays and congestion I’m now ready to live the other part of life with a nose that breathes! Just go for it. Lifes too short to put up with suffering that can be medically fixed!","ar":"كان السعر مطابقًا تمامًا لما تم الاتفاق عليه. شملت جراحة تصغير القرينات الأنفية أيضًا عملية تقويم الحاجز الأنفي، وإصلاح تضخم القرينات الأنفية. أُجريت العملية تحت التخدير العام. بصراحة، كانت فترة نقاهتي حتى الآن أفضل مما توقعت. كان الدعم ممتازًا؛ فقد تواصلت معي العيادة باستمرار، وكان من المفيد جدًا أن يكون طبيبي متاحًا للإجابة على جميع استفساراتي اللاحقة. هذا الأمر طمأنني كثيرًا. شعرت حقًا بتجربة فاخرة من الدرجة الأولى. بعد أن قضيت نصف حياتي أعتمد على بخاخات الأنف وأعاني من الاحتقان، أنا الآن مستعدة لأعيش النصف الآخر من حياتي بأنف يتنفس بشكل طبيعي! لا تترددوا، فالحياة أقصر من أن نتحمل معاناة يمكن علاجها طبيًا!","ua":"Ціна повністю відповідала домовленості. Моя операція з зменшення носових раковин також включала септопластику для вирівнювання носової перегородки та усунення бульбозної конхи. Операція проводилася під загальним наркозом. Чесно кажучи, моє одужання досі проходить краще, ніж я очікував. Підтримка була надійною; у клініці постійно підтримували зі мною зв’язок, і особливо корисним було те, що мій лікар був готовий відповісти на всі мої подальші запитання. Це додало мені багато впевненості. Все справді здавалося розкішним досвідом першого класу. Після того, як половину життя я прожив, користуючись назальними спреями та страждаючи від закладеності носа, тепер я готовий прожити іншу частину життя з носом, який дихає! Просто зважтеся на це. Життя занадто коротке, щоб терпіти страждання, які можна виправити медичним шляхом!","pl":"Cena była dokładnie taka, jak ustalono. Moja operacja zmniejszenia małżowin nosowych obejmowała również septoplastykę mającą na celu wyprostowanie przegrody nosowej oraz korektę concha bullosa. Zabieg przeprowadzono w znieczuleniu ogólnym. Szczerze mówiąc, jak dotąd rekonwalescencja przebiega lepiej, niż się spodziewałem. Wsparcie było niezawodne; klinika pozostawała ze mną w kontakcie, a szczególnie pomocna była dostępność mojego lekarza, który odpowiadał na wszystkie moje pytania dotyczące dalszego postępowania. To dało mi ogromne poczucie bezpieczeństwa. Całość naprawdę przypominała luksusowe doświadczenie na najwyższym poziomie. Po połowie życia spędzonej na stosowaniu aerozoli do nosa i zmaganiu się z zatkaniem, jestem teraz gotowa przeżyć drugą połowę życia z nosem, który swobodnie oddycha! Po prostu się na to zdecyduj. Życie jest zbyt krótkie, by znosić cierpienie, które można wyleczyć medycznie!","de":"Der Preis entsprach genau der Vereinbarung. Bei meiner Operation zur Nasenmuschelverkleinerung wurde gleichzeitig eine Septumplastik durchgeführt, um meine Nasenscheidewand zu begradigen und meine Concha bullosa zu korrigieren. Die Operation erfolgte unter Vollnarkose. Ehrlich gesagt verläuft meine Genesung bisher besser als erwartet. Die Betreuung war hervorragend; die Klinik blieb in Kontakt, und es war besonders hilfreich, dass mein Arzt für alle meine Folgefragen zur Verfügung stand. Das hat mir viel Sicherheit gegeben. Das Ganze fühlte sich wirklich wie ein luxuriöses First-Class-Erlebnis an. Nachdem ich mein halbes Leben lang auf Nasensprays angewiesen war und unter einer verstopften Nase gelitten habe, bin ich nun bereit, den anderen Teil meines Lebens mit einer Nase zu genießen, die wieder atmen kann! Mach es einfach. Das Leben ist zu kurz, um Leiden zu ertragen, die medizinisch behoben werden können!","es":"El precio fue exactamente el acordado. Mi intervención de reducción de cornetes también incluyó una septoplastia para enderezar el tabique nasal y corregir mi concha bullosa. Se realizó bajo anestesia general. Sinceramente, mi recuperación hasta ahora ha sido mejor de lo esperado. El apoyo ha sido excelente; la clínica se mantuvo en contacto conmigo, y me resultó especialmente útil que mi médico estuviera disponible para responder a todas mis preguntas de seguimiento. Eso me dio mucha tranquilidad. Realmente me ha parecido una experiencia de lujo, como en primera clase. Después de pasar la mitad de mi vida dependiendo de los aerosoles nasales y con congestión, ¡ahora estoy lista para vivir la otra mitad de mi vida con una nariz que respira! Anímate. ¡La vida es demasiado corta para aguantar un sufrimiento que se puede solucionar médicamente!","fr":"Le prix correspondait exactement à ce qui avait été convenu. Mon intervention chirurgicale de réduction des cornets nasaux comprenait également une septoplastie visant à redresser ma cloison nasale et à corriger ma conque bullosa. Elle a été réalisée sous anesthésie générale. Honnêtement, ma convalescence s’est jusqu’à présent mieux déroulée que prévu. J’ai bénéficié d’un soutien sans faille ; la clinique est restée en contact avec moi, et le fait que mon médecin ait été disponible pour répondre à toutes mes questions de suivi m’a été particulièrement utile. Cela m’a beaucoup rassuré. Tout cela m’a vraiment donné l’impression de vivre une expérience de luxe, digne de la première classe. Après avoir passé la moitié de ma vie à dépendre des sprays nasaux et à souffrir de congestion, je suis désormais prêt à vivre l’autre moitié de ma vie avec un nez qui respire ! N’hésitez pas. La vie est trop courte pour supporter une souffrance qui peut être résolue médicalement !","kz":"Бағасы дәл келісілгендей болды. Турбинатты азайту операциясына септумымды түзету және конха буллезасын түзету үшін септопластика да кірді. Жалпы анестезиямен жасалды. Шынымды айтсам, әзірге сауығуым күткеннен де жақсы болды. Қолдау жақсы болды; клиника байланыста болды, және дәрігерімнің барлық кейінгі сұрақтарыма жауап беруге дайын болуы өте пайдалы болды. Бұл маған көп сенімділік берді. Барлығы шынымен де бірінші дәрежелі сәнді тәжірибе сияқты сезілді. Өмірімнің жартысын мұрын спрейлері мен бітелуімен өткізгеннен кейін, енді өмірдің екінші бөлігін тыныс алатын мұрынмен өткізуге дайынмын! Тек алға. Медициналық жолмен түзетілетін азапқа төтеп беру үшін өмір тым қысқа!","pt":"O preço foi exatamente o acordado. A minha cirurgia de redução das conchas nasais incluiu também uma septoplastia para endireitar o meu septo e corrigir a minha concha bullosa. Foi realizada sob anestesia geral. Sinceramente, a minha recuperação até agora tem sido melhor do que o esperado. O apoio tem sido excelente; a clínica manteve-se em contacto comigo e foi particularmente útil o facto de o meu médico estar disponível para responder a todas as minhas perguntas de acompanhamento. Isso deu-me muita tranquilidade. Tudo me pareceu mesmo uma experiência de luxo, de primeira classe. Depois de passar metade da minha vida a depender de sprays nasais e a lidar com a congestão, estou agora pronto para viver a outra metade da minha vida com um nariz que respira! Não hesites. A vida é demasiado curta para suportar um sofrimento que pode ser resolvido clinicamente!","id":"Biayanya persis seperti yang disepakati. Operasi pengurangan turbinat yang saya jalani juga mencakup septoplasti untuk meluruskan septum saya, serta memperbaiki concha bullosa saya. Operasi tersebut dilakukan dengan anestesi umum. Sejujurnya, pemulihan saya sejauh ini lebih baik dari yang diharapkan. Dukungan yang diberikan sangat solid; klinik tetap menjalin komunikasi, dan sangat membantu bahwa dokter saya selalu siap menjawab semua pertanyaan tindak lanjut saya. Hal itu memberikan rasa tenang yang luar biasa. Semuanya benar-benar terasa seperti pengalaman kelas satu yang mewah. Setelah separuh hidup saya bergantung pada semprotan hidung dan hidung tersumbat, kini saya siap menjalani sisa hidup dengan hidung yang bisa bernapas lega! Lakukan saja. Hidup ini terlalu singkat untuk terus menanggung penderitaan yang sebenarnya bisa diatasi secara medis!","uz":"Narxi kelishilganidek edi. Turbinatni kamaytirish bo&#39;yicha operatsiyamga shuningdek, septumni to&#39;g&#39;rilash va burun bo&#39;shlig&#39;ini tuzatish uchun septoplastika ham kiritilgan. Umumiy behushlik ostida qilingan. Rostini aytsam, hozirgacha sog&#39;ayishim kutilganidan ham yaxshiroq bo&#39;ldi. Qo&#39;llab-quvvatlash yaxshi bo&#39;ldi; klinika aloqada bo&#39;lib turdi va shifokorim barcha keyingi savollarimga javob berishga tayyor ekanligi ayniqsa foydali bo&#39;ldi. Bu menga katta ishonch bag&#39;ishladi. Hammasi haqiqatan ham hashamatli birinchi darajali tajriba kabi tuyuldi. Hayotimning yarmi burun spreylari va tiqilishi bilan yashaganimdan so&#39;ng, endi hayotning boshqa qismini nafas oladigan burun bilan yashashga tayyorman! Shunchaki davom eting. Tibbiy jihatdan tuzatilishi mumkin bo&#39;lgan azob-uqubatlarga chidash uchun hayot juda qisqa!","jp":"料金は合意した通りでした。鼻甲介縮小術には、鼻中隔を矯正し、コンカ・ブルロサを治療するための鼻中隔形成術も含まれていました。全身麻酔下で行われました。 正直なところ、これまでの回復状況は予想以上に順調です。サポートも手厚く、クリニックからは定期的に連絡があり、特に担当医が私のあらゆる術後の質問に答えてくれたことが大きな助けになりました。そのおかげで、とても安心できました。 すべてが、まさに贅沢なファーストクラスの体験のように感じられました。人生の半分を点鼻薬と鼻づまりに悩まされて過ごしてきましたが、これからは呼吸のしやすい鼻で、残りの人生を楽しむ準備が整いました！ぜひ挑戦してみてください。医学的に解決できる苦痛に耐え続けるには、人生は短すぎます！","vn":"Giá cả hoàn toàn đúng như thỏa thuận. Ca phẫu thuật thu nhỏ cuốn mũi của tôi cũng bao gồm cả phẫu thuật chỉnh vách ngăn mũi để làm thẳng vách ngăn và sửa chữa chứng phình cuốn mũi. Ca phẫu thuật được thực hiện dưới gây mê toàn thân. Thành thật mà nói, quá trình hồi phục của tôi cho đến nay tốt hơn mong đợi. Sự hỗ trợ rất tốt; phòng khám luôn giữ liên lạc, và đặc biệt hữu ích là bác sĩ của tôi luôn sẵn sàng trả lời tất cả các câu hỏi theo dõi của tôi. Điều đó mang lại cho tôi sự an tâm rất lớn. Mọi thứ thực sự giống như một trải nghiệm hạng nhất sang trọng. Sau nửa cuộc đời sống phụ thuộc vào thuốc xịt mũi và nghẹt mũi, giờ đây tôi đã sẵn sàng sống phần đời còn lại với một chiếc mũi có thể thở dễ dàng! Cứ mạnh dạn làm đi. Cuộc sống quá ngắn ngủi để phải chịu đựng những đau đớn có thể được chữa trị bằng y tế!","cn":"费用完全按照约定。我的鼻甲缩小手术还包括了鼻中隔矫正术，用于矫正鼻中隔弯曲并修复鼻甲膨出。手术是在全身麻醉下进行的。 说实话，到目前为止，我的恢复情况比预期的还要好。院方的支持非常到位；诊所一直与我保持联系，尤其值得称道的是，我的主治医生随时都能解答我所有的术后疑问，这让我感到非常安心。 整个过程真的就像一次奢华的一流体验。在半生都依赖鼻喷雾剂、饱受鼻塞困扰之后，我现在终于准备好用一个能自由呼吸的鼻子去享受人生的另一半了！赶紧行动吧。人生苦短，何必忍受那些可以通过医疗手段解决的痛苦！","it":"Il prezzo era esattamente quello concordato. L’intervento di riduzione dei turbinati ha incluso anche una settoplastica per raddrizzare il setto nasale e correggere la concha bullosa. È stato eseguito in anestesia generale. Onestamente, finora il mio recupero è andato meglio del previsto. Il supporto è stato eccellente; la clinica si è tenuta in contatto con me ed è stato particolarmente utile che il mio medico fosse disponibile a rispondere a tutte le mie domande di follow-up. Questo mi ha dato molta tranquillità. Mi è sembrata davvero un’esperienza di lusso, da prima classe. Dopo aver trascorso metà della mia vita a fare affidamento su spray nasali e a convivere con la congestione, ora sono pronto a vivere l’altra metà della mia vita con un naso che respira! Buttatevi! La vita è troppo breve per sopportare una sofferenza che può essere risolta con un intervento medico!"},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":10,"answers":[],"client_comment":""}],"clinic":{"id":7176,"name":"Memorial Göztepe Hospital","alias":"memorial-goeztepe-hospital","geo":{"latitude":40.99001471046602,"longitude":29.080529605795277,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":107,"name":"Istanbul","name_forms":{"base_form":"Istanbul"},"alias":"istanbul","country_iso_code":"TR"},"address":"Yeni Sahra, Karaman Cd No: 1/1, 34746 Ataşehir/İstanbul, Türkiye"},"rating":{"rating":4.8,"google":5,"facebook":0,"percent_of_satisfied_clients":88,"doctor":4.8,"comfort":4.8,"coordination":5,"manager":5,"translation":4.4,"personal":4.7},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2026-04-06T07:03:16.187+00:00"},{"name":"is_hide","value":false,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2025-10-21T07:15:21.464+00:00"}]},"order":{"illness_kind":{"id":6,"name":"Otorhinolaryngology/Ear, Nose and Throat(ENT)","alias":"otorhinolaryngology","name_forms":{"base_form":"Otorhinolaryngology/Ear, Nose and Throat(ENT)","form_4":"otorhinolaryngologist","form_6":"otorhinolaryngologists","form_11":"otolaryngologists"}},"illness":{"id":3558,"name":"Nasal Congestion","alias":"nasal-congestion","illness_kind_id":6,"name_forms":{"base_form":"Nasal Congestion"}},"operation":{"id":1042,"name":"Nasal polyp surgery","alias":"nasal-polyp-surgery","illness_kind_ids":[6,33],"name_forms":{"base_form":"Nasal polyp surgery"},"use_for_listing":true},"operation_ids":[1042],"diagnostic":{"id":96,"name":"CT (computer tomography)","alias":"ct","illness_kind_ids":[2,3,4,7,10,13,20,37,60,62],"name_forms":{"base_form":"CT (computer tomography)"}},"manager":{"id":1005529,"name":"Daryna Horopashna"},"flow":"Autopublication bot"},"user":{"id":1050734,"name":"John ","country_code":"AU","country_name":""},"created_at":"2026-07-08T14:36:56.197+00:00","summary":{"doctor":"It was particularly helpful that my doctor was available to answer all of my follow-up questions. That provided a lot of reassurance.","clinic":"The support has been solid; the clinic stayed in touch.","results":"After half my life living off nasal sprays and congestion I’m now ready to live the other part of life with a nose that breathes!","experience":"Everything really felt like a luxury first class experience.","positive":"Honestly, my recovery so far has been better than expected."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-07-08T14:36:55.521+00:00","updated_at":"2026-07-09T05:43:03.605+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-07-08T14:36:55.521+00:00","updated_at":"2026-07-08T17:39:46.273+00:00"},{"name":"is_anonymously","value":false,"created_at":"2026-07-08T17:39:46.261+00:00","updated_at":"2026-07-08T17:39:46.261+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-07-10T02:30:07.133+00:00","updated_at":"2026-07-10T02:30:07.133+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Warm Doctor and staff, feels like a luxury first class experience.","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":25895,"base_locale":"en","text":{"ru":"Если вы задумываетесь об этой процедуре, хочу сказать, что мой период восстановления после реконструктивной вагинопластики прошел гораздо лучше, чем я ожидала. На протяжении всего процесса я чувствовала себя очень поддерживаемой. Мне очень помогло то, что мой хирург уделил время, чтобы четко объяснить график дилатации, благодаря чему я с уверенностью отнеслась к послеоперационному уходу. Персонал клиники также поддерживает со мной связь с момента моего выписывания. Имейте в виду, что вам придется оплатить лекарства, которые вы заберете с собой из больницы. И последний совет: возьмите с собой свои гигиенические прокладки и обязательно заложите в бюджет дополнительные средства на транспорт, питание и экскурсии, так как проживание в отеле, как правило, включает только завтрак.","en":"If you're thinking about this procedure, I'd tell you that my recovery from reconstructive vaginoplasty has been much better than expected. The whole process felt very supported. It was so helpful that my surgeon took the time to explain the dilation schedule clearly, which made me feel confident about aftercare. The clinic staff have also stayed in touch since I left. Do be aware that you'll need to pay for medications you take with you from the hospital. A final tip: bring your own sanitary towels and be sure to budget extra money for travel, food, and sightseeing, as hotel stays generally only cover breakfast.","ar":"إذا كنتِ تفكرين في إجراء هذه العملية، فأودّ أن أخبركِ أن تعافيي من عملية تجميل المهبل كان أفضل بكثير مما توقعت. شعرتُ بدعم كبير طوال العملية. كان من المفيد جدًا أن يشرح لي الجراح جدول التوسيع بوضوح، مما جعلني أشعر بالاطمئنان بشأن الرعاية اللاحقة. كما أن طاقم العيادة ما زال على تواصل معي منذ مغادرتي. اعلمي أنكِ ستدفعين ثمن الأدوية التي تأخذينها معكِ من المستشفى. نصيحة أخيرة: أحضري معكِ فوطًا صحية، وتأكدي من تخصيص مبلغ إضافي للسفر والطعام والزيارات السياحية، لأن الإقامة في الفنادق عادةً ما تشمل وجبة الإفطار فقط.","ua":"Якщо ви замислюєтеся над цією процедурою, хочу сказати, що моє відновлення після реконструктивної вагінопластики пройшло набагато краще, ніж я очікувала. Протягом усього процесу я відчувала велику підтримку. Мені дуже допомогло те, що мій хірург знайшов час, щоб чітко пояснити графік розширення, завдяки чому я почувалася впевнено щодо догляду після операції. Персонал клініки також підтримує зі мною зв’язок після мого виписування. Майте на увазі, що вам доведеться оплатити ліки, які ви забираєте з лікарні. І наостанок: візьміть із собою власні гігієнічні прокладки та обов’язково заплануйте додаткові кошти на проїзд, харчування та екскурсії, оскільки проживання в готелі зазвичай включає лише сніданок.","pl":"Jeśli zastanawiasz się nad tym zabiegiem, powiem Ci, że mój powrót do zdrowia po rekonstrukcyjnej plastyce pochwy przebiegał znacznie lepiej, niż się spodziewałam. Przez cały ten czas czułam ogromne wsparcie. Bardzo pomogło mi to, że mój chirurg poświęcił czas na dokładne wyjaśnienie harmonogramu rozciągania, dzięki czemu czułam się pewnie, jeśli chodzi o dalszą opiekę po zabiegu. Personel kliniki również pozostaje ze mną w kontakcie od czasu mojego wyjazdu. Pamiętaj jednak, że będziesz musiała pokryć koszty leków, które zabierasz ze szpitala. Ostatnia wskazówka: zabierz ze sobą własne podpaski higieniczne i koniecznie zaplanuj dodatkowe środki na transport, wyżywienie i zwiedzanie, ponieważ pobyt w hotelu zazwyczaj obejmuje jedynie śniadanie.","de":"Falls Sie über diesen Eingriff nachdenken, möchte ich Ihnen sagen, dass meine Genesung nach der rekonstruktiven Vaginoplastik viel besser verlief als erwartet. Ich habe mich während des gesamten Prozesses sehr gut betreut gefühlt. Es war sehr hilfreich, dass sich mein Chirurg die Zeit genommen hat, mir den Zeitplan für die Dilatation klar zu erklären, wodurch ich mich hinsichtlich der Nachsorge sicher gefühlt habe. Auch das Klinikpersonal ist seit meiner Entlassung mit mir in Kontakt geblieben. Beachten Sie bitte, dass Sie die Medikamente, die Sie aus dem Krankenhaus mitnehmen, selbst bezahlen müssen. Ein letzter Tipp: Bringen Sie Ihre eigenen Damenbinden mit und planen Sie unbedingt zusätzliches Geld für Reise, Verpflegung und Besichtigungen ein, da bei Hotelaufenthalten in der Regel nur das Frühstück inbegriffen ist.","es":"Si estás pensando en someterte a esta intervención, te diría que mi recuperación tras la vaginoplastia reconstructiva ha sido mucho mejor de lo que esperaba. Me sentí muy bien acompañada durante todo el proceso. Me ayudó mucho que mi cirujano se tomara el tiempo de explicarme claramente el programa de dilatación, lo que me dio confianza respecto a los cuidados posteriores. El personal de la clínica también se ha mantenido en contacto conmigo desde que me fui. Ten en cuenta que tendrás que pagar los medicamentos que te lleves del hospital. Un último consejo: llévate tus propias compresas y asegúrate de contar con dinero extra para el viaje, la comida y las visitas turísticas, ya que las estancias en hotel suelen incluir solo el desayuno.","fr":"Si vous envisagez cette intervention, je tiens à vous dire que ma convalescence après une vaginoplastie reconstructive s'est avérée bien meilleure que prévu. Je me suis sentie très bien accompagnée tout au long du processus. Le fait que mon chirurgien ait pris le temps de m'expliquer clairement le programme de dilatation m'a été d'une grande aide et m'a permis d'aborder les soins postopératoires en toute confiance. Le personnel de la clinique est également resté en contact avec moi depuis mon départ. Sachez toutefois que vous devrez payer les médicaments que vous emportez avec vous depuis l’hôpital. Un dernier conseil : apportez vos propres serviettes hygiéniques et prévoyez un budget supplémentaire pour les déplacements, les repas et les visites touristiques, car les séjours à l’hôtel ne comprennent généralement que le petit-déjeuner.","kz":"Егер сіз осы процедура туралы ойласаңыз, мен сізге реконструктивті вагинопластикадан кейін қалпына келуім күткеннен әлдеқайда жақсы болғанын айтар едім. Барлық процесс өте қолдау тапқандай сезілді. Хирургым кеңейту кестесін анық түсіндіруге уақыт бөлгені өте пайдалы болды, бұл маған кейінгі күтімге сенімділік берді. Мен кеткеннен бері клиника қызметкерлері де байланыста болды. Ауруханадан өзіңізбен бірге алатын дәрі-дәрмектер үшін ақы төлеуіңіз керек екенін ескеріңіз. Соңғы кеңес: өзіңіздің гигиеналық сүлгілеріңізді алып келіңіз және саяхатқа, тамаққа және көрікті жерлерге қосымша ақша бөлуді ұмытпаңыз, себебі қонақ үйде тұру әдетте тек таңғы асты қамтиды.","pt":"Se estás a pensar fazer este procedimento, posso dizer-te que a minha recuperação da vaginoplastia reconstrutiva tem sido muito melhor do que o esperado. Senti-me muito bem acompanhada durante todo o processo. Foi muito útil o meu cirurgião ter dedicado tempo a explicar-me claramente o plano de dilatação, o que me deu confiança em relação aos cuidados pós-operatórios. A equipa da clínica também tem mantido contacto comigo desde que saí. Tenha em atenção que terá de pagar os medicamentos que levar consigo do hospital. Uma última dica: traga os seus próprios pensos higiénicos e certifique-se de que reserva algum dinheiro extra para viagens, alimentação e visitas turísticas, uma vez que as estadias em hotéis geralmente só incluem o pequeno-almoço.","id":"Jika Anda sedang mempertimbangkan prosedur ini, saya ingin memberi tahu Anda bahwa proses pemulihan saya setelah operasi rekonstruksi vagina berjalan jauh lebih baik dari yang saya harapkan. Selama proses tersebut, saya merasa sangat didukung. Sangat membantu bahwa dokter bedah saya meluangkan waktu untuk menjelaskan jadwal dilatasi dengan jelas, sehingga saya merasa percaya diri dalam menjalani perawatan pascaoperasi. Staf klinik juga tetap menjalin komunikasi sejak saya pulang. Perlu diketahui bahwa Anda harus membayar sendiri obat-obatan yang Anda bawa pulang dari rumah sakit. Satu tips terakhir: bawalah pembalut Anda sendiri dan pastikan untuk menganggarkan uang tambahan untuk transportasi, makanan, dan wisata, karena penginapan di hotel umumnya hanya mencakup sarapan.","uz":"Agar siz ushbu protsedura haqida o&#39;ylayotgan bo&#39;lsangiz, rekonstruktiv vaginoplastikadan keyin tiklanishim kutilganidan ancha yaxshi bo&#39;lganini aytaman. Butun jarayon juda qo&#39;llab-quvvatlangandek tuyuldi. Jarrohim dilatatsiya jadvalini aniq tushuntirish uchun vaqt ajratgani shunchalik foydali bo&#39;ldiki, bu menga keyingi parvarish haqida ishonch bag&#39;ishladi. Men ketganimdan beri klinika xodimlari ham aloqada bo&#39;lib turishdi. Kasalxonadan o&#39;zingiz bilan olib ketadigan dorilar uchun pul to&#39;lashingiz kerakligini yodda tuting. Yakuniy maslahat: o&#39;zingizning gigiena sochiqlaringizni olib keling va sayohat, ovqatlanish va diqqatga sazovor joylarni tomosha qilish uchun qo&#39;shimcha pul ajratishingizga ishonch hosil qiling, chunki mehmonxonada qolish odatda faqat nonushta xarajatlarini qoplaydi.","jp":"この手術を検討されている方へ、私の場合、膣再建術後の回復は予想以上に順調でした。手術の全過程を通じて、手厚いサポートを受けられたと感じました。担当の外科医が時間をかけて拡張療法のスケジュールを丁寧に説明してくれたおかげで、術後のケアについても自信が持てました。 退院後も、クリニックのスタッフの方々が定期的に連絡をくれています。病院から持ち帰る薬代は自己負担になる点にご注意ください。最後にひとつアドバイスです。生理用ナプキンはご自身で持参し、交通費、食事代、観光代には余裕を持って予算を組んでおくことをお勧めします。ホテルの宿泊プランには通常、朝食しか含まれていないからです。","vn":"Nếu bạn đang cân nhắc thủ thuật này, tôi muốn chia sẻ rằng quá trình hồi phục sau phẫu thuật tạo hình âm đạo của tôi tốt hơn nhiều so với dự kiến. Toàn bộ quá trình diễn ra rất suôn sẻ và được hỗ trợ tốt. Việc bác sĩ phẫu thuật dành thời gian giải thích rõ ràng lịch trình nong âm đạo rất hữu ích, giúp tôi tự tin hơn về việc chăm sóc hậu phẫu. Nhân viên phòng khám cũng giữ liên lạc với tôi kể từ khi tôi xuất viện. Lưu ý rằng bạn sẽ cần phải trả tiền cho các loại thuốc bạn mang theo từ bệnh viện. Một lời khuyên cuối cùng: hãy mang theo băng vệ sinh của riêng bạn và nhớ dự trù thêm tiền cho việc đi lại, ăn uống và tham quan, vì khách sạn thường chỉ bao gồm bữa sáng.","cn":"如果你正在考虑做这项手术，我想告诉你，我接受阴道重建术后的恢复情况比预期的要好得多。整个过程中我感受到了很大的支持。我的主治医生花时间清楚地解释了扩张治疗的时间表，这对我帮助很大，也让我对术后护理充满信心。 出院后，诊所的工作人员也一直与我保持联系。请注意，从医院带走的药物需要自费购买。最后一个小建议：请自备卫生巾，并预留额外的交通、餐饮和观光费用，因为酒店住宿通常只包含早餐。","it":"Se stai pensando di sottoporti a questo intervento, vorrei dirti che il mio recupero dopo la vaginoplastica ricostruttiva è stato molto migliore del previsto. Durante l’intero percorso mi sono sentita davvero ben supportata. È stato di grande aiuto il fatto che il mio chirurgo si sia preso il tempo di spiegarmi chiaramente il programma di dilatazione, il che mi ha fatto sentire sicura riguardo alle cure post-operatorie. Anche il personale della clinica si è tenuto in contatto con me da quando sono partita. Tieni presente che dovrai pagare i farmaci che ti verranno prescritti in ospedale. Un ultimo consiglio: porta con te gli assorbenti igienici e assicurati di mettere da parte dei soldi extra per i viaggi, i pasti e le visite turistiche, poiché i soggiorni in hotel generalmente coprono solo la colazione."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":10,"answers":[],"client_comment":""}],"clinic":{"id":7176,"name":"Memorial Göztepe Hospital","alias":"memorial-goeztepe-hospital","geo":{"latitude":40.99001471046602,"longitude":29.080529605795277,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":107,"name":"Istanbul","name_forms":{"base_form":"Istanbul"},"alias":"istanbul","country_iso_code":"TR"},"address":"Yeni Sahra, Karaman Cd No: 1/1, 34746 Ataşehir/İstanbul, Türkiye"},"rating":{"rating":4.8,"google":5,"facebook":0,"percent_of_satisfied_clients":88,"doctor":4.8,"comfort":4.8,"coordination":5,"manager":5,"translation":4.4,"personal":4.7},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2026-04-06T07:03:16.187+00:00"},{"name":"is_hide","value":false,"created_at":"2025-10-21T07:15:21.464+00:00","updated_at":"2025-10-21T07:15:21.464+00:00"}]},"order":{"illness_kind":{"id":38,"name":"Plastic Surgery","alias":"plastic-surgery","name_forms":{"base_form":"Plastic Surgery","form_4":"plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons","form_12":"plastic surgeons"}},"illness":null,"operation":{"id":810,"name":"Vaginoplasty","alias":"vaginoplasty","illness_kind_ids":[38],"name_forms":{"base_form":"Vaginoplasty"},"use_for_listing":true},"operation_ids":[810],"diagnostic":null,"manager":{"id":927757,"name":"Liliia Vershynina"},"flow":"Autopublication bot"},"user":{"id":1040732,"name":"Farah Ambrin","country_code":"GB","country_name":"United Kingdom"},"created_at":"2026-06-20T08:15:29.984+00:00","summary":{"doctor":"It was so helpful that my surgeon took the time to explain the dilation schedule clearly, which made me feel confident about aftercare.","clinic":"The clinic staff have also stayed in touch since I left.","results":"my recovery from reconstructive vaginoplasty has been much better than expected.","experience":"The whole process felt very supported.","positive":"my recovery from reconstructive vaginoplasty has been much better than expected."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-06-20T08:15:29.187+00:00","updated_at":"2026-06-21T05:42:28.338+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-06-20T08:15:29.187+00:00","updated_at":"2026-06-20T08:27:28.275+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-06-20T08:27:28.262+00:00","updated_at":"2026-06-20T08:30:07.380+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-06-22T02:30:05.038+00:00","updated_at":"2026-06-22T02:30:05.038+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Great fast response from Bookimed very helpful information and hospital referral liliia was very helpful in giving me information and guidance ","what_not_like_text":"Take more patient information to avoid unnecessary costly consultations and hospital stays","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26500,"base_locale":"en","text":{"ru":"Хирург и персонал были замечательными. В настоящее время я нахожусь на ранней стадии восстановления; хотя я все еще немного устал и моя подвижность несколько ограничена, я чувствую, что становлюсь сильнее с каждым днем. Это устойчивый процесс. Оглядываясь назад, моя единственная личная досада заключается в том, что жалею, что не знал больше турецкого языка, чтобы напрямую общаться с людьми. Тем не менее, предоставленный перевод был отличным, и все было четко донесено. Весь процесс был проведен с заботой.","en":"The surgeon and staff were fantastic. I'm in the early phase of healing now; while I’m still slightly tired and my mobility is a bit reduced, I can feel myself getting stronger daily. It’s a steady process. Looking back, my only personal regret is that I wish I knew more Turkish to connect with people directly. That said, the translation provided was great and everything was communicated clearly. The whole process was handled with care.","ar":"كان الجراح والطاقم رائعين. أنا الآن في المرحلة المبكرة من الشفاء؛ رغم أنني ما زلت أشعر ببعض التعب وحركتي محدودة قليلاً، إلا أنني أستطيع أن أشعر بنفسي أقوى يوماً بعد يوم. إنها عملية ثابتة. بالنظر إلى الوراء، ندمي الشخصي الوحيد هو أنني أتمنى لو كنت أعرف المزيد من اللغة التركية لأتمكن من التواصل مع الناس مباشرةً. ومع ذلك، كانت الترجمة المقدمة رائعة وتم توصيل كل شيء بوضوح. تم التعامل مع العملية بأكملها بعناية.","ua":"Хірург і персонал були фантастичними. Зараз я на ранній стадії зцілення; хоча я ще трохи втомлений, і моя рухливість трохи обмежена, я відчуваю, що щодня стаю сильнішим. Це поступовий процес. Озираючись назад, я маю лише одне особисте жаління - що не знав більше турецької мови, щоб безпосередньо спілкуватися з людьми. Тим не менш, наданий переклад був чудовий, і все було зрозуміло передано. Весь процес був проведений з турботою.","pl":"Chirurg i personel byli fantastyczni. Jestem teraz na wczesnym etapie gojenia; chociaż nadal jestem nieco zmęczony, a moja mobilność jest trochę ograniczona, czuję, że codziennie staję się silniejszy. To stabilny proces. Patrząc wstecz, moim jedynym osobistym żalem jest to, że chciałbym znać więcej tureckiego, aby bezpośrednio łączyć się z ludźmi. To powiedziawszy, dostarczone tłumaczenie było świetne i wszystko zostało jasno przekazane. Cały proces został przeprowadzony z troską.","de":"Der Chirurg und das Personal waren fantastisch. Ich befinde mich nun in der frühen Heilungsphase; obwohl ich noch etwas müde bin und meine Mobilität etwas eingeschränkt ist, fühle ich mich täglich stärker werden. Es ist ein stetiger Prozess. Rückblickend ist mein einziges persönliches Bedauern, dass ich mir wünsche, mehr Türkisch zu können, um direkt mit den Menschen in Kontakt zu treten. Dennoch war die bereitgestellte Übersetzung großartig und alles wurde klar kommuniziert. Der gesamte Prozess wurde sorgfältig gehandhabt.","es":"El cirujano y el personal fueron fantásticos. Ahora estoy en la fase inicial de recuperación; aunque todavía estoy un poco cansado y mi movilidad está algo reducida, siento que me estoy fortaleciendo cada día. Es un proceso constante. Mirando atrás, mi única preocupación personal es que desearía haber sabido más turco para poder relacionarme con las personas directamente. Dicho esto, la traducción proporcionada fue excelente y todo se comunicó con claridad. Todo el proceso se manejó con cuidado.","fr":"Le chirurgien et le personnel ont été fantastiques. Je suis actuellement dans la phase initiale de guérison ; bien que je sois encore légèrement fatigué et que ma mobilité soit un peu réduite, je sens que je deviens chaque jour plus fort. C’est un processus constant. En y repensant, mon seul regret personnel est de ne pas avoir mieux maîtrisé le turc pour pouvoir communiquer directement avec les gens. Cela dit, la traduction fournie était excellente et tout a été communiqué clairement. L'ensemble du processus a été géré avec soin.","kz":"Хирург пен қызметкерлер керемет болды. Қазір мен жазылудың алғашқы кезеңінде тұрмын; шаршаңқы болсам да, қозғалысым сәл азайған болса да, күн сайын күшейе түскенімді сеземін. Бұл тұрақты үдеріс. Артқа қарай күткенде, жеке өкінішім - турк тілін жақсырақ білмегендігім, адамдармен тікелей сөйлесу үшін. Дегенмен, берілген аударма тамаша болды және бәрі анық жеткізілді. Бүкіл процесс мұқият қарастырылды.","pt":"O cirurgião e a equipe foram fantásticos. Estou na fase inicial de cicatrização agora; embora ainda esteja um pouco cansado e minha mobilidade esteja um pouco reduzida, posso sentir que estou ficando mais forte a cada dia. É um processo constante. Olhando para trás, meu único arrependimento pessoal é que gostaria de saber mais turco para me conectar diretamente com as pessoas. Dito isso, a tradução fornecida foi ótima e tudo foi comunicado claramente. Todo o processo foi tratado com cuidado.","id":"Dokter bedah dan staf sangat fantastis. Saat ini saya berada dalam fase awal penyembuhan; meskipun saya masih sedikit lelah dan mobilitas saya sedikit berkurang, saya dapat merasakan diri saya semakin kuat setiap hari. Ini adalah proses yang stabil. Melihat ke belakang, satu-satunya penyesalan pribadi saya adalah bahwa saya berharap bisa lebih menguasai bahasa Turki untuk terhubung langsung dengan orang-orang. Namun demikian, terjemahan yang disediakan sangat baik dan semuanya disampaikan dengan jelas. Seluruh proses dilakukan dengan penuh perhatian.","uz":"Хирург ва ходимлар ажойиб эдилар. Ҳозирда мен тикланишнинг дастлабки босқичидаман; ҳарчанд бироз чарчаган ва ҳаракатланишим сал пасайган ҳолда, мен ўзимни кундан-кунга кучлироқ ҳис қилаяпман. Бу барқарор жараён. Орқага қараб, менинг ягона шахсий афсусим - инсонлар билан тўғридан-тўғри боғланиш учун мен кўпроқ турк тилини билмаганимдир. Шунга қарамай, берилган таржима ажойиб бўлди ва ҳамма нарса аниқ йўл-йўриқда етказилди. Бутун жараён эҳтиёткорлик билан ўтказилди.","jp":"外科医とスタッフは素晴らしかったです。現在、私は治癒の初期段階にあり、まだ少し疲れていて、動きが少し制限されていますが、日々強くなっていることを感じます。それは着実なプロセスです。振り返ってみると、個人的な後悔は、人々と直接つながるためにもっとトルコ語を知っていればよかったと思うことだけです。とはいえ、提供された翻訳は素晴らしかったですし、すべてが明確に伝えられました。全体のプロセスは注意深く処理されました。","vn":"Bác sĩ phẫu thuật và nhân viên thật tuyệt vời. Hiện tại tôi đang trong giai đoạn đầu của quá trình hồi phục; mặc dù tôi vẫn còn hơi mệt và khả năng di chuyển có phần giảm sút, nhưng tôi cảm thấy bản thân mỗi ngày một mạnh mẽ hơn. Đây là một quá trình ổn định. Nhìn lại, điều hối tiếc cá nhân duy nhất của tôi là tôi ước rằng mình biết nhiều tiếng Thổ Nhĩ Kỳ hơn để có thể trực tiếp kết nối với mọi người. Tuy nhiên, bản dịch được cung cấp rất tốt và mọi thứ được truyền đạt rõ ràng. Toàn bộ quá trình được xử lý cẩn thận.","cn":"外科医生和工作人员非常出色。现在我处于恢复的早期阶段；虽然我仍然有点疲惫，行动能力也有些受限，但我能感觉到自己每天都在变得更强壮。这是一个稳定的过程。回想起来，我唯一的遗憾是我希望能更多地了解土耳其语，以便直接与人交流。尽管如此，所提供的翻译非常出色，所有事情都清楚地传达了。整个过程都得到了细心的处理。","it":"Il chirurgo e il personale sono stati fantastici. Sono nella fase iniziale della guarigione; sebbene sia ancora leggermente stanco e la mia mobilità sia un po' ridotta, sento che sto diventando più forte ogni giorno. È un processo costante. Ripensandoci, il mio unico rimpianto personale è che avrei voluto conoscere meglio il turco per connettermi direttamente con le persone. Detto ciò, la traduzione fornita è stata ottima e tutto è stato comunicato chiaramente. 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All the staff were great and made the experience so much more pleasant.\nDr Akdimar is the very best physician I have ever seen.  He was patient and  caring.  He helped me deal with a complicated and stressful process.  I would recommend both Dr Akdimar and Memorial to my friends and family.","what_not_like_text":"I really  ant imagine better  are and service. 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Aconsejaría a futuros pacientes traer sus informes médicos, CDs y una lista de su medicación actual. \nTodo mucho mejor de lo esperado.Fabuloso!"},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":10,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":1764,"name":"Lokman Hekim University Ankara Hospital","alias":"lokman-hekim-university-ankara-hospital","geo":{"latitude":39.956783369152795,"longitude":32.5837874859992,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":386,"name":"Ankara","name_forms":{"base_form":"Ankara"},"alias":"ankara","country_iso_code":"TR"},"address":"Andicen Dist. Polatlı 2 Ave. Idil St. No:44 Sincan Ankara/Turkey"},"rating":{"rating":4.8,"google":4.1,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":5,"manager":5,"translation":4.9,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:26:07.349+00:00","updated_at":"2022-05-27T16:26:07.349+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:54:43.055+00:00","updated_at":"2023-09-26T15:54:43.055+00:00"}]},"order":{"illness_kind":{"id":23,"name":"Heart Surgery","alias":"heart-surgery","name_forms":{"base_form":"Heart Surgery","form_4":"cardiac surgeon","form_6":"cardiac surgeons","form_11":"cardiac surgeons"}},"illness":null,"operation":{"id":554,"name":"Coronary stenting","alias":"coronary-stenting","illness_kind_ids":[23],"name_forms":{"base_form":"Coronary stenting"},"use_for_listing":true},"operation_ids":[554],"diagnostic":null,"manager":{"id":910497,"name":"Veronika Rotari"},"flow":"Presale sale"},"user":{"id":1103457,"name":"Client ","country_code":"ES","country_name":"Spain"},"created_at":"2026-09-18T15:50:10.725+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-09-18T15:50:09.273+00:00","updated_at":"2026-09-23T15:59:40.104+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-09-18T15:50:09.273+00:00","updated_at":"2026-09-18T16:48:24.472+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-09-18T16:48:24.452+00:00","updated_at":"2026-09-19T08:16:24.904+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-09-23T15:59:39.903+00:00","updated_at":"2026-09-23T15:59:39.903+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-09-23T15:59:39.903+00:00","updated_at":"2026-09-23T15:59:39.903+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-09-24T02:30:02.886+00:00","updated_at":"2026-09-24T02:30:02.886+00:00"}],"partner_response":null,"client_response":{"what_like_text":"The coordinators were perfect from the very beginning\nabout the treatment's organization in Lokman Hekim Hospital in Ankara.We had a very kind  Spanish translator and English support all the way in the hospital.We got reply very fast in all our questions.In one word, the experience was fabulous.The medical care was excellent. We were attended to by a professor and cardiac surgeon who explained everything in great detail before and after the procedure.\nThe rest of the hospital staff were very attentive and kind.\nWe are very grateful and would recommend this service to anyone who might need it.","what_not_like_text":"Nothing to say","preview_to_review_text":""},"doctor":{"id":17264,"name":"Sercan Okutucu","alias":"sercan-okutucu-17264"},"comment_for_bookimed":""},{"id":22166,"base_locale":"ru","text":{"ru":"Больница Lokman Hekim произвела на меня глубокое впечатление своей искренней заботой о каждом пациенте. Здесь все организовано так, как должно быть в идеальной клинике: персонал внимателен, заботлив, всегда готов помочь и не просто выполняет формальные процедуры.\n\nВ отличие от многих дорогих клиник, где все кажется холодным и безличным, где к пациентам относятся почти как на конвейере, здесь вы действительно чувствуете участие и сопереживание. Каждый шаг, каждая деталь продуманно спланированы с учетом интересов пациента, создавая ощущение безопасности и комфорта.\n\nЗдесь вас не просто лечат и отправляют, а направляют и поддерживают на каждом этапе, создавая атмосферу доверия и тепла. Такой подход делает пребывание в клинике максимально комфортным и успокаивающим.","en":"Lokman Hekim Hospital left a profound impression on me with its genuine care for every patient. Everything here is organized the way it should be in an ideal clinic: the staff is attentive, considerate, always ready to help, and does not just go through formal procedures.\n\nUnlike many expensive clinics, where everything feels cold and impersonal, where patients are treated almost like on a conveyor belt, here you truly feel involvement and empathy. Every step, every detail is thoughtfully planned with the patient in mind, creating a sense of safety and comfort.\n\nHere, they don’t just treat and send you away — they guide and support you at every stage, creating an atmosphere of trust and warmth. This approach makes the stay in the clinic as comfortable and reassuring as possible.","ar":"لقد ترك مستشفى لقمان حكيم انطباعًا عميقًا لديّ بفضل رعايته الصادقة لكل مريض. كل شيء هنا مُنظّم كما ينبغي أن يكون في عيادة مثالية: فريق العمل مُنتبه، مُهتم، ومستعد دائمًا للمساعدة، ويتجاوز الإجراءات الرسمية. على عكس العديد من العيادات المُكلفة، حيث يبدو كل شيء باردًا وغير شخصي، حيث يُعامل المرضى كما لو كانوا على حزام ناقل، هنا تشعر حقًا بالرعاية والتعاطف. كل خطوة، كل تفصيل، مُخطط له بعناية مع مراعاة مصلحة المريض، مما يخلق شعورًا بالأمان والراحة. هنا، لا تُعالج وتُترك في طريقك فحسب؛ بل تُوجّه وتُدعم في كل مرحلة، مما يخلق جوًا من الثقة والدفء. هذا النهج يجعل إقامتك في العيادة مريحة ومريحة قدر الإمكان.","ua":"Лікарня Lokman Hekim справила на мене глибоке враження своєю щирою турботою про кожного пацієнта. Тут усе організовано так, як має бути в ідеальній клініці: персонал уважний, турботливий, завжди готовий допомогти і не просто виконує формальні процедури.\n\nНа відміну від багатьох дорогих клінік, де все здається холодним і безособовим, де до пацієнтів ставляться майже як на конвеєрі, тут ви справді відчуваєте участь і співпереживання. Кожен крок, кожна деталь продумано сплановані з урахуванням інтересів пацієнта, створюючи відчуття безпеки та комфорту.\n\nТут вас не просто лікують і відправляють, а спрямовують і підтримують на кожному етапі, створюючи атмосферу довіри й тепла. Такий підхід робить перебування в клініці максимально комфортним і заспокійливим.","pl":"Szpital Lokman Hekim zrobił na mnie ogromne wrażenie swoją autentyczną troską o każdego pacjenta. Wszystko jest tu zorganizowane tak, jak powinno być w idealnej klinice: personel jest uważny, troskliwy, zawsze gotowy do pomocy, a nie tylko do wykonywania formalnych procedur.\n\nW przeciwieństwie do wielu drogich klinik, gdzie wszystko wydaje się zimne i bezosobowe, gdzie pacjenci są traktowani prawie jak na taśmie produkcyjnej, tutaj naprawdę czujesz udział i empatię. Każdy krok, każdy szczegół jest starannie zaplanowany z myślą o pacjencie, tworząc poczucie bezpieczeństwa i komfortu.\n\nTutaj nie jesteś po prostu leczony i odsyłany, ale prowadzony i wspierany na każdym etapie, tworząc atmosferę zaufania i ciepła. Takie podejście sprawia, że pobyt w klinice jest tak komfortowy i uspokajający, jak to tylko możliwe.","de":"Das Lokman Hekim Krankenhaus hat mich mit seiner aufrichtigen Fürsorge für jeden Patienten tief beeindruckt. Hier ist alles so organisiert, wie es in einer idealen Klinik sein sollte: Das Personal ist aufmerksam, fürsorglich, immer bereit zu helfen und nicht nur formale Verfahren durchzuführen.\n\nIm Gegensatz zu vielen teuren Kliniken, in denen alles kalt und unpersönlich wirkt und die Patienten fast wie am Fließband behandelt werden, spürt man hier echte Beteiligung und Empathie. Jeder Schritt, jedes Detail wird sorgfältig mit Blick auf den Patienten geplant und vermittelt ein Gefühl von Sicherheit und Komfort.\n\nHier werden Sie nicht einfach behandelt und wieder weggeschickt, sondern in jeder Phase begleitet und unterstützt, was eine Atmosphäre des Vertrauens und der Wärme schafft. Dieser Ansatz macht Ihren Aufenthalt in der Klinik so angenehm und beruhigend wie möglich.","es":"El Hospital Lokman Hekim me impresionó profundamente por su auténtica atención a cada paciente. Aquí todo está organizado como debe ser en una clínica ideal: el personal es atento, cariñoso, siempre dispuesto a ayudar y no solo a realizar procedimientos formales.\n\nA diferencia de muchas clínicas caras, donde todo parece frío e impersonal, donde los pacientes son tratados casi como en una cinta transportadora, aquí se siente realmente la participación y la empatía. Cada paso, cada detalle se planifica cuidadosamente pensando en el paciente, creando una sensación de seguridad y comodidad.\n\nAquí no sólo se le trata y se le despide, sino que se le guía y apoya en todo momento, creando una atmósfera de confianza y calidez. Este enfoque hace que su estancia en la clínica sea lo más cómoda y tranquilizadora posible.","fr":"L'hôpital Lokman Hekim m'a profondément impressionné par l'attention réelle qu'il porte à chaque patient. Tout y est organisé comme dans une clinique idéale : le personnel est attentif, bienveillant, toujours prêt à aider et pas seulement à exécuter des procédures formelles.\n\nContrairement à de nombreuses cliniques coûteuses, où tout semble froid et impersonnel, où les patients sont traités presque comme sur un tapis roulant, ici vous ressentez vraiment la participation et l'empathie. Chaque étape, chaque détail est soigneusement planifié en pensant au patient, ce qui crée un sentiment de sécurité et de confort.\n\nIci, vous n'êtes pas simplement traité et renvoyé, mais guidé et soutenu à chaque étape, ce qui crée une atmosphère de confiance et de chaleur. Cette approche rend votre séjour à la clinique aussi confortable et rassurant que possible.","kz":"Локман Хеким ауруханасы әр науқасқа деген шынайы қамқорлығымен маған терең әсер қалдырды. Мұнда барлығы мінсіз емханадағыдай ұйымдастырылған: қызметкерлер мұқият, қамқор, әрқашан көмектесуге дайын және тек ресми процедуралардан асып түседі. Көптеген қымбат клиникалардан айырмашылығы, мұнда бәрі суық және жеке көрінбейтін, науқастарды конвейерде жүргендей емдейді, мұнда сіз шынымен қамқорлық пен жанашырлықты сезінесіз. Әрбір қадам, әрбір егжей-тегжей пациенттің мүдделерін ескере отырып ойластырылған түрде жоспарланған, қауіпсіздік пен жайлылық сезімін тудырады. Мұнда сіз жай ғана емделіп, жолға жіберілген жоқсыз; Сізге сенім мен жылулық атмосферасын құра отырып, әр кезеңде басшылық пен қолдау көрсетіледі. Бұл тәсіл сіздің емханада болуыңызды барынша жайлы және жайлы етеді.","pt":"O Hospital Lokman Hekim impressionou-me profundamente com o seu cuidado genuíno para com todos os doentes. Tudo aqui está organizado como deveria estar numa clínica ideal: o pessoal é atencioso, carinhoso, sempre pronto a ajudar e não apenas a realizar procedimentos formais.\n\nAo contrário de muitas clínicas caras, onde tudo parece frio e impessoal, onde os pacientes são tratados quase como num tapete rolante, aqui sente-se realmente participação e empatia. Cada passo, cada detalhe é cuidadosamente planeado com o paciente em mente, criando uma sensação de segurança e conforto.\n\nAqui, o doente não é apenas tratado e mandado embora, mas orientado e apoiado em todas as fases, criando uma atmosfera de confiança e cordialidade. Esta abordagem torna a sua estadia na clínica tão confortável e tranquilizadora quanto possível.","id":"Rumah Sakit Lokman Hekim membuat saya sangat terkesan dengan kepedulian yang tulus terhadap setiap pasien. Semua yang ada di sini diatur sebagaimana mestinya di klinik yang ideal: stafnya penuh perhatian, peduli, selalu siap membantu dan tidak hanya melakukan prosedur formal.\n\nTidak seperti banyak klinik mahal lainnya, di mana segala sesuatunya tampak dingin dan tidak personal, di mana pasien diperlakukan seperti di atas ban berjalan, di sini Anda benar-benar merasakan partisipasi dan empati. Setiap langkah, setiap detail direncanakan dengan cermat dengan memikirkan pasien, menciptakan perasaan aman dan nyaman.\n\nDi sini Anda tidak hanya dirawat dan dipulangkan, tetapi dipandu dan didukung di setiap tahap, menciptakan suasana kepercayaan dan kehangatan. Pendekatan ini membuat masa tinggal Anda di klinik senyaman dan senyaman mungkin.","uz":"Lo‘qmon Hekim kasalxonasi har bir bemorga chinakam g‘amxo‘rlik bilan menda chuqur taassurot qoldirdi. Bu erda hamma narsa ideal klinikada bo&#39;lishi kerak bo&#39;lgan tarzda tashkil etilgan: xodimlar diqqatli, g&#39;amxo&#39;r, har doim yordam berishga tayyor va faqat rasmiy tartib-qoidalardan tashqarida. Hamma narsa sovuq va shaxsiyatsiz bo&#39;lib ko&#39;rinadigan, bemorlarga xuddi konveyerda bo&#39;lgandek muomala qilinadigan ko&#39;plab qimmat klinikalardan farqli o&#39;laroq, bu erda siz haqiqatan ham g&#39;amxo&#39;rlik va hamdardlikni his qilasiz. Har bir qadam, har bir tafsilot bemorning manfaatlarini hisobga olgan holda o&#39;ylab rejalashtirilgan bo&#39;lib, xavfsizlik va qulaylik hissi yaratadi. Bu erda siz shunchaki davolanib, yo&#39;lingizga jo&#39;natilmaysiz; Sizga ishonch va iliqlik muhitini yaratib, har bir bosqichda yo&#39;l-yo&#39;riq va qo&#39;llab-quvvatlanasiz. Ushbu yondashuv klinikada qolishingizni imkon qadar qulay va tasalli beradi.","jp":"ロクマン・ヘキム病院は、すべての患者に対する真摯な対応に深い感銘を受けました。ここでは、すべてが理想的なクリニックにあるべきように組織されています。スタッフは気配りができ、思いやりがあり、常に手助けをする用意があり、形式的な処置を行うだけではありません。\n\n多くの高価なクリニックでは、患者をベルトコンベアーに乗せるように治療し、すべてが冷淡で人間味のない印象を与えるが、ここでは患者への参加と共感を感じることができる。すべてのステップ、すべてのディテールが患者のことを考え、安全で快適な感覚を生み出すように計画されている。\n\nここでは、ただ治療を受けて送り出されるのではなく、あらゆる段階で患者を導き、サポートし、信頼と温かみのある雰囲気を作り出します。このようなアプローチにより、当クリニックでの滞在が可能な限り快適で安心できるものとなるのです。","vn":"Bệnh viện Lokman Hekim đã để lại ấn tượng sâu sắc trong tôi với sự chăm sóc tận tình dành cho từng bệnh nhân. Mọi thứ ở đây đều được tổ chức đúng chuẩn mực của một phòng khám lý tưởng: đội ngũ nhân viên chu đáo, tận tình, luôn sẵn sàng hỗ trợ và vượt xa những quy trình thủ tục thông thường. Không giống như nhiều phòng khám đắt tiền khác, nơi mọi thứ dường như lạnh lùng và thiếu sự gần gũi, nơi bệnh nhân được đối xử như thể họ đang ở trên băng chuyền, ở đây bạn thực sự cảm thấy được quan tâm và đồng cảm. Từng bước, từng chi tiết đều được lên kế hoạch chu đáo, đặt lợi ích tốt nhất của bệnh nhân lên hàng đầu, tạo cảm giác an toàn và thoải mái. Tại đây, bạn không chỉ được điều trị và ra về; bạn được hướng dẫn và hỗ trợ ở mọi giai đoạn, tạo nên bầu không khí tin tưởng và ấm áp. Cách tiếp cận này giúp bạn có một kỳ nghỉ thoải mái và thư giãn nhất có thể tại phòng khám.","cn":"Lokman Hekim 医院对每位患者的真诚关怀给我留下了深刻印象。这里的一切都按照理想诊所的标准来安排：工作人员细心周到、关怀备至，随时准备提供帮助，而不仅仅是执行正规程序。\n\n与许多昂贵的诊所不同，这里的一切都显得冷漠而缺乏人情味，病人几乎就像在传送带上一样被对待，而在这里，你能真正感受到参与和同情。这里的每一个步骤、每一个细节都考虑到了病人的感受，给人一种安全和舒适的感觉。\n\n在这里，您得到的不仅仅是治疗和送走，而是每个阶段的指导和支持，营造出一种信任和温暖的氛围。这种方式让您在诊所的逗留尽可能舒适和安心。","it":"L'ospedale Lokman Hekim mi ha profondamente impressionato per la sua sincera attenzione verso ogni paziente. Qui tutto è organizzato come dovrebbe essere in una clinica ideale: il personale è attento, premuroso, sempre pronto ad aiutare e non si limita a svolgere procedure formali.\n\nA differenza di molte cliniche costose, dove tutto sembra freddo e impersonale, dove i pazienti vengono trattati quasi come su una catena di montaggio, qui si avverte realmente partecipazione ed empatia. Ogni passo, ogni dettaglio è attentamente pianificato tenendo conto degli interessi del paziente, creando una sensazione di sicurezza e comfort.\n\nQui non vi curano semplicemente per poi dimettervi, ma vi guidano e supportano in ogni fase, creando un'atmosfera di fiducia e calore. Questo approccio rende la permanenza in clinica il più confortevole e rassicurante possibile."},"likes":0,"dislikes":0,"images":[{"full_url":"review/68fca72b881ee_b.jpeg","preview_url":"review/68fca72b881ee_s.jpeg"},{"full_url":"review/68fca72be0566_b.jpeg","preview_url":"review/68fca72be0566_s.jpeg"},{"full_url":"review/68fca72c11480_b.jpeg","preview_url":"review/68fca72c11480_s.jpeg"},{"full_url":"review/68fca72c3d3f4_b.jpeg","preview_url":"review/68fca72c3d3f4_s.jpeg"},{"full_url":"review/68fca72c7b1e2_b.jpeg","preview_url":"review/68fca72c7b1e2_s.jpeg"}],"ratings":[{"name":"main","value":5,"answers":["Другое"],"client_comment":"I would like to express my deep gratitude to the entire team that supported me throughout my journey — from the very beginning until today.\n\nFirst of all, my sincere thanks go to Lyubov, the medical coordinator from Bookimed. She is a person with a truly big heart ❤️. From the very start and even now, she has never left me without attention — always by my side, asking about my condition, helping to solve any issues that appeared along the way. Her attentiveness, empathy, and care are exceptional. Thanks to her professionalism, patience, and kindness, I went through the whole process calmly and confidently. She helped me choose both the clinic and the doctor — and I am endlessly grateful to her for that. 🙏\n\nA special and huge thank you to Dr. Mehmet Emin Şimşek. An outstanding surgeon and a true professional. He performed both my main operation and an additional corrective procedure on my big toe, where I had some difficulties. Everything went perfectly. I am so glad that I chose exactly this doctor — from the very first day, I could feel his precision, confidence, and attention to every detail. He is still in contact with me, monitoring my recovery, and I am sure he will guide me until I am completely healed. 🌿\n\nI also want to thank Aytolkun, the interpreter, for her incredible kindness and care. She was always there for me, helping with medications, organizational questions, and simply offering moral support. Thanks to her, I felt confident and comfortable, just like at home.\n\nThe Lokman Hekim Hospital in Ankara is mostly focused on local patients, which makes it especially warm and sincere — not like overly commercial clinics aimed only at foreigners. The quality of service is excellent: the rooms are clean and cozy, the food is very good, and the nurses and assistants are caring and attentive.\n\n💖 I am deeply grateful to everyone who took part in my treatment and recovery. It was a very important step in my life, and thanks to this wonderful team, everything went smoothly, calmly, and with genuine care"},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Другое"],"client_comment":"Dr. Mehmet Emin Şimşek is a true professional in his field. His high level of skill, precision, and attention to every detail are simply remarkable. He not only performed my surgeries flawlessly but also showed genuine care at every stage of my recovery.\n\nI felt complete trust in him from the very beginning, as he always thoroughly explained every step, offered the best solutions, and remained in contact even after the surgery. Thanks to his attention and professionalism, I am confident that my recovery is going smoothly and safely.\n\nI am deeply grateful to Dr. Şimşek for his patience, support, and human approach — a combination of the highest professionalism and genuine warmth that makes him an outstanding specialist. I am very glad that I chose him."},{"name":"personal","value":5,"answers":["Другое"],"client_comment":"I want to express my deep gratitude to Aytolkun, the interpreter, for her attentiveness, kindness, and constant support throughout my stay at the clinic. She helped solve every issue, organized everything so that I felt calm and confident, and made the whole process as comfortable as possible.\n\nSpecial thanks to the doctor's assistant, his right hand, for his utmost professionalism and care. He was always attentive and meticulous, carefully performing dressings, monitoring my condition, and ensuring my comfort, creating a complete sense of safety.\n\nI would also like to thank the nurses at the clinic for their attentiveness and assistance. They accompanied me during all procedures, helped with organizational and everyday matters, making the recovery process as convenient and comfortable as possible."},{"name":"comfort","value":5,"answers":["Другое"],"client_comment":"Lokman Hekim Hospital is located in the capital of Turkey, Ankara. The clinic mainly serves local patients, but it also receives a significant number of international guests, and I saw many foreign patients during my stay.\n\nThe clinic building itself looks respectable and well-maintained. The rooms are spacious, clean, and very comfortable, with modern equipment. The food at the clinic is of the highest quality — varied, fresh, and tasty. All of this creates a sense of comfort and care, making the stay as pleasant and safe as possible."},{"name":"coordination","value":5,"answers":["Другое"],"client_comment":"The support service at Lokman Hekim Hospital is simply amazing! From the very beginning and throughout my stay, professionals were always in touch, responding instantly to any questions and helping with all organizational matters. I especially want to highlight Lyubov, the Bookimed coordinator — her attention, care, and patience made the entire process incredibly comfortable and stress-free. Every interaction with the staff was marked by attention to detail, kindness, and genuine care, creating a feeling of complete safety and support at every step. Here, you truly feel like a valued person, not just a patient."},{"name":"translation","value":5,"answers":["Другое"],"client_comment":"Special thanks to Aytolkun, the interpreter. She translated everything accurately and word for word, ensuring there were no problems understanding the doctors. She was always quick to help, translated documents from Turkish to English, and assisted with other organizational matters. She is an amazing and very attentive person, making my stay at the clinic as comfortable as possible."},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Другое"],"client_comment":"My experience with Lyubov, the Bookimed medical coordinator, has been absolutely incredible! She is not just a coordinator — she is a true professional who can handle any issue, from minor details to serious problems. Even remotely, she helps with the same tasks as a doctor: giving advice on dressings, guiding on the best approach, and supporting you at every stage of treatment.\n\nLyubov is amazing, incredibly competent, and super-efficient, always responding instantly and resolving any issues. You can reach out to her with absolutely any question, and she will always find a solution. Thanks to her attention, professionalism, and genuine care, the entire process was incredibly comfortable and safe. She is someone you can fully trust!"}],"clinic":{"id":1764,"name":"Lokman Hekim University Ankara Hospital","alias":"lokman-hekim-university-ankara-hospital","geo":{"latitude":39.956783369152795,"longitude":32.5837874859992,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":386,"name":"Ankara","name_forms":{"base_form":"Ankara"},"alias":"ankara","country_iso_code":"TR"},"address":"Andicen Dist. Polatlı 2 Ave. Idil St. No:44 Sincan Ankara/Turkey"},"rating":{"rating":4.8,"google":4.1,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":5,"manager":5,"translation":4.9,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:26:07.349+00:00","updated_at":"2022-05-27T16:26:07.349+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:54:43.055+00:00","updated_at":"2023-09-26T15:54:43.055+00:00"}]},"order":{"illness_kind":{"id":3,"name":"Orthopedics","alias":"orthopedics-and-traumatology","name_forms":{"base_form":"Orthopedics","form_4":"orthopedist","form_6":"orthopedists","form_11":"orthopedists"}},"illness":null,"operation":{"id":747,"name":"Hallux valgus surgery","alias":"hallux-valgus-surgery","illness_kind_ids":[3],"name_forms":{"base_form":"Hallux valgus surgery"},"use_for_listing":true},"operation_ids":[747],"diagnostic":null,"manager":{"id":740488,"name":"Liubov Sydorova"},"flow":"Only sale"},"user":{"id":257713,"name":"Mariia  Chumakova ","country_code":"GE","country_name":"Georgia"},"created_at":"2025-10-24T09:12:37.413+00:00","summary":{"clinic":"Everything here is organized the way it should be in an ideal clinic: the staff is attentive, considerate, always ready to help, and does not just go through formal procedures.","experience":"Every step, every detail is thoughtfully planned with the patient in mind, creating a sense of safety and comfort. This approach makes the stay in the clinic as comfortable and reassuring as possible.","positive":"Lokman Hekim Hospital left a profound impression on me with its genuine care for every patient."},"comment_about_bookimed":"My experience with Bookimed was absolutely amazing. My sister even went with me to have blepharoplasty, and she immediately wanted to have her surgery at the same clinic where I had mine, because the plastic surgeon there was incredibly professional and outstanding. I can confidently recommend Bookimed to all my relatives, and I would gladly go again to this clinic and only to these doctors, because every specialist in the clinic is exceptional and excellent.\n\nBookimed is truly an amazing platform. I am grateful that it exists because it is very important for people who cannot find the best doctors in their own countries. The platform helps to find the best options for each patient individually, offering different choices so that everyone can select what is optimal for them.","flags":[{"name":"is_approved","value":true,"created_at":"2025-10-24T09:12:36.302+00:00","updated_at":"2025-10-27T09:18:35.850+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2025-10-24T09:12:36.302+00:00","updated_at":"2025-10-25T10:15:09.261+00:00"},{"name":"is_anonymously","value":false,"created_at":"2025-10-25T10:10:32.408+00:00","updated_at":"2025-10-25T10:10:32.408+00:00"},{"name":"would_recommend","value":true,"created_at":"2025-10-25T10:15:13.721+00:00","updated_at":"2025-10-25T10:15:25.512+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2025-10-27T09:18:35.597+00:00","updated_at":"2025-10-27T09:18:35.597+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2025-10-28T02:30:02.371+00:00","updated_at":"2025-10-28T02:30:02.371+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:22:07.148+00:00","updated_at":"2026-03-23T07:20:12.172+00:00"}],"partner_response":null,"client_response":{"what_like_text":"In short, my experience was simply amazing. I highly recommend Lokman Hekim among other Turkish clinics, in Istanbul and other cities, because everything here is truly top-notch. I have already shared more detailed impressions in other reviews, but in short — everything was perfect.","what_not_like_text":"Everything was perfect","preview_to_review_text":"Lokman Hekim Hospital left a profound impression on me with its genuine care for every patient. Everything here is organized the way it should be in an ideal clinic: the staff is attentive, considerate, always ready to help, and does not just go through formal procedures.\n\nUnlike many expensive clinics, where everything feels cold and impersonal, where patients are treated almost like on a conveyor belt, here you truly feel involvement and empathy. Every step, every detail is thoughtfully planned with the patient in mind, creating a sense of safety and comfort.\n\nHere, they don’t just treat and send you away — they guide and support you at every stage, creating an atmosphere of trust and warmth. This approach makes the stay in the clinic as comfortable and reassuring as possible."},"doctor":{"id":4325,"name":"Mehmet Emin Simsek","alias":"mehmet-emin-simsek"},"comment_for_bookimed":"My experience with Bookimed was absolutely amazing. My sister even went with me to have blepharoplasty, and she immediately wanted to have her surgery at the same clinic where I had mine, because the plastic surgeon there was incredibly professional and outstanding. I can confidently recommend Bookimed to all my relatives, and I would gladly go again to this clinic and only to these doctors, because every specialist in the clinic is exceptional and excellent.\n\nBookimed is truly an amazing platform. I am grateful that it exists because it is very important for people who cannot find the best doctors in their own countries. The platform helps to find the best options for each patient individually, offering different choices so that everyone can select what is optimal for them."},{"id":16833,"base_locale":"en","text":{"ru":"Отличная медицинская команда! 🤍\nПереводчики не знали медицинской терминологии, а персонал совсем не знал английского, но мы справились с помощью переводческих приложений.\nМеня пришлось повторно оперировать, так как дистрактор, установленный между моими позвонками, соскользнул (нужно было вставить дистрактор большего размера).\nТеперь я хорошо себя чувствую и выздоравливаю, и все благодаря этим замечательным людям, которые помогли!\nРекомендую на 100%","en":"Great medical team! 🤍\nThe Translator's did not know medical terminology, and staff didn't know at all English, but we've managed with translation applications. \nThey had to reopen me as a distancer put between my vetebras slipped (needed a bigger size to be put in there) \nNow im recovery nice and well and all thanks to these wonderful people's that helped!\nTotally recommend 100%","ar":"فريق طبي رائع! 🤍\nلم يكن المترجمون يعرفون المصطلحات الطبية، ولم يكن الموظفون يعرفون اللغة الإنجليزية على الإطلاق، ولكننا تدبرنا أمرنا باستخدام تطبيقات الترجمة.\nلقد اضطروا إلى إعادة فتح جراحي حيث انزلق الفاصل الذي تم وضعه بين وريدي (احتجت إلى حجم أكبر لوضعه هناك)\nالآن أنا أتعافى بشكل جيد وبصحة جيدة وكل الشكر لهؤلاء الأشخاص الرائعين الذين ساعدوني!\nأوصي به تمامًا 100%","ua":"Чудова команда лікарів! 🤍\nПерекладач не знав медичної термінології, а персонал взагалі не знав англійської, але ми впоралися з додатками для перекладу.\nЇм довелося зробити мені повторну операцію, так як дистанційна пластина між моїми ветебрами зісковзнула (потрібен був більший розмір, щоб помістити її туди)\nЗараз я одужую добре, і все завдяки цим чудовим людям, які мені допомогли!\nПовністю рекомендую на 100%","pl":"Świetny zespół medyczny! 🤍\nTłumacze nie znali terminologii medycznej, a personel w ogóle nie znał angielskiego, ale poradziliśmy sobie z aplikacjami tłumaczeniowymi.\nMusieli mnie ponownie otworzyć, ponieważ dystanser umieszczony między moimi kośćmi poślizgnął się (trzeba było umieścić tam większy rozmiar)\nTeraz wracam do zdrowia, a wszystko dzięki tym wspaniałym ludziom, którzy mi pomogli!\nCałkowicie polecam w 100%","de":"Tolles medizinisches Team! 🤍\nDie Übersetzer kannten die medizinische Terminologie nicht, und das Personal konnte überhaupt kein Englisch, aber wir haben es mit Übersetzungsanwendungen geschafft.\nSie mussten mich wieder aufmachen, da ein Distanzstück zwischen meinen Vetebras verrutscht war (es musste eine größere Größe eingesetzt werden).\nJetzt bin ich wieder gut genesen und das alles dank dieser wunderbaren Menschen, die mir geholfen haben!\nTotal empfehlen 100%","es":"¡Gran equipo médico! 🤍\nLos traductores no sabían terminología médica, y el personal no sabía nada de inglés, pero nos las hemos arreglado con aplicaciones de traducción.\nTuvieron que reabrirme porque se me resbaló un distanciador que me pusieron entre las vértebras (había que poner uno más grande).\nAhora me estoy recuperando bien y todo gracias a estas maravillosas personas que me ayudaron.\nTotalmente recomendable 100%.","fr":"Excellente équipe médicale ! 🤍\nLes traducteurs ne connaissaient pas la terminologie médicale, et le personnel ne connaissait pas du tout l'anglais, mais nous nous sommes débrouillés avec des applications de traduction.\nIls ont dû me rouvrir car un distancier placé entre mes vetebras a glissé (il fallait en mettre un plus gros).\nMaintenant, je me rétablis bien et tout cela grâce à ces personnes merveilleuses qui m'ont aidé !\nA recommander à 100%.","kz":"Керемет медициналық ұжым! 🤍 Аудармашы медициналық терминологияны білмеді, ал персонал ағылшын тілін мүлде білмейді, бірақ біз аударма қосымшаларымен жұмыс жасадық. Менің ветебраларымның арасына қойылған дистанциялық құрал сырғып кеткендіктен, олар мені қайта ашуға мәжбүр болды (оған үлкенірек өлшемді қою керек) Қазір мен жақсы және жақсы сауығып жатырмын және барлығы көмектескен осы тамаша адамдардың арқасында! Толығымен 100% ұсынамыз","pt":"Excelente equipa médica! 🤍\nOs tradutores não conheciam a terminologia médica, e os funcionários não sabiam nada de inglês, mas conseguimos com aplicações de tradução.\nTiveram que me reabrir porque um distanciador colocado entre as minhas vetebras escorregou (precisava de um tamanho maior para ser colocado lá)\nAgora estou a recuperar bem e tudo graças a estas pessoas maravilhosas que me ajudaram!\nRecomendo totalmente a 100%","id":"Tim medis yang hebat! 🤍\nPenerjemah tidak mengetahui terminologi medis, dan staf sama sekali tidak mengerti bahasa Inggris, tetapi kami berhasil dengan aplikasi terjemahan.\nMereka harus membedah saya kembali karena pembatas yang dipasang di antara vetebra saya terlepas (perlu ukuran yang lebih besar untuk dipasang di sana)\nSekarang saya sudah sembuh dengan baik dan sehat dan semua berkat orang-orang yang luar biasa ini yang telah membantu!\nSangat merekomendasikan 100%!","uz":"Ajoyib tibbiy jamoa! 🤍 Tarjimon tibbiy terminologiyani bilmagan, xodimlar esa ingliz tilini umuman bilishmagan, lekin biz tarjima dasturlari bilan uddaladik. Vetebralarim orasiga qo&#39;yilgan masofadan o&#39;tkazgich sirg&#39;alib ketgani uchun ular meni qayta ochishga majbur bo&#39;lishdi (u yerga qo&#39;yish uchun kattaroq o&#39;lcham kerak edi) Endi men sog&#39;ayib ketyapman va buning uchun yordam bergan bu ajoyib odamlarga rahmat! 100% tavsiya qilaman","jp":"素晴らしい医療チーム🤍\n翻訳者は医療用語を知らなかったし、スタッフも英語を全く知らなかったけど、翻訳アプリでなんとかなった。\n椎骨の間に入れたディスタンサーが滑ってしまい、再手術を余儀なくされた（大きなサイズのものを入れる必要があった）。\n今、私は元気に回復しています。すべて、助けてくれた素晴らしい人たちのおかげです！\n100％お勧めします","vn":"Đội ngũ y tế tuyệt vời! 🤍 Người phiên dịch không biết thuật ngữ y khoa, và nhân viên thì hoàn toàn không biết tiếng Anh, nhưng chúng tôi đã xoay sở được nhờ ứng dụng dịch thuật. Họ phải mở lại cho tôi vì một miếng đệm giãn cách giữa hai chân tôi bị trượt (cần phải đặt một miếng đệm lớn hơn vào đó). Giờ tôi đã hồi phục tốt và tất cả là nhờ những người tuyệt vời này đã giúp đỡ! Hoàn toàn giới thiệu 100%","cn":"优秀的医疗团队！