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Я действительно чувствовал, что она была увлечена и сопереживала моим потребностям и объясняла все в деталях, что мне очень понравилось. Персонал был внимателен и доступен. Я чувствовала себя очень уверенно. Я бы рекомендовала эту клинику и доктора всем.","en":"I like how efficient everything was. Was met at the airport and welcomed then transferred to my hotel. Met Dr Ersa Ozbasli the next morning who was amazing and very friendly. Her expertise and explanation of my procedure was excellent. I really felt like she was passionate and empathetic towards my needs and explained  everything in detail which I loved . Staff were attentive and available. Felt very supported. I would recommend this clinic and Doctor to everyone. ","ar":"أعجبني مدى كفاءة كل شيء. تم استقبالي في المطار وتم الترحيب بي ثم تم نقلي إلى الفندق. قابلت الدكتورة إرسا أوزباسلي في صباح اليوم التالي والتي كانت رائعة وودودة للغاية. كانت خبرتها وشرحها لإجرائي ممتازاً. شعرت حقاً أنها كانت متعاطفة ومتعاطفة مع احتياجاتي وشرحت لي كل شيء بالتفصيل وهو ما أحببته. كان الموظفون منتبهين ومتوفرين. شعرت بدعم كبير. أوصي بهذه العيادة والطبيبة للجميع.","ua":"Мені сподобалося, як все було організовано. Мене зустріли в аеропорту і привітали, а потім відвезли до мого готелю. Наступного ранку я познайомився з доктором Ерсою Озбаслі, яка була дивовижною і дуже доброзичливою. Її досвід і пояснення моєї процедури були чудовими. Я дійсно відчував, що вона була пристрасною і співчутливою до моїх потреб і пояснила все в деталях, що мені дуже сподобалося. Персонал був уважним і доступним. Відчував себе дуже підтриманим. Я б рекомендувала цю клініку і лікаря всім.","pl":"Podoba mi się, jak sprawnie wszystko przebiegło. Spotkano mnie na lotnisku i powitano, a następnie przeniesiono do mojego hotelu. Następnego ranka spotkałem dr Ersa Ozbasli, która była niesamowita i bardzo przyjazna. Jej wiedza i wyjaśnienie mojej procedury były doskonałe. Naprawdę czułem, że była pełna pasji i empatii w stosunku do moich potrzeb i wyjaśniła wszystko szczegółowo, co bardzo mi się podobało. Personel był uważny i dostępny. Czułem się bardzo wspierany. Poleciłbym tę klinikę i lekarza każdemu.","de":"Mir gefällt, wie effizient alles war. Ich wurde am Flughafen abgeholt und begrüßt und dann zu meinem Hotel gebracht. Am nächsten Morgen traf ich Dr. Ersa Ozbasli, die erstaunlich und sehr freundlich war. Ihr Fachwissen und ihre Erklärungen zu meinem Verfahren waren ausgezeichnet. Ich hatte wirklich das Gefühl, dass sie mit Leidenschaft und Einfühlungsvermögen auf meine Bedürfnisse einging und mir alles im Detail erklärte, was ich sehr schätzte. Das Personal war sehr aufmerksam und hilfsbereit. Ich fühlte mich sehr unterstützt. Ich würde diese Klinik und diesen Arzt jedem empfehlen.","es":"Me gustó lo eficiente que fue todo. Me recibieron en el aeropuerto, me dieron la bienvenida y me trasladaron al hotel. A la mañana siguiente conocí a la Dra. Ersa Ozbasli, que fue increíble y muy amable. Su experiencia y la explicación de mi procedimiento fue excelente. Realmente sentí que era apasionada y empática con mis necesidades y me explicó todo en detalle, lo que me encantó. El personal era atento y disponible. Me sentí muy apoyada. Recomendaría esta clínica y esta doctora a todo el mundo.","fr":"J'ai apprécié l'efficacité de l'ensemble du processus. J'ai été accueillie à l'aéroport et transférée à mon hôtel. Le lendemain matin, j'ai rencontré le Dr Ersa Ozbasli, qui était formidable et très sympathique. Son expertise et son explication de la procédure ont été excellentes. J'ai vraiment senti qu'elle était passionnée et empathique envers mes besoins et qu'elle m'expliquait tout en détail, ce que j'ai adoré. Le personnel était attentif et disponible. Je me suis sentie très soutenue. Je recommanderais cette clinique et ce médecin à tout le monde.","kz":"Маған бәрі қаншалықты тиімді болғаны ұнайды. Әуежайда күтіп алып, қонақ үйіме апарды. Келесі күні таңертең доктор Эрса Озбаслимен кездесті, ол таңқаларлық және өте мейірімді болды. Оның сараптамасы және менің процедурамды түсіндіруі тамаша болды. Мен оның қажеттіліктеріме ынталы және жанашыр болғанын сезіндім және маған ұнайтын нәрсені егжей-тегжейлі түсіндірді. Қызметкерлер мұқият және қол жетімді болды. Қатты қолдауды сезінді. Мен осы клиниканы және дәрігерді барлығына ұсынар едім. ","pt":"Gostei do facto de tudo ter sido tão eficiente. Fui recebida no aeroporto e bem-vinda e depois transferida para o meu hotel. Conheci a Dra. Ersa Ozbasli na manhã seguinte, que foi fantástica e muito simpática. A sua experiência e explicação do meu procedimento foram excelentes. Senti que ela era realmente apaixonada e empática em relação às minhas necessidades e explicou tudo em pormenor, o que eu adorei. Os funcionários estavam atentos e disponíveis. Senti-me muito apoiada. Recomendo esta clínica e esta médica a toda a gente.","id":"Saya suka betapa efisiennya semuanya. Ditemui di bandara dan disambut kemudian diantar ke hotel saya. Bertemu dengan Dr Ersa Ozbasli keesokan paginya yang luar biasa dan sangat ramah. Keahlian dan penjelasannya tentang prosedur saya sangat baik. Saya benar-benar merasa dia bersemangat dan berempati terhadap kebutuhan saya dan menjelaskan semuanya secara rinci yang saya sukai. Stafnya penuh perhatian dan selalu siap sedia. Merasa sangat didukung. Saya akan merekomendasikan klinik dan dokter ini kepada semua orang.","uz":"Menga hamma narsa qanchalik samarali bo&#39;lganligi yoqadi. Aeroportda kutib olishdi va kutib olishdi, keyin mehmonxonamga o&#39;tkazishdi. Ertasi kuni ertalab doktor Ersa O&#39;zbasli bilan uchrashdi, u ajoyib va juda samimiy edi. Uning tajribasi va mening protseduramni tushuntirishi juda yaxshi edi. Men haqiqatan ham u mening ehtiyojlarimga ishtiyoqli va hamdard bo&#39;lganini his qildim va men yoqtirgan hamma narsani batafsil tushuntirib berdi. Xodimlar diqqatli va mavjud edi. Juda qo&#39;llab-quvvatlanganini his qildim. Men ushbu klinikani va doktorni hammaga tavsiya qilaman. ","jp":"すべてが効率的だったのがよかった。