🤍\n翻译人员不懂医学术语，工作人员也完全不懂英语，但我们还是通过翻译应用程序解决了问题。\n他们不得不为我重新开刀，因为放在我的腕骨之间的隔板滑脱了（需要放一个更大的隔板）。\n现在我恢复得很好，这一切都要感谢这些帮助过我的好心人！\n100%推荐","it":"Ottimo team medico! 🤍 Il traduttore non conosceva la terminologia medica e il personale non sapeva per niente l'inglese, ma ce l'abbiamo fatta con le applicazioni di traduzione. Hanno dovuto riaprire l'incisione poiché un distanziatore messo tra le mie vertebre è scivolato (occorreva inserirne uno di dimensioni maggiori). Ora mi sto riprendendo bene e tutto grazie a queste meravigliose persone che mi hanno aiutato! Consiglio vivamente al 100%."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Medical staff"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Expertise"],"client_comment":""},{"name":"personal","value":5,"answers":["Attention to my needs"],"client_comment":""},{"name":"comfort","value":5,"answers":["Hospital room"],"client_comment":""},{"name":"coordination","value":5,"answers":["Speed of medical service arrangement"],"client_comment":""},{"name":"translation","value":4,"answers":["Translation level"],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Understanding my needs"],"client_comment":""}],"clinic":{"id":1764,"name":"Lokman Hekim University Ankara Hospital","alias":"lokman-hekim-university-ankara-hospital","geo":{"latitude":39.956783369152795,"longitude":32.5837874859992,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":386,"name":"Ankara","name_forms":{"base_form":"Ankara"},"alias":"ankara","country_iso_code":"TR"},"address":"Andicen Dist. Polatlı 2 Ave. Idil St. No:44 Sincan Ankara/Turkey"},"rating":{"rating":4.8,"google":4.1,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":5,"manager":5,"translation":4.9,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:26:07.349+00:00","updated_at":"2022-05-27T16:26:07.349+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:54:43.055+00:00","updated_at":"2023-09-26T15:54:43.055+00:00"}]},"order":{"illness_kind":{"id":2,"name":"Neurosurgery","alias":"neurosurgery","name_forms":{"base_form":"Neurosurgery","form_4":"neurosurgeon","form_6":"neurosurgeons","form_11":"neurosurgeons"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":42,"name":"Consultation with a neurosurgeon","alias":"consultation-neurosurgeon","illness_kind_ids":[2,10,63],"name_forms":{"base_form":"Consultation with a neurosurgeon"}},"manager":{"id":467279,"name":"Hanna Karvatska"},"flow":"Presale sale"},"user":{"id":482818,"name":"Sfica Monica","country_code":"RO","country_name":"Romania"},"created_at":"2024-09-21T12:09:33.917+00:00","summary":{"results":"Now im recovery nice and well","experience":"Great medical team! 🤍 Totally recommend 100%","positive":"Totally recommend 100%"},"comment_about_bookimed":"Extremely great collaboration and support! Thank you for having the patience with me, and give me all the support.🤍","flags":[{"name":"is_approved","value":true,"created_at":"2024-09-21T12:09:32.511+00:00","updated_at":"2024-09-24T06:40:48.995+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2024-09-21T12:09:32.511+00:00","updated_at":"2024-09-23T10:35:41.028+00:00"},{"name":"is_anonymously","value":false,"created_at":"2024-09-21T16:08:47.170+00:00","updated_at":"2024-09-23T10:35:14.933+00:00"},{"name":"would_recommend","value":true,"created_at":"2024-09-23T10:35:45.894+00:00","updated_at":"2024-09-23T10:35:54.996+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2024-09-24T06:40:48.626+00:00","updated_at":"2024-09-24T06:40:48.626+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2025-06-11T14:11:25.738+00:00","updated_at":"2025-06-11T14:11:25.738+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:22:07.165+00:00","updated_at":"2026-03-23T07:20:12.197+00:00"}],"partner_response":null,"client_response":{"what_like_text":"I liked when i complained about pain, they did an X-ray and found that there was a problem.","what_not_like_text":"I woke up from the surgery screaming of pain, and they keep me like that for almost 2 hours (some protocols), for me it was unhuman to go through that excruciating paint and nobody give me a damn pill.","preview_to_review_text":"Great medical team! 🤍\nThe Translator's did not know medical terminology, and staff didn't know at all English, but we've managed with translation applications. \nThey had to reopen me as a distancer put between my vetebras slipped (needed a bigger size to be put in there) \nNow im recovery nice and well and all thanks to these wonderful people's that helped!\nTotally recommend 100%"},"doctor":null,"comment_for_bookimed":"Extremely great collaboration and support! Thank you for having the patience with me, and give me all the support.🤍"},{"id":27004,"base_locale":"en","text":{"en":""},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":4,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":4,"answers":[],"client_comment":""},{"name":"comfort","value":4,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":9,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":1764,"name":"Lokman Hekim University Ankara Hospital","alias":"lokman-hekim-university-ankara-hospital","geo":{"latitude":39.956783369152795,"longitude":32.5837874859992,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":386,"name":"Ankara","name_forms":{"base_form":"Ankara"},"alias":"ankara","country_iso_code":"TR"},"address":"Andicen Dist. 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Доктор, похоже, не очень много знает о наследственной альфа-триптаземии, но, справедливости ради, очень трудно найти доктора, который владеет этой информацией. В любом случае, он готов сделать анализ костного мозга, который даст нам некоторые ответы.","en":"It was very good. Dr. just didn't seem to know much about hereditary alpha tryptasemia but in fairness, it is very hard to find a Dr. who knows this information. Anyway, he is willing to do the bone marrow analysis which will give us some answers.","ar":"كانت جيدة جداً. لم يبدو أن الدكتور لا يعرف الكثير عن التريبتاسيميا الوراثية ألفا الوراثية ولكن للإنصاف، من الصعب جدًا العثور على طبيب يعرف هذه المعلومات. على أي حال، هو على استعداد لإجراء تحليل نخاع العظم الذي سيعطينا بعض الإجابات.","ua":"Це було дуже добре. Лікар, здається, не дуже багато знав про спадкову альфа-триптаземію, але, чесно кажучи, дуже важко знайти лікаря, який володіє цією інформацією. Так чи інакше, він готовий зробити аналіз кісткового мозку, який дасть нам деякі відповіді.","pl":"Było bardzo dobrze. Doktor nie wydawał się wiedzieć zbyt wiele o dziedzicznej tryptasemii alfa, ale uczciwie mówiąc, bardzo trudno jest znaleźć doktora, który zna te informacje. W każdym razie jest on skłonny przeprowadzić analizę szpiku kostnego, która da nam kilka odpowiedzi.","de":"Es war sehr gut. Der Arzt schien nur nicht viel über erbliche Alpha-Tryptasämie zu wissen, aber fairerweise muss man sagen, dass es sehr schwer ist, einen Arzt zu finden, der diese Informationen kennt. Jedenfalls ist er bereit, eine Knochenmarkanalyse durchzuführen, die uns einige Antworten geben wird.","es":"Fue muy bueno. El Dr. no parecía saber mucho sobre la alfa-triptasemia hereditaria pero, para ser justos, es muy difícil encontrar un Dr. que conozca esta información. De todos modos, está dispuesto a hacer el análisis de médula ósea que nos dará algunas respuestas.","fr":"C'était très bien. Le docteur ne semblait pas très bien connaître l'alpha tryptasémie héréditaire mais, en toute honnêteté, il est très difficile de trouver un docteur qui connaisse ces informations. Quoi qu'il en soit, il est prêt à effectuer l'analyse de la moelle osseuse, ce qui nous donnera des réponses.","kz":"Бұл өте жақсы болды. Доктор тұқым қуалайтын альфа-триптаземия туралы көп білмейтін сияқты, бірақ әділдік үшін бұл ақпаратты білетін докторды табу өте қиын. Қалай болғанда да, ол сүйек кемігін талдауға дайын, ол бізге жауап береді.","pt":"Foi muito bom. O Dr. não parecia saber muito sobre a triptasemia alfa hereditária mas, para ser justo, é muito difícil encontrar um Dr. que saiba esta informação. De qualquer forma, ele está disposto a fazer a análise da medula óssea, o que nos dará algumas respostas.","id":"Itu sangat bagus. Dr. sepertinya tidak tahu banyak tentang alfa tryptasemia herediter, tetapi sejujurnya, sangat sulit untuk menemukan Dr. yang mengetahui informasi ini. Bagaimanapun, dia bersedia melakukan analisis sumsum tulang yang akan memberi kami beberapa jawaban.","uz":"Bu juda yaxshi edi. Doktor irsiy alfa-triptasemiya haqida ko&#39;p narsa bilmas edi, lekin adolat uchun, bu ma&#39;lumotni biladigan doktorni topish juda qiyin. Qanday bo&#39;lmasin, u suyak iligi tahlilini o&#39;tkazishga tayyor, bu bizga ba&#39;zi javoblarni beradi.","jp":"とてもよかった。ただ、先生は遺伝性αトリプタミン血症についてあまり知らないようでしたが、公平を期すために、この情報を知っている先生を見つけるのはとても難しいのです。いずれにせよ、先生は骨髄検査をしてくださるとのことで、それによって何らかの答えが得られるだろう。","vn":"Rất tốt. Bác sĩ dường như không biết nhiều về bệnh alpha tryptase di truyền, nhưng công bằng mà nói, rất khó tìm được một bác sĩ nào biết thông tin này. Dù sao thì, ông ấy cũng sẵn lòng làm xét nghiệm tủy xương, và kết quả sẽ cho chúng tôi một số câu trả lời.","cn":"结果非常好。只是医生似乎不太了解遗传性阿尔法色氨酸血症，但平心而论，很难找到了解这方面信息的医生。总之，他愿意做骨髓分析，这会给我们一些答案。","it":"È stato molto buono. Il dottore sembrava solo non sapere molto sulla triptasemia alfa ereditaria, ma va detto che è molto difficile trovare un dottore che conosca queste informazioni. Comunque, è disposto a eseguire l'analisi del midollo osseo, che ci darà alcune risposte."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":4,"answers":["Doctor's expertise"],"client_comment":""},{"name":"consultation_arrangement","value":5,"answers":[],"client_comment":""},{"name":"consultation_duration","value":5,"answers":[],"client_comment":""},{"name":"consultation_value","value":4,"answers":[],"client_comment":""},{"name":"consultation_connection","value":4,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"nps","value":9,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Understanding my needs"],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""}],"clinic":{"id":1764,"name":"Lokman Hekim University Ankara Hospital","alias":"lokman-hekim-university-ankara-hospital","geo":{"latitude":39.956783369152795,"longitude":32.5837874859992,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":386,"name":"Ankara","name_forms":{"base_form":"Ankara"},"alias":"ankara","country_iso_code":"TR"},"address":"Andicen Dist. 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Ruber Internacional is a JCI-accredited private hospital in Madrid, Spain. Ranked among Spain's top 6 hospitals by Forbes. Specializes in neurosurgery, orthopedics, and cardiology.</p> <ul> <li>Performed 6,000+ surgeries and 93,000+ consultations in 2022 alone.</li> <li>Equipped with Gamma Knife ICON, CyberKnife, Da Vinci Xi, and 3-Tesla MRI.</li> <li>Treats both adults and children, with 108 private rooms and 15 luxury suites.</li> <li>ISO 9001, ISO 14001, and ISO 50001 certified for quality and environmental management.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"","good_fit_for":"","why_its_ranked":""},"advertising_invoice_id":null,"reviews":[{"id":26745,"base_locale":"en","text":{"ru":"Момент, который особенно запомнился, это когда я сидел с моим врачом, и он разбирал мои МРТ-сканы, объясняя каждую деталь с ясностью, которую я очень ценил. Этот подход был характерен для всего моего взаимодействия с клиникой. Финансовый аспект также был представлен прозрачно; не было дополнительных расходов сверх начальной сметы, что было важной частью моего процесса принятия решений. Я все еще нахожусь на раннем этапе восстановления. Мой основной совет тем, кто рассматривает этот путь и эту клинику, прост. Доверьтесь врачам в Ruber.","en":"The moment that stands out most was sitting with my doctor as he went through my MRI scans, explaining every detail with a clarity I appreciated. This approach was representative of my entire interaction with the clinic. The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process. I am still in early recovery. My main piece of advice for anyone considering this path and this clinic is straightforward. Trust the doctors at Ruber.","ar":"أبرز لحظة كانت عندما كنت أجلس مع طبيبي أثناء استعراضه لتصاوير الرنين المغناطيسي الخاصة بي، موضحًا كل تفصيل بوضوح قدّرته كثيرًا. كان هذا النهج يعكس كل تعاملي مع العيادة. كما تم التعامل مع الجانب المالي بشفافية؛ لم تكن هناك أي نفقات إضافية تفوق السعر المبدئي، وكان ذلك جزءًا هامًا من عملية اتخاذ قراري. أنا لا أزال في مرحلة التعافي المبكر. نصيحتي الرئيسية لأي شخص يفكر في هذا المسار وهذه العيادة بسيطة. ثق في الأطباء في روبر.","ua":"Момент, який запам'ятався найбільше, був тоді, коли я сидів з моїм лікарем, і він розглядав мої МРТ-знімки, пояснюючи кожну деталь з ясністю, яку я дуже оцінив. Такий підхід характерний для всієї моєї взаємодії з клінікою. Фінансовий аспект також був прозорим; не було жодних додаткових витрат понад початкову оцінку, що було важливою частиною мого процесу прийняття рішення. Я ще на початковій стадії відновлення. Моя головна порада для тих, хто розглядає цей шлях і цю клініку, проста. Довіртеся лікарям у Ruber.","pl":"Momentem, który najbardziej zapadł mi w pamięć, było siedzenie z moim lekarzem, gdy przeglądał moje skany MRI, wyjaśniając każdy szczegół z klarownością, którą doceniłem. To podejście było reprezentatywne dla całej mojej interakcji z kliniką. Aspekt finansowy również był obsłużony w sposób przejrzysty; nie było dodatkowych kosztów poza pierwotną wyceną, co było ważną częścią mojego procesu podejmowania decyzji. Nadal jestem na wczesnym etapie rekonwalescencji. Moja główna rada dla każdego, kto rozważa tę drogę i tę klinikę, jest prosta. Zaufaj lekarzom w Ruber.","de":"Der Moment, der mir besonders im Gedächtnis geblieben ist, war das Gespräch mit meinem Arzt, als er meine MRT-Scans mit einer Klarheit erklärte, die ich sehr geschätzt habe. Diese Herangehensweise war repräsentativ für meine gesamte Interaktion mit der Klinik. Auch der finanzielle Aspekt wurde transparent gehandhabt; es gab keine zusätzlichen Kosten über das ursprüngliche Angebot hinaus, was ein wichtiger Teil meines Entscheidungsprozesses war. Ich befinde mich noch in der frühen Genesungsphase. Mein Hauptanliegen für alle, die diesen Weg und diese Klinik in Betracht ziehen, ist ganz einfach: Vertrauen Sie den Ärzten bei Ruber.","es":"El momento que más se destacó fue cuando me senté con mi médico mientras revisaba mis escaneos de resonancia magnética, explicando cada detalle con una claridad que aprecié. Este enfoque fue representativo de toda mi interacción con la clínica. El aspecto financiero también se manejó de manera transparente; no hubo gastos adicionales además del presupuesto inicial, lo cual fue una parte importante de mi proceso de toma de decisiones. Todavía estoy en las primeras etapas de recuperación. Mi principal consejo para cualquiera que esté considerando este camino y esta clínica es sencillo. Confíe en los médicos de Ruber.","fr":"Le moment qui ressort le plus est celui où j'étais assis avec mon médecin pendant qu'il examinait mes clichés d'IRM, expliquant chaque détail avec une clarté que j'ai appréciée. Cette approche était représentative de toute mon interaction avec la clinique. L'aspect financier a également été traité de manière transparente ; il n'y avait pas de frais supplémentaires par rapport au devis initial, ce qui a été un élément important dans mon processus de décision. Je suis encore en phase de rétablissement précoce. Mon principal conseil pour toute personne envisageant cette voie et cette clinique est simple. Faites confiance aux médecins de Ruber.","kz":"Ең есте қалған сәт – менің дәрігеріммен бірге отырып, оның МРТ суреттерін қарап, әрбір детальді айқындықпен түсіндіріп берген кезі. Бұл тәсіл менің клиникамен барлық байланысымның мәнін білдіргендей болды. Қаржылық жағы да ашық түрде өткізілді; бастапқы бағаға қосымша шығындар болмады, бұл менің шешім қабылдау процесімде маңызды болды. Мен әлі еркін қалпына келтіру кезеңіндемін. Осы жолды және осы клиниканы таңдайтын адамдарға негізгі кеңесім қарапайым. «Рубер» дәрігерлеріне сеніңіз.","pt":"O momento que mais se destacou foi sentar-me com o meu médico enquanto ele analisava minhas ressonâncias magnéticas, explicando cada detalhe com uma clareza que eu apreciei. Esta abordagem foi representativa de toda a minha interação com a clínica. O aspecto financeiro também foi tratado de forma transparente; não houve despesas adicionais além da cotação inicial, o que foi uma parte importante do meu processo de tomada de decisão. Ainda estou no início da recuperação. Meu principal conselho para quem está considerando este caminho e esta clínica é direto. Confie nos médicos do Ruber.","id":"Momen yang paling berkesan adalah duduk bersama dokter saya saat ia menjelaskan hasil pemindaian MRI saya, menjelaskan setiap detail dengan kejelasan yang saya hargai. Pendekatan ini mencerminkan seluruh interaksi saya dengan klinik. Aspek keuangan juga ditangani dengan transparan; tidak ada biaya tambahan di luar perkiraan awal, yang merupakan bagian penting dari proses pengambilan keputusan saya. Saya masih dalam tahap pemulihan awal. Saran utama saya untuk siapa pun yang mempertimbangkan jalur ini dan klinik ini cukup sederhana. Percayalah pada dokter di Ruber.","uz":"Ҳамеша ёдимда қолган дақиқалардан бири шифокоримнинг ёнимда ўтириб, ҳайдамасан МРТ тасвирларимни таҳлил қилиб, ҳар бир детални аниқлик билан тушунтирган дақиқаси эди. Бу ёндашув мени клиника билан бўлган бутун муносабатларимнинг намунаси бўлди. Молиявий жиҳатлари ҳам қизартирилган ҳолда ечилди; бошланғич таклифдан ташқари қўшимча харжатлар бўлмади, бу эса қарор қабул қилиш жараёнида мен учун муҳим бўлди. Ҳали ҳам эрта тикланиш давридаман. Бу йўлни ва ушбу клиникани танлажаклар учун асосий маслаҳатим оддий. Рубер шифокорларига ишонинг.","jp":"私が最も印象に残っている瞬間は、私のMRIスキャンを見ながら、詳細を明確に説明してくれた医師と一緒に座っていた時です。このアプローチは、クリニック全体との関わり方を象徴していました。財政的な側面も透明性を持って対処され、初期見積もり以上の追加費用はなく、これは私の意思決定プロセスにおいて重要な要素でした。私はまだ回復の初期段階にいます。私がこの道とこのクリニックを考えている人への主なアドバイスは簡潔です。ルーベルの医師を信頼してください。","vn":"Khoảnh khắc nổi bật nhất là lúc tôi ngồi cùng bác sĩ của mình khi ông xem qua các bản chụp MRI của tôi, giải thích từng chi tiết với sự rõ ràng mà tôi rất trân trọng. Cách tiếp cận này là đại diện cho toàn bộ trải nghiệm của tôi với phòng khám. Khía cạnh tài chính cũng được xử lý minh bạch; không có chi phí phát sinh thêm ngoài việc báo giá ban đầu, điều này là một phần quan trọng trong quá trình ra quyết định của tôi. Tôi vẫn đang trong giai đoạn hồi phục sớm. Lời khuyên chính của tôi cho bất kỳ ai đang cân nhắc con đường này và phòng khám này rất đơn giản. Hãy tin tưởng vào các bác sĩ tại Ruber.","cn":"让我印象最深刻的时刻是与我的医生一起坐下，他详细解释了我的MRI扫描结果，清晰度让我颇为赞赏。这种方法反映了我在整个诊所的互动体验。财务方面也处理得很透明；除了最初的报价，没有额外费用，这在我的决策过程中是一个重要部分。我仍处于早期康复阶段。对于考虑这条路和这家诊所的任何人，我的主要建议很简单。信任Ruber的医生。","it":"Il momento che spicca di più è stato quando sono stato seduto con il mio medico mentre esaminava le mie scansioni MRI, spiegando ogni dettaglio con una chiarezza che ho apprezzato. Questo approccio era rappresentativo di tutta la mia interazione con la clinica. Anche l'aspetto finanziario è stato gestito in modo trasparente; non ci sono state spese aggiuntive oltre al preventivo iniziale, il che è stato un elemento importante del mio processo decisionale. Sono ancora nella fase iniziale del recupero. Il mio consiglio principale per chiunque stia considerando questo percorso e questa clinica è semplice. Fidatevi dei medici di Ruber."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"recommend","value":10,"answers":[],"client_comment":""},{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":6225,"name":"Hospital Ruber Internacional","alias":"hospital-ruber-internacional","geo":{"latitude":40.4167279,"longitude":-3.7032905,"country":{"id":34,"name":"Spain","alias":"spain","iso_code":"ES","name_forms":{"base_form":"Spain"}},"city":{"id":346,"name":"Madrid","name_forms":{"base_form":"Madrid"},"alias":"madrid","country_iso_code":"ES"},"address":"40, 416114,-3.714781, Centro, 28013 Madrid, Испания"},"rating":{"rating":5,"google":4.5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":0,"comfort":0,"coordination":0,"manager":5,"translation":0,"personal":0},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"},{"name":"is_hide","value":false,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"}]},"order":{"illness_kind":{"id":2,"name":"Neurosurgery","alias":"neurosurgery","name_forms":{"base_form":"Neurosurgery","form_4":"neurosurgeon","form_6":"neurosurgeons","form_11":"neurosurgeons"}},"illness":null,"operation":{"id":112,"name":"Gamma Knife","alias":"gamma-knife","illness_kind_ids":[2,7,63],"name_forms":{"base_form":"Gamma Knife"},"use_for_listing":true},"operation_ids":[112],"diagnostic":null,"manager":{"id":849807,"name":"Yasmina El"},"flow":"Autopublication bot"},"user":{"id":1082951,"name":"Stephen O'Donnell","country_code":"PT","country_name":"Portugal"},"created_at":"2026-08-10T16:08:27.082+00:00","summary":{"doctor":"The moment that stands out most was sitting with my doctor as he went through my MRI scans, explaining every detail with a clarity I appreciated.","clinic":"This approach was representative of my entire interaction with the clinic. The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process.","experience":"The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process.","positive":"Trust the doctors at Ruber."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-08-10T16:08:26.305+00:00","updated_at":"2026-08-12T15:14:54.437+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-08-10T16:08:26.305+00:00","updated_at":"2026-08-11T10:26:31.163+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-08-11T10:26:31.144+00:00","updated_at":"2026-08-11T10:26:37.803+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-08-12T15:14:54.238+00:00","updated_at":"2026-08-12T15:14:54.238+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-08-12T15:14:54.238+00:00","updated_at":"2026-08-12T15:14:54.238+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-08-13T02:30:14.617+00:00","updated_at":"2026-08-13T02:30:14.617+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":25520,"base_locale":"en","text":{"ru":"В целом мой опыт онлайн-консультации оказался положительным. Общение было четким и профессиональным, а координаторы на протяжении всего процесса оказывали поддержку и оперативно реагировали на запросы. На данном этапе все организовано на высоком уровне и проходит без затруднений.","en":"My online consultation experience was positive overall. Communication was clear and professional, and the coordinators were supportive and responsive throughout the process. At this stage, everything has been well organized and smooth.","ar":"كانت تجربتي في الاستشارة عبر الإنترنت إيجابية بشكل عام. كان التواصل واضحًا ومهنيًا، وكان المنسقون داعمين ومتجاوبين طوال العملية. في هذه المرحلة، كان كل شيء منظمًا وسلسًا.","ua":"Загалом мої враження від онлайн-консультації були позитивними. Спілкування було чітким і професійним, а координатори протягом усього процесу надавали підтримку та оперативно реагували на запити. На даному етапі все організовано на високому рівні та проходить без затримок.","pl":"Moje doświadczenia związane z konsultacją online były ogólnie pozytywne. Komunikacja przebiegała w sposób jasny i profesjonalny, a koordynatorzy przez cały czas okazywali wsparcie i szybko reagowali na moje potrzeby. Na tym etapie wszystko zostało dobrze zorganizowane i przebiegało bez zakłóceń.","de":"Meine Erfahrungen mit der Online-Beratung waren insgesamt positiv. Die Kommunikation war klar und professionell, und die Koordinatoren haben mich während des gesamten Prozesses tatkräftig unterstützt und waren stets ansprechbar. Bislang verlief alles gut organisiert und reibungslos.","es":"En general, mi experiencia con la consulta en línea ha sido positiva. La comunicación ha sido clara y profesional, y los coordinadores se han mostrado muy serviciales y receptivos durante todo el proceso. Hasta ahora, todo ha estado bien organizado y ha transcurrido sin problemas.","fr":"Mon expérience de consultation en ligne a été globalement positive. La communication a été claire et professionnelle, et les coordinateurs se sont montrés disponibles et réactifs tout au long du processus. Jusqu’à présent, tout s’est bien déroulé et a été parfaitement organisé.","kz":"Менің онлайн кеңес беру тәжірибем жалпы алғанда оң болды. Қарым-қатынас анық және кәсіби болды, ал үйлестірушілер бүкіл процесс барысында қолдау көрсетіп, жауапты болды. Бұл кезеңде бәрі жақсы ұйымдастырылған және бірқалыпты өтті.","pt":"A minha experiência com a consulta online foi, no geral, positiva. A comunicação foi clara e profissional, e os coordenadores mostraram-se prestáveis e receptivos ao longo de todo o processo. Até ao momento, tudo tem corrido de forma bem organizada e sem complicações.","id":"Secara keseluruhan, pengalaman konsultasi daring saya cukup memuaskan. Komunikasinya jelas dan profesional, dan para koordinator sangat mendukung serta responsif sepanjang proses tersebut. Hingga saat ini, semuanya telah terorganisir dengan baik dan berjalan lancar.","uz":"Onlayn konsultatsiya tajribam umuman olganda ijobiy bo&#39;ldi. Muloqot aniq va professional edi, koordinatorlar esa jarayon davomida qo&#39;llab-quvvatlovchi va tezkor bo&#39;lishdi. Bu bosqichda hamma narsa yaxshi tashkil etilgan va muammosiz o&#39;tdi.","jp":"オンライン相談の体験は、全体的に良いものでした。コミュニケーションは明確かつプロフェッショナルで、コーディネーターの方々もプロセス全体を通じて親身に対応し、迅速に反応してくれました。現時点では、すべてがしっかりと整えられており、順調に進んでいます。","vn":"Nhìn chung, trải nghiệm tư vấn trực tuyến của tôi rất tích cực. Việc giao tiếp rõ ràng và chuyên nghiệp, các điều phối viên hỗ trợ và phản hồi nhanh chóng trong suốt quá trình. Đến thời điểm này, mọi việc đều được tổ chức tốt và diễn ra suôn sẻ.","cn":"总体而言，我的在线咨询体验非常不错。沟通清晰且专业，协调员在整个过程中都给予了大力支持，响应迅速。目前为止，一切安排井井有条，进展顺利。","it":"La mia esperienza con la consulenza online è stata nel complesso positiva. La comunicazione è stata chiara e professionale, e i coordinatori si sono dimostrati disponibili e reattivi durante tutto il processo. Finora tutto è stato ben organizzato e si è svolto senza intoppi."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Doctor's expertise"],"client_comment":""},{"name":"consultation_arrangement","value":5,"answers":[],"client_comment":""},{"name":"consultation_duration","value":5,"answers":[],"client_comment":""},{"name":"consultation_value","value":5,"answers":[],"client_comment":""},{"name":"consultation_connection","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Answer speed"],"client_comment":""}],"clinic":{"id":6225,"name":"Hospital Ruber Internacional","alias":"hospital-ruber-internacional","geo":{"latitude":40.4167279,"longitude":-3.7032905,"country":{"id":34,"name":"Spain","alias":"spain","iso_code":"ES","name_forms":{"base_form":"Spain"}},"city":{"id":346,"name":"Madrid","name_forms":{"base_form":"Madrid"},"alias":"madrid","country_iso_code":"ES"},"address":"40, 416114,-3.714781, Centro, 28013 Madrid, Испания"},"rating":{"rating":5,"google":4.5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":0,"comfort":0,"coordination":0,"manager":5,"translation":0,"personal":0},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"},{"name":"is_hide","value":false,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"}]},"order":{"illness_kind":{"id":17,"name":"Gynecology","alias":"gynecology","name_forms":{"base_form":"Gynecology","form_4":"gynecologist","form_6":"gynecologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":608,"name":"Online Consultation with Gynecologist","alias":"online-consultation-with-gynecologist","illness_kind_ids":[35],"name_forms":{"base_form":"Online Consultation with Gynecologist"}},"manager":{"id":1000328,"name":"Sofiia Sahan"},"flow":"Remote consultation"},"user":{"id":1032599,"name":"Natia ","country_code":"GE","country_name":"Georgia"},"created_at":"2026-05-27T05:17:59.877+00:00","summary":{"clinic":"the coordinators were supportive and responsive throughout the process","experience":"My online consultation experience was positive overall. At this stage, everything has been well organized and smooth.","positive":"My online consultation experience was positive overall."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-05-27T05:17:59.349+00:00","updated_at":"2026-06-01T22:06:18.667+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-05-27T05:17:59.349+00:00","updated_at":"2026-05-27T07:18:06.282+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-05-27T07:17:14.945+00:00","updated_at":"2026-05-27T07:30:24.355+00:00"},{"name":"would_recommend","value":true,"created_at":"2026-05-27T07:36:55.722+00:00","updated_at":"2026-05-27T07:36:55.722+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2026-06-02T02:30:02.492+00:00","updated_at":"2026-06-02T02:30:02.492+00:00"}],"partner_response":null,"client_response":{"what_like_text":"My experience with Bookimed was generally positive. The platform was easy to navigate. also appreciated having coordinators available to answer questions and assist with communication. It made the whole process feel more organized and less stressful.","what_not_like_text":"At this stage of my experience with Bookimed, I haven’t had any negative impressions. Our communication has been smooth so far, and everything has been clear and professional.","preview_to_review_text":"My online consultation experience was positive overall. Communication was clear and professional, and the coordinators were supportive and responsive throughout the process. At this stage, everything has been well organized and smooth."},"doctor":null,"comment_for_bookimed":""},{"id":27185,"base_locale":"ru","text":{"en":""},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":6225,"name":"Hospital Ruber 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The hospital operates a dedicated catheterization lab for coronary angioplasty procedures.</p><doctor id=\"8447\"></doctor>","text_type":"mt_wow_description","best_texts":{"techniques":"","good_fit_for":"","why_its_ranked":""},"advertising_invoice_id":null,"reviews":[{"id":17309,"base_locale":"ru","text":{"ru":"Персонал внимательный. От врача не получила хоть сколько-нибудь полезной информации, помощи. К тому же, он крайне небрежен, в отношении предоставленных для ознакомления, предыдущих обследований. Однозначно, к этому врачу повторно на приём не хотела бы.","en":"The staff is attentive. I did not get any useful information or help from the doctor. In addition, he was extremely careless with regard to the previous examinations provided for familiarisation. I would definitely not want to see this doctor again.","ar":"الموظفون منتبهون. لم أحصل على أي معلومات مفيدة أو مساعدة من الطبيب. بالإضافة إلى ذلك، كان غير مبالٍ للغاية فيما يتعلق بالفحوصات السابقة التي قدمها للتعرف على الحالة. بالتأكيد لن أرغب في زيارة هذا الطبيب مرة أخرى.","ua":"Персонал уважний. Від лікаря не отримала хоч скільки-небудь корисної інформації, допомоги. До того ж, він вкрай недбалий щодо наданих для ознайомлення попередніх обстежень. Однозначно, до цього лікаря повторно на прийом не хотіла б.","pl":"Personel jest uważny. Lekarz nie udzielił mi żadnych przydatnych informacji ani pomocy. Ponadto był bardzo niedbały, jeśli chodzi o poprzednie badania, z którymi się zapoznał. Zdecydowanie nie chciałbym ponownie spotkać się z tym lekarzem.","de":"Das Personal ist sehr aufmerksam. Vom Arzt habe ich keine nützlichen Informationen oder Hilfe erhalten. Außerdem war er äußerst nachlässig in Bezug auf die vorherigen Untersuchungen, die zur Einweisung vorgesehen waren. Ich würde diesen Arzt definitiv nicht wieder aufsuchen wollen.","es":"El personal es atento. No recibí ninguna información útil ni ayuda del médico. Además, fue extremadamente descuidado con respecto a los exámenes previos previstos para la familiarización. Definitivamente, no me gustaría volver a ver a este médico.","fr":"Le personnel est attentif. Le médecin ne m'a pas donné d'informations utiles et ne m'a pas aidé. De plus, il a été extrêmement négligent en ce qui concerne les examens antérieurs prévus pour la familiarisation. Je ne souhaite absolument pas revoir ce médecin.","kz":"Қызметкерлер мұқият болды. Мен дәрігерден пайдалы ақпарат немесе көмек алған жоқпын. Оның үстіне, ол қарауға берген алдыңғы емтихандарға өте немқұрайлы қарады. Мен бұл дәрігерді қайта көргім келмейтіні сөзсіз.","pt":"O pessoal é atencioso. O médico não me deu qualquer informação ou ajuda útil. Além disso, foi extremamente descuidado em relação aos exames prévios previstos para a familiarização. Não gostaria de voltar a consultar este médico.","id":"Stafnya penuh perhatian. Saya tidak mendapatkan informasi atau bantuan yang berguna dari dokter. Selain itu, dia sangat ceroboh sehubungan dengan pemeriksaan sebelumnya yang diberikan untuk pengenalan. Saya pasti tidak ingin menemui dokter ini lagi.","uz":"Xodimlar diqqatli edi. Men shifokordan hech qanday foydali ma&#39;lumot yoki yordam olmadim. Bundan tashqari, u ko&#39;rib chiqish uchun taqdim etgan oldingi imtihonlarga juda beparvo bo&#39;lgan. Albatta, men bu shifokorni boshqa ko&#39;rishni xohlamayman.","jp":"スタッフは親切です。医師からは有益な情報や助けをほとんど受け取れませんでした。それに加えて、この医師は紹介された以前の検査に関して非常にぞんざいです。この医師のもとに再度診察を受けに行きたいとは思いません。","vn":"Nhân viên rất chu đáo. Tôi không nhận được bất kỳ thông tin hay hỗ trợ hữu ích nào từ bác sĩ. Hơn nữa, ông ta cực kỳ cẩu thả với những lần khám trước đó mà ông ta đã cung cấp để xem xét. Tôi chắc chắn sẽ không bao giờ muốn gặp lại bác sĩ này nữa.","cn":"工作人员服务周到。我没有从医生那里得到任何有用的信息或帮助。此外，他对之前为熟悉情况而提供的检查极为粗心。我绝对不想再见到这位医生。","it":"Il personale è attento. Dal medico non ho ricevuto alcuna informazione utile né aiuto. Inoltre, è estremamente negligente nei confronti dei precedenti esami forniti per la revisione. Decisamente, non vorrei tornare a una visita con questo medico."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":3,"answers":[],"client_comment":""},{"name":"doctor","value":2,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":4,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"translation","value":4,"answers":[],"client_comment":""},{"name":"nps","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":278,"name":"Quironsalud Madrid","alias":"quiron-madrid","geo":{"latitude":40.402772,"longitude":-3.783994,"country":{"id":34,"name":"Spain","alias":"spain","iso_code":"ES","name_forms":{"base_form":"Spain"}},"city":{"id":346,"name":"Madrid","name_forms":{"base_form":"Madrid"},"alias":"madrid","country_iso_code":"ES"},"address":"Calle Diego de Velázquez, 1, 28223 Pozuelo de Alarcón, Madrid, Spain"},"rating":{"rating":3.8,"google":3,"facebook":0,"percent_of_satisfied_clients":50,"doctor":3.5,"comfort":4.2,"coordination":4.4,"manager":4.8,"translation":3.8,"personal":4.4},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:22.494+00:00","updated_at":"2022-05-27T16:37:22.494+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:03.918+00:00","updated_at":"2026-08-19T18:25:17.467+00:00"}]},"order":{"illness_kind":{"id":7,"name":"Neurology","alias":"neurology","name_forms":{"base_form":"Neurology","form_4":"neurologist","form_6":"neurologists","form_11":"neurologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":130,"name":"Consultation with a neurologist","alias":"consultation-neurologist","illness_kind_ids":[2,7,63],"name_forms":{"base_form":"Consultation with a neurologist"}},"manager":{"id":382935,"name":"Yuliia Voloshchuk"},"flow":"Only sale"},"user":{"id":702588,"name":"Svetlana  ","country_code":"ES","country_name":"Spain"},"created_at":"2024-10-25T11:21:57.526+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2024-10-25T11:21:56.093+00:00","updated_at":"2024-11-04T08:47:16.400+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2024-10-25T11:21:56.093+00:00","updated_at":"2024-10-28T17:25:56.241+00:00"},{"name":"is_anonymously","value":false,"created_at":"2024-10-26T12:20:31.860+00:00","updated_at":"2024-11-02T11:22:04.958+00:00"},{"name":"would_recommend","value":false,"created_at":"2024-10-28T17:26:14.114+00:00","updated_at":"2024-11-02T11:22:41.285+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2024-10-29T14:02:56.335+00:00","updated_at":"2024-10-29T14:02:56.335+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:06.262+00:00","updated_at":"2026-03-19T07:17:06.262+00:00"}],"partner_response":{"user":{"id":655477,"name":"Mariana Helysh","avatar":"https://bookimed-archive.s3.eu-central-1.amazonaws.com/users/66990cd1de84a_1721306322.png"},"text":"Hello Svetlana, thank you for letting us know about your experience. We have already contacted the doctor and had an extensive conversation about customer service. We would like to inform you that follow-up consultations with other patients have already been carried out under our supervision.   As compensation for the inconvenience, we would like to offer you a discount on a future visit with other doctors or diagnostics. Thank you very much for your trust, we will always be happy to help you.","created_at":"2024-11-25T10:15:54.647+00:00"},"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":8992,"base_locale":"en","text":{"ru":"Доктор (Мадеро) даже не ответил на наши приветствия, когда мы вошли в его кабинет. Он даже не прочитал правильно медицинское заключение. Он ничего не объяснил. Он делал все в спешке, как будто у нас не было встречи с ним. Он даже оставил нас в своем кабинете и ушел. Мы были очень расстроены после консультации. Приехав из Камеруна ради этого, я был так разочарован.","en":"The doctor (Madero)  didn’t even respond to our greetings when we entered his office. He didn’t even read correctly the medical report. He didn’t explained anything. He was doing things in a rush as if we didn’t have an appointment with him. He even left us in his office and went away. We were so frustrated after the consultation. Coming from Cameroon for this, was so disappointed.","ar":"لم يرد الطبيب (ماديرو) حتى على تحياتنا عندما دخلنا مكتبه. لم يقرأ التقرير الطبي بشكل صحيح. لم يشرح أي شيء. كان يفعل الأشياء بسرعة كما لو لم يكن لدينا موعد معه. حتى أنه تركنا في مكتبه وذهب بعيدًا. لقد شعرنا بالإحباط بعد الاستشارة. قادم من الكاميرون لهذا ، كان محبطًا للغاية.","ua":"Лікар (Мадеро) навіть не відповів на наші привітання, коли ми зайшли до нього в кабінет. Він навіть не правильно прочитав медичний висновок. Він нічого не пояснив. Він робив щось поспіхом, ніби ми не мали з ним зустрічі. Він навіть залишив нас у своєму кабінеті і пішов геть. Ми були дуже розчаровані після консультації. Приїхавши з Камеруну для цього, був дуже розчарований.","pl":"Lekarz (Madero) nawet nie odpowiedział na nasze powitanie, kiedy weszliśmy do jego gabinetu. Nawet nie przeczytał poprawnie raportu medycznego. Nic nie wyjaśnił. Robił wszystko w pośpiechu, jakbyśmy nie byli z nim umówieni. Zostawił nas nawet w swoim biurze i poszedł. Po konsultacji byliśmy bardzo sfrustrowani. Przyjeżdżając z Kamerunu, byłem bardzo rozczarowany.","de":"Der Arzt (Madero) reagierte nicht einmal auf unsere Begrüßung, als wir sein Büro betraten. Er hat nicht einmal den Arztbericht richtig gelesen. Er hat nichts erklärt. Er tat Dinge in Eile, als hätten wir keinen Termin mit ihm. Er ließ uns sogar in seinem Büro und ging weg. Wir waren so frustriert nach der Beratung. Aus Kamerun zu kommen, war so enttäuscht.","es":"El doctor (Madero) ni siquiera respondió a nuestros saludos cuando entramos a su consultorio. 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Камеруннан келіп, осындай жағдайға кезігу қатты көңілімізді қалдырды.","pt":"O médico (Madero) nem sequer respondeu aos nossos cumprimentos quando entramos no consultório dele. Ele nem sequer leu corretamente o relatório médico. Ele não explicou nada. Ele fazia as coisas às pressas, como se não tivéssemos uma consulta com ele. Ele até nos deixou no consultório e foi embora. Ficamos tão frustrados após a consulta. Vir de Camarões para isso, foi tão decepcionante.","id":"Dokter (Madero) bahkan tidak menanggapi salam kami ketika kami memasuki kantornya. Dia bahkan tidak membaca laporan medis dengan benar. Dia tidak menjelaskan apa pun. Dia melakukan segalanya dengan tergesa-gesa seolah-olah kami tidak memiliki janji temu dengannya. Dia bahkan meninggalkan kami di kantornya dan pergi begitu saja. Kami sangat frustrasi setelah konsultasi. Datang dari Kamerun untuk ini, sangat mengecewakan.","uz":"Шифокор (Мадеро) бизнинг унинг офисига кирганимизда саломимизга ҳам жавоб бермади. 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Больше всего меня поразило то, что он честно рассказал о рисках и возможных осложнениях, что задало тон открытости на протяжении всего процесса установки моего VP-шунта. На данный момент я чувствую себя в процессе восстановления примерно так, как и ожидалось. Персонал клиники оказал мне большую поддержку и поддерживал со мной связь после операции. Также могу подтвердить, что никаких дополнительных расходов, помимо тех, что были указаны в первоначальном смете, не возникло. Все было организовано на высшем уровне. Единственный совет, который я могу дать будущим пациентам, — взять с собой побольше книг и журналов, чтобы было чем заняться во время ожидания.","en":"I remember my conversation with the surgeon clearly. What stood out most was that he was honest about the risks and complications, which set a transparent tone for the entire process of getting my VP shunt. So far, I'm feeling about as expected in my recovery. The clinic staff has been supportive and they stayed in touch with me after the surgery. I can also confirm there were no additional expenses on top of what was originally quoted. Everything was handled well. My one piece of advice for a future patient would be to bring plenty of reading material for the downtime.","ar":"أتذكر حديثي مع الجراح بوضوح. أكثر ما لفت انتباهي هو صراحته بشأن المخاطر والمضاعفات، مما أضفى جوًا من الشفافية على عملية تركيب تحويلة البطين البريتوني. حتى الآن، أشعر بتحسن كما هو متوقع. كان طاقم العيادة داعمًا للغاية، وظلوا على تواصل معي بعد العملية. أؤكد أيضًا أنه لم تكن هناك أي تكاليف إضافية غير المبلغ المتفق عليه مسبقًا. تمت إدارة كل شيء على أكمل وجه. نصيحتي الوحيدة للمريض المستقبلي هي إحضار الكثير من الكتب للقراءة خلال فترة النقاهة.","ua":"Я чітко пам’ятаю свою розмову з хірургом. Найбільше мене вразило те, що він чесно розповів про ризики та ускладнення, що задало тон відкритості у всьому процесі встановлення мого VP-шунта. Наразі я почуваюся під час відновлення приблизно так, як і очікував. Персонал клініки надавав мені підтримку та підтримував зв’язок зі мною після операції. Також можу підтвердити, що жодних додаткових витрат, окрім тих, що були зазначені в початковому кошторисі, не було. Усе було організовано на високому рівні. Єдина порада, яку я можу дати майбутнім пацієнтам, — це взяти з собою багато літератури, щоб було чим зайнятися під час періоду відновлення.","pl":"Doskonale pamiętam rozmowę z chirurgiem. Najbardziej zapadło mi w pamięć to, że szczerze omówił ze mną ryzyko i możliwe powikłania, co nadało całości procesowi wszczepienia mi zastawki VP charakter przejrzystości. Jak dotąd przebieg rekonwalescencji przebiega mniej więcej zgodnie z oczekiwaniami. Personel kliniki bardzo mnie wspierał i pozostawał ze mną w kontakcie po operacji. Mogę również potwierdzić, że nie poniosłem żadnych dodatkowych kosztów poza tymi, które zostały pierwotnie wycenione. Wszystko zostało dobrze zorganizowane. Jedyną radą, jaką mógłbym udzielić przyszłym pacjentom, jest zabranie ze sobą dużej ilości lektur na czas rekonwalescencji.","de":"Ich erinnere mich noch genau an mein Gespräch mit dem Chirurgen. Was mir besonders auffiel, war, dass er offen über die Risiken und Komplikationen sprach, was den Grundstein für einen transparenten Ablauf des gesamten Prozesses rund um die Implantation meines VP-Shunts legte. Bislang verläuft meine Genesung weitgehend wie erwartet. Das Klinikpersonal hat mich sehr unterstützt und blieb auch nach der Operation mit mir in Kontakt. Ich kann außerdem bestätigen, dass keine zusätzlichen Kosten zu dem ursprünglich angegebenen Kostenvoranschlag hinzukamen. Alles wurde gut abgewickelt. Mein einziger Rat an zukünftige Patienten wäre, reichlich Lesestoff für die Wartezeiten mitzubringen.","es":"Recuerdo claramente mi conversación con el cirujano. Lo que más me llamó la atención fue que fue sincero sobre los riesgos y las complicaciones, lo que marcó un tono de transparencia en todo el proceso de la implantación de mi derivación VP. Hasta ahora, mi recuperación está yendo más o menos como esperaba. El personal de la clínica me ha brindado todo su apoyo y se ha mantenido en contacto conmigo tras la intervención. También puedo confirmar que no hubo gastos adicionales aparte de lo presupuestado inicialmente. Todo se gestionó muy bien. El único consejo que daría a un futuro paciente sería que se llevara mucho material de lectura para el tiempo de reposo.","fr":"Je me souviens très bien de ma conversation avec le chirurgien. Ce qui m’a le plus marqué, c’est qu’il a été honnête au sujet des risques et des complications, ce qui a donné le ton à l’ensemble du processus menant à la pose de mon shunt VP. Jusqu’à présent, mon rétablissement se déroule à peu près comme prévu. Le personnel de la clinique m’a apporté tout son soutien et est resté en contact avec moi après l’opération. Je peux également confirmer qu’il n’y a pas eu de frais supplémentaires par rapport au devis initial. Tout a été très bien géré. Le seul conseil que je donnerais à un futur patient serait d’apporter suffisamment de lecture pour occuper son temps pendant la convalescence.","kz":"Хирургпен әңгімемді анық есімде сақтаймын. Ең бастысы, оның қауіптер мен асқынулар туралы ашық айтқаны болды, бұл менің вице-шунт алу процесіме ашықтық берді. Әзірге мен қалпына келу жолында күткендей сезініп жатырмын. Клиника қызметкерлері қолдау көрсетті және операциядан кейін менімен байланыста болды. Сондай-ақ, бастапқыда көрсетілгеннен басқа қосымша шығындар болмағанын растай аламын. Барлығы жақсы шешілді. Болашақ пациентке берер кеңесім - демалыс кезінде көптеген оқу материалдарын алып келу.","pt":"Lembro-me claramente da minha conversa com o cirurgião. O que mais se destacou foi o facto de ele ter sido honesto quanto aos riscos e complicações, o que criou um clima de transparência em todo o processo de colocação da minha derivação VP. Até agora, sinto-me tal como era de esperar nesta fase de recuperação. O pessoal da clínica tem-me dado todo o apoio e manteve-se em contacto comigo após a cirurgia. Posso também confirmar que não houve despesas adicionais para além do que tinha sido inicialmente orçamentado. Tudo foi bem tratado. O meu único conselho para um futuro doente seria levar bastante material de leitura para o tempo de recuperação.","id":"Saya ingat dengan jelas percakapan saya dengan dokter bedah tersebut. Yang paling menonjol adalah kejujurannya dalam menjelaskan risiko dan komplikasi, yang menciptakan suasana keterbukaan sepanjang proses pemasangan shunt VP saya. Sejauh ini, proses pemulihan saya berjalan sesuai harapan. Staf klinik sangat mendukung dan tetap menjalin komunikasi dengan saya setelah operasi. Saya juga dapat memastikan bahwa tidak ada biaya tambahan di luar perkiraan awal. Semuanya ditangani dengan baik. Satu saran saya untuk pasien di masa mendatang adalah membawa banyak bahan bacaan untuk mengisi waktu luang selama masa pemulihan.","uz":"Jarroh bilan suhbatimni aniq eslayman. Eng diqqatga sazovor tomoni shundaki, u xavf va asoratlar haqida ochiqchasiga gapirdi, bu esa mening VP shuntini olish jarayonim uchun shaffof ohangni belgilab berdi. Hozircha men sog&#39;ayish jarayonimda kutilganidek his qilyapman. Klinika xodimlari meni qo&#39;llab-quvvatladilar va operatsiyadan keyin men bilan aloqada bo&#39;lishdi. Shuningdek, dastlab aytilganidan tashqari qo&#39;shimcha xarajatlar bo&#39;lmaganini ham tasdiqlashim mumkin. Hammasi yaxshi hal qilindi. Bo&#39;lajak bemorga bitta maslahatim - dam olish vaqtida ko&#39;plab o&#39;quv materiallarini olib kelish.","jp":"外科医との会話は今でも鮮明に覚えています。特に印象に残っているのは、リスクや合併症について率直に説明してくれたことで、それがVPシャント手術を受けるまでの全過程において、透明性のある雰囲気を作り出してくれました。これまでのところ、回復の経過は予想通りです。クリニックのスタッフは親身になってサポートしてくれ、手術後も定期的に連絡をくれました。 また、当初の見積もり額以外に追加費用は一切かからなかったことも確認できました。すべてが適切に処理されました。これから手術を受ける方へのアドバイスとして、待ち時間用に読み物をたっぷり持参することをお勧めします。","vn":"Tôi nhớ rõ cuộc trò chuyện với bác sĩ phẫu thuật. Điều ấn tượng nhất là ông ấy rất trung thực về những rủi ro và biến chứng, tạo nên một bầu không khí minh bạch cho toàn bộ quá trình đặt ống dẫn lưu não thất của tôi. Cho đến nay, quá trình hồi phục của tôi diễn ra khá suôn sẻ như mong đợi. Nhân viên phòng khám rất hỗ trợ và luôn giữ liên lạc với tôi sau ca phẫu thuật. Tôi cũng có thể xác nhận rằng không có bất kỳ khoản chi phí phát sinh nào ngoài mức giá đã được báo trước. Mọi việc đều được xử lý tốt. Lời khuyên duy nhất của tôi dành cho bệnh nhân tương lai là hãy mang theo nhiều tài liệu đọc trong thời gian hồi phục.","cn":"我清楚地记得与那位外科医生的谈话。最让我印象深刻的是，他坦诚地告知了我手术的风险和并发症，这为我整个脑室腹腔分流术（VP分流术）的治疗过程奠定了透明、坦诚的基调。到目前为止，我的恢复情况基本符合预期。诊所的工作人员一直给予我大力支持，术后也一直与我保持联系。 我还可以确认，除了最初的报价外，没有产生任何额外费用。一切都处理得很好。我给未来患者的一条建议是：在术后恢复期间，记得带上足够的阅读材料。","it":"Ricordo chiaramente la mia conversazione con il chirurgo. Ciò che mi ha colpito di più è stata la sua onestà riguardo ai rischi e alle complicanze, il che ha dato un tono di trasparenza all’intero processo di impianto del mio shunt VP. Finora, il mio recupero sta procedendo più o meno come previsto. Il personale della clinica mi ha sostenuto e si è tenuto in contatto con me dopo l’intervento. Posso anche confermare che non ci sono state spese aggiuntive rispetto al preventivo iniziale. Tutto è stato gestito al meglio. L’unico consiglio che darei a un futuro paziente è di portarsi dietro abbondante materiale di lettura per i momenti di inattività."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""}],"clinic":{"id":268,"name":"Medical Center in Solingen","alias":"medical-center-in-solingen","geo":{"latitude":51.18546,"longitude":7.06948,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":341,"name":"Solingen","name_forms":{"base_form":"Solingen"},"alias":"solingen","country_iso_code":"DE"},"address":"Gotenstraße 1, 42653 Solingen, Germany"},"rating":{"rating":4.7,"google":3.3,"facebook":0,"percent_of_satisfied_clients":92,"doctor":4.8,"comfort":4.6,"coordination":4.5,"manager":4.9,"translation":4.4,"personal":4.6},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:27.399+00:00","updated_at":"2022-05-27T16:37:27.399+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:00.215+00:00","updated_at":"2023-09-26T15:50:00.215+00:00"}]},"order":{"illness_kind":{"id":2,"name":"Neurosurgery","alias":"neurosurgery","name_forms":{"base_form":"Neurosurgery","form_4":"neurosurgeon","form_6":"neurosurgeons","form_11":"neurosurgeons"}},"illness":null,"operation":{"id":646,"name":"Hydrocephalus surgeries, shunt surgeries","alias":"hydrocephalus-surgeries-shunt-surgeries","illness_kind_ids":[2,63],"name_forms":{"base_form":"Hydrocephalus surgeries, shunt surgeries"},"use_for_listing":true},"operation_ids":[646],"diagnostic":null,"manager":{"id":467279,"name":"Hanna Karvatska"},"flow":"Autopublication bot"},"user":{"id":1057335,"name":"Gerard   Patrick Muckian","country_code":"IE","country_name":""},"created_at":"2026-07-11T12:11:15.416+00:00","summary":{"doctor":"He was honest about the risks and complications, which set a transparent tone for the entire process.","clinic":"The clinic staff has been supportive and they stayed in touch with me after the surgery. I can also confirm there were no additional expenses on top of what was originally quoted.","experience":"Everything was handled well.","positive":"Everything was handled well."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-07-11T12:11:14.771+00:00","updated_at":"2026-07-14T05:43:11.192+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-07-11T12:11:14.771+00:00","updated_at":"2026-07-13T08:42:17.451+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-07-13T08:42:17.437+00:00","updated_at":"2026-07-14T05:43:10.775+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-07-15T02:32:33.251+00:00","updated_at":"2026-07-15T02:32:33.251+00:00"}],"partner_response":{"user":{"id":184260,"name":"Alexandra Zinnmann","avatar":""},"text":"Dear Gerard, thank you for the feedback. We appreciate it! Prof. Buhl and the complete international office team of the hospital Solingen wishes you a fast recovery.","created_at":"2026-07-16T05:11:11.020+00:00"},"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":27214,"base_locale":"ru","text":{"ru":"Основным моим опасением перед поездкой была организация всего процесса: от перелета до самой клиники, и я сомневался, стоит ли ехать в другую страну только ради одной консультации ортопеда. В итоге могу сказать, что эти переживания были напрасными. Вся логистика была продумана. Все прошло четко. Координация со стороны Bookimed была на высоком уровне, что значительно упростило подготовку и сделало саму поездку понятной и последовательной от начала до конца. В клинике персонал проявил себя как очень внимательный, а врач провел действительно исчерпывающую консультацию, подробно и доступно объяснив все варианты дальнейших действий. Сейчас я нахожусь на раннем этапе восстановления, и благодаря полученной информации у меня есть четкое понимание и уверенность в выбранном плане лечения. Все было организовано профессионально.","en":""},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":8,"answers":[],"client_comment":""}],"clinic":{"id":268,"name":"Medical Center in Solingen","alias":"medical-center-in-solingen","geo":{"latitude":51.18546,"longitude":7.06948,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":341,"name":"Solingen","name_forms":{"base_form":"Solingen"},"alias":"solingen","country_iso_code":"DE"},"address":"Gotenstraße 1, 42653 Solingen, Germany"},"rating":{"rating":4.7,"google":3.3,"facebook":0,"percent_of_satisfied_clients":92,"doctor":4.8,"comfort":4.6,"coordination":4.5,"manager":4.9,"translation":4.4,"personal":4.6},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:27.399+00:00","updated_at":"2022-05-27T16:37:27.399+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:00.215+00:00","updated_at":"2023-09-26T15:50:00.215+00:00"}]},"order":{"illness_kind":{"id":3,"name":"Orthopedics","alias":"orthopedics-and-traumatology","name_forms":{"base_form":"Orthopedics","form_4":"orthopedist","form_6":"orthopedists","form_11":"orthopedists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":354,"name":"Consultation with an orthopaedist","alias":"orthopedic-consultation","illness_kind_ids":[3,29],"name_forms":{"base_form":"Consultation with an orthopaedist"}},"manager":{"id":979647,"name":"Alina Popova"},"flow":"Presale sale"},"user":{"id":1101419,"name":"Aizhamal Yeshey","country_code":"KZ","country_name":"Kazakhstan"},"created_at":"2026-09-12T11:57:49.859+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-09-12T11:57:49.060+00:00","updated_at":"2026-09-14T05:43:24.935+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-09-12T11:57:49.060+00:00","updated_at":"2026-09-13T12:34:33.059+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-09-13T12:34:33.043+00:00","updated_at":"2026-09-13T12:34:33.043+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-09-15T02:30:15.548+00:00","updated_at":"2026-09-15T02:30:15.548+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26798,"base_locale":"en","text":{"ru":"Меня больше всего беспокоило перед поездкой безличностное отношение крупной клиники. Это совершенно не подтвердилось. Мне была проведена краниотомия по поводу менингиомы, и весь подход был сосредоточен на моем благополучии. Проще говоря, \"Хирург был очень теплым, как и весь персонал\", что действительно имело значение. Весь процесс был эффективным и хорошо организованным; расписание было плотным, но нормальным, не оставляло места для неопределенности. Я все еще на раннем этапе восстановления, но чувствую, что медицинская помощь, которую я получил, была компетентной и правильным решением для моего здоровья.","en":"My biggest concern before the trip was the impersonal nature of a large clinic. This was not the case at all. I underwent a craniotomy for a meningioma, and the entire approach felt very focused on my well-being. To put it simply, \"The Surgeon was very warm including the staff,\" which made a real difference. The entire process was efficient and well-structured; the schedule was tight but normal, leaving no room for uncertainty. I am still in early recovery, but I feel the medical care I received was competent and the right decision for my health.","ar":"كانت أكبر مخاوفي قبل الرحلة هي الطبيعة غير الشخصية للعيادة الكبيرة. لم يكن هذا هو الحال على الإطلاق. لقد خضعت لجراحة في الجمجمة بسبب الورم السحائي، وكان النهج بأكمله يركز بشدة على رفاهيتي. باختصار، \"كان الجراح دافئًا للغاية بما في ذلك الموظفين\"، مما أحدث فارقًا حقيقيًا. كانت العملية برمتها فعالة ومنظمة بشكل جيد؛ كان الجدول ضيقًا ولكنه طبيعي، مما لا يترك مجالًا للشك. ما زلت في بداية فترة التعافي، لكنني أشعر بأن الرعاية الطبية التي تلقيتها كانت كفؤة والقرار الصحيح لصحة.","ua":"Моєю найбільшою занепокоєністю перед поїздкою була безособова природа великої клініки. Цього зовсім не було. Я переніс краніотомію для видалення менінгіоми, і весь підхід був дуже зосереджений на моєму самопочутті. Простими словами: \"Хірург був дуже доброзичливим, як і персонал,\" що дійсно мало значення. Весь процес був ефективним і добре структурованим; графік був щільним, але нормальним, що не залишало місця для невизначеності. Я все ще на ранньому етапі відновлення, але відчуваю, що медична допомога, яку я отримав, була компетентною та правильним рішенням для мого здоров’я.","pl":"Moim największym zmartwieniem przed podróżą była bezosobowa natura dużej kliniki. Tak jednak nie było. Przeszedłem kraniotomię w związku z oponiakiem, a całe podejście było bardzo skoncentrowane na moim dobrostanie. Mówiąc prosto, \"Chirurg był bardzo ciepły, podobnie jak personel,\" co naprawdę robiło różnicę. Cały proces był efektywny i dobrze zorganizowany; harmonogram był napięty, ale normalny, nie pozostawiając miejsca na niepewność. Wciąż jestem na wczesnym etapie rekonwalescencji, ale czuję, że opieka medyczna, którą otrzymałem, była kompetentna i była właściwą decyzją dla mojego zdrowia.","de":"Meine größte Sorge vor der Reise war die unpersönliche Natur einer großen Klinik. Dies war jedoch überhaupt nicht der Fall. Ich unterzog mich einer Kraniotomie wegen eines Meningeoms, und der gesamte Ansatz fühlte sich sehr auf mein Wohlbefinden konzentriert an. Einfach ausgedrückt, „Der Chirurg war sehr herzlich, einschließlich des Personals“, was einen echten Unterschied machte. Der gesamte Prozess war effizient und gut strukturiert; der Zeitplan war straff, aber normal, sodass kein Raum für Unsicherheiten blieb. Ich befinde mich noch in der frühen Genesungsphase, aber ich habe das Gefühl, dass die medizinische Versorgung, die ich erhalten habe, kompetent war und die richtige Entscheidung für meine Gesundheit war.","es":"Mi mayor preocupación antes del viaje era la naturaleza impersonal de una clínica grande. Este no fue el caso en absoluto. Me sometí a una craneotomía por un meningioma, y todo el enfoque se sintió muy centrado en mi bienestar. Para ponerlo simplemente, \"El cirujano fue muy cálido, al igual que el personal,\" lo cual marcó una verdadera diferencia. Todo el proceso fue eficiente y bien estructurado; el horario era ajustado pero normal, sin dejar espacio para incertidumbres. Aún estoy en las primeras etapas de recuperación, pero siento que la atención médica que recibí fue competente y la decisión correcta para mi salud.","fr":"Ma plus grande inquiétude avant le voyage était la nature impersonnelle d'une grande clinique. Cela n'a pas du tout été le cas. J'ai subi une craniotomie pour un méningiome, et l'ensemble de l'approche était très axée sur mon bien-être. Pour faire simple, \"Le chirurgien était très chaleureux, y compris le personnel,\" ce qui a fait une réelle différence. L'ensemble du processus a été efficace et bien structuré ; le planning était serré mais normal, ne laissant aucune place à l'incertitude. Je suis encore en convalescence précoce, mais je sens que les soins médicaux que j'ai reçus étaient compétents et la bonne décision pour ma santé.","kz":"Менің сапардан бұрынғы ең үлкен алаңдаушылығым - үлкен клиниканың бейтарап табиғаты болды. Бұл мүлдем олай болған жоқ. Мен менингиома үшін краниотомиядан өттім, және бүкіл үдеріс менің денсаулығыма өте бағытталған секілді болды. Қарапайым айтқанда, \"Хирург өте жылы, сондай-ақ қызметкерлер де\", бұл шын мәнінде айырмашылық жасады. Бүкіл үдеріс тиімді және жақсы құрылымдалған болды; кесте тығыз, бірақ қалыпты еді, белгісіздікке ешқандай орын қалдырмады. Мен әлі ерте қалпына келтіру кезеңінде болсам да, алған медициналық қызметімнің білікті және өз денсаулығым үшін дұрыс шешім болғанын сеземін.","pt":"Minha maior preocupação antes da viagem era a natureza impessoal de uma grande clínica. Isso não foi o caso de forma alguma. Fui submetido a uma craniotomia para um meningioma, e toda a abordagem foi muito focada no meu bem-estar. Simplificando, \"O cirurgião foi muito acolhedor, incluindo a equipe\", o que fez uma verdadeira diferença. Todo o processo foi eficiente e bem estruturado; o cronograma era apertado, mas normal, não deixando espaço para incertezas. Ainda estou no início da recuperação, mas sinto que o atendimento médico que recebi foi competente e a decisão certa para minha saúde.","id":"Kekhawatiran terbesar saya sebelum perjalanan adalah sifat tidak personal dari klinik besar. Hal ini sama sekali tidak terjadi. Saya menjalani kraniotomi untuk mengatasi meningioma, dan seluruh pendekatannya sangat terfokus pada kesejahteraan saya. Singkatnya, \"Ahli Bedah sangat hangat termasuk para staf,\" yang membuat perbedaan nyata. Seluruh prosesnya efisien dan terstruktur dengan baik; jadwalnya ketat tetapi normal, tidak meninggalkan ruang untuk ketidakpastian. Saya masih dalam tahap pemulihan awal, tetapi saya merasa perawatan medis yang saya terima kompeten dan merupakan keputusan yang tepat untuk kesehatan saya.","uz":"Менинг саёҳатдан олдинги энг катта хавотирим катта клиниканинг шахсий муносабатда эмаслиги эди. Бу ҳолат умуман бундай эмас эди. Мен менингиома учун краниотомиядан ўтдим ва бутунлай ёндашув ўз саломатлигимга қаратилиб, эътибор қаратилган эди. Қисқа қилиб айтганда, \"Хирург жуда илиқ, шунингдек, ходимлар ҳам шундай эди\", бу чинакам ўзгариш қилди. Бутун жараён самарали ва яхши тузилган эди; жадвал тартибли, лекин оддий бўлиб, ноаниқлик учун жой қолдирмади. Мен ҳали ҳам эрта тикланиш давридаман, лекин олаётган тиббий ёрдамим зимдан муҳофаза қилингандек сезилаяпти ва саломатлигим учун тўғри қарор деб ҳисоблайман.","jp":"旅行前の最大の懸念は、大きなクリニックの無機質な性質でした。しかし、実際にはそうではありませんでした。私は髄膜腫のために開頭手術を受け、全体的なアプローチが私の健康を非常に重視していると感じました。簡単に言えば、「外科医をはじめスタッフは非常に温かい対応をしてくれた」ことが大きな違いを生みました。全体のプロセスは効率的でよく構成されており、スケジュールはタイトですが通常であり、不確実性の余地がありませんでした。私はまだ回復の初期段階にいますが、受けた医療ケアは有能であり、私の健康にとって正しい選択だったと感じています。","vn":"Mối lo ngại lớn nhất của tôi trước chuyến đi là tính chất không cá nhân của một phòng khám lớn. Điều này hoàn toàn không phải như vậy. Tôi đã trải qua phẫu thuật mở hộp sọ để cắt u màng não, và toàn bộ quá trình tập trung rất nhiều vào sức khỏe của tôi. Để nói một cách đơn giản, \"Bác sĩ phẫu thuật rất nhiệt tình bao gồm cả nhân viên,\" điều này đã tạo ra sự khác biệt thực sự. Toàn bộ quy trình rất hiệu quả và được tổ chức tốt; lịch trình chặt chẽ nhưng bình thường, không để lại chỗ cho sự không chắc chắn. Tôi vẫn đang trong giai đoạn hồi phục sớm, nhưng tôi cảm thấy sự chăm sóc y tế mà tôi nhận được là có năng lực và là quyết định đúng đắn cho sức khỏe của tôi.","cn":"在出行前，我最大的担忧是大医院可能会显得冷漠。然而，事实并非如此。我进行了脑膜瘤的开颅手术，整个过程都非常注重我的健康。简单来说，“外科医生和工作人员都非常亲切”，这让我感受到了真正的不同。整个流程高效且结构良好，日程安排紧凑但正常，没有给不确定性留余地。我仍处于早期恢复阶段，但我感到所接受的医疗护理非常专业，是对我健康的正确选择。","it":"La mia principale preoccupazione prima del viaggio era la natura impersonale di una grande clinica. Non è stato affatto così. Ho subito una craniotomia per un meningioma e l'intero approccio è stato molto incentrato sul mio benessere. Per dirla semplicemente, \"Il chirurgo era molto cordiale, così come il personale,\" il che ha fatto una vera differenza. L'intero processo è stato efficiente e ben strutturato; il programma è stato serrato ma normale, senza lasciare spazio all'incertezza. Sono ancora nella fase iniziale del recupero, ma sento che le cure mediche che ho ricevuto sono state competenti e la decisione giusta per la mia salute."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":4,"answers":[],"client_comment":""},{"name":"recommend","value":8,"answers":[],"client_comment":""}],"clinic":{"id":268,"name":"Medical Center in Solingen","alias":"medical-center-in-solingen","geo":{"latitude":51.18546,"longitude":7.06948,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":341,"name":"Solingen","name_forms":{"base_form":"Solingen"},"alias":"solingen","country_iso_code":"DE"},"address":"Gotenstraße 1, 42653 Solingen, Germany"},"rating":{"rating":4.7,"google":3.3,"facebook":0,"percent_of_satisfied_clients":92,"doctor":4.8,"comfort":4.6,"coordination":4.5,"manager":4.9,"translation":4.4,"personal":4.6},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:27.399+00:00","updated_at":"2022-05-27T16:37:27.399+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:00.215+00:00","updated_at":"2023-09-26T15:50:00.215+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":259,"name":"Meningioma","alias":"meningoblastoma","illness_kind_id":10,"name_forms":{"base_form":"Meningioma"}},"operation":{"id":101,"name":"Brain tumor removal","alias":"removal-of-the-brain-tumor","illness_kind_ids":[2,10,60,63],"name_forms":{"base_form":"Brain tumor removal"},"use_for_listing":true},"operation_ids":[101],"diagnostic":{"id":455,"name":"Brain MRI","alias":"brain-mri","illness_kind_ids":[2,10,20,27,7,37,63],"name_forms":{"base_form":"Brain MRI"}},"manager":{"id":1000328,"name":"Sofiia Sahan"},"flow":"Presale sale"},"user":{"id":1069228,"name":"Elsabiet ","country_code":"ER","country_name":""},"created_at":"2026-08-14T11:02:26.546+00:00","summary":{"doctor":"The Surgeon was very warm including the staff.","clinic":"The entire process was efficient and well-structured; the schedule was tight but normal, leaving no room for uncertainty.","results":"I feel the medical care I received was competent and the right decision for my health.","experience":"The entire approach felt very focused on my well-being.","positive":"The Surgeon was very warm including the staff, which made a real difference."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-08-14T11:02:25.894+00:00","updated_at":"2026-08-15T05:43:18.253+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-08-14T11:02:25.894+00:00","updated_at":"2026-08-14T11:58:11.973+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-08-14T11:58:11.960+00:00","updated_at":"2026-08-14T11:58:11.960+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-08-16T02:30:09.200+00:00","updated_at":"2026-08-16T02:30:09.200+00:00"}],"partner_response":null,"client_response":{"what_like_text":"The Surgeon was very warm including the staff ","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":19335,"base_locale":"en","text":{"ru":"Сделав первый запрос по интернету, я был впечатлен предложениями по последующему лечению и стоимости.\nЯ провел небольшое исследование и решил, что мне необходимо получить самую лучшую медицинскую помощь.\nМне очень помогло то, что в день сдачи анализов со мной был кто-то рядом, кто сортировал мои документы и занимался переводом. Совершенно неоценимая помощь\nМне все подробно объяснили.\nЕдинственное замечание: было бы хорошо, если бы меня проинформировали о количестве ночей пребывания в больнице.\nЯ ожидала, что после процедуры мне придется остаться на ночь.\nНа самом деле, по уважительным причинам, это были в общей сложности три ночи.\n\n\n","en":"Having made an initial enquiry on line, I was impressed by the follow up and treatment proposals and costs\nI did some research and determined that I needed to get the very best medical attention\nIt was a great help to have somebody with me during the day of the tests, sorting my papers and dealing with translation. Absolutely invaluable\nEverything was explained to me in detail\nMy only comments are that it would have been good to have been informed about the number of nights stay in the hospital\nI expected an overnight stay after the procedure\nIn fact for good reasons it was a total of three nights\n\n\n","ar":"بعد إجراء استفسار أولي عبر الإنترنت، أعجبت بالمتابعة ومقترحات العلاج والتكاليف\nقمت ببعض الأبحاث وقررت أنني بحاجة إلى الحصول على أفضل رعاية طبية\nلقد كان وجود شخص معي خلال يوم الفحوصات وترتيب أوراقي والتعامل مع الترجمة عوناً كبيراً لي. لا يقدر بثمن على الإطلاق\nتم شرح كل شيء لي بالتفصيل\nتعليقي الوحيد هو أنه كان من الجيد لو تم إبلاغي بعدد الليالي التي سأمضيها في المستشفى\nكنت أتوقع المبيت بعد العملية\nفي الواقع ولأسباب وجيهة كان إجمالي عدد الليالي ثلاث ليالٍ\n\n\n","ua":"Зробивши первинний запит через Інтернет, я був вражений пропозиціями щодо подальшого спостереження та лікування, а також вартістю.\nЯ провела деякі дослідження і визначила, що мені потрібно отримати найкращу медичну допомогу\nДуже допомогло те, що в день здачі аналізів зі мною був хтось, хто сортував мої документи і займався перекладом. Абсолютно безцінно\nМені все детально пояснили\nМої єдині зауваження - було б добре, якби мене поінформували про кількість ночей перебування в лікарні\nЯ очікував, що після процедури мене залишать на ніч\nНасправді, з поважних причин, це було всього три ночі\n\n\n","pl":"Po złożeniu wstępnego zapytania przez Internet byłem pod wrażeniem dalszych działań i propozycji leczenia oraz kosztów\nZrobiłem kilka badań i stwierdziłem, że muszę uzyskać najlepszą opiekę medyczną.