空港で出迎えてくれて、ホテルまで送ってくれました。翌朝、Ersa Ozbasli医師に会いましたが、とてもフレンドリーで素晴らしかったです。彼女の専門知識と私の手術に関する説明は素晴らしかったです。彼女は私のニーズに対して情熱的で、共感してくれているように感じました。スタッフは気配りができ、利用しやすかったです。とてもサポートされていると感じました。私はこのクリニックと医師をみんなに勧めたいと思います。","vn":"Tôi thích cách mọi thứ diễn ra hiệu quả. Tôi được đón tại sân bay và được chào đón, sau đó được đưa đến khách sạn. Sáng hôm sau tôi gặp bác sĩ Ersa Ozbasli, người rất tuyệt vời và thân thiện. Chuyên môn và cách giải thích về quy trình của cô ấy thật xuất sắc. Tôi thực sự cảm thấy cô ấy rất tâm huyết và thấu hiểu nhu cầu của tôi, giải thích mọi thứ rất chi tiết, điều mà tôi rất thích. Nhân viên rất chu đáo và sẵn sàng hỗ trợ. Tôi cảm thấy rất được hỗ trợ. Tôi sẽ giới thiệu phòng khám và bác sĩ này cho tất cả mọi người. ","cn":"我喜欢一切都如此高效。我在机场受到了迎接，然后被送往酒店。第二天早上，我见到了 Ersa Ozbasli 医生，她非常棒，也非常友好。她的专业知识和对我手术的解释都非常出色。我真的感觉到她对我的需求充满热情和同理心，并详细解释了一切，我很喜欢。工作人员服务周到。我感到很受支持。我会向所有人推荐这家诊所和医生。","it":"Mi è piaciuta l'efficienza di tutto. Sono stato accolto all'aeroporto e poi trasferito al mio hotel. Ho incontrato la dottoressa Ersa Ozbasli la mattina successiva, che è stata straordinaria e molto cordiale. La sua competenza e la spiegazione della mia procedura sono state eccellenti. Ho davvero sentito che era appassionata ed empatica nei confronti delle mie esigenze e ha spiegato tutto nei minimi dettagli, cosa che ho apprezzato molto. Il personale era attento e disponibile. Mi sono sentito molto supportato. Raccomanderei questa clinica e la dottoressa a tutti."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"translation","value":4,"answers":[],"client_comment":""},{"name":"nps","value":9,"answers":[],"client_comment":""},{"name":"manager","value":4,"answers":[],"client_comment":""}],"clinic":{"id":5852,"name":"Assoc. 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Her expertise and explanation of my procedure was excellent. I really felt like she was passionate and empathetic towards my needs and explained everything in detail which I loved.","clinic":"Staff were attentive and available.","experience":"I like how efficient everything was. Was met at the airport and welcomed then transferred to my hotel. Felt very supported.","positive":"I would recommend this clinic and Doctor to everyone."},"comment_about_bookimed":"Bookimed made it easy for me to connect and find that right doctor I was looking for . 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We are truly grateful that you chose to come from abroad for your surgery and are delighted to hear that you were satisfied with the process, the team, and especially Assoc. Prof. Dr. Esra Ozbasli.\n\nYour kind words and recommendations to other patients mean a lot to us. We strive to provide the best care possible, and it’s heartwarming to know that we met your expectations.\n\nIf you ever need assistance in the future or have any questions, please don't hesitate to reach out. We wish you a speedy recovery and all the best in your health journey.\nWarm regards,\n\n","created_at":"2024-11-17T17:15:27.398+00:00"},"client_response":null,"doctor":{"id":8319,"name":"Esra Ozbasli","alias":"esra-ozbasli"},"comment_for_bookimed":"Bookimed made it easy for me to connect and find that right doctor I was looking for . "},{"id":18882,"base_locale":"ru","text":{"ru":"Благодарю за оказанный прием. Получила квалифицированную консультацию с дальнейшими рекомендациями ","en":"Thank you for the appointment. I received qualified counselling with further recommendations","ar":"شكراً لك على الموعد. تلقيت استشارات مؤهلة مع مزيد من التوصيات","ua":"Дякую за наданий прийом. Отримала кваліфіковану консультацію з подальшими рекомендаціями","pl":"Dziękuję za spotkanie. Otrzymałem wykwalifikowaną poradę z dalszymi zaleceniami","de":"Ich danke Ihnen für den Termin. Ich erhielt eine qualifizierte Beratung mit weiteren Empfehlungen","es":"Gracias por la cita. Recibí asesoramiento cualificado con recomendaciones adicionales","fr":"Je vous remercie pour le rendez-vous. J'ai reçu des conseils qualifiés et d'autres recommandations.","kz":"Мейірімді қабылдауыңызға рахмет. Қосымша ұсыныстары бар білікті кеңес алдым. ","pt":"Obrigado pela consulta. Recebi um aconselhamento qualificado com outras recomendações","id":"Terima kasih atas janji temu Anda. Saya menerima konseling yang memenuhi syarat dengan rekomendasi lebih lanjut","uz":"Mehribon qabulingiz uchun tashakkur. Qo&#39;shimcha tavsiyalar bilan malakali maslahat oldim. ","jp":"予約ありがとうございました。適格なカウンセリングを受け、更なる提案を受けました","vn":"Cảm ơn sự đón tiếp nồng hậu của quý vị. Tôi đã nhận được tư vấn chuyên môn kèm theo những khuyến nghị bổ sung. ","cn":"感谢您的预约。我接受了合格的咨询，并得到了进一步的建议","it":"Grazie per l'accoglienza ricevuta. Ho ricevuto una consulenza qualificata con ulteriori raccomandazioni."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Компетентность врача"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":["Компетентность"],"client_comment":""},{"name":"personal","value":5,"answers":["Внимательное отношение к моим потребностям"],"client_comment":""},{"name":"comfort","value":5,"answers":[""],"client_comment":""},{"name":"coordination","value":5,"answers":["Ответы на мои запросы"],"client_comment":""},{"name":"translation","value":5,"answers":["Качество перевода"],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Понимание моих потребностей"],"client_comment":""}],"clinic":{"id":5852,"name":"Assoc. 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Excellent communication and information support","flags":[{"name":"is_approved","value":true,"created_at":"2025-02-24T14:38:55.814+00:00","updated_at":"2025-02-25T09:54:39.937+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2025-02-24T14:38:55.814+00:00","updated_at":"2025-02-24T14:39:14.654+00:00"},{"name":"is_anonymously","value":true,"created_at":"2025-02-24T14:39:03.864+00:00","updated_at":"2025-02-24T14:39:03.864+00:00"},{"name":"would_recommend","value":true,"created_at":"2025-02-24T14:39:20.244+00:00","updated_at":"2025-02-24T14:39:28.230+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2025-02-25T09:54:39.589+00:00","updated_at":"2025-02-25T09:54:39.589+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2025-06-11T14:14:27.037+00:00","updated_at":"2025-06-11T14:14:27.037+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:29:41.705+00:00","updated_at":"2026-03-22T09:57:38.780+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":"Thank you for the appointment. I received qualified counselling with further recommendations"},"doctor":null,"comment_for_bookimed":"Быстрота и удобства общение. Отличная коммуникация и информационная поддержка "},{"id":22110,"base_locale":"ru","text":{"en":""},"likes":0,"dislikes":0,"images":[{"full_url":"review/68f6780e0ccd2_b.jpeg","preview_url":"review/68f6780e0ccd2_s.jpeg"},{"full_url":"review/68f6780f9a284_b.jpeg","preview_url":"review/68f6780f9a284_s.jpeg"}],"ratings":[{"name":"main","value":5,"answers":["Удобства в клинике"],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[""],"client_comment":""},{"name":"personal","value":5,"answers":[""],"client_comment":""},{"name":"comfort","value":5,"answers":[""],"client_comment":""},{"name":"coordination","value":5,"answers":[""],"client_comment":""},{"name":"translation","value":5,"answers":[""],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Скорость коммуникации"],"client_comment":""}],"clinic":{"id":5852,"name":"Assoc. 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Ruber Internacional is a JCI-accredited private hospital in Madrid, Spain. Ranked among Spain's top 6 hospitals by Forbes. Specializes in neurosurgery, orthopedics, and cardiology.</p> <ul> <li>Performed 6,000+ surgeries and 93,000+ consultations in 2022 alone.</li> <li>Equipped with Gamma Knife ICON, CyberKnife, Da Vinci Xi, and 3-Tesla MRI.</li> <li>Treats both adults and children, with 108 private rooms and 15 luxury suites.</li> <li>ISO 9001, ISO 14001, and ISO 50001 certified for quality and environmental management.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"","good_fit_for":"","why_its_ranked":""},"advertising_invoice_id":null,"reviews":[{"id":26745,"base_locale":"en","text":{"ru":"Момент, который особенно запомнился, это когда я сидел с моим врачом, и он разбирал мои МРТ-сканы, объясняя каждую деталь с ясностью, которую я очень ценил. Этот подход был характерен для всего моего взаимодействия с клиникой. Финансовый аспект также был представлен прозрачно; не было дополнительных расходов сверх начальной сметы, что было важной частью моего процесса принятия решений. Я все еще нахожусь на раннем этапе восстановления. Мой основной совет тем, кто рассматривает этот путь и эту клинику, прост. Доверьтесь врачам в Ruber.","en":"The moment that stands out most was sitting with my doctor as he went through my MRI scans, explaining every detail with a clarity I appreciated. This approach was representative of my entire interaction with the clinic. The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process. I am still in early recovery. My main piece of advice for anyone considering this path and this clinic is straightforward. Trust the doctors at Ruber.","ar":"أبرز لحظة كانت عندما كنت أجلس مع طبيبي أثناء استعراضه لتصاوير الرنين المغناطيسي الخاصة بي، موضحًا كل تفصيل بوضوح قدّرته كثيرًا. كان هذا النهج يعكس كل تعاملي مع العيادة. كما تم التعامل مع الجانب المالي بشفافية؛ لم تكن هناك أي نفقات إضافية تفوق السعر المبدئي، وكان ذلك جزءًا هامًا من عملية اتخاذ قراري. أنا لا أزال في مرحلة التعافي المبكر. نصيحتي الرئيسية لأي شخص يفكر في هذا المسار وهذه العيادة بسيطة. ثق في الأطباء في روبر.","ua":"Момент, який запам'ятався найбільше, був тоді, коли я сидів з моїм лікарем, і він розглядав мої МРТ-знімки, пояснюючи кожну деталь з ясністю, яку я дуже оцінив. Такий підхід характерний для всієї моєї взаємодії з клінікою. Фінансовий аспект також був прозорим; не було жодних додаткових