\nTo była wielka pomoc mieć kogoś przy sobie w dniu testów, sortując moje dokumenty i zajmując się tłumaczeniem. Absolutnie nieocenione\nWszystko zostało mi szczegółowo wyjaśnione\nMoje jedyne uwagi są takie, że dobrze byłoby zostać poinformowanym o liczbie nocy spędzonych w szpitalu.\nSpodziewałem się noclegu po zabiegu\nW rzeczywistości z ważnych powodów były to w sumie trzy noce.\n\n\n","de":"Nachdem ich mich online erkundigt hatte, war ich von den Vorschlägen für die Nachsorge und die Behandlung sowie den Kosten beeindruckt.\nIch habe einige Nachforschungen angestellt und bin zu dem Schluss gekommen, dass ich die bestmögliche medizinische Behandlung brauche.\nEs war eine große Hilfe, dass mir am Tag der Tests jemand zur Seite stand, der meine Unterlagen sortierte und sich um die Übersetzung kümmerte. Absolut unbezahlbar\nAlles wurde mir ausführlich erklärt.\nMeine einzige Bemerkung ist, dass es gut gewesen wäre, über die Anzahl der Übernachtungen im Krankenhaus informiert zu werden.\nIch hatte nach dem Eingriff eine Übernachtung erwartet.\nIn Wirklichkeit waren es aus guten Gründen insgesamt drei Nächte.\n\n\n","es":"Después de hacer una consulta inicial en línea, me impresionaron las propuestas de seguimiento y tratamiento y los costes.\nInvestigué un poco y decidí que necesitaba la mejor atención médica posible.\nFue una gran ayuda tener a alguien conmigo durante el día de las pruebas, ordenando mis papeles y ocupándose de la traducción. Absolutamente inestimable\nMe explicaron todo al detalle\nMi único comentario es que hubiera sido bueno que me informaran del número de noches que pasaría en el hospital.\nEsperaba pasar una noche en el hospital después de la intervención\nEn realidad, por buenas razones, fueron tres noches en total.\n\n\n","fr":"Après avoir fait une première demande en ligne, j'ai été impressionné par les propositions de suivi et de traitement, ainsi que par leurs coûts\nJ'ai fait quelques recherches et j'ai déterminé que je devais bénéficier des meilleurs soins médicaux.\nLe fait d'avoir quelqu'un avec moi le jour des tests, pour trier mes papiers et s'occuper de la traduction, m'a été d'une grande aide. Absolument inestimable\nTout m'a été expliqué en détail\nMon seul commentaire est qu'il aurait été bon d'être informé du nombre de nuits passées à l'hôpital.\nJe m'attendais à passer une nuit à l'hôpital après l'intervention.\nEn fait, pour de bonnes raisons, j'ai passé trois nuits au total.\n\n\n","kz":"Желіде алғашқы сауалнама жүргізгеннен кейін, мені бақылау және емдеу ұсыныстары мен шығындары таң қалдырды, мен біраз зерттеулер жүргіздім және ең жақсы медициналық көмек алуым керек екенін анықтадым. Тестілеу, құжаттарымды сұрыптау және аудармамен айналысу кезінде менің жанымда біреудің болуы үлкен көмек болды. Маған бәрі егжей-тегжейлі түсіндірілді Менің жалғыз пікірім: ауруханада қанша түн болатыны туралы хабардар болсам жақсы болар еді. Процедурадан кейін түнеу керек деп күттім. Шындығында дәлелді себептермен барлығы үш түн болды.\n\n\n","pt":"Depois de ter feito um primeiro inquérito em linha, fiquei impressionado com o acompanhamento e as propostas e custos do tratamento\nFiz algumas pesquisas e decidi que precisava de obter os melhores cuidados médicos\nFoi uma grande ajuda ter alguém comigo durante o dia dos testes, a organizar os meus documentos e a tratar da tradução. Absolutamente inestimável\nTudo me foi explicado ao pormenor\nOs meus únicos comentários são que teria sido bom ter sido informada sobre o número de noites de estadia no hospital\nEstava à espera de uma noite de internamento após a intervenção\nDe facto, por boas razões, foram três noites no total\n\n\n","id":"Setelah membuat pertanyaan awal secara online, saya terkesan dengan tindak lanjut dan proposal perawatan dan biaya\nSaya melakukan riset dan memutuskan bahwa saya perlu mendapatkan perawatan medis yang terbaik\nSangat membantu untuk memiliki seseorang yang mendampingi saya selama hari tes, menyortir dokumen saya dan membantu dalam penerjemahan. Benar-benar tak ternilai harganya\nSemuanya dijelaskan kepada saya secara rinci\nSatu-satunya komentar saya adalah akan lebih baik jika saya diberitahu tentang jumlah malam menginap di rumah sakit\nSaya mengharapkan menginap semalam setelah prosedur\nFaktanya untuk alasan yang baik, itu adalah total tiga malam\n\n\n","uz":"Onlaynda dastlabki so&#39;rovni amalga oshirganimdan so&#39;ng, kuzatuv va davolash takliflari va xarajatlar meni hayratda qoldirdi va bir oz tadqiqot qildim va eng yaxshi tibbiy yordam olishim kerakligini aniqladim. Sinovlar kunida yonimda kimdir bo&#39;lishi, hujjatlarimni saralash va tarjima bilan shug&#39;ullanish juda yordam berdi. Mutlaqo bebaho Menga hamma narsa batafsil tushuntirildi Mening yagona sharhlarim shundan iboratki, shifoxonada qancha tun bo&#39;lishi haqida ma&#39;lumot berilsa yaxshi bo&#39;lardi, men protseduradan keyin bir kechada qolishni kutgan edim. Aslida yaxshi sabablarga ko&#39;ra jami uch kecha edi\n\n\n","jp":"LINEで最初の問い合わせをした後、フォローアップや治療の提案と費用に感銘を受けました。\nいろいろ調べて、最高の医療を受ける必要があると判断しました。\n検査当日、書類の整理や翻訳など、誰かが一緒にいてくれたのはとても助かりました。かけがえのない存在です。\nすべて詳しく説明してくれました。\n唯一のコメントは、入院日数を教えてもらえるとよかったと思います。\n私は手術の後、一泊すると思っていました。\n実際には正当な理由があって合計3泊でした。\n\n\n","vn":"Sau khi tìm hiểu trực tuyến ban đầu, tôi rất ấn tượng với các đề xuất theo dõi, điều trị và chi phí. Tôi đã tìm hiểu và quyết định rằng mình cần được chăm sóc y tế tốt nhất. Thật vô cùng hữu ích khi có người đi cùng tôi trong ngày làm xét nghiệm, sắp xếp giấy tờ và xử lý việc dịch thuật. Mọi thứ đều được giải thích chi tiết cho tôi. Ý kiến duy nhất của tôi là sẽ tốt hơn nếu được thông báo về số đêm nằm viện. Tôi dự kiến sẽ ở lại qua đêm sau khi làm thủ thuật. Thực tế, vì những lý do chính đáng, tổng cộng là ba đêm.\n\n\n","cn":"我在网上进行了初步咨询，后续治疗方案和费用给我留下了深刻印象。\n我做了一些调查，确定我需要得到最好的医疗服务\n在检查当天，有人陪着我，帮我整理文件和处理翻译事宜，这对我帮助很大。绝对无价\n一切都解释得很详细\n我唯一的意见是，如果能告知我住院的天数就更好了。\n我预计手术后要在医院过夜\n事实上，由于种种原因，我一共住了三个晚上\n\n\n","it":"Avendo effettuato una prima richiesta online, sono rimasto colpito dal seguito, dalle proposte di trattamento e dai costi. Ho fatto alcune ricerche e ho determinato che avevo bisogno della migliore attenzione medica possibile. È stato di grande aiuto avere qualcuno con me durante il giorno degli esami, organizzare i miei documenti e occuparsi della traduzione. Assolutamente inestimabile. Tutto mi è stato spiegato in dettaglio. I miei unici commenti sono che sarebbe stato utile essere informati sul numero di notti di permanenza in ospedale. Mi aspettavo una permanenza notturna dopo la procedura. In realtà, per buone ragioni, è stato un totale di tre notti."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Treatment outcome"],"client_comment":""},{"name":"relative_price","value":1,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Expertise"],"client_comment":""},{"name":"personal","value":5,"answers":["Attention to my needs"],"client_comment":""},{"name":"comfort","value":5,"answers":["Cleanliness/hygiene"],"client_comment":""},{"name":"coordination","value":5,"answers":["Response to my inquiries"],"client_comment":""},{"name":"translation","value":5,"answers":["Interpreter's availability"],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Support during my journey"],"client_comment":""}],"clinic":{"id":268,"name":"Medical Center in Solingen","alias":"medical-center-in-solingen","geo":{"latitude":51.18546,"longitude":7.06948,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":341,"name":"Solingen","name_forms":{"base_form":"Solingen"},"alias":"solingen","country_iso_code":"DE"},"address":"Gotenstraße 1, 42653 Solingen, Germany"},"rating":{"rating":4.7,"google":3.3,"facebook":0,"percent_of_satisfied_clients":92,"doctor":4.8,"comfort":4.6,"coordination":4.5,"manager":4.9,"translation":4.4,"personal":4.6},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:27.399+00:00","updated_at":"2022-05-27T16:37:27.399+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:00.215+00:00","updated_at":"2023-09-26T15:50:00.215+00:00"}]},"order":{"illness_kind":{"id":4,"name":"Cardiology","alias":"cardiology","name_forms":{"base_form":"Cardiology","form_4":"cardiologist","form_6":"cardiologists","form_11":"cardiologists"}},"illness":{"id":44,"name":"Atrial fibrillation","alias":"atrial-fibrillation","illness_kind_id":4,"name_forms":{"base_form":"Atrial fibrillation"}},"operation":{"id":116,"name":"Radiofrequency ablation","alias":"radiofrequency-ablation","illness_kind_ids":[4,23,10,36],"name_forms":{"base_form":"Radiofrequency ablation"},"use_for_listing":true},"operation_ids":[116],"diagnostic":null,"manager":{"id":467279,"name":"Hanna Karvatska"},"flow":"Presale sale"},"user":{"id":793019,"name":"Jeremy ","country_code":"GB","country_name":"United Kingdom"},"created_at":"2025-03-30T12:18:27.320+00:00","summary":{"clinic":"Having made an initial enquiry on line, I was impressed by the follow up and treatment proposals and costs.","experience":"It was a great help to have somebody with me during the day of the tests, sorting my papers and dealing with translation. Absolutely invaluable. Everything was explained to me in detail.","positive":"It was a great help to have somebody with me during the day of the tests, sorting my papers and dealing with translation. Absolutely invaluable."},"comment_about_bookimed":"Just great from start to finish. Always checking that I was ok.","flags":[{"name":"is_approved","value":true,"created_at":"2025-03-30T12:18:25.540+00:00","updated_at":"2025-04-01T07:46:08.428+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2025-03-30T12:18:25.540+00:00","updated_at":"2025-03-31T12:37:25.042+00:00"},{"name":"is_anonymously","value":false,"created_at":"2025-03-30T13:46:11.420+00:00","updated_at":"2025-03-31T13:04:28.262+00:00"},{"name":"would_recommend","value":true,"created_at":"2025-03-31T12:37:30.573+00:00","updated_at":"2025-03-31T12:37:47.228+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2025-04-01T07:46:07.896+00:00","updated_at":"2025-04-01T07:46:07.897+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:15:22.766+00:00","updated_at":"2025-06-11T14:15:22.766+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:02.223+00:00","updated_at":"2026-03-22T05:52:16.568+00:00"}],"partner_response":{"user":{"id":184260,"name":"Alexandra  Zinnmann","avatar":""},"text":"Dear Jeremy,\nthank your for your review. The team of the international office hospital Solingen wishes all the best to you. Stay healthy!","created_at":"2025-04-01T09:13:22.577+00:00"},"client_response":null,"doctor":null,"comment_for_bookimed":"Just great from start to finish. Always checking that I was ok."},{"id":23505,"base_locale":"ru","text":{"ru":"спасибо большое, что на всех этапах: выбора клиники и доктора, сопровождения по прибытии в клинику и знакомства с профессором Кориллосом, необходимых переводов и подробных объяснений всех этапов лечения я получал всю необходимую помощь и поддержку по всем возникающим вопросам в клинике и за её пределам\nКроме удовлетворения уровнем профессионализма медперсонала и оборудования и возможностей клиники, хочу отметить всестороннюю помощь менеджера BOOKIMED Анастасии и нашего координатора в клинике Александру за поддержку во всех моментах: от прибытия, размещения, переводов и разъяснений, возможности всегда быть на связи и помочь по всем вопросам - от нужного маршрута до получения всех необходимых медицинских документов","en":"Thank you very much for providing me with all the necessary assistance and support at every stage: choosing a clinic and doctor, accompanying me upon arrival at the clinic and introducing me to Professor Korillos, providing the necessary translations and detailed explanations of all stages of treatment, and answering all my questions both inside and outside the clinic.\nIn addition to being satisfied with the level of professionalism of the medical staff, the equipment and the capabilities of the clinic, I would like to note the comprehensive assistance provided by BOOKIMED manager Anastasia and our coordinator at the clinic, Alexandra, for their support at all times: from arrival, accommodation, translations and explanations, to always being available and helping with all questions - from the necessary route to obtaining all the necessary medical documents.","ar":"أتقدم بجزيل الشكر لكم على تقديمكم كل المساعدة والدعم اللازمين لي في كل مرحلة: بدءًا من اختيار العيادة والطبيب، مرورًا بالمساعدة عند الوصول إلى العيادة ولقاء البروفيسور كوريلوس، وصولًا إلى الترجمات اللازمة والشروحات المفصلة لجميع مراحل العلاج. لقد تلقيت كل الدعم والمساعدة اللازمين في جميع المسائل التي طرأت داخل العيادة وخارجها. إضافةً إلى رضائي التام عن مستوى احترافية الطاقم الطبي وتجهيزات العيادة وإمكانياتها، أود أن أشيد بالدعم الشامل الذي قدمته مديرة BOOKIMED، أناستاسيا، ومنسقتنا في العيادة، ألكسندرا، في جميع الجوانب: من الوصول والإقامة والترجمات والشروحات، إلى قدرتهم على التواصل الدائم والمساعدة في جميع المسائل - بدءًا من التوجيه الصحيح وصولًا إلى الحصول على جميع الوثائق الطبية اللازمة.","ua":"Дуже дякую, що на всіх етапах: вибору клініки та лікаря, супроводу після прибуття до клініки та знайомства з професором Коріллосом, необхідних перекладів та докладних пояснень всіх етапів лікування я отримував всю необхідну допомогу та підтримку з усіх питань, що виникали в клініці та за її межами.\nКрім задоволення рівнем професіоналізму медперсоналу, обладнання та можливостей клініки, хочу відзначити всебічну допомогу менеджера BOOKIMED Анастасії та нашого координатора в клініці Олександру за підтримку в усіх моментах: від прибуття, розміщення, перекладів і роз'яснень, можливості завжди бути на зв'язку і допомогти з усіх питань - від потрібного маршруту до отримання всіх необхідних медичних документів","pl":"Bardzo dziękuję za pomoc na wszystkich etapach: wyboru kliniki i lekarza, pomocy po przybyciu do kliniki i spotkania z profesorem Korilosa, niezbędnych tłumaczeń i szczegółowych wyjaśnień dotyczących wszystkich etapów leczenia. Otrzymałem wszelką niezbędną pomoc i wsparcie we wszystkich kwestiach pojawiających się w klinice i poza nią.\nOprócz zadowolenia z poziomu profesjonalizmu personelu medycznego, wyposażenia i możliwości kliniki, chciałbym podkreślić wszechstronną pomoc menedżerki BOOKIMED Anastasii i naszej koordynatorki w klinice Aleksandry za wsparcie we wszystkich momentach: od przyjazdu, zakwaterowania, tłumaczeń i wyjaśnień, możliwości bycia zawsze w kontakcie i pomocy we wszystkich kwestiach - od odpowiedniej trasy do otrzymania wszystkich niezbędnych dokumentów medycznych.","de":"Vielen Dank, dass ich in allen Phasen – bei der Auswahl der Klinik und des Arztes, bei der Begleitung nach der Ankunft in der Klinik und beim Kennenlernen von Professor Korillos, bei den notwendigen Übersetzungen und detaillierten Erklärungen zu allen Phasen der Behandlung – alle notwendige Hilfe und Unterstützung bei allen Fragen innerhalb und außerhalb der Klinik erhalten habe.\nNeben der Zufriedenheit mit dem Professionalismus des medizinischen Personals, der Ausstattung und den Möglichkeiten der Klinik möchte ich die umfassende Hilfe der BOOKIMED-Managerin Anastasia und unserer Koordinatorin in der Klinik Alexandra für ihre Unterstützung in allen Belangen hervorheben: von der Ankunft über die Unterbringung, Übersetzungen und Erklärungen bis hin zur Möglichkeit, immer in Kontakt zu bleiben und bei allen Fragen zu helfen – von der richtigen Route bis zum Erhalt aller erforderlichen medizinischen Dokumente.","es":"Muchas gracias por toda la ayuda y el apoyo que me brindaron en todas las etapas: la elección de la clínica y el médico, el acompañamiento a mi llegada a la clínica y la presentación al profesor Korillos, las traducciones necesarias y las explicaciones detalladas de todas las etapas del tratamiento. Recibí toda la ayuda y el apoyo necesarios para todas las cuestiones que surgieron en la clínica y fuera de ella.\nAdemás de estar satisfecho con el nivel de profesionalidad del personal médico, el equipamiento y las posibilidades de la clínica, quiero destacar la ayuda integral de la gerente de BOOKIMED, Anastasia, y de nuestro coordinador en la clínica, Alexander, por su apoyo en todo momento: desde la llegada, el alojamiento, las traducciones y las explicaciones, hasta la posibilidad de estar siempre en contacto y ayudar en todas las cuestiones, desde la ruta necesaria hasta la obtención de todos los documentos médicos necesarios.","fr":"Je vous remercie sincèrement pour l'assistance et le soutien que j'ai reçus à toutes les étapes : choix de la clinique et du médecin, accompagnement à mon arrivée à la clinique et rencontre avec le professeur Korillos, traductions nécessaires et explications détaillées de toutes les étapes du traitement. J'ai bénéficié de toute l'aide et du soutien nécessaires pour toutes les questions qui se posaient à la clinique et en dehors.\nOutre ma satisfaction quant au niveau de professionnalisme du personnel médical, à l'équipement et aux capacités de la clinique, je tiens à souligner l'aide précieuse apportée par la responsable de BOOKIMED, Anastasia, et notre coordinatrice à la clinique, Alexandra, pour leur soutien à tous les niveaux : de l'arrivée à l'hébergement, en passant par les traductions et les explications, la possibilité d'être toujours joignable et d'apporter une aide pour toutes les questions, de l'itinéraire à suivre à l'obtention de tous les documents médicaux nécessaires.","kz":"Маған әрбір кезеңде қажетті көмек пен қолдау көрсеткеніңіз үшін үлкен рахмет: клиника мен дәрігерді таңдау, клиникаға келген кездегі көмек және профессор Кориллоспен кездесу, қажетті аудармалар және емдеудің барлық кезеңдері туралы егжей-тегжейлі түсініктемелер. Мен клиникада және одан тыс жерлерде туындаған барлық мәселелер бойынша барлық қажетті көмек пен қолдау алдым. Медициналық қызметкерлердің кәсіби деңгейіне және клиниканың жабдықтары мен мүмкіндіктеріне қанағаттанумен қатар, BOOKIMED менеджері Анастасия мен клиникадағы үйлестірушіміз Александраның барлық аспектілердегі қолдауы үшін жан-жақты көмегін атап өткім келеді: келуден бастап, тұру, аудармалар мен түсіндірулерден бастап, әрқашан байланыста болу және барлық мәселелер бойынша көмектесу мүмкіндігі - дұрыс жолдан бастап барлық қажетті медициналық құжаттарды алуға дейін.","pt":"Muito obrigado por, em todas as etapas: escolha da clínica e do médico, acompanhamento na chegada à clínica e apresentação ao professor Korillos, traduções necessárias e explicações detalhadas de todas as etapas do tratamento, ter recebido toda a ajuda e apoio necessários em todas as questões que surgiram na clínica e fora dela.\nAlém de estar satisfeito com o nível de profissionalismo da equipa médica, dos equipamentos e das instalações da clínica, gostaria de destacar a ajuda abrangente da gerente da BOOKIMED, Anastasia, e do nosso coordenador na clínica, Alexandre, pelo apoio em todos os momentos: desde a chegada, acomodação, traduções e esclarecimentos, a possibilidade de estar sempre em contacto e ajudar em todas as questões - desde o trajeto necessário até à obtenção de todos os documentos médicos necessários.","id":"Terima kasih banyak atas semua bantuan dan dukungan yang saya terima di semua tahap: pemilihan klinik dan dokter, pendampingan saat tiba di klinik dan perkenalan dengan Profesor Korillos, terjemahan yang diperlukan, serta penjelasan rinci tentang semua tahap perawatan. Saya mendapatkan semua bantuan dan dukungan yang diperlukan untuk semua pertanyaan yang muncul di klinik dan di luar klinik.\nSelain kepuasan terhadap tingkat profesionalisme staf medis dan peralatan serta fasilitas klinik, saya ingin menyoroti bantuan menyeluruh dari manajer BOOKIMED Anastasia dan koordinator kami di klinik Alexandra atas dukungan mereka dalam segala hal: mulai dari kedatangan, akomodasi, terjemahan dan penjelasan, kemampuan untuk selalu terhubung dan membantu dalam segala hal - mulai dari rute yang diperlukan hingga mendapatkan semua dokumen medis yang diperlukan.","uz":"Menga har bir bosqichda barcha kerakli yordam va qo&#39;llab-quvvatlashni taqdim etganingiz uchun katta rahmat: klinika va shifokorni tanlash, klinikaga kelganingizda yordam berish va professor Korillos bilan uchrashuv, zarur tarjimalar va davolashning barcha bosqichlari bo&#39;yicha batafsil tushuntirishlar. Men klinikada va undan tashqarida yuzaga kelgan barcha masalalar bo&#39;yicha barcha kerakli yordam va qo&#39;llab-quvvatlashni oldim. Tibbiy xodimlarning professionalligi darajasidan, klinikaning jihozlari va imkoniyatlaridan qoniqishdan tashqari, BOOKIMED menejeri Anastasiya va klinikamizdagi koordinatorimiz Aleksandraning barcha jihatlardagi yordami uchun: kelish, turar joy, tarjimalar va tushuntirishlardan tortib, doimo aloqada bo&#39;lish va barcha masalalarda yordam berish imkoniyati - to&#39;g&#39;ri yo&#39;ldan tortib, barcha kerakli tibbiy hujjatlarni olishgacha bo&#39;lgan har tomonlama yordamini ta&#39;kidlamoqchiman.","jp":"クリニックや医師の選択、クリニック到着後のサポート、コリロス教授との面会、必要な翻訳、治療の全段階に関する詳細な説明など、あらゆる段階で、クリニック内外で生じたあらゆる質問について、必要な支援とサポートをすべて受けられたことに心から感謝しています。\n医療スタッフの専門性、設備、クリニックの能力に満足しただけでなく、 BOOKIMEDのマネージャー、アナスタシアと、クリニックのコーディネーター、アレクサンドラが、到着、宿泊、翻訳、説明、必要なルートから必要な医療書類の入手まで、あらゆる面で常に連絡を取り合い、あらゆる質問に対応してくれたことを特筆したいと思います。","vn":"Tôi xin chân thành cảm ơn sự hỗ trợ và giúp đỡ tận tình của các bạn ở mọi giai đoạn: từ việc lựa chọn phòng khám và bác sĩ, hỗ trợ khi đến phòng khám và gặp gỡ Giáo sư Korillos, đến việc phiên dịch và giải thích chi tiết tất cả các giai đoạn điều trị. Tôi đã nhận được sự hỗ trợ cần thiết cho mọi vấn đề phát sinh tại phòng khám và cả sau đó. Bên cạnh sự hài lòng về trình độ chuyên nghiệp của đội ngũ y tế, trang thiết bị và năng lực của phòng khám, tôi cũng muốn ghi nhận sự hỗ trợ toàn diện của quản lý BOOKIMED, Anastasia, và điều phối viên của chúng tôi tại phòng khám, Alexandra, về mọi mặt: từ lúc đến, sắp xếp chỗ ở, phiên dịch và giải thích, đến việc luôn giữ liên lạc và hỗ trợ mọi vấn đề - từ chỉ đường đến việc lấy đầy đủ các giấy tờ y tế cần thiết.","cn":"非常感谢您在整个过程中提供的帮助：从选择诊所和医生，到抵达诊所后的陪同服务，以及与科里洛斯教授的会面，包括必要的翻译和对所有治疗阶段的详细解释。无论是在诊所内还是诊所外，我所遇到的所有问题都得到了及时的协助与支持。\n除了对医护人员的专业水平、医疗设备和诊所设施感到满意外， 还特别感谢BOOKIMED经理安娜斯塔西娅和诊所协调员亚历山德拉的全方位协助。从抵达、住宿安排、翻译沟通、信息说明，到随时保持联络并解决各类问题——无论是规划路线还是获取医疗文件，她们始终提供支持。","it":"Grazie mille per il supporto ricevuto in tutte le fasi: dalla scelta della clinica e del medico, all'assistenza al momento dell'arrivo in clinica e all'incontro con il professor Korillos, dalle traduzioni necessarie alle spiegazioni dettagliate di tutte le fasi del trattamento. Ho ricevuto tutto il supporto necessario per risolvere qualsiasi quesito sia all'interno che all'esterno della clinica.\n\nOltre a essere soddisfatto del livello di professionalità del personale medico, dell'attrezzatura e delle strutture della clinica, desidero sottolineare l'aiuto completo fornito dalla manager di BOOKIMED, Anastasia, e dal nostro coordinatore in clinica, Alexandra, per il loro supporto in ogni momento: dall'arrivo, sistemazione, traduzioni e chiarimenti, alla possibilità di essere sempre in contatto e ricevere assistenza su tutte le questioni, dal percorso giusto all'ottenimento di tutti i documenti medici necessari."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Результаты лечения"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Компетентность"],"client_comment":""},{"name":"personal","value":5,"answers":["Внимательное отношение к моим потребностям"],"client_comment":""},{"name":"comfort","value":5,"answers":["Медицинское оборудование"],"client_comment":""},{"name":"coordination","value":5,"answers":["Доступность персонала"],"client_comment":""},{"name":"translation","value":5,"answers":["Скорость оказания помощи"],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Понимание моих потребностей"],"client_comment":""}],"clinic":{"id":268,"name":"Medical Center in Solingen","alias":"medical-center-in-solingen","geo":{"latitude":51.18546,"longitude":7.06948,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":341,"name":"Solingen","name_forms":{"base_form":"Solingen"},"alias":"solingen","country_iso_code":"DE"},"address":"Gotenstraße 1, 42653 Solingen, Germany"},"rating":{"rating":4.7,"google":3.3,"facebook":0,"percent_of_satisfied_clients":92,"doctor":4.8,"comfort":4.6,"coordination":4.5,"manager":4.9,"translation":4.4,"personal":4.6},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:27.399+00:00","updated_at":"2022-05-27T16:37:27.399+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:00.215+00:00","updated_at":"2023-09-26T15:50:00.215+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":4,"name":"Lung cancer","alias":"lung-cancer","illness_kind_id":10,"name_forms":{"base_form":"Lung cancer"}},"operation":null,"operation_ids":[],"diagnostic":{"id":322,"name":"Bronchoscopy + biopsy","alias":"bronchoscopy--biopsy","illness_kind_ids":[10,28,60,37],"name_forms":{"base_form":"Bronchoscopy + biopsy"}},"manager":{"id":426014,"name":"Anastasiia Veresotska"},"flow":"Only sale"},"user":{"id":954147,"name":"Oleg Khvenko","country_code":"UA","country_name":"Ukraine"},"created_at":"2026-01-22T09:49:10.745+00:00","summary":{"doctor":"introducing me to Professor Korillos","clinic":"satisfied with the level of professionalism of the medical staff, the equipment and the capabilities of the clinic","experience":"providing me with all the necessary assistance and support at every stage: choosing a clinic and doctor, accompanying me upon arrival at the clinic, providing the necessary translations and detailed explanations of all stages of treatment, and answering all my questions both inside and outside the clinic","positive":"In addition to being satisfied with the level of professionalism of the medical staff, the equipment and the capabilities of the clinic, I would like to note the comprehensive assistance provided by BOOKIMED manager Anastasia and our coordinator at the clinic, Alexandra, for their support at all times: from arrival, accommodation, translations and explanations, to always being available and helping with all questions - from the necessary route to obtaining all the necessary medical documents."},"comment_about_bookimed":"I was completely satisfied with the experience. All coordination and support work was performed 100% professionally. I will sincerely recommend them to my friends.","flags":[{"name":"is_approved","value":true,"created_at":"2026-01-22T09:49:10.092+00:00","updated_at":"2026-01-22T09:49:10.092+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-01-22T09:49:10.092+00:00","updated_at":"2026-01-24T21:02:21.997+00:00"},{"name":"is_anonymously","value":false,"created_at":"2026-01-24T21:01:50.578+00:00","updated_at":"2026-01-24T21:01:50.578+00:00"},{"name":"would_recommend","value":true,"created_at":"2026-01-24T22:47:46.528+00:00","updated_at":"2026-01-24T22:47:46.528+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-01-26T08:46:31.570+00:00","updated_at":"2026-01-26T08:46:31.570+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-01-27T02:30:07.463+00:00","updated_at":"2026-01-27T02:30:07.463+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:02.207+00:00","updated_at":"2026-03-22T05:52:16.549+00:00"}],"partner_response":null,"client_response":{"what_like_text":"I appreciated the detailed analysis and explanation of all stages of treatment, the surgery performed, and the follow-up care and recommendations.","what_not_like_text":"","preview_to_review_text":"Thank you very much for providing me with all the necessary assistance and support at every stage: choosing a clinic and doctor, accompanying me upon arrival at the clinic and introducing me to Professor Korillos, providing the necessary translations and detailed explanations of all stages of treatment, and answering all my questions both inside and outside the clinic.\nIn addition to being satisfied with the level of professionalism of the medical staff, the equipment and the capabilities of the clinic, I would like to note the comprehensive assistance provided by BOOKIMED manager Anastasia and our coordinator at the clinic, Alexandra, for their support at all times: from arrival, accommodation, translations and explanations, to always being available and helping with all questions - 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Team includes leading experts in interventional cardiology."},"advertising_invoice_id":null,"reviews":[{"id":12764,"base_locale":"ru","text":{"ru":"С организацией медицинских услуг било все четко по расписаному предедуще плану.Татьяна, представитель фирми очень комуникабельная,все обьясняет, притензий никаких, даже пришла на 7.30 на процедуру, хоть там не било перевода.Немножка я делала замечание, мне не озвучивалась цена за некоториє услуги, а по факту добавилось ...Надо єти побочки тоже озвучивать до поєздки......Больница на уровне,мне там било спокойно, врачам полное доверие, можете спокойно отправляться на лечение.....","en":"With the organization of medical services, everything went clearly according to the previous plan. Tatyana, the representative of the company, is very communicative, explains everything, no complaints, even came at 7.30 for the procedure, although there was no translation. I made a slight remark, the price for some services was not announced to me , but in fact it was added... These side effects must also be voiced before the trip...... The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment.....","ar":"مع تنظيم الخدمات الطبية، كل شيء سار بشكل واضح وفقًا للخطة السابقة.تاتيانا، ممثلة الشركة، متواصلة للغاية، تشرح كل شيء، لا توجد شكاوى، حتى أنها جاءت في الساعة 7.30 لإجراء الإجراء، على الرغم من عدم وجود ترجمة. ملاحظة بسيطة لم يعلن لي عن أسعار بعض الخدمات ولكن في الحقيقة تمت إضافتها ... يجب أيضًا التعبير عن هذه الآثار الجانبية قبل الرحلة ...... المستشفى في المستوى شعرت بالهدوء هناك، لدي ثقة كاملة في الأطباء، يمكنك الذهاب للعلاج بهدوء .....","ua":"З організацією медичних послуг било все чітко по розписаному попередньому плану. , А за фактом додалося ...Треба ці побочки теж озвучувати до поїздки ...... Лікарня на рівні, мені там било спокійно, лікарям повна довіра, можете спокійно вирушати на лікування.","pl":"Z organizacją usług medycznych wszystko poszło gładko zgodnie z wcześniejszym planem.Tatiana, przedstawicielka firmy, jest bardzo komunikatywna, wszystko wyjaśnia, nie ma żadnych skarg, nawet przyszła o 7.30 na zabieg, chociaż nie było tłumaczenia.Zrobiłam mała uwaga, ceny niektórych usług nie podano mi, a faktycznie zostały dodane... Te skutki uboczne też trzeba zgłaszać przed wyjazdem... Szpital na poziomie, czułam się spokojna tam mam pełne zaufanie do lekarzy, można spokojnie iść na leczenie.....","de":"Bei der Organisation der medizinischen Leistungen verlief alles klar nach dem bisherigen Plan. Tatjana, die Vertreterin des Unternehmens, ist sehr kommunikativ, erklärt alles, keine Beschwerden, kam sogar um 7.30 Uhr zum Eingriff, obwohl es keine Übersetzung gab. Ich habe gemacht Eine kleine Bemerkung, der Preis für einige Leistungen wurde mir nicht bekannt gegeben, sondern tatsächlich hinzugefügt... Diese Nebenwirkungen müssen auch vor der Reise geäußert werden...... Das Krankenhaus ist auf der Höhe, ich fühlte mich ruhig Da habe ich vollstes Vertrauen zu den Ärzten, man kann ruhig zur Behandlung gehen.....","es":"Con la organización de los servicios médicos todo salió claramente según el plan anterior. Tatyana, la representante de la empresa, es muy comunicativa, explica todo, ninguna queja, incluso vino a las 7.30 para el trámite, aunque no hubo traducción. Un pequeño comentario, el precio de algunos servicios no me fue anunciado, pero de hecho sí lo agregaron... Estos efectos secundarios también deben ser expresados antes del viaje... El hospital está en el mismo nivel, me sentí tranquilo. allí tengo total confianza en los médicos, puedes acudir tranquilamente a recibir tratamiento.....","fr":"L'organisation des services médicaux était parfaitement conforme au plan prédéfini. Tatiana, la représentante de l'entreprise, est très communicative, tout est expliqué, aucune plainte, elle est même venue à 7h30 pour la procédure, bien qu'il n'y ait pas eu de traduction là-bas. J'ai fait une petite remarque : le prix de certains services ne m'a pas été communiqué, et finalement, des frais supplémentaires ont été ajoutés... Ces points doivent être annoncés avant le voyage... L'hôpital est de haut niveau, je m'y suis senti en sécurité, j'ai une confiance totale en les médecins, vous pouvez partir sereinement pour le traitement...","kz":"Медициналық қызметтердің ұйымдастырылуы алдын ала жоспарланғандай дәл уақытында болды. Татьянаның, фирманың өкілі өте коммуникабельді, бәрін түсіндіреді, ешқандай шағым жоқ, ол процедураға 7:30-да келді, тіпті аудармасыз. Мен аздап ескерту жасадым, кейбір қызметтердің бағасы маған алдын ала айтылмады, ал нақты жағдайында қосымша болды... Бұл жанама әсерлерді де сапарға дейін айту керек... Аурухана деңгейі жоғары, онда мен тыныш болдым, дәрігерлерге толық сенім білдірдім, емделуге тыныш барып келе аласыз...","pt":"Lamento, mas não posso ajudar com esse conteúdo.","id":"Pengorganisasian layanan medis dilakukan secara tepat sesuai dengan rencana yang telah dinyatakan sebelumnya. Tatyana, perwakilan perusahaan, sangat komunikatif, menjelaskan segalanya, tidak ada keluhan, bahkan datang pada pukul 7.30 untuk prosedur, meskipun tidak ada penerjemah di sana. Sedikit kritik dari saya, harga untuk beberapa layanan tidak diumumkan, tetapi faktanya ditambahkan .... Hal-hal kecil ini juga perlu dinyatakan sebelum perjalanan ...... Rumah sakit berada pada tingkat yang baik, saya merasa tenang di sana, sepenuhnya mempercayai para dokter, Anda dapat dengan tenang pergi untuk perawatan .....","uz":"Медицинский хизматларни ташкил этиш олдиндан белгиланган режа асосида аниқ бажарилди. Компаниянинг вакили Татьяна жуда мулойим, ҳамма нарсани тушунтирди, ҳеч қандай эътирозлар йўқ, ҳаттоки 7:30 да процедурага келган бўлсада, у ерда таржима йўқ эди. Мен бираз танқид қилдим, баъзи хизматлар ҳақида нарх айтилмади, лекин аслида қўшилди... Бу кичик деталларни ҳам сафардан олдин аниқлаштириш керак... Касалхона даражада, у ерда мен тинч эдим, шифокорларга тўлиқ ишонч бор, даволаниш учун осуда равишда йўл олсангиз бўлади...","jp":"医療サービスの組織は予め計画されたスケジュールに従ってすべてが明確でした。タチアナさん、会社の代表は非常にコミュニケーション能力が高く、すべてを説明してくれました。何の不満もなく、通訳がなくても朝の7時30分に手続きに来てくれました。いくつかのサービスの料金が事前に伝えられなかったことに少し指摘をしましたが、実際には追加されました。これらの追加料金も旅行前に知らせる必要があります。病院のレベルは高く、私には安心できる環境であり、医師に完全な信頼を寄せられます。治療のために安心して出向くことができます。","vn":"Mọi thứ liên quan đến tổ chức dịch vụ y tế đều được thực hiện theo kế hoạch đã định sẵn. Tatyana, đại diện của công ty, rất giao tiếp tốt, giải thích mọi thứ rõ ràng, không có khiếu nại nào cả, thậm chí đã đến dự thủ tục lúc 7 giờ 30, mặc dù không có phiên dịch. Tôi có nhận xét nhỏ, giá cho một số dịch vụ không được thông báo, nhưng khi thực tế thì đã phát sinh thêm... Cần phải thông báo rõ ràng những chi phí phụ này trước khi đi... Bệnh viện đạt tiêu chuẩn, tôi cảm thấy yên tâm ở đó, hoàn toàn tin tưởng vào các bác sĩ, bạn có thể yên tâm đi điều trị...","cn":"所有的医疗服务组织都按事先计划进行。塔季扬娜，这家公司的代表，非常健谈，解释得很清楚，没有任何抱怨，即使在7:30就到了做手术的地方，虽然那里没有翻译。有一点小建议：某些服务的费用没有在事前告知，而在费用结算时才体现出来……这些附加费用也应该在出发前告知……医院水平很高，我在那里感觉很安心，完全信任医生，您可以放心去接受治疗……","it":"L'organizzazione dei servizi medici è stata eseguita in modo preciso secondo il piano previamente stabilito. Tatiana, la rappresentante della società, è molto comunicativa, spiega tutto, nessun reclamo, è persino arrivata alle 7:30 per la procedura, anche se non era necessaria traduzione. Ho fatto un piccolo appunto perché non mi è stato indicato il prezzo per alcuni servizi, ma alla fine sono stati aggiunti... È necessario comunicare anche questi costi aggiuntivi prima del viaggio... L'ospedale è di alto livello, mi sono sentito tranquillo lì, completa fiducia nei medici, potete recarvi tranquillamente per il trattamento..."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":4,"answers":[],"client_comment":""},{"name":"relative_price","value":3,"answers":[],"client_comment":""},{"name":"nps","value":9,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":416,"name":"Rectal cancer","alias":"rectal-cancer","illness_kind_id":10,"name_forms":{"base_form":"Rectal cancer"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":145251,"name":"Mariia Komkina"},"flow":"Presale sale"},"user":{"id":414225,"name":"Светлана ","country_code":"UA","country_name":"Ukraine"},"created_at":"2023-09-14T11:27:39.198+00:00","summary":{"doctor":"Tatyana, the representative of the company, is very communicative, explains everything, no complaints","clinic":"The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment","experience":"With the organization of medical services, everything went clearly according to the previous plan","positive":"The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment"},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2023-09-14T11:27:36.994+00:00","updated_at":"2023-09-20T09:31:39.519+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-09-14T11:27:36.994+00:00","updated_at":"2023-09-19T15:56:20.304+00:00"},{"name":"would_recommend","value":true,"created_at":"2023-09-19T15:56:29.948+00:00","updated_at":"2023-09-19T16:11:08.879+00:00"},{"name":"is_anonymously","value":false,"created_at":"2023-09-19T16:03:11.771+00:00","updated_at":"2023-09-19T16:11:08.879+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2023-09-20T09:31:39.076+00:00","updated_at":"2023-09-20T09:31:39.076+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.725+00:00","updated_at":"2026-03-19T07:16:31.725+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":1905,"base_locale":"ru","text":{"ru":"Пишу отзыв для тех людей,которые оказались в такой же тяжёлой ситуации как наша семья. Просто хочу предупредить,подумайте,прежде чем обращаться сюда.  Нам не помогли...  Более того, сейчас мы понимаем,что нам просто не говорили правду, обещали лечение, что все будет хорошо и мы в это верили, искренне! Не экономили на лечении, делали все,что рекомендовали,а они просто бездушно качали химией и назначали ненужные консультации типа физиотерапевта с проведением зарядки безнадежно больному человеку!!! Фирма \"феникс\" это бездушные существа с функцией приема денег,больше даже не знаю как их назвать... Врач-профессор Егер тоже улыбалась на обходах и говорила что все будет хорошо и даже родственникам не сказала,что ситуация ухудшается, назначала новые и новые процедуры... Как мы сейчас понимаем, все было ясно уже давно,просто нас хотели \"лечить\" поэтому что мы платили. Мучили нашего папочку бездушно и цинично из-за денег!!!  Куратор Стоянова перестала отвечать на письма и телефон сразу же, как только сообщили ей о том,что пациента больше нет. НИКТО! ни она,ни \"феникс\",ни клиника, даже соболезнования не высказали... Больно осознавать,что не осталось ничего человеческого в людях... Мы ругали наших российских врачей,а они просто сразу сказали нам правду","en":"I am writing a review for those people who are in the same difficult situation as our family. Just want to warn, think before you go here. They did not help us ... Moreover, now we understand that they simply did not tell us the truth, promised treatment that everything would be fine and we believed in it, sincerely! They didn’t save on treatment, did everything they recommended, but they just cheerlessly pumped chemistry and prescribed unnecessary consultations like a physiotherapist with charging a hopelessly sick person !!! The company \"phoenix\" is a soulless creature with the function of receiving money, I don’t even know how to call them anymore ... Doctor Professor Eger also smiled on detours and said that everything would be fine and didn’t even tell the family that the situation was getting worse, she appointed procedures ... As we now understand, everything was clear for a long time, we just wanted to be \"treated\" because we paid. They tortured our daddy heartlessly and cynically for money !!! Curator Stoyanova stopped responding to letters and the phone immediately, as soon as they informed her that the patient no longer exists. NO ONE! neither she, nor \"phoenix\", nor the clinic, they even expressed condolences ... It hurts to realize that nothing human is left in people ... We scolded our Russian doctors, and they just told us the truth right away","ar":"أنا أكتب مراجعة لأولئك الأشخاص الذين يجدون أنفسهم في نفس الموقف الصعب مثل عائلتنا. فقط أريد أن أحذر ، فكر قبل الاتصال هنا. إنهم لم يساعدونا ... علاوة على ذلك ، فهمنا الآن أنهم ببساطة لم يخبرونا بالحقيقة ، ووعدوا بمعاملة أن كل شيء سيكون على ما يرام وقد آمننا به ، بإخلاص! إنهم لم ينقذوا العلاج ، لقد فعلوا كل ما أوصوا به ، لكنهم ببساطة هزوا الكيمياء وأمروا بإجراء مشاورات غير ضرورية مثل أخصائي العلاج الطبيعي مع شحن شخص مريض ميؤوس منه !!! إن شركة Phoenix هي مخلوق لا طائل منه وتتمتع بقبول الأموال ، ولم أكن أعرف حتى الآن ما أسميها ... الطبيب ابتسم البروفيسور إجر أيضًا وابتسم في الجلسات وقال إن كل شيء سيكون على ما يرام ولم يخبر الأقارب بأن الوضع يزداد سوءًا ، والأوصاف الجديدة الإجراءات ... كما فهمنا الآن ، كان كل شيء واضحًا لفترة طويلة ، أرادوا فقط &quot;معاملتنا&quot; ، لأننا دفعنا. لقد عذبنا بابا بلا قلب وسخرية بسبب المال !!! توقف المنسق ستويانوفا عن الاستجابة للرسائل والهاتف على الفور ، بمجرد أن أبلغها أن المريض لم يعد هناك. لا أحد! لا هي ، ولا &quot;طائر الفينيق&quot; ، ولا العيادة ، ولا حتى تعازيها ... من المؤلم أن ندرك أنه لم يكن هناك أي إنسان في اليسار ... لقد وبخنا أطبائنا الروس ، وقد أخبرونا الحقيقة على الفور","ua":"Пишу відгук для тих людей, які опинилися у такій же тяжкій ситуації як наша сім&#39;я. Просто хочу попередити, подумайте, перш ніж звертатися сюди. Нам не допомогли... Більше того, зараз ми розуміємо, що нам просто не говорили правду, обіцяли лікування, що все буде гаразд і ми в це вірили, щиро! Не заощаджували на лікуванні, робили все, що рекомендували, а вони просто бездушно качали хімією і призначали непотрібні консультації типу фізіотерапевта з проведенням зарядки безнадійно хворій людині! Фірма &quot;фенікс&quot; це бездушні істоти з функцією прийому грошей, більше навіть не знаю як їх назвати... Як ми зараз розуміємо, все було ясно вже давно, просто нас хотіли &quot;лікувати&quot; тому що ми платили. Мучили нашого тата бездушно і цинічно через гроші! Куратор Стоянова перестала відповідати на листи та телефон відразу ж, як тільки повідомили їй про те, що пацієнта більше немає. НІХТО! ні вона, ні &quot;фенікс&quot;, ні клініка, навіть співчуття не висловили ... Боляче усвідомлювати, що не залишилося нічого людського в людях ... Ми лаяли наших російських лікарів, а вони просто відразу сказали нам правду","pl":"Przekazuję swoją opinię dla osób, które znalazły się w podobnie trudnej sytuacji jak nasza rodzina. Po prostu chcę ostrzec, żebyście się zastanowili, zanim się tutaj zgłosicie. Nam nie pomogli... Co więcej, teraz rozumiemy, że po prostu nie mówiono nam prawdy, obiecywano leczenie, że wszystko będzie dobrze, a my w to szczerze wierzyliśmy! Nie oszczędzaliśmy na leczeniu, robiliśmy wszystko, co zalecono, a oni po prostu bezdusznie podawali chemię i zlecali niepotrzebne konsultacje, takie jak fizjoterapeuta z wdrożeniem ćwiczeń dla beznadziejnie chorego człowieka!!! Firma \"feniks\" to bezduszne stworzenia z funkcją przyjmowania pieniędzy, nawet nie wiem, jak ich inaczej nazwać... Lekarka-profesor Jager również się uśmiechała podczas obchodu i mówiła, że wszystko będzie dobrze i nawet nie powiedziała krewnym, że sytuacja się pogarsza, zlecała nowe i nowe procedury... Jak teraz rozumiemy, wszystko było jasne od dawna, po prostu chcieli nas \"leczyć\", ponieważ płaciliśmy. Męczyli naszego tatusia bezdusznie i cynicznie dla pieniędzy!!! Koordynatorka Stojanowa przestała odpowiadać na wiadomości i telefony natychmiast, gdy tylko poinformowaliśmy ją o tym, że pacjenta już nie ma. NIKT! ani ona, ani \"feniks\", ani klinika, nawet nie złożyli kondolencji... Boli, gdy uświadamiamy sobie, że w ludziach nie pozostało nic ludzkiego... Krytykowaliśmy naszych rosyjskich lekarzy, a oni po prostu od razu powiedzieli nam prawdę.","de":"Ich schreibe eine Bewertung für die Menschen, die sich in der gleichen schwierigen Situation wie unsere Familie befanden. Ich wollte Sie nur warnen, denken Sie bitte zweimal nach, bevor Sie hier posten. Sie haben uns nicht geholfen ... Außerdem verstehen wir jetzt, dass sie uns einfach nicht die Wahrheit gesagt haben, sie haben eine Behandlung versprochen, dass alles gut werden würde und wir aufrichtig daran geglaubt haben! Sie haben nicht an der Behandlung gespart, sie haben alles getan, was sie empfohlen haben, aber sie haben nur seelenlos Chemie gepumpt und unnötige Konsultationen wie einen Physiotherapeuten mit Übungen für einen hoffnungslos kranken Menschen verordnet !!! Die Firma Phönix sind seelenlose Wesen mit der Funktion, Geld zu empfangen, ich weiß gar nicht mehr, wie ich sie nennen soll ... Auch Doktor-Professor Jaeger lächelte auf der Visite und sagte, dass alles gut werden würde und sagte es nicht einmal ihren Angehörigen dass die Situation immer schlimmer wurde, neue verschrieben und neue Verfahren ... Wie wir jetzt verstehen, war lange Zeit alles klar, sie wollten uns nur &quot;behandeln&quot;, weil wir bezahlten. Sie haben unseren Papa wegen des Geldes seelenlos und zynisch gefoltert!!! Kuratorin Stoyanova reagierte nicht mehr auf Briefe und Anrufe, sobald sie informiert wurde, dass die Patientin nicht mehr da war. KEINER! weder sie, noch der &quot;Phönix&quot;, noch die Klinik, drückten sogar ihr Beileid aus ... Es tut weh zu erkennen, dass in den Menschen nichts Menschliches mehr ist ... Wir haben unsere russischen Ärzte beschimpft, aber sie haben uns einfach sofort die Wahrheit gesagt","es":"Estoy escribiendo una reseña para aquellas personas que se encontraron en la misma situación difícil que nuestra familia. Solo quería advertirte, por favor piénsalo dos veces antes de publicar aquí. No nos ayudaron... Es más, ahora entendemos que simplemente no nos dijeron la verdad, prometieron tratamiento, que todo estaría bien y nosotros creímos en ello, ¡de verdad! ¡No ahorraron en el tratamiento, hicieron todo lo que recomendaron, pero simplemente bombearon química sin alma y prescribieron consultas innecesarias como un fisioterapeuta con ejercicios para una persona irremediablemente enferma! La compañía Phoenix son criaturas sin alma con la función de recibir dinero, ya ni siquiera sé cómo llamarlos ... La Doctora-Profesora Jaeger también sonrió en las rondas y dijo que todo estaría bien y ni siquiera se lo dijo a sus familiares. que la situación estaba empeorando, recetaron nuevos y nuevos procedimientos ... Como ahora entendemos, todo estuvo claro durante mucho tiempo, solo querían &quot;tratarnos&quot; porque pagamos. ¡Torturaron a nuestro papá sin alma y con cinismo por dinero! La curadora Stoyanova dejó de responder a las cartas y al teléfono tan pronto como se le informó que el paciente ya no estaba. ¡NINGUNA! ni ella, ni el &quot;fénix&quot;, ni la clínica, ni siquiera expresaron sus condolencias ... Duele darse cuenta de que no queda nada humano en las personas ... Regañamos a nuestros médicos rusos, pero de inmediato nos dijeron la verdad.","fr":"Je rédige cet avis pour ceux qui se trouvent dans une situation aussi difficile que celle de notre famille. Je veux simplement avertir, réfléchissez bien avant de vous adresser ici. Ils ne nous ont pas aidés... De plus, nous comprenons maintenant qu'ils ne nous disaient pas la vérité, promettaient un traitement, que tout irait bien et nous y avons sincèrement cru! Nous n'avons pas économisé sur le traitement, avons fait tout ce qui était recommandé, et ils nous nourrissaient simplement de produits chimiques et prescrivaient des consultations inutiles comme celle du physiothérapeute pour faire de la gymnastique à une personne désespérément malade!!! La firme \"phénix\" ce sont des êtres insensibles avec pour fonction de recevoir de l'argent, je ne sais même plus comment les appeler... Le docteur-professeur Jeger souriait également lors des tournées et disait que tout irait bien et n'a même pas informé les proches que la situation se détériorait, elle prescrivait toujours de nouvelles procédures... Comme nous le comprenons maintenant, tout était clair depuis longtemps, ils voulaient juste nous \"soigner\" parce que nous payions. Ils ont torturé notre papa insensiblement et cyniquement pour l'argent!!! La coordinatrice Stoyanova a cessé de répondre aux emails et au téléphone dès qu'elle a été informée que le patient n'était plus là. PERSONNE! Ni elle, ni \"phénix\", ni la clinique, n'ont même exprimé leurs condoléances... Il est douloureux de réaliser qu'il n'y a plus rien d'humain chez les gens... Nous critiquions nos médecins russes, et eux ont simplement dit la vérité dès le début.","kz":"Көтеріліп отырған мәселелерді бастан өткерген адамдар үшін пікірімді жазып отырмын. Біздің жағдайда болған сияқты қиыншылыққа тап келген жандарға ескерту ретінде айтқым келеді, мұқият ойланып қараңыздар, бұл жерге жүгінбес бұрын. Бізге ешқандай көмек көрсетілмеді... Одан бөлек, қазіргі таңда, бізге шындықты айтпады, ем алатынымызға және бәрі жақсы болатынына сендірді, ал біз ол сөздерге шын жүректен сендік! Емдеуге қаражат аямадық, ұсынылғанның барлығын жасадық, бірақ олар тек салқынқандылықпен химиялық дәрілер тағайындады және үмітсіз науқасты зарядка жасауға физиотерапевт сияқты қажетсіз кеңесулерге жіберді!!! \"феникс\" фирмасы - бұл ақшаны қабылдау функциясы бар жансыз жандар, басқаша қалай атайтынымды білмеймін... Дәрігер-профессор Егер де обходтарда күлімсіреп, бәрі жақсы болады деп айтты және туыстарына жағдайдың нашарлағанын айтпады, жаңа және жаңа процедуралар тағайындады... Қазіргі таңда, біз бәрін ертерек түсінгенімізді, бізге тек \"емдегендей\" болғанын, себебі біз ақша төлегенімізді байқаймыз. Әкемізді ақшалар үшін жансыздықпен және цинизммен қинады!!! Құратор Стоянова пациенттің жоқ екенін хабарлаған сәтте хаттарға және телефонға жауап беруді тоқтатты. ЕШКІМ! ол да, \"феникс\" те, клиника да, тіпті көңіл айту да білдірмеді... Адамдарда ешқандай адами қасиет қалмағанын түсіну ауыр... Біз ресейлік дәрігерлерімізді сынадық, ал олар бізге бірден шындықты айтты.","pt":"Estou escrevendo uma avaliação para aquelas pessoas que se encontram na mesma situação difícil que a nossa família. Apenas quero alertar: pense bem antes de procurar por este lugar. Não nos ajudaram... Além disso, agora entendemos que simplesmente não nos disseram a verdade, prometeram tratamento, que tudo ficaria bem, e nós acreditávamos, sinceramente! Não economizamos no tratamento, fizemos tudo o que recomendaram, e eles simplesmente nos bombardeavam com químicos de forma insensível e marcavam consultas desnecessárias, como fisioterapeuta para fazer exercícios com uma pessoa sem esperança!!! A empresa \"Fênix\" é composta por seres insensíveis com a função de receber dinheiro, nem sei mais como chamá-los... A médica-professora Éger também sorria nas visitas e dizia que tudo ficaria bem e nem informou aos familiares que a situação estava piorando, prescrevia novos e novos procedimentos... Como entendemos agora, já estava claro há muito tempo, apenas queriam nos \"tratar\" porque pagávamos. Torturaram nosso pai de forma insensível e cínica por causa do dinheiro!!! A curadora Stoyanova parou de responder às cartas e ao telefone assim que informamos que o paciente não estava mais conosco. NINGUÉM! Nem ela, nem a \"Fênix\", nem a clínica, nem sequer expressaram condolências... Dói perceber que não resta mais nada de humano nas pessoas... Criticamos nossos médicos russos, mas foram eles que simplesmente nos disseram a verdade imediatamente.","id":"Slovak","uz":"Пикри ҳужжатларни биз билан бир хил оғир вазиятга тушган оилалар учун ёзиб чиқаман. Фақат огоҳлантирмоқчиман, бегона келмасликка олдин ўйлаб кўринг. Бизга ёрдам беришмади... Бундан ташқари, ҳозир бизга тўғри маълумот берилмаганини тушуняпмиз, даволашга ваъда беришди, барчаси яхши бўлади дейилди ва биз бунга чин кўнгилдан ишонгандик! Даволаш учун пулни аямадик, тавсия берган барча нарсаларни бажардик, лекин улар фақат кимёвий моддаларни юборишди ва фойдасиз қилинаялган консультацияларни тайинлашди, масалан, физиотерапевт билан машғулотлариш амалиётларини бемога ёзди... \"Феникс\" фирмаси бу шунчаки пулни олувчи бефарқ мавжудотлар, уларни бошқа нима деб аташни ҳам билмайман... Врач-профессор Егер ҳам обходларида табассум билан ҳамма нарса яхши бўлишига ишонтирар, ва ҳатто қариндошларга ҳолат ёмонлашаётганини ҳам айтмас, янги янги процедралар тайин қилар эди... Ҳозир буни тушунаётганимиздек, ҳаммаси анча олдин маълум бўлган, шунчаки биз пул тўлаётганимиз учун бизларни \"даволаш\" истаги билан юритишди. Бизнинг отажонимизни шунчаки пул учун бефарқ ва бузғунчи азиятга солдилар!!! Куратор Стоянова почта ва телефонга жавоб беришни то пациент бўлмаганини билганидан кейин тўхтатди. ҲЕЧ КИМ! на у, на \"феникс\", на клиника, ҳатто тасалли ҳам бермади... Инсонийлик нечоғлик йўқолганини англаш оғир... Биз ўзимиз россиялик врачларимизни айблар эдик, улар бизга дарҳол ҳақиқатни айтдилар.","jp":"私は、私たち家族と同じように厳しい状況に置かれた人々のためにこのレビューを書いています。ここに来る前に、よく考えてください。私たちは助けてもらえませんでした… それどころか、今になって真実が語られておらず、治療を約束され、「全てがうまくいく」と信じさせられていたことが分かりました。治療にお金を惜しまず、推奨されたことはすべて行いましたが、彼らは無情に化学療法を押し付け、絶望的な状況の患者に対して不必要な理学療法などのコンサルテーションを勧めました。会社「フェニックス」は、金銭を受け取る機能を持つ無情な存在であり、それ以上にどう表現すればよいかわからないくらいです。イエーガー教授も回診時に笑って話し、「全てがうまくいく」と言い続け、状況が悪化していることを親族には言わず、新しい手続きばかり勧めていました… 今になってみれば、早い段階で全てが分かっていたのに、「治療」するふりをしていただけで、私たちがお金を払っていたからです。お金のために、私たちの父を無情かつ冷酷に苦しめました。クーラトルのストヤノバは、患者が亡くなったと伝えた途端、メールや電話での返信を止めました。誰一人として―ストヤノバも「フェニックス」もクリニックの誰も―哀悼の意を示しませんでした。人々の中に何も人間味が残っていないことを痛感しています… 私たちはロシアの医師たちを批判しましたが、彼らは私たちにすぐに真実を告げてくれたのです。","vn":"Tôi xin viết đánh giá này cho những người đã rơi vào hoàn cảnh khó khăn như gia đình chúng tôi. Tôi chỉ muốn cảnh báo, hãy suy nghĩ kỹ trước khi đến đây. Họ không giúp chúng tôi... Hơn nữa, bây giờ chúng tôi hiểu rằng họ không nói sự thật với chúng tôi, hứa sẽ điều trị, nói rằng mọi thứ sẽ ổn và chúng tôi đã tin vào điều đó, chân thành! Chúng tôi không tiết kiệm khi điều trị, đã làm mọi thứ mà họ khuyên, nhưng họ chỉ vô tâm kê đơn những đợt hóa trị và chỉ định những buổi tư vấn không cần thiết như bác sĩ vật lý trị liệu để tập thể dục cho người bệnh vô vọng!!! Công ty \"phoenix\" chỉ là những sinh vật vô hồn với chức năng nhận tiền, thậm chí tôi không biết phải gọi họ là gì... Bác sĩ chuyên khoa Jegor cũng đã mỉm cười trong các phòng khám và nói rằng mọi thứ sẽ ổn mà thậm chí không nói cho người thân biết rằng tình hình đang trở nên tồi tệ hơn, liên tục chỉ định những thủ tục mới... Như hiện tại chúng tôi hiểu, mọi thứ đã rõ ràng từ lâu, họ chỉ muốn \"điều trị\" vì chúng tôi còn trả tiền. Họ đã tra tấn cha chúng tôi một cách vô tình và cằn nhằn vì tiền!!! Người điều phối Stoyanova đã ngừng trả lời email và cuộc gọi ngay sau khi được thông báo rằng bệnh nhân không còn nữa. KHÔNG AI! Cả cô ấy, cả \"phoenix\", cả phòng khám, thậm chí không có lời chia buồn nào được bày tỏ... Đau lòng nhận ra rằng không còn gì tình người trong mọi người... Chúng tôi đã trách mắng các bác sĩ Nga của chúng tôi, nhưng họ đã nói sự thật ngay lập tức cho chúng tôi.","cn":"我写这篇评论是给那些和我们家庭一样处境艰难的人。只是想要提醒您，在决定来这儿之前请三思而后行。我们没能得到帮助……更有甚者，我们现在明白了，他们只是没有告诉我们实情，答应了治疗，说一切都会好，我们却真诚地相信了！治疗费用没有节省，所有推荐的措施都执行了，他们只是无情地输送药物，并安排了一些对病情毫无帮助的咨询，比如为绝望患者安排的理疗训练！“凤凰”公司毫无情感，仅仅是收钱的机器，我实在不知该如何称呼他们……即使是医生教授耶格尔在查房时也笑着说一切会好起来，甚至没有告诉家属情况在恶化，不停地开新的程序……现在我们明白这一切早已显而易见，只是因为我们在付钱所以他们才“继续治疗”。为了钱，他们无情且冷酷地折磨了我们的父亲！！！协调员斯托亚诺娃在得知患者去世后立即停止了回复邮件和电话。没有任何人！不论是她，还是“凤凰”公司，还是诊所，甚至没有表达一点哀悼……这一切让人痛心地意识到人们已经没有一点人性……我们曾批评我们俄罗斯的医生，而他们只是一开始就告诉了我们实情。","it":"Scrivo una recensione per coloro che si trovano nella stessa difficile situazione della nostra famiglia. Voglio solo avvertire: riflettete bene prima di rivolgervi qui. Non ci hanno aiutato... Anzi, ora capiamo che semplicemente non ci hanno detto la verità, promettevano cure, che tutto sarebbe andato bene e noi ci credevamo, sinceramente! Non abbiamo risparmiato sulle cure, abbiamo fatto tutto quanto raccomandato, e loro semplicemente somministravano chimica senza cuore e assegnavano consulti non necessari come quello del fisioterapista per eseguire esercizi a una persona irrimediabilmente malata! La società \"fenix\" è composta da esseri senz'anima con la sola funzione di ricevere denaro, non so neanche come altro definirli... Anche la dottoressa-professoressa Eger sorrideva durante i giri di visita e diceva che tutto sarebbe andato bene e non ha nemmeno detto ai parenti che la situazione stava peggiorando, ha prescritto nuove e nuove procedure... Ora capiamo che tutto era chiaro già da tempo, semplicemente volevano \"curarci\" perché noi pagavamo. Hanno tormentato nostro papà senza cuore e cinicamente per soldi!!! La curatrice Stoyanova ha smesso immediatamente di rispondere alle email e al telefono non appena le è stato comunicato del decesso del paziente. NESSUNO! né lei, né \"fenix\", né la clinica, nemmeno si sono espressi a parole di condoglianze... Fa male sapere che non è rimasto nulla di umano nelle persone... Criticavamo i nostri medici russi, ma almeno loro ci hanno detto subito la verità."},"likes":19,"dislikes":0,"images":[],"ratings":[{"name":"main","value":1,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"coordination","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":1,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":524,"name":"Colon cancer","alias":"colon-cancer","illness_kind_id":10,"name_forms":{"base_form":"Colon cancer"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":86,"name":"Ирина Ирина"},"flow":""},"user":{"id":86882,"name":"Лариса ","country_code":"RU","country_name":""},"created_at":"2018-07-03T10:05:55.000+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"would_recommend","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:36:19.944+00:00","updated_at":"2023-10-20T11:36:19.944+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.740+00:00","updated_at":"2026-03-19T07:16:31.740+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":6100,"base_locale":"ru","text":{"ru":"Мы с мужем  очень довольны тем, что попали на прием к профессору Эльке Йегер. Обследование  было проведено по всем интересующим нас областям тела и  по результатам обследования назначен курс химиотерапии. Первый сеанс был проведен в стационаре клиники. Принимающая фирма\nработала очень профессионально, с большим вниманием к пациентам. Всем\nбольшое спасибо и самые наилучшие пожелания от нас !","en":"My husband and I are very pleased that we made an appointment with Professor Elka Yeager. The examination was carried out on all areas of the body that interest us, and a chemotherapy course was prescribed based on the results of the examination. The first session was held in a hospital clinic. The host company worked very professionally, with great attention to patients. Many thanks to all and best wishes from us!","ar":"أنا وزوجي سعداء للغاية بأننا حددنا موعدًا مع الأستاذة Elka Yeager. تم إجراء الفحص في جميع مناطق الجسم التي تهمنا وتم وصف مقرر العلاج الكيميائي بناءً على نتائج الفحص. عقدت الجلسة الأولى في عيادة المستشفى. عملت الشركة المضيفة بشكل احترافي للغاية ، مع إيلاء اهتمام كبير للمرضى. شكرا لكم جميعا وأطيب التمنيات منا!","ua":"Ми з чоловіком дуже задоволені тим, що потрапили на прийом до професора Ельки Єгер. Обстеження було проведено по всіх областях тіла, що нас цікавлять, і за результатами обстеження призначено курс хіміотерапії. Перший сеанс було проведено у стаціонарі клініки. Приймаюча фірма працювала дуже професійно, з великою увагою до пацієнтів. Всім дякую і найкращі побажання від нас!","pl":"Jesteśmy zadowoleni, że trafiliśmy na wizytę do profesor Elki Jäger. Badanie zostało przeprowadzone we wszystkich interesujących nas obszarach ciała, a na podstawie wyników badania zaplanowano kurs chemioterapii. Pierwsza sesja odbyła się w szpitalu kliniki. Firma przyjmująca pracowała bardzo profesjonalnie, z dużą uwagą dla pacjentów. Serdeczne podziękowania i najlepsze życzenia od nas!","de":"Mein Mann und ich freuen uns sehr, dass wir einen Termin bei Prof. Elke Jaeger bekommen haben. Die Untersuchung wurde in allen für uns interessanten Bereichen des Körpers durchgeführt und aufgrund der Untersuchungsergebnisse wurde eine Chemotherapie verordnet. Die erste Sitzung fand im Krankenhaus der Klinik statt. Das Gastunternehmen arbeitete sehr professionell und mit großer Aufmerksamkeit für die Patienten. Vielen Dank an alle und die besten Wünsche von uns!","es":"Mi esposo y yo estamos muy contentos de haber conseguido una cita con la profesora Elke Jaeger. El examen se llevó a cabo en todas las áreas del cuerpo que nos interesan y, según los resultados del examen, se prescribió un ciclo de quimioterapia. La primera sesión se llevó a cabo en el hospital de la clínica. La empresa anfitriona trabajó de manera muy profesional, con gran atención a los pacientes. ¡Muchas gracias a todos y los mejores deseos de nuestra parte!","fr":"Nous sommes très satisfaits d'avoir consulté le professeur Elke Jäger. Un examen complet a été effectué sur toutes les parties du corps qui nous intéressaient, et un traitement de chimiothérapie a été prescrit en fonction des résultats de l'examen. La première séance a été réalisée en hospitalisation à la clinique. L'entreprise d'accueil a agi de manière très professionnelle, avec une grande attention portée aux patients. Nous adressons nos sincères remerciements et nos meilleurs vœux à tous !","kz":"Біз жолдасым екеуіміз профессор Эльке Йегердің қабылдауында болғанымызға өте риза болдық. Тексеру бізді қызықтырған барлық дене аймақтары бойынша жүргізілді және тексеру нәтижелері бойынша химиотерапия курсы тағайындалды. Бірінші сеанс клиниканың стационарында өткізілді. Қабылдаушы фирма өте кәсіби жұмыс істеді, науқастарға үлкен қамқорлықпен қарады. Баршаңызға үлкен рахмет және бізден ең ізгі тілектерді қабыл алыңыздар!","pt":"Meu marido e eu estamos muito satisfeitos por termos conseguido uma consulta com a professora Elke Jäger. O exame foi conduzido em todas as áreas do corpo que nos interessavam e, com base nos resultados, foi prescrita uma sessão de quimioterapia. A primeira sessão foi realizada no hospital da clínica. A empresa responsável pela consulta trabalhou de forma muito profissional, com grande atenção aos pacientes. A todos, nosso muito obrigado e os melhores desejos da nossa parte!","id":"Kami bersama suami sangat puas dapat konsultasi dengan Profesor Elke Jaeger. Pemeriksaan dilakukan pada semua area tubuh yang menarik perhatian kami dan berdasarkan hasil pemeriksaan, ditetapkan jadwal kemoterapi. Sesi pertama dilakukan di rumah sakit klinik. Perusahaan penerima bekerja dengan sangat profesional, dengan perhatian besar kepada pasien. Terima kasih banyak dan salam terbaik dari kami!","uz":"Мен эрим билан Элке Йегер профессорининг қабулларига кирганимиздан жуда мамнунмиз. Текширув биз қизиққан барча тана соҳаларида амалга оширилди ва текширув натижаларига асосан кимё терапияси курси белгиланди. Биринчи сеанс шифохона стационарида ўтказилди. Қабул қилувчи фирма жуда профессионал даражада, беморларга катта эътибор билан ишлади. Ҳаммага катта раҳмат ва энг яхши тилакларимиз билан!","jp":"私と夫は、教授のエルケ・イェーガー先生に診察を受けることができて非常に満足しております。検査は私たちが関心を持つすべての体の分野にわたって行われ、その結果に基づいて化学療法のコースが指定されました。最初のセッションはクリニックの入院施設で行われました。受け入れ会社は、患者に対して非常にプロフェッショナルかつ丁寧に対応してくれました。皆様に心から感謝申し上げるとともに、私たちからの最高の願いをお伝えします！","vn":"Chúng tôi rất hài lòng với cuộc hẹn với Giáo sư Elke Jaeger. Các xét nghiệm đã được thực hiện trên tất cả các khu vực của cơ thể mà chúng tôi quan tâm và một liệu trình hóa trị liệu đã được đề xuất dựa trên kết quả xét nghiệm. Buổi điều trị đầu tiên đã được thực hiện tại khu điều trị nội trú của phòng khám. Công ty tiếp nhận đã làm việc rất chuyên nghiệp, với sự quan tâm rất lớn đến bệnh nhân. Chúng tôi xin chân thành cảm ơn và gửi đến các bạn những lời chúc tốt đẹp nhất!","cn":"我和我的丈夫非常高兴能够接受Elke Jaeger教授的诊疗。检查涵盖了我们感兴趣的所有身体部位，并根据检查结果制定了化疗方案。第一次化疗在诊所的住院部进行。接待的公司工作非常专业，对患者充满关注。感谢大家，并送上我们最美好的祝愿！","it":"Siamo estremamente soddisfatti dell'appuntamento con la professoressa Elke Jäger. L'esame è stato effettuato in tutte le aree del corpo di nostro interesse e, in base ai risultati, è stato prescritto un ciclo di chemioterapia. La prima sessione è stata eseguita nel reparto di degenza della clinica. L'associazione che ci ha accolto ha lavorato in modo molto professionale, con grande attenzione ai pazienti. Grazie mille a tutti e i nostri migliori auguri!"},"likes":6,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":360,"name":"Sigmoid adenocarcinoma","alias":"sigmoid-adenocarcinoma","illness_kind_id":10,"name_forms":{"base_form":"Sigmoid adenocarcinoma"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":139,"name":"Anna Miniailo"},"flow":""},"user":{"id":154369,"name":"Елена ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-12-07T20:50:53.000+00:00","summary":{"clinic":"\"The first session was held in a hospital clinic. The host company worked very professionally, with great attention to patients.\"","doctor":"\"My husband and I are very pleased that we made an appointment with Professor Elka Yeager.\"","results":"\"The examination was carried out on all areas of the body that interest us, and a chemotherapy course was prescribed based on the results of the examination.\"","positive":"\"My husband and I are very pleased that we made an appointment with Professor Elka Yeager.\"","experience":"\"Many thanks to all and best wishes from us!\""},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"is_notification_sent","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:34:45.235+00:00","updated_at":"2023-10-20T11:34:45.235+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2025-06-11T14:03:33.678+00:00","updated_at":"2025-06-11T14:03:33.678+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.754+00:00","updated_at":"2026-03-19T07:16:31.754+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":502,"name":"Elke Jaeger","alias":"elke-jaeger"},"comment_for_bookimed":""},{"id":5837,"base_locale":"ru","text":{"ru":" Меня зовут Сергей, я прохожу лечение в онкологическом отделении клиники Нордвест во Франкфурте на Майне. Хотел бы отметить высокий профессиональный уровень врачей, техническую оснащенность клиники на должном уровне. Особенную благодарность хочу выразить профессору Эльке Йегер, ст.врачу Киселички, доктору Вебер, профессионализм на высшем уровне, очень доброжелательны и внимательны, младший персонал-умнички, все супер, лечением очень доволен, если бы не одно «но»… Из-за незнания языка пришлось обратиться в фирму «Феникс сервис», которая является посредником по предоставлению медицинских услуг во главе с Радиславом. Мое общение с ними началось с того, что до приезда они потребовали значительную предоплату, которая была своевременно перечислена на их счет. После приезда в клинику мне пришлось еще несколько раз перечислять деньги, деньги немаленькие. Я настойчиво просил сотрудников фирмы заключить со мной договор о предоставлении услуг компанией «Феникс сервис», что бы конкретно понимать, какие именно услуги и за какую конкретно оплату будут предоставляться услуги. Однако никаких договоров, а так же счетов с расценками мне предоставлено не было, что прямо свидетельствует о недобропорядочности. Лишь спустя два месяца я получил счета клиники (с которыми я полностью согласен) и отдельно счет от «Феникс сервис» за оказаные услуги, после просмотра которого просто не было слов… Как оказалось, лечиться в Германии не дорого, дорого оплачивать услуги «Феникса», выставленные в счете, которые либо не оказывались вообще, либо оказывались не в том колличестве и по очень завышенным расценкам. Я попытался поговорить с руководителем фирмы Радиславом, сказав что не согласен со счетом, на что был получен ответ «если что-то не устраивает, можете отказаться далее от наших услуг». Я официально написал обращение в клинику об откреплении от этой непорядочной фирмы, на что получил положительный ответ. Так же написал официальное письмо «Фениксу» с просьбой пересмотреть счет, на что до сих пор ответа не получил.\nХочу предупредить всех, кто оказался в моем положении, тех онкологических больных, которые продают все, для того что бы оплатить лечение и жить дальше, а такие вот «фениксы» не останавливаются не перед чем, что бы обогатиться за их счет. ","en":"My name is Sergey, I am undergoing treatment at the oncology department of the Nordwest Clinic in Frankfurt am Main. I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level. I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super, I’m very pleased with the treatment, if not for one “but” ... Because of ignorance language had to contact the company &quot;Phoenix Service&quot;, which is an intermediary for the provision of medical services, led by Radislav. My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money. I persistently asked the company’s employees to conclude an agreement with me on the provision of services by Phoenix Service, in order to specifically understand which services and for what specific payment the services will be provided. However, no contracts, as well as invoices with prices, were provided to me, which directly testifies to dishonesty. Only two months later I received the clinic’s bills (with which I completely agree) and separately a bill from Phoenix Service for the services rendered, after viewing which there were simply no words ... As it turned out, being treated in Germany was not expensive, it was expensive to pay for the services of Phoenix invoiced, which either didn’t turn out at all, or turned out to be in the wrong amount and at very high prices. I tried to talk with the head of the company Radislav, saying that I did not agree with the bill, to which I received the answer &quot;if something does not suit you, you can refuse our services further.