витрат понад початкову оцінку, що було важливою частиною мого процесу прийняття рішення. Я ще на початковій стадії відновлення. Моя головна порада для тих, хто розглядає цей шлях і цю клініку, проста. Довіртеся лікарям у Ruber.","pl":"Momentem, który najbardziej zapadł mi w pamięć, było siedzenie z moim lekarzem, gdy przeglądał moje skany MRI, wyjaśniając każdy szczegół z klarownością, którą doceniłem. To podejście było reprezentatywne dla całej mojej interakcji z kliniką. Aspekt finansowy również był obsłużony w sposób przejrzysty; nie było dodatkowych kosztów poza pierwotną wyceną, co było ważną częścią mojego procesu podejmowania decyzji. Nadal jestem na wczesnym etapie rekonwalescencji. Moja główna rada dla każdego, kto rozważa tę drogę i tę klinikę, jest prosta. Zaufaj lekarzom w Ruber.","de":"Der Moment, der mir besonders im Gedächtnis geblieben ist, war das Gespräch mit meinem Arzt, als er meine MRT-Scans mit einer Klarheit erklärte, die ich sehr geschätzt habe. Diese Herangehensweise war repräsentativ für meine gesamte Interaktion mit der Klinik. Auch der finanzielle Aspekt wurde transparent gehandhabt; es gab keine zusätzlichen Kosten über das ursprüngliche Angebot hinaus, was ein wichtiger Teil meines Entscheidungsprozesses war. Ich befinde mich noch in der frühen Genesungsphase. Mein Hauptanliegen für alle, die diesen Weg und diese Klinik in Betracht ziehen, ist ganz einfach: Vertrauen Sie den Ärzten bei Ruber.","es":"El momento que más se destacó fue cuando me senté con mi médico mientras revisaba mis escaneos de resonancia magnética, explicando cada detalle con una claridad que aprecié. Este enfoque fue representativo de toda mi interacción con la clínica. El aspecto financiero también se manejó de manera transparente; no hubo gastos adicionales además del presupuesto inicial, lo cual fue una parte importante de mi proceso de toma de decisiones. Todavía estoy en las primeras etapas de recuperación. Mi principal consejo para cualquiera que esté considerando este camino y esta clínica es sencillo. Confíe en los médicos de Ruber.","fr":"Le moment qui ressort le plus est celui où j'étais assis avec mon médecin pendant qu'il examinait mes clichés d'IRM, expliquant chaque détail avec une clarté que j'ai appréciée. Cette approche était représentative de toute mon interaction avec la clinique. L'aspect financier a également été traité de manière transparente ; il n'y avait pas de frais supplémentaires par rapport au devis initial, ce qui a été un élément important dans mon processus de décision. Je suis encore en phase de rétablissement précoce. Mon principal conseil pour toute personne envisageant cette voie et cette clinique est simple. Faites confiance aux médecins de Ruber.","kz":"Ең есте қалған сәт – менің дәрігеріммен бірге отырып, оның МРТ суреттерін қарап, әрбір детальді айқындықпен түсіндіріп берген кезі. Бұл тәсіл менің клиникамен барлық байланысымның мәнін білдіргендей болды. Қаржылық жағы да ашық түрде өткізілді; бастапқы бағаға қосымша шығындар болмады, бұл менің шешім қабылдау процесімде маңызды болды. Мен әлі еркін қалпына келтіру кезеңіндемін. Осы жолды және осы клиниканы таңдайтын адамдарға негізгі кеңесім қарапайым. «Рубер» дәрігерлеріне сеніңіз.","pt":"O momento que mais se destacou foi sentar-me com o meu médico enquanto ele analisava minhas ressonâncias magnéticas, explicando cada detalhe com uma clareza que eu apreciei. Esta abordagem foi representativa de toda a minha interação com a clínica. O aspecto financeiro também foi tratado de forma transparente; não houve despesas adicionais além da cotação inicial, o que foi uma parte importante do meu processo de tomada de decisão. Ainda estou no início da recuperação. Meu principal conselho para quem está considerando este caminho e esta clínica é direto. Confie nos médicos do Ruber.","id":"Momen yang paling berkesan adalah duduk bersama dokter saya saat ia menjelaskan hasil pemindaian MRI saya, menjelaskan setiap detail dengan kejelasan yang saya hargai. Pendekatan ini mencerminkan seluruh interaksi saya dengan klinik. Aspek keuangan juga ditangani dengan transparan; tidak ada biaya tambahan di luar perkiraan awal, yang merupakan bagian penting dari proses pengambilan keputusan saya. Saya masih dalam tahap pemulihan awal. Saran utama saya untuk siapa pun yang mempertimbangkan jalur ini dan klinik ini cukup sederhana. Percayalah pada dokter di Ruber.","uz":"Ҳамеша ёдимда қолган дақиқалардан бири шифокоримнинг ёнимда ўтириб, ҳайдамасан МРТ тасвирларимни таҳлил қилиб, ҳар бир детални аниқлик билан тушунтирган дақиқаси эди. Бу ёндашув мени клиника билан бўлган бутун муносабатларимнинг намунаси бўлди. Молиявий жиҳатлари ҳам қизартирилган ҳолда ечилди; бошланғич таклифдан ташқари қўшимча харжатлар бўлмади, бу эса қарор қабул қилиш жараёнида мен учун муҳим бўлди. Ҳали ҳам эрта тикланиш давридаман. Бу йўлни ва ушбу клиникани танлажаклар учун асосий маслаҳатим оддий. Рубер шифокорларига ишонинг.","jp":"私が最も印象に残っている瞬間は、私のMRIスキャンを見ながら、詳細を明確に説明してくれた医師と一緒に座っていた時です。このアプローチは、クリニック全体との関わり方を象徴していました。財政的な側面も透明性を持って対処され、初期見積もり以上の追加費用はなく、これは私の意思決定プロセスにおいて重要な要素でした。私はまだ回復の初期段階にいます。私がこの道とこのクリニックを考えている人への主なアドバイスは簡潔です。ルーベルの医師を信頼してください。","vn":"Khoảnh khắc nổi bật nhất là lúc tôi ngồi cùng bác sĩ của mình khi ông xem qua các bản chụp MRI của tôi, giải thích từng chi tiết với sự rõ ràng mà tôi rất trân trọng. Cách tiếp cận này là đại diện cho toàn bộ trải nghiệm của tôi với phòng khám. Khía cạnh tài chính cũng được xử lý minh bạch; không có chi phí phát sinh thêm ngoài việc báo giá ban đầu, điều này là một phần quan trọng trong quá trình ra quyết định của tôi. Tôi vẫn đang trong giai đoạn hồi phục sớm. Lời khuyên chính của tôi cho bất kỳ ai đang cân nhắc con đường này và phòng khám này rất đơn giản. Hãy tin tưởng vào các bác sĩ tại Ruber.","cn":"让我印象最深刻的时刻是与我的医生一起坐下，他详细解释了我的MRI扫描结果，清晰度让我颇为赞赏。这种方法反映了我在整个诊所的互动体验。财务方面也处理得很透明；除了最初的报价，没有额外费用，这在我的决策过程中是一个重要部分。我仍处于早期康复阶段。对于考虑这条路和这家诊所的任何人，我的主要建议很简单。信任Ruber的医生。","it":"Il momento che spicca di più è stato quando sono stato seduto con il mio medico mentre esaminava le mie scansioni MRI, spiegando ogni dettaglio con una chiarezza che ho apprezzato. Questo approccio era rappresentativo di tutta la mia interazione con la clinica. Anche l'aspetto finanziario è stato gestito in modo trasparente; non ci sono state spese aggiuntive oltre al preventivo iniziale, il che è stato un elemento importante del mio processo decisionale. Sono ancora nella fase iniziale del recupero. Il mio consiglio principale per chiunque stia considerando questo percorso e questa clinica è semplice. Fidatevi dei medici di Ruber."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"recommend","value":10,"answers":[],"client_comment":""},{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":6225,"name":"Hospital Ruber Internacional","alias":"hospital-ruber-internacional","geo":{"latitude":40.4167279,"longitude":-3.7032905,"country":{"id":34,"name":"Spain","alias":"spain","iso_code":"ES","name_forms":{"base_form":"Spain"}},"city":{"id":346,"name":"Madrid","name_forms":{"base_form":"Madrid"},"alias":"madrid","country_iso_code":"ES"},"address":"40, 416114,-3.714781, Centro, 28013 Madrid, Испания"},"rating":{"rating":5,"google":4.5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":0,"comfort":0,"coordination":0,"manager":5,"translation":0,"personal":0},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"},{"name":"is_hide","value":false,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"}]},"order":{"illness_kind":{"id":2,"name":"Neurosurgery","alias":"neurosurgery","name_forms":{"base_form":"Neurosurgery","form_4":"neurosurgeon","form_6":"neurosurgeons","form_11":"neurosurgeons"}},"illness":null,"operation":{"id":112,"name":"Gamma Knife","alias":"gamma-knife","illness_kind_ids":[2,7,63],"name_forms":{"base_form":"Gamma Knife"},"use_for_listing":true},"operation_ids":[112],"diagnostic":null,"manager":{"id":849807,"name":"Yasmina El"},"flow":"Autopublication bot"},"user":{"id":1082951,"name":"Stephen O'Donnell","country_code":"PT","country_name":"Portugal"},"created_at":"2026-08-10T16:08:27.082+00:00","summary":{"doctor":"The moment that stands out most was sitting with my doctor as he went through my MRI scans, explaining every detail with a clarity I appreciated.","clinic":"This approach was representative of my entire interaction with the clinic. The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process.","experience":"The financial aspect was also handled transparently; there were no additional expenses on top of the initial quote, which was an important part of my decision-making process.","positive":"Trust the doctors at Ruber."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2026-08-10T16:08:26.305+00:00","updated_at":"2026-08-12T15:14:54.437+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2026-08-10T16:08:26.305+00:00","updated_at":"2026-08-11T10:26:31.163+00:00"},{"name":"is_anonymously","value":true,"created_at":"2026-08-11T10:26:31.144+00:00","updated_at":"2026-08-11T10:26:37.803+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2026-08-12T15:14:54.238+00:00","updated_at":"2026-08-12T15:14:54.238+00:00"},{"name":"would_recommend","value":false,"created_at":"2026-08-12T15:14:54.238+00:00","updated_at":"2026-08-12T15:14:54.238+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2026-08-13T02:30:14.617+00:00","updated_at":"2026-08-13T02:30:14.617+00:00"}],"partner_response":null,"client_response":{"what_like_text":"","what_not_like_text":"","preview_to_review_text":""},"doctor":null,"comment_for_bookimed":""},{"id":25520,"base_locale":"en","text":{"ru":"В целом мой опыт онлайн-консультации оказался положительным. Общение было четким и профессиональным, а координаторы на протяжении всего процесса оказывали поддержку и оперативно реагировали на запросы. На данном этапе все организовано на высоком уровне и проходит без затруднений.","en":"My online consultation experience was positive overall. Communication was clear and professional, and the coordinators were supportive and responsive throughout the process. At this stage, everything has been well organized and smooth.","ar":"كانت تجربتي في الاستشارة عبر الإنترنت إيجابية بشكل عام. كان التواصل واضحًا ومهنيًا، وكان المنسقون داعمين ومتجاوبين طوال العملية. في هذه المرحلة، كان كل شيء منظمًا وسلسًا.","ua":"Загалом мої враження від онлайн-консультації були позитивними. Спілкування було чітким і професійним, а координатори протягом усього процесу надавали підтримку та оперативно реагували на запити. На даному етапі все організовано на високому рівні та проходить без затримок.","pl":"Moje