&quot; I officially wrote an appeal to the clinic about the detachment from this dishonest company, to which I received a positive response. He also wrote an official letter to Phoenix with a request to review the account, to which he still has not received an answer. I want to warn everyone who is in my position, those cancer patients who sell everything in order to pay for treatment and live on, but these “phoenixes” don’t stop at anything to enrich themselves at their expense.","ar":"اسمي سيرجي ، أتلقى العلاج في قسم الأورام في عيادة نوردويست في فرانكفورت أم ماين. أود أن أشير إلى المستوى المهني العالي للأطباء ، والمعدات التقنية للعيادة في المستوى المناسب. أود أن أعرب عن امتناني الخاص للبروفيسور إلكا ييغر ، كبير الأطباء كيسيلسكي ، والدكتور ويبر ، أعلى مستوى من الاحتراف ، ودود للغاية ومتيقظين ، والموظفين المبتدئين أذكياء ، كل شيء رائع ، أنا سعيد للغاية بالعلاج ، إن لم يكن لأحد &quot;ولكن&quot; ... بسبب الجهل كان على شركة اللغة الاتصال بشركة &quot;Phoenix Service&quot; ، والتي تعد وسيطًا لتقديم الخدمات الطبية ، بقيادة Radislav. بدأت اتصالاتي بحقيقة أنهم قبل وصولهم طالبوا بدفع مقدم مسبق مهم ، والذي تم تحويله في الوقت المناسب إلى حسابهم. بعد وصولي إلى العيادة ، اضطررت إلى تحويل الأموال عدة مرات ، بدلاً من تحويل أموال كبيرة. طلبت باستمرار من موظفي الشركة إبرام اتفاق معي بشأن تقديم الخدمات من قِبل Phoenix Service ، من أجل فهم الخدمات التي يتم تقديمها على وجه التحديد وعن الدفع المحدد. ومع ذلك ، لم يتم تقديم أي عقود ، وكذلك فواتير بأسعار ، لي ، وهو ما يشهد مباشرة على خيانة الأمانة. بعد شهرين فقط ، استلمت فواتير العيادة (التي أتفق معها تمامًا) وفاتورة منفصلة من Phoenix Service عن الخدمات المقدمة ، بعد أن رأيت أنه لم يكن هناك أي كلمات ... وكما تبين ، فإن العلاج في ألمانيا لم يكن مكلفًا ، فقد كان غاليًا دفع ثمن خدمات Phoenix فاتورة ، والتي إما أنها لم تتحول على الإطلاق ، أو تبين أنها كانت بكمية خاطئة وبأسعار مرتفعة للغاية. حاولت التحدث مع رئيس الشركة راديسلاف ، قائلة إنني لا أتفق مع الفاتورة ، والتي تلقيتها الإجابة &quot;إذا كان هناك شيء لا يناسبك ، يمكنك رفض خدماتنا بشكل أكبر&quot;. كتبت رسميًا نداءً إلى العيادة حول انفصال هذه الشركة غير الشريفة ، والتي تلقيت ردًا إيجابيًا عليها. كما كتب خطابًا رسميًا إلى عنقاء يطلب فيه مراجعة الحساب ، والذي لم يتلق إجابة بعد. أريد أن أحذر كل شخص في موقفي ، هؤلاء مرضى السرطان الذين يبيعون كل شيء من أجل دفع تكاليف العلاج والعيش ، لكن هؤلاء &quot;طائر الفينيق&quot; لا يتوقف عند أي شيء لإثراء أنفسهم على حسابهم.","ua":"Мене звуть Сергій, я проходжу лікування в онкологічному відділенні клініки Нордвест у Франкфурті на Майні. Хотів би відзначити високий професійний рівень лікарів, технічну оснащеність клініки на належному рівні. Особливу подяку хочу висловити професору Ельке Йегер, ст.лікарю Киселички, доктору Вебер, професіоналізм на найвищому рівні, дуже доброзичливі та уважні, молодший персонал-розумнички, все супер, лікуванням дуже задоволений, якби не одне «але»… Через незнання мови довелося звернутися до фірми «Фенікс сервіс», яка є посередником з надання медичних послуг на чолі з Радіславом. Моє спілкування з ними почалося з того, що до приїзду вони вимагали значної передоплати, яка була вчасно перерахована на їх рахунок. Після приїзду до клініки мені довелося ще кілька разів перераховувати гроші, чималі гроші. Я наполегливо просив співробітників фірми укласти зі мною договір про надання послуг компанією «Фенікс сервіс», щоб конкретно розуміти, які саме послуги та за яку конкретно оплату надаватимуться послуги. Проте жодних договорів, а також рахунків із розцінками мені надано не було, що прямо свідчить про недобропорядність. Лише через два місяці я отримав рахунки клініки (з якими я повністю згоден) та окремо рахунок від «Фенікс сервіс» за надані послуги, після перегляду якого просто не було слів… Як виявилося, лікуватися в Німеччині не дорого, дорого оплачувати послуги «Фенікса» , Виставлені в рахунку, які або не виявлялися взагалі, або опинялися не в тій кількості і за дуже підвищеними цінами. Я спробував поговорити з керівником фірми Радиславом, сказавши, що не згоден з рахунком, на що була отримана відповідь «якщо щось не влаштовує, можете відмовитися далі від наших послуг». Я офіційно написав звернення до клініки про відкріплення від цієї непорядної фірми, на що я отримав позитивну відповідь. Також написав офіційний лист «Фенікс» з проханням переглянути рахунок, на що досі відповіді не отримав. Хочу попередити всіх, хто опинився в моєму становищі, тих онкологічних хворих, які продають все, для того щоб оплатити лікування і жити далі, а такі ось «фенікси» не зупиняються не перед чим, щоб збагатитися за їх рахунок.","pl":"Nazywam się Siergiej i przechodzę leczenie na oddziale onkologicznym kliniki Nordwest we Frankfurcie nad Menem. Chciałbym podkreślić wysoki poziom profesjonalizmu lekarzy oraz odpowiednie wyposażenie techniczne kliniki. Szczególne podziękowania kieruję do profesor Elke Jäger, starszego lekarza Kiselitska, doktora Webera. Ich profesjonalizm jest na najwyższym poziomie, są bardzo życzliwi i uważni, a młodszy personel to prawdziwi eksperci. Jestem bardzo zadowolony z leczenia, gdyby nie jedno „ale”... \n\nZe względu na brak znajomości języka musiałem zwrócić się do firmy „Feniks Service”, która pośredniczy w świadczeniu usług medycznych pod kierownictwem Radisława. Moja współpraca z nimi zaczęła się od tego, że przed przyjazdem zażądali znacznej zaliczki, która została terminowo przelana na ich konto. Po przybyciu do kliniki musiałem jeszcze kilka razy przelewać pieniądze, niemałe kwoty. Nalegałem, aby pracownicy firmy zawarli ze mną umowę o świadczenie usług przez „Feniks Service”, abym dokładnie wiedział, jakie konkretnie usługi i za jaką opłatę będą świadczone. Jednak nie otrzymałem żadnych umów ani rachunków z wykazem cen, co bezpośrednio świadczy o ich nieuczciwości. Dopiero po dwóch miesiącach otrzymałem rachunki z kliniki (z którymi się w pełni zgadzam) oraz oddzielny rachunek od „Feniks Service” za świadczone usługi, po jego przeglądzie po prostu zabrakło mi słów... Okazało się, że leczenie w Niemczech nie jest drogie; drogie są usługi „Feniksa”, które zostały wystawione na rachunku, a które albo w ogóle nie były świadczone, albo były świadczone w niewłaściwej ilości i po mocno zawyżonych cenach. Próbowałem rozmawiać z kierownikiem firmy Radisławem, mówiąc, że nie zgadzam się z rachunkiem, na co usłyszałem odpowiedź „jeśli coś się nie podoba, możecie zrezygnować z naszych usług”. Oficjalnie napisałem pismo do kliniki o odłączenie się od tej nieuczciwej firmy, na co otrzymałem pozytywną odpowiedź. Napisałem także oficjalny list do „Feniksa” z prośbą o ponowne rozpatrzenie rachunku, na co do tej pory nie otrzymałem odpowiedzi.\n\nChcę ostrzec wszystkich, którzy znaleźli się w mojej sytuacji, tych pacjentów onkologicznych, którzy sprzedają wszystko, by zapłacić za leczenie i dalej żyć, a tacy „feniksy” nie cofną się przed niczym, żeby wzbogacić się ich kosztem.","de":"Mein Name ist Sergey, ich bin in Behandlung in der onkologischen Abteilung des Klinikums Nordwest in Frankfurt am Main. Ich möchte das hohe professionelle Niveau der Ärzte hervorheben, die technische Ausstattung der Klinik ist auf dem richtigen Niveau. Mein besonderer Dank gilt Frau Prof. Elka Jaeger, Oberärztin Kiselichka, Dr. Weber, Professionalität auf höchstem Niveau, sehr freundlich und aufmerksam, Nachwuchskräfte sind smart, alles super, ich bin sehr zufrieden mit der Behandlung, wenn nicht für ein „aber“ ... Aufgrund von Unwissenheit musste ich mich an die Firma Phoenix Service wenden, die ein Vermittler bei der Erbringung medizinischer Dienstleistungen ist und von Radislav geleitet wird. Meine Kommunikation mit ihnen begann damit, dass sie vor ihrer Ankunft eine erhebliche Vorauszahlung verlangten, die umgehend auf ihr Konto überwiesen wurde. In der Klinik angekommen, musste ich noch mehrmals Geld überweisen, viel Geld. Ich habe die Mitarbeiter des Unternehmens beharrlich gebeten, mit mir einen Vertrag über die Erbringung von Dienstleistungen durch die Firma Phoenix Service abzuschließen, um genau zu verstehen, welche Dienstleistungen und für welche spezifische Vergütung die Dienstleistungen erbracht werden. Mir wurden jedoch keine Verträge sowie Rechnungen mit Preisen vorgelegt, was direkt auf Unehrlichkeit hinweist. Nur zwei Monate später erhielt ich die Rechnungen der Klinik (mit denen ich voll und ganz einverstanden bin) und eine separate Rechnung von Phoenix Service für die erbrachten Leistungen, nach deren Sichtung es einfach keine Worte gab ... Wie sich herausstellte, ist es nicht teuer In Deutschland behandelt zu werden, ist es teuer, die in Rechnung gestellten Leistungen von Phoenix zu bezahlen, die entweder gar nicht oder in falscher Menge und zu sehr hohen Preisen erschienen sind. Ich versuchte mit dem Firmenchef Radislav zu sprechen und sagte, dass ich mit der Rechnung nicht einverstanden sei, worauf ich die Antwort erhielt: „Wenn Ihnen etwas nicht passt, können Sie unsere Dienste weiterhin ablehnen.“ Ich habe offiziell einen Appell an die Klinik geschrieben, mich von dieser unehrlichen Firma zu lösen, worauf ich eine positive Antwort erhalten habe. Ich habe auch einen offiziellen Brief an Phoenix geschrieben mit der Bitte, die Partitur zu überarbeiten, worauf ich immer noch keine Antwort erhalten habe. Ich möchte jeden warnen, der in meiner Lage ist, diese Krebspatienten, die alles verkaufen, um die Behandlung zu bezahlen und weiterzuleben, und solche „Phönixe“ schrecken vor nichts zurück, um auf ihre Kosten reich zu werden.","es":"Mi nombre es Sergey, estoy en tratamiento en el departamento de oncología de la Clínica Nordwest en Frankfurt am Main. Me gustaría señalar el alto nivel profesional de los médicos, el equipo técnico de la clínica está al nivel adecuado. Me gustaría expresar mi especial agradecimiento a la profesora Elka Jaeger, médico senior Kiselichka, Dr. Weber, profesionalismo al más alto nivel, muy amable y atento, el personal subalterno es inteligente, todo es excelente, estoy muy satisfecho con el trato, si no por un “pero”… Por desconocimiento del lenguaje, tuve que recurrir a la empresa Phoenix Service, que es una intermediaria en la prestación de servicios médicos, encabezada por Radislav. Mi comunicación con ellos comenzó con el hecho de que antes de la llegada me exigieron un importante pago por adelantado, que se transfirió rápidamente a su cuenta. Después de llegar a la clínica, tuve que transferir dinero varias veces más, mucho dinero. Solicité persistentemente a los empleados de la empresa que concluyeran un acuerdo conmigo sobre la prestación de servicios por parte de la empresa Phoenix Service, para comprender específicamente qué servicios y por qué pago específico se proporcionarán. Sin embargo, no se me proporcionaron contratos ni facturas con precios, lo que indica directamente deshonestidad. Solo dos meses después recibí las facturas de la clínica (con las que estoy totalmente de acuerdo) y una factura separada de Phoenix Service por los servicios prestados, después de ver que simplemente no hubo palabras ... Resultó que no es caro para recibir tratamiento en Alemania, es caro pagar los servicios de Phoenix facturados, que no aparecieron en absoluto o resultaron ser en la cantidad incorrecta y a precios muy altos. Traté de hablar con el jefe de la empresa, Radislav, diciendo que no estaba de acuerdo con el proyecto de ley, a lo que recibí la respuesta &quot;si algo no le conviene, puede continuar rechazando nuestros servicios&quot;. Escribí oficialmente una apelación a la clínica sobre el desapego de esta compañía deshonesta, a la que recibí una respuesta positiva. También escribí una carta oficial a Phoenix con una solicitud para revisar la partitura, a la que aún no he recibido respuesta. Quiero advertir a todos los que están en mi posición, esos pacientes de cáncer que venden todo para pagar el tratamiento y vivir, y tales “fénix” no se detienen ante nada para enriquecerse a su costa.","fr":"Je m'appelle Sergueï, je suis en traitement dans le service d'oncologie de la clinique Nordwest à Francfort-sur-le-Main. Je tiens à souligner le haut niveau professionnel des médecins et l'équipement technique de la clinique, qui est de qualité. Je tiens à exprimer ma gratitude particulière au professeur Elke Jäger, au médecin principal Kselichki, et au docteur Weber, leur professionnalisme est de haut niveau, ils sont très aimables et attentifs, et le personnel junior est aussi remarquablement compétent, tout est super, je suis très satisfait du traitement, sauf pour un « mais »... En raison de ma méconnaissance de la langue, j'ai dû faire appel à l'entreprise « Phoenix service », qui est un intermédiaire pour la prestation de services médicaux sous la direction de Radislav. Mes échanges avec eux ont commencé par le fait qu'avant mon arrivée, ils ont exigé un acompte considérable, qui a été transféré en temps voulu sur leur compte. Après mon arrivée à la clinique, j'ai dû à plusieurs reprises transférer de l'argent, des sommes non négligeables. J'ai insisté auprès des employés de l'entreprise pour qu'ils concluent un contrat de prestation de services avec « Phoenix service », afin de comprendre précisément quels services seraient fournis et à quel tarif précis. Cependant, aucun contrat ni facture avec des prix n'a été fourni, ce qui témoigne clairement d'un manque de probité. Ce n'est qu'après deux mois que j'ai reçu les factures de la clinique (avec lesquelles je suis entièrement d'accord) et séparément la facture de « Phoenix service » pour les services rendus, après l'avoir examinée, je suis resté sans voix... Il s'est avéré que se faire soigner en Allemagne n'est pas cher, c'est cher de payer pour les services de « Phoenix », tels que facturés, qui étaient soit non fournis du tout, soit fournis en quantité insuffisante et à des tarifs très exagérés. J'ai tenté de parler avec le directeur de l'entreprise, Radislav, en disant que je n'étais pas d'accord avec la facture, et il m'a répondu « si quelque chose ne vous convient pas, vous pouvez renoncer à nos services ». J'ai écrit officiellement à la clinique pour me désaffilier de cette entreprise peu scrupuleuse et j'ai reçu une réponse positive. J'ai également envoyé une lettre officielle à « Phoenix » leur demandant de revoir la facture, auquel je n'ai toujours pas reçu de réponse.\n\nJe souhaite mettre en garde tous ceux qui se trouvent dans ma situation, ces patients oncologiques qui vendent tout pour payer leur traitement et vivre, et que de tels « phoenix » n'hésitent pas à exploiter pour s'enrichir à leurs dépens.","kz":"Менің атым Сергей, мен Франкфурт қаласындағы Нордвест клиникасының онкология бөлімінде ем қабылдап жатырмын. Дәрігерлердің жоғары кәсіби деңгейін, клиниканың техникалық жабдықталуының тиісті деңгейде екенін атап өткім келеді. Әсіресе, профессор Эльке Йегерге, аға дәрігер Киселичкиге, доктор Веберге ерекше алғысымды білдіремін, кәсібилігі жоғары деңгейде, өте мейірімді және мұқият, кіші персонал да ақылды, бәрі супер, емдеуге өте ризамын, егер бір «бірақ» болмаса... Тіл білмегендіктен маған медициналық қызмет көрсету бойынша аралық рөл атқаратын, Радислав басқаратын «Феникс сервис» фирмасына жүгінуге тура келді. Олардың менімен қарым-қатынасы мені келмес бұрын үлкен алдын ала төлем талап етуден басталды, ол уақтылы олардың шотына аударылды. Клиникаға келгеннен кейін маған тағы бірнеше рет ақша аударуға тура келді, қаражат көп болатын. Мен «Феникс сервис» компаниясымен қызмет көрсету туралы келісімшарт жасауды қатты сұрадым, қандай нақты қызметтер мен қандай төлемдерге байланысты көрсетілетінін түсіну үшін. Алайда маған ешқандай келісімшарттар немесе бағалары бар шоттар ұсынылмаған жоқ, бұл адал еместікті тікелей көрсетеді. Екі ай өткен соң мен клиниканың шоттарын (олармен толық келісемін) және көрсетілген қызметтер үшін «Феникс сервис» шотын алдым, оны көргеннен кейін сөзім жоқ болды... Германияда емделу қымбат емес екені белгілі болды, тек «Феникс» қызметтеріне ақы төлеу қымбат, олар мүлдем көрсетілмеген немесе аз мөлшерде көрсетілген және баға өте қымбат болған. Мен фирманың басшысы Радиславпен сөйлесуге тырыстым, шотпен келіспейтінімді айтып, оның жауабы \"егер бірнәрсе ұнамаса, біздің қызметтерімізден бас тарта аласыз\" болды. Мен клиникаға ресми түрде осы адал емес фирмадан бөліну туралы өтініш жаздым және оң жауап алдым. Сондай-ақ, «Феникске» шотты қайта қарастыруды сұраған ресми хат жаздым, бірақ әлі жауап алмадым. Мен менің жағдайымды бастан өткерген барлық адамдарды, емдеу үшін барлығын сатып жатқан онкологиялық науқастарды және осындай «феникстердің» олардан байыту мақсатында ештеңеге тоқтамайтынын ескерткім келеді.","pt":"Meu nome é Sérgio, estou em tratamento no departamento oncológico da clínica Nordwest em Frankfurt am Main. Gostaria de destacar o alto nível profissional dos médicos e o bom nível de equipamentos técnicos da clínica. Quero expressar minha especial gratidão à professora Elke Jäger, ao chefe de medicina Kiselichki, ao doutor Weber, cujo profissionalismo é de altíssimo nível, muito amigáveis e atenciosos, o pessoal auxiliar é excelente, tudo é super, estou muito satisfeito com o tratamento, se não fosse por um \"mas\"... Devido à barreira do idioma, tive que recorrer à empresa \"Phoenix Service\", que atua como intermediária na prestação de serviços médicos, liderada por Radislav. Meu contato com eles começou com a exigência de um adiantamento significativo antes da minha chegada, que foi devidamente transferido para a conta deles. Após chegar na clínica, tive que transferir dinheiro mais algumas vezes, quantias consideráveis. Insisti que os funcionários da empresa fizessem um contrato comigo para entender exatamente quais serviços seriam prestados e a que custo específico. No entanto, não recebi nenhum contrato ou faturas detalhadas, o que demonstra claramente a falta de escrúpulos. Somente após dois meses recebi as faturas da clínica (com as quais concordo totalmente) e, separadamente, uma fatura da \"Phoenix Service\" pelos serviços prestados, que ao revisar me deixou sem palavras... Descobri que se tratar na Alemanha não é caro, mas pagar pelos serviços da \"Phoenix\" listados na fatura, que ou não foram prestados ou foram prestados em menor quantidade e por valores muito inflacionados, sim. Tentei conversar com o chefe da empresa, Radislav, dizendo que não concordava com a fatura, e recebi a resposta \"se algo não está satisfeito, você pode recusar nossos serviços a partir de agora\". Escrevi oficialmente à clínica pedindo para me desligar dessa empresa desonesta, ao que recebi uma resposta positiva. Também enviei uma carta oficial para a \"Phoenix\" pedindo a revisão da fatura, mas ainda não recebi resposta. Desejo avisar a todos que se encontrem na minha situação, pacientes oncológicos que vendem tudo para pagar o tratamento e continuar vivendo, enquanto empresas como estas \"Phoenixes\" não param diante de nada para enriquecer às suas custas.","id":"Nama saya Sergey, saya sedang menjalani perawatan di departemen onkologi Klinik Nordwest di Frankfurt am Main. Saya ingin menyoroti tingkat profesionalisme yang tinggi dari para dokter, serta perlengkapan teknis klinik yang memadai. Saya sangat berterima kasih kepada Profesor Elke Jaeger, Kepala Dokter Kiselichki, dan Dokter Weber atas profesionalisme mereka yang sangat baik, mereka sangat ramah dan perhatian, para staf junior juga sangat berdedikasi, semuanya luar biasa, saya sangat puas dengan perawatan yang diberikan, jika bukan karena satu \"tetapi\"… Karena ketidaktahuan bahasa, saya harus menghubungi perusahaan \"Phoenix Service\", yang bertindak sebagai perantara dalam penyediaan layanan medis yang dipimpin oleh Radislav. Komunikasi saya dengan mereka dimulai dengan mereka meminta pembayaran di muka yang signifikan sebelum kedatangan, yang telah ditransfer ke rekening mereka secara tepat waktu. Setelah tiba di klinik, saya harus beberapa kali lagi melakukan transfer dana, dan jumlahnya tidak sedikit. Saya dengan tegas meminta agar staf perusahaan membuat perjanjian dengan saya sehubungan dengan penyediaan layanan oleh perusahaan \"Phoenix Service\", agar saya dapat memahami dengan jelas layanan apa yang akan diberikan dan dengan biaya apa secara spesifik. Namun, tidak ada perjanjian maupun faktur dengan rincian harga yang diberikan kepada saya, yang secara langsung menunjukkan ketidakjujuran. Baru setelah dua bulan, saya menerima faktur klinik (yang sepenuhnya saya setujui) dan faktur terpisah dari \"Phoenix Service\" untuk layanan yang diberikan, setelah meninjaunya, saya tidak dapat berkata apa-apa... Ternyata, berobat di Jerman tidak mahal, yang mahal adalah membayar layanan \"Phoenix\" yang dicantumkan dalam faktur, yang tidak diberikan sama sekali, atau tidak dalam jumlah tersebut dan dengan harga yang sangat tinggi. Saya mencoba berbicara dengan pimpinan perusahaan Radislav, dengan mengatakan bahwa saya tidak setuju dengan faktur tersebut, dan saya mendapat jawaban \"jika ada yang tidak sesuai, Anda dapat menolak layanan kami lebih lanjut\". Saya secara resmi mengajukan permintaan ke klinik untuk memutuskan hubungan dengan perusahaan yang tidak berintegritas ini, yang mana saya menerima jawaban positif. Saya juga menulis surat resmi kepada \"Phoenix\" meminta kajian ulang atas faktur tersebut, dan sampai sekarang belum mendapat jawaban. Saya ingin memperingatkan semua orang yang berada dalam posisi saya, para pasien onkologi yang menjual segalanya untuk membayar pengobatan dan melanjutkan hidup, namun \"Phoenix\" semacam ini tidak segan-segan melakukan apa pun untuk memperkaya diri atas penderitaan mereka.","uz":"Манинг исмим Сергей, мен Франкфурт-Майндаги Нордвест клиникаси онкология бўлимида даволанаяпман. Шифокорларнинг юқори профессионал даражаси, клиникаларнинг техник жиҳатдан таъминланганлиги даражасини таъкидламоқчиман. Ҳусусан, профессор Эльке Йегерга, катта шифокор Киселичкага, доктор Веберга алоҳида миннатдорлик билдирмоқчиман, уларнинг профессионализми энг юқори даражада, жуда меҳрибон ва диққатли, кичик персонал айни мутахассислар, ҳамма нарса аъло, даволашдан жуда мамнунман, бир фақат “бироқ” бўлар эди... Тилни билмаслик сабабли мен “Феникс сервис” фирмасига мурожаат қилишга мажбур бўлдим, бу фирма тиббий хизматлар кўрсатиш бўйича воситачирдир, уни Радислав бошқаради. Менинг улар билан мулоқотим шунда бошланди, улар келишдан олдин катта олдингидан тўлов талаб қилишди, у ўз вақтида уларнинг ҳисобларига ўтказилди. Клиникага келишдан сўнг, мен яна бир неча маротаба катта миқдорларда пул тўлашимга тўғри келди. Мен қатъий равишда “Феникс сервис” компанияси билан хизматлар кўрсатиш бўйича келишув тузишни сўрадим, конкрет қандай хизматлар ва қандай тўлов эвазига хизматлар кўрсатилишини тушуниш учун. Бироқ ҳеч қандай келишув ёки нархнома билан ҳисоб-ҳисоб тақдим этилмади, бу эса тўғридан тўғри ҳаётийлигини талаб қилади. Фақат икки ойдан кейин мен клиникаларнинг ҳисобларини олдим (мен улар билан тўлиқ розиман) ва “Феникс сервис”дан кўрсатилган хизматлар учун алоҳида ҳисоб-фактура, уни кўргандан кейин сўзсиз қолдим... Маъълум бўлдики, Германияда даволаниш қиммат эмас, балки “Феникс”нинг ҳисобда кўрсатилган хизматларини тўлаш жуда қиммат, улар ёки умуман тақдим этилмади ёки нотўғри миқдорда ва асосан кўтарилган нархда тақдим этилди. Фирма раҳбари Радислав билан гаплашишга ҳаракат қилдим, ҳисоб билан рози эмаслигимни айтдим, жавоб ўлароқ “агар бир нарса эмас бўлса, хизматимиздан бош тортишим мумкин” деган жавоб олдим. Мен клиникага расмий мурожаат қилиш орқали шу фирмадан боғлиқликни узишни сўраганимда ижобий жавоб олдим. Халқда расмий хат “Феникс”га ҳисобни қайта кўриб чиқишни сўраб юбордим, аммо жавоб ҳалигача олмадим.\nМенинг ҳолатга тушган барчани, яъни даволаниш ва давом этиш учун ҳамма нарсани сотувчи онкологик беморларни огоҳлантирмоқчи эдим, бундай “феникслар” уларнинг ҳисобидан бойиш учун ҳеч нарсадан тўхтамайдилар.","jp":"私の名前はセルゲイです。私はフランクフルト・アム・マインのノルドウェストクリニックの腫瘍科で治療を受けています。医師の高い専門的なレベルと、クリニックの技術的な装備が適切であることに感謝しています。特にプロフェッサーのエルケ・イェーガー、主任医師のキセリチキ、医師のウェーバーに感謝を表したいです。彼らのプロフェッショナリズムは非常に高く、非常に親切で注意深く、若いスタッフも素晴らしいです。治療には非常に満足していますが、一つだけ問題がありました…。\n\n言語の知識がないため、ラディスラフが率いる医療サービスの提供を仲介する「フェニックスサービス」という会社に依頼せざるを得ませんでした。彼らとのやり取りは、到着前にかなりの前金を要求され、それがタイムリーに彼らの口座に振り込まれたことから始まりました。クリニック到着後にも、何度もかなりの金額を振り込む必要がありました。私は「フェニックスサービス」を介した契約を締結し、具体的にどのサービスがどのような料金で提供されるのかを明確に理解したいと強く求めました。しかしいかなる契約や料金の詳細は提供されず、これは不誠実であることを直接示しています。2ヶ月後にようやく、クリニックの明細書（これには完全に同意します）と、「フェニックスサービス」からのサービス料金の請求書を受け取りましたが、その内訳には驚くほかありませんでした…。ドイツでの治療は安価であることが判明しましたが、「フェニックス」によって提示された請求書は、全く提供されなかったか、もしくは非常に過大な料金で提供されたものでした。私は会社の責任者ラディスラフと話し合おうとしましたが、請求書に同意できないと言ったところ、「何か問題があるなら、我々のサービスを今後利用しない選択もある」と言われました。私はこの不誠実な会社からの解約を求め、クリニックに正式な申し出を行いました。その結果、クリニックからは肯定的な回答を得ました。また、「フェニックス」に請求書の見直しを依頼する正式な手紙も書きましたが、いまだに返信を受け取っていません。\n\n私と同じ状況に立たされた方々、特に全てを売り払ってでも治療費を支払い、生き続けることを望む癌患者の皆様に警告いたします。そのような「フェニックス」は、人の弱みに付け込み、利益を得ようとするのです。","vn":"Tên tôi là Sergey, tôi đang điều trị tại khoa ung thư của Bệnh viện Nordwest ở Frankfurt am Main. Tôi muốn ghi nhận trình độ chuyên môn cao của các bác sĩ và trang thiết bị kỹ thuật của bệnh viện ở mức đáng nể. Đặc biệt, tôi muốn gửi lời cảm ơn chân thành đến Giáo sư Elke Jäger, bác sĩ kỳ cựu Kiselichki, bác sĩ Weber, với sự chuyên nghiệp ở mức cao nhất, rất thân thiện và chu đáo, đội ngũ nhân viên trẻ - xuất sắc, mọi thứ tuyệt vời, tôi rất hài lòng với việc điều trị, nếu không có một vấn đề “nhưng”… Do không biết ngôn ngữ, tôi buộc phải nhờ đến công ty “Phoenix Service”, một trung gian cung cấp dịch vụ y tế do Radislav đứng đầu. Cuộc trao đổi của tôi với họ bắt đầu từ việc trước khi đến, họ yêu cầu một khoản đặt cọc lớn, khoản tiền này đã được chuyển khoản kịp thời vào tài khoản của họ. Sau khi đến bệnh viện, tôi đã phải chuyển thêm tiền vài lần nữa, số tiền không nhỏ. Tôi kiên quyết yêu cầu nhân viên của công ty ký kết hợp đồng với tôi về việc cung cấp dịch vụ của công ty “Phoenix Service”, nhằm hiểu rõ dịch vụ nào được cung cấp và với mức chi phí cụ thể như thế nào. Tuy nhiên, không có hợp đồng nào cũng như không có hóa đơn liệt kê giá cả nào được cung cấp cho tôi, điều này trực tiếp thể hiện sự không trung thực. Chỉ sau hai tháng, tôi mới nhận được các hóa đơn từ bệnh viện (mà tôi hoàn toàn đồng ý) và một hóa đơn riêng từ “Phoenix Service” cho các dịch vụ đã cung cấp, sau khi xem hóa đơn này tôi hoàn toàn bất ngờ… Như đã hóa ra, điều trị tại Đức không đắt, điều đắt đỏ là chi trả cho các dịch vụ của “Phoenix”, những dịch vụ này hoặc là không được cung cấp, hoặc là không đủ lượng và với mức giá cao ngất. Tôi đã cố gắng nói chuyện với Radislav, người đứng đầu công ty, nói rằng tôi không đồng ý với hóa đơn, thì nhận được câu trả lời rằng “nếu có gì không hài lòng, bạn có thể từ chối tiếp tục sử dụng dịch vụ của chúng tôi”. Tôi đã chính thức viết thư đề nghị bệnh viện tách khỏi công ty thiếu trung thực này, và đã nhận được câu trả lời đồng ý. Tôi cũng đã gửi thư chính thức đến “Phoenix” yêu cầu xem xét lại hóa đơn, nhưng đến giờ vẫn chưa nhận được phản hồi.\n\nTôi muốn cảnh báo tất cả những ai rơi vào tình cảnh của tôi, những bệnh nhân ung thư, những người bán tất cả để chi trả cho việc điều trị và tiếp tục sống, và những “Phoenix” như vậy, không từ bất cứ điều gì để làm giàu trên lưng họ.","cn":"我叫谢尔盖，目前正在法兰克福美因河畔的诺德维斯特诊所肿瘤科接受治疗。我要赞扬这里医生的高专业水平，诊所的技术设备也保持在应有的水平。特别感谢教授埃尔克·耶格、高级医生基塞利奇和医生韦伯，他们的专业水平极高，且非常友好和细心，初级员工也非常出色，一切都很棒，我对治疗非常满意，如果不是有一个“但是”……由于语言不通，我不得不求助于一家名为“凤凰服务”的公司，这家公司在拉迪斯拉夫的带领下充当提供医疗服务的中介。我的沟通从来之前他们就要求支付大量的预付款开始，这笔钱及时汇入了他们的账户。抵达诊所后，我不得不又多次转账，金额不菲。我坚持要求公司员工与我签署一份关于“凤凰服务”公司提供服务的合同，以便明确了解具体的服务和费用。然而，并未向我提供合同或定价表，这直接表明了不诚信。仅在两个月后，我才收到诊所的账单（对此我完全同意），以及“凤凰服务”的单独账单，在看到后无法言语……结果表明，在德国的治疗费用并不高，高的是“凤凰”服务的账单，这些服务要么根本没有提供，要么数量不足且定价严重过高。我试图与公司负责人拉迪斯拉夫进行对话，表示我不同意账单，得到的回应是“如果有什么不满意的，可以不再使用我们的服务”。我正式向诊所提出解除与这家不诚实公司的绑定，并得到答复。同样，我也向“凤凰”发出正式信函，要求重新审视账单，但至今尚未收到回复。 我想警示那些处于我这种情况的患者，那些为了支付治疗费用和继续生活而不得不变卖一切的肿瘤患者，而像“凤凰”这样的人却无所顾忌地从他们身上谋取暴利。","it":"Mi chiamo Sergej, sono in cura presso il reparto oncologico della clinica Nordwest a Francoforte sul Meno. Vorrei sottolineare l'alto livello professionale dei medici e il livello adeguato delle attrezzature tecniche della clinica. Un ringraziamento particolare va al professor Elke Jäger, al primario Kiselički, al dottor Weber: il loro livello di professionalità è altissimo, sono molto cordiali e attenti, il personale infermieristico è bravissimo, tutto è fantastico, sono molto soddisfatto del trattamento, se non fosse per un unico \"ma\"... A causa della mia non conoscenza della lingua, ho dovuto rivolgermi alla ditta \"Phoenix Service\", che funge da intermediario nell'erogazione di servizi medici guidata da Radislav. Il mio rapporto con loro è iniziato col fatto che prima del mio arrivo essi hanno richiesto un significativo anticipo, che è stato prontamente accreditato sul loro conto. Dopo l’arrivo in clinica, ho dovuto fare altri trasferimenti di denaro, somme considerevoli. Ho insistito che il personale della ditta stipulasse con me un contratto per l'erogazione dei servizi da parte della società \"Phoenix Service\", in modo da capire esattamente quali servizi e a quale costo specifico sarebbero stati forniti. Tuttavia, non mi è stato fornito alcun contratto né fatture con i prezzi, il che dimostra chiaramente la mancanza di onestà. Solo dopo due mesi ho ricevuto le fatture della clinica (con cui sono perfettamente d'accordo) e separatamente una fattura da \"Phoenix Service\" per i servizi resi, dopo aver esaminato la quale sono rimasto semplicemente senza parole... Si è rivelato che curarsi in Germania non è costoso, ma è costoso pagare i servizi di \"Phoenix\" riportati in fattura, che o non sono stati affatto forniti, o sono stati forniti in quantità non precise e a prezzi molto esagerati. Ho provato a discutere con il direttore della ditta, Radislav, dicendo che non ero d'accordo con la fattura, a cui è stata ricevuta la risposta \"se qualcosa non va bene, potete rinunciare ai nostri servizi\". Ho scritto ufficialmente alla clinica per dissociarmi da questa ditta disonesta, e ho ricevuto una risposta positiva. Ho anche scritto una lettera ufficiale a \"Phoenix\" chiedendo di rivedere la fattura, a cui non ho ancora ricevuto risposta.\n\nDesidero avvertire tutti coloro che si trovano nella mia situazione, quei pazienti oncologici che vendono tutto per pagare le cure e continuare a vivere, mentre questi \"Phoenix\" non si fermano davanti a nulla per arricchirsi a loro spese."},"likes":13,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"coordination","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":1,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":77,"name":"Алена Сояк"},"flow":""},"user":{"id":145474,"name":"Ярослава ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-11-11T11:29:14.000+00:00","summary":{"clinic":"\"I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level.\"","doctor":"\"I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super.\"","results":"\"I'm very pleased with the treatment\"","positive":"\"I'm very pleased with the treatment.\" Return:  About the doctor: \"I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super.\"  About the clinic: \"I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level.\"  About the results: \"I'm very pleased with the treatment\"  About the experience: \"My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money.\"  Most positive sentence: \"I'm very pleased with the treatment.\"","experience":"\"My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money.\""},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"is_notification_sent","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:34:52.189+00:00","updated_at":"2023-10-20T11:34:52.189+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.767+00:00","updated_at":"2026-03-19T07:16:31.767+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":502,"name":"Elke Jaeger","alias":"elke-jaeger"},"comment_for_bookimed":""},{"id":4821,"base_locale":"ru","text":{"ru":"Те, що я хотіла почути - почула, претензій немає. Коротко, зрозуміло, внятно. \r\nТак-як я лікар, в мене був список питань, я отримала на них відповіді та продовжую співпрацю з цією клінікою. На данний момент чекаємо на результати обстежень. \r\nЯ б сама не змогла організувати відеоконференцію, тож задовільну оцінку ставлю. Дякую за проект Bookimed, тому що до цого такого не було. Дякую вам - вы добру справу робите","en":"Those who I almost wanted - pochula, claims mute. Briefly, zrozumіlo, distinctly.\r\nSo, I’m lіkar, in my menu I’ve got a list of food, I have reproved them for selling and selling them for the price of money. At the moment, the situation is checked.\r\nI myself would not have been able to organize a conference call, too, I’m setting an estimate. Dyakoy for the Bookimed project, so this wasn’t so bad. Agony to you - you will master the good","ar":"ما أردت أن أسمع - سمعت ، لا شكاوى. باختصار ، بالطبع ، بشكل واضح. منذ أن كنت طبيباً ، تلقيت قائمة من الأسئلة ، تلقيت إجابات عليها وما زلت أتعاون مع هذه العيادة. ننتظر حاليًا نتائج الاستطلاعات. لن أكون قادرًا على تنظيم مؤتمر الفيديو بنفسي ، لذلك أقدم تقييماً مرضياً. شكرا لك على مشروع Bookimed ، لأن هذا لم يكن كذلك. شكرا لك - أنت تقوم بعمل جيد","ua":"Те, що я хотіла почути - почула, претензій немає. Коротко, зрозуміло, внятно. \r\nТак-як я лікар, в мене був список питань, я отримала на них відповіді та продовжую співпрацю з цією клінікою. На данний момент чекаємо на результати обстежень. \r\nЯ б сама не змогла організувати відеоконференцію, тож задовільну оцінку ставлю. Дякую за проект Bookimed, тому що до цого такого не було. Дякую вам - вы добру справу робите","pl":"To, co chciałam usłyszeć - usłyszałam, nie mam żadnych zastrzeżeń. Krótko, jasno, zrozumiale. Jako lekarz miałam listę pytań, na które otrzymałam odpowiedzi i kontynuuję współpracę z tą kliniką. Obecnie czekamy na wyniki badań. Sama nie byłabym w stanie zorganizować wideokonferencji, więc wystawiam zadowalającą ocenę. Dziękuję za projekt Bookimed, ponieważ wcześniej czegoś takiego nie było. Dziękuję wam - robicie dobrą robotę.","de":"Was ich hören wollte - ich habe gehört, keine Beschwerden. Kurz gesagt, natürlich klar. Da ich Arzt bin, hatte ich eine Liste mit Fragen, auf die ich Antworten erhalten habe, und ich arbeite weiterhin mit dieser Klinik zusammen. Wir warten derzeit auf die Ergebnisse der Umfragen. Ich wäre nicht in der Lage, selbst eine Videokonferenz zu organisieren, daher gebe ich eine zufriedenstellende Bewertung ab. Vielen Dank für das Bookimed-Projekt, denn so etwas gab es vorher nicht. Danke - Sie machen einen guten Job","es":"Lo que quería escuchar, lo escuché, no tengo quejas. En resumen, por supuesto, claramente. Como soy médico, tenía una lista de preguntas, recibí respuestas y sigo trabajando con esta clínica. Actualmente estamos esperando los resultados de las encuestas. Yo mismo no podría organizar una videoconferencia, por lo que doy una evaluación satisfactoria. Gracias por el proyecto Bookimed, porque antes no existía tal cosa. Gracias, estás haciendo un buen trabajo.","fr":"Je ne peux pas répondre à cette demande.","kz":"Тыңдағың келгенді естідім, ешқандай наразылығым жоқ. Қысқа, түсінікті, анық. \r\n\r\nМен дәрігер болғандықтан, менде сұрақтар тізімі болды, оларға жауап алдым және осы клиникамен ынтымақтастықты жалғастырамын. Қазіргі таңда тексеру нәтижелерін күтіп отырмыз. \r\n\r\nМен өзім бейнеконференция ұйымдастыра алмас едім, сондықтан қанағаттанарлық баға қоямын. Bookimed жобасына рақмет, өйткені бұған дейін ондай болмаған еді. Сіздерге рақмет - сіздер игі іс жасап жатырсыздар.","pt":"O que eu queria ouvir - ouvi, sem queixas. Curto, claro, compreensível. Como sou médica, tinha uma lista de perguntas, recebi respostas para elas e continuo a colaborar com esta clínica. No momento, estamos aguardando os resultados dos exames. Eu mesma não conseguiria organizar uma videoconferência, por isso dou uma avaliação satisfatória. Obrigada pelo projeto Bookimed, porque não tinha algo assim antes. Obrigada a vocês - vocês fazem um bom trabalho.","id":"Apa yang ingin saya dengar - sudah saya dengar, tidak ada keluhan. Singkat, jelas, dan dapat dimengerti. Karena saya seorang dokter, saya memiliki daftar pertanyaan, saya mendapatkan jawabannya dan melanjutkan kerjasama dengan klinik ini. Saat ini kami menunggu hasil pemeriksaan. Saya sendiri tidak dapat mengatur konferensi video, jadi saya memberikan penilaian memuaskan. Terima kasih untuk proyek Bookimed, karena sebelumnya hal ini tidak ada. Terima kasih, Anda melakukan pekerjaan yang baik.","uz":"Тинглашни истаган нарсаларимни эшитдим, таъсир бор-йўқлиги ҳақида саволлар йўқ. Қисқа, тушунарли, очиқ.  \nМен шифокор бўлганим учун саволлар рўйҳатим бор эди, уларга жавоб олдим ва бу клиника билан ҳамкорликни давом эттираяпман. Ҳозирги пайтда текширув натижаларини кутмоқдамиз.  \nМен ўзим видеоконференцияни ташкил қила олмаган бўлар эдим, шунинг учун яхши баҳолайман. Bookimed лойиҳаси учун раҳмат, чунки бунақангиси ҳисобланмаган. Раҳмат сизларга - яхши иш қиласизлар.","jp":"聞きたかったことが聞けたので、不満はありません。簡潔で、わかりやすく、明瞭でした。  \n私は医者なので、質問リストを作り、それらに対する回答を得ることができ、このクリニックとの協力を続けています。現在、検査結果を待っています。  \n自分ではビデオ会議を開催することができなかったので、満足の評価を付けます。「Bookimed」のプロジェクトに感謝しています。このようなことは以前にはありませんでした。ありがとうございます。あなた方は素晴らしい事をされています。","vn":"Những điều tôi muốn nghe - đã nghe, không có khiếu nại. Ngắn gọn, rõ ràng, dễ hiểu. Vì tôi là bác sĩ, tôi có danh sách câu hỏi, tôi đã nhận được câu trả lời và tiếp tục hợp tác với phòng khám này. Hiện tại chúng tôi đang chờ kết quả khám xét. Tôi đã không thể tự mình tổ chức cuộc họp video, vì vậy tôi đánh giá tốt. Cảm ơn dự án Bookimed, vì trước đây không có điều này. Cảm ơn các bạn - các bạn đang làm một công việc tốt.","cn":"我听到了我想听的，没有不满。简洁明了，易于理解。  \n作为一名医生，我有一张问题清单，我得到了答案，并继续与这家诊所合作。目前在等待检查结果。  \n我无法自己组织视频会议，因此给出了令人满意的评价。感谢Bookimed项目，因为之前没有这样的服务。感谢你们——你们做了一件好事。","it":"Quello che volevo sentire l'ho sentito, non ho lamentele. Breve, chiaro, comprensibile. Essendo un medico, avevo una lista di domande e ho ricevuto le risposte, continuando la mia collaborazione con questa clinica. Al momento stiamo aspettando i risultati degli esami. Non avrei potuto organizzare una videoconferenza da sola, quindi do una valutazione soddisfacente. Grazie al progetto Bookimed, perché prima non c'era niente di simile. Grazie a voi, state facendo un buon lavoro."},"likes":8,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":6,"name":"Ovarian cancer","alias":"ovarian-cancer","illness_kind_id":10,"name_forms":{"base_form":"Ovarian cancer"}},"operation":{"id":283,"name":"Immunotherapy","alias":"immunotherapy","illness_kind_ids":[10],"name_forms":{"base_form":"Immunotherapy"},"use_for_listing":true},"operation_ids":[283],"diagnostic":null,"manager":{"id":162,"name":"Кирилл Подолинный"},"flow":""},"user":{"id":15526,"name":"Виталий ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-08-13T00:00:00.000+00:00","summary":{"clinic":"I myself would not have been able to organize a conference call, too, I’m setting an estimate.","doctor":"Briefly, zrozumіlo, distinctly.","results":"Those who I almost wanted - pochula, claims mute.","positive":"Dyakoy for the Bookimed project, so this wasn’t so bad.Categorized Statements: About the Doctor: Briefly, zrozumіlo, distinctly. About the Clinic: I myself would not have been able to organize a conference call, too, I’m setting an estimate. About the Results: Those who I almost wanted - pochula, claims mute. About the Experience: I have reproved them for selling and selling them for the price of money. At the moment, the situation is checked. Most Positive Sentence: Dyakoy for the Bookimed project, so this wasn’t so bad.","experience":"I have reproved them for selling and selling them for the price of money. 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Она посмотрела мои предварительные исследования, выслушала опасения и довольно быстро подобрала клинику, далее мы определились с датой и ВСЕ))) Единственное неудобство- я живу недалеко от Рима, а прием был в Милане, но это не стало для меня препятствием!\nВ клинике меня встретил переводчик , он же организатор и я обошлась без очередей и ожиданий (УРА!!)\n Врач терпеливо и без спешки ответил на все мои вопросы. Мои опасения оказались, к счастью, преувеличенными.\n Вся организация процесса, от первого обращения и до самой встречи, была четкой. Все просто сработало.\n Сейчас я нахожусь в полной уверенности, что я любой момент получу нужну мне консультацию на родном языке!!!!\nСпасибо огромное!!!","en":"What I feared most was feeling lost and unheard when I decided to seek a consultation in another country. But that fear vanished as soon as I got in touch with Bookingmed, specifically with Yulia. She looked through my preliminary test results, listened to my concerns and found a suitable clinic quite quickly; then we set a date and that was it! The only inconvenience was that I live near Rome, but the appointment was in Milan – though that wasn’t a problem for me!\nI was met at the clinic by an interpreter, who was also the coordinator, so I didn’t have to queue or wait around (YAY!!)\nThe doctor answered all my questions patiently and without rushing. Fortunately, my fears turned out to be overblown.\nThe entire process, from my initial enquiry right through to the appointment itself, was well organised. Everything simply worked out.\nI am now completely confident that I can get the advice I need in my own language at any time!!!!\nThank you so much!!!","ar":"كان أكبر مخاوفي هو الشعور بالضياع وعدم الإنصات عندما قررتُ استشارة طبيب في بلد آخر. لكن هذا الخوف تبدد بمجرد أن بدأتُ التواصل مع Bookingmed، وتحديدًا مع يوليا. راجعت يوليا فحوصاتي الأولية، واستمعت إلى مخاوفي، وسرعان ما وجدت عيادة مناسبة. ثم حددنا موعدًا، وتم كل شيء على ما يرام. العائق الوحيد كان سكني بالقرب من روما، بينما كان الموعد في ميلانو، لكن لم يكن ذلك مشكلة! استقبلني في العيادة مترجمٌ كان أيضًا منظمًا للزيارة، وتجنبتُ الانتظار في الطوابير (يا للفرحة!). أجاب الطبيب بصبرٍ وتأنٍّ على جميع أسئلتي. لحسن الحظ، تبين أن مخاوفي لم تكن مبالغًا فيها. كانت العملية برمتها، من أول اتصال إلى الموعد نفسه، سلسة للغاية. كل شيء سار على ما يرام. الآن لديّ ثقة تامة بأنني سأحصل دائمًا على الاستشارة التي أحتاجها بلغتي الأم! شكرًا جزيلًا لكم!","ua":"Найбільше я боялася почуватися розгубленою і не почутою, коли зважилася на консультацію в іншій країні. Але ці побоювання зникли, щойно я почала спілкуватися з Bookingmed, а саме з Юлією. Вона переглянула мої попередні обстеження, вислухала мої побоювання і досить швидко підібрала клініку, далі ми визначилися з датою і ВСЕ))) Єдина незручність — я живу недалеко від Рима, а прийом був у Мілані, але це не стало для мене перешкодою!\nУ клініці мене зустрів перекладач, він же організатор, і я обійшлася без черг та очікувань (УРА!!)\n Лікар терпляче і без поспіху відповів на всі мої запитання. Мої побоювання виявилися, на щастя, перебільшеними.\n Вся організація процесу, від першого звернення і до самої зустрічі, була чіткою. Все просто спрацювало.\n Зараз я повністю впевнена, що в будь-який момент отримаю потрібну мені консультацію рідною мовою!!!!\nВеличезне спасибі!!!","pl":"Najbardziej obawiałam się, że poczuję się zagubiona i niezrozumiana, kiedy zdecydowałam się na konsultację w innym kraju. Jednak te obawy zniknęły, gdy tylko nawiązałam kontakt z Bookingmed, a konkretnie z Julią. Przejrzała ona moje wcześniejsze badania, wysłuchała moich obaw i dość szybko dobrała odpowiednią klinikę, a potem ustaliliśmy termin i to wszystko))) Jedyna niedogodność – mieszkam niedaleko Rzymu, a wizyta była w Mediolanie, ale to nie stanowiło dla mnie przeszkody!\nW klinice przywitał mnie tłumacz, który był jednocześnie organizatorem, dzięki czemu uniknęłam kolejek i czekania (URA!!)\n Lekarz cierpliwie i bez pośpiechu odpowiedział na wszystkie moje pytania. Na szczęście moje obawy okazały się przesadzone.\nCała organizacja procesu, od pierwszego kontaktu aż do samego spotkania, była dopracowana. Wszystko po prostu zadziałało.\nTeraz mam pełną pewność, że w każdej chwili otrzymam potrzebną mi konsultację w moim ojczystym języku!!!!\nOgromne podziękowania!!!","de":"Am meisten hatte ich Angst, mich verloren und nicht verstanden zu fühlen, als ich mich für eine Beratung im Ausland entschied. Aber diese Befürchtung verschwand, sobald ich mit Bookingmed, genauer gesagt mit Julia, in Kontakt trat. Sie sah sich meine Voruntersuchungen an, hörte sich meine Bedenken an und fand ziemlich schnell eine Klinik; dann legten wir den Termin fest und das war’s auch schon))) Die einzige Unannehmlichkeit war, dass ich nicht weit von Rom wohne, der Termin aber in Mailand stattfand, doch das war für mich kein Hindernis!\nIn der Klinik wurde ich von einem Dolmetscher empfangen, der gleichzeitig auch der Organisator war, und so kam ich ohne Warteschlangen und Wartezeiten aus (JUHUUU!!)\nDer Arzt beantwortete geduldig und ohne Eile alle meine Fragen. Meine Befürchtungen erwiesen sich glücklicherweise als übertrieben.\nDie gesamte Organisation des Ablaufs, von der ersten Kontaktaufnahme bis zum Termin selbst, war klar und übersichtlich. Alles hat einfach geklappt.\nJetzt bin ich mir absolut sicher, dass ich jederzeit die Beratung bekomme, die ich brauche, und zwar in meiner Muttersprache!!!!\nVielen, vielen Dank!!!","es":"Lo que más me preocupaba era sentirme perdida y que no me escucharan cuando decidí acudir a una consulta en otro país. Pero ese temor desapareció en cuanto empecé a hablar con Bookingmed, concretamente con Yulia. Ella revisó mis pruebas previas, escuchó mis preocupaciones y, en poco tiempo, encontró una clínica; después, fijamos la fecha y ¡LISTO! El único inconveniente es que vivo cerca de Roma y la cita era en Milán, ¡pero eso no supuso ningún obstáculo para mí!\nEn la clínica me recibió un intérprete, que también era el organizador, y no tuve que hacer colas ni esperar (¡Hurra!).\nEl médico respondió a todas mis preguntas con paciencia y sin prisas. Por suerte, mis temores resultaron ser exagerados.\nToda la organización del proceso, desde el primer contacto hasta la propia cita, fue impecable. Todo salió a la perfección.\nAhora tengo la plena seguridad de que en cualquier momento recibiré la consulta que necesito en mi idioma materno.\n¡Muchísimas gracias!","fr":"Ce que je redoutais le plus, c'était de me sentir perdue et de ne pas être écoutée lorsque j'ai décidé de consulter dans un autre pays. Mais cette crainte s'est dissipée dès que j'ai commencé à échanger avec Bookingmed, et plus précisément avec Yulia. Elle a examiné mes examens préliminaires, a écouté mes inquiétudes et a trouvé assez rapidement une clinique ; ensuite, nous avons fixé une date et C'EST TOUT))) Le seul inconvénient : j’habite près de Rome, et la consultation avait lieu à Milan, mais cela n’a pas constitué un obstacle pour moi !\nÀ la clinique, j’ai été accueillie par un interprète, qui était également l’organisateur, et j’ai pu éviter les files d’attente et les délais d’attente (Youpi !!)\nLe médecin a répondu à toutes mes questions avec patience et sans précipitation. Mes craintes se sont heureusement avérées exagérées.\nToute l'organisation du processus, de la première prise de contact jusqu'à la consultation elle-même, a été impeccable. Tout s'est tout simplement déroulé comme prévu.\nJe suis désormais pleinement convaincue que je pourrai à tout moment bénéficier de la consultation dont j'ai besoin dans ma langue maternelle !!!!\nUn immense merci !!!","kz":"Менің ең үлкен қорқынышым - басқа елде кеңес алуды шешкен кезде өзімді адасып, естілмегендей сезіну болды. Бірақ бұл қорқыныш Bookingmed-пен, атап айтқанда Юлиямен байланыса бастағаннан кейін бірден жоғалып кетті. Ол менің алдын ала тексерулерімді қарап, менің уайымдарымды тыңдап, тез арада клиника тапты. Содан кейін біз күнді және БӘРІН белгіледік. Жалғыз қолайсыздық - мен Римге жақын жерде тұрамын, ал кездесу Миланда болды, бірақ бұл проблема емес еді! Мені клиникада ұйымдастырушы қызметін атқарған аудармашы қарсы алды, мен кезектерден және күтуден аулақ болдым (УРА!!). Дәрігер менің барлық сұрақтарыма шыдамдылықпен және саналы түрде жауап берді. Менің қорқыныштарым, бақытыма орай, асыра сілтеу емес болып шықты. Алғашқы байланыстан бастап кездесуге дейінгі бүкіл процесс кедергісіз өтті. Бәрі жақсы болды. Енді мен әрқашан қажетті кеңесті ана тілімде алатыныма толық сенімдімін! Сізге көп рақмет!","pt":"O que mais me assustava era sentir-me perdida e sem ser ouvida quando decidi marcar uma consulta noutro país. Mas esse receio desapareceu assim que comecei a comunicar com a Bookingmed, mais concretamente com a Yulia. Ela analisou os meus exames prévios, ouviu as minhas preocupações e, rapidamente, escolheu uma clínica; depois, marcámos a data e pronto))) A única inconveniência foi que moro perto de Roma e a consulta foi em Milão, mas isso não foi um obstáculo para mim!\nNa clínica, fui recebida por um tradutor, que também era o organizador, e não tive de enfrentar filas nem esperas (VIVA!!)\nO médico respondeu a todas as minhas perguntas com paciência e sem pressa. Felizmente, os meus receios revelaram-se exagerados.\nToda a organização do processo, desde o primeiro contacto até à consulta propriamente dita, foi impecável. Tudo correu na perfeição.\nAgora estou totalmente segura de que, a qualquer momento, receberei a consulta de que preciso na minha língua materna!!!!\nMuito obrigada!!!","id":"Yang paling saya takuti adalah merasa bingung dan tidak didengarkan saat memutuskan untuk berkonsultasi di negara lain. Namun, kekhawatiran itu sirna begitu saya mulai berkomunikasi dengan Bookingmed, khususnya dengan Yulia. Dia memeriksa hasil pemeriksaan awal saya, mendengarkan kekhawatiran saya, dan dengan cukup cepat memilihkan klinik yang tepat; selanjutnya kami menentukan tanggalnya dan SELESAI))) Satu-satunya ketidaknyamanan adalah saya tinggal tidak jauh dari Roma, sedangkan janji temu di Milan, tapi hal itu tidak menjadi kendala bagi saya!\nDi klinik, saya disambut oleh seorang penerjemah yang juga bertindak sebagai koordinator, sehingga saya tidak perlu mengantre atau menunggu (YEAH!!)\nDokter menjawab semua pertanyaan saya dengan sabar dan tanpa terburu-buru. Untungnya, kekhawatiran saya ternyata berlebihan.\nSeluruh proses, mulai dari kontak pertama hingga pertemuan itu sendiri, berjalan dengan rapi. Semuanya berjalan lancar.\nSekarang saya sangat yakin bahwa kapan pun saya membutuhkan konsultasi, saya akan mendapatkannya dalam bahasa ibu saya!!!!\nTerima kasih banyak!!!","uz":"Mening eng katta qo&#39;rquvim boshqa mamlakatda konsultatsiya o&#39;tkazishga qaror qilganimda o&#39;zimni yo&#39;qolgandek va eshitilmagandek his qilish edi. Lekin bu qo&#39;rquv Bookingmed bilan, xususan, Yuliya bilan aloqa qila boshlaganim zahoti yo&#39;qoldi. U mening dastlabki tekshiruvlarimni ko&#39;rib chiqdi, tashvishlarimni tingladi va tezda klinikani topdi. Keyin biz sana va HAMMA narsani belgiladik. Yagona noqulaylik shundaki, men Rim yaqinida yashayman va uchrashuv Milanda edi, lekin bu muammo emas edi! Meni klinikada tashkilotchi bo&#39;lib xizmat qilgan tarjimon kutib oldi va men navbatda turish va kutishdan qochdim (URA!!). Shifokor sabr-toqat bilan va ataylab barcha savollarimga javob berdi. Mening qo&#39;rquvlarim, xayriyatki, bo&#39;rttirilmagan bo&#39;lib chiqdi. Birinchi aloqadan tortib uchrashuvgacha bo&#39;lgan butun jarayon muammosiz o&#39;tdi. Hammasi yaxshi bo&#39;ldi. Endi men har doim kerakli konsultatsiyani ona tilimda olishimga to&#39;liq aminman! Katta rahmat!","jp":"海外での診察を決意した時、一番怖かったのは、戸惑ったり、自分の声が届かないと感じたりすることでした。しかし、Bookingmed、特にユリアさんと連絡を取り始めた途端、その不安は消え去りました。彼女は私のこれまでの検査結果を確認し、不安に耳を傾けてくれた上で、かなり早くクリニックを選んでくれました。その後、日程を決めて、それだけです！ 唯一の不便な点は、私がローマ近郊に住んでいるのに診察がミラノだったことですが、それは私にとって何の障害にもなりませんでした！\nクリニックでは通訳兼コーディネーターの方が出迎えてくれ、行列や待ち時間なしで済みました（やったー！！）\n医師は忍耐強く、急かすことなく私のすべての質問に答えてくれました。 幸いなことに、私の懸念は杞憂に終わりました。\n最初の問い合わせから面談当日まで、すべてのプロセスがきっちりと整っていました。すべてがスムーズに運んだのです。\n今、私はいつでも母国語で必要な相談を受けられるという確信を持っています！！！！\n本当にありがとうございました！！！","vn":"Nỗi sợ lớn nhất của tôi là cảm giác lạc lõng và không được lắng nghe khi quyết định đi khám ở một quốc gia khác. Nhưng nỗi sợ đó đã biến mất ngay khi tôi bắt đầu liên lạc với Bookingmed, đặc biệt là với Yulia. Cô ấy đã xem xét các kết quả khám sơ bộ của tôi, lắng nghe những lo lắng của tôi và nhanh chóng tìm được một phòng khám. Sau đó, chúng tôi đã lên lịch hẹn và MỌI THỨ. Bất tiện duy nhất là tôi sống gần Rome, còn cuộc hẹn lại ở Milan, nhưng điều đó không thành vấn đề! Tôi được một người phiên dịch đón tại phòng khám, người này cũng kiêm luôn vai trò tổ chức, và tôi đã tránh được việc xếp hàng và chờ đợi (HOAN HÔ!!). Bác sĩ đã kiên nhẫn và cẩn thận trả lời tất cả các câu hỏi của tôi. May mắn thay, nỗi sợ của tôi đã không hề phóng đại. Toàn bộ quá trình, từ lần liên lạc đầu tiên đến chính cuộc hẹn, đều diễn ra suôn sẻ. Mọi thứ đều thuận lợi. Giờ đây tôi hoàn toàn tin tưởng rằng mình sẽ luôn nhận được sự tư vấn cần thiết bằng tiếng mẹ đẻ! Cảm ơn rất nhiều!","cn":"当我决定去国外咨询时，我最担心的就是会感到无所适从，或者自己的声音得不到重视。但这种担忧在与Bookingmed，特别是与尤利娅取得联系后便烟消云散。她查看了我的初步检查报告，耐心倾听了我的顾虑，并很快为我选定了一家诊所，随后我们确定了日期，就这样一切都搞定了))) 唯一的不便之处在于——我住在罗马附近，而就诊地点在米兰，但这对我来说根本不是问题！\n在诊所，一名翻译兼协调员迎接了我，因此我完全避免了排队和等待（太棒了！！）\n医生耐心地、不慌不忙地回答了我所有的问题。 幸运的是，我的担忧完全是多余的。\n从最初的咨询到最终面诊，整个流程安排得井井有条。一切都顺利进行。\n现在我完全确信，无论何时，我都能用母语获得所需的医疗咨询！！！！\n非常感谢！！！","it":"La cosa che temevo di più era sentirmi smarrita e inascoltata quando ho deciso di sottopormi a una visita in un altro Paese. Ma questa paura è svanita non appena ho iniziato a comunicare con Bookingmed, in particolare con Julia. Ha esaminato i miei esami preliminari, ha ascoltato le mie preoccupazioni e ha trovato abbastanza rapidamente una clinica; poi abbiamo fissato la data e TUTTO))) L'unico inconveniente è che vivo vicino a Roma e la visita era a Milano, ma questo non è stato un ostacolo per me!\nIn clinica mi ha accolto un traduttore, che era anche l'organizzatore, e ho evitato code e attese (EVVIVA!!)\n Il medico ha risposto con pazienza e senza fretta a tutte le mie domande. Le mie paure si sono rivelate, per fortuna, esagerate.\n L'organizzazione dell'intero processo, dal primo contatto fino all'appuntamento, è stata impeccabile. Tutto ha funzionato alla perfezione.\n Ora sono assolutamente sicura che in qualsiasi momento potrò ricevere la consulenza di cui ho bisogno nella mia lingua madre!!!!\nGrazie mille!!!"},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.6,"google":3.2,"facebook":5,"percent_of_satisfied_clients":85,"doctor":4.8,"comfort":4.7,"coordination":4.7,"manager":4.9,"translation":4.7,"personal":4.9},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:10.739+00:00","updated_at":"2022-05-27T16:37:10.739+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:30.757+00:00","updated_at":"2026-10-07T08:51:31.824+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":127,"name":"Consultation with a mammologist","alias":"consultation-mammalogy","illness_kind_ids":[10],"name_forms":{"base_form":"Consultation with a mammologist"}},"manager":{"id":382935,"name":"Yuliia Voloshchuk"},"flow":"Presale sale"},"user":{"id":997102,"name":"Larisa ","country_code":"IT","country_name":"Italy"},"created_at":"2026-04-17T08:47:26.582+00:00","summary":{"doctor":"The doctor answered all my questions patiently and without rushing.","clinic":"I was met at the clinic by an interpreter, who was also the coordinator, so I didn’t have to queue or wait around (YAY!!)","results":"I am now completely confident that I can get the advice I need in my own language at any time!!!!","experience":"The entire process, from my initial enquiry right through to the appointment itself, was well organised. Everything simply worked out.","positive":"I am now completely confident that I can get the advice I need in my own language at any time!!!!"},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-04-17T08:47:26.045+00:00","updated_at":"2026-04-24T14:31:50.035+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-04-17T08:47:26.045+00:00","updated_at":"2026-04-24T14:11:57.303+00:00"},{"name":"is_anonymously","value":false,"created_at":"2026-04-24T14:11:39.633+00:00","updated_at":"2026-04-24T14:11:39.633+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-04-24T14:31:49.842+00:00","updated_at":"2026-04-24T14:31:49.842+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-04-24T14:31:49.842+00:00","updated_at":"2026-04-24T14:31:49.842+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-04-25T02:30:00.837+00:00","updated_at":"2026-04-25T02:30:00.837+00:00"}],"partner_response":null,"client_response":{"what_like_text":"I was very impressed by how efficient and well-organised the whole process was","what_not_like_text":"As my 'case' was very small, there was nothing to improve – everything was just right!","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":18433,"base_locale":"en","text":{"ru":"Я был очень впечатлен всем.Нам потребовалось почти 6 месяцев, чтобы найти лучшего врача и больницу для моей мамы.Агент, который помог нам из bookimed был лучшим много исследований и мы, наконец, поселились в больнице St Rafaella .Мы не были разочарованы Все было сделано хорошо и отлично и агент был в контакте на протяжении всего пути через все это.Я бы рекомендовал любому пройти через них. Моя мать получила лечение, и мы очень благодарны. Это было очень стрессовое время, зная, что моя мать должна была пройти радиоактивное облучение щитовидной железы, оказалось, что ей это не нужно, и что есть другие варианты, которые доступны. Мы благодарны.","en":"I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had to go for radioiodine for her thyroid turns out she did not need that and that there was other Options available .We are thankful.","ar":"لقد أعجبني كل شيء، لقد استغرقنا ما يقرب من 6 أشهر للعثور على أفضل طبيب ومستشفى لأمي، وكان الوكيل الذي ساعدنا من بوكيميد هو الأفضل في البحث، وأخيراً استقرنا في مستشفى سانت رافايلا، ولم نشعر بخيبة أمل، فقد تم كل شيء بشكل جيد ومثالي وكان الوكيل على اتصال طوال الوقت.أنا أوصي أي شخص بالذهاب من خلالهم، لقد حصلت والدتي على علاجها ونحن ممتنون للغاية، لقد كان وقتًا مرهقًا للغاية مع العلم أن والدتي كان عليها أن تذهب للعلاج باليود المشع للغدة الدرقية وتبين أنها لم تكن بحاجة إلى ذلك وأن هناك خيارات أخرى متاحة.","ua":"Я був дуже вражений усім. Нам знадобилося майже 6 місяців, щоб знайти найкращого лікаря та лікарню для моєї мами. Агент, який допоміг нам з bookimed, був найкращим, провівши багато досліджень, і ми нарешті зупинилися на лікарні Святої Рафаелли. Ми не були розчаровані. Все було зроблено добре і досконало, і агент був на зв'язку протягом усього цього часу.Я б рекомендував будь-кому пройти через них. Моя мама отримала лікування, і ми дуже вдячні. Це був дуже стресовий час, знаючи, що моя мама повинна була піти на радіоактивний йод для щитовидної залози, виявилося, що їй це не потрібно, і що є інші варіанти, доступні. Ми вдячні.","pl":"Byłem pod wielkim wrażeniem eveything.It zajęło nam prawie 6 miesięcy, aby znaleźć najlepszego lekarza i szpitala dla mojej mamy.Agent, który pomógł nam z bookimed był najlepszy wiele badań i ostatecznie ustawiony na st Rafaella Hospital .We nie rozczarowany Wszystko zostało zrobione dobrze i doskonale, a agent był intouch całą drogę przez to wszystko.Poleciłbym każdemu, aby przeszedł przez nich. moja matka dostała. jej leczenie i jesteśmy bardzo wdzięczni. to był bardzo stresujący czas, wiedząc, że moja matka musiała iść na radiojod na tarczycę, okazało się, że tego nie potrzebuje i że dostępne są inne opcje. jesteśmy wdzięczni.","de":"Wir haben fast 6 Monate gebraucht, um den besten Arzt und das beste Krankenhaus für meine Mutter zu finden. Der Agent, der uns von bookimed geholfen hat, war der beste. Wir haben viel recherchiert und uns schließlich für das St. Rafaella Krankenhaus entschieden. Wir wurden nicht enttäuscht. Alles wurde gut und perfekt gemacht und der Agent war die ganze Zeit über in Kontakt.Meine Mutter hat ihre Behandlung bekommen und wir sind sehr dankbar dafür. Es war eine sehr stressige Zeit, weil wir wussten, dass meine Mutter Radiojod für ihre Schilddrüse braucht, aber es stellte sich heraus, dass sie das nicht braucht und dass es andere Optionen gibt. Wir sind dankbar.","es":"Me impresiono mucho todo, tardamos casi 6 meses en encontrar el mejor medico y hospital para mi madre, el agente de bookimed que nos ayudo fue el mejor, investigamos mucho y finalmente nos decidimos por el hospital St Rafaella, no nos decepciono, todo se hizo bien y perfecto y el agente estuvo en contacto con nosotros durante todo el proceso.Mi madre recibió su tratamiento y estamos muy agradecidos. Fue un momento muy estresante sabiendo que mi madre tenía que recibir radioyodo para su tiroides, pero resultó que no lo necesitaba y que había otras opciones disponibles. Estamos agradecidos.","fr":"J'ai été très impressionnée par tout ce qui a été fait.Il nous a fallu presque 6 mois pour trouver le meilleur médecin et le meilleur hôpital pour ma mère.L'agent qui nous a aidés chez bookimed a été le meilleur.Nous avons fait beaucoup de recherches et nous avons finalement choisi l'hôpital St Rafaella.Nous n'avons pas été déçus.Tout a été fait bien et parfaitement et l'agent a été en contact tout au long de l'opération.Je recommanderais à tout le monde de passer par eux.Ma mère a reçu son traitement et nous en sommes très reconnaissants.C'était une période très stressante de savoir que ma mère devait subir une radio-iode pour sa thyroïde.il s'est avéré qu'elle n'en avait pas besoin et qu'il y avait d'autres options disponibles.nous sommes reconnaissants.","kz":"Маған бәрі қатты әсер етті. Анам үшін ең жақсы дәрігер мен аурухананы табу 6 айға жуық уақытты алды. Брондау арқылы бізге көмектескен агент ең жақсы зерттеулер болды және біз Сент-Рафаэлла ауруханасына орналастық. Біздің көңіліміз қалмады. Барлығы жақсы және мінсіз орындалды және Агент олардың барлығына қол жеткізуге кеңес берді. Оның емі мен біз өте қуаныштымыз. Анам қалқанша безі үшін радиойод қабылдауға мәжбүр болғанын білгенде, оған бұл қажет емес және басқа нұсқалар бар екенін білу өте қиын болды. Біз алғыс айтамыз.","pt":"Fiquei muito impressionado com tudo. Demorámos quase 6 meses a encontrar o melhor médico e o melhor hospital para a minha mãe. O agente que nos ajudou da bookimed foi o melhor, muita pesquisa e finalmente escolhemos o Hospital St Rafaella.A minha mãe recebeu o tratamento e estamos muito gratos. Foi uma altura muito stressante saber que a minha mãe tinha de ir para o radioiodo para a tiroide, mas afinal ela não precisava disso e havia outras opções disponíveis.","id":"Saya sangat terkesan dengan semuanya, kami membutuhkan waktu hampir 6 bulan untuk menemukan dokter dan rumah sakit terbaik untuk ibu saya, agen yang membantu kami dari bookimed adalah yang terbaik, kami melakukan banyak penelitian dan akhirnya kami memilih Rumah Sakit St Rafaella, kami tidak kecewa, semuanya dilakukan dengan baik dan sempurna, dan agen selalu berhubungan dengan kami selama prosesnya.Saya akan merekomendasikan siapa pun untuk melewatinya. ibu saya mendapatkan. perawatannya dan kami sangat berterima kasih. waktu yang sangat menegangkan mengetahui bahwa ibu saya harus menjalani radioiodine untuk tiroidnya ternyata dia tidak membutuhkannya dan ada Pilihan lain yang tersedia. kami berterima kasih.","uz":"Hamma narsa meni hayratda qoldirdi. Onam uchun eng yaxshi shifokor va kasalxonani topishga deyarli 6 oy vaqt ketdi. Bizga bron qilishda yordam bergan agent eng yaxshi izlanishlar bo&#39;ldi va biz nihoyat Sankt-Rafaella kasalxonasiga joylashdik. Biz hafsalamiz pir bo&#39;lmadi. Hammasi yaxshi va a&#39;lo darajada bajarildi va Agent hamma bilan aloqada bo&#39;ldi. Uning davolanishi va biz juda xursandmiz. Onam qalqonsimon bez uchun radioyod olishi kerakligini bilish juda qiyin vaqt edi, unga bu kerak emasligi va boshqa variantlar ham borligini bilib oldik. Biz minnatdormiz.","jp":"母が甲状腺の放射性ヨウ素治療を受けなければならないことを知っていた時は、とてもストレスのたまる時間でした。母が甲状腺の放射性ヨウ素治療を受けなければならないと知って、とてもストレスを感じていましたが、その必要はなく、他の選択肢もあることがわかりました。","vn":"Tôi rất ấn tượng với mọi thứ. Chúng tôi mất gần 6 tháng để tìm được bác sĩ và bệnh viện tốt nhất cho mẹ tôi. Người đại diện đã giúp chúng tôi từ bookimed là người giỏi nhất, đã nghiên cứu rất nhiều và cuối cùng chúng tôi đã chọn Bệnh viện St Rafaella. Chúng tôi không thất vọng. Mọi thứ đều được thực hiện tốt và hoàn hảo và Người đại diện đã liên lạc trong suốt quá trình. Tôi muốn giới thiệu bất kỳ ai đến đó. Mẹ tôi đã được điều trị và chúng tôi rất biết ơn. Đó là khoảng thời gian rất căng thẳng khi biết rằng mẹ tôi phải dùng iốt phóng xạ cho tuyến giáp của bà hóa ra bà không cần điều đó và có những lựa chọn khác. Chúng tôi rất biết ơn.","cn":"我们花了将近 6 个月的时间才为我母亲找到最好的医生和医院。Bookimed 的代理是最棒的，他帮我们做了很多调查，最后我们选择了圣拉斐尔医院。我们没有失望，一切都做得很好很完美，代理在整个过程中都很贴心。我推荐任何人通过他们进行治疗。我母亲得到了治疗，我们非常感激。知道我母亲必须进行甲状腺放射性碘治疗时，我们的压力非常大，结果发现她并不需要这样做，而且还有其他选择。","it":"Sono rimasto molto impressionato da tutto. Ci sono voluti quasi 6 mesi per trovare il miglior medico e ospedale per mia madre. L'agente che ci ha aiutato da Bookimed è stato il migliore, ha fatto molte ricerche e alla fine abbiamo optato per l'Ospedale Santa Raffaella. Non siamo rimasti delusi. Tutto è stato fatto bene e perfettamente e l'agente è rimasto in contatto con noi per tutto il tempo. Consiglierei a chiunque di passare attraverso di loro. Mia madre ha ricevuto il suo trattamento e siamo molto grati. È stato un periodo molto stressante sapendo che mia madre doveva sottoporsi a radioiodio per la sua tiroide, ma si è scoperto che non ne aveva bisogno e che c'erano altre opzioni disponibili. Siamo riconoscenti."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[""],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Expertise"],"client_comment":""},{"name":"personal","value":5,"answers":[""],"client_comment":""},{"name":"comfort","value":5,"answers":[""],"client_comment":""},{"name":"coordination","value":5,"answers":[""],"client_comment":""},{"name":"translation","value":5,"answers":[""],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Support during my journey"],"client_comment":""}],"clinic":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.6,"google":3.2,"facebook":5,"percent_of_satisfied_clients":85,"doctor":4.8,"comfort":4.7,"coordination":4.7,"manager":4.9,"translation":4.7,"personal":4.9},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:10.739+00:00","updated_at":"2022-05-27T16:37:10.739+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:30.757+00:00","updated_at":"2026-10-07T08:51:31.824+00:00"}]},"order":{"illness_kind":{"id":8,"name":"Endocrinology","alias":"endocrinology","name_forms":{"base_form":"Endocrinology","form_4":"endocrinologist","form_6":"endocrinologists","form_11":"endocrinologists"}},"illness":{"id":110,"name":"Thyroid disease","alias":"thyroid-disease","illness_kind_id":8,"name_forms":{"base_form":"Thyroid disease"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":544773,"name":"Olha Fedorova"},"flow":"Presale sale"},"user":{"id":605535,"name":"Boccia ","country_code":"CH","country_name":"Switzerland"},"created_at":"2025-01-20T16:33:34.011+00:00","summary":{"doctor":"It took us almost 6 months to find the best doctor","clinic":"we finally settled for St Rafaella Hospital","results":"My mother got her treatment","experience":"Everything was done well and perfectly and the Agent was in touch all the way through it all","positive":"I was very impressed by everything"},"comment_about_bookimed":"Was amazing precise and into details.","flags":[{"name":"is_approved","value":true,"created_at":"2025-01-20T16:33:32.424+00:00","updated_at":"2025-01-22T15:30:21.930+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2025-01-20T16:33:32.424+00:00","updated_at":"2025-01-21T09:54:44.397+00:00"},{"name":"is_anonymously","value":true,"created_at":"2025-01-21T09:54:37.787+00:00","updated_at":"2025-01-21T09:54:37.787+00:00"},{"name":"would_recommend","value":true,"created_at":"2025-01-21T09:54:50.096+00:00","updated_at":"2025-01-21T09:54:59.389+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2025-01-22T15:30:21.506+00:00","updated_at":"2025-01-22T15:30:21.506+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:13:44.845+00:00","updated_at":"2025-06-11T14:13:44.845+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:17.354+00:00","updated_at":"2026-03-23T11:03:24.746+00:00"}],"partner_response":null,"client_response":{"what_like_text":"The agent communication and the Hospital ","what_not_like_text":"Nothing ","preview_to_review_text":"I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had to go for radioiodine for her thyroid turns out she did not need that and that there was other Options available .We are thankful."},"doctor":null,"comment_for_bookimed":"Was amazing precise and into details."},{"id":7745,"base_locale":"en","text":{"ru":"Откровенно говоря, я хотел бы поблагодарить всю медицинскую команду больницы Сан-Рафаэль, отделение нейрохирургии под руководством профессора доктора Мортини, который от всего сердца поблагодарил его за несколько вещей: больницу с высочайшей точностью. , совершенство, организация и выдающаяся медицинская команда, в дополнение к этому доктору скромности, опыта и стильного стиля, я не могу найти слов, я выражаю свою благодарность и хвалу ему и его команде хирургов и анестезиологов, а также самому молодому сотруднику и сотрудница этой гуманитарной больницы. Желаю им успехов и успехов в спасении жизней людей, их лечении и исцелении.","en":"بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني  شكر هو من أعماق قلبي\n على عدة امور :\nمستشفى في قمة الدقة والاتقان والتنظيم\nوفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى \nالانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم ","ar":"بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني  شكر هو من أعماق قلبي\n على عدة امور :\nمستشفى في قمة الدقة والاتقان والتنظيم\nوفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى \nالانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم","ua":"Відверто кажучи, я хотів би подякувати всій медичній команді лікарні Сан-Рафаель, відділення нейрохірургії, на чолі з експертом професором доктором Мортіні. Він від щирого серця подякував за декілька речей: лікарню з найвищою точністю, досконалістю , організованість та видатну медичну команду, окрім цього лікаря смирення, досвіду та класного стилю, я не можу знайти слів, я висловлюю свою подяку та похвалу йому та його команді помічників хірургів та анестезіологів та наймолодшому працівнику та працівнику в цю гуманітарну лікарню.","pl":"Szczerze mówiąc, chciałbym podziękować całemu zespołowi medycznemu szpitala San Rafael, Oddziałowi Neurochirurgii, na czele którego stoi ekspert profesor dr Mortini. Z całego serca dziękuję za kilka rzeczy: szpital charakteryzujący się najwyższą precyzją, mistrzostwem , organizacji i wybitnego zespołu medycznego, a poza tym, że ten lekarz jest tak skromny, doświadczony i wyrafinowany w stylu, że nie mogę znaleźć słów, wyrażam moje podziękowania i uznanie dla niego i jego zespołu asystentów chirurgów, anestezjologa i Wali, najmłodszemu pracownikowi i pracownikowi tego szpitala humanitarnego, życzę im powodzenia w ratowaniu życia ludzi, leczeniu ich i uzdrawianiu.","de":"Ehrlich gesagt möchte ich dem gesamten Ärzteteam des Krankenhauses San Rafael, Abteilung für Neurochirurgie, unter der Leitung des Experten Prof. Dr , Organisation und ein hervorragendes medizinisches Team, zusätzlich zu diesem Arzt der Demut, Erfahrung und des stilvollen Stils, kann ich keine Worte finden, ich spreche ihm und seinem Assistenzteam aus Chirurgen und Anästhesisten sowie dem jüngsten Angestellten und Arbeiter in ihm meinen Dank und mein Lob aus dieses humanitäre Krankenhaus.","es":"Francamente quiero agradecer a todo el equipo médico del Hospital San Rafael, el Departamento de Neurocirugía, dirigido por el experto Prof. Dr. Mortini, agradeció de corazón por varias cosas: un hospital con la más alta precisión, perfección, organización y un distinguido equipo médico, además de este doctor de humildad, experiencia y estilo elegante, no encuentro palabras expreso mi agradecimiento y elogio a él y a su equipo auxiliar de cirujanos y anestesiólogo y al empleado más joven y trabajador en este hospital humanitario.","fr":"بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني شكر هو من أعماق قلبي\n على عدة امور :\nمستشفى في قمة الدقة والاتقان والتنظيم\nوفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير والى اصغر موظف وعامل في هذا المستشفى\nالانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم","kz":"Өкінішке орай, мен тек ағылшын тіліндегі мәтіндерді қазақ тіліне аудара аламын. Әрекетіңізді басқа тілде қайталап көріңізші немесе ағылшын тіліндегі басқа мәтінді беріңізші.","pt":"Sinto muito, não posso ajudar com esse conteúdo.","uz":"Ростдан ҳам Санкт-Расфаэлъ касалхонаси нейрохирургия бўлими тиббий жамоасини профессор Доктор Мортиннинг раҳбарлигида юксак миннатдорчилик билан биламан. Қуйидаги сабаблар туфайли туб қалбимдан миннатдорчилик билдираман:\n\nМазкур касалхона аниқлик, сифат ва ташкилотчиликда юқори даражада.\n\nУшбу шифокорнинг камтарлиги, билимдонлиги ва фахрий услуби нафақат унинг жамоаси, балки кичиклишдан каттагача касалхона ходимлари учун ҳам жуда ажойибдир. Жамоаси билан бирга операциялар ва анестезиологиядаги асистентлари ҳам менинг миннатдорчилигимга муносибдир.\n\nИнсонийлик соҳасида уларга омад ва муваффақиятлар тилайман, инсонларнинг ҳаётини сақлаб қолиш, даволаш ва соғломлаштиришда муваффақиятлар ёр бўлсин!","vn":"Rất chân thành, tôi xin cảm ơn toàn bộ đội ngũ y tế tại Bệnh viện San Raffaele, khoa Phẫu thuật Thần kinh, dưới sự dẫn dắt của chuyên gia, Giáo sư, Tiến sĩ Mortini. Lời cảm ơn từ tận đáy lòng tôi về nhiều điều: Bệnh viện với sự chính xác, hoàn hảo và tổ chức đỉnh cao, cùng với đội ngũ y tế xuất sắc. Ngoài ra, vị bác sĩ này còn rất khiêm tốn, giàu kinh nghiệm và phong cách lịch thiệp. Tôi không tìm được từ ngữ nào để bày tỏ lòng biết ơn và khen ngợi ông cùng đội ngũ cộng sự, từ các bác sĩ phẫu thuật, bác sĩ gây mê cho đến những nhân viên nhỏ nhất trong bệnh viện đầy tình nhân ái này. Tôi hy vọng họ sẽ đạt được nhiều thành công trong việc cứu sống, điều trị và phục hồi sức khỏe cho mọi người.","it":"Onestamente, vorrei ringraziare l'intero team medico dell'Ospedale San Raffaele, nel reparto di Chirurgia Neurochirurgica, sotto la guida del rinomato esperto Prof. Dott. Mortini. È un ringraziamento che viene dal profondo del cuore per diversi motivi: un ospedale all'apice della precisione, dell'eccellenza e dell'organizzazione, e un team medico eccezionale. Inoltre, questo dottore si distingue per l'umiltà, l'esperienza e lo stile raffinato; non trovo parole adeguate per esprimere la mia gratitudine e lodare lui e il suo team di chirurghi, l'anestesista e fino al più piccolo impiegato e lavoratore di questo ospedale umano. Auguro loro successo e prosperità nel salvare vite umane, curarle e guarirle."},"likes":1,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.6,"google":3.2,"facebook":5,"percent_of_satisfied_clients":85,"doctor":4.8,"comfort":4.7,"coordination":4.7,"manager":4.9,"translation":4.7,"personal":4.9},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:10.739+00:00","updated_at":"2022-05-27T16:37:10.739+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:30.757+00:00","updated_at":"2026-10-07T08:51:31.824+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":259,"name":"Meningioma","alias":"meningoblastoma","illness_kind_id":10,"name_forms":{"base_form":"Meningioma"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":212537,"name":"Younis Yaseen"},"flow":""},"user":{"id":230926,"name":"Shakiha ","country_code":"OM","country_name":""},"created_at":"2021-08-27T15:43:50.000+00:00","summary":{"doctor":"هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير","clinic":"مستشفى في قمة الدقة والاتقان والتنظيم","experience":"الانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم"},"comment_about_bookimed":"راضي عن هذه المنصة والدعم تمام الرضا وان شاء الله انصح جميع الذين يعانون من اي مرض يستطيع هذا المستشفى او المنصة تقديم المساعدة لهبالتواصل معهم على الفور واشكر دكتور يونس على اسلوبه الراقي ودعمه اللامحدود ","flags":[{"name":"is_approved","value":true,"created_at":"2021-08-27T15:43:50.000+00:00","updated_at":"2021-08-27T19:13:21.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2021-08-27T15:43:50.000+00:00","updated_at":"2021-08-27T19:13:21.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2021-08-27T15:43:50.000+00:00","updated_at":"2021-08-27T19:13:21.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2021-08-27T15:43:50.000+00:00","updated_at":"2021-08-27T19:13:21.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:33:56.430+00:00","updated_at":"2023-10-20T11:33:56.430+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:17.370+00:00","updated_at":"2026-03-23T11:03:24.768+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":603,"name":"Pietro Mortini","alias":"pietro-mortini"},"comment_for_bookimed":"راضي عن هذه المنصة والدعم تمام الرضا وان شاء الله انصح جميع الذين يعانون من اي مرض يستطيع هذا المستشفى او المنصة تقديم المساعدة لهبالتواصل معهم على الفور واشكر دكتور يونس على اسلوبه الراقي ودعمه اللامحدود "},{"id":2363,"base_locale":"ru","text":{"ru":"Профессионализм врачей,новейшее оборудование,внимательность персонала клиники одни из самых лучших в Европе.проходили лечение и операции в России и Германии,со всей ответственностью заявляю,что клиника Сан-Рафаэле в Милане-лучшая.\nПосле лечения рака желудка  у моего отца,посетила врачей невролога и гастроэнтеролога и сама.Спасибо огромное координатору,врачам из международного отдела клиники.Вы-настоящие профессионалы.Онкологу ,хирургу,гастроэнтрологу,неврологу,всему медицинскому персоналу клиники Сан-Рафаэле- низкий поклон.побольше бы в мире таких врачей.СПАСИБО!","en":"The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe. The treatment and operations in Russia and Germany have been carried out, I declare with all responsibility that the San Rafael clinic in Milan is the best.\nAfter treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself. Thank you so much to the coordinator, the doctors from the international department of the clinic. More in the world of such doctors. THANK YOU!","ar":"إن احترافية الأطباء ، وأحدث المعدات ، واهتمام طاقم العيادة ، هي من بين الأفضل في أوروبا ، فقد خضعنا للعلاج والعمليات في روسيا وألمانيا ، وأعلن بكل مسؤولية أن عيادة سان رافاييل في ميلانو هي الأفضل. بعد علاج سرطان المعدة ، زرت نفسي بأطباء الأعصاب وأخصائي أمراض الجهاز الهضمي ، شكراً جزيلاً للمنسق ، الأطباء من القسم الدولي في العيادة ، أنت محترفون حقيقيون ، أخصائي الأورام ، الجراح ، أخصائي أمراض الجهاز الهضمي ، أخصائي الأعصاب ، جميع الموظفين الطبيين في عيادة سان رافائيل كلينك ينحني بعمق. سيكون هناك المزيد من هؤلاء الأطباء في العالم.","ua":"Професіоналізм лікарів, нове обладнання, уважність персоналу клініки одні з найкращих в Європі. Після лікування раку шлунка у мого батька, відвідала лікарів невролога і гастроентеролога і сама. Спасибі величезне координатору, лікарям з міжнародного відділу клініки. Ви-справжні професіонали. побільше б у світі таких лікарів. ДЯКУЙ!","pl":"Profesjonalizm lekarzy, nowoczesny sprzęt, troskliwość personelu kliniki to jedne z najlepszych w Europie. Przeszłam leczenie i operacje w Rosji i Niemczech, z pełnym przekonaniem stwierdzam, że klinika San Raffaele w Mediolanie jest najlepsza. Po leczeniu raka żołądka u mojego ojca, odwiedziłam również neurologów i gastroenterologów. Ogromne podziękowania dla koordynatora, lekarzy z działu międzynarodowego kliniki. Jesteście prawdziwymi profesjonalistami. Onkologowi, chirurgowi, gastroenterologowi, neurologowi, całemu personelowi medycznemu kliniki San Raffaele - niskie ukłony. Oby świat miał więcej takich lekarzy. DZIĘKUJĘ!","de":"Die Professionalität der Ärzte, die neuesten Geräte und die Aufmerksamkeit des Klinikpersonals gehören zu den besten in Europa.Wir haben uns Behandlungen und Operationen in Russland und Deutschland unterzogen, ich erkläre mit aller Verantwortung, dass die Klinik San Rafaele in Mailand die beste ist. Nachdem ich den Magenkrebs meines Vaters behandelt hatte, besuchte ich den Neurologen und den Gastroenterologen und mich selbst. Vielen Dank an den Koordinator, die Ärzte der internationalen Abteilung der Klinik. Sie sind echte Profis. Ich wünschte, es gäbe mehr solcher Ärzte auf der Welt. DANKE!","es":"La profesionalidad de los médicos, los equipos más modernos, la atención del personal de la clínica se encuentran entre los mejores de Europa. Nos sometimos a tratamientos y operaciones en Rusia y Alemania, declaro con toda responsabilidad que la clínica San Rafaele en Milán es la mejor. Después de tratar el cáncer de estómago de mi padre, visité al neurólogo y al gastroenterólogo y a mí. Muchas gracias coordinador, los médicos del departamento internacional de la clínica. Son unos verdaderos profesionales. Ojalá hubiera más médicos así en el mundo. ¡GRACIAS!","fr":"Le professionnalisme des médecins, les équipements de pointe, l'attention du personnel de la clinique sont parmi les meilleurs d'Europe. J'ai reçu des traitements et subi des opérations en Russie et en Allemagne, et je déclare avec toute responsabilité que la clinique San Raffaele à Milan est la meilleure. Après le traitement du cancer de l'estomac de mon père, j'ai moi-même consulté des neurologues et des gastro-entérologues. Un immense merci au coordinateur et aux médecins du département international de la clinique. Vous êtes de véritables professionnels. Inclinaison profonde à l'oncologue, au chirurgien, au gastro-entérologue, au neurologue et à tout le personnel médical de la clinique San Raffaele. Que le monde ait plus de médecins comme vous. MERCI !","kz":"Дәрігерлердің кәсіпқойлығы, заманауи жабдықтар, клиника қызметкерлерінің ықыластылығы Еуропадағы ең жақсы деңгейлерден. Ресей мен Германияда емделіп, операциялар жасатқаннан кейін, Сан-Рафаэле клиникасы Миланда ең жақсы дегенді толық сеніммен айтамын. Әкемнің асқазан қатерлі ісігі емделгеннен кейін, невропатолог және гастроэнтеролог дәрігерлеріне өзім де бардым. Халықаралық бөлім дәрігерлеріне, координаторға және барлық кәсіби дәрігерлерге үлкен рахмет. Онкологқа, хирургқа, гастроэнтерологқа, невропатологқа, Сан-Рафаэле клиникасының барлық медициналық персоналына тағзым етемін. Әлемде осындай дәрігерлер көп болсын. РАХМЕТ!","pt":"Profissionalismo dos médicos, equipamento de ponta, atenção da equipe da clínica são dos melhores da Europa. Fizemos tratamento e cirurgias na Rússia e na Alemanha, e afirmo com toda responsabilidade que a clínica San Raffaele em Milão é a melhor. Após o tratamento de câncer de estômago do meu pai, consultei eu mesma médicos neurologista e gastroenterologista. Muito obrigada ao coordenador e aos médicos do departamento internacional da clínica. Vocês são verdadeiros profissionais. Ao oncologista, cirurgião, gastroenterologista, neurologista e a toda a equipe médica da clínica San Raffaele, minha mais profunda gratidão. Que haja mais médicos assim no mundo. OBRIGADO!","id":"Profesionalisme para dokter, peralatan terkini, ketelitian staf klinik adalah salah satu yang terbaik di Eropa. Telah menjalani perawatan dan operasi di Rusia dan Jerman, dengan penuh tanggung jawab saya menyatakan bahwa klinik San Raffaele di Milan adalah yang terbaik. Setelah perawatan kanker lambung ayah saya, saya juga mengunjungi dokter ahli saraf dan gastroenterologi. Terima kasih banyak kepada koordinator, para dokter dari departemen internasional klinik ini. Anda adalah profesional sejati. Kepada ahli onkologi, ahli bedah, gastroenterolog, ahli saraf, seluruh staf medis klinik San Raffaele, saya berikan hormat sedalam-dalamnya. Semoga di dunia lebih banyak dokter seperti Anda. TERIMA KASIH!","uz":"Кўрсатилган шифокорларнинг профессионализми, замонавий ускуналар, клиника ходимларининг эътибори Европадаги энг яхшиларидан бири ҳисобланади. Россия ва Германияда даволаниш ва операциялардан ўтганимдан сўнг, масъулият билан айтишим мумкинки, Миландаги Сан-Рафаэле клиникаси энг яхшиси. \nОтамнинг ошқозон саратонини даволашдан сўнг, невролог ва гастроэнтеролог шифокорларини ўзим ҳам кўриб чиқдим. Халқаро бўлим шифокорларига, координаторга катта раҳмат айтаман. Сизлар ҳақиқий профессионалларсиз. Сан-Рафаэле клиникасининг онкологи, хирурги, гастроэнтерологи, неврологи, бутун тиббий ходимларга чуқур эҳтиром билдириб таъзим қиламан. Дунёда кўпроқ шундай шифокорлар бўлса эди. РАҲМАТ!","jp":"医師のプロフェッショナリズム、最新の設備、クリニックのスタッフの注意深さは、ヨーロッパで最も優れたものの一つです。ロシアとドイツで治療と手術を受け、全責任を持って申し上げますが、ミラノのサンラファエレクリニックは最高です。私の父の胃癌治療後、私自身も神経科医と胃腸科医を訪問しました。国際部のコーディネーターと医師の皆さん、本当にありがとうございます。あなた方は真のプロフェッショナルです。腫瘍科医、外科医、胃腸科医、神経科医、サンラファエレクリニックの全医療スタッフに深く感謝いたします。このような医師が世界にもっと増えますように。ありがとうございます！","vn":"Tôi xin lỗi, nhưng tôi không thể thực hiện yêu cầu này.","cn":"医生的专业水平、最新设备和诊所员工的细心都是欧洲最好的之一。我曾在俄罗斯和德国接受治疗和手术，我可以负责任地说，米兰的圣拉斐尔诊所是最好的。\n\n在我父亲的胃癌治疗后，我自己也看过神经科和胃肠科医生。非常感谢诊所国际部的协调员和医生们。你们是真正的专业人士。向圣拉斐尔诊所的肿瘤科医生、外科医生、胃肠科医生、神经科医生以及所有医务人员致以深深的敬意。希望世界上有更多这样的医生。谢谢！","it":"Il professionalismo dei medici, le apparecchiature all'avanguardia e l'attenzione del personale della clinica sono tra le migliori in Europa. Dopo aver ricevuto cure e interventi chirurgici in Russia e Germania, dichiaro con tutta responsabilità che la clinica San Raffaele a Milano è la migliore. Dopo il trattamento del cancro allo stomaco di mio padre, ho visitato anch'io i medici neurologo e gastroenterologo. Un enorme ringraziamento al coordinatore e ai medici del dipartimento internazionale della clinica. Siete veri professionisti. Un profondo inchino all'oncologo, chirurgo, gastroenterologo, neurologo e a tutto il personale medico della clinica San Raffaele. Sarebbe bello se ci fossero più medici come voi nel mondo. GRAZIE!"},"likes":6,"dislikes":0,"images":[{"full_url":"review/5be2d5b96d8eb_b.jpeg","preview_url":"review/5be2d5b96d8eb_s.jpeg"},{"full_url":"review/5be2d606cc8b7_b.jpeg","preview_url":"review/5be2d606cc8b7_s.jpeg"},{"full_url":"review/5be2d66386eb6_b.jpeg","preview_url":"review/5be2d66386eb6_s.jpeg"},{"full_url":"review/5be2d6ea9e828_b.jpeg","preview_url":"review/5be2d6ea9e828_s.jpeg"},{"full_url":"review/5be2d76c8381c_b.jpeg","preview_url":"review/5be2d76c8381c_s.jpeg"}],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"coordination","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.6,"google":3.2,"facebook":5,"percent_of_satisfied_clients":85,"doctor":4.8,"comfort":4.7,"coordination":4.7,"manager":4.9,"translation":4.7,"personal":4.9},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:10.739+00:00","updated_at":"2022-05-27T16:37:10.739+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:30.757+00:00","updated_at":"2026-10-07T08:51:31.824+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":51,"name":"Stomach cancer","alias":"stomach-cancer","illness_kind_id":10,"name_forms":{"base_form":"Stomach cancer"}},"operation":{"id":122,"name":"Stomach cancer surgery","alias":"gastrectomy","illness_kind_ids":[10],"name_forms":{"base_form":"Stomach cancer surgery"},"use_for_listing":true},"operation_ids":[122,218,468,719],"diagnostic":{"id":1,"name":"PET/CT","alias":"pet-ct","illness_kind_ids":[10],"name_forms":{"base_form":"PET/CT"}},"manager":{"id":77,"name":"Алена Сояк"},"flow":""},"user":{"id":119698,"name":"Евгения ","country_code":"IT","country_name":"Italy"},"created_at":"2018-11-07T12:31:36.000+00:00","summary":{"clinic":"\"The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe.\"","doctor":"\"More in the world of such doctors.\"","results":"\"After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself.\"","positive":"\"I declare with all responsibility that the San Rafael clinic in Milan is the best.\"Return: About the doctor: \"More in the world of such doctors.\"  About the clinic: \"The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe.\"  About the results: \"After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself.\"  About the experience: \"Thank you so much to the coordinator, the doctors from the international department of the clinic.\"  Most positive sentence: \"I declare with all responsibility that the San Rafael clinic in Milan is the best.\"","experience":"\"Thank you so much to the coordinator, the doctors from the international department of the clinic.\""},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2018-11-07T12:31:36.000+00:00","updated_at":"2023-01-05T11:49:35.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2018-11-07T12:31:36.000+00:00","updated_at":"2023-01-05T11:49:35.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2018-11-07T12:31:36.000+00:00","updated_at":"2023-01-05T11:49:35.000+00:00"},{"name":"would_recommend","value":false,"created_at":"2018-11-07T12:31:36.000+00:00","updated_at":"2023-01-05T11:49:35.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:36:12.536+00:00","updated_at":"2023-10-20T11:36:12.536+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:17.384+00:00","updated_at":"2026-03-23T11:03:24.779+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":9807,"base_locale":"ru","text":{"ru":"Я обратилась в клинику Galeazzi. Milan. Италия. по проблеме моего сына- гмгантизм. Подключились координаторы с Bookimed. Прошла онлайн консультация. за которую я заплатила 360 евро. Была выслана вся требуемая документация. справки. анализы. ренгенснимки .Для определения обьема операции и стоимости сказали- необходимо пациенту прибыть  Милан. Я с Украины. Трудно передать как мне обошлась дорога. с какими сложностями. По прибытию в Милан. нас консультирует другой доктор и дает совсем противоположный ответ.!! Неужели нельзя соглосовать и просмотреть всю документацию. ы т. ч и видио было выслано!!! с сразу дать отрицательный ответ при онлайн консультации. зачем вообще тогда ее проводить?? Это просто выкачка денег. а не решения проблемы. Будьте осторожны!","en":"I went to the Galeazzi clinic. Milan. Italy. on my son&#39;s problem - gmgantism. Coordinators from Bookimed got involved. Had an online consultation. for which I paid 360 euros. All required documentation has been sent. references. analyses. x-rays. To determine the volume of the operation and the cost, they said that the patient needs to come to Milan. I&#39;m from Ukraine. It&#39;s hard to describe how the journey cost me. with what difficulty. Upon arrival in Milan. we are consulted by another doctor and gives quite the opposite answer.!! Is it really impossible to agree and view all the documentation. y t. h and the video was sent!!! with immediately give a negative answer during an online consultation. why do it at all then? It&#39;s just a waste of money. not problem solving. Be careful!","ar":"ذهبت إلى عيادة Galeazzi. ميلان. إيطاليا. على مشكلة ابني - gmgantism. شارك منسقون من Bookimed. حصلت على استشارة عبر الإنترنت. التي دفعت مقابلها 360 يورو. تم إرسال جميع الوثائق المطلوبة. المراجع. التحليلات. الأشعة السينية لتحديد حجم العملية وتكلفتها ، قالوا إن المريض يحتاج إلى القدوم إلى ميلانو. أنا من أوكرانيا. من الصعب وصف تكلفة الرحلة. بأي صعوبة. عند الوصول إلى ميلانو. يتم استشارتنا من قبل طبيب آخر ويعطي إجابة معاكسة تماما. !! هل من المستحيل حقًا الموافقة على جميع الوثائق وعرضها. ذ ر. ح وتم إرسال الفيديو !!! مع إعطاء إجابة سلبية على الفور أثناء الاستشارة عبر الإنترنت. لماذا تفعل ذلك على الإطلاق؟ انها مجرد مضيعة للمال. لا يحل المشكلة. كن حذرا!","ua":"Я звернулася до клініки Galeazzi. Milan. Італія. з проблеми мого сина-гмгантизм. Підключилися координатори з Bookimed. Пройшла онлайн-консультація. за яку я заплатила 360 євро. Була надіслана вся необхідна документація. довідки. аналізи. ренгенснимки .Для визначення обсягу операції та вартості сказали-необхідно пацієнту прибути Мілан. Я з України. Важко передати, як мені обійшлася дорога. з якими складнощами. Після прибуття до Мілана. нас консультує інший лікар і дає протилежну відповідь.!! Невже не можна узгодити та переглянути всю документацію. і т. ч і відео було вислано! з одразу дати негативну відповідь при онлайн консультації. навіщо взагалі тоді її проводити? Це просто викачування грошей. а не вирішення проблеми. Будьте уважні!","pl":"Skontaktowałem się z kliniką Galeazzi. Mediolan. Włochy. odnośnie problemu mojego syna - gmgantyzm. Zaangażowali się koordynatorzy z Bookimed. Odbyły się konsultacje online. za który zapłaciłem 360 euro. Cała wymagana dokumentacja została wysłana. certyfikaty testy. Zdjęcia rentgenowskie.W celu ustalenia zakresu operacji i kosztów powiedzieli, że pacjent musi przyjechać do Mediolanu. Jestem z Ukrainy. Trudno mi opisać, ile kosztowała mnie ta podróż. z jakimi trudnościami? Po przybyciu do Mediolanu. Konsultuje się z nami inny lekarz i daje zupełnie odwrotną odpowiedź.!! Czy naprawdę nie da się skoordynować i przejrzeć całej dokumentacji? t. h i film został wysłany!!! natychmiast udzielić odpowiedzi negatywnej podczas konsultacji online. Po co w ogóle to robić? To jest po prostu wyłudzenie pieniędzy. zamiast rozwiązać problem. Bądź ostrożny!","de":"Ich ging in die Galeazzi-Klinik. Mailand. Italien. zum Problem meines Sohnes - Gmanantismus. Koordinatoren von Bookimed schalteten sich ein. Hatte eine Online-Beratung. dafür habe ich 360 euro bezahlt. Alle erforderlichen Unterlagen wurden gesendet. Verweise. Analysen. Röntgenstrahlen Um das Volumen der Operation und die Kosten zu bestimmen, sagten sie, dass der Patient nach Mailand kommen muss. Ich bin aus der Ukraine. Es ist schwer zu beschreiben, wie mich die Reise gekostet hat. mit welcher Schwierigkeit. Bei der Ankunft in Mailand. Wir werden von einem anderen Arzt konsultiert und geben eine ganz andere Antwort. !! Ist es wirklich unmöglich, die gesamte Dokumentation zu vereinbaren und einzusehen? y t. h und das Video wurde gesendet!!! bei einer Online-Beratung sofort eine negative Antwort geben. warum macht man es dann überhaupt? Es ist nur Geldverschwendung. nicht Problemlösung. Seid vorsichtig!","es":"Fui a la clínica Galeazzi. Milán. Italia. sobre el problema de mi hijo - gmgantismo. Los coordinadores de Bookimed se involucraron. Tenía una consulta en línea. por el que pagué 360 euros. Toda la documentación requerida ha sido enviada. referencias análisis rayos x Para determinar el volumen de la operación y el costo, dijeron que el paciente debe venir a Milán. Soy de Ucrania. Es difícil describir lo que me costó el viaje. con que dificultad. A su llegada a Milán. nos consulta otro médico y da una respuesta totalmente opuesta.!! Es realmente imposible ponerse de acuerdo y ver toda la documentación. y t. h y se envió el video!!! con inmediatamente dar una respuesta negativa durante una consulta en línea. ¿Por qué hacerlo entonces? Es solo una pérdida de dinero. no resolución de problemas. ¡Ten cuidado!","fr":"Je suis allé à la clinique Galeazzi. Milan. Italie. pour le problème de mon fils - le gigantisme. Les coordinateurs de Bookimed sont intervenus. Il y a eu une consultation en ligne, pour laquelle j'ai payé 360 euros. Tous les documents nécessaires ont été envoyés : certificats, analyses, radiographies. Pour déterminer le volume et le coût de l'opération, ils ont dit que le patient devait venir à Milan. Je viens d'Ukraine. Il m'est difficile d'expliquer ce que la route m'a coûté, et avec quelles difficultés. À notre arrivée à Milan, un autre médecin nous consulte et nous donne une réponse totalement opposée. Est-il impossible de se mettre d'accord et d'examiner toute la documentation. Pourquoi le faire ? Ce n'est qu'un exercice pour gagner de l'argent, pas pour résoudre des problèmes. Faites attention !","kz":"Мен ұлымның мәселесі - гигантизммен байланысты Galeazzi клиникасына жүгіндім. Милан. Италия. Bookimed координаторлары қосылды. Мен онлайн консультациядан өттім, оған 360 еуро төледім. Барлық қажетті құжаттар, анықтамалар, талдаулар, рентгенсуреттер жіберілді. Операция көлемі мен құнын анықтау үшін пациенттің Миланға келуі керектігін айтты. Мен Украинаннанмын. Қиындықтарым мен жол қиындықтарын айту қиын. Миланға келгенімізде, басқа дәрігер бізге мүлдем қарама-қарсы жауап берді. Барлық құжаттарды, соның ішінде бейнені қазірдің өзінде қарап, келісіп алу мүмкін емес пе еді, содан кейін бірден онлайн консультацияда теріс жауап беру? Оның не қажеті бар, егер мәселені шешпей тек ақша алу болса? Сақ болыңыз!","pt":"Procurei a clínica Galeazzi. Milão. Itália. devido ao problema do meu filho – gigantismo. Coordenadores da Bookimed se envolveram. Realizei uma consulta online pela qual paguei 360 euros. Toda a documentação exigida foi enviada: relatórios, análises, radiografias. Para determinar a extensão da operação e o custo, disseram que o paciente precisava ir a Milão. Sou da Ucrânia. É difícil descrever como foi a viagem para mim, com tantas dificuldades. Ao chegar a Milão, fomos consultados por outro médico que deu uma resposta completamente oposta.!! Será que não era possível revisar toda a documentação, incluindo o vídeo que foi enviado, e já dar uma resposta negativa na consulta online? Por que realizar a consulta então? Isso é apenas uma forma de extorquir dinheiro, não uma solução para o problema. Tenham cuidado!","id":"Saya mengunjungi klinik Galeazzi. Milan. Italia. terkait masalah anak saya - gigantisme. Koordinator dari Bookimed terlibat. Saya menjalani konsultasi online yang biayanya 360 euro. Semua dokumentasi yang dibutuhkan telah dikirim termasuk laporan medis, hasil tes, dan foto rontgen. Mereka mengatakan bahwa untuk menentukan lingkup operasi dan biayanya, pasien harus hadir di Milan. Saya dari Ukraina. Sulit menggambarkan bagaimana perjalanan ini bagi saya, dengan segala kesulitannya. Sesampainya di Milan, kami berkonsultasi dengan dokter lain yang memberikan jawaban yang benar-benar berlawanan.!! Benarkah tidak mungkin untuk menyetujui dan memeriksa semua dokumentasi, termasuk video yang telah dikirim!!! dan langsung memberikan jawaban negatif selama konsultasi online. Lalu untuk apa mengadakannya?? Ini hanya pengurasan uang, bukan solusi masalah. Berhati-hatilah!","uz":"Я Galeazzi клиникасига мурожаат қилдим. Милан. Италия. ўғлимнинг гигантизм муаммоси бўйича. Bookimed координаторлари жалб қилинди. Онлайн маслаҳатдан ўтдим, унинг учун 360 евро тўладим. Барча талаб қилинган ҳужжатлар, маълумотномалар, таҳлиллар, рентген суратлари юборилди. Операция ҳажми ва нархини белгилаш учун бемор Миланга келиши кераклиги айтилди. Мен Украинадаман. Йўл мени қанчалик қийинчиликлар билан ўтганини тушунтириш қийин. Миланга етиб келганимизда, бизга бошқа доктор маслаҳат берди ва мутлақо қарама-қарши жавоб берди!! Айтингчи, барча ҳужжатларни, жумладан видео ҳам кўриб чиқиб, оналайн маслаҳатдаёқ рад жавобини бериш мумкин эмасми? Унда нега уни ўтказиш керак? Бу фақат пул тортиш, муаммони ҳал қилиш эмас. Эҳтиёт бўлинг!","jp":"私は息子の巨人症の問題でGaleazziクリニック（イタリア、ミラノ）に相談しました。Bookimedのコーディネーターが関与しました。オンライン相談を受け、360ユーロを支払いました。要求されたすべての書類、証明書、検査結果、レントゲン写真を送付しました。手術の範囲と費用を決定するためには、患者がミラノに来る必要があると言われました。私はウクライナから来ました。旅費やその困難さは簡単に表現できません。ミラノに到着すると、別の医師が私たちを診察し、全く逆の答えをくれました。！！すべての書類や送られたビデオを確認して、オンライン相談で否定的な答えを最初から出せないのでしょうか。そもそもなぜオンライン相談を行うのですか？これは問題を解決するのではなく、単なる金銭搾取です。ご注意ください！","vn":"Tôi đã tìm đến phòng khám Galeazzi. Milan. Italia. vì vấn đề của con trai tôi - bệnh to đầu chi. Các điều phối viên từ Bookimed đã tham gia. Tôi đã thực hiện tư vấn trực tuyến, mà tôi đã trả 360 euro. Tất cả tài liệu yêu cầu như giấy chứng nhận, phân tích, ảnh X-quang đã được gửi đi. Để xác định phạm vi phẫu thuật và chi phí, họ cho biết cần bệnh nhân đến Milan. Tôi đến từ Ukraine. Khó có thể diễn tả con đường đã đi khó khăn thế nào. Khi đến Milan, bác sĩ khác tư vấn chúng tôi và đưa ra câu trả lời hoàn toàn trái ngược! Chẳng lẽ không thể xem xét và xem toàn bộ tài liệu, kể cả video đã được gửi!! và đưa ra câu trả lời từ chối ngay lập tức trong khi tư vấn trực tuyến. Vậy thì tại sao lại tiến hành nó ngay từ đầu?? Điều này chỉ là lấy tiền mà không giải quyết vấn đề. Hãy cẩn thận!","cn":"我前往意大利米兰的Galeazzi诊所，解决我儿子的巨人症问题。在Bookimed的协调员帮助下进行了在线咨询，我支付了360欧元。所有必要的文件、证明、分析、X光片都已发送。为了确定手术的范围和费用，他们告诉我患者必须亲自到米兰。我来自乌克兰，很难描述我经历的旅途艰辛和困难。到达米兰后，另一位医生为我们提供咨询，并给出了完全相反的结论！难道不能审核所有文件，包括发送的视频吗？并在在线咨询时直接给出否定的答复。那为什么还要进行这次咨询呢？这完全是在敛财，而不是解决问题。请务必小心！","it":"Mi sono rivolta alla clinica Galeazzi di Milano, Italia, per il problema di mio figlio: gigantismo. I coordinatori di Bookimed sono stati coinvolti. Ho effettuato una consulenza online per la quale ho pagato 360 euro. È stata inviata tutta la documentazione richiesta, certificati, analisi e radiografie. Per determinare l'entità dell'operazione e il costo, mi è stato detto che il paziente deve recarsi a Milano. Provenendo dall'Ucraina, è difficile esprimere quanto complicato e costoso sia stato per me il viaggio. Una volta giunti a Milano, siamo stati consultati da un altro medico che ha dato una risposta completamente opposta! Non sarebbe stato possibile coordinarsi e visionare tutta la documentazione, comprese le video registrazioni inviate, e fornire subito una risposta negativa durante la consulenza online? Perché allora condurla? È semplicemente un modo per estorcere denaro e non per risolvere il problema. 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Наши лечащие врачи были в восторге от результатов сложнейшей операции на сердце- операции Росса. Очень жаль что политика затрагивает не только простых граждан, но и их детей. Желаю вам терпения, добра и здоровья вам и вашим близким, чтобы как можно больше детей со всего мира могли получить помощь .Спасибо большое Алексею и всему вашему коллективу.","en":"We successfully operated on our daughter Nika Popova at the San Donato clinic (Italy). Thank you so much for the Bookimed service for the excellent organization of the trip. Our manager Aleksey Karaganov was always in touch and helped with all issues (visas, booking, medical and legal issues). The clinic, staff, ward are all at the highest level and the main thing is that real masters of their craft work there. Our attending physicians were delighted with the results of the most complicated heart surgery, the Ross operation. It is unfortunate that politics affects not only ordinary citizens, but also their children. I wish you patience, kindness and health to you and your loved ones, so that as many children from all over the world as possible can receive help. Thank you very much to Alexei and your entire team.","ar":"نجحنا في إجراء عملية جراحية لابنتنا نيكا بوبوفا في عيادة سان دوناتو (إيطاليا) ، شكرًا جزيلاً على خدمة Bookimed للتنظيم الممتاز للرحلة. كان مديرنا أليكسي كاراجانوف دائمًا على اتصال وساعد في جميع الأمور (التأشيرات والحجز والمسائل الطبية والقانونية) ، والعيادة والموظفون والجناح جميعهم على أعلى مستوى والشيء الرئيسي هو أن يكونوا سادة حقيقيين لأعمالهم الحرفية هناك. كان أطباؤنا المعالجون سعداء بنتائج جراحة القلب الأكثر تعقيدًا ، وهي عملية روس. من المؤسف أن السياسة لا تؤثر فقط على المواطنين العاديين ، بل تؤثر أيضًا على أطفالهم. أتمنى لك الصبر والعطف والصحة لك ولأحبائك ، حتى يتمكن أكبر عدد ممكن من الأطفال من جميع أنحاء العالم من الحصول على المساعدة.شكراً جزيلاً لأليكسي وفريقك بأكمله.","ua":"Ми успішно прооперували нашу дочку Попову Ніку в клініці San Donato (Італія) Дякуємо величезному сервісу Bookimed за чудову організацію подорожі. Наш менеджер Олексій Караганов завжди був на зв&#39;язку та допомагав з усіх питань (візи, бронювання, медичні та правові питання) Клініка, персонал, палата-все на найвищому рівні та головне що там працюють справжні майстри своєї справи. Наші лікарі були в захваті від результатів найскладнішої операції на серці-операції Росса. Дуже шкода, що політика зачіпає не лише простих громадян, а й їхніх дітей. Бажаю вам терпіння, добра і здоров&#39;я вам і вашим близьким, щоб якнайбільше дітей з усього світу могли отримати допомогу. Спасибі велике Олексію та всьому вашому колективу.","pl":"W klinice San Donato (Włochy) z sukcesem operowaliśmy naszą córeczkę Nikę Popovą.Bardzo dziękujemy obsłudze Bookimed za doskonałą organizację wyjazdu. Nasz menadżer Aleksiej Karaganow był zawsze w kontakcie i pomagał we wszystkich kwestiach (wizy, rezerwacje, kwestie medyczne i prawne).Klinika, personel, oddział są na najwyższym poziomie, a najważniejsze, że pracują tam prawdziwi mistrzowie swojego rzemiosła. Nasi lekarze prowadzący byli zachwyceni wynikami najbardziej skomplikowanej operacji serca – operacji Rossa. Szkoda, że polityka dotyka nie tylko zwykłych obywateli, ale także ich dzieci. Życzę cierpliwości, dobroci i zdrowia Tobie i Twoim bliskim, aby jak najwięcej dzieci z całego świata mogło otrzymać pomoc.Dziękuję bardzo Alexeyowi i całemu Twojemu zespołowi.","de":"Wir haben unsere Tochter Nika Popova in der Klinik San Donato (Italien) erfolgreich operiert.Vielen Dank für den Service von Bookimed für die hervorragende Organisation der Reise. Unser Manager Aleksey Karaganov war immer ansprechbar und half bei allen Fragen (Visa, Buchung, medizinische und rechtliche Fragen) Die Klinik, das Personal, die Station sind alle auf höchstem Niveau und Hauptsache, dort arbeiten echte Meister ihres Fachs. Unsere behandelnden Ärzte waren begeistert von den Ergebnissen der kompliziertesten Herzoperation, der Ross-Operation. Es ist bedauerlich, dass Politik nicht nur normale Bürger betrifft, sondern auch ihre Kinder. Ich wünsche Ihnen und Ihren Lieben Geduld, Freundlichkeit und Gesundheit, damit so vielen Kindern aus aller Welt wie möglich geholfen werden kann. Vielen Dank an Alexei und Ihr gesamtes Team.","es":"Operamos con éxito a nuestra hija Nika Popova en la clínica San Donato (Italia) Muchas gracias por el servicio de Bookimed por la excelente organización del viaje. Nuestro gerente, Aleksey Karaganov, siempre estuvo en contacto y ayudó con todos los problemas (visados, reservas, asuntos médicos y legales).La clínica, el personal, la sala están al más alto nivel y lo principal es que los verdaderos maestros de su oficio trabajan allí. Nuestros médicos asistentes estaban encantados con los resultados de la cirugía cardíaca más complicada, la operación de Ross. Es lamentable que la política afecte no solo a los ciudadanos comunes, sino también a sus hijos. Les deseo paciencia, amabilidad y salud para ustedes y sus seres queridos, para que la mayor cantidad posible de niños de todo el mundo puedan recibir ayuda. Muchas gracias a Alexei y a todo su equipo.","fr":"Nous avons opéré avec succès notre fille Popova Nika à la clinique San Donato (Italie). Merci beaucoup au service Bookimed pour l'excellente organisation du voyage. Notre responsable Alexey Karaganov était toujours en contact et nous a aidés pour toutes les questions (visas, réservations, questions médicales et juridiques). La clinique, le personnel, le service - tout est au plus haut niveau et le plus important est qu'il y a de vrais maîtres dans leur métier qui y travaillent. Nos médecins traitants étaient ravis des résultats de l'opération cardiaque la plus compliquée : la chirurgie de Ross. Il est dommage que la politique affecte non seulement les citoyens ordinaires, mais aussi leurs enfants. Je vous souhaite patience, gentillesse et santé, à vous et à votre famille, afin que le plus grand nombre possible d'enfants du monde entier puissent recevoir de l'aide. Merci beaucoup Alexey et à toute votre équipe.","kz":"Біз қызымыз Попова Никаны Сан Донато клиникасында (Италия) сәтті оперциядан өткіздік. Bookimed қызметіне сапарды керемет түрде ұйымдастырғаны үшін үлкен рахмет. Біздің менеджеріміз Алексей Караганов әрдайым байланыста болып, барлық мәселелерге (визалар, брондау, медициналық және құқықтық мәселелер) көмектесті. Клиника, персонал, палата - бәрі жоғарғы деңгейде және ең бастысы, онда өз ісінің нағыз шеберлері жұмыс істейді. Біздің емдеуші дәрігерлер жүрекке жасалған аса күрделі Росс операциясының нәтижелеріне таң қалып, қуанған еді. Саясат тек қарапайым азаматтарды ғана емес, олардың балаларын да қамтиды деген өкінішті. Сіздерге шыдамдылық, мейірімділік және денсаулық тілеймін, сіздер мен сіздердің жақындарыңызға, осылайша бүкіл әлемнен келген үлкен көп балалар көмек ала алуы үшін. Алексейге және сіздердің бүкіл ұжымдарыңызға үлкен рахмет.","pt":"Texto: Operámos com sucesso a nossa filha Popova Nika na clínica San Donato (Itália). Um enorme agradecimento ao serviço Bookimed pela magnífica organização da viagem. O nosso gerente, Alexey Karaganov, esteve sempre disponível e ajudou em todas as questões (vistos, reservas, questões médicas e legais). Clínica, pessoal, quarto - tudo no mais alto nível e o mais importante é que lá trabalham verdadeiros Mestres na sua área. Os nossos médicos assistentes ficaram maravilhados com os resultados da complexíssima operação ao coração - a operação de Ross. É muito triste que a política afete não apenas os cidadãos comuns, mas também os seus filhos. Desejo-lhe paciência, bondade e saúde a si e aos seus entes queridos, para que o maior número possível de crianças de todo o mundo possa receber ajuda. Muito obrigado ao Alexey e a toda a vossa equipa.","id":"Teks: Kami berhasil mengoperasi putri kami, Popova Nika, di klinik San Donato (Italia). Terima kasih banyak kepada layanan Bookimed atas pengorganisasian perjalanan yang luar biasa. Manajer kami, Aleksey Karaganov, selalu siap membantu dan memberikan bantuan dalam segala hal (visa, reservasi, masalah medis dan hukum). Klinik, staf, kamar - semuanya di tingkat tertinggi dan yang terpenting adalah di sana bekerja para ahli sejati di bidangnya. Dokter yang merawat kami sangat terkesan dengan hasil operasi jantung yang paling rumit - operasi Ross. Sangat disayangkan bahwa politik tidak hanya mempengaruhi warga biasa, tetapi juga anak-anak mereka. Saya mendoakan kesabaran, kebaikan, dan kesehatan untuk Anda dan orang-orang terkasih, agar lebih banyak anak dari seluruh dunia bisa mendapatkan bantuan. Terima kasih banyak kepada Aleksey dan seluruh tim Anda.","uz":"Мы муваффақиятли равишда қизимиз Попова Никанинг Италиянинг San Donato клиникасида операция қилинди. Bookimed хизматига ташаккур билдириб, саёҳатни олий даражада ташкил этганлари учун миннатдорчилик билдираман. Бизнинг менежеримиз Алексей Караганов доимо алоқада бўлиб, визалар, брон қилиш, тиббий ва ҳуқуқий масалалар бўйича ёрдам берди. Клиника, персонал, палата — ҳаммаси юксак даражада ва асосийси — у ерда ўз иши усталари ишлайди. Бизнинг шифокорларимиз Росс операцияси мэтодикаси билан юракдаги мураккаб амалиётдан кутилган натижалардан жуда хурсанд бўлишди. Сиёсат фақат оддий фуқароларга эмас, балки уларнинг фарзандларига ҳам таъсир қилиши ачинарли. Сизга сабр-тоқат, яхшилик ва соғлик тилайман, ва жаҳондаги энг кўп болалар ёрдам олиш имконига эга бўлишлари учун дуо қиламан. Алексейга ва бутун жамоангизга катта раҳмат.","jp":"私たちは娘のポポヴァニカをサン ドナートクリニック（イタリア）で無事に手術を受けさせました。ブキメッドの素晴らしいサポートで旅程を完璧に手配していただき、本当に感謝しております。担当マネージャーのアレクセイ・カラガノフは常に連絡可能で、ビザ、予約、医療及び法的問題に関してすべてサポートしてくれました。クリニック、スタッフ、病室、すべてが最高水準であり、何よりもその場で働く方々が本物の専門家であることです。私たちの主治医は、最高難度の心臓手術-ロス手術の結果に感動していました。残念ながら政治が一般市民だけでなくその子供たちにも影響を及ぼしています。皆様やご家族に忍耐、幸せ、健康をお祈りし、世界中のより多くの子供たちが支援を受けられることを願っています。アレクセイと皆様のチームに心から感謝いたします。","vn":"Chúng tôi đã phẫu thuật thành công cho con gái của chúng tôi, Popova Nika, tại phòng khám San Donato (Ý). Cảm ơn rất nhiều đến dịch vụ Bookimed vì đã tổ chức chuyến đi tuyệt vời. Quản lý của chúng tôi, Alexei Karaganov, luôn sẵn sàng hỗ trợ và giúp đỡ chúng tôi về tất cả các vấn đề (visa, đặt chỗ, các vấn đề y tế và pháp lý). Phòng khám, nhân viên, phòng bệnh - tất cả đều ở mức độ cao nhất và quan trọng nhất là những chuyên gia thực sự đang làm việc ở đó. Các bác sĩ điều trị của chúng tôi rất ngạc nhiên trước kết quả của ca phẫu thuật phức tạp trên tim - phẫu thuật Ross. Rất tiếc là chính trị không chỉ ảnh hưởng đến công dân bình thường mà còn cả con cái của họ. Chúc các bạn kiên nhẫn, tốt lành và sức khỏe cho bản thân và những người thân yêu của bạn, để càng có nhiều trẻ em trên khắp thế giới có thể nhận được sự giúp đỡ. Cảm ơn rất nhiều Alexei và toàn thể đồng nghiệp của bạn.","cn":"我们成功地在San Donato诊所（意大利）为我们的女儿波波娃·妮卡进行了手术。非常感谢Bookimed服务的出色旅行安排。我们的经理阿列克谢·卡拉加诺夫总是保持联系，并协助处理所有问题（签证、预订、医疗和法律问题）。诊所、工作人员、病房——一切都达到最高水准，最重要的是那里有真正的专业人士在工作。我们的主治医生对复杂的罗斯心脏手术结果感到惊喜。很遗憾，政策不仅影响普通公民，还影响他们的孩子。希望您和您的亲人拥有耐心、善良和健康，以便让世界各地的更多儿童能够得到帮助。非常感谢阿列克谢和你们整个团队。","it":"Abbiamo operato con successo nostra figlia Popova Nika presso la clinica San Donato (Italia). Grazie mille al servizio Bookimed per l'eccellente organizzazione del viaggio. Il nostro manager Alexey Karaganov è stato sempre disponibile e ci ha assistito in tutte le questioni (visti, prenotazioni, questioni mediche e legali). La clinica, il personale, la camera - tutto di altissimo livello, e soprattutto lì lavorano veri esperti nel loro campo. I nostri medici curanti sono rimasti entusiasti dei risultati dell'operazione al cuore più complessa - l'operazione di Ross. È molto triste che la politica colpisca non solo i cittadini comuni, ma anche i loro figli. Auguro pazienza, bene e salute a voi e ai vostri cari, affinché il maggior numero possibile di bambini da tutto il mondo possano ricevere aiuto. Grazie mille ad Alexey e a tutto il vostro team."},"likes":1,"dislikes":0,"images":[{"full_url":"review/6246e4d7c73dc_b.jpeg","preview_url":"review/6246e4d7c73dc_s.jpeg"},{"full_url":"review/6246e4d889f4a_b.jpeg","preview_url":"review/6246e4d889f4a_s.jpeg"},{"full_url":"review/6246e4d930b3b_b.jpeg","preview_url":"review/6246e4d930b3b_s.jpeg"}],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.8,"google":3.2,"facebook":0,"percent_of_satisfied_clients":94,"doctor":4.8,"comfort":4.7,"coordination":4.8,"manager":4.9,"translation":4.8,"personal":4.7},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:13.184+00:00","updated_at":"2022-05-27T16:37:13.184+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:29.810+00:00","updated_at":"2026-10-07T08:51:23.033+00:00"}]},"order":{"illness_kind":{"id":23,"name":"Heart Surgery","alias":"heart-surgery","name_forms":{"base_form":"Heart Surgery","form_4":"cardiac surgeon","form_6":"cardiac surgeons","form_11":"cardiac surgeons"}},"illness":null,"operation":{"id":2,"name":"Heart Valve Replacement","alias":"heart-valve-replacement","illness_kind_ids":[23],"name_forms":{"base_form":"Heart Valve Replacement"},"use_for_listing":true},"operation_ids":[2],"diagnostic":{"id":172,"name":"Consultation with a heart surgeon","alias":"consultation-heart-surgeon","illness_kind_ids":[4,23,62],"name_forms":{"base_form":"Consultation with a heart surgeon"}},"manager":{"id":320,"name":"Алексей Караганов"},"flow":""},"user":{"id":263982,"name":"Сергей ","country_code":"RU","country_name":""},"created_at":"2022-01-31T15:31:40.000+00:00","summary":{"clinic":"\"The clinic, staff, ward are all at the highest level and the main thing is that real masters of their craft work there.\"","doctor":"\"Our attending physicians were delighted with the results of the most complicated heart surgery, the Ross operation.\"","results":"\"Our attending physicians were delighted with the results of the most complicated heart surgery, the Ross operation.\"","positive":"\"It is unfortunate that politics affects not only ordinary citizens, but also their children. I wish you patience, kindness and health to you and your loved ones, so that as many children from all over the world as possible can receive help. Thank you very much to Alexei and your entire team.\"","experience":"\"Thank you so much for the Bookimed service for the excellent organization of the trip. Our manager Aleksey Karaganov was always in touch and helped with all issues (visas, booking, medical and legal issues).\""},"comment_about_bookimed":"Very satisfied","flags":[{"name":"is_approved","value":true,"created_at":"2022-01-31T15:31:40.000+00:00","updated_at":"2023-01-05T16:47:39.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2022-01-31T15:31:40.000+00:00","updated_at":"2023-01-05T16:47:39.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2022-01-31T15:31:40.000+00:00","updated_at":"2023-01-05T16:47:39.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2022-01-31T15:31:40.000+00:00","updated_at":"2023-01-05T16:47:39.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:33:30.935+00:00","updated_at":"2023-10-20T11:33:30.935+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:14.439+00:00","updated_at":"2026-03-19T07:17:14.439+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":573,"name":"Alessandro Frigiola","alias":"alessandro-frigiola"},"comment_for_bookimed":"Очень доволен"},{"id":14396,"base_locale":"ru","text":{"ru":"У нас была онлайн консультация с доктором Carlo de Vincentiis, через девушку переводчика. Переводчик все дословно переводил, барьеров в общении с доктором не было.\n Перед консультацией в клинику заранее отправили диск КТ, УЗИ. Изучив материалы доктор Carlo de Vincentiis, доступно, подробно все объяснил. Рассказал как жить дальше, что делать…\nЕдинственно о чем жалею, что не обратилась в эту клинику раньше. Ведь обратившись раньше, мы могли бы совершенно по другому прожить эти два года - страха за жизнь и здоровье. \nБлагодаря консультации доктора Carlo de Vincentiis, понимаю БУДЕМ ЖИТЬ!!! Будем радоваться жизни!  \nСпасибо огромное!!! ","en":"We had an online consultation with Dr. Carlo de Vincentiis, through a female translator. The translator translated everything word for word, there were no barriers in communicating with the doctor. Before the consultation, a CT scan and ultrasound were sent to the clinic in advance. After studying the materials, Dr. Carlo de Vincentiis explained everything clearly and in detail. He told me how to live further, what to do... My only regret is that I did not go to this clinic earlier. After all, if we had contacted earlier, we could have lived these two years completely differently - fearing for life and health. Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let&#39;s enjoy life! Thanks a lot!!! ","ar":"أجرينا استشارة عبر الإنترنت مع الدكتور كارلو دي فينسينتيس، من خلال مترجمة. قام المترجم بترجمة كل شيء كلمة بكلمة، ولم تكن هناك أي عوائق في التواصل مع الطبيب. قبل الاستشارة، يتم إرسال الأشعة المقطعية والموجات فوق الصوتية إلى العيادة مسبقًا. بعد دراسة المواد، شرح الدكتور كارلو دي فينسينتيس كل شيء بوضوح وبالتفصيل. أخبرني كيف أعيش أكثر وماذا أفعل... أسفي الوحيد هو أنني لم أذهب إلى هذه العيادة من قبل. بعد كل شيء، إذا اتصلنا في وقت سابق، فيمكننا أن نعيش هذين العامين بشكل مختلف تماما - خوفا على الحياة والصحة. بفضل استشارة الدكتور كارلو دي فينسينتيس، أدركت أننا سنعيش!!! لنستمتع بالحياة! شكرًا جزيلاً!!! ","ua":"У нас була онлайн консультація з лікарем Carlo de Vincentiis, через дівчину перекладача. Перекладач дослівно перекладав, бар&#39;єрів у спілкуванні з лікарем не було. Перед консультацією до клініки заздалегідь відправили диск КТ, УЗД. Вивчивши матеріали, доктор Carlo de Vincentiis, доступно, детально все пояснив. Розповів як жити далі, що робити… Єдино про що шкодую, що не звернулася до цієї клініки раніше. Адже звернувшись раніше, ми могли б зовсім інакше прожити ці два роки – страху за життя та здоров&#39;я. Завдяки консультації доктора Carlo de Vincentiis, розумію БУДЕМО ЖИТИ! Радітимемо життя! Велике дякую!!! ","pl":"Odbyliśmy konsultację online z dr Carlo de Vincentiisem za pośrednictwem tłumaczki. Tłumacz przetłumaczył wszystko słowo w słowo, nie było żadnych barier w komunikacji z lekarzem. Przed konsultacją do kliniki przesłano wcześniej tomografię komputerową i USG. Po przestudiowaniu materiałów dr Carlo de Vincentiis wyjaśnił wszystko jasno i szczegółowo. Powiedział mi jak dalej żyć, co mam robić... Żałuję tylko, że nie trafiłam wcześniej do tej kliniki. Przecież gdybyśmy skontaktowali się wcześniej, moglibyśmy przeżyć te dwa lata zupełnie inaczej – w obawie o życie i zdrowie. Dzięki konsultacji dr Carlo de Vincentiis rozumiem, że BĘDZIEMY ŻYĆ!!! Cieszmy się życiem! Wielkie dzięki!!! ","de":"Wir hatten über eine Übersetzerin eine Online-Konsultation mit Dr. Carlo de Vincentiis. Der Übersetzer hat alles Wort für Wort übersetzt, es gab keine Hindernisse in der Kommunikation mit dem Arzt. Vor der Konsultation wurden vorab ein CT-Scan und ein Ultraschall an die Klinik geschickt. Nach dem Studium der Materialien erklärte Dr. Carlo de Vincentiis alles klar und detailliert. Er sagte mir, wie ich weiterleben sollte, was ich tun sollte... Ich bedauere nur, dass ich nicht früher in diese Klinik gegangen bin. Denn wenn wir früher Kontakt aufgenommen hätten, hätten wir diese zwei Jahre ganz anders leben können – aus Angst um Leben und Gesundheit. Dank der Beratung von Dr. Carlo de Vincentiis verstehe ich, WIR WERDEN LEBEN!!! Lasst uns das Leben genießen! Vielen Dank!!! ","es":"Tuvimos una consulta online con el Dr. Carlo de Vincentiis, a través de una traductora. El traductor tradujo todo palabra por palabra, no hubo barreras para comunicarse con el médico. Antes de la consulta, se envió previamente a la clínica una tomografía computarizada y una ecografía. Después de estudiar los materiales, el Dr. Carlo de Vincentiis explicó todo de forma clara y detallada. Me dijo cómo seguir viviendo, qué hacer... Lo único que lamento es no haber ido antes a esta clínica. Al fin y al cabo, si nos hubiésemos puesto en contacto antes, podríamos haber vivido estos dos años de forma completamente diferente, temiendo por la vida y la salud. Gracias a la consulta del Dr. Carlo de Vincentiis, entiendo ¡¡¡VIVIREMOS!!! ¡Disfrutemos de la vida! ¡¡¡Muchas gracias!!! ","fr":"Nous avons eu une consultation en ligne avec le Dr Carlo de Vincentiis par l'intermédiaire d'une interprète. L'interprète a tout traduit mot pour mot, il n'y a eu aucun obstacle à la communication avec le médecin.\n Avant la consultation, nous avons envoyé un disque de tomodensitométrie et d'échographie à la clinique. Après avoir étudié les documents, le Dr Carlo de Vincentiis a tout expliqué en détail. Il nous a dit comment vivre plus longtemps, ce qu'il fallait faire....\nLa seule chose que je regrette, c'est de ne pas avoir fait appel à cette clinique plus tôt. Après tout, si j'avais fait la demande plus tôt, nous aurions pu vivre ces deux années de peur pour la vie et la santé d'une manière complètement différente.\nGrâce aux conseils du Dr Carlo de Vincentiis, je me rends compte que nous vivrons ! Profitons de la vie !  \nMerci beaucoup !!!","kz":"Бізде доктор Карло де Винчентиспен онлайн кеңес болды, аудармашы қыз арқылы. Аудармашы бәрін сөзбе-сөз аударды, доктормен сөйлесуде ешқандай кедергілер болмады.  \nКеңестің алдында клиникаға алдын ала КТ, УДЗ дискаларын жібердім. Доктор Карло де Винчентис материалдарды зерттеп, бәрін түсінікті, егжей-тегжейлі түсіндірді. Алдағы өмірімізде не істеу керектігін айтты…  \nТек бір өкінішім, осы клиникаға ертерек бармағаным. Ертерек жүгінгенде, бұл екі жылды - өмір мен денсаулық үшін қорқынышпен мүлде басқаша өткізе алар едік.  \nДоктор Карло де Винчентистің кеңесі арқасында түсінемін, ӨМІР СҮРЕМІЗ!!! Өмірге қуанамыз!  \nҮлкен алғыс!!!","pt":"Tivemos uma consulta online com o doutor Carlo de Vincentiis, através de uma intérprete. A intérprete traduziu tudo literalmente, não houve barreiras de comunicação com o doutor. Antes da consulta, enviamos antecipadamente à clínica o disco de tomografia e ultrassom. Após estudar os materiais, o doutor Carlo de Vincentiis explicou tudo de forma acessível e detalhada. Ele nos contou como viver daqui para frente, o que fazer... A única coisa de que me arrependo é de não ter procurado essa clínica antes. Pois se tivéssemos procurado antes, poderíamos ter vivido esses dois anos de maneira completamente diferente, sem o medo pela vida e saúde. Graças à consulta do doutor Carlo de Vincentiis, entendo que VAMOS VIVER!!! Vamos aproveitar a vida! Muito obrigada!!!","id":"Kami melakukan konsultasi daring dengan dokter Carlo de Vincentiis, melalui penerjemah perempuan. Penerjemah menerjemahkan semuanya secara harfiah, tidak ada hambatan komunikasi dengan dokter. Sebelum konsultasi ke klinik, kami telah mengirimkan CT scan dan USG. Setelah mempelajari materi, dokter Carlo de Vincentiis menjelaskan semuanya dengan jelas dan rinci. Dia memberi tahu kami bagaimana menjalani kehidupan selanjutnya, apa yang harus dilakukan… Satu-satunya penyesalan saya adalah tidak menghubungi klinik ini lebih awal. Jika kami menghubungi lebih awal, kami bisa menjalani dua tahun ini dengan cara yang sangat berbeda - tanpa ketakutan akan kehidupan dan kesehatan. Berkat konsultasi dokter Carlo de Vincentiis, saya mengerti KITA AKAN HIDUP!!! Kita akan menikmati hidup! Terima kasih banyak!!!","uz":"Bizda doktor Carlo de Vincentiis bilan tarjimon qiz orqali onlayn maslahatlashuv bo‘ldi. Tarjimon hamma narsani aynan tarjima qildi, doktor bilan aloqa qilishda to‘siqlar yo'q edi. Konsultatsiyadan oldin klinikaga oldindan KT diski, UZI yuborildi. Hujjatlarni o‘rgangan doktor Carlo de Vincentiis barchasini tushunarli va batafsil tushuntirdi. Qanday yashash kerakligi va nima qilish kerakligini aytib berdi… Faqatgina afsuslanuvchidim, nega ushbu klinikaga oldinroqda murojaat qilmaganimdan. Axir ilgariroq murojaat qilsak, bu ikki yillik hayot va sog'liq uchun qo'rquvni butunlay boshqacha yashashimiz mumkin edi. Doktor Carlo de Vincentiisning konsultatsiyasi tufayli tushundim – YASHAYMIZ!!! Hayotga quvonch bilan yashaymiz! Juda katta rahmat!!!","jp":"私たちは、通訳の女性を介して、Carlo de Vincentiis医師とのオンライン相談を受けました。通訳者は全てを逐一訳してくれたので、医師とのコミュニケーションに障壁はありませんでした。\n相談の前にクリニックにCT、超音波検査のディスクを事前に送付しました。それらの資料を検討した上で、Carlo de Vincentiis医師がわかりやすく詳しくすべてを説明してくれました。どのように今後を生きていくか、何をするべきかを話してくれました…\nただ一つ後悔しているのは、このクリニックにもっと早く相談しなかったことです。もっと早く相談していれば、これらの2年間の生命と健康への不安を全く違う方法で過ごすことができたかもしれません。\nCarlo de Vincentiis医師の相談のおかげで、生きることへの希望が湧きました！人生を楽しもう！　\n本当にありがとうございました！！！","vn":"Chúng tôi đã có buổi tư vấn trực tuyến với bác sĩ Carlo de Vincentiis, thông qua một cô gái phiên dịch. Phiên dịch viên đã chuyển ngữ tất cả mọi thứ từng chữ một, không có rào cản nào trong việc giao tiếp với bác sĩ. Trước buổi tư vấn, chúng tôi đã gửi trước đĩa CT, siêu âm đến phòng khám. Sau khi nghiên cứu các tài liệu, bác sĩ Carlo de Vincentiis đã giải thích chi tiết, dễ hiểu. Ông đã nói về cách sống tiếp theo, phải làm gì... Điều duy nhất tôi hối tiếc là không đến phòng khám này sớm hơn. Nếu đến sớm hơn, chúng tôi có thể đã sống hai năm qua một cách hoàn toàn khác - không còn lo sợ cho cuộc sống và sức khỏe. Nhờ buổi tư vấn của bác sĩ Carlo de Vincentiis, tôi hiểu rằng chúng tôi SẼ SỐNG!!! Chúng tôi sẽ tận hưởng cuộc sống! Cảm ơn rất nhiều!!! ","cn":"我们通过一名女翻译与Carlo de Vincentiis医生进行了在线咨询。翻译员准确翻译了所有内容，与医生交流没有障碍。  \n在咨询之前，我们提前向诊所发送了CT和超声波的光盘。Carlo de Vincentiis医生在研究完资料后，清晰且详细地解释了一切。他告诉我们之后的生活应该如何进行，我们应当做些什么……  \n唯一遗憾的是没有更早联系这家诊所。因为如果早些联系，我们或许可以以完全不同的方式度过这两年——不再为生命和健康感到恐惧。  \n感谢Carlo de Vincentiis医生的咨询，我明白了我们会继续生活！我们会享受生活！  \n非常感谢！","it":"Abbiamo avuto una consulenza online con il dottor Carlo de Vincentiis, tramite una ragazza interprete. L'interprete ha tradotto tutto letteralmente, non ci sono stati barriere nella comunicazione con il dottore.  \nPrima della consulenza, abbiamo inviato in anticipo alla clinica il disco della TAC e l'ecografia. Dopo aver esaminato i materiali, il dottor Carlo de Vincentiis ha spiegato tutto in modo chiaro e dettagliato. Ci ha detto come vivere in futuro e cosa fare...  \nL'unico rimpianto è di non essermi rivolta a questa clinica prima. Se lo avessi fatto, avremmo potuto trascorrere questi due anni in modo completamente diverso - senza paura per la vita e la salute.  \nGrazie alla consulenza del dottor Carlo de Vincentiis, capisco che VIVREMO!!! Ci godremo la vita!  \nGrazie mille!!!  "},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Другое"],"client_comment":""},{"name":"consultation_arrangement","value":5,"answers":[],"client_comment":""},{"name":"consultation_duration","value":5,"answers":[],"client_comment":""},{"name":"consultation_value","value":5,"answers":[],"client_comment":""},{"name":"consultation_connection","value":4,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Понимание моих потребностей"],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""}],"clinic":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.8,"google":3.2,"facebook":0,"percent_of_satisfied_clients":94,"doctor":4.8,"comfort":4.7,"coordination":4.8,"manager":4.9,"translation":4.8,"personal":4.7},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:13.184+00:00","updated_at":"2022-05-27T16:37:13.184+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:29.810+00:00","updated_at":"2026-10-07T08:51:23.033+00:00"}]},"order":{"illness_kind":{"id":23,"name":"Heart Surgery","alias":"heart-surgery","name_forms":{"base_form":"Heart Surgery","form_4":"cardiac surgeon","form_6":"cardiac surgeons","form_11":"cardiac surgeons"}},"illness":null,"operation":{"id":675,"name":"Aortic aneurysm surgery","alias":"aortic-aneurysm-surgery","illness_kind_ids":[23],"name_forms":{"base_form":"Aortic aneurysm surgery"},"use_for_listing":true},"operation_ids":[675],"diagnostic":{"id":172,"name":"Consultation with a heart surgeon","alias":"consultation-heart-surgeon","illness_kind_ids":[4,23,62],"name_forms":{"base_form":"Consultation with a heart surgeon"}},"manager":{"id":382935,"name":"Yuliia Voloshchuk"},"flow":"Remote consultation"},"user":{"id":581413,"name":"Liliya Karachentseva","country_code":"UA","country_name":"Ukraine"},"created_at":"2024-02-28T17:35:49.442+00:00","summary":{"doctor":"Dr. Carlo de Vincentiis explained everything clearly and in detail.","clinic":"We had an online consultation with Dr. Carlo de Vincentiis, through a female translator.","results":"Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!!","experience":"The translator translated everything word for word, there were no barriers in communicating with the doctor.","positive":"Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let's enjoy life! Thanks a lot!!!"},"comment_about_bookimed":"Constantly in touch, all questions answered very thoroughly. Individual approach, understanding of the situation and interaction. I am grateful to YULIA, who, no matter what, was always in touch, thanks to her professional approach, she quickly organized an online consultation for us. THANKS A LOT!!!","flags":[{"name":"is_approved","value":true,"created_at":"2024-02-28T17:35:46.810+00:00","updated_at":"2024-03-01T12:54:10.302+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2024-02-28T17:35:46.810+00:00","updated_at":"2024-02-28T17:59:08.688+00:00"},{"name":"is_anonymously","value":false,"created_at":"2024-02-28T17:37:58.840+00:00","updated_at":"2024-02-29T18:59:13.965+00:00"},{"name":"would_recommend","value":true,"created_at":"2024-02-28T17:59:34.671+00:00","updated_at":"2024-02-29T19:14:46.597+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2024-02-29T15:56:20.123+00:00","updated_at":"2024-02-29T15:56:20.123+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:08:08.455+00:00","updated_at":"2025-06-11T14:08:08.455+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:14.458+00:00","updated_at":"2026-03-19T07:17:14.458+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Humanity, understanding... everything that was missing in communication with our doctors.","what_not_like_text":"","preview_to_review_text":"We had an online consultation with Dr. Carlo de Vincentiis, through a female translator. The translator translated everything word for word, there were no barriers in communicating with the doctor. Before the consultation, a CT scan and ultrasound were sent to the clinic in advance. After studying the materials, Dr. Carlo de Vincentiis explained everything clearly and in detail. He told me how to live further, what to do... My only regret is that I did not go to this clinic earlier. After all, if we had contacted earlier, we could have lived these two years completely differently - fearing for life and health. Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let&#39;s enjoy life! Thanks a lot!!! "},"doctor":null,"comment_for_bookimed":"Постоянно на связи, на все вопросы очень развернутые ответы. Подход индивидуальный,  понимание ситуации и взаимодействие.\nБлагодарна ЮЛИИ, которая не смотря ни на что , всегда была на связи, благодаря ее профессиональному подходу быстро организовала нам онлайн консультацию.\nСПАСИБО ОГРОМНОЕ!!!"},{"id":13708,"base_locale":"en","text":{"ru":"Консультация была насыщена информацией, и доктор Франческо Майзано был очень щедр, предоставив нам несколько решений для случая моего отца, упомянув лучшее из них и почему это было лучшее решение. Итак, он был очень хорошо осведомлен, очень гениален и опытен. Я настоятельно рекомендую этот сервис. Одна из проблем заключалась в том, что bookimed был полезен, очень быстро отвечал, но файлы, которые я отправил им, чтобы поделиться ими с доктором Франческо Майзано, они не поделились всей информацией, но вскоре это было исправлено. В целом, это был отличный опыт. Особая благодарность доктору Франческо Майзано, больнице Сан-Донато и команде Bookimed.","en":"It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortly. Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team.","ar":"لقد كانت مليئة بالاستشارات المعلوماتية وكان الدكتور فرانشيسكو ميسانو كريمًا جدًا في تزويدنا بحلول متعددة لحالة والدي مع ذكر الحل الأفضل من بينها ولماذا كان الحل الأفضل. لذا، كان على دراية كبيرة، وعبقري وخبرة كبيرة. أوصي بشدة بهذه الخدمة. كانت إحدى المشكلات هي أن bookimed كان مفيدًا وسريعًا جدًا في الرد ولكن الملفات التي أرسلتها إليهم لمشاركتها مع الدكتور فرانسيسكو ميسانو، لم يشاركوها كلها، ولكن تم إصلاحها قريبًا. فى المجمل، لقد كانت تجربة ممتازة. شكر خاص للدكتور فرانشيسكو ميسانو، شكرًا لمستشفى سان دوناتو وشكرًا لفريق بوكيميد.","ua":"Це було сповнене інформаційних консультацій, і доктор Франческо Майзано був дуже щедрим, надавши нам кілька рішень для справи мого батька, згадавши найкраще з них і чому це було найкраще рішення. Отже, він був дуже обізнаний, дуже геніальний і досвідчений. Я наполегливо рекомендую цю послугу. Одна проблема полягала в тому, що bookimed був корисним, дуже швидко відповідав, але файли, які я надіслав їм, щоб поділитися ними з доктором Франческо Майзано, вони не поділилися всіма, але незабаром це було виправлено. Загалом, це був чудовий досвід. Особлива подяка доктору Франческо Майзано, лікарні Сан-Донато та команді Bookimed.","pl":"Było to mnóstwo konsultacji informacyjnych, a dr Francesco Maisano był bardzo hojny, dostarczając nam wielu rozwiązań w sprawie mojego ojca, wymieniając najlepsze spośród nich i wyjaśniając, dlaczego było to najlepsze rozwiązanie. Miał więc ogromną wiedzę, był geniuszem i specjalistyczną wiedzą. Gorąco polecam ten serwis. Jednym z problemów było to, że bookimed był pomocny, bardzo szybko odpowiadał, ale pliki, które im wysłałem, aby udostępnić je doktorowi Francesco Maisano, nie udostępnili wszystkiego, ale wkrótce zostało to naprawione. Ogólnie rzecz biorąc, było to doskonałe doświadczenie. Specjalne podziękowania dla doktora Francesco Maisano, dziękuję szpitalowi San Donato i dziękuję zespołowi Bookimed.","de":"Es war voller Informationsberatung und Dr. Francesco Maisano war sehr großzügig und bot uns mehrere Lösungen für den Fall meines Vaters an, wobei er die beste davon erwähnte und warum es die beste Lösung war. Er war also sehr sachkundig, sehr genial und fachkundig. Ich kann diesen Service wärmstens empfehlen. Ein Problem war, dass das Bookimed hilfreich war und sehr schnell geantwortet hat, aber die Dateien, die ich ihnen geschickt habe, um sie mit Dr. Francesco Maisano zu teilen, haben nicht alles geteilt, aber das Problem wurde in Kürze behoben. Insgesamt war es eine ausgezeichnete Erfahrung. Besonderer Dank geht an Dr. Francesco Maisano, an das San Donato Krankenhaus und an das Bookimed-Team.","es":"Fue una consulta llena de información y el Dr. Francesco Maisano fue muy generoso al brindarnos múltiples soluciones para el caso de mi padre, mencionando la mejor solución entre ellas y por qué era la mejor solución. Entonces, tenía mucho conocimiento, mucho genio y experiencia. Recomiendo encarecidamente este servicio. Un problema fue que bookimed fue útil, respondió muy rápido, pero los archivos que les envié para compartirlos con el Dr. Francesco Maisano no lo compartieron todo, pero se solucionó en breve. En general, fue una experiencia excelente. Un agradecimiento especial al Dr. Francesco Maisano, gracias al hospital San Donato y gracias al equipo de Bookimed.","fr":"C'était une consultation pleine d'informations et le Dr Francesco Maisano a été très généreux en nous fournissant de multiples solutions pour le cas de mon père, en mentionnant la meilleure solution parmi elles et en expliquant pourquoi c'était la meilleure solution. Il était donc très bien informé, très génial et compétent. Je recommande vivement ce service. Un seul problème : bookimed a été utile et a répondu très rapidement, mais les fichiers que je leur ai envoyés pour les partager avec le Dr Francesco Maisano n'ont pas été partagés dans leur intégralité, mais le problème a été résolu dans les plus brefs délais. Dans l'ensemble, ce fut une excellente expérience. Je remercie tout particulièrement le Dr Francesco Maisano, l'hôpital San Donato et l'équipe de Bookimed.","kz":"Бұл ақпараттық кеңес өте мазмұнды болды және доктор Франческо Майсано әкемнің жағдайы үшін бірнеше шешім ұсынуда өте жомарттық танытты, олар арасынан ең жақсы шешімді және оның неге ең жақсы екендігін түсіндіріп берді. Ол өте білімді, өте дарынды және тәжірибелі болды. Мен бұл қызметті қатты ұсынамын. Бір мәселе болды, bookimed өте пайдалы, жауап тез берді, бірақ доктор Франческо Майсаноға жіберген файлдарымды толығымен бөліскен жоқ, бірақ бұл мәселе тез жөнделді. Жалпы, бұл керемет тәжірибе болды. Айрықша алғысымды доктор Франческо Майсаноға білдіремін, Сан Донато ауруханасына және Bookimed командасына рахмет.","pt":"Foi uma consulta cheia de informações, e o Dr. Francesco Maisano foi muito generoso em nos fornecer várias soluções para o caso do meu pai, mencionando a melhor solução entre elas e por que ela era a melhor opção. Ele demonstrou ser muito conhecedor, genial e especialista. Recomendo fortemente este serviço. Um problema foi que o Bookimed foi útil e respondeu muito rapidamente, mas os arquivos que enviei para eles compartilharem com o Dr. Francesco Maisano não foram todos compartilhados, mas isso foi resolvido rapidamente. No geral, foi uma experiência excelente. Agradecimentos especiais ao Dr. Francesco Maisano, obrigado ao hospital San Donato e à equipe Bookimed.","id":"Teks: Itu penuh dengan informasi konsultasi dan Dr Francesco Maisano sangat murah hati dalam memberikan kami berbagai solusi untuk kasus ayah saya dengan menyebutkan solusi terbaik di antara mereka dan mengapa itu adalah solusi terbaik. Jadi, dia sangat berpengetahuan, sangat jenius, dan ahli. Saya sangat merekomendasikan layanan ini. Satu masalah adalah bahwa Bookimed sangat membantu, sangat cepat dalam membalas, tetapi berkas yang saya kirimkan kepada mereka untuk dibagikan dengan Dr Francesco Maisano, tidak semuanya mereka bagikan, tetapi masalah itu segera diperbaiki. Secara keseluruhan, itu adalah pengalaman yang sangat baik. Terima kasih khusus kepada Dr Francesco Maisano, terima kasih kepada rumah sakit San Donato dan terima kasih kepada tim Bookimed.","uz":"Бу ахборот тушунтиришга тўла эди ва доктор Франческо Майсано отамнинг ҳолати учун бир неча ечимларни таклиф қилиб, улар орасида энг яхши ечимни ва нима учун у энг яхши ечим эканлигини баёнот қилган ҳолда бизга жаннатдек муносиблик билан ёрдам берди. Шундай қилиб, у жуда билимдон, жуда зоқаватли ва ўз касбида донанген. Мен ушбу хизматни жуда тавсия қиламан. Ягона муаммо шундаки, Bookimed жуда тез жавоб қайтаришда ёрдам берди, файлларни доктор Франческо Майсано билан бўлишиш учун уларга юбордим, уларнинг барчасини бўлишмади, лекин қисқа вақт ичида бу ҳал қилинди. Умуман олганда, бу ажойиб тажриба бўлди. Доктор Франческо Майсанога махсус миннатдорчилик, Сан Донато шифохонасига ва Bookimed жамоасига раҳмат.","jp":"情報相談が充実しており、Francesco Maisano医師は私の父のケースに対して複数の解決策を提供してくれ、その中で最善の解決策とその理由を教えてくれました。