doświadczenia związane z konsultacją online były ogólnie pozytywne. Komunikacja przebiegała w sposób jasny i profesjonalny, a koordynatorzy przez cały czas okazywali wsparcie i szybko reagowali na moje potrzeby. Na tym etapie wszystko zostało dobrze zorganizowane i przebiegało bez zakłóceń.","de":"Meine Erfahrungen mit der Online-Beratung waren insgesamt positiv. Die Kommunikation war klar und professionell, und die Koordinatoren haben mich während des gesamten Prozesses tatkräftig unterstützt und waren stets ansprechbar. Bislang verlief alles gut organisiert und reibungslos.","es":"En general, mi experiencia con la consulta en línea ha sido positiva. La comunicación ha sido clara y profesional, y los coordinadores se han mostrado muy serviciales y receptivos durante todo el proceso. Hasta ahora, todo ha estado bien organizado y ha transcurrido sin problemas.","fr":"Mon expérience de consultation en ligne a été globalement positive. La communication a été claire et professionnelle, et les coordinateurs se sont montrés disponibles et réactifs tout au long du processus. Jusqu’à présent, tout s’est bien déroulé et a été parfaitement organisé.","kz":"Менің онлайн кеңес беру тәжірибем жалпы алғанда оң болды. Қарым-қатынас анық және кәсіби болды, ал үйлестірушілер бүкіл процесс барысында қолдау көрсетіп, жауапты болды. Бұл кезеңде бәрі жақсы ұйымдастырылған және бірқалыпты өтті.","pt":"A minha experiência com a consulta online foi, no geral, positiva. A comunicação foi clara e profissional, e os coordenadores mostraram-se prestáveis e receptivos ao longo de todo o processo. Até ao momento, tudo tem corrido de forma bem organizada e sem complicações.","id":"Secara keseluruhan, pengalaman konsultasi daring saya cukup memuaskan. Komunikasinya jelas dan profesional, dan para koordinator sangat mendukung serta responsif sepanjang proses tersebut. Hingga saat ini, semuanya telah terorganisir dengan baik dan berjalan lancar.","uz":"Onlayn konsultatsiya tajribam umuman olganda ijobiy bo&#39;ldi. Muloqot aniq va professional edi, koordinatorlar esa jarayon davomida qo&#39;llab-quvvatlovchi va tezkor bo&#39;lishdi. Bu bosqichda hamma narsa yaxshi tashkil etilgan va muammosiz o&#39;tdi.","jp":"オンライン相談の体験は、全体的に良いものでした。コミュニケーションは明確かつプロフェッショナルで、コーディネーターの方々もプロセス全体を通じて親身に対応し、迅速に反応してくれました。現時点では、すべてがしっかりと整えられており、順調に進んでいます。","vn":"Nhìn chung, trải nghiệm tư vấn trực tuyến của tôi rất tích cực. Việc giao tiếp rõ ràng và chuyên nghiệp, các điều phối viên hỗ trợ và phản hồi nhanh chóng trong suốt quá trình. Đến thời điểm này, mọi việc đều được tổ chức tốt và diễn ra suôn sẻ.","cn":"总体而言，我的在线咨询体验非常不错。沟通清晰且专业，协调员在整个过程中都给予了大力支持，响应迅速。目前为止，一切安排井井有条，进展顺利。","it":"La mia esperienza con la consulenza online è stata nel complesso positiva. La comunicazione è stata chiara e professionale, e i coordinatori si sono dimostrati disponibili e reattivi durante tutto il processo. Finora tutto è stato ben organizzato e si è svolto senza intoppi."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":["Doctor's expertise"],"client_comment":""},{"name":"consultation_arrangement","value":5,"answers":[],"client_comment":""},{"name":"consultation_duration","value":5,"answers":[],"client_comment":""},{"name":"consultation_value","value":5,"answers":[],"client_comment":""},{"name":"consultation_connection","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""},{"name":"nps","value":10,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":["Answer speed"],"client_comment":""}],"clinic":{"id":6225,"name":"Hospital Ruber Internacional","alias":"hospital-ruber-internacional","geo":{"latitude":40.4167279,"longitude":-3.7032905,"country":{"id":34,"name":"Spain","alias":"spain","iso_code":"ES","name_forms":{"base_form":"Spain"}},"city":{"id":346,"name":"Madrid","name_forms":{"base_form":"Madrid"},"alias":"madrid","country_iso_code":"ES"},"address":"40, 416114,-3.714781, Centro, 28013 Madrid, Испания"},"rating":{"rating":5,"google":4.5,"facebook":0,"percent_of_satisfied_clients":98,"doctor":0,"comfort":0,"coordination":0,"manager":5,"translation":0,"personal":0},"flags":[{"name":"has_active_agencies","value":true,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"},{"name":"is_hide","value":false,"created_at":"2024-12-09T13:23:32.767+00:00","updated_at":"2024-12-09T13:23:32.767+00:00"}]},"order":{"illness_kind":{"id":17,"name":"Gynecology","alias":"gynecology","name_forms":{"base_form":"Gynecology","form_4":"gynecologist","form_6":"gynecologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":{"id":608,"name":"Online Consultation with Gynecologist","alias":"online-consultation-with-gynecologist","illness_kind_ids":[35],"name_forms":{"base_form":"Online Consultation with Gynecologist"}},"manager":{"id":1000328,"name":"Sofiia Sahan"},"flow":"Remote consultation"},"user":{"id":1032599,"name":"Natia ","country_code":"GE","country_name":"Georgia"},"created_at":"2026-05-27T05:17:59.877+00:00","summary":{"clinic":"the coordinators were supportive and responsive throughout the process","experience":"My online consultation experience was positive overall. 