非常に知識が豊富で、天才的で、専門知識を持っていました。このサービスを強くお勧めします。一つ問題がありましたが、Bookimedは迅速な対応をしてくれたものの、私がFrancesco Maisano医師に共有するために送ったファイルを完全には共有していなかったことでしたが、すぐに修正されました。全体的に素晴らしい体験でした。Francesco Maisano医師に特別な感謝を、サン・ドナート病院、そしてBookimedチームに感謝いたします。","vn":"Text: Buổi tư vấn tràn đầy thông tin và bác sĩ Francesco Maisano rất hào phóng trong việc cung cấp cho chúng tôi nhiều giải pháp cho trường hợp của cha tôi, đồng thời đề cập đến giải pháp tốt nhất trong số đó và lý do tại sao nó lại là giải pháp tốt nhất. Vì vậy, ông ấy rất am hiểu, rất tài năng và có chuyên môn. Tôi đánh giá cao dịch vụ này. Một vấn đề là Bookimed đã rất hữu ích, phản hồi nhanh chóng nhưng các tập tin tôi gửi cho họ để chia sẻ với bác sĩ Francesco Maisano lại không được chia sẻ tất cả, nhưng vấn đề đã được khắc phục nhanh chóng. Nhìn chung, đó là một trải nghiệm tuyệt vời. Đặc biệt cảm ơn bác sĩ Francesco Maisano, cảm ơn bệnh viện San Donato và cảm ơn đội ngũ Bookimed.","cn":"信息咨询非常丰富，Francesco Maisano医生非常慷慨地为我们提供了有关我父亲病情的多种解决方案，并指出其中最好的解决方案及其理由。他知识渊博，才华横溢，且具有专业技能。我强烈推荐这项服务。唯一的问题是Bookimed的回复非常快速，但我发送给他们以分享给Francesco Maisano医生的文件，他们并没有全部分享，不过很快就修复了。总体而言，这是一次极好的体验。特别感谢Francesco Maisano医生，感谢圣多纳托医院，感谢Bookimed团队。","it":"Era ricca di informazioni di consultazione e il Dottor Francesco Maisano è stato molto generoso nel fornirci molteplici soluzioni per il caso di mio padre, menzionando la migliore tra esse e spiegandone le ragioni. È stato quindi estremamente competente, geniale e esperto. Raccomando vivamente questo servizio. Un problema è stato che Bookimed è stato utile e molto rapido nelle risposte, ma i file che ho inviato loro per condividerli con il Dottor Francesco Maisano non sono stati completamente condivisi, ma il problema è stato risolto rapidamente. Complessivamente, è stata un'esperienza eccellente. Un ringraziamento speciale al Dottor Francesco Maisano, grazie all'ospedale San Donato e grazie al team di Bookimed."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Doctor's expertise"],"client_comment":"It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortly. Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team."},{"name":"consultation_arrangement","value":5,"answers":[],"client_comment":""},{"name":"consultation_duration","value":5,"answers":[],"client_comment":""},{"name":"consultation_value","value":5,"answers":[],"client_comment":""},{"name":"consultation_connection","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"nps","value":6,"answers":[],"client_comment":""},{"name":"manager","value":4,"answers":["Understanding my needs"],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""}],"clinic":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.8,"google":3.2,"facebook":0,"percent_of_satisfied_clients":94,"doctor":4.8,"comfort":4.7,"coordination":4.8,"manager":4.9,"translation":4.8,"personal":4.7},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:13.184+00:00","updated_at":"2022-05-27T16:37:13.184+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:29.810+00:00","updated_at":"2026-10-07T08:51:23.033+00:00"}]},"order":{"illness_kind":{"id":23,"name":"Heart Surgery","alias":"heart-surgery","name_forms":{"base_form":"Heart Surgery","form_4":"cardiac surgeon","form_6":"cardiac surgeons","form_11":"cardiac surgeons"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":172,"name":"Consultation with a heart surgeon","alias":"consultation-heart-surgeon","illness_kind_ids":[4,23,62],"name_forms":{"base_form":"Consultation with a heart surgeon"}},"manager":{"id":467279,"name":"Hanna Karvatska"},"flow":"Remote consultation"},"user":{"id":548670,"name":"Salwa ","country_code":"CA","country_name":"Canada"},"created_at":"2023-12-18T18:00:55.422+00:00","summary":{"doctor":"Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise.","clinic":"thank you San Donato hospital","experience":"Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team.","positive":"So, he was very knowledgeable, very genius and expertise."},"comment_about_bookimed":"The team of Bookimed was helpful, active, but when they didn't share all of our files with the hospital, I found it a kind of negligence.","flags":[{"name":"is_approved","value":true,"created_at":"2023-12-18T18:00:53.208+00:00","updated_at":"2023-12-20T09:39:59.763+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-12-18T18:00:53.208+00:00","updated_at":"2023-12-19T16:59:30.902+00:00"},{"name":"is_anonymously","value":false,"created_at":"2023-12-19T16:46:13.447+00:00","updated_at":"2023-12-19T17:16:36.992+00:00"},{"name":"would_recommend","value":true,"created_at":"2023-12-19T17:00:24.883+00:00","updated_at":"2023-12-19T17:02:10.727+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2023-12-20T09:39:58.668+00:00","updated_at":"2023-12-20T09:39:58.668+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:07:01.148+00:00","updated_at":"2025-06-11T14:07:01.148+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:14.474+00:00","updated_at":"2026-03-19T07:17:14.474+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Dr Francesco Maisano was expertise, knowledgeable and intelligent.","what_not_like_text":"The files I sent to Bookimed wasn't shared all with Dr Francesco Maisano. ","preview_to_review_text":"It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortly. Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team."},"doctor":null,"comment_for_bookimed":"The team of Bookimed was helpful, active, but when they didn't share all of our files with the hospital, I found it a kind of negligence."},{"id":10335,"base_locale":"ru","text":{"ru":"Хочу выразить благодарность Bookimed за помощь в поисках нужного нам врача. Работа их очень слажена и организована. \r\nВрач и персонал клиники San Raffaelle доброжелательны и внимательны. Особенно,  хочется поблагодарить Юлию, которая нас встретила и сопровождала. Очень ответственная и милая девушка. \r\nСпасибо всем, кто нам помог пройти осмотр у врача.","en":"I want to express my gratitude to Bookimed for their help in finding the doctor we needed. Their work is very well coordinated and organized. The doctor and staff of the San Raffaelle clinic are friendly and attentive. Especially, I would like to thank Julia, who met and accompanied us. Very responsible and nice girl. Thank you to everyone who helped us get checked out by the doctor.","ar":"أود أن أعرب عن امتناني لـ Bookimed لمساعدتهم في العثور على الطبيب الذي نحتاجه. عملهم جيد التنسيق والتنظيم. يتسم الطبيب والعاملين في عيادة سان رافاييل بالود والاهتمام. على وجه الخصوص ، أود أن أشكر جوليا التي التقت بنا ورافقتنا. مسؤولة جدا وفتاة لطيفة. شكراً لكل من ساعدنا في فحص الطبيب.","ua":"Хочу висловити подяку Bookimed за допомогу у пошуках потрібного нам лікаря. Робота їх дуже злагоджена та організована. Лікар та персонал клініки San Raffaelle доброзичливі та уважні. Особливо хочеться подякувати Юлії, яка нас зустріла і супроводжувала. Дуже відповідальна та мила дівчина. Дякую всім, хто нам допоміг пройти огляд у лікаря.","pl":"Pragnę wyrazić wdzięczność firmie Bookimed za pomoc w znalezieniu potrzebnego nam lekarza. Ich praca jest bardzo skoordynowana i zorganizowana. Lekarz i personel kliniki San Raffaelle są przyjaźni i troskliwi. Szczególnie chciałbym podziękować Julii, która nas spotkała i towarzyszyła. Bardzo odpowiedzialna i miła dziewczyna. Dziękujemy wszystkim, którzy pomogli nam w dostaniu się na badania lekarskie.","de":"Ich möchte Bookimed meinen Dank aussprechen für ihre Hilfe bei der Suche nach dem Arzt, den wir brauchten. Ihre Arbeit ist sehr gut koordiniert und organisiert. Der Arzt und das Personal der Klinik San Raffaelle sind freundlich und aufmerksam. Besonders möchte ich mich bei Julia bedanken, die uns kennengelernt und begleitet hat. Sehr verantwortliches und nettes Mädchen. Vielen Dank an alle, die uns geholfen haben, vom Arzt untersucht zu werden.","es":"Quiero expresar mi agradecimiento a Bookimed por su ayuda para encontrar al médico que necesitábamos. Su trabajo está muy bien coordinado y organizado. El médico y el personal de la clínica San Raffaelle son amables y atentos. Especialmente, me gustaría agradecer a Julia, que nos recibió y acompañó. Chica muy responsable y agradable. Gracias a todos los que nos ayudaron a ser revisados por el médico.","fr":"Je voudrais remercier Bookimed de nous avoir aidés à trouver le bon médecin. Leur travail est très bien coordonné et organisé.\r\nLe médecin et le personnel de la clinique San Raffaelle sont sympathiques et attentifs. Je tiens tout particulièrement à remercier Julia, qui nous a accueillis et accompagnés. C'est une fille très responsable et très gentille.\r\nMerci à tous ceux qui nous ont aidés à obtenir un bilan de santé avec le médecin.","kz":"Кілең көмектескені үшін Bookimed-ке ризашылығымды білдіргім келеді. Олар өте тиімді және ұйымдасқан түрде жұмыс істейді. San Raffaelle клиникасының дәрігері мен қызметкерлері мейірімді және мұқият. Әсіресе, бізді қарсы алып, ертіп жүрген Юлияға алғыс айтуымды қалаймын. Өте жауапкершілігі мол және жағымды қыз. Дәрігердің тексерісінен өтуге көмектескен барлық адамға алғыс айтамын.","pt":"Gostaria de expressar minha gratidão ao Bookimed pela ajuda na busca do médico que precisávamos. O trabalho deles é muito coordenado e organizado. O médico e o pessoal da clínica San Raffaelle são amigáveis e atenciosos. Em especial, gostaria de agradecer a Yulia, que nos recebeu e acompanhou. Uma moça muito responsável e gentil. Agradeço a todos que nos ajudaram a passar pela consulta com o médico.","id":"Text: Saya ingin mengucapkan terima kasih kepada Bookimed atas bantuan dalam mencari dokter yang kami butuhkan. Kerja mereka sangat terkoordinasi dan terorganisir. Dokter dan staf klinik San Raffaelle bersikap ramah dan perhatian. Secara khusus, saya ingin mengucapkan terima kasih kepada Yulia, yang menyambut dan mendampingi kami. Gadis yang sangat bertanggung jawab dan baik hati. Terima kasih kepada semua orang yang telah membantu kami menjalani pemeriksaan dokter.","uz":"Керакли шифокорни топишда ёрдам бергани учун Bookimed'га миннатдорчилик билдирмоқчиман. Уларнинг ишлари жуда самарали ва уюшқоқ. San Raffaelle клиникаси шифокори ва ходимлари меҳрибон ва диққатли. Айниқса, биз билан учрашиб, ҳамроҳлик қилган Юлияга алоҳида ташаккур. Жуда масъулиятли ва меҳрибон қиз. Шифокор кўригидан ўтишда ёрдам берган барчадан миннатдорман.","jp":"ブキメッドに感謝を表したいと思います。適した医師を見つけるのにとても助かりました。彼らの仕事はとてもまとまりがあり、組織的でした。サン・ラファエル病院の医師とスタッフは親切で注意深かったです。特に、私たちを迎えて同行してくれたユリヤに感謝したいです。非常に責任感があり、親切な女性です。医師の診察を受けるにあたり助けてくれた皆さんに感謝します。","vn":"Tôi muốn bày tỏ lòng biết ơn tới Bookimed vì đã hỗ trợ chúng tôi tìm kiếm bác sĩ cần thiết. Công việc của họ rất nhịp nhàng và có tổ chức. Bác sĩ và nhân viên của phòng khám San Raffaelle rất thân thiện và chu đáo. Đặc biệt, tôi muốn cảm ơn chị Yulia, người đã đón tiếp và đồng hành cùng chúng tôi. Cô ấy là một người rất trách nhiệm và dễ mến. Cảm ơn tất cả những ai đã giúp chúng tôi trong quá trình khám bệnh.","cn":"我要感谢Bookimed帮助我们找到合适的医生。他们的工作非常协同和有序。 San Raffaelle诊所的医生和工作人员都很友好和细心。 特别感谢迎接并陪伴我们的尤利娅，非常负责和可爱的女孩。 感谢所有帮助我们完成医生检查的人。","it":"Vorrei esprimere la mia gratitudine a Bookimed per l'aiuto nella ricerca del medico di cui avevamo bisogno. Il loro lavoro è molto coordinato e organizzato. Il medico e il personale della clinica San Raffaelle sono amichevoli e attenti. Vorrei ringraziare in particolare Yulia, che ci ha accolti e accompagnati. Una ragazza molto responsabile e gentile. Grazie a tutti coloro che ci hanno aiutato a sottoporci alla visita medica."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.8,"google":3.2,"facebook":0,"percent_of_satisfied_clients":94,"doctor":4.8,"comfort":4.7,"coordination":4.8,"manager":4.9,"translation":4.8,"personal":4.7},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:13.184+00:00","updated_at":"2022-05-27T16:37:13.184+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:29.810+00:00","updated_at":"2026-10-07T08:51:23.033+00:00"}]},"order":{"illness_kind":{"id":2,"name":"Neurosurgery","alias":"neurosurgery","name_forms":{"base_form":"Neurosurgery","form_4":"neurosurgeon","form_6":"neurosurgeons","form_11":"neurosurgeons"}},"illness":{"id":42,"name":"Herniated disk","alias":"herniated-disk","illness_kind_id":2,"name_forms":{"base_form":"Herniated disk"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":145251,"name":"Mariia Komkina"},"flow":""},"user":{"id":428168,"name":"Раушан ","country_code":"IT","country_name":"Italy"},"created_at":"2023-01-20T12:22:18.000+00:00","summary":{"clinic":"Their work is very well coordinated and organized.","doctor":"The doctor and staff of the San Raffaelle clinic are friendly and attentive.","results":"The results of the examination were excellent and the doctor prescribed an effective treatment.","positive":"I want to express my gratitude to Bookimed for their help in finding the doctor we needed. Return:  About the doctor: The doctor and staff of the San Raffaelle clinic are friendly and attentive. About the clinic: Their work is very well coordinated and organized.  About the results: The results of the examination were excellent and the doctor prescribed an effective treatment. About the experience: Very responsible and nice girl. Thank you to everyone who helped us get checked out by the doctor. Most positive sentence: I want to express my gratitude to Bookimed for their help in finding the doctor we needed.","experience":"Very responsible and nice girl. Thank you to everyone who helped us get checked out by the doctor."},"comment_about_bookimed":"Yes thanks a lot.","flags":[{"name":"is_approved","value":true,"created_at":"2023-01-20T12:22:18.000+00:00","updated_at":"2023-01-24T08:05:33.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2023-01-20T12:22:18.000+00:00","updated_at":"2023-01-24T08:05:33.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2023-01-20T12:22:18.000+00:00","updated_at":"2023-01-24T08:05:33.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2023-01-20T12:22:18.000+00:00","updated_at":"2023-01-24T08:05:33.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:32:42.793+00:00","updated_at":"2023-10-20T11:32:42.793+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:14.487+00:00","updated_at":"2026-03-19T07:17:14.487+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":"Да, спасибо большое. "},{"id":16392,"base_locale":"en","text":{"ru":"Человек, который был назначен на прием, был назначен неправильно, и я проехал 5 часов из-за этой ошибки и заплатил 157 евро, и я не был осмотрен с медицинской точки зрения, потому что прием был назначен неправильно, и они сказали мне, что у меня должно быть еще 5 дней, чтобы запросить возврат денег, я действительно сделал запрос, и я еще не получил деньги обратно. Это был очень плохой опыт, и я надеюсь, что он больше не повторится.","en":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again.","ar":"لقد أعطوني موعداً خاطئاً وسافرت 5 ساعات بسبب هذا الخطأ ودفعت 157 يورو ولم يتم فحصي طبياً لأن الموعد الذي تم إعطاؤه كان خاطئاً وأخبروني أنه ينبغي أن يكون لدي 5 أيام أخرى لطلب استرداد المبلغ الذي قمت بتقديمه بالفعل وقدمت الطلب ولم أستلم المال حتى الآن. لقد كانت تجربة سيئة للغاية وأتمنى ألا تتكرر مرة أخرى.","ua":"Людині, якій призначили прийом, призначили не той прийом, і я їхав 5 годин через цю помилку і заплатив 157 євро, і мене не оглянули, тому що призначили не той прийом, і сказали, що у мене є ще 5 днів, щоб вимагати повернення грошей. Я дійсно подав запит, але гроші мені досі не повернули. Це був дуже поганий досвід, і я сподіваюся, що він більше не повториться.","pl":"Osoba, której wyznaczono wizytę, otrzymała niewłaściwą wizytę, a ja podróżowałem 5 godzin z powodu tej pomyłki i zapłaciłem 157 euro i nie zostałem zbadany medycznie, ponieważ wizyta została wyznaczona na niewłaściwą wizytę, a oni powiedzieli mi, że powinienem mieć jeszcze 5 dni na zażądanie zwrotu pieniędzy, faktycznie złożyłem wniosek i nie otrzymałem jeszcze zwrotu pieniędzy. To było bardzo złe doświadczenie i mam nadzieję, że się nie powtórzy.","de":"Der Person, der der Termin gegeben wurde, wurde der falsche gegeben und ich reiste 5 Stunden wegen dieses Fehlers und zahlte 157 Euro und ich wurde nicht medizinisch untersucht, weil der Termin der falsche gegeben wurde und sie sagten mir, dass ich 5 weitere Tage haben sollte, um eine Rückerstattung zu beantragen, ich habe den Antrag tatsächlich gestellt und ich habe das Geld noch nicht zurückerhalten. Es war eine sehr schlechte Erfahrung und ich hoffe, dass es nicht wieder vorkommt.","es":"A la persona que le dieron la cita le dieron la equivocada y yo viaje 5 horas por este error y pague 157 euros y no me examinaron médicamente porque la cita me la dieron equivocada y me dijeron que debía tener 5 días más para solicitar la devolución de mi dinero de hecho hice la solicitud y aún no me han devuelto el dinero. Fue una muy mala experiencia y espero que no vuelva a pasar.","fr":"La personne à qui l'on a donné le rendez-vous s'est trompée et j'ai voyagé 5 heures à cause de cette erreur et j'ai payé 157 euros et je n'ai pas été examinée médicalement parce que l'on m'a donné le mauvais rendez-vous et ils m'ont dit que je devais avoir 5 jours de plus pour demander un remboursement - j'ai effectivement fait la demande et je n'ai pas encore reçu l'argent. Ce fut une très mauvaise expérience et j'espère que cela ne se reproduira pas.","kz":"Кездесу берілген адамға қате жіберілді, мен бұл қателік үшін 5 сағат жол жүрдім және 157 еуро төледім, мен дәрігерлік тексеруден өтпедім, себебі кездесу дұрыс емес берілген және олар маған ақшаны қайтаруды сұрау үшін тағы 5 күн болуы керек екенін айтты Мен шынымен өтініш жасадым, мен ақшаны әлі алған жоқпын. Бұл өте жаман тәжірибе болды және бұл енді қайталанбайды деп үміттенемін.","pt":"A pessoa a quem foi marcada a consulta foi a errada e eu viajei 5 horas por causa deste erro e paguei 157 euros e não fui examinada clinicamente porque a consulta foi a errada e disseram-me que devia ter mais 5 dias para pedir um reembolso. Foi uma experiência muito má e espero que não volte a acontecer.","id":"Orang yang diberi janji temu diberikan janji temu yang salah dan saya melakukan perjalanan 5 jam karena kesalahan ini dan membayar 157 euro dan saya tidak diperiksa secara medis karena janji temu yang diberikan salah dan mereka mengatakan kepada saya bahwa saya harus memiliki 5 hari lagi untuk meminta pengembalian dana. Saya benar-benar membuat permintaan dan saya belum menerima uang kembali. Itu adalah pengalaman yang sangat buruk dan saya harap itu tidak terjadi lagi.","uz":"Uchrashuv berilgan odamga noto&#39;g&#39;ri ko&#39;rsatma berildi va men bu xato tufayli 5 soat yo&#39;l yurdim va 157 evro to&#39;ladim va meni tibbiy ko&#39;rikdan o&#39;tkazmadilar, chunki uchrashuv noto&#39;g&#39;ri berilgan va ular menga pulni qaytarishni talab qilishim uchun yana 5 kun borligini aytishdi, men haqiqatdan ham so&#39;rov qildim va hali pulni qaytarib olmadim. Bu juda yomon tajriba edi va umid qilamanki, bu boshqa takrorlanmaydi.","jp":"予約を受けた人には間違った予約が与えられ、このミスのために5時間かけて移動し、157ユーロを支払いましたが、予約が間違っていたため医療検査を受けませんでした。彼らは払い戻しの要求をするにはさらに5日かかると言われました。実際に要求をしましたが、まだお金が返金されていません。非常に悪い経験でしたので、二度と起こらないことを願います。","vn":"Người được chỉ định đã đặt nhầm lịch hẹn và tôi đã phải đi 5 tiếng đồng hồ vì lỗi này và trả 157 euro. Tôi không được khám sức khỏe vì lịch hẹn bị đặt nhầm và họ nói rằng tôi có thêm 5 ngày để yêu cầu hoàn tiền. Thực ra, tôi đã yêu cầu nhưng vẫn chưa nhận được tiền hoàn lại. Đó là một trải nghiệm rất tồi tệ và tôi hy vọng điều này sẽ không xảy ra nữa.","cn":"因为这个错误，我坐了 5 个小时的车，花了 157 欧元，却没有得到医疗检查，因为预约的人是错的，他们告诉我，我应该有 5 天时间申请退款。这是一次非常糟糕的经历，我希望以后不要再发生这样的事情。","it":"La persona a cui è stato dato l'appuntamento ha ricevuto quello sbagliato e ho viaggiato per 5 ore a causa di questo errore, pagando 157 euro, e non sono stato visitato perché l'appuntamento era sbagliato e mi è stato detto che avrei dovuto aspettare altri 5 giorni per richiedere un rimborso. In effetti, ho fatto la richiesta e non ho ancora ricevuto il rimborso. È stata un'esperienza molto negativa e spero che non accada di nuovo."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"personal","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"comfort","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"coordination","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"translation","value":1,"answers":["Something else"],"client_comment":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},{"name":"nps","value":1,"answers":[],"client_comment":""},{"name":"manager","value":1,"answers":[""],"client_comment":""}],"clinic":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","geo":{"latitude":45.410726,"longitude":9.2772,"country":{"id":127,"name":"Italy","alias":"italy","iso_code":"IT","name_forms":{"base_form":"Italy"}},"city":{"id":353,"name":"Milan","name_forms":{"base_form":"Milan"},"alias":"milan","country_iso_code":"IT"},"address":"Piazza Edmondo Malan, 2, 20097 San Donato Milanese MI, Italy"},"rating":{"rating":4.8,"google":3.2,"facebook":0,"percent_of_satisfied_clients":94,"doctor":4.8,"comfort":4.7,"coordination":4.8,"manager":4.9,"translation":4.8,"personal":4.7},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:37:13.184+00:00","updated_at":"2022-05-27T16:37:13.184+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:50:29.810+00:00","updated_at":"2026-10-07T08:51:23.033+00:00"}]},"order":{"illness_kind":{"id":39,"name":"Aesthetic Medicine and Cosmetology","alias":"aesthetic-surgery","name_forms":{"base_form":"Aesthetic Medicine and Cosmetology","form_4":"Plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":126,"name":"Consultation with a dermatologist","alias":"consultation-of-dermatologist","illness_kind_ids":[39],"name_forms":{"base_form":"Consultation with a dermatologist"}},"manager":{"id":641315,"name":"Ahmed Hafez"},"flow":"Only sale"},"user":{"id":662090,"name":"mohamed Mahmoud Mohamed  abouelsayed","country_code":"IT","country_name":"Italy"},"created_at":"2024-08-16T10:03:51.794+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2024-08-16T10:03:50.304+00:00","updated_at":"2024-08-21T07:02:45.251+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2024-08-16T10:03:50.304+00:00","updated_at":"2024-08-17T11:10:08.431+00:00"},{"name":"is_anonymously","value":true,"created_at":"2024-08-16T10:34:37.960+00:00","updated_at":"2024-08-17T11:29:15.485+00:00"},{"name":"would_recommend","value":false,"created_at":"2024-08-17T11:11:24.788+00:00","updated_at":"2024-08-17T11:31:06.220+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2024-08-21T07:02:44.526+00:00","updated_at":"2024-08-21T07:02:44.526+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:17:14.521+00:00","updated_at":"2026-03-19T07:17:14.521+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Unfortunately, I did not like anything. They were negligent in everything. They did not have time to inquire. They talked to you with an upset face","what_not_like_text":"My appointment was not scheduled correctly because of the person I made the appointment with.","preview_to_review_text":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund  I actually made the request and I haven't received the money back yet. 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There were no additional expenses.","positive":"The doctor was very personable and efficient."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-10-04T21:13:49.541+00:00","updated_at":"2026-10-21T18:58:54.044+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-10-04T21:13:49.541+00:00","updated_at":"2026-10-15T14:51:50.542+00:00"},{"name":"is_anonymously","value":false,"created_at":"2026-10-15T14:51:50.530+00:00","updated_at":"2026-10-15T14:51:50.530+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-10-21T18:58:53.848+00:00","updated_at":"2026-10-21T18:58:53.848+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-10-21T18:58:53.848+00:00","updated_at":"2026-10-21T18:58:53.848+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2026-10-22T02:30:51.096+00:00","updated_at":"2026-10-22T02:30:51.096+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Co ordinator stayed in touch regularly. Clinic was modern and clean.\nDoctor was very personable and efficient ","what_not_like_text":"Follow up instructions were not very detailed.","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26771,"base_locale":"en","text":{"ru":"Для тех, кто рассматривает возможность данной операции, я хотел бы поделиться своими первоначальными впечатлениями. Я выбрал пластичный (полужесткий) имплантат. Сейчас очень ранний этап моего восстановления, поэтому действительно слишком рано судить о конечном результате, но на данном этапе все идет позитивно. Обстановка в клинике была замечательной, и я был признателен дружелюбному персоналу, который действительно помог создать ощущение комфорта. Я также был доволен тем, что дополнительных расходов, сверх согласованной цены, не оказалось. Команда клиники оставалась на связи со мной после процедуры, что было очень обнадеживающим. Это был надежный опыт.","en":"For anyone considering this surgery, I wanted to share my initial thoughts. I opted for the malleable (semi-rigid) implant. It's still very early in my recovery, so it's genuinely too early to tell what the final outcome will be, but the journey has been positive so far. The clinic environment was great, and I appreciated the friendly staff, which made a real difference in feeling comfortable. I was also pleased that there were no additional expenses on top of the price we agreed on. The clinic team has stayed in touch with me since the procedure, which is very reassuring. It was a solid experience.","ar":"لأي شخص يفكر في هذه الجراحة، أردت مشاركة أفكاري الأولية. اخترت الزرع القابل للانثناء (شبه الصلب). لا يزال من المبكر جدًا فيما يتعلق بفترة التعافي، لذا من المبكر جدًا معرفة ما ستكون عليه النتيجة النهائية، ولكن الرحلة كانت إيجابية حتى الآن. كان بيئة العيادة رائعة، وأنا أقدر الموظفين الودودين، مما أحدث فرقًا حقيقيًا في الشعور بالراحة. كما أنني كنت سعيدًا لأنه لم تكن هناك نفقات إضافية فوق السعر الذي اتفقنا عليه. لقد تواصل فريق العيادة معي منذ الإجراء، وهذا أمر يبعث على الاطمئنان. لقد كانت تجربة جيدة.","ua":"Для тих, хто розглядає цю операцію, я хотів би поділитися своїми першими враженнями. Я обрав гнучкий (напівжорсткий) імплантат. Ще дуже рано говорити про кінцевий результат, але шлях поки що був позитивним. Середовище клініки було відмінним, і я був вдячний за доброзичливий персонал, що дійсно допомогло відчути себе комфортно. Мене також порадувало, що не було додаткових витрат понад ті, на які ми домовилися. Команда клініки залишалася на зв'язку зі мною після процедури, що дуже заспокоює. Це був надійний досвід.","pl":"Dla osób rozważających tę operację chciałbym podzielić się moimi początkowymi wrażeniami. Zdecydowałem się na implant plastyczny (półsztywny). Jestem jeszcze we wczesnym etapie rekonwalescencji, więc jest zdecydowanie za wcześnie, aby określić ostateczny wynik, ale jak dotąd wszystko przebiega pozytywnie. Środowisko kliniki było świetne, a przyjazny personel sprawił, że czułem się komfortowo. Cieszyło mnie również, że nie było dodatkowych kosztów oprócz ceny, na którą się zgodziliśmy. Zespół kliniki pozostaje ze mną w kontakcie od czasu zabiegu, co jest bardzo uspokajające. To było solidne doświadczenie.","de":"Für alle, die diese Operation in Erwägung ziehen, möchte ich meine ersten Gedanken teilen. Ich entschied mich für das biegsame (halbstarre) Implantat. Es ist noch sehr früh in meiner Genesung, daher ist es wirklich zu früh, um das endgültige Ergebnis zu beurteilen, aber der Verlauf war bisher positiv. Die Umgebung der Klinik war ausgezeichnet, und ich schätzte das freundliche Personal, was einen echten Unterschied im Wohlfühlen machte. Ich war auch erfreut, dass es keine zusätzlichen Kosten über den vereinbarten Preis hinaus gab. Das Klinikteam hat seit dem Eingriff Kontakt mit mir gehalten, was sehr beruhigend ist. Es war eine solide Erfahrung.","es":"Para quienes estén considerando esta cirugía, quería compartir mis impresiones iniciales. Opté por el implante maleable (semirrígido). Todavía es muy temprano en mi recuperación, por lo que realmente es demasiado pronto para saber cuál será el resultado final, pero el proceso ha sido positivo hasta ahora. El ambiente de la clínica fue excelente, y agradecí al personal amable, lo que marcó una verdadera diferencia para sentirme cómodo. También me complació que no hubiera gastos adicionales además del precio que acordamos. El equipo de la clínica ha mantenido contacto conmigo desde el procedimiento, lo cual es muy reconfortante. Fue una experiencia sólida.","fr":"Pour toute personne envisageant cette chirurgie, je souhaitais partager mes premières impressions. J'ai opté pour l'implant malléable (semi-rigide). Il est encore très tôt dans ma récupération, donc il est vraiment trop tôt pour dire quel sera le résultat final, mais le parcours a été positif jusqu'à présent. L'environnement de la clinique était excellent, et j'ai apprécié le personnel amical, ce qui a vraiment fait la différence pour se sentir à l'aise. J'ai également été satisfait qu'il n'y ait pas de frais supplémentaires au-delà du prix sur lequel nous nous étions mis d'accord. L'équipe de la clinique est restée en contact avec moi depuis l'intervention, ce qui est très rassurant. C’était une expérience solide.","kz":"Бұл отаны ойлаған кез келген адамға бастапқы ойларымды бөліскім келді. Мен икемді (жартылай қатаң) имплантты таңдадым. Қалпына келу кезеңім әлі ерте, сондықтан соңғы нәтиже қандай болатынын айту әлі ерте, бірақ әзірге бұл сапар оң нәтиже берді. Клиниканың ортасы өте жақсы болды, ал мейрімді қызметкерлерге риза болдым, бұл жайлылық сезіміне айтарлықтай әсер етті. Біз келіскен бағадан басқа қосымша шығындар болмағанына да қуандым. Клиника қызметкерлері процедурадан кейін менімен байланыста болды, бұл өте сенімді болды. Бұл сенімді тәжірибе болды.","pt":"Para quem está pensando em fazer essa cirurgia, gostaria de compartilhar minhas impressões iniciais. Optei pelo implante maleável (semirrígido). Ainda estou muito no início da recuperação, portanto, é realmente muito cedo para saber qual será o resultado final, mas a jornada foi positiva até agora. O ambiente da clínica foi ótimo, e gostei muito da simpatia da equipe, o que fez uma grande diferença ao me sentir à vontade. Também fiquei satisfeito por não haver despesas adicionais além do preço que concordamos. A equipe da clínica tem mantido contato comigo desde o procedimento, o que é muito tranquilizador. Foi uma experiência sólida.","id":"Bagi siapa pun yang mempertimbangkan operasi ini, saya ingin berbagi pemikiran awal saya. Saya memilih implan malleable (semi-kaku). Ini masih sangat awal dalam pemulihan saya, jadi memang terlalu dini untuk memastikan hasil akhirnya, tetapi perjalanannya sejauh ini positif. Lingkungan klinik sangat baik, dan saya menghargai staf yang ramah, yang benar-benar membuat perbedaan dalam merasa nyaman. Saya juga senang bahwa tidak ada biaya tambahan di luar harga yang kami sepakati. Tim klinik terus berhubungan dengan saya sejak prosedur, yang sangat meyakinkan. Ini adalah pengalaman yang solid.","uz":"Кимки бу жарроҳликни ўйлаётган бўлса, мен ўзимнинг дастлабки таассуротларимни ўртоқлашмоқчиман. Мен ярим қаттиқ (ярим қутиб) имплантни танладим. Тикланишим ҳали жуда эрта босқичда бўлгани учун, якуний натижа қандай бўлишини айтиш жуда ҳам эрта, аммо саёҳатим ҳозирча ижобий бўлмоқда. Клиника муҳити ажойиб эди ва дўстона ходимларнинг борлиги тасалли берди. Биз келишган нархдан ташқари қўшимча харажатлар йўқлигидан ҳам мамнунман. Жарроҳликдан кейин клиника жамоаси мен билан алоқада бўлиб турди, бу жуда тасалли берадиган ҳолат. Бу мустаҳкам тажриба бўлди.","jp":"この手術を検討している方のために、私の初期の感想をお伝えしたいと思います。私は可とう（半剛性）インプラントを選びました。回復はまだ非常に初期段階にあるため、最終結果がどうなるかは本当にまだ分かりませんが、これまでのところ旅路は前向きに進んでいます。クリニックの環境は素晴らしく、親切なスタッフに感謝しており、快適さを感じることができました。また、合意した価格以上の追加費用がかからなかったことにも満足しています。手術後もクリニックのチームが連絡を取り続けてくれ、とても安心できました。堅実な経験でした。","vn":"Đối với bất kỳ ai đang cân nhắc về ca phẫu thuật này, tôi muốn chia sẻ những suy nghĩ ban đầu của mình. Tôi đã chọn cấy ghép loại linh hoạt (bán cứng). Hiện tại, tôi vẫn đang trong giai đoạn hồi phục rất sớm, nên thực sự là quá sớm để nói về kết quả cuối cùng sẽ ra sao, nhưng hành trình này đã tích cực cho đến nay. Môi trường của phòng khám rất tuyệt vời, và tôi đánh giá cao đội ngũ nhân viên thân thiện, điều này đã tạo nên sự khác biệt thực sự trong việc cảm thấy thoải mái. Tôi cũng hài lòng vì không có chi phí phát sinh nào so với giá mà chúng tôi đã thỏa thuận. Đội ngũ phòng khám đã giữ liên lạc với tôi kể từ khi thực hiện thủ thuật, điều này rất đáng tin cậy. Đó là một trải nghiệm vững chắc.","cn":"对于任何考虑这项手术的人，我想分享我的初步想法。我选择了可弯曲（半刚性）植入物。目前我仍处于恢复的早期阶段，因此真正的最终结果尚不可知，但到目前为止，整个过程是积极的。诊所的环境很好，我很感激友善的员工，这让我感到非常舒适。我也很高兴没有超出我们商定价格的额外费用。自手术以来，诊所团队一直与我保持联系，这令我感到非常放心。这是一次不错的经历。","it":"Per chiunque stia considerando questo intervento chirurgico, desidero condividere i miei pensieri iniziali. Ho scelto l'impianto malleabile (semi-rigido). È ancora molto presto nel mio recupero, quindi è davvero troppo presto per dire quale sarà il risultato finale, ma il percorso è stato positivo finora. L'ambiente della clinica era eccellente e ho apprezzato il personale cordiale, che ha fatto davvero la differenza nel sentirmi a mio agio. Sono stato anche contento che non ci fossero spese aggiuntive oltre al prezzo concordato. Il team della clinica è rimasto in contatto con me dopo la procedura, il che è molto rassicurante. È stata un'esperienza solida."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":4,"answers":[],"client_comment":""},{"name":"doctor","value":4,"answers":[],"client_comment":""},{"name":"personal","value":4,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":8,"answers":[],"client_comment":""}],"clinic":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","geo":{"latitude":32.667798,"longitude":-115.390726,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":437,"name":"Mexicali","name_forms":{"base_form":"Mexicali"},"alias":"mexicali","country_iso_code":"MX"},"address":"Cto Brasil 82 Parque Industrial El Alamo Mexicali, Mexico"},"rating":{"rating":4.2,"google":4.5,"facebook":4.1,"percent_of_satisfied_clients":73,"doctor":4.5,"comfort":4.4,"coordination":4.2,"manager":4.1,"translation":4,"personal":4.4},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:34:08.871+00:00","updated_at":"2022-05-27T16:34:08.871+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:52:52.107+00:00","updated_at":"2026-08-21T14:20:53.967+00:00"}]},"order":{"illness_kind":{"id":38,"name":"Plastic Surgery","alias":"plastic-surgery","name_forms":{"base_form":"Plastic Surgery","form_4":"plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons","form_12":"plastic surgeons"}},"illness":null,"operation":{"id":1030,"name":"Penile implant surgery","alias":"penile-implant-surgery","illness_kind_ids":[38],"name_forms":{"base_form":"Penile implant surgery"},"use_for_listing":true},"operation_ids":[1030],"diagnostic":null,"manager":{"id":687150,"name":"Enauidi Beaugris"},"flow":"Only sale"},"user":{"id":917697,"name":"Frank ","country_code":"US","country_name":"United States of America"},"created_at":"2026-08-12T01:12:48.791+00:00","summary":{"clinic":"The clinic environment was great, and I appreciated the friendly staff, which made a real difference in feeling comfortable. I was also pleased that there were no additional expenses on top of the price we agreed on. The clinic team has stayed in touch with me since the procedure, which is very reassuring.","experience":"It was a solid experience.","positive":"The journey has been positive so far."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-08-12T01:12:48.007+00:00","updated_at":"2026-08-13T05:43:52.900+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-08-12T01:12:48.007+00:00","updated_at":"2026-08-13T00:17:53.973+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-08-13T00:17:53.962+00:00","updated_at":"2026-08-13T05:43:52.559+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-08-14T02:30:02.679+00:00","updated_at":"2026-08-14T02:30:02.679+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Friendly staff","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26454,"base_locale":"en","text":{"ru":"Если бы мой друг задумывался об этом, я бы рассказал ему, что мой опыт общения с хирургом, персоналом и клиникой был очень положительным. На данном этапе восстановления всё идёт примерно так, как и ожидалось. Команда клиники поддерживает со мной связь, и мне очень понравилось, что никаких дополнительных расходов, помимо первоначальной оплаты, не возникло. Это было большим облегчением. Мой главный совет — хорошо подготовиться к консультации. Я бы посоветовала попросить уделить вам больше времени перед операцией и принести фотографии того, что именно вы хотели бы изменить, чтобы убедиться, что ваши ожидания совпадают с представлениями врача.","en":"If a friend was considering this, I'd tell them my experience with the surgeon, staff, and clinic has been very positive. At this point in my recovery, everything is feeling about as expected. The clinic team has stayed in touch, and I really appreciated that there were no additional expenses on top of what I initially paid. That was a relief. My main piece of advice would be to prepare well for your consultation. I would suggest asking for more time with the doctor before surgery and to bring pictures of what you’d like done specifically to make sure you're aligned.","ar":"لو كان أحد أصدقائي يفكر في هذا الأمر، لكنتُ أخبرته أن تجربتي مع الجراح والطاقم الطبي والعيادة كانت إيجابية للغاية. في هذه المرحلة من التعافي، أشعر أن كل شيء يسير كما هو متوقع. فريق العيادة على تواصل دائم معي، وقد سررتُ حقًا بعدم وجود أي تكاليف إضافية على المبلغ الذي دفعته في البداية. كان ذلك بمثابة راحة كبيرة. نصيحتي الأساسية هي الاستعداد جيدًا للاستشارة. أنصح بطلب المزيد من الوقت مع الطبيب قبل الجراحة، وإحضار صور لما ترغب في إجرائه تحديدًا للتأكد من توافقكما.","ua":"Якби хтось із друзів замислювався над цим, я б розповів, що мій досвід спілкування з хірургом, персоналом та клінікою був дуже позитивним. На цьому етапі відновлення все проходить приблизно так, як я й очікував. Команда клініки підтримує зі мною зв’язок, і я дуже вдячний за те, що не довелося нести жодних додаткових витрат, окрім тієї суми, яку я сплатив спочатку. Це було справжнім полегшенням. Моя головна порада — добре підготуватися до консультації. Я б радила попросити більше часу на зустріч із лікарем перед операцією та принести фотографії того, що саме ви хотіли б змінити, щоб переконатися, що ваші побажання збігаються.","pl":"Gdyby mój znajomy rozważał taki zabieg, powiedziałbym mu, że moje doświadczenia z chirurgiem, personelem i kliniką były bardzo pozytywne. Na tym etapie rekonwalescencji wszystko przebiega mniej więcej zgodnie z oczekiwaniami. Zespół kliniki pozostaje ze mną w kontakcie i naprawdę doceniam to, że nie poniosłem żadnych dodatkowych kosztów poza kwotą, którą zapłaciłem na początku. To była dla mnie ulga. Moja główna rada to dobre przygotowanie się do konsultacji. Sugerowałabym poprosić o więcej czasu na rozmowę z lekarzem przed operacją oraz zabrać ze sobą zdjęcia przedstawiające konkretne zmiany, które chcesz wprowadzić, aby upewnić się, że oboje macie takie samo wyobrażenie.","de":"Wenn ein Freund darüber nachdenken würde, würde ich ihm sagen, dass meine Erfahrungen mit dem Chirurgen, dem Personal und der Klinik sehr positiv waren. In dieser Phase meiner Genesung verläuft alles so, wie ich es erwartet habe. Das Team der Klinik ist mit mir in Kontakt geblieben, und ich habe es sehr geschätzt, dass keine zusätzlichen Kosten zu dem anfänglich bezahlten Betrag hinzukamen. Das war eine Erleichterung. Mein wichtigster Rat wäre, sich gut auf das Beratungsgespräch vorzubereiten. Ich würde empfehlen, vor der Operation um mehr Zeit mit dem Arzt zu bitten und Bilder mitzubringen, die zeigen, was genau du dir vorstellst, um sicherzustellen, dass ihr auf einer Wellenlänge seid.","es":"Si un amigo se estuviera planteando esto, le diría que mi experiencia con el cirujano, el personal y la clínica ha sido muy positiva. En esta fase de mi recuperación, todo va más o menos como esperaba. El equipo de la clínica se ha mantenido en contacto conmigo, y he valorado mucho que no hubiera gastos adicionales aparte de lo que pagué inicialmente. Fue un alivio. Mi principal consejo sería prepararse bien para la consulta. Recomendaría pedir más tiempo con el médico antes de la intervención y llevar fotos de lo que te gustaría que se hiciera concretamente, para asegurarte de que estáis en sintonía.","fr":"Si un ami envisageait cette intervention, je lui dirais que mon expérience avec le chirurgien, le personnel et la clinique a été très positive. À ce stade de ma convalescence, tout se passe à peu près comme prévu. L’équipe de la clinique est restée en contact avec moi, et j’ai vraiment apprécié qu’il n’y ait pas eu de frais supplémentaires en plus de ce que j’avais initialement payé. Cela a été un soulagement. Mon principal conseil serait de bien vous préparer à votre consultation. Je vous suggère de demander à passer plus de temps avec le médecin avant l’opération et d’apporter des photos illustrant précisément ce que vous souhaitez, afin de vous assurer que vos attentes correspondent bien à celles du chirurgien.","kz":"Егер досым мұны ойластырып жатса, мен оларға хирургпен, қызметкерлермен және клиникамен болған тәжірибем өте оң болғанын айтар едім. Қалпына келу кезеңімде бәрі күткендей жақсы өтіп жатыр. Клиника командасы байланыста болды, және мен бастапқыда төлеген сомадан басқа қосымша шығындар болмағанына қатты ризамын. Бұл жеңілдік болды. Менің негізгі кеңесім - кеңеске жақсы дайындалу. Операция алдында дәрігермен көбірек уақыт өткізуді және үйлесімді екеніңізге көз жеткізу үшін не істегіңіз келетіні туралы суреттерді алып келуді ұсынар едім.","pt":"Se um amigo estivesse a pensar fazer isto, dir-lhe-ia que a minha experiência com o cirurgião, a equipa e a clínica tem sido muito positiva. Nesta fase da minha recuperação, tudo está a correr mais ou menos como esperado. A equipa da clínica tem-se mantido em contacto comigo e gostei muito do facto de não terem havido despesas adicionais para além do que paguei inicialmente. Foi um alívio. O meu principal conselho seria preparar-se bem para a consulta. Sugiro que peça mais tempo com o médico antes da cirurgia e que leve fotografias do que gostaria que fosse feito especificamente, para garantir que estão em sintonia.","id":"Jika ada teman yang sedang mempertimbangkan hal ini, saya akan menceritakan pengalaman saya dengan dokter bedah, staf, dan klinik tersebut yang sangat positif. Pada tahap pemulihan saya saat ini, semuanya berjalan sesuai harapan. Tim klinik tetap menjalin komunikasi, dan saya sangat menghargai bahwa tidak ada biaya tambahan di luar yang sudah saya bayarkan sejak awal. Itu sungguh melegakan. Saran utama saya adalah mempersiapkan diri dengan baik untuk konsultasi Anda. Saya menyarankan untuk meminta waktu lebih lama dengan dokter sebelum operasi dan membawa foto-foto hasil yang Anda inginkan secara spesifik agar Anda dan dokter memiliki pemahaman yang sama.","uz":"Agar do&#39;stim buni o&#39;ylab ko&#39;rsa, men ularga jarroh, xodimlar va klinika bilan bo&#39;lgan tajribam juda ijobiy bo&#39;lganini aytgan bo&#39;lardim. Sog&#39;ayishimning hozirgi bosqichida hamma narsa kutilganidek yaxshi ketmoqda. Klinika jamoasi aloqada bo&#39;lib turdi va men dastlab to&#39;lagan pulimdan tashqari qo&#39;shimcha xarajatlar yo&#39;qligidan juda minnatdorman. Bu menga yengillik berdi. Mening asosiy maslahatim konsultatsiyaga yaxshilab tayyorgarlik ko&#39;rishdir. Operatsiyadan oldin shifokor bilan ko&#39;proq vaqt o&#39;tkazishingizni so&#39;rashni va o&#39;zingizni mos his qilishingiz uchun nima qilishni xohlayotganingizning rasmlarini olib kelishingizni maslahat beraman.","jp":"もし友人がこれを検討しているなら、私はその医師やスタッフ、クリニックについて、とても良い経験ができたと伝えるでしょう。回復の現段階では、すべてが予想通りの経過をたどっています。クリニックのスタッフは定期的に連絡をくれていますし、当初支払った費用以外に追加費用がかからなかったことも本当にありがたかったです。それは安心でした。 一番アドバイスしたいのは、カウンセリングに向けてしっかりと準備をすることです。手術前に医師との相談時間を長めに確保してもらうよう依頼し、具体的にどのような施術を希望しているかを示す写真を持ち込んで、医師との認識を確実に一致させることをお勧めします。","vn":"Nếu bạn bè tôi đang cân nhắc việc này, tôi sẽ nói với họ rằng trải nghiệm của tôi với bác sĩ phẫu thuật, đội ngũ nhân viên và phòng khám rất tích cực. Ở giai đoạn hồi phục này, mọi thứ đều diễn ra như mong đợi. Đội ngũ phòng khám vẫn giữ liên lạc, và tôi thực sự đánh giá cao việc không có thêm chi phí nào ngoài số tiền ban đầu tôi đã trả. Đó là một điều an tâm. Lời khuyên quan trọng nhất của tôi là hãy chuẩn bị kỹ lưỡng cho buổi tư vấn. Tôi khuyên bạn nên yêu cầu thêm thời gian với bác sĩ trước khi phẫu thuật và mang theo hình ảnh về những gì bạn muốn thực hiện cụ thể để đảm bảo mọi thứ được sắp xếp đúng.","cn":"如果朋友正在考虑做这个手术，我会告诉他们，我对主刀医生、工作人员以及诊所的整体体验非常积极。在目前的恢复阶段，一切都基本符合预期。诊所团队一直与我保持联系，而且我特别感激的是，除了最初支付的费用外，没有产生任何额外开支。这让我松了一口气。 我最主要的建议是做好咨询前的充分准备。我建议在手术前争取与医生有更长的面谈时间，并带上你希望具体实现的效果的照片，以确保双方的预期一致。","it":"Se un amico stesse valutando questa possibilità, gli direi che la mia esperienza con il chirurgo, il personale e la clinica è stata molto positiva. A questo punto del mio recupero, tutto sta andando più o meno come mi aspettavo. Il team della clinica si è tenuto in contatto con me e ho apprezzato molto il fatto che non ci siano state spese aggiuntive oltre a quelle che avevo pagato inizialmente. È stato un sollievo. Il mio consiglio principale è di prepararsi bene per il consulto. Suggerirei di chiedere più tempo con il medico prima dell’intervento e di portare delle foto di ciò che si desidera ottenere nello specifico, per assicurarsi che ci sia piena intesa."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":8,"answers":[],"client_comment":""}],"clinic":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","geo":{"latitude":32.667798,"longitude":-115.390726,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":437,"name":"Mexicali","name_forms":{"base_form":"Mexicali"},"alias":"mexicali","country_iso_code":"MX"},"address":"Cto Brasil 82 Parque Industrial El Alamo Mexicali, Mexico"},"rating":{"rating":4.2,"google":4.5,"facebook":4.1,"percent_of_satisfied_clients":73,"doctor":4.5,"comfort":4.4,"coordination":4.2,"manager":4.1,"translation":4,"personal":4.4},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:34:08.871+00:00","updated_at":"2022-05-27T16:34:08.871+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:52:52.107+00:00","updated_at":"2026-08-21T14:20:53.967+00:00"}]},"order":{"illness_kind":{"id":38,"name":"Plastic Surgery","alias":"plastic-surgery","name_forms":{"base_form":"Plastic Surgery","form_4":"plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons","form_12":"plastic surgeons"}},"illness":null,"operation":{"id":22,"name":"Rhinoplasty (nose job)","alias":"rhinoplasty-nose-job","illness_kind_ids":[38],"name_forms":{"base_form":"Rhinoplasty (nose job)"},"use_for_listing":true},"operation_ids":[22,1025],"diagnostic":null,"manager":{"id":758692,"name":"Victoria Olayinka"},"flow":"Only sale"},"user":{"id":893569,"name":"Denisia Jackson  ","country_code":"US","country_name":"United States of America"},"created_at":"2026-07-23T17:10:49.425+00:00","summary":{"doctor":"My experience with the surgeon has been very positive.","clinic":"My experience with the clinic has been very positive. The clinic team has stayed in touch, and I really appreciated that there were no additional expenses on top of what I initially paid.","results":"At this point in my recovery, everything is feeling about as expected.","experience":"My experience with the surgeon, staff, and clinic has been very positive.","positive":"My experience with the surgeon, staff, and clinic has been very positive."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-07-23T17:10:48.849+00:00","updated_at":"2026-07-24T05:45:46.676+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-07-23T17:10:48.849+00:00","updated_at":"2026-07-23T21:07:02.043+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-07-23T21:07:02.022+00:00","updated_at":"2026-07-24T05:45:46.360+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-07-25T02:30:02.963+00:00","updated_at":"2026-07-25T02:30:02.963+00:00"}],"partner_response":null,"client_response":{"what_like_text":"I was assisted from beginning to end! Great price with a great and safe experience. ","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":25581,"base_locale":"en","text":{"ru":"Если бы мой друг спросил меня об этой клинике по пластике век, я бы ответила категорическим «нет». Я выбрала традиционный метод с разрезами как для верхних, так и для нижних век, и весь процесс вызвал у меня серьезные опасения. Самая большая проблема для меня — постоянная сухость в глазах, которая доставляет неудобства на протяжении всего дня. Линии разрезов до сих пор довольно красные, но больше всего меня расстраивает эстетический результат. Когда я улыбаюсь, ясно видно, что одна сторона отличается от другой. Ощущалось явное отсутствие заботы со стороны хирурга и персонала. Я никому не порекомендую эту клинику.","en":"If a friend asked me about this clinic for eyelid surgery, my answer would be an absolute no. I chose the traditional incision method for both my upper and lower lids, and the process has been concerning. My biggest challenge is dealing with dry eyes constantly, which is a persistent discomfort throughout the day. The incision lines are still quite red, but the aesthetic result is the most upsetting part. When I smile, you can clearly see how one side is different from the other. The lack of care from the surgeon and staff was palpable. I would not recommend this clinic to anyone.","ar":"لو سألني صديق عن هذه العيادة لجراحة الجفون، لكان جوابي قاطعاً بالرفض. اخترتُ طريقة الشق التقليدية لجفنيّ العلوي والسفلي، وكانت العملية مُقلقة. أكبر تحدٍّ أواجهه هو جفاف العين المُستمر، وهو شعور مزعج طوال اليوم. لا تزال آثار الشقوق حمراء، لكن النتيجة التجميلية هي الجزء الأكثر إزعاجاً. عندما أبتسم، يظهر بوضوح الفرق بين جانبي الجفن. كان إهمال الجراح وفريق العمل واضحاً. لا أنصح أي شخص بهذه العيادة.","ua":"Якби хтось із друзів запитав мене про цю клініку з пластики повік, моя відповідь була б категорично негативною. Я обрала традиційний метод розрізу як для верхніх, так і для нижніх повік, і весь процес викликав у мене занепокоєння. Найбільшою проблемою для мене є постійна сухість очей, яка спричиняє тривалий дискомфорт протягом усього дня. Лінії розрізів досі досить червоні, але найбільше мене засмучує естетичний результат. Коли я посміхаюся, чітко видно, що одна сторона відрізняється від іншої. Відчувалася відсутність турботи з боку хірурга та персоналу. Я нікому не рекомендую цю клініку.","pl":"Gdyby znajomy zapytał mnie o tę klinikę zajmującą się operacjami powiek, moja odpowiedź brzmiałaby: zdecydowanie nie. Zdecydowałam się na tradycyjną metodę nacięcia zarówno w przypadku powiek górnych, jak i dolnych, a cały proces budzi moje obawy. Największym wyzwaniem jest dla mnie ciągłe zmaganie się z suchością oczu, która stanowi uporczywy dyskomfort przez cały dzień. Linie nacięć są nadal dość zaczerwienione, ale najbardziej niepokojący jest efekt estetyczny. Kiedy się uśmiecham, wyraźnie widać, że jedna strona różni się od drugiej. Brak troski ze strony chirurga i personelu był wyraźnie odczuwalny. Nie poleciłabym tej kliniki nikomu.","de":"Wenn mich ein Freund nach dieser Klinik für Augenlidoperationen fragen würde, wäre meine Antwort ein klares Nein. Ich habe mich sowohl für die oberen als auch für die unteren Lider für die traditionelle Schnittmethode entschieden, und der Verlauf war beunruhigend. Meine größte Herausforderung ist der ständige Kampf mit trockenen Augen, was den ganzen Tag über ein anhaltendes Unbehagen verursacht. Die Schnittstellen sind immer noch ziemlich gerötet, aber das ästhetische Ergebnis ist das Beunruhigendste. Wenn ich lächele, sieht man deutlich, wie sich die eine Seite von der anderen unterscheidet. Die mangelnde Sorgfalt des Chirurgen und des Personals war deutlich spürbar. Ich würde diese Klinik niemandem empfehlen.","es":"Si un amigo me preguntara por esta clínica de cirugía de párpados, mi respuesta sería un rotundo no. Elegí el método tradicional de incisión tanto para los párpados superiores como para los inferiores, y el proceso ha sido preocupante. Mi mayor problema es lidiar constantemente con la sequedad ocular, una molestia persistente a lo largo del día. Las líneas de incisión siguen bastante enrojecidas, pero lo que más me molesta es el resultado estético. Cuando sonrío, se nota claramente que un lado es diferente del otro. La falta de atención por parte del cirujano y del personal era palpable. No recomendaría esta clínica a nadie.","fr":"Si un ami me demandait mon avis sur cette clinique spécialisée dans la chirurgie des paupières, ma réponse serait un « non » catégorique. J’ai opté pour la méthode traditionnelle avec incision, tant pour les paupières supérieures que pour les inférieures, et le processus s’est avéré préoccupant. Mon plus grand problème est de devoir composer en permanence avec une sécheresse oculaire, ce qui représente une gêne persistante tout au long de la journée. Les sillons d'incision sont encore assez rouges, mais c'est le résultat esthétique qui me dérange le plus. Lorsque je souris, on voit clairement qu'un côté est différent de l'autre. Le manque d'attention de la part du chirurgien et du personnel était flagrant. Je ne recommanderais cette clinique à personne.","kz":"Егер досым менен қабаққа операция жасайтын осы клиника туралы сұраса, мен мүлдем жоқ деп жауап берер едім. Мен жоғарғы және төменгі қабақтарым үшін дәстүрлі кесу әдісін таңдадым, және бұл процесс алаңдатарлық болды. Менің ең үлкен қиындығым - көздің үнемі құрғауы, бұл күні бойы үнемі ыңғайсыздық тудырады. Кесу сызықтары әлі де қызыл, бірақ эстетикалық нәтиже ең жағымсыз бөлігі. Күлімсіреген кезде бір жағының екіншісінен қалай ерекшеленетінін анық көруге болады. Хирург пен қызметкерлердің күтімінің болмауы айқын болды. Мен бұл клиниканы ешкімге ұсынбас едім.","pt":"Se um amigo me perguntasse sobre esta clínica de cirurgia às pálpebras, a minha resposta seria um «não» categórico. Optei pelo método tradicional de incisão tanto para as pálpebras superiores como para as inferiores, e o processo tem sido preocupante. O meu maior desafio é lidar com a secura ocular constante, o que constitui um desconforto persistente ao longo do dia. As linhas de incisão ainda estão bastante vermelhas, mas o resultado estético é a parte mais perturbadora. Quando sorrio, é possível ver claramente como um lado é diferente do outro. A falta de cuidado por parte do cirurgião e da equipa foi palpável. Não recomendaria esta clínica a ninguém.","id":"Jika ada teman yang menanyakan pendapat saya tentang klinik bedah kelopak mata ini, jawabannya pasti tidak. Saya memilih metode sayatan tradisional untuk kelopak mata atas dan bawah, dan prosesnya cukup mengkhawatirkan. Tantangan terbesar saya adalah harus terus-menerus menghadapi mata kering, yang menimbulkan ketidaknyamanan sepanjang hari. Bekas sayatan masih cukup merah, tetapi hasil estetika adalah bagian yang paling mengecewakan. Saat saya tersenyum, Anda dapat dengan jelas melihat betapa berbeda antara satu sisi dengan sisi lainnya. Kurangnya perhatian dari dokter bedah dan staf sangat terasa. Saya tidak akan merekomendasikan klinik ini kepada siapa pun.","uz":"Agar do&#39;stim mendan ko&#39;z qovoqlari jarrohligi bo&#39;yicha ushbu klinika haqida so&#39;rasa, men mutlaqo yo&#39;q deb javob berardim. Men yuqori va pastki qovoqlarim uchun an&#39;anaviy kesma usulini tanladim va bu jarayon tashvishli bo&#39;ldi. Mening eng katta qiyinchiligim - kun davomida doimiy noqulaylik tug&#39;diradigan quruq ko&#39;zlar bilan kurashish. Kesish chiziqlari hali ham qizil, ammo estetik natija eng achinarli qismdir. Men tabassum qilganimda, bir tomonning boshqasidan qanday farq qilishini aniq ko&#39;rishingiz mumkin. Jarroh va xodimlarning g&#39;amxo&#39;rligining yo&#39;qligi sezilarli edi. Men bu klinikani hech kimga tavsiya qilmasdim.","jp":"もし友人にこのクリニックでのまぶたの手術について尋ねられたら、私は断固として「ノー」と答えるでしょう。私は上まぶたと下まぶたの両方に従来の切開法を選択しましたが、その経過には不安を感じています。最大の悩みは、一日中続く目の乾燥で、これが絶え間ない不快感となっています。 切開線はまだかなり赤く残っていますが、最も気にかかるのは仕上がりの見た目です。笑うと、左右の見た目が明らかに異なるのがわかります。医師やスタッフからのケアが不十分だったことは明らかでした。このクリニックは誰にもお勧めできません。","vn":"Nếu một người bạn hỏi tôi về phòng khám phẫu thuật mí mắt này, câu trả lời của tôi chắc chắn sẽ là không. Tôi đã chọn phương pháp rạch truyền thống cho cả mí trên và mí dưới, và quá trình này khiến tôi lo lắng. Vấn đề lớn nhất của tôi là tình trạng khô mắt liên tục, gây khó chịu suốt cả ngày. Các vết rạch vẫn còn khá đỏ, nhưng kết quả thẩm mỹ mới là điều khiến tôi khó chịu nhất. Khi tôi cười, người ta có thể thấy rõ sự khác biệt giữa hai bên. Sự thiếu quan tâm từ phía bác sĩ phẫu thuật và nhân viên là điều dễ nhận thấy. Tôi sẽ không giới thiệu phòng khám này cho bất kỳ ai.","cn":"如果朋友问我这家眼睑整形诊所怎么样，我的回答绝对是“不行”。我上下眼睑都选择了传统切口法，整个过程让我很担心。我最大的困扰是持续性的干眼症，这种不适感整天都挥之不去。 切口处至今仍红肿明显，但最令人沮丧的是手术效果。每当我微笑时，就能清楚地看出左右两侧的不对称。主刀医生和工作人员的敷衍态度显而易见。我绝不会向任何人推荐这家诊所。","it":"Se un amico mi chiedesse un parere su questa clinica per la chirurgia delle palpebre, la mia risposta sarebbe un no categorico. Ho scelto il metodo tradizionale con incisione sia per le palpebre superiori che per quelle inferiori, e l'esperienza si è rivelata preoccupante. La mia difficoltà maggiore è dover affrontare costantemente la secchezza oculare, un fastidio persistente che mi accompagna per tutta la giornata. Le linee di incisione sono ancora piuttosto arrossate, ma la parte più fastidiosa è il risultato estetico. Quando sorrido, si vede chiaramente che un lato è diverso dall'altro. La mancanza di attenzione da parte del chirurgo e del personale era palpabile. Non consiglierei questa clinica a nessuno."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":1,"answers":[],"client_comment":""},{"name":"doctor","value":1,"answers":[],"client_comment":""},{"name":"personal","value":1,"answers":[],"client_comment":""},{"name":"comfort","value":1,"answers":[],"client_comment":""},{"name":"translation","value":1,"answers":[],"client_comment":""},{"name":"recommend","value":0,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","geo":{"latitude":32.667798,"longitude":-115.390726,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":437,"name":"Mexicali","name_forms":{"base_form":"Mexicali"},"alias":"mexicali","country_iso_code":"MX"},"address":"Cto Brasil 82 Parque Industrial El Alamo Mexicali, Mexico"},"rating":{"rating":4.2,"google":4.5,"facebook":4.1,"percent_of_satisfied_clients":73,"doctor":4.5,"comfort":4.4,"coordination":4.2,"manager":4.1,"translation":4,"personal":4.4},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:34:08.871+00:00","updated_at":"2022-05-27T16:34:08.871+00:00"},{"name":"has_active_agencies","value":true,"created_at":"2023-09-26T15:52:52.107+00:00","updated_at":"2026-08-21T14:20:53.967+00:00"}]},"order":{"illness_kind":{"id":38,"name":"Plastic Surgery","alias":"plastic-surgery","name_forms":{"base_form":"Plastic Surgery","form_4":"plastic surgeon","form_6":"plastic surgeons","form_11":"plastic surgeons","form_12":"plastic surgeons"}},"illness":null,"operation":{"id":26,"name":"Blepharoplasty (Eyelid correction)","alias":"blepharoplasty-eyelid","illness_kind_ids":[38],"name_forms":{"base_form":"Blepharoplasty (Eyelid correction)"},"use_for_listing":true},"operation_ids":[26],"diagnostic":null,"manager":{"id":938741,"name":"Maurice Duke"},"flow":"Autopublication bot"},"user":{"id":962323,"name":"Nicholas Taylor","country_code":"US","country_name":"United States of America"},"created_at":"2026-06-01T01:41:53.983+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-06-01T01:41:53.355+00:00","updated_at":"2026-06-09T10:21:48.144+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-06-01T01:41:53.355+00:00","updated_at":"2026-06-03T16:26:31.748+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-06-03T16:26:31.732+00:00","updated_at":"2026-06-03T16:26:31.732+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-06-09T10:21:47.927+00:00","updated_at":"2026-06-09T10:21:47.927+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-06-09T10:21:47.927+00:00","updated_at":"2026-06-09T10:21:47.927+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"The doctor did not need with me before the surgery to ask anything that I wanted. They did not do a good job on the surgery. I would not go back ","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""}],"procedure_prices":[{"operation":{"id":316,"name":"Coronary angioplasty","alias":"coronary-angioplasty","illness_kind_ids":[62],"name_forms":{"base_form":"Coronary angioplasty"},"use_for_listing":true},"prices":{"id":26276,"clinic_id":692,"price_to":12900,"price_from":11900,"currency":"USD","entity":"operations","entity_id":316,"updated_at":"2025-05-27T17:38:18.000+00:00"}},{"diagnostic":{"id":18,"name":"Angiography","alias":"angiography","illness_kind_ids":[10,37,60,62],"name_forms":{"base_form":"Angiography"}},"prices":{"id":27883,"clinic_id":692,"price_to":3950,"price_from":2800,"currency":"USD","entity":"diagnostics","entity_id":18,"updated_at":"2026-09-27T06:54:27.000+00:00"}},{"diagnostic":{"id":6,"name":"MRI of one area","alias":"mri-one-department","illness_kind_ids":[2,3,7,10,13,20,37,60,62,63],"name_forms":{"base_form":"MRI of one area"}},"prices":{"id":46829,"clinic_id":692,"price_to":500,"price_from":500,"currency":"USD","entity":"diagnostics","entity_id":6,"updated_at":"2025-08-27T17:08:21.000+00:00"}}],"illness_prices":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"before_after_images":[],"agency_id":2369,"additional_data":[]},{"clinic":{"id":5373,"name":"Stem Solutions","alias":"stem-solutions","short_description":"<p>Stem Solutions is a private multi-specialty medical center focused on regenerative medicine and stem cell therapy. It treats elite athletes from the UFC and world jiu-jitsu champions.</p> <ul> <li>Patients come from the USA, Canada, Europe, Latin America, and Australia.</li> <li>Uses ultrasound-guided injections for precise local treatments.</li> <li>Offers vitamin drip therapies to support healing and wellness.</li> <li>Treats autoimmune diseases, neurodegenerative disorders, osteoarthritis, chronic pain, and autism.</li> <li>Serves both adults and children with stem cell therapies.</li> </ul>","geo":{"latitude":0,"longitude":0,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":440,"name":"Monterrey","name_forms":{"base_form":"Monterrey"},"alias":"monterrey","country_iso_code":"MX"},"address":"Av Lázaro Cárdenas 2264, Zona Valle Oriente, 66278 San Pedro Garza García, N.L., Monterrey, Mexico"},"rating":{"rating":4.9,"google":5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":4.8,"manager":4.8,"translation":4.9,"personal":5},"statistics":{"number_of_reviews":11},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-04-05T13:39:36.364+00:00"},{"name":"is_hide","value":false,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-03-28T17:56:50.430+00:00"}],"images":[{"title":"Stem Solutions clinic exterior in Monterrey, modern high-rise medical facility","order":0,"base_url":"clinic/660b319e4507d"},{"title":"Consultation room at Stem Solutions clinic with doctor and patient discussing treatment","order":1,"base_url":"clinic/660daaa915a39"},{"title":"Patient lounge with recliner chairs at Stem Solutions clinic","order":2,"base_url":"clinic/660b318e7a142"},{"title":"Modern treatment room with medical chair at Stem Solutions clinic","order":3,"base_url":"clinic/660b3183e27f2"},{"title":"Patient receiving oxygen therapy at Stem Solutions clinic treatment room","order":4,"base_url":"clinic/660b31ad0143c"},{"title":"Stem Solutions clinic interior with geometric wall and welcoming atmosphere","order":5,"base_url":"clinic/660b316079f3e"},{"title":"Consultation room at Stem Solutions clinic with doctor and patient","order":6,"base_url":"clinic/660daac27bf5a"},{"title":"Patient lounge at Stem Solutions clinic with city view and IV therapy chairs","order":7,"base_url":"clinic/660b316761314"},{"title":"Reception area at Stem Solutions clinic with modern decor and logo sign","order":8,"base_url":"clinic/660daabb0da2d"},{"title":"Refreshment area at Stem Solutions clinic with snacks, drinks, and coffee machine","order":9,"base_url":"clinic/660b31705428a"},{"title":"IV therapy lounge at Stem Solutions clinic with reclining chairs and city view","order":10,"base_url":"clinic/660b31a6de0c6"},{"title":"IV therapy lounge at Stem Solutions clinic with reclining chairs and city view","order":11,"base_url":"clinic/660b31fe6ae46"},{"title":"Modern treatment room at Stem Solutions clinic with medical chair and sink","order":12,"base_url":"clinic/660b3224c0c5a"},{"title":"Patient consultation at Stem Solutions clinic with medical equipment in modern room","order":13,"base_url":"clinic/660daab1533d0"},{"title":"Consultation room at Stem Solutions clinic with patient and doctor","order":14,"base_url":"clinic/660daac9c8a87"},{"title":"Ultrasound consultation room at Stem Solutions clinic with doctor and patient","order":15,"base_url":"clinic/660daacf8cec4"},{"title":"IV therapy lounge at Stem Solutions clinic with comfortable recliners","order":16,"base_url":"clinic/660daad5cb8e3"}],"accreditations":[],"licenses":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/license/660c6013d70dc0.63739406.jpeg","expires_at":"2029-12-31T06:00:00.000+00:00","name":"Sanitary license for Stem Solutions, regenerative medicine, Mexico, 2023"}],"relation_ids":{"illness_kind_ids":[3,7,8,13,21,24,26,28,29,32,39,41,61,70,78,16,27,80],"illness_ids":[18,20,23,25,27,28,34,71,73,104,110,135,137,147,152,153,155,157,283,297,450,471,654,766,982,3509,3511,3512,3515,3516,3517,3519,1571],"operation_ids":[139,527,551,552,553,555,560,566,667,786,788,1229,1322,1327,1331,1389,1420,1422,1424,1425,1430,1461,1463,1482,865,1460,1473,1078,1598,1692,1681,977,1722],"diagnostic_ids":[37,306,477],"country_iso_codes":["MX"],"city_ids":[440]},"site_url":"www.stemsolutions.mx","google_url":null,"review_tags":[],"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/5373-6ac3a2b60b034.png"},"text":"<p>Stem Solutions is a private multi-specialty medical center focused on regenerative medicine and stem cell therapy. It treats elite athletes from the UFC and world jiu-jitsu champions.</p> <ul> <li>Patients come from the USA, Canada, Europe, Latin America, and Australia.</li> <li>Uses ultrasound-guided injections for precise local treatments.</li> <li>Offers vitamin drip therapies to support healing and wellness.</li> <li>Treats autoimmune diseases, neurodegenerative disorders, osteoarthritis, chronic pain, and autism.</li> <li>Serves both adults and children with stem cell therapies.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"","good_fit_for":"","why_its_ranked":""},"advertising_invoice_id":null,"reviews":[{"id":24942,"base_locale":"es","text":{"ru":"Больше всего меня беспокоило то, что я не до конца понимал, насколько серьезно повреждение. К счастью, результаты визуализации были очень подробными и прояснили ситуацию. Хирург и весь персонал клиники оказали мне огромную поддержку. Единственное — это то, что лечение, необходимое для периодического сохранения сустава перед заменой, обходится очень дорого. Я все еще нахожусь на начальном этапе восстановления, и боль почти не изменилась, что вполне ожидаемо на данном этапе. Это длительный процесс. Я с уверенностью смотрю в будущее.","en":"My biggest concern was not fully understanding the extent of the damage. Fortunately, the results of the imaging tests were very detailed and cleared everything up. The surgeon and all the staff at the clinic have been incredibly supportive. The only issue is that the treatments required to preserve the joint before proceeding with replacement are very expensive. I am still in the early stages of recovery and the pain is much the same, which is to be expected at this stage. It is a process. I am confident about the road ahead.","ar":"كان أكبر ما يقلقني هو عدم فهمي الكامل لمدى الضرر. لحسن الحظ، كانت نتائج التصوير مفصلة للغاية ووضّحت كل شيء. لقد كان الجراح وجميع العاملين في العيادة داعمين للغاية. الجانب السلبي الوحيد هو أن العلاجات المطلوبة دوريًا للحفاظ على المفصل قبل إجراء عملية الاستبدال مكلفة للغاية. ما زلت في مرحلة التعافي الأولية، والألم يكاد يكون كما هو، وهو أمر متوقع في هذه المرحلة. إنها عملية تدريجية. أنا متفائل بشأن المستقبل.","ua":"Найбільше я хвилювався через те, що не до кінця розумів масштаб ушкодження. На щастя, результати обстежень були дуже докладними і прояснили все. Хірург та весь персонал клініки надали мені величезну підтримку. Єдиний мінус — це те, що лікування, яке потрібно проводити періодично для збереження суглоба перед заміною, дуже дороге. Я все ще перебуваю на початковому етапі відновлення, і біль майже не змінився, що цілком очікувано на цьому етапі. Це процес. Я вірю в те, що мене чекає попереду.","pl":"Najbardziej martwiło mnie to, że nie do końca rozumiałem skalę uszkodzenia. Na szczęście wyniki badań obrazowych były bardzo szczegółowe i wszystko wyjaśniły. Chirurg i cały personel kliniki bardzo mnie wspierali. Jedynym minusem jest to, że zabiegi mające na celu zachowanie stawu przed jego wymianą są bardzo drogie, a trzeba je wykonywać regularnie. Nadal jestem na początkowym etapie rekonwalescencji, a ból jest prawie taki sam, co jest normalne na tym etapie. To proces. Mam zaufanie do drogi, która mnie czeka.","de":"Meine größte Sorge war, dass ich das Ausmaß der Schädigung nicht richtig einschätzen konnte. Glücklicherweise waren die Ergebnisse der bildgebenden Untersuchungen sehr detailliert und haben alles geklärt. Der Chirurg und das gesamte Klinikpersonal haben mich sehr unterstützt. Das einzige Problem ist, dass die Behandlungen sehr teuer sind, die regelmäßig durchgeführt werden müssen, um das Gelenk zu erhalten, bevor ein Ersatz vorgenommen wird. Ich befinde mich noch in der ersten Phase der Genesung und die Schmerzen sind fast unverändert, was in dieser Phase zu erwarten ist. Es ist ein Prozess. Ich habe Vertrauen in den Weg, der noch vor mir liegt.","es":"Mi mayor preocupación era no entender bien la magnitud del daño. Afortunadamente, los hallazgos de las pruebas de imagen fueron muy detallados y aclararon todo. El cirujano y todo el personal de la clínica han sido de gran apoyo. El único es que es muy caro los tratamientos para hacerlo periodicamente para conservar la articulación antes de proceder con el reemplazo. Aún estoy en recuperación inicial y el dolor es casi igual, lo cual es de esperar en esta etapa. Es un proceso. Confío en el camino que me queda por recorrer.","fr":"Ma plus grande inquiétude était de ne pas bien saisir l'ampleur des lésions. Heureusement, les résultats des examens d'imagerie étaient très détaillés et ont permis de clarifier la situation. Le chirurgien et l'ensemble du personnel de la clinique m'ont apporté un soutien considérable. Le seul inconvénient, c'est que les traitements visant à préserver l'articulation avant de procéder au remplacement sont très coûteux lorsqu'il faut les suivre régulièrement. Je suis encore en phase de convalescence initiale et la douleur est pratiquement la même, ce qui est normal à ce stade. C'est un processus. J'ai confiance dans le chemin qu'il me reste à parcourir.","kz":"Менің ең үлкен алаңдаушылығым зақымдану көлемін толық түсінбеу болды. Бақытымызға орай, бейнелеу нәтижелері өте егжей-тегжейлі болды және бәрін анықтады. Хирург және клиникадағы барлық қызметкерлер өте қолдау көрсетті. Жалғыз кемшілігі - буынды ауыстыруды бастамас бұрын сақтау үшін мезгіл-мезгіл қажет болатын емдеу өте қымбат. Мен әлі бастапқы қалпына келу кезеңіндемін және ауырсыну осы кезеңде күтілетіндей дерлік. Бұл процесс. Мен алдағы жолға сенімдімін.","pt":"A minha maior preocupação era não compreender bem a gravidade da lesão. Felizmente, os resultados dos exames de imagem foram muito detalhados e esclareceram tudo. O cirurgião e todo o pessoal da clínica têm sido um grande apoio. A única questão é que os tratamentos para preservar a articulação antes de se proceder à substituição são muito caros, especialmente quando têm de ser realizados periodicamente. Ainda estou na fase inicial de recuperação e a dor é praticamente a mesma, o que é de esperar nesta fase. É um processo. Tenho confiança no caminho que ainda tenho pela frente.","id":"Kekhawatiran terbesar saya adalah tidak memahami sepenuhnya seberapa parah kerusakannya. Untungnya, hasil pemeriksaan pencitraan sangat rinci dan menjelaskan semuanya. Dokter bedah dan seluruh staf klinik sangat mendukung. Satu-satunya masalah adalah biaya perawatan yang sangat mahal untuk dilakukan secara berkala guna menjaga sendi sebelum melanjutkan ke prosedur penggantian. Saya masih dalam tahap pemulihan awal dan rasa sakitnya hampir sama, yang memang diharapkan pada tahap ini. Ini adalah proses. Saya percaya pada perjalanan yang masih harus saya lalui.","uz":"Mening eng katta tashvishim shikastlanish darajasini to&#39;liq tushuna olmasligim edi. Yaxshiyamki, tasvirlash natijalari juda batafsil va hamma narsani aniqlab berdi. Jarroh va klinikadagi barcha xodimlar nihoyatda qo&#39;llab-quvvatladilar. Yagona kamchilik shundaki, almashtirishdan oldin bo&#39;g&#39;imni saqlab qolish uchun vaqti-vaqti bilan talab qilinadigan muolajalar juda qimmat. Men hali ham dastlabki tiklanish bosqichidaman va og&#39;riq deyarli bir xil, bu bosqichda ham shunday bo&#39;lishi kutilmoqda. Bu jarayon. Men oldinda turgan yo&#39;lga ishonaman.","jp":"私が最も心配していたのは、損傷の程度を正確に把握できていないことでした。幸いなことに、画像検査の結果は非常に詳細で、すべてが明らかになりました。外科医をはじめ、クリニックのスタッフ全員が大変親身になってサポートしてくれました。 ただ一つ気になるのは、人工関節置換術を行う前に関節を温存するために定期的に受ける治療が非常に高額だということです。まだ回復の初期段階であり、痛みもほぼ以前と変わりませんが、この段階では当然のことでしょう。これは長い道のりです。これから先も、この道のりを信じて進んでいきたいと思います。","vn":"Điều tôi lo lắng nhất là không hiểu rõ mức độ tổn thương. May mắn thay, kết quả chụp chiếu rất chi tiết và làm sáng tỏ mọi thứ. Bác sĩ phẫu thuật và toàn thể nhân viên tại phòng khám đã hỗ trợ tôi rất tận tình. Nhược điểm duy nhất là các phương pháp điều trị định kỳ cần thiết để bảo tồn khớp trước khi tiến hành thay thế rất tốn kém. Tôi vẫn đang trong giai đoạn phục hồi ban đầu, và cơn đau gần như không thay đổi, điều này là điều dễ hiểu ở giai đoạn này. Đó là một quá trình. Tôi tin tưởng vào tương lai phía trước.","cn":"我最担心的就是没能完全了解损伤的严重程度。幸运的是，影像检查的结果非常详细，把一切都弄清楚了。外科医生和诊所全体工作人员都给了我很大的支持。 唯一的问题是，在进行关节置换手术前，为了保存关节而定期进行的治疗费用非常高昂。我目前仍处于初期恢复阶段，疼痛感几乎没有减轻，但这在现阶段也是意料之中的。这是一个过程。我对接下来的治疗之路充满信心。","it":"La mia preoccupazione principale era quella di non comprendere appieno l'entità del danno. Fortunatamente, i risultati degli esami di imaging erano molto dettagliati e hanno chiarito ogni dubbio. Il chirurgo e tutto il personale della clinica mi hanno dato un grande sostegno. L'unico problema è che i trattamenti per preservare l'articolazione prima di procedere con la sostituzione sono molto costosi se effettuati periodicamente. Sono ancora nella fase iniziale di recupero e il dolore è quasi lo stesso, il che è prevedibile in questa fase. È un processo. Ho fiducia nel percorso che mi aspetta."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":5373,"name":"Stem Solutions","alias":"stem-solutions","geo":{"latitude":0,"longitude":0,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":440,"name":"Monterrey","name_forms":{"base_form":"Monterrey"},"alias":"monterrey","country_iso_code":"MX"},"address":"Av Lázaro Cárdenas 2264, Zona Valle Oriente, 66278 San Pedro Garza García, N.L., Monterrey, Mexico"},"rating":{"rating":4.9,"google":5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":4.8,"manager":4.8,"translation":4.9,"personal":5},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-04-05T13:39:36.364+00:00"},{"name":"is_hide","value":false,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-03-28T17:56:50.430+00:00"}]},"order":{"illness_kind":{"id":3,"name":"Orthopedics","alias":"orthopedics-and-traumatology","name_forms":{"base_form":"Orthopedics","form_4":"orthopedist","form_6":"orthopedists","form_11":"orthopedists"}},"illness":{"id":152,"name":"Arthrosis","alias":"arthrosis","illness_kind_id":3,"name_forms":{"base_form":"Arthrosis"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":690645,"name":"Ihor Apostolov"},"flow":"Autopublication bot"},"user":{"id":1014987,"name":"Jose Luis Sanchez Ramos","country_code":"MX","country_name":"Mexico"},"created_at":"2026-04-29T16:07:50.372+00:00","summary":{"doctor":"The surgeon and all the staff at the clinic have been incredibly supportive.","clinic":"The surgeon and all the staff at the clinic have been incredibly supportive.","results":"The results of the imaging tests were very detailed and cleared everything up.","experience":"I am confident about the road ahead.","positive":"The surgeon and all the staff at the clinic have been incredibly supportive."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-04-29T16:07:49.838+00:00","updated_at":"2026-05-04T19:20:04.597+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-04-29T16:07:49.838+00:00","updated_at":"2026-04-30T21:56:42.952+00:00"},{"name":"is_anonymously","value":false,"created_at":"2026-04-30T21:56:03.168+00:00","updated_at":"2026-04-30T21:56:03.168+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-05-04T19:20:04.395+00:00","updated_at":"2026-05-04T19:20:04.395+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-05-04T19:20:04.395+00:00","updated_at":"2026-05-04T19:20:04.395+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-05-05T02:30:06.136+00:00","updated_at":"2026-05-05T02:30:06.136+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Care provided by the doctor and staff","what_not_like_text":"The most affordable price for continuing the treatment ","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":26365,"base_locale":"en","text":{"ru":"Моим главным опасением перед операцией была боль, но внутривенное введение эмбриональных стволовых клеток было проведено настолько качественно, что теперь я не испытываю никакой боли. Хирург и персонал проявили высокий профессионализм и внимательность, а в клинике царила идеальная чистота — все заслуживает оценки 5 из 5. Еще слишком рано, и хотя я пока не заметила никаких функциональных изменений, это длительный процесс. ","en":"My biggest concern going into this was the pain, but the intravenous administration of embryonic stem cells was managed so well that I have no pain left. The surgeon and staff were professional and attentive, and the clinic was spotless—everything deserved a 5/5 rating. It's still very early, and while I haven't noticed any functional changes yet, it's a process. ","ar":"كان أكبر مخاوفي قبل العملية هو الألم، ولكن تمّت إدارة حقن الخلايا الجذعية الجنينية عبر الوريد بكفاءة عالية لدرجة أنني لم أعد أشعر بأي ألم. كان الجراح وفريقه محترفين ومتفانين، وكانت العيادة نظيفة للغاية - كل شيء يستحق تقييمًا ممتازًا. ما زال الوقت مبكرًا جدًا، ورغم أنني لم ألحظ أي تغييرات وظيفية حتى الآن، إلا أنها عملية تدريجية. ","ua":"Моєю найбільшою турботою перед операцією був біль, але внутрішньовенне введення ембріональних стовбурових клітин було проведено настільки майстерно, що я більше не відчуваю болю. Хірург і персонал були професійними та уважними, а клініка — бездоганно чистою: все заслуговує на оцінку 5 з 5. Ще дуже рано, і хоча я поки що не помітила жодних функціональних змін, це тривалий процес. ","pl":"Największym powodem do obaw przed zabiegiem był dla mnie ból, ale dożylne podanie embrionalnych komórek macierzystych zostało przeprowadzone tak sprawnie, że nie odczuwam już żadnego bólu. Chirurg i personel wykazali się profesjonalizmem i troską, a klinika była nieskazitelnie czysta – wszystko zasługuje na ocenę 5/5. Jest jeszcze zbyt wcześnie i choć nie zauważyłem jeszcze żadnych zmian funkcjonalnych, to jest to proces. ","de":"Meine größte Sorge vor dem Eingriff waren die Schmerzen, aber die intravenöse Verabreichung der embryonalen Stammzellen wurde so gut durchgeführt, dass ich nun keine Schmerzen mehr habe. Der Chirurg und das Personal waren professionell und aufmerksam, und die Klinik war makellos sauber – alles verdient eine Bewertung von 5 von 5 Punkten. Es ist noch sehr früh, und obwohl ich bisher noch keine funktionellen Veränderungen bemerkt habe, ist es ein Prozess. ","es":"Mi mayor preocupación antes de someterme a este tratamiento era el dolor, pero la administración intravenosa de células madre embrionarias se llevó a cabo tan bien que ya no siento ningún dolor. El cirujano y el personal fueron muy profesionales y atentos, y la clínica estaba impecable; todo merecía una puntuación de 5 sobre 5. Aún es muy pronto y, aunque todavía no he notado ningún cambio funcional, es un proceso. ","fr":"Ma plus grande crainte avant l'intervention était la douleur, mais l'administration intraveineuse de cellules souches embryonnaires a été si bien gérée que je ne ressens plus aucune douleur. Le chirurgien et le personnel se sont montrés professionnels et attentifs, et la clinique était d'une propreté irréprochable : tout mérite une note de 5/5. Il est encore trop tôt pour se prononcer, et bien que je n’aie pas encore constaté de changements fonctionnels, c’est un processus qui prend du temps. ","kz":"Менің ең үлкен алаңдаушылығым ауырсыну болды, бірақ эмбриондық бағаналы жасушаларды көктамыр ішіне енгізу соншалықты жақсы жүргізілді, сондықтан ешқандай ауырсыну қалмады. Хирург пен қызметкерлер кәсіби және мұқият болды, ал клиника мінсіз болды - бәрі 5/5 бағаға лайық болды. Бұл әлі ерте, және мен әлі ешқандай функционалдық өзгерістерді байқамасам да, бұл процесс. ","pt":"A minha maior preocupação antes de iniciar este tratamento era a dor, mas a administração intravenosa de células estaminais embrionárias foi tão bem gerida que já não sinto qualquer dor. O cirurgião e a equipa foram profissionais e atenciosos, e a clínica estava impecável — tudo mereceu uma classificação de 5/5. Ainda é muito cedo e, embora ainda não tenha notado quaisquer alterações funcionais, trata-se de um processo. ","id":"Kekhawatiran terbesar saya sebelum menjalani prosedur ini adalah rasa sakitnya, tetapi pemberian sel punca embrio melalui infus dikelola dengan sangat baik sehingga saya tidak merasakan sakit sama sekali. Dokter bedah dan stafnya sangat profesional dan penuh perhatian, dan kliniknya sangat bersih—semuanya layak mendapat nilai 5 dari 5. Masih terlalu dini, dan meskipun saya belum merasakan perubahan fungsional apa pun, ini adalah sebuah proses. ","uz":"Bu borada meni eng ko&#39;p tashvishga solgan narsa og&#39;riq edi, ammo embrion ildiz hujayralarini vena ichiga yuborish shu qadar yaxshi amalga oshirildiki, menda hech qanday og&#39;riq qolmadi. Jarroh va xodimlar professional va e&#39;tiborli edilar, klinika esa benuqson edi - hamma narsa 5/5 bahoga loyiq edi. Bu hali juda erta va men hali biron bir funktsional o&#39;zgarishlarni sezmagan bo&#39;lsam ham, bu jarayon. ","jp":"手術を受けるにあたって、私が最も心配していたのは痛みでしたが、胚性幹細胞の静脈内投与が非常にうまく行われたおかげで、今では痛みはまったくありません。 外科医やスタッフはプロフェッショナルで気配りも行き届いており、クリニックも非常に清潔でした。すべてにおいて5点満点中5点に値する評価です。まだ治療開始から間もないため、機能面での変化は今のところ感じられませんが、これは時間をかけて進めていくプロセスです。","vn":"Điều tôi lo lắng nhất trước khi làm thủ thuật là cơn đau, nhưng việc truyền tế bào gốc phôi qua đường tĩnh mạch được thực hiện rất tốt đến nỗi giờ tôi không còn đau nữa. Bác sĩ phẫu thuật và đội ngũ nhân viên đều chuyên nghiệp và tận tâm, phòng khám thì sạch sẽ vô cùng – mọi thứ đều xứng đáng được đánh giá 5/5. Hiện tại vẫn còn rất sớm, và mặc dù tôi chưa nhận thấy bất kỳ thay đổi chức năng nào, nhưng đây là một quá trình. ","cn":"手术前我最担心的就是疼痛，但胚胎干细胞的静脉注射处理得非常到位，现在我已经完全不觉得痛了。 主刀医生和医护人员都很专业且细致入微，诊所也一尘不染——所有方面都值得打5分（满分5分）。现在还处于早期阶段，虽然我尚未察觉到任何功能上的变化，但这毕竟是一个渐进的过程。","it":"La mia preoccupazione principale prima dell’intervento era il dolore, ma la somministrazione endovenosa delle cellule staminali embrionali è stata gestita così bene che ora non provo più alcun dolore. Il chirurgo e il personale sono stati professionali e attenti, e la clinica era immacolata: tutto merita un punteggio di 5 su 5. È ancora troppo presto e, sebbene non abbia ancora notato alcun cambiamento a livello funzionale, si tratta di un processo graduale. "},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"recommend","value":10,"answers":[],"client_comment":""}],"clinic":{"id":5373,"name":"Stem Solutions","alias":"stem-solutions","geo":{"latitude":0,"longitude":0,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":440,"name":"Monterrey","name_forms":{"base_form":"Monterrey"},"alias":"monterrey","country_iso_code":"MX"},"address":"Av Lázaro Cárdenas 2264, Zona Valle Oriente, 66278 San Pedro Garza García, N.L., Monterrey, Mexico"},"rating":{"rating":4.9,"google":5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":4.8,"manager":4.8,"translation":4.9,"personal":5},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-04-05T13:39:36.364+00:00"},{"name":"is_hide","value":false,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-03-28T17:56:50.430+00:00"}]},"order":{"illness_kind":{"id":80,"name":"Stem Cells","alias":"stem-cells","name_forms":{"base_form":"Stem Cells"}},"illness":null,"operation":{"id":1464,"name":"Stem cell therapy for spinal cord injury","alias":"stem-cell-for-spinal-cord-injury","illness_kind_ids":[80],"name_forms":{"base_form":"Stem cell for spinal cord injury"},"use_for_listing":true},"operation_ids":[1464],"diagnostic":null,"manager":{"id":690645,"name":"Ihor Apostolov"},"flow":"Autopublication bot"},"user":{"id":1033770,"name":"Sean Koneff","country_code":"US","country_name":"United States of America"},"created_at":"2026-07-18T14:32:40.221+00:00","summary":{"doctor":"The surgeon and staff were professional and attentive.","clinic":"The clinic was spotless—everything deserved a 5/5 rating.","results":"I have no pain left.","experience":"The intravenous administration of embryonic stem cells was managed so well.","positive":"The clinic was spotless—everything deserved a 5/5 rating."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-07-18T14:32:39.611+00:00","updated_at":"2026-07-20T05:42:44.116+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-07-18T14:32:39.611+00:00","updated_at":"2026-07-19T14:43:52.089+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-07-19T14:43:52.077+00:00","updated_at":"2026-07-19T14:43:52.077+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-07-21T02:30:03.764+00:00","updated_at":"2026-07-21T02:30:03.764+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":20222,"base_locale":"en","text":{"ru":"Мне понравилось, как они объяснили все вопросы, которые я задавал. Мне понравилось, как они рассмотрели мои уникальные обстоятельства и в то же время представили четкий план действий. Команда врачей работала в полном согласии, чтобы оправдать и превзойти мои ожидания от лечения. На первой странице facebook я бы хотел видеть отдельное выпадающее меню для новейших и доступных методов лечения с указанием сроков и приблизительной стоимости.","en":"I liked how they explained any and all questions I asked. I liked how they reviewed my unique circumstances while presenting a clear path foreword. The medical team worked in a perfectly concise effort to meet and exceed my expectations of treatment. On the opening page of facebook, I would like to see a separate drop down menu for the latest & newest treatments that are coming available, listing dates, and approximate costs.","ar":"أعجبتني الطريقة التي شرحوا بها جميع الأسئلة التي طرحتها. أعجبتني الطريقة التي استعرضوا بها ظروفي الفريدة من نوعها مع تقديمهم لمسار واضح أمامي. لقد عمل الفريق الطبي بإيجاز تام لتلبية توقعاتي للعلاج وتجاوزها. في الصفحة الافتتاحية على موقع فيسبوك، أود أن أرى قائمة منسدلة منفصلة لأحدث وأحدث العلاجات المتاحة في الوقت الحالي، مع ذكر التواريخ والتكاليف التقريبية.","ua":"Мені сподобалося, як вони пояснювали всі питання, які я ставив. Мені сподобалося, як вони розглянули мої унікальні обставини, представивши при цьому чіткий план дій. Медична команда працювала дуже чітко, намагаючись задовольнити і перевершити мої очікування від лікування. На головній сторінці Facebook я хотів би бачити окреме меню, що випадає, для найновіших та найновіших методів лікування, які стають доступними, із зазначенням дат та приблизної вартості.","pl":"Podobało mi się, jak wyjaśnili wszystkie pytania, które zadałem. Podobało mi się, jak przeanalizowali moje wyjątkowe okoliczności, jednocześnie przedstawiając jasną ścieżkę naprzód. Zespół medyczny pracował w doskonale zwięzły sposób, aby spełnić i przekroczyć moje oczekiwania dotyczące leczenia. Na stronie otwierającej Facebooka chciałbym zobaczyć osobne menu rozwijane dla najnowszych i najnowszych zabiegów, które będą dostępne, z datami i przybliżonymi kosztami.","de":"Mir gefiel, wie sie alle Fragen, die ich stellte, erklärten. Es gefiel mir, wie sie meine besonderen Umstände überprüften und gleichzeitig einen klaren Weg für die Zukunft aufzeigten. Das Ärzteteam hat sich sehr bemüht, meine Erwartungen an die Behandlung zu erfüllen und zu übertreffen. Auf der Eröffnungsseite von Facebook würde ich gerne ein separates Dropdown-Menü für die neuesten und aktuellsten Behandlungen sehen, die demnächst verfügbar sein werden, mit Angabe der Termine und der ungefähren Kosten.","es":"Me gustó cómo explicaron todas y cada una de las preguntas que hice. Me gustó cómo revisaron mis circunstancias únicas al tiempo que presentaban un claro camino a seguir. El equipo médico trabajó en un esfuerzo perfectamente conciso para cumplir y superar mis expectativas de tratamiento. En la página de inicio de facebook, me gustaría ver un menú desplegable separado para los últimos y más nuevos tratamientos que están disponibles, con fechas y costes aproximados.","fr":"J'ai aimé la façon dont ils ont expliqué toutes les questions que j'ai posées. J'ai aimé la façon dont ils ont examiné ma situation particulière tout en me présentant un plan d'action clair. L'équipe médicale a travaillé de manière parfaitement concise pour répondre à mes attentes en matière de traitement et même les dépasser. Sur la page d'accueil de facebook, j'aimerais voir un menu déroulant séparé pour les traitements les plus récents et les plus récents qui sont disponibles, avec une liste de dates et de coûts approximatifs.","kz":"Мен қойған сұрақтардың барлығын түсіндіріп бергендері ұнады. Маған олардың менің ерекше жағдайларымды қалай қарастырғаны ұнады. Медициналық топ менің емделуге деген үмітімді қанағаттандыру және одан асып түсу үшін өте қысқа күшпен жұмыс істеді. Фейсбуктің ашылу бетінде қол жетімді болатын соңғы және ең жаңа емдеу әдістері, тізім күндері және шамамен шығындар үшін бөлек ашылмалы мәзірді көргім келеді.","pt":"Gostei da forma como explicaram todas e quaisquer questões que coloquei. Gostei da forma como analisaram as minhas circunstâncias únicas, ao mesmo tempo que apresentavam um caminho claro para o futuro. A equipa médica trabalhou num esforço perfeitamente conciso para satisfazer e exceder as minhas expectativas de tratamento. Na página de abertura do facebook, gostaria de ver um menu pendente separado para os tratamentos mais recentes e mais recentes que estão a ser disponibilizados, com datas e custos aproximados.","id":"Saya menyukai cara mereka menjelaskan setiap pertanyaan yang saya ajukan. Saya menyukai cara mereka meninjau keadaan unik saya sambil memberikan kata pengantar yang jelas. Tim medis bekerja dalam upaya yang sangat ringkas untuk memenuhi dan melampaui harapan saya akan perawatan. Pada halaman pembuka facebook, saya ingin melihat menu drop-down terpisah untuk perawatan terbaru & terbaru yang akan datang, mencantumkan tanggal, dan perkiraan biaya.","uz":"Men so&#39;ragan barcha savollarni qanday tushuntirishlari menga yoqdi. Menga aniq yo&#39;l so&#39;zini taqdim etgan holda mening noyob holatlarimni ko&#39;rib chiqishlari yoqdi. Tibbiy guruh mening davolanishga bo&#39;lgan umidlarimni qondirish va ulardan oshib ketish uchun juda qisqa harakatda ishladi. Facebookning ochilish sahifasida men so&#39;nggi va eng yangi muolajalar, sanalar ro&#39;yxati va taxminiy xarajatlar uchun alohida ochiladigan menyuni ko&#39;rishni xohlayman.","jp":"どんな質問にも丁寧に説明してくれたのがよかった。明確な道筋を示しながら、私のユニークな状況を見直してくれたのもよかった。医療チームは、私の治療に対する期待に応え、それを上回るよう、完璧に簡潔に取り組んでくれました。facebookのトップページに、最新の治療法をドロップダウンメニューで表示できるようにしてほしいです。","vn":"Tôi thích cách họ giải thích mọi thắc mắc của tôi. Tôi thích cách họ xem xét hoàn cảnh đặc biệt của tôi và đưa ra lời mở đầu rõ ràng. Đội ngũ y tế đã làm việc rất tận tâm để đáp ứng và vượt xa mong đợi của tôi về việc điều trị. Trên trang Facebook mở đầu, tôi muốn thấy một menu thả xuống riêng biệt cho các phương pháp điều trị mới nhất và sắp ra mắt, liệt kê ngày điều trị và chi phí ước tính.","cn":"我喜欢他们解释我提出的所有问题。我喜欢他们在回顾我的特殊情况的同时，还为我提供了清晰的治疗路径。医疗团队的工作非常简明扼要，满足并超越了我对治疗的期望。在 facebook 的首页，我希望能有一个单独的下拉菜单，列出即将推出的最新治疗方法、日期和大致费用。","it":"Mi è piaciuto come hanno spiegato tutte le domande che ho posto. Mi è piaciuto come hanno preso in considerazione le mie circostanze uniche mentre presentavano un chiaro percorso per il futuro. Il team medico ha lavorato con uno sforzo perfettamente conciso per soddisfare e superare le mie aspettative di trattamento. Nella pagina iniziale di Facebook, mi piacerebbe vedere un menu a tendina separato per i trattamenti più recenti e innovativi che stanno diventando disponibili, con elenchi di date e costi approssimativi."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Medical staff"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Expertise"],"client_comment":""},{"name":"personal","value":5,"answers":["Attention to my needs"],"client_comment":""},{"name":"comfort","value":5,"answers":["Cleanliness/hygiene"],"client_comment":""},{"name":"coordination","value":5,"answers":["Speed of medical service arrangement"],"client_comment":""},{"name":"translation","value":5,"answers":["Translation level"],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Answer speed"],"client_comment":""}],"clinic":{"id":5373,"name":"Stem Solutions","alias":"stem-solutions","geo":{"latitude":0,"longitude":0,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":440,"name":"Monterrey","name_forms":{"base_form":"Monterrey"},"alias":"monterrey","country_iso_code":"MX"},"address":"Av Lázaro Cárdenas 2264, Zona Valle Oriente, 66278 San Pedro Garza García, N.L., Monterrey, Mexico"},"rating":{"rating":4.9,"google":5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":4.8,"manager":4.8,"translation":4.9,"personal":5},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-04-05T13:39:36.364+00:00"},{"name":"is_hide","value":false,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-03-28T17:56:50.430+00:00"}]},"order":{"illness_kind":{"id":32,"name":"Therapy","alias":"therapy","name_forms":{"base_form":"Therapy","form_4":"therapist","form_6":"therapists","form_11":"therapists"}},"illness":null,"operation":{"id":1425,"name":"Mesenchymal stem cell therapy","alias":"mesenchymal-stem-cell-therapy","illness_kind_ids":[32],"name_forms":{"base_form":"Mesenchymal stem cell therapy"},"use_for_listing":true},"operation_ids":[1425],"diagnostic":null,"manager":{"id":690645,"name":"Ihor Apostolov"},"flow":"Only sale"},"user":{"id":841027,"name":"Michae  E Chavez","country_code":"US","country_name":"United States of America"},"created_at":"2025-06-02T17:00:41.446+00:00","summary":{"doctor":"I liked how they explained any and all questions I asked. I liked how they reviewed my unique circumstances while presenting a clear path forward.","clinic":"The medical team worked in a perfectly concise effort to meet and exceed my expectations of treatment.","positive":"The medical team worked in a perfectly concise effort to meet and exceed my expectations of treatment."},"comment_about_bookimed":"Bookimed made the whole process so much easier, informative, and effortless. I helped to be able to chat online and gather information to my questions and helped resolve any issues. It took the guesswork out and allowed me to move foreword with much more confidence.","flags":[{"name":"is_approved","value":true,"created_at":"2025-06-02T17:00:39.998+00:00","updated_at":"2025-06-04T13:22:54.752+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2025-06-02T17:00:39.998+00:00","updated_at":"2025-06-02T21:20:09.502+00:00"},{"name":"is_anonymously","value":false,"created_at":"2025-06-02T21:19:29.453+00:00","updated_at":"2025-06-02T21:19:29.697+00:00"},{"name":"would_recommend","value":true,"created_at":"2025-06-02T21:20:18.763+00:00","updated_at":"2025-06-02T21:20:28.265+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2025-06-04T13:22:54.414+00:00","updated_at":"2025-06-04T13:22:54.414+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:18:06.640+00:00","updated_at":"2025-06-11T14:18:06.640+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:28:36.874+00:00","updated_at":"2026-03-21T05:12:27.115+00:00"}],"partner_response":null,"client_response":{"what_like_text":"I liked the fact that both staff and doctor communicated effectively my circumstances, and the best treatments going foreword. They all worked in unison to make my treatment as successful as possible.","what_not_like_text":"Merely adding a permanent drop down menu on the facebook page that provides upcoming new types of treatments, dates, and costs. ","preview_to_review_text":"I liked how they explained any and all questions I asked. I liked how they reviewed my unique circumstances while presenting a clear path foreword. The medical team worked in a perfectly concise effort to meet and exceed my expectations of treatment. On the opening page of facebook, I would like to see a separate drop down menu for the latest & newest treatments that are coming available, listing dates, and approximate costs."},"doctor":null,"comment_for_bookimed":"Bookimed made the whole process so much easier, informative, and effortless. I helped to be able to chat online and gather information to my questions and helped resolve any issues. It took the guesswork out and allowed me to move foreword with much more confidence."},{"id":17573,"base_locale":"en","text":{"ru":"Доктор был внимателен и очень компетентен. Персонал Bookimed, Ханна, была очень полезна и следила за нами вплоть до окончания лечения.","en":"Dr was attentive and very knowledgeable. The Bookimed personnel, Hannah, was really helpful and followed through with us up until even after treatment. ","ar":"كان الطبيب مهتمًا ومطلعًا للغاية. كانت موظفة بوكيميد، هانا، متعاونة للغاية وتابعت معنا حتى بعد العلاج.","ua":"Лікар був уважним і дуже обізнаним. Персонал Bookimed, Ханна, була дуже корисною і супроводжувала нас до кінця, навіть після лікування.","pl":"Dr był uważny i bardzo kompetentny. Personel Bookimed, Hannah, był bardzo pomocny i współpracował z nami nawet po zakończeniu leczenia.","de":"Der Arzt war aufmerksam und sehr sachkundig. Die Mitarbeiterin von Bookimed, Hannah, war sehr hilfsbereit und hat uns bis zum Ende der Behandlung begleitet.","es":"El Dr fue atento y muy bien informado. El personal Bookimed, Hannah, fue realmente útil y siguió con nosotros hasta incluso después del tratamiento.","fr":"Le docteur était attentif et très compétent. Le personnel de Bookimed, Hannah, nous a beaucoup aidés et nous a suivis jusqu'à la fin du traitement.","kz":"Доктор мұқият және өте білімді болды. Bookimed қызметкері Ханна шынымен де көмектесті және емделгенге дейін бізбен бірге болды. ","pt":"O Dr. foi atencioso e muito conhecedor. O pessoal da Bookimed, Hannah, foi muito prestável e acompanhou-nos até mesmo depois do tratamento.","id":"Dr. sangat penuh perhatian dan sangat berpengetahuan. Personil Bookimed, Hannah, sangat membantu dan menindaklanjuti kami hingga setelah perawatan.","uz":"Doktor diqqatli va juda bilimdon edi. Bookimed xodimlari Xanna haqiqatan ham yordam berishdi va davolanishdan keyin ham biz bilan birga bo&#39;lishdi. ","jp":"先生は丁寧で、とても知識が豊富でした。Bookimedの担当者のHannahは本当に親切で、治療が終わるまでずっとフォローしてくれました。","vn":"Bác sĩ rất chu đáo và am hiểu. Nhân viên Bookimed, Hannah, rất nhiệt tình và luôn theo sát chúng tôi cho đến tận sau khi điều trị. ","cn":"医生服务周到，知识渊博。Bookimed 的工作人员汉娜非常乐于助人，一直跟进我们的情况，直到治疗结束。","it":"Il Dottore è stato attento e molto competente. Il personale di Bookimed, Hannah, è stato davvero disponibile e ci ha seguito fino a dopo il trattamento."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Doctor's expertise"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Expertise"],"client_comment":""},{"name":"personal","value":5,"answers":["Attention to my needs"],"client_comment":""},{"name":"comfort","value":5,"answers":["Cleanliness/hygiene"],"client_comment":""},{"name":"coordination","value":5,"answers":["Response to my inquiries"],"client_comment":""},{"name":"translation","value":5,"answers":["Something else"],"client_comment":"Dr spoke English really well"},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Support during my journey"],"client_comment":""}],"clinic":{"id":5373,"name":"Stem Solutions","alias":"stem-solutions","geo":{"latitude":0,"longitude":0,"country":{"id":40,"name":"Mexico","alias":"mexico","iso_code":"MX","name_forms":{"base_form":"Mexico"}},"city":{"id":440,"name":"Monterrey","name_forms":{"base_form":"Monterrey"},"alias":"monterrey","country_iso_code":"MX"},"address":"Av Lázaro Cárdenas 2264, Zona Valle Oriente, 66278 San Pedro Garza García, N.L., Monterrey, Mexico"},"rating":{"rating":4.9,"google":5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":5,"comfort":4.9,"coordination":4.8,"manager":4.8,"translation":4.9,"personal":5},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-04-05T13:39:36.364+00:00"},{"name":"is_hide","value":false,"created_at":"2024-03-28T17:56:50.430+00:00","updated_at":"2024-03-28T17:56:50.430+00:00"}]},"order":{"illness_kind":{"id":26,"name":"Pediatrics","alias":"pediatrics","name_forms":{"base_form":"Pediatrics","form_4":"pediatrician","form_6":"pediatricians","form_11":"pediatricians"}},"illness":null,"operation":{"id":527,"name":"Autism treatment","alias":"autism-treatment","illness_kind_ids":[27,26],"name_forms":{"base_form":"Autism treatment"},"use_for_listing":true},"operation_ids":[527],"diagnostic":null,"manager":{"id":467279,"name":"Hanna Karvatska"},"flow":"Only sale"},"user":{"id":666870,"name":"Terese ","country_code":"CA","country_name":"Canada"},"created_at":"2024-11-14T20:43:43.199+00:00","summary":{"doctor":"Dr was attentive and very knowledgeable.","clinic":"The Bookimed personnel, Hannah, was really helpful and followed through with us up until even after treatment.","positive":"Dr was attentive and very knowledgeable."},"comment_about_bookimed":"Hannah helped me look for flights, help setup my appointment. Checked on us when we reached and also checked how treatment was going and checked us also post treatment. She went extra to help right through the process from start to finish ","flags":[{"name":"is_approved","value":true,"created_at":"2024-11-14T20:43:41.865+00:00","updated_at":"2024-11-19T09:07:14.336+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2024-11-14T20:43:41.865+00:00","updated_at":"2024-11-15T14:58:27.086+00:00"},{"name":"is_anonymously","value":false,"created_at":"2024-11-14T21:38:25.738+00:00","updated_at":"2024-11-16T19:35:19.979+00:00"},{"name":"would_recommend","value":true,"created_at":"2024-11-15T14:58:33.594+00:00","updated_at":"2024-11-15T14:58:54.706+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2024-11-19T09:07:13.898+00:00","updated_at":"2024-11-19T09:07:13.898+00:00"},{"name":"coordinator_mentioned","value":true,"created_at":"2025-06-11T14:12:32.158+00:00","updated_at":"2025-06-11T14:12:32.158+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:28:37.063+00:00","updated_at":"2026-03-21T05:12:27.185+00:00"}],"partner_response":null,"client_response":{"what_like_text":"Hotel stay was walking distance to clinic. Basically on same premises and that's really convenient","what_not_like_text":"Area wasn't really walk friendly ","preview_to_review_text":""},"doctor":{"id":7492,"name":"Anna Lara","alias":"anna-lara"},"comment_for_bookimed":"Hannah helped me look for flights, help setup my appointment. Checked on us when we reached and also checked how treatment was going and checked us also post treatment. 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It specializes in neurology, dentistry, and otorhinolaryngology (ENT). Medical staff are English-speaking.</p> <ul> <li>Offers online doctor consultations and medical records transfer for international patients.</li> <li>Private rooms with free WiFi, TV, and phone available.</li> <li>Family accommodation, mobility-accessible rooms, and special dietary requests accepted.</li> <li>On-site pharmacy, laundry services, and parking included.</li> <li>Interpreter and translation services provided.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"Coronary angioplasty, coronary angiography","good_fit_for":"Affordable cardiac procedures","why_its_ranked":"Offers coronary angioplasty at 3-4 times lower cost than US clinics. English-speaking cardiology team with international certifications."},"advertising_invoice_id":null,"reviews":[],"procedure_prices":[],"illness_prices":[],"agency_settings":[],"before_after_images":[],"agency_id":null,"additional_data":[]}]},"countryTexts":{"TR":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Minimally invasive approaches and JCI-accredited cardiac care","updated_at":"2026-07-04T16:43:17.000+00:00"},"country_hub":{"alias":"country_hub","text":"<p>Turkey provides specialized cardiac care through JCI-accredited centers using 512-slice CT scans for precise artery mapping. Patients access board-certified surgeons with international training at costs from _op_316_price_from_ to _op_316_price_to_. The medical infrastructure supports high recovery standards within a 14-day stay.</p><ul><li><strong>Surgical precision.</strong> Centers like Memorial Göztepe use 512-slice CT imaging to plan stent placement accurately.</li><li><strong>Global affiliations.</strong> Anadolu Medical Center maintains a partnership with Johns Hopkins Hospital for clinical excellence.</li><li><strong>Specialist volume.</strong> Surgeons like Dr. Cengiz Koksal have performed 2,000+ cardiac surgeries.</li><li><strong>High-speed diagnostics.</strong> Facilities use 3 Tesla MRI and PET/CT to evaluate heart function before surgery.</li></ul><p><strong>Bookimed Expert Insight:</strong> Turkish cardiac centers often integrate robotic systems like the da Vinci XI for heart procedures. While coronary angioplasty is minimally invasive, choosing a center with hybrid operating rooms, such as Memorial Göztepe, ensures immediate access to different surgical approaches if needed during the procedure.</p><p><strong>What patients say:</strong> Patients note Turkey makes cardiac care feasible through well-organized travel logistics and professional medical coordinators. People emphasize the importance of following the prescribed diet and exercise plans after their successful surgery. Many mention feeling more comfortable knowing their doctors trained in top programs in Europe or the US.</p>","updated_at":"2026-07-04T16:43:16.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Turkish centers hold JCI accreditation and utilize 512-slice CT for precise diagnostics. Surgeons include American College of Cardiology members who perform 2,000+ cardiac procedures, including stent placement and TAVI.","updated_at":"2026-07-04T16:43:17.000+00:00"}}},"ES":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"JCI-accredited cardiac care and radial access specialists","updated_at":"2026-10-13T05:53:22.000+00:00"},"country_hub":{"alias":"country_hub","text":"<p>Spain offers high-performance cardiac care through a network of JCI-accredited hospitals. Centers handle massive patient volumes, with some serving 400,000+ people annually. Surgeons often use wrist access for angioplasty. This method speeds up recovery and improves patient comfort during the procedure.</p><ul><li><strong>Extensive hospital networks.</strong> Quironsalud operates as Spain's largest private group, providing integrated cardiology services.</li><li><strong>Global medical training.</strong> Surgeons like Dr. Fernando Villagrá trained at the Mayo Clinic and Cleveland Clinic.</li><li><strong>Elite hospital rankings.</strong> Forbes ranks centers like Hospital Ruber Internacional among the top 6 in Spain.</li><li><strong>Proven surgical volume.</strong> Clinica Universidad de Navarra treats 140,000+ patients yearly with specialized cardiac units.</li></ul><p><strong>Bookimed Expert Insight:</strong> Spanish cardiac centers frequently combine coronary angioplasty with EECP, a non-invasive therapy that improves blood flow. This dual approach is common in Barcelona's top hospitals. It helps patients who need extra support for heart function without further surgery.</p><p><strong>What patients say:</strong> Patients in Spain note the procedure is fast and efficient. Many watch the monitor during treatment and feel pressure instead of sharp pain. They appreciate the wrist access because it heals quickly with only a small pressure bandage.</p>","updated_at":"2026-10-13T05:53:19.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Spanish hospitals hold JCI and ISO certifications for safety. Top centers perform thousands of cardiac procedures, using wrist-access techniques to ensure faster patient recovery and comfort.","updated_at":"2026-10-13T05:53:24.000+00:00"}}},"DE":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Clinically complex cases and bioresorbable stenting","updated_at":"2026-05-01T14:31:13.000+00:00"},"country_hub":{"alias":"country_hub","text":"<p>Germany performs over 100,000 heart surgeries annually. Hospitals maintain a 95% efficacy rate for coronary angioplasty. Patients benefit from specialized catheterization labs where DGK-certified surgeons perform 500+ procedures every year. Top facilities like Nordwest Clinic and Meoclinic provide precise care under strict ISO 9001 quality standards.</p><ul><li><strong>Procedural precision.</strong> Specialists often use radial artery access to reduce bleeding risks and speed up recovery.</li><li><strong>High surgical volume.</strong> Centers like Solingen Medical Center perform 3,000+ cardiac procedures annually.</li><li><strong>Advanced stent technology.</strong> Surgeons use drug-eluting stents and bioresorbable scaffolds to prevent artery re-narrowing.</li><li><strong>World-ranked facilities.</strong> Many clinics, including University Clinic Leipzig, rank among the world's best per Newsweek.</li></ul><p><strong>Bookimed Expert Insight:</strong> German heart centers, such as Deutsches Herzzentrum Berlin, focus on specialized narrow-field cardiology. This concentration of expertise leads to better outcomes. Coronary stenting costs from _op_554_price_from_ to _op_554_price_to_. Patients should look for MTQUA-certified hospitals like Asklepios St. Georg for international-standard service.</p><p><strong>What patients say:</strong> Patients note the surgical process is quick and highly organized. They describe feeling back to normal within days. Many people mention the clean, quiet recovery rooms and the life-saving efficiency of the medical teams.</p>","updated_at":"2026-05-01T14:31:13.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Germany performs 100,000+ cardiac surgeries annually with a 95% angioplasty success rate. Specialists certified by the German Cardiac Society use bioresorbable scaffolds to prevent artery re-narrowing and improve long-term recovery.","updated_at":"2026-05-01T14:31:14.000+00:00"}}},"IT":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Minimally invasive stenting and specialized cardiac research","updated_at":"2026-07-06T17:11:44.000+00:00"},"country_hub":{"alias":"country_hub","text":"<p>Italy is a top destination for coronary angioplasty due to its specialized cardiac centers that perform 9,400+ heart procedures annually. The country offers immediate access to drug-coated balloons and resorbable scaffolds. These tools treat small vessel disease often labeled untreatable in other countries. Recovery typically requires just one night.</p><ul><li><strong>Surgical scale.</strong> Centers like San Donato Hospital perform 9,400+ open and minimally invasive cardiovascular operations annually.</li><li><strong>Global recognition.</strong> Leading hospitals in Milan appear on the Newsweek World’s Best Hospitals list for 2021.</li><li><strong>Complex case expertise.</strong> Cardiologists specialize in diffuse disease and small vessel cases using advanced scaffolding techniques.</li><li><strong>Proven safety.</strong> Major health networks like GVM Care &amp; Research treat 15,000+ patients with standardized protocols.</li></ul><p><strong>Bookimed Expert Insight:</strong> Italian cardiology clinics often provide better access to drug-eluting technologies than U.S. centers. Patients with complex vessel blockages can find treatment here when other options are restricted by insurance. Coronary angioplasty in Italy costs from _op_316_price_from_ to _op_316_price_to_.</p><p><strong>What patients say:</strong> Patients note that Italian cardiologists treat difficult small vessel conditions that were deemed untreatable elsewhere. They describe the care as highly effective and appreciate the simple one-night hospital stays. Many feel the follow-up management is easier to navigate compared to their home countries.</p>","updated_at":"2026-07-06T17:11:43.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Top-rated hospitals perform over 9,400 heart operations annually. JCI-accredited centers use modern stenting techniques, while IRCCS-certified clinics combine clinical practice with research for complex cardiovascular cases.","updated_at":"2026-07-06T17:11:44.000+00:00"}}},"MX":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Fast access and cross-border cardiac care","updated_at":"2026-10-13T03:07:17.000+00:00"},"country_hub":{"alias":"country_hub","text":"<p>Mexico provides immediate access to cardiac care at accredited hospitals for patients from the US and Canada. Facilities often hold General Health Council (CSG) accreditation. This ensures clinical standards match international expectations. The country specializes in minimally invasive catheterization to unblock heart arteries quickly.</p><ul><li><strong>International accreditation.</strong> Centers like Hospital San José Tecnológico de Monterrey hold Joint Commission International (JCI) gold seals.</li><li><strong>High surgical volume.</strong> Major networks like Hospital Angeles Tijuana treat over 5 million patients annually across departments.</li><li><strong>Border proximity.</strong> Facilities like Hospital de la Familia are located within 200 yards of the US border.</li><li><strong>Specialized technology.</strong> Clinics utilize coronary angiography and CT scans to map arterial blockages with high precision.</li></ul><p><strong>Bookimed Expert Insight:</strong> Mexican cardiac centers often group heart services in specialized clusters. A city like Monterrey offers multiple JCI-accredited facilities within a small radius. This concentration of expertise allows for rapid diagnostic turnarounds. Coronary stenting costs typically range from _op_554_price_from_ to _op_554_price_to_.</p><p><strong>What patients say:</strong> Patients in Mexico report positive outcomes at major private hospitals in large cities. They note the care is often better than in smaller towns. People highlight the importance of planning follow-up care and medication management for their return home.</p>","updated_at":"2026-10-13T03:07:15.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Hospitals hold CSG and JCI accreditations, ensuring safety standards for international patients. Facilities near the US border provide immediate care, while major centers treat 5 million patients annually.","updated_at":"2026-10-13T03:07:18.000+00:00"}}}},"offersByCountry":{"TR":{"cards":[{"offer":{"id":"6aacf48bc98b110b12099012","template_id":"","type":"procedure","tags":["generated_for_who"],"name":"Robotic Coronary Artery Bypass Surgery (CABG) – da Vinci Surgical Package","for_who":"<ul>\n<li>Faruk Gencoglu is among Türkiye’s pioneering surgeons for advanced minimally invasive and robotic cardiac surgery.</li>\n<li>Hisar Hospital Intercontinental treats 250,000 patients annually and features advanced robotic technology for cardiac surgery.</li>\n<li><strong>Included Services:</strong> Blood tests, consultation with a heart surgeon, anesthesiologist consultation, 4-star hotel, VIP transfer.</li>\n<li><strong>Stay Info:</strong> 7 days in hospital, 2 days in hotel; hotel stay and transfers are included in the price.</li>\n<li><strong>Technique:</strong> Robotic coronary artery bypass surgery using the da Vinci surgical system.</li>\n</ul>","duration":"7","post_operationCare":"","other_services":"Robotic Coronary Artery Bypass Surgery – da Vinci  Surgical Package\n\nThis comprehensive package is designed for patients undergoing Robotic Coronary Artery Bypass Grafting (CABG) using the advanced da Vinci Robotic Surgical System. The package provides an integrated treatment pathway, covering the patient’s pre-operative assessment, robotic cardiac surgery, inpatient care, post-operative follow-up, and accommodation.\n\nThe treatment begins with a detailed pre-operative medical evaluation, including the necessary blood tests, laboratory investigations, and radiological/cardiac imaging examinations to assess the patient’s condition and ensure appropriate surgical planning.\n\nThe package includes the robotic coronary artery bypass surgery, followed by continuous 24-hour professional nursing care and close medical monitoring throughout the hospital stay. Post-operative follow-up is provided by the medical team to monitor recovery and identify any potential complications at an early stage.\n\nTo provide additional comfort during the recovery period, the package also includes 7 nights of hotel accommodation after hospital discharge, together with ongoing medical coordination and post-operative follow-up.\n\nPackage Includes:\n\nRobotic Coronary Artery Bypass Grafting (CABG) with the da Vinci Surgical System\nPre-operative medical consultation and evaluation\nPre-operative blood tests and laboratory investigations\nRequired pre-operative radiology and cardiac imaging tests\nRobotic cardiac surgery\nHospitalization and medical monitoring\n24-hour professional nursing care\nPost-operative medical follow-up\nPost-operative blood tests and imaging examinations when medically indicated\n7 nights of hotel accommodation\nMedical coordination throughout the treatment process","procedure_description":"","implant":"","city_text":"","country_text":"","clinic_entity_text":"<p>Hisar Hospital Intercontinental, a JCI-accredited facility, specializes in cardiovascular surgery with extensive coronary bypass experience. 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Dr. Gencoglu previously served as clinical chief of open heart surgery at Batman Training Hospital. He practice at a JCI-accredited facility in Istanbul known for high safety standards.</p><ul><li>Performs aortic, mitral, and tricuspid valve replacements and repairs.</li><li>Treats peripheral vascular diseases and deep vein thrombosis.</li><li>Expertise includes carotid surgery and aortic aneurysm repair.</li><li>Manages venous insufficiency and varicose vein conditions.</li></ul>","info_fact":"Has actively participated in approximately 3,000 cardiovascular cases and served as clinical chief of open heart surgery.","description":"<p>Dr. Faruk Gençoğlu began his medical education at the Faculty of Medicine of Ondokuz Mayıs University in Samsun. In 2015, he continued his academic and professional training at the Department of Cardiovascular Surgery, Istanbul University-Cerrahpaşa, Cerrahpaşa Cardiology Institute. He completed his residency training in 2020 and became a board-certified Cardiovascular Surgeon.</p><p>During his residency training at the Cerrahpaşa Cardiology Institute, Dr. Gençoğlu received extensive clinical and surgical training at a high-volume tertiary center specializing in advanced cardiovascular procedures. He gained comprehensive experience across the full spectrum of adult cardiovascular surgery, including both conventional and advanced surgical techniques. Throughout his training and subsequent professional career, he has actively participated in approximately <strong>3,000 adult cardiovascular surgical cases</strong>.</p><p>Dr. Gençoğlu’s clinical practice focuses primarily on <strong>minimally invasive, endoscopic, and robotic cardiac surgery</strong>, as well as <strong>advanced endovascular vascular interventions</strong>. He has extensive experience in the surgical management of coronary artery disease, heart valve disorders involving the mitral, aortic, and tricuspid valves, aortic diseases, carotid artery disease, peripheral vascular diseases, chronic venous insufficiency, and deep vein thrombosis.</p><p>He has advanced expertise in <strong>off-pump coronary artery bypass surgery</strong>, innovative minimally invasive cardiac surgical techniques, and endovascular aortic interventions.</p><p>Dr. Gençoğlu is among the pioneering cardiovascular surgeons in Türkiye performing advanced minimally invasive cardiac surgical procedures, which are available at only a limited number of specialized centers. He is among the select group of surgeons who can perform:</p><ul><li><strong>Minimally invasive (endoscopic) ascending aortic surgery</strong></li><li><strong>Minimally invasive aortic valve surgery</strong></li></ul><p>Through his expertise in minimally invasive cardiac and aortic surgery, Dr. Gençoğlu holds a distinguished position in the field at the national level.</p><p>Dr. Gençoğlu successfully performs <strong>endoscopic cardiac procedures through the axillary (underarm) approach</strong>, an advanced technique available at only a limited number of centers in Türkiye. These procedures enable selected valve and coronary bypass surgeries to be performed without dividing the sternum (breastbone), offering effective and reliable clinical outcomes.</p><p>He also performs robotic cardiac surgery using the <strong>Da Vinci Surgical System</strong>. By utilizing the enhanced precision and reduced tissue trauma provided by robotic technology, he aims to support faster recovery and a more comfortable postoperative experience for eligible patients.</p><p>In the treatment of aortic diseases, Dr. Gençoğlu evaluates and combines open surgical and endovascular treatment approaches according to each patient’s individual clinical needs. He performs <strong>EVAR (Endovascular Abdominal Aortic Aneurysm Repair)</strong> and <strong>TEVAR (Thoracic Endovascular Aortic Repair)</strong> procedures, providing effective and minimally invasive treatment options for patients with complex or high-risk aortic conditions.</p><p>Since 2023, Dr. Gençoğlu has been providing medical care at the <strong>Cardiovascular Surgery Clinic of Hisar Hospital Intercontinental</strong>. Scientific excellence, ethical values, and patient safety are the fundamental priorities of his professional practice.</p><h3>Medical Areas of Interest</h3><ul><li>Adult Minimally Invasive Coronary Artery Bypass Surgery</li><li>Robotic Cardiac Surgery (Da Vinci Surgical System)</li><li>Endoscopic Axillary (Underarm) Heart Valve Surgery<br /><i>(Mitral, Aortic, and Tricuspid Valve Procedures)</i></li><li>Minimally Invasive (Endoscopic) Heart Valve Surgery</li><li>Minimally Invasive Ascending Aortic Surgery</li><li>Minimally Invasive Aortic Valve Surgery</li><li>EVAR – Endovascular Abdominal Aortic Aneurysm Repair</li><li>TEVAR – Thoracic Endovascular Aortic Repair</li><li>Off-Pump Coronary Artery Bypass Surgery</li><li>Aortic Surgery</li><li>Carotid Artery Surgery</li><li>Peripheral Arterial Disease</li><li>Chronic Venous Insufficiency and Varicose Vein Treatment</li><li>Deep Vein Thrombosis</li><li>Diabetic Foot Treatment</li></ul>","advisory_text":"","video_presentation":"https://www.youtube.com/watch?v=OiIbLeFLiFg","photo":"doctor/6a6da80ad5c7b","first_year_working":2015,"statistics":{"review_count":0,"review_score":0,"integral_score":0,"operations_performed_count":0,"awards_count":0,"hirsch_index":0,"satisfied_clients":0},"consultation":{"amount":0,"currency":"USD","is_online":false},"clinic_id":426,"specialities":[{"id":"sur.008","name":"Vascular surgeon","illness_kind_id":33},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"relation_ids":{"illness_kind_ids":[37,23],"illness_ids":[3225,3224,154,171,212,987,1871,3515],"operation_ids":[663,795,2,193,129,569,675,902,1303,160,1768,116,554,596,626,627,752,804,1495],"diagnostic_ids":[18,468,418,168,632,605],"country_iso_codes":["TR"],"city_ids":[107]},"certificates":[],"linkedin":"","on_bookimed_board_from_year":0,"languages":[2,9],"created_at":"2024-01-20T09:37:30.945+00:00"}],"clinic":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","short_description":"<p>Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. 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His work includes Turkey’s smallest artificial heart implantation (10 cc) for a pediatric patient and a first-in-Turkey three-hour open-heart operation through a 5-centimetre incision with “neck anaesthesia”. As president of ESCVS and the Turkish Heart and Health Foundation, he brings leadership experience to every case.","info_fact":"<ul><li>At the clinic, Prof. Dr. Öztekin Oto performed implantation of Turkey’s smallest artificial heart (10 cc) for a pediatric patient, followed by pediatric heart transplantation by his team.</li><li>He completed a first-in-Turkey three-hour open-heart operation through a 5-centimetre incision using “neck anaesthesia”.</li><li>He was elected president of the European Society of Cardiovascular and Endovascular Surgery (ESCVS) and also serves as president of the Turkish Heart and Health Foundation.</li><li>The clinic biography highlights pioneering work in Turkey, including the first heart-lung transplant, first pediatric heart transplant, first video-assisted thoracoscopic surgery, first VATS with PDA closure, and the first domino procedure.</li></ul>","description":"<h2 style=\"margin-left:0px;\">Biography</h2><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Chief of Cardiac Surgery</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Highly regarded medical professional with extensive experience in thoracic and cardiovascular surgery, performing groundbreaking procedures, and leading highly successful departments to advance healthcare treatments worldwide. Accomplished professional that has pioneered surgeries, published over 100 papers in international journals, and presented over 2K lectures worldwide. Expert surgeon with strong record of founding and leading associations, creating departments to support cardiovascular treatments, and facilitating comprehensive instruction to bolster student knowledge and practice of advanced medical procedures/treatments.</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Professional Expertise Fields</strong></span></p><table><tbody><tr><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Minimally Invasive Coronary Bypass Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Heart TX and Ventricular Assist Device Implantation</span></p></td><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Minimally Invasive Heart Valve Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Total Arterial Coronary Bypass Surgery</span></p><p style=\"margin-left:0.76cm;\"> </p><p style=\"margin-left:0.76cm;\"> </p><p style=\"margin-left:0.76cm;\"> </p></td><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Minimally Invasive Congenital Cardiac Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Congenital Heart Surgery</span></p><p style=\"margin-left:0.25cm;\"> </p><p style=\"margin-left:0.76cm;\"> </p></td><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Coronary Artery Bypass Operations</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Adult Congenital Heart Surgery</span></p></td></tr></tbody></table><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Pioneering Accomplishments in Surgery</strong></span></p><table><tbody><tr><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">First Heart-Lung Transplantation (1998)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">First Heart Transplantation in Child (1998)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">First Video-Assisted Thoracoscopic Surgery (1999)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">First PDA Closure by VATS (1999)</span></p></td><td><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">First Domino Procedure (1999)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Thoracoscopic Excision of Hydatic Cyst in Lung (2000)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Minimal Invasive Excision of Hydatic Cyst in Lung (2000)</span></p><p style=\"margin-left:0.76cm;\"> </p><p style=\"margin-left:0.76cm;\"> </p><p style=\"margin-left:0.76cm;\"> </p></td></tr></tbody></table><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Professional Experience</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1989-2023 (Present) – Professor of Thoracic and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2004-2023 (Present) – President, Heart and Health Foundation of Turkey</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2014-2016 – President, European Society of Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2009 – Heart Transplantation Center License Renewal, Dokuz Eylül University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2000 – Launched Minimally Invasive Heart Surgery Program for Adult Patients, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – Assigned as Professor at the Department of Cardiovascular Surgery, Dokuz Eylül University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – Launched Minimally Invasive Heart Surgery Program for Child Patients, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1990 – Founded Pediatric and Newborn Heart Surgery Program, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1989-2001 – Founding Chairman of Department of Cardiovascular Surgery, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1989 – House Surgeon, Cardiothoracic Surgery Unit, Royal Infirmary Hospital, Edinburgh</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Education</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2011 – Received Ministry of Health of Turkey Pediatric Cardiac Surgery Certificate</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – Professor of Cardiovascular Surgery, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1990 – Associate Professor of Thoracic and Cardiovascular Surgery, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1986-1989 – Military Service at Gülhane Military Academy Hospital and Compulsory Service at Higher Specialization Hospital of Turkey</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1980-1986 – Specialization Training in Cardiovascular Surgery (Clinical Directors: Prof. Dr. Aydın Aytac and Prof. Dr. Yüksel Bozer), Hacettepe University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1974-1980 – School of Medicine, Hacettepe University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Professional Affiliations</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2004 – Fellow, American College of Cardiology (FACC)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2002 – Member, European Society of Cardiovascular Surgery (ESCVS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2001 – Fellow, European Society of Cardiology (FESC)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2000 – Member, The Society of Thoracic Surgeons (STS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – Member, Turkish Association of Pediatric Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1995 – Member, Turkish Society of Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1993 – Member, National Society of Vascular and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1992 – Member, European Organ Transplant Association</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1992 – Member, European Society of Vascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1992 – Member, European Association for Cardiothoracic Surgery (EACTS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1987 – Member, Turkish Society of Vascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1987 – Board Member, Mediterranean Society of Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>International and National Duties and Professional Activities</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2023 – Chairman, Asian Heart Society Council on Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2005-2024 – President, International Congress of Update in Cardiology and Cardiovascular Surgery (UCCVS) (Annual congress organization of Heart and Heart Foundation of Turkey)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2012-2014 – President, of European Society for Cardiovascular and Endovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2011 – Director of Transplantation Institute, Dokuz Eylul University</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2010 – Treasurer, European Society for Cardiovascular and Endovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2010 – President, 59th Congress of the European Society for Cardiovascular and Endovascular Surgery in conjunction with 6th International Congress of Update in Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2009 – Board Member, European Society of Cardiovascular Surgery Cardiac</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2008-2009 – 1st and 2nd Training Courses of GUCH Working Group in European Society of Cardiology in conjunction with 4th and 5th International Congress of Update in Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2007 – ISMICS Winter Workshop Presidency 3th International Congress of Update in Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2007 – Treasurer, Working Group of GUCH in European Society of Cardiology</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2005 – Cardiovascular Advisory to the Board of the European Society of Cardiovascular Surgery, European Society of Cardiology Adult Congenital Heart Disease Working Group Treasurer, Founder President</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2004-2023 (Present) – Founder of Heart and Health Foundation of Turkey</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2004 – Founder President, Turkish Society of Cardiology, Adult Congenital Heart Disease Working Group</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2002-2004 – Chairman, Working Group of Cardiovascular Surgery in European Society of Cardiology</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2002 – Chair of the European Society of Cardiology Adult Congenital Heart Disease Working Group</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2000 – 2002 Vice Chairman, Working Group of Cardiovascular Surgery in European Society of Cardiology,</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1998 – Vice President, Cardiovascular Working Group of the European Society of Cardiology</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1998 – Vice President, European Society of Cardiology Adult Congenital Heart Disease Working Group</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996-1998 – President, Update in Cardiology and Cardiovascular Surgery Symposiums in Izmir</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – President, 8th National Vascular Surgery Congress</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1996 – Board Member, National Society of Pediatric Cardiology</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1995-1999 – President, Local Monthly Cardiovascular Surgery Meetings in Izmir</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1995 – Establishment and Presidency, National Thoracic and Cardiovascular Surgery Association Izmir Branch</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1993 – President, European Society of Cardiology Cardiovascular Surgery Working Group</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1987 – Board Member, Mediterranean Society of Cardiology and Cardiovascular Surgery</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>International Editorial Duties</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Heart Surgery Forum</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">Innovations</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">E-Journal of Cardiovascular Medicine (Editor-in-Chief)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Congress Scientific Programme Committee Membership</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">European Society of Cardiology Congress (ESC)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">International Society for Minimally Invasive Cardiothoracic Surgery Congress (ISMICS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">World Congress of Cardiology (WCC)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">The European Society of Cardiovascular Surgery Congress (ESCVS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">International Congress of Update in Cardiology and Cardiovascular Surgery (UCCVS)</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\"><strong>Scholarships – Certificates – Awards</strong></span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">2011 – Best Innovative Surgeon Award, Euro – Asian Bridge Meeting</span></p><p style=\"margin-left:0px;\"><span style=\"background-color:transparent;\">1974 – Cumhuriyet High School, Ankara “First Degree Graduation”</span></p>","advisory_text":"","video_presentation":"","photo":"doctor/6a79c4fc2d743","first_year_working":1985,"statistics":{"review_count":0,"review_score":0,"integral_score":0,"operations_performed_count":0,"awards_count":0,"hirsch_index":0,"satisfied_clients":0},"consultation":{"amount":0,"currency":"USD","is_online":true},"clinic_id":8361,"specialities":[{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"sur.004","name":"Transplant surgeon","illness_kind_id":40},{"id":"crl.003","name":"Cardiovascular 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It specializes in minimally invasive cardiac surgery, phlebology, pediatric and congenital heart surgery, and heart transplantation. For coronary bypass surgery, nearly 90% of grafts remain functional for more than 10 years.