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The platform was easy to navigate. also appreciated having coordinators available to answer questions and assist with communication. It made the whole process feel more organized and less stressful.","what_not_like_text":"At this stage of my experience with Bookimed, I haven’t had any negative impressions. Our communication has been smooth so far, and everything has been clear and professional.","preview_to_review_text":"My online consultation experience was positive overall. Communication was clear and professional, and the coordinators were supportive and responsive throughout the process. 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hospital, ask for written information about the procedure you've had.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T2","text":"Home doctor needs the clinic's follow-up recommendations in a written discharge summary","document":"discharge summary","source":{"url":"https://sbuhb.nhs.wales/about-us/individual-patient-commissioning/ipc-folder/advice-on-accessing-treatment-abroad","host":"sbuhb.nhs.wales","quote":"When you have treatment abroad, you must ask the treatment provider for their follow-up recommendations documented within a written discharge summary in English.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T3","text":"Ask for copies of all prescriptions before you leave","document":"prescription copies","source":{"url":"https://travelhealthpro.org.uk/news/699/travelling-abroad-for-treatment","host":"travelhealthpro.org.uk","quote":"Remember to ask for copies of all your treatment records, including prescriptions, scans and x-rays before you leave.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T4","text":"Home doctor needs the dates for required blood tests and follow-up appointments","document":"written aftercare plan","source":{"url":"https://sbuhb.nhs.wales/about-us/individual-patient-commissioning/ipc-folder/advice-on-accessing-treatment-abroad","host":"sbuhb.nhs.wales","quote":"This should include any medication and doses, as well as any dates that blood tests and follow-up appointments must be carried out.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}}],"checked_at":"2026-11-14","next_check_at":"2027-11-14","version":1},"alternatives":{"status":"ok","items":[{"id":"A1","text":"You want a surgery regarded as the gold standard","name":"Midurethral sling","source":{"url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC10381666/pdf/life-13-01480.pdf","host":"pmc.ncbi.nlm.nih.gov","quote":"Midurethral procedures remain the gold standard for surgical treatment of stress urinary incontinence, although the potential of serious complications following this procedure should be taken into consideration always.","tier":"tier1_medical","fetched_at":"2026-11-14","http_status":200},"operation_id":null},{"id":"A2","text":"You are considering stitches that lift the urethra for stress incontinence","name":"Colposuspension","source":{"url":"https://www.acog.org/womens-health/faqs/urinary-incontinence","host":"acog.org","quote":"Colposuspension—Stitches are placed on either side of the bladder neck and attached to nearby supporting structures to lift up the urethra and hold it in place.","tier":"tier1_medical","fetched_at":"2026-11-14","http_status":200},"operation_id":null},{"id":"A3","text":"You prefer a nonsurgical device for stress incontinence","name":"Vaginal pessary","source":{"url":"https://www.acog.org/womens-health/faqs/urinary-incontinence","host":"acog.org","quote":"A pessary is a device that is inserted into the vagina to treat pelvic support problems and SUI.","tier":"tier1_medical","fetched_at":"2026-11-14","http_status":200},"operation_id":null}],"checked_at":"2026-11-14","next_check_at":"2027-11-14","version":1},"technique_details":{"status":"ok","items":[{"id":"classic-kelly-plication","name":"Classic Kelly plication (bladder neck suture plication)","how_it_works":{"status":"missing","reason":"no_official_source"},"recovery_daily":{"status":"missing","reason":"no_official_source"}},{"id":"kelly-kennedy-plication","name":"Kelly-Kennedy plication with anterior colporrhaphy","how_it_works":{"status":"missing","reason":"no_official_source"},"recovery_daily":{"status":"missing","reason":"no_official_source"}}],"checked_at":"2026-11-14","next_check_at":"2027-11-14","version":1}}},"hrefLanguages":[{"rel":"alternate","hreflang":"en","language":"en","href":"https://us-uk.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"ru","language":"ru","href":"https://ru.bookimed.com/clinics/procedure=plikaciya-po-kelli/"},{"rel":"alternate","hreflang":"ar","language":"ar","href":"https://ar.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"id","language":"id","href":"https://id.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"uk","language":"ua","href":"https://ua.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"kk","language":"kz","href":"https://kz.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"es","language":"es","href":"https://es.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"pt","language":"pt","href":"https://pt.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"de","language":"de","href":"https://de.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"fr","language":"fr","href":"https://fr.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"pl","language":"pl","href":"https://pl.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"it","language":"it","href":"https://it.