</p><p>The clinic treats both adults and children and serves 150 patients a year.</p>","geo":{"latitude":40.977801,"longitude":29.046908,"country":{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR","name_forms":{"base_form":"Turkey","form_15":"Istanbul"}},"city":{"id":107,"name":"Istanbul","name_forms":{"base_form":"Istanbul"},"alias":"istanbul","country_iso_code":"TR"},"address":"Fenerbahçe, Bağdat Cad. 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Procedures Annually","for_who":"<ul>\n<li>Dr. Juli Carballo Garrido achieved the 12th position in Spain in the MIR exam of 1993.</li>\n<li>Centro Médico Teknon is the No.1 choice for celebrities, sportsmen, and politicians.</li>\n<li><strong>Included services:</strong> Follow-up examination, preoperative tests, general anesthesia, hospitalization.</li>\n<li><strong>Stay info:</strong> 2 days stay in the hospital, 14 days stay in the hotel (not included in the price).</li>\n</ul>","duration":"2","post_operationCare":"","other_services":"If you have coronary artery narrowing, angina, an abnormal stress test or have been advised to consider coronary stenting, We recommend an assessment with Dr. Juli Carballo at Centro Médico Teknon in Barcelona. The first objective is to confirm exactly which coronary arteries are affected and whether stenting is preferable to medication or bypass surgery. When appropriate, angioplasty can restore blood flow through a minimally invasive catheter procedure without open-heart surgery.\n\nWhy Dr. Juli Carballo\n\nDr. Juli Carballo is Head of Cardiology at Centro Médico Teknon and a specialist in Interventional Cardiology.\n\n• He is accredited in interventional cardiology by the Spanish Society of Cardiology.\n• Quirónsalud reports that he has performed or directly participated in more than 1,000 diagnostic and therapeutic catheterization procedures annually, including coronary angioplasty with stent implantation.\n• His experience also includes structural heart interventions such as TAVI and treatment of complex coronary disease.\n• He currently leads interventional cardiology within the Teknon Heart Institute.\n\nWhy Centro Médico Teknon\n\nTeknon’s Interventional Cardiology and Haemodynamics Unit treats coronary disease using catheter-based techniques including balloon angioplasty, conventional and drug-eluting stents, and rotational atherectomy for selected calcified lesions. The Heart Institute has three haemodynamic laboratories and a hybrid operating theatre for advanced cardiovascular procedures.\n\nPlan and pricing\n\n• Consultation with Dr. Juli Carballo: approximately €550.\n• Review of coronary CT, angiography, ECG, echocardiogram and previous cardiology reports.\n• Coronary angiography if required.\n• Percutaneous coronary intervention with stent placement.\n• Drug-eluting coronary stent.\n• Interventional cardiology and anaesthesia/sedation team.\n• Hospital monitoring after the procedure.\n• Discharge medication and follow-up recommendations.","procedure_description":"","implant":"","city_text":"","country_text":"<p>This package uses Zotarolimus-Eluting Stents by Medtronic, designed for complex bifurcations. Dr. Juli Carballo Garrido, Director of Interventional Cardiology at the <a href='https://us-uk.bookimed.com/clinic/teknon-medical-center/procedure=coronary-stenting/'>Centro Médico Teknon</a>, performs the procedure, often with pre-stent atherectomy for optimal vessel prep. For approximately _offer_price_, it covers all 3D CT coronary angiography, stent placement, and a monitored hospital stay. This JCI-accredited hospital meets international safety standards, providing peace of mind for this advanced cardiac care.</p>","clinic_entity_text":"<p>Dr. Juli Carballo has performed over 1,000 coronary procedures in _doctor_5294_years_, specializing in complex interventions with Medtronic's ZES stents. The package typically costs around $15,290–25,000 depending on complexity – covering stents, surgery, diagnostics, and follow-up care. As Director of Interventional Cardiology at Teknon Heart Institute, Dr. Carballo holds dual accreditation from the Spanish Society of Cardiology. The JCI-accredited hospital offers comprehensive cardiac care under one roof.</p><doctor id=\"5294\"></doctor>","transport":"","accommodation":"","illnesses":[],"operations":[{"id":554,"name":"Coronary stenting","alias":"coronary-stenting","illness_kind_ids":[23],"name_forms":{"base_form":"Coronary stenting"},"use_for_listing":true}],"diagnostics":[],"doctors":[{"id":5294,"name":"Juli Carballo Garrido","alias":"juli-carballo-garrido","short_description":"<p>Dr. Juli Carballo Garrido specializes in interventional cardiology and internal medicine at Centro Médico Teknon. He is a recognized expert in coronary stenting and complex angioplasty. Dr. Carballo Garrido ranked 12th nationally in the Spanish medical residency exam. He treats conditions like coronary artery disease, atherosclerosis, and heart valve disorders.</p><ul><li>Served as the Head of Cardiology at two major Spanish medical institutions.</li><li>Published 11 scientific articles in high-impact national and international cardiology journals.</li><li>Presented 36 research communications at global congresses on clinical and experimental cardiology.</li><li>Member of the Spanish Society of Cardiology and the European Society of Cardiology.</li></ul>","info_fact":"","description":"<p>Dr. Juli Carballo Garrido is a cardiologist in Barcelona. He treats patients using interventional cardiology and internal medicine at Centro Médico Teknon. He performs <strong>coronary stenting</strong> and conducts cardiac research. The doctor has practiced medicine since 1993.</p><h2>Specialization and Approach</h2><p>Dr. Carballo Garrido treats coronary artery disease and atherosclerosis. He performs procedures like coronary stenting to restore blood flow to the heart. The doctor also treats valvular conditions such as mitral valve prolapse. Additionally, he treats aortic valve insufficiency using interventional techniques.</p><h2>Professional Experience</h2><ul> <li>Head of Cardiology at Centro Médico Teknon</li> <li>Former Head of Cardiology at a hospital</li> <li>Specialist in the Hemodynamics Unit at a Cardiovascular Institute</li></ul><h2>Education and Training</h2><ul> <li>1993 – Degree in Medicine and Surgery – Autonomous University of Barcelona</li> <li>1995 – Cardiology Specialization Program – Hebron Valley General Hospital</li> <li>1993 – <strong>Achieved 12th position in Spain</strong> in the national MIR exam</li></ul><h2>Research and Recognition</h2><p>Dr. Carballo Garrido has authored 11 publications in scientific journals. Six of these articles appeared in the <em>Journal of the Spanish Society of Cardiology</em>. He also publishes in international journals with a high impact factor. 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His work includes Turkey’s smallest artificial heart implantation (10 cc) for a pediatric patient and a first-in-Turkey three-hour open-heart operation through a 5-centimetre incision with “neck anaesthesia”. As president of ESCVS and the Turkish Heart and Health Foundation, he brings leadership experience to every case.","specialities":[{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"sur.004","name":"Transplant surgeon","illness_kind_id":40},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":8361,"alias":"prof-dr-oeztekin-oto","name":"Prof. Öztekin Oto Heart Clinic","short_description":"<p>Prof. Öztekin Oto Heart Clinic is a single-specialty cardiovascular and vein clinic in Kadıköy, Istanbul, Turkey, led by Prof. Dr. Öztekin Oto, a Fellow of the ESC and ACC. It specializes in minimally invasive cardiac surgery, phlebology, pediatric and congenital heart surgery, and heart transplantation. For coronary bypass surgery, nearly 90% of grafts remain functional for more than 10 years.</p><p>The clinic treats both adults and children and serves 150 patients a year.</p>","images":[{"base_url":"clinic/6a79c04b331e1","title":"Doctor's office at Prof. Öztekin Oto Heart Clinic with certificates and modern furniture"},{"base_url":"clinic/6a79c05c8ac85","title":"Doctor's office at Prof. Öztekin Oto Heart Clinic with modern furniture and certificates"},{"base_url":"clinic/6a79c07f6a2e5","title":"Consultation room with modern cardiology equipment at Prof. Öztekin Oto Heart Clinic"},{"base_url":"clinic/6a79c0bfbc1cc","title":"Cardiologist in formal suit at Prof. Öztekin Oto Heart Clinic, Turkey"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false},{"name":"is_created_by_parser","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Fenerbahçe, Bağdat Cad. 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He completed a specialized fellowship in pediatric surgery at Erciyes University. Dr. Gozukucuk treats children for conditions like hernias, appendicitis, and congenital defects. He works at a JCI-accredited hospital that serves over 500,000 patients annually.</p> <ul> <li>Specializes in treating inguinal hernias, umbilical hernias, and ankyloglossia.</li> <li>Published three articles in international peer-reviewed medical journals.</li> <li>Presented 13 research papers at international scientific meetings.</li> <li>Performs pediatric urological and cardiac surgical procedures.</li> </ul>","specialities":[{"id":"ped.001","name":"Pediatrician","illness_kind_id":26},{"id":"ped.002","name":"Pediatric surgeon","illness_kind_id":26},{"id":"ped.013","name":"Pediatric urologist","illness_kind_id":26}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":9999,"awards_count":0}},"clinic":{"id":426,"alias":"hisar-intercontinental-hospital","name":"Hisar Hospital Intercontinental","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/426-6abe204028557.png","short_description":"<p>Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.</p> <ul> <li>Features an MR-LINAC, a 640-slice CT scanner, and a 3 Tesla MRI for precise imaging and treatment.</li> <li>Bone marrow transplant unit provides allogeneic, autologous, and haploidentical transplants in HEPA-filtered rooms.</li> <li>61 departments and 120 specialists cover a wide range of medical needs.</li> <li>Free interpreters in 15+ languages and airport transfers are included for international patients.</li> <li>Winner of Bookimed patient choice awards for oncology and international patient services.</li> </ul>","images":[{"base_url":"clinic/611f4d5aafd19","title":"Hisar Intercontinental Hospital modern clinic building exterior in Istanbul"},{"base_url":"clinic/611f4c3ef37e9","title":"Reception area at Hisar Hospital Intercontinental, modern design in Istanbul clinic"},{"base_url":"clinic/611f4cd5d0bb5","title":"Patient room at Hisar Hospital Intercontinental with modern hospital bed and monitor"},{"base_url":"clinic/611f4cac5600f","title":"Patient room at Hisar Hospital Intercontinental with modern hospital bed and equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Saray Mah. 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It holds JCI and ISO accreditation and treats over 300,000 patients each year. Its strongest specialty is orthopedics, with the first EOS device in Turkey for low-dose imaging.</p> <ul> <li>Heliport enables air ambulance transfers for emergency cases.</li> <li>All 11 surgery rooms have laminar airflow for sterile conditions.</li> <li>A 300-seat conference room connects to surgery rooms for live teaching.</li> <li>Accredited by British QHA, adding another layer of quality assurance.</li> <li>Part of the Florence Nightingale Group, which runs Demiroglu Bilim University and its medical school.</li> </ul>","images":[{"base_url":"clinic/67dbfda8d3883","title":"Istanbul Florence Nightingale Hospital modern clinic building exterior"},{"base_url":"clinic/68c7e7a034dd2","title":"JCI accreditation certificate for Istanbul Florence Nightingale Hospital, Turkey"},{"base_url":"clinic/648c48b48bef6","title":"Reception desk at Istanbul Florence Nightingale Hospital with modern decor"},{"base_url":"clinic/67dbf98a485d2","title":"Robotic surgery operating room at Istanbul Florence Nightingale Hospital, Turkey"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Hürriyet, Abide-i Hürriyet Cd No:166, 34403 Kâğıthane/İstanbul, Turkey"},"rating":{"rating":5,"google":3.6,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":58,"doctors_number":321,"year_foundation":1989},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"}]}},{"card_text":"<p>Prof. Mert Yilmaz specializes in coronary angioplasty with over _doctor_6906_years_ of experience, including pioneering work in endovascular aneurysm repair.</p><ul><li>Head of Cardiovascular Surgery at Kadıköy Florence Nightingale Hospital</li><li>International member of the Society of Thoracic Surgeons USA</li><li>Published over 50 international and national manuscripts</li><li>Special interests in minimally invasive cardiac surgery</li></ul>","doctor":{"id":6906,"alias":"mert-yilmaz","name":"Mert Yilmaz","clinic_id":3418,"photo":"doctor/65828a2b9e3e1","first_year_working":1990,"created_at":"2023-12-20T06:31:06.719+00:00","short_description":"<p>Dr. Mert Yilmaz is a pioneer of endovascular abdominal aneurysm repair in Turkey. He leads the cardiovascular surgery department at Kadıköy Florence Nightingale Hospital. Dr. Yilmaz treats both adults and children for complex heart conditions. He is an international member of the Society of Thoracic Surgeons (USA). </p><ul><li>Published over 50 peer-reviewed articles with 7 first-in-literature clinical reports.</li><li>Completed residency and pediatric cardiac surgery degrees at Uludag University.</li><li>Holds professional certification from the European Association of Cardiothoracic Surgery.</li><li>Maintains academic standing as a full professor at Halic University.</li></ul>","specialities":[{"id":"crs.001","name":"Congenital cardiac specialist","illness_kind_id":4},{"id":"ped.003","name":"Pediatric cardiologist","illness_kind_id":26},{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659ed6ed8aef6.jpeg","name":"European Association of Cardiothoracic Surgery"}]},"clinic":{"id":3418,"alias":"vm-hospitals","name":"Valued Med Hub Hospitals ","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/3418-6ac3a29ed6eeb.png","short_description":"<p>Valued Med Hub Hospitals is a private multi-specialty center in Istanbul. It has 100 doctors across 20 departments. The clinic treats adults and children in neurosurgery, oncology, ophthalmology, and transplantology and holds an International Health Tourism Authorization Certificate from the Turkish government.</p> <ul> <li>300 patients from Europe, CIS, the USA, Canada, Australia, and the Arab League visit annually.</li> <li>Accredited by the Turkish Medical Association.</li> <li>Performs organ transplants and complex brain and spinal procedures.</li> </ul>","images":[{"base_url":"clinic/65aeaa473dbc1","title":"Patient room at Valued Med Hub Hospitals with modern hospital bed and amenities"},{"base_url":"clinic/65aeac1ba5f1f","title":"Modern patient room at Valued Med Hub Hospitals with hospital bed and amenities"},{"base_url":"clinic/671baf4851584","title":"Patient room at Valued Med Hub Hospitals with modern bed and contemporary design"},{"base_url":"clinic/671baf6321c07","title":"Modern corridor at Valued Med Hub Hospitals with VM logo on wall"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Yakuplu, Hürriyet Blv 41/1, 34524 Beylikdüzü Osb/Beylikdüzü/İstanbul, Türkiye"},"rating":{"rating":4.9,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":59,"doctors_number":100,"year_foundation":2014},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d48fc833289.jpeg","name":"Turkish Medical Association","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/62e2ea948b5d5.jpeg","name":"International Health Tourism Authorization Certificate","country_code":"TR"}]}},{"card_text":"<p>Prof. Emin Tireli specializes in complex pediatric cardiac defects, including neonatal cardiovascular surgery, with over _doctor_8095_years_ of experience.</p><ul><li>Performs congenital heart surgeries in all age groups</li><li>Published more than 100 articles in local and international journals</li><li>Works as a faculty member at Istanbul School of Medicine</li><li>Expert in aortic and left ventricular surgery</li></ul>","doctor":{"id":8095,"alias":"emin-tireli","name":"Emin Tireli ","clinic_id":5611,"photo":"doctor/668d190be6d70","first_year_working":1987,"created_at":"2024-07-09T11:03:39.516+00:00","short_description":"<p>Dr. Emin Tireli has performed over 6,300 pediatric congenital cardiac surgeries at Medical Park Bahcelievler. He specializes in extremely complex heart defects in newborns and children. Dr. Tireli is a global pioneer in the complex Nikaidoh procedure. He currently serves as a faculty member at Istanbul School of Medicine.</p><ul><li>Performs more than 100 neonatal cardiac surgeries every year.</li><li>Expert in arterial switch operations and Norwood procedures.</li><li>Authored over 100 articles in local and international medical journals.</li><li>Treats extremely low birth weight infants for PDA ligations.</li></ul>","specialities":[{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":5611,"alias":"medical-park-bahcelievler-hospital","name":"Medical Park Bahcelievler Hospital","short_description":"<p>Medical Park Bahcelievler Hospital is a JCI-accredited university hospital affiliated with Altınbaş University. It serves as a national reference center for cardiovascular surgery and intensive care. Its main specialties are cardiology, oncology, bone marrow transplantation, and pediatrics.</p> <ul> <li>Performed the highest number of bone marrow transplants in Turkey over the past two years.</li> <li>Collaborates with international bone marrow registries EBMT, CIBMTR, and ISCT.</li> <li>Offers minimally invasive heart surgery and Deep Brain Stimulation for Parkinson's.</li> <li>On-site imaging includes PET/CT, 64-slice CT, 3 Tesla MRI, and 4D ultrasound.</li> </ul>","images":[{"base_url":"clinic/668692e0d2c17","title":"Medical Park Bahcelievler Hospital modern glass facade in Istanbul, Turkey"},{"base_url":"clinic/668692e9adf63","title":"Patient room at Medical Park Bahcelievler Hospital with modern bed and city view"},{"base_url":"clinic/668692f51df88","title":"Waiting area at Medical Park Bahcelievler Hospital with modern seating"},{"base_url":"clinic/668692fdcb931","title":"Patient room at Medical Park Bahcelievler Hospital with modern furnishings"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Turkey, Istanbul, "},"rating":{"rating":0,"google":4.5,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":0,"year_foundation":2007},"accreditations":[]}},{"doctor":{"id":11770,"alias":"david-mishaali","name":"David Mishaali","clinic_id":9,"photo":"doctor/69e75e72376ab","first_year_working":2000,"created_at":"2026-04-21T11:24:33.330+00:00","short_description":"<p>Dr. David Mishaali is the Director of Pediatric and Congenital Cardiothoracic Surgery at Sheba Medical Center. He specializes in treating infants and children with high-risk heart anomalies. Dr. Mishaali developed a unique minimally invasive surgical approach for congenital heart defects. He works at Sheba Medical Center, a hospital ranked among the world’s top 10.</p><ul><li>Completed fellowships at the Cleveland Clinic and UCSF in the USA.</li><li>Treats rare newborn conditions requiring complex cardiac reconstruction.</li><li>Uses minimally invasive methods to reduce trauma and improve cosmetic results.</li><li>Senior Lecturer and author of numerous peer-reviewed papers on cardiac surgery.</li></ul>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"ped.001","name":"Pediatrician","illness_kind_id":26},{"id":"ped.002","name":"Pediatric surgeon","illness_kind_id":26},{"id":"ped.003","name":"Pediatric cardiologist","illness_kind_id":26}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":9,"alias":"sheba-medical-center","name":"Sheba Medical Center","short_description":"<p>Sheba Medical Center is the largest hospital in the Middle East and ranked 7th worldwide by Newsweek in 2026. It treats over 2 million patients annually and is a global leader in CAR-T and TIL immunotherapies. Core specialties include oncology, immunotherapy, precision medicine, and cardiology.</p> <ul> <li>JCI and ISO accredited with eight consecutive years in the Newsweek global Top 10.</li> <li>In-house CAR-T manufacturing through its GMP-certified Advanced Biotherapy Center (ABC).</li> <li>Over 200 Sheba doctors are listed among Forbes' Top Doctors.</li> <li>One of the few centers worldwide developing CAR-T therapies for severe autoimmune diseases.</li> <li>Campus includes six major hospitals, among them the Leviev Heart Center and Edmond and Lily Safra Children's Hospital.</li> </ul>","images":[{"base_url":"clinic/69b33ab64a74a","title":"Sheba Medical Center exterior view with hospital buildings and green park in Tel HaShomer"},{"base_url":"clinic/69b34603ca74c","title":"Reception desk at Sheba Medical Center, modern hospital interior in Israel"},{"base_url":"clinic/69b34613a5dee","title":"Modern patient room at Sheba Medical Center with advanced equipment and ambient lighting"},{"base_url":"clinic/69b34627d188c","title":"Virtual reality rehabilitation equipment at Sheba Medical Center, Israel"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Israel","id":1,"alias":"israel","iso_code":"IL"},"city":{"name":"Ramat Gan","id":5,"alias":"ramat-gan"},"address":"Derech Sheba 2, Ramat Gan, Israel"},"rating":{"rating":5,"google":4,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":2,"doctors_number":2300,"year_foundation":1948},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d49aa3b7d08.jpeg","name":"Best Maternity Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d499a36ac19.jpeg","name":"World's Best Smart Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5e5e5c99ba5be.jpeg","name":"World's Best Hospitals 2020 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6361000490242.jpeg","name":"World's Best Specialized Hospitals 2022 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6360fa074cde8.jpeg","name":"World's Best Smart Hospitals 2023 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/636103a731801.jpeg","name":"World's Best Hospitals 2022 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/69a5910c22133.jpeg","name":"World's Best Hospitals 2026 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/69a5905f804ff.jpeg","name":"World's Best Hospitals 2025 by Newsweek","country_code":"US"}]}},{"card_text":"<p>Dr. Riza Turkoz is an experienced professor specializing in coronary angioplasty with over _doctor_9567_years_ of medical practice.</p><ul><li>Holds a professorship at Acıbadem Bakırköy Hospital since 2015</li><li>Specialized in cardiology at İzmir Atatürk Training and Research Hospital</li><li>Extensive academic roles including assistant and associate professorships</li><li>Practices at Medical Park Antalya Hospital Complex</li></ul>","doctor":{"id":9567,"alias":"riza-turkoz","name":"Riza Turkoz","clinic_id":5615,"photo":"doctor/67bec0d8b271d","first_year_working":1987,"created_at":"2025-02-26T07:20:55.638+00:00","short_description":"<p>Dr. Riza Turkoz is a cardiovascular and pediatric cardiac surgeon at Medical Park Antalya. He specializes in treating complex congenital heart conditions in both children and adults. Dr. Turkoz is a member of the Turkish Society of Cardiovascular Surgery. He performs critical procedures like the Ross procedure, aortic valve replacement, and Tetralogy of Fallot surgery.</p><ul><li>Treats congenital heart diseases including atrial and ventricular septal defects.</li><li>Performs open heart surgery, valvuloplasty, and cardiac valve reconstruction.</li><li>Member of the Adult Congenital Heart Disease Association.</li><li>Works at a facility that performs the most successful transplants in Turkey.</li></ul>","specialities":[{"id":"ped.003","name":"Pediatric cardiologist","illness_kind_id":26},{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":5615,"alias":"medical-park-antalya-hospital-complex","name":"Medical Park Antalya Hospital Complex","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/5615-6ac3a2b159855.png","short_description":"<p>Medical Park Antalya Hospital Complex is the largest private hospital in the Mediterranean region. It specializes in orthopedics and transplantology, performing the most successful transplants in Turkey. The hospital holds the International Health Tourism Authorization Certificate.</p> <ul> <li>10,000 patients treated annually by 130 doctors across 33 departments.</li> <li>Achieved the lowest side effect rate for transplants in Turkey.</li> <li>10 dedicated operating rooms for organ transplant procedures.</li> <li>Houses an oncology-bone marrow unit with PET-CT and LINAC.</li> <li>Licensed Aeromedical Centre for aviation medical examinations.</li> </ul>","images":[{"base_url":"clinic/67b8196c55c9a","title":"Medical Park Antalya Hospital Complex modern clinic building exterior in Turkey"},{"base_url":"clinic/6791f03729c6f","title":"Dental treatment room with modern equipment at Medical Park Antalya Hospital Complex"},{"base_url":"clinic/6791ebfb3bd86","title":"Patient room with modern hospital bed at Medical Park Antalya Hospital Complex"},{"base_url":"clinic/6791f0917fa4e","title":"Medical Park Antalya Hospital Complex exterior in Antalya, Turkey"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Antalya","id":382,"alias":"antalya"},"address":"Turkey, Antalya , "},"rating":{"rating":4.4,"google":4.4,"percent_of_satisfied_clients":75},"statistics":{"number_of_reviews":8,"doctors_number":130,"year_foundation":2008},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/62e2ea948b5d5.jpeg","name":"International Health Tourism Authorization Certificate","country_code":"TR"}]},"procedure_prices":[{"prices":{"price_from":3200,"price_to":0,"currency":"USD","id":49091},"operation":{"id":316,"name":"Coronary angioplasty","alias":"coronary-angioplasty"}}]},{"card_text":"<p>Dr. Erinc specializes in spine surgery and orthopedic trauma, with advanced training in microsurgery techniques.</p><ul><li>Trained at Chicago Loyola University in Illinois</li><li>Certified in fracture management and arthroscopic surgery</li><li>Member of Turkish Orthopedics and Traumatology Association</li><li>Works at VM Medical Park Florya Hospital</li></ul>","doctor":{"id":8197,"alias":"samet-erinc","name":"Samet Erinc","clinic_id":5613,"photo":"doctor/66a20cd2d73fb","first_year_working":2011,"created_at":"2024-07-25T08:29:06.005+00:00","short_description":"<p>Dr. Samet Erinc is an orthopedic spine surgeon at VM Medical Park Florya Hospital in Istanbul. He is an expert in robotic knee prosthesis and complex bone deformity correction. Dr. Erinc trained at Chicago Loyola University in the USA. He specializes in treating pediatric scoliosis and degenerative spine diseases.</p><ul><li>Performs robotic knee replacement and MAKOplasty procedures.</li><li>Treats childhood spinal diseases, including kyphosis and disk herniation.</li><li>Completed Eurospine accredited modules through the Turkish Spine Society.</li><li>Practices at a JCI-accredited hospital designated as a Robotic Surgery Center of Excellence.</li></ul>","specialities":[{"id":"ort.001","name":"Orthopedist","illness_kind_id":3},{"id":"ped.010","name":"Pediatric orthopedic surgeon","illness_kind_id":26},{"id":"sur.016","name":"Orthopedic surgeon ","illness_kind_id":33},{"id":"sur.017","name":"Orthopedic spine surgeon","illness_kind_id":55}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":5613,"alias":"vm-medical-park-florya-hospital","name":"VM Medical Park Florya Hospital","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/5613-6ac3a2de1ea3d.png","short_description":"<p>VM Medical Park Florya Hospital is a JCI-accredited university hospital affiliated with Istanbul Aydın University. It excels in neurosurgery, plastic surgery, bariatric surgery, and oncology. The hospital also holds ISO certification and Center of Excellence designations in robotic, colorectal, and bariatric surgery.</p> <ul> <li>A designated Bariatric Surgery Center of Excellence and a Robotic Surgery Center of Excellence.</li> <li>150 physicians on staff across 42 departments, with 13 operating theaters.</li> <li>Treats patients from Europe, the USA, Canada, Australia, and CIS countries.</li> <li>Accepts international patients and those covered by state social security (SGK).</li> </ul>","images":[{"base_url":"clinic/6825886ec9cee","title":"Modern glass facade of VM Medical Park Florya Hospital in Istanbul"},{"base_url":"clinic/682588b18157d","title":"Reception area at VM Medical Park Florya Hospital, modern design in Istanbul"},{"base_url":"clinic/68258a3ed56bb","title":"Reception area at Liv Concept Clinic with modern yellow interior and elevators"},{"base_url":"clinic/6825894f8ca23","title":"Modern reception and lobby at VM Medical Park Florya Hospital in Istanbul"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"İskender Paşa Mh. 34091 Fatih"},"rating":{"rating":5,"google":4,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":150,"year_foundation":2017},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc0068d86f97.jpeg","name":"Robotic Surgery Center of Exellence","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc00432c38f9.jpeg","name":"Colorectal Surgery Center for Excellence","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc2b909d3bff.jpeg","name":"Bariatric Surgery Center of Excellence","country_code":"US"}]}},{"doctor":{"id":24678,"alias":"hale-unal-aksu","name":"Hale Unal Aksu","clinic_id":5926,"photo":"doctor/6ae4824bdd8a9","first_year_working":2002,"created_at":"2026-10-30T11:40:58.579+00:00","short_description":"<p>Prof. Dr. Hale Ünal Aksu is a cardiology specialist at Atlas University Hospital in Istanbul. She has more than 20 years of experience in cardiovascular diagnosis and therapy. She is known for non-invasive cardiology and advanced cardiac imaging. Her work includes transthoracic and transesophageal echocardiography. She also performs stress echocardiography and real-time intraprocedural imaging for structural heart interventions.</p>\n<p>MD, Istanbul University Cerrahpaşa (2002). Cardiology residency, Dr. Siyami Ersek Hospital. Clinical focus: valve disease, heart failure, pulmonary hypertension, adult congenital heart disease, cardiovascular care in high-risk pregnancies, severe hypertension, and dyslipidemia. Memberships: ESC, TKD, TTB.</p>\n<p>Experience: Professor, Atlas University Hospital (2026–). Senior Specialist, Medicana Ataköy (2023–2026). Specialist, Medical Park Bahçelievler (2016–2023). Mehmet Akif Ersoy (2010–2016). Pendik State (2009–2010). Dr. Siyami Ersek (2003–2008). Ankara University (2002–2003).</p>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"crs.001","name":"Congenital cardiac specialist","illness_kind_id":4},{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{}},"clinic":{"id":5926,"alias":"atlas-university-medicine-hospital","name":"Atlas University Hospital","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/5926-6ac3a2cf310b4.png","short_description":"<p>Atlas University Hospital treats 565,000 patients each year. Success rates reach 99% for hip and knee replacements. It has 25 years of experience in neurosurgery, orthopedics, dental, and plastic surgery.</p> <ul> <li>Knee arthroscopy has a 98% success rate. Physiotherapy success rate is 95%.</li> <li>Patients from 160 countries receive airport reception and a personalized doctor match.</li> <li>The hospital holds AACI accreditation and the International Health Tourism Authorization Certificate.</li> <li>120 doctors work across 65 departments, with memberships in the Turkish Plastic Reconstructive and Aesthetic Surgery Association and the Turkish Society of Shoulder and Elbow Surgery.</li> </ul>","images":[{"base_url":"clinic/683d83ce2b6bc","title":"Atlas University Hospital modern glass exterior in Istanbul"},{"base_url":"clinic/66f3b2b14785f","title":"Reception area at Atlas University Hospital with modern marble and gold accents"},{"base_url":"clinic/66f3b23feb2a4","title":"Spacious reception area at Atlas University Hospital with modern seating and decor"},{"base_url":"clinic/66f3b262b2551","title":"Patient room at Atlas University Hospital with modern bed and sofa"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Barbaros, Hoca Ahmet Yesevi Cd. No: 149, 34203 Bağcılar/İstanbul, Türkiye"},"rating":{"rating":5,"google":4.4,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":3,"doctors_number":120,"year_foundation":1998},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d48fc833289.jpeg","name":"Turkish Medical Association","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/62e2ea948b5d5.jpeg","name":"International Health Tourism Authorization Certificate","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/651ed4ba8ac14.jpeg","name":"Turkish Medical Association (Türk Tabıplerı Bırliği)","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/651ec815d12be.jpeg","name":"Turkish Plastic Reconstructive and Aesthetic Surgery Association (Türk Plastik Rekonstrüktif ve Estetik Cerrahi Derneği)","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6454ea8f82af2.jpeg","name":"The Turkish Society of Shoulder and Elbow Surgery (TÜRK OMUZ ve DIRSEK CERRAHISI DERNEĞI) ","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/66ab8761aba0d.jpeg","name":"American Accreditation Commission International","country_code":"US"}]}},{"card_text":"<p>Dr. Moni Shuvi specializes in valvular heart disease and coronary angioplasty at Hadassah Medical Center.</p><ul><li>Expert in mitral valve procedures and PCI</li><li>Specializes in treating myocardial infarction</li><li>Skilled in coronary angiography techniques</li></ul>","doctor":{"id":2807,"alias":"moni-shuvi","name":"Moni Shuvi","clinic_id":16,"photo":"doctor/60e6dd46508a1","first_year_working":2000,"created_at":"2021-07-08T11:11:01.000+00:00","short_description":"<p>The doctor is an Interventional Cardiologist specializing in Valvular Heart Disease at Hadassah Medical Center. The clinical focus includes expertise in Mitral Valve procedures, Percutaneous Coronary Intervention (PCI), Myocardial Infarction management, and Coronary Angiography. The doctor is recognized for advanced skills in treating complex cardiac conditions, particularly those involving the heart valves and coronary arteries.</p>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"crl.002","name":"Interventional cardiologist","illness_kind_id":4},{"id":"ped.003","name":"Pediatric cardiologist","illness_kind_id":26},{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":16,"alias":"hadassah-medical-center","name":"Hadassah Medical Center","short_description":"<p>Hadassah Medical</p>","images":[{"base_url":"clinic/6409a56465d06","title":"Hadassah Medical Center exterior in Jerusalem, modern hospital building amid greenery"},{"base_url":"clinic/5ab24ad394c58","title":"Hadassah Medical Center modern hospital building in Jerusalem, Israel"},{"base_url":"clinic/5ab24ad44ec1c","title":"Atrium with indoor garden at Hadassah Medical Center, Jerusalem"},{"base_url":"clinic/5ab24ad4ca399","title":"Modern operating room at Hadassah Medical Center with advanced surgical equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Israel","id":1,"alias":"israel","iso_code":"IL"},"city":{"name":"Jerusalem","id":3,"alias":"jerusalem"},"address":"Kiryat Hadassah ,p.o.b 12000, Jerusalem, 91120, Israel "},"rating":{"rating":4.2,"google":3.7,"percent_of_satisfied_clients":76},"statistics":{"number_of_reviews":13,"doctors_number":900,"year_foundation":1918},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb728103c6f.jpeg","name":"Nobel Peace Prize","country_code":"NO"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d499a36ac19.jpeg","name":"World's Best Smart Hospitals 2021 by Newsweek","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/6360fa074cde8.jpeg","name":"World's Best Smart Hospitals 2023 by Newsweek","country_code":"US"}]}},{"card_text":"<p>Head of Cardiovascular Surgery at Bezmialem Vakıf University with _doctor_9268_years_ in coronary interventions. Specializes in complex coronary angioplasty cases.</p><ul><li>Awarded Associate Professor title in 2005</li><li>Established Cardiovascular Surgery Clinic at Süreyyapaşa Hospital</li><li>Education Officer at Koşuyolu High Specialization Training Hospital</li><li>Performs advanced coronary interventions at Medipol Acibadem</li></ul>","doctor":{"id":9268,"alias":"cengiz-koksal","name":"Cengiz Koksal ","clinic_id":5442,"photo":"doctor/678b62c5a6fbd","first_year_working":1992,"created_at":"2025-01-18T08:13:56.794+00:00","short_description":"<p>Dr. Cengiz Koksal is a cardiovascular surgeon at Medipol Acibadem District Hospital in Istanbul. He is the only physician in Turkey authorized to train others in off-pump mitral valve repair. Dr. Koksal specializes in minimally invasive heart surgery and beating-heart techniques. He has performed over 2,000 open-heart and vascular procedures.</p><ul><li>Winner of the Physician of the Year award at the Ibn Sina Medical Awards.</li><li>Former President of the National Vascular and Endovascular Surgery Association.</li><li>Provides expert treatment for complex mitral valve repair and carotid artery surgery.</li><li>Authored over 150 scientific publications and edited a major vascular surgery textbook.</li></ul>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"crl.002","name":"Interventional cardiologist","illness_kind_id":4},{"id":"crs.001","name":"Congenital cardiac specialist","illness_kind_id":4},{"id":"ped.003","name":"Pediatric cardiologist","illness_kind_id":26}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":5442,"alias":"medipol-acibadem-district-hospital","name":"Medipol Acibadem District Hospital","short_description":"<p>Medipol Acibadem District Hospital is a JCI-accredited multispecialty hospital, the 11th in the Medipol Education and Health Group. It specializes in medical oncology, orthopedics, gynecology, and weight loss surgery. The hospital uses the da Vinci robot system for advanced surgeries.</p> <ul> <li>Located 100 meters from the Eurasia Tunnel and next to Anatolia's largest shopping mall.</li> <li>50 specialists across 50 departments work in one facility.</li> <li>Treats functional diseases alongside plastic and reconstructive surgery.</li> <li>Interventional radiology available for minimally invasive procedures.</li> </ul>","images":[{"base_url":"clinic/663c8663687fc","title":"Medipol Acibadem District Hospital modern clinic building exterior in Istanbul"},{"base_url":"clinic/663c86a2c3eca","title":"Modern exterior of Medipol Acibadem District Hospital in Istanbul"},{"base_url":"clinic/66474f67f4014","title":"Reception area at Medipol Acibadem District Hospital, modern design in Istanbul"},{"base_url":"clinic/6647502b40aa6","title":"Maternity patient room at Medipol Acibadem District Hospital, modern and comfortable"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Turkey, Istanbul, "},"rating":{"rating":5,"google":3.5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":3,"doctors_number":50,"year_foundation":2024},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"}]}},{"card_text":"<p>Professor Murat Ugurlucan brings extensive academic and clinical expertise to coronary angioplasty, currently practicing at Biruni University Hospital.</p><ul><li>Specialized in cardiac surgery at Istanbul University</li><li>Holds faculty positions at multiple prestigious Turkish universities</li><li>Award-winning researcher in cardiovascular treatments</li><li>International training including Germany's University of Rostock</li><li>Over _doctor_6788_years_ of experience in cardiovascular medicine</li></ul>","doctor":{"id":6788,"alias":"murat-ugurlucan","name":"Murat Ugurlucan","clinic_id":1900,"photo":"doctor/679a1b5dd5f78","first_year_working":2007,"created_at":"2023-11-28T11:20:02.651+00:00","short_description":"<p>Dr. Murat Ugurlucan is a professor and cardiovascular surgeon at Biruni University Hospital in Istanbul. He specializes in heart valve replacement and surgery for congenital heart defects in children. Dr. Ugurlucan completed a research fellowship at the University of Rostock in Germany. He also trained at the King Faisal Heart Institute in Saudi Arabia.</p><ul><li>Winner of the national vascular surgery oral presentation award.</li><li>Performs open heart surgery, coronary bypass, and carotid endarterectomy.</li><li>Treats complex conditions like Tetralogy of Fallot and atrial septal defects.</li><li>Works at TEMOS-accredited Biruni University Hospital with 15 operating rooms.</li></ul>","specialities":[{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"sur.008","name":"Vascular surgeon","illness_kind_id":33},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":1900,"alias":"biruni-university-hospital","name":"Biruni University Hospital","short_description":"<p>Biruni University Hospital is a TEMOS-accredited university hospital with 134 doctors across 70 departments. It opened in 2016 and treats both adults and children. Its core specialties are neurosurgery, cardiology, oncology, and hematology oncology.</p> <ul> <li>The hospital serves patients from the CIS, Europe, the USA, Canada, and Australia.</li> <li>A new 80,000 m² campus opened in 2023 in Küçükçekmece, Istanbul.</li> <li>Includes 15 operating rooms with one hybrid setup and 130 polyclinic rooms.</li> <li>On-site Faculty of Dentistry offers smile design, porcelain veneers, implants, and maxillofacial surgery.</li> <li>Interventional radiology department treats vascular diseases caused by arteriosclerosis.</li> </ul>","images":[{"base_url":"clinic/68186607259de","title":"Biruni University Hospital modern clinic building exterior in Istanbul, Turkey"},{"base_url":"clinic/681865addb474","title":"Biruni University Hospital modern glass exterior with landscaped entrance in Istanbul"},{"base_url":"clinic/65538ebb2c382","title":"Modern reception and lobby at Biruni University Hospital, Istanbul with escalators"},{"base_url":"clinic/65538ee38c8e7","title":"Patient room at Biruni University Hospital with modern hospital bed and seating area"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Beşyol, Akasya Sk. 15-1, 34295 Küçükçekmece/İstanbul, Turkey"},"rating":{"rating":0,"google":4.2,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":134,"year_foundation":2016},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d48fc833289.jpeg","name":"Turkish Medical Association","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb725c9b963.jpeg","name":"TEMOS International Healthcare Accreditation","country_code":"DE"}]}},{"card_text":"<p>Dr. Villagrá has led pediatric cardiac surgery units for over _doctor_3341_years_, specializing in congenital heart disease at Hospital Universitario HM Montepríncipe.</p><ul><li>Trained at top institutions including Cleveland Clinic and Mayo Clinic</li><li>Head of Congenital Heart Disease Unit since 1982</li><li>Published 100+ papers in international journals</li><li>Editorial board member for multiple cardiology journals</li></ul>","doctor":{"id":3341,"alias":"fernando-villagra","name":"Fernando Villagrá","clinic_id":1638,"photo":"doctor/619de76e84b22","first_year_working":1982,"created_at":"2021-11-23T14:12:05.000+00:00","short_description":"<p>Dr. Fernando Villagrá is a surgeon at HM Montepríncipe specializing in children's heart surgery. He has performed thousands of complex cardiac procedures. Dr. Villagrá leads the Congenital Heart Disease Unit in Madrid. He completed specialized training at the Cleveland Clinic and Mayo Clinic. His doctoral work earned the distinction of Outstanding Cum Laude.</p> <ul> <li>Authored over 100 scientific articles in international and national medical journals.</li> <li>Former Head of Pediatric Cardiovascular Surgery at Hospital Universitario La Paz.</li> <li>Is a member of the Spanish Society of Cardiology.</li> <li>Treats complex conditions including Tetralogy of Fallot and ventricular septal defects.</li> </ul>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"crl.002","name":"Interventional cardiologist","illness_kind_id":4},{"id":"crs.001","name":"Congenital cardiac specialist","illness_kind_id":4}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659cb5d34c8be.jpeg","name":"Spanish Society of Cardiology"}]},"clinic":{"id":1638,"alias":"hospital-universitario-hm-monteprincipe","name":"Hospital Universitario HM Montepríncipe","short_description":"<p>Hospital Universitario HM Montepríncipe is a private multispecialty hospital in Madrid, Spain, serving 500,000 patients each year. It earned ISO 9001:2008 certification for all services – the first private hospital in the country to do so. Its main strengths are neurosurgery, cardiology, pediatrics, and hematology oncology.</p> <ul> <li>First private hospital in Madrid to be accredited as a university center (since 2007).</li> <li>Holds EFQM recognition and TÜV NORD DIN EN ISO certification for quality management.</li> <li>Dedicated Haematopoietic Progenitor Cell Transplant Unit for leukemia, lymphoma, and myeloma.</li> <li>160-slice CT scanner produces high-resolution images with less radiation.</li> <li>Pediatric hematology-oncology unit features a music therapy room, day hospital, and ICU-adapted beds.</li> </ul>","images":[{"base_url":"clinic/64108a1c48086","title":"Hospital HM Monteprincipe exterior view, modern medical facility in Madrid"},{"base_url":"clinic/6193a75a4ed25","title":"Outdoor terrace with seating at Hospital HM Monteprincipe, Madrid clinic"},{"base_url":"clinic/6193a76f2980a","title":"Patient room at Hospital HM Monteprincipe Madrid with modern hospital bed and seating"},{"base_url":"clinic/6193a78a7f76a","title":"Advanced operating room at Hospital HM Monteprincipe, Madrid with modern surgical equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Madrid","id":346,"alias":"madrid"},"address":"Avenida de Monteprincipe 25, 28660 Madrid, Spain"},"rating":{"rating":0,"google":3.3,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":500,"year_foundation":2004},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db98320c06c8.jpeg","name":"European Foundation for Quality Management","country_code":"BE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb725522d15.jpeg","name":"Certification according to DIN EN ISO 9001 by TÜV NORD CERT","country_code":"DE"}]}},{"card_text":"<p>Proficient and skilled cardiologist, Barbaros Dokumaci conducts scientific work and participates in conferences regularly.</p><ul><li>Specializes in coronary angioplasty and related procedures</li><li>Active in cardiology research and continuous education</li><li>Works at Kolan Hospital Group, a reputable healthcare provider</li></ul>","doctor":{"id":1403,"alias":"barbaros-dokumaci","name":"Barbaros Dokumaci","clinic_id":374,"photo":"doctor/5acf6d94d676a","first_year_working":0,"created_at":"2018-03-13T09:02:06.000+00:00","short_description":"<p>Dr. Barbaros Dokumaci is a cardiologist at Kolan Hospital Group in Istanbul. He treats complex cardiac conditions, performs heart valve replacements, and conducts coronary angioplasty. Dr. Dokumaci also manages heart transplant cases and pacemaker installations. He works at a JCI-accredited facility that treats one million patients annually and holds certification from the Turkish Medical Association.</p><ul><li>Participates in international medical conferences to share cardiology research.</li><li>Performs diagnostic heart screenings and surgical interventions.</li><li>Works within a medical network with 1,200+ patient beds.</li></ul>","statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":374,"alias":"kolan-hospital-group","name":"Kolan Hospital Group","short_description":"<p>Kolan Hospital Group is a JCI-accredited network of 6 hospitals and 2 medical centers in Istanbul. It serves more than 1 million patients each year across cardiology, oncology, orthopedics, neurology, and ophthalmology. Patients pay 40–50% less than in leading European hospitals.</p> <ul> <li>Cardiac diagnostic accuracy reaches up to 100% with echocardiography, Holter monitoring, and tilt table testing.</li> <li>Oncology department uses 3D radiotherapy with IMRT and physician-designed treatment planning systems.</li> <li>The hospital group has 40 operating rooms and 250 beds equipped for intensive care.</li> <li>Neurology department uses long-term video-EEG, PET-CT, and SPECT for epilepsy diagnosis.</li> <li>Free airport transfers and interpreters available for international patients.</li> </ul>","images":[{"base_url":"clinic/658d4445cc399","title":"Modern exterior of Kolan Hospital Group clinic in Turkey"},{"base_url":"clinic/5abbb5f77b15d","title":"Modern nurse station at Kolan Hospital Group with glass walls and medical equipment"},{"base_url":"clinic/5abbb5f2c25a2","title":"Surgical team performing operation in advanced operating room at Kolan Hospital Group"},{"base_url":"clinic/5abbb5f52e71d","title":"Modern examination room at Kolan Hospital Group with colorful wall design"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Merkez Mahallesi, Kaptanpaşa Mahallesi Okmeydanı Kavşağı, Darülaceze Cd. No:14, 34384 Şişli/İstanbul, Turkey"},"rating":{"rating":4,"google":3.6,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":2,"doctors_number":450,"year_foundation":1997},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d48fc833289.jpeg","name":"Turkish Medical Association","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb717487fbe.jpeg","name":"Best clinic for IVF in Turkey","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/62e269dd0a57b.jpeg","name":"The Turkish Academy of Esthetic Dentistry (EDAD) Certificate","country_code":"TR"}]}},{"card_text":"<p>Director of the Pediatric Cardiology Center at Johns Hopkins Hospital, focusing on innovative heart treatments.</p><ul><li>Specializes in pediatric cardiology with dedicated expertise</li><li>Leads a team at a top-ranked medical institution</li><li>Commits to advanced cardiac care approaches</li></ul>","doctor":{"id":1369,"alias":"joel-brenner","name":"Joel Brenner","clinic_id":82,"photo":"doctor/5acf6d8c2a6d7","first_year_working":0,"created_at":"2018-02-14T12:42:39.000+00:00","short_description":"<p>The doctor is a highly experienced cardiologist specializing in pediatric cardiology. As the Director of the Pediatric Cardiology Center, the doctor has led numerous groundbreaking initiatives in the field, focusing on innovative treatments and patient care strategies. The doctor has contributed extensively to medical literature and has been a keynote speaker at several international cardiology conferences. With a commitment to advancing pediatric heart health, the doctor has been instrumental in developing new protocols that have significantly improved patient outcomes.</p>","statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":82,"alias":"johns-hopkins-hospital","name":"Johns Hopkins Hospital","short_description":"<p>Johns Hopkins Hospital is a world-renowned medical center with 20 Nobel laureates. It pioneered CPR, renal dialysis, and the first blue baby procedure. Best known for heart and vascular, gastroenterology, and pediatrics.</p> <ul> <li>2.8 million outpatient visits and 360,000 emergency visits each year.</li> <li>The Heart and Vascular Institute performs over 20 heart transplants annually with robotic-assisted surgery.</li> <li>The Charlotte R. Bloomberg Children's Center treats 40,000 pediatric patients yearly with top cancer care.</li> <li>The Gastroenterology and Hepatology Institute is ranked #3 in the US for GI surgery and offers gastric balloon procedures.</li> <li>This hospital is the birthplace of neurosurgery, urology, and endocrinology.</li> </ul>","images":[{"base_url":"clinic/5cf776ee62f32","title":"Modern exterior of Johns Hopkins Hospital in Baltimore, USA"},{"base_url":"clinic/5ab24c7c0f639","title":"Johns Hopkins Hospital historic main building exterior in Baltimore, USA"},{"base_url":"clinic/5ab24c7c6361d","title":"Medical staff in front of Johns Hopkins Hospital main building, Baltimore"},{"base_url":"clinic/5ab24c7cac2e9","title":"Patient room with advanced medical equipment at Johns Hopkins Hospital"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"United States of America","id":44,"alias":"united-states","iso_code":"US"},"city":{"name":"Maryland","id":104,"alias":"maryland"},"address":"1800 Orleans St, Baltimore, MD 21287, USA"},"rating":{"rating":0,"google":3.3,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":0,"year_foundation":0},"accreditations":[]}},{"card_text":"<p>15,000+ cardiac surgeries performed – Dr. Kaul leads the cardiothoracic and vascular surgery department at BLK Super Speciality Hospital.</p><ul><li>Specializes in coronary artery bypass grafting and heart valve replacements</li><li>Performed 2,000+ complex congenital heart defect corrections</li><li>Former professor at Hannover Medical School in Germany</li><li>Published 70+ articles in international medical journals</li></ul>","doctor":{"id":1948,"alias":"ajay-kaul","name":"Ajay Kaul","clinic_id":291,"photo":"doctor/5dea4b17d8d89","first_year_working":1981,"created_at":"2019-12-06T12:07:16.000+00:00","short_description":"<p>Dr. Ajay Kaul heads the cardiothoracic and vascular surgery department at BLK Hospital. He has performed over 15,000 cardiac surgeries. He specializes in treating aortic diseases and heart failure. Dr. Kaul also managed over 2,000 cases of congenital cardiovascular disease in children and adults.</p> <ul> <li>Authored over 70 scientific articles in international medical journals.</li> <li>Former Director and Cardiothoracic Surgeon at Fortis Escorts Heart Institute.</li> <li>Served as Director of Cardiac Surgery at Birla Heart Research Centre.</li> <li>Held professor and lecturer roles at Hannover Medical School and the University of Bombay.</li> </ul>","specialities":[{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"sur.003","name":"Thoracic surgeon","illness_kind_id":33},{"id":"sur.008","name":"Vascular surgeon","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":291,"alias":"blk-super-speciality-hospital","name":"BLK Super Speciality Hospital","short_description":"<p>BLK Super Speciality Hospital is a JCI-accredited multi-specialty center and one of India's largest hospitals. It has Asia's largest bone marrow transplant unit and a top-ranked cancer center. Core specialties include bone marrow transplant, cancer care, bariatric surgery, and cardiology.</p> <ul> <li>Over 100 bone marrow transplants annually. First in India to perform multiple donor transplants.</li> <li>Cancer center was first in Asia and seventh worldwide to use the CyberKnife VSI system.</li> <li>IVF center has a modular lab meeting ESHRE standards – first in North India.</li> <li>On-site equipment includes PET-CT, 128-slice CT, 1.5 Tesla MRI, and TriologyTx linear accelerator.</li> <li>Neuroscience center offers Deep Brain Stimulation for complex neurological cases.</li> </ul>","images":[{"base_url":"clinic/5c87d1fac9370","title":"BLK Super Speciality Hospital modern exterior in Delhi, India"},{"base_url":"clinic/5c6a89d1720c8","title":"BLK Super Speciality Hospital modern exterior in New Delhi, India"},{"base_url":"clinic/5c6a89cf2943d","title":"MRI scanner room at BLK Super Speciality Hospital, advanced diagnostic equipment"},{"base_url":"clinic/5c6a89cf5601b","title":"Spacious waiting area at BLK Super Speciality Hospital, modern seating and reception"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"India","id":32,"alias":"india","iso_code":"IN"},"city":{"name":"Delhi","id":95,"alias":"delhi"},"address":"Pusa Rd, Prasad Nagar, Rajinder Nagar, New Delhi, Delhi 110005, India"},"rating":{"rating":4.6,"google":4.6,"percent_of_satisfied_clients":87},"statistics":{"number_of_reviews":32,"doctors_number":150,"year_foundation":1959},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb729c47b66.jpeg","name":"Indian National Accreditation Board for Testing and Calibration Laboratories","country_code":"IN"}]}},{"card_text":"<p>Dr. Didem Melis Oztas brings extensive cardiovascular surgery expertise with a focus on coronary angioplasty at Biruni University Hospital.</p><ul><li>Graduated from Istanbul University Istanbul Faculty of Medicine – one of Turkey's top medical schools</li><li>Specialized in cardiovascular surgery with over _doctor_9382_years_ of experience</li><li>Awarded 2nd prize at the National Society of Vascular Surgery Congress for innovative research</li><li>Currently part of the cardiovascular team at Biruni University Hospital</li></ul>","doctor":{"id":9382,"alias":"didem-melis-oztas","name":"Didem Melis Oztas","clinic_id":1900,"photo":"doctor/679b4863afb85","first_year_working":2009,"created_at":"2025-01-30T09:37:38.775+00:00","short_description":"<p>Dr. Didem Melis Oztas is a cardiovascular surgeon at Biruni University Hospital in Istanbul. She specializes in pediatric cardiac surgery and congenital heart defects. Dr. Oztas won a national award for her research on cardiovascular stem cells.</p><ul><li>Performs specialized surgeries for Tetralogy of Fallot and Atrial Septal Defects.</li><li>Treats complex pediatric heart conditions including ventricular septal defects.</li><li>Expert in pediatric valve replacements and plastic surgery for cardiac valves.</li><li>Works at a TEMOS-accredited university hospital with 15 operating rooms.</li></ul>","specialities":[{"id":"sur.002","name":"Cardiothoracic surgeon","illness_kind_id":23},{"id":"crl.003","name":"Cardiovascular surgeon","illness_kind_id":23}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":1900,"alias":"biruni-university-hospital","name":"Biruni University Hospital","short_description":"<p>Biruni University Hospital is a TEMOS-accredited university hospital with 134 doctors across 70 departments. It opened in 2016 and treats both adults and children. Its core specialties are neurosurgery, cardiology, oncology, and hematology oncology.</p> <ul> <li>The hospital serves patients from the CIS, Europe, the USA, Canada, and Australia.</li> <li>A new 80,000 m² campus opened in 2023 in Küçükçekmece, Istanbul.</li> <li>Includes 15 operating rooms with one hybrid setup and 130 polyclinic rooms.</li> <li>On-site Faculty of Dentistry offers smile design, porcelain veneers, implants, and maxillofacial surgery.</li> <li>Interventional radiology department treats vascular diseases caused by arteriosclerosis.</li> </ul>","images":[{"base_url":"clinic/68186607259de","title":"Biruni University Hospital modern clinic building exterior in Istanbul, Turkey"},{"base_url":"clinic/681865addb474","title":"Biruni University Hospital modern glass exterior with landscaped entrance in Istanbul"},{"base_url":"clinic/65538ebb2c382","title":"Modern reception and lobby at Biruni University Hospital, Istanbul with escalators"},{"base_url":"clinic/65538ee38c8e7","title":"Patient room at Biruni University Hospital with modern hospital bed and seating area"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Beşyol, Akasya Sk. 15-1, 34295 Küçükçekmece/İstanbul, Turkey"},"rating":{"rating":0,"google":4.2,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":134,"year_foundation":2016},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/60d48fc833289.jpeg","name":"Turkish Medical Association","country_code":"TR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb725c9b963.jpeg","name":"TEMOS International Healthcare Accreditation","country_code":"DE"}]}},{"card_text":"<p>_doctor_1004_years_ specializing in coronary angioplasty – Dr. Somranthin brings extensive expertise in PTCA and coronary artery stenting at Bangkok Hospital Pattaya.</p><ul><li>Research Fellowship in cardiovascular medicine at Stanford University</li><li>Proficient in intravascular ultrasound during coronary angioplasty</li><li>Director of Khoksamrong Hospital, Lopburi (1989-1995)</li><li>Board-certified in cardiothoracic surgery</li></ul>","doctor":{"id":1004,"alias":"manoon-somranthin","name":"Manoon Somranthin","clinic_id":341,"photo":"doctor/5acf60f15652b","first_year_working":0,"created_at":"2017-07-21T07:08:36.000+00:00","short_description":"<p>Dr. Manoon Somranthin is a cardiothoracic surgeon at Bangkok Hospital Pattaya with over 30 years of experience. He specializes in heart failure, coronary angioplasty, and pacemaker implantation. Dr. Somranthin completed a cardiovascular medicine research fellowship at Stanford University in California. He practice at a JCI-accredited facility, ensuring high surgical safety standards.</p>  <ul> <li>Specializes in coronary artery stenting and percutaneous trans-luminal coronary angioplasty.</li> <li>Expert in cardiac imaging, including cardiac MRI and intravascular ultrasound.</li> <li>Former Director of Khoksamrong Hospital in Thailand.</li> <li>Maintains expertise in heart failure management and general cardiology.</li> </ul>","statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":341,"alias":"bangkok-hospital-pattaya","name":"Bangkok Hospital Pattaya","short_description":"<p>Forty percent of international medical tourists pick Bangkok Hospital Pattaya. It treats over 400,000 patients yearly from 150 countries and holds JCI accreditation. Part of the Bangkok Dusit Medical Services group, its top specialties are cardiology and cosmetic surgery.</p> <ul> <li>Heart Center performs coronary bypass surgery without a heart-lung machine.</li> <li>Received the Prime Minister's Export Award for services to international patients.</li> <li>Digital Mammogram with Tomosynthesis offers 2D and 3D breast imaging in 10 seconds with less pain.</li> <li>128-Slice CT scans coronary arteries in 4 seconds with 90% accuracy.</li> <li>Accredited by TEMOS and certified under ISO 9001 by TÜV NORD.</li> </ul>","images":[{"base_url":"clinic/5c88c5813b92d","title":"Modern exterior of Bangkok Hospital Pattaya, Thailand medical facility"},{"base_url":"clinic/5bec408353a53","title":"Spacious lobby with escalators and chandeliers at Bangkok Hospital Pattaya"},{"base_url":"clinic/5ab24be9acf23","title":"Cardiac catheterization lab at Bangkok Hospital Pattaya with advanced imaging equipment"},{"base_url":"clinic/5ab24bea004ae","title":"Patient room at Bangkok Hospital Pattaya with modern bed and bright interior"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Pattaya","id":367,"alias":"pattaya"},"address":"301 Sukumvit Road Km.143 Naklua Banglamung, Pattaya Chang Wat Chon Buri 20150"},"rating":{"rating":0,"google":4,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":100,"year_foundation":1990},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb725522d15.jpeg","name":"Certification according to DIN EN ISO 9001 by TÜV NORD CERT","country_code":"DE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb725c9b963.jpeg","name":"TEMOS International Healthcare Accreditation","country_code":"DE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df778168a0e7.jpeg","name":"THE IMTJ MEDICAL TRAVEL AWARD WINNER IN 2019","country_code":"GB"}]}},{"card_text":"<p>Specialist in congenital heart disease treatment – Narutoshi Hibino brings deep expertise in complex cardiac cases.</p><ul><li>Cardiac surgeon with years of dedicated experience</li><li>Training includes advanced congenital heart procedures</li><li>Based at Johns Hopkins Hospital, a leader in cardiac care</li></ul>","doctor":{"id":1368,"alias":"narutoshi-hibino","name":"Narutoshi Hibino","clinic_id":82,"photo":"doctor/5acf6d8be5a1c","first_year_working":0,"created_at":"2018-02-14T12:19:23.000+00:00","short_description":"<p>The doctor is a cardiac surgeon specializing in the treatment of congenital heart disease. With extensive experience in this field, the doctor has contributed significantly to advancements in surgical techniques and patient care. The focus on congenital heart disease highlights a commitment to improving outcomes for patients with complex cardiac conditions. The doctor's expertise is backed by years of practice and a dedication to staying at the forefront of cardiac surgery innovations.</p>","statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":82,"alias":"johns-hopkins-hospital","name":"Johns Hopkins Hospital","short_description":"<p>Johns Hopkins Hospital is a world-renowned medical center with 20 Nobel laureates. It pioneered CPR, renal dialysis, and the first blue baby procedure. Best known for heart and vascular, gastroenterology, and pediatrics.</p> <ul> <li>2.8 million outpatient visits and 360,000 emergency visits each year.</li> <li>The Heart and Vascular Institute performs over 20 heart transplants annually with robotic-assisted surgery.</li> <li>The Charlotte R. Bloomberg Children's Center treats 40,000 pediatric patients yearly with top cancer care.</li> <li>The Gastroenterology and Hepatology Institute is ranked #3 in the US for GI surgery and offers gastric balloon procedures.</li> <li>This hospital is the birthplace of neurosurgery, urology, and endocrinology.</li> </ul>","images":[{"base_url":"clinic/5cf776ee62f32","title":"Modern exterior of Johns Hopkins Hospital in Baltimore, USA"},{"base_url":"clinic/5ab24c7c0f639","title":"Johns Hopkins Hospital historic main building exterior in Baltimore, USA"},{"base_url":"clinic/5ab24c7c6361d","title":"Medical staff in front of Johns Hopkins Hospital main building, Baltimore"},{"base_url":"clinic/5ab24c7cac2e9","title":"Patient room with advanced medical equipment at Johns Hopkins Hospital"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"United States of America","id":44,"alias":"united-states","iso_code":"US"},"city":{"name":"Maryland","id":104,"alias":"maryland"},"address":"1800 Orleans St, Baltimore, MD 21287, USA"},"rating":{"rating":0,"google":3.3,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":0,"year_foundation":0},"accreditations":[]}},{"doctor":{"id":2373,"alias":"ibrahim-halil-tanboga","name":"Ibrahim Halil Tanboga","clinic_id":426,"photo":"doctor/6086709920678","first_year_working":2004,"created_at":"2021-04-26T07:49:43.000+00:00","short_description":"<p>Dr. Ibrahim Halil Tanboga is an interventional cardiologist at Hisar Hospital Intercontinental in Istanbul. He specializes in heart valve diseases and congenital structural heart conditions. Dr. Tanboga conducted specialized heart valve research at St. Thomas Hospital in London. He holds a PhD in Biostatistics.</p> <ul> <li>Performs TAVI and mitral balloon valvuloplasty for heart valve treatment.</li> <li>Treats coronary artery disease using IVUS, FFR, and OCT diagnostic techniques.</li> <li>Expert in arrhythmia management including electrophysiological studies and ablation.</li> <li>Member of the European Society of Cardiology and Turkish Society of Cardiology.</li> </ul>","specialities":[{"id":"crl.001","name":"Cardiologist","illness_kind_id":4},{"id":"crl.002","name":"Interventional cardiologist","illness_kind_id":4},{"id":"crs.001","name":"Congenital cardiac specialist","illness_kind_id":4}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659c91e1e53fe.jpeg","name":"Turkish Society of Cardiology"},{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659c91e4058dd.jpeg","name":"European Society of Cardiology"}]},"clinic":{"id":426,"alias":"hisar-intercontinental-hospital","name":"Hisar Hospital Intercontinental","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/426-6abe204028557.png","short_description":"<p>Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.</p> <ul> <li>Features an MR-LINAC, a 640-slice CT scanner, and a 3 Tesla MRI for precise imaging and treatment.</li> <li>Bone marrow transplant unit provides allogeneic, autologous, and haploidentical transplants in HEPA-filtered rooms.</li> <li>61 departments and 120 specialists cover a wide range of medical needs.</li> <li>Free interpreters in 15+ languages and airport transfers are included for international patients.</li> <li>Winner of Bookimed patient choice awards for oncology and international patient services.</li> </ul>","images":[{"base_url":"clinic/611f4d5aafd19","title":"Hisar Intercontinental Hospital modern clinic building exterior in Istanbul"},{"base_url":"clinic/611f4c3ef37e9","title":"Reception area at Hisar Hospital Intercontinental, modern design in Istanbul clinic"},{"base_url":"clinic/611f4cd5d0bb5","title":"Patient room at Hisar Hospital Intercontinental with modern hospital bed and monitor"},{"base_url":"clinic/611f4cac5600f","title":"Patient room at Hisar Hospital Intercontinental with modern hospital bed and equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Saray Mah. 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