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"ja","language":"jp","href":"https://jp.bookimed.com/clinics/procedure=kelly-plication/"},{"rel":"alternate","hreflang":"en-AU","language":"en","href":"https://au.bookimed.com/clinics/procedure=kelly-plication/"}],"questionsAndAnswers":[],"faqInSchema":false,"reviews":{"reviews":[{"id":27450,"user":{"id":1080159,"name":"Oladimeji  ","country_code":"NG"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10}],"text":{"en":"The most important thing for future patients to know is to be prepared for new realities. I came ready for a laser enucleation operation for my medium-sized prostate, but I ended up undergoing a steam ablation procedure instead after my consultation. My surgeon was very good. He clearly explained the urination improvement timeline, which was quite reassuring as I begin my recovery. Although there has been little contact from the clinic since I left, the care I received on-site was excellent. My main advice is to go in with an open mind, as your final treatment plan might be different from what you initially expected."},"order":{"operation":{"id":728,"name":{"en":"Holmium Laser Enucleation of the Prostate"}},"illness":{"id":108,"name":{"en":"Benign prostatic hyperplasia (BPH)"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-26T08:30:23.191+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"The care I received on-site was excellent."}}},{"id":26971,"user":{"id":1046269,"name":"Stefan  ","country_code":"GB","country_name":{"en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"The professor’s jokes helped me feel relaxed before the procedure. That supportive feeling was consistent throughout. I had a great experience from start to finish; the staff were polite, professional, and very helpful. A special mention has to go to Ibrohim, who was incredibly helpful throughout my stay, translating everything and regularly checking in after the procedure. The cryoablation addressed multiple nerve branches, and I'm healing with a clean, minimal scar. If like me you have tried all other options, then give it a go, as it’s the safer option than the dorsal neurectomy. I felt genuinely well looked after."},"order":{"operation":{"id":1548,"name":{"en":"Selective Dorsal Cryoablation"}},"illness":{"id":3528,"name":{"en":"Premature Ejaculation"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-26T11:30:45.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"I had a great experience from start to finish. The staff were polite, professional and very helpful. The professor did his best with the English he knew to reassure me, and his jokes helped me feel relaxed before the procedure.\nA special mention has to go to Ibrohim, who was incredibly helpful throughout my stay. He translated everything, recommended places to visit, rearranged my airport transport when I stayed an extra day, and regularly checked in after the procedure to make sure I was okay and didn't need anything.\nI felt genuinely well looked after throughout the whole experience and would definitely recommend the clinic."}},"summary":{"positive":{"en":"I had a great experience from start to finish; the staff were polite, professional, and very helpful."}}},{"id":14350,"user":{"id":546159,"name":"Ivanka ","country_code":"NO","country_name":{"en":"Norway"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"This is one of the best hospitals I’ve ever visit! It combines high quality of medicine services with perfect organisation, communication and translations service.\nI want to send my sincere thanks to Professor Ahmed Tunc Özdemir fra department of urology. He is incredibly knowledgeable, professional and always ready to help! I warmly recommend professor to all the patients who need a really skilled doctor who is always willing to do his best for helping! He has in addition, very kind and generous personality!\nMy sincere thanks goes further to coordinator Alisher and translator Gulnaz.\nAlisher is a perfect example of the right person on the right place. He possess executive management skills and it is a pleasure to communicate with him. He is expert to organise, coordinate and give a quick feedback. He is always smiling and polite. Alisher is always trying to solve all the problems on a best way and is a really good listener and communicator.\nLast but not least I want to express my sincere gratitude to translator Gulnaz! Gulnaz is extremely talented, professional, kind and supportive person ! She is the person you will  be happy to meet when you are far from home and need help to understand a different language. She is like a little sunshine on a rainy day, always kind and smiling and always ready to make you feel better! \nThe perfect combination of highly skilled people makes really this hospital special.\nIn addition there are very nice staff on the 7th floor. Both nurses and caregivers are amazing and very helpful. Special thanks to nurse Nestle for her help!\nWhole the hospital is very nice and welcoming. I liked the restaurant and food.\nI highly recommend that hospital to everyone!"},"order":{"diagnostic":{"id":48,"name":{"en":"Consultation with a urologist"}}},"doctor_info":{"id":4663,"name":"Tunc Ozdemir","alias":"tunc-ozdemir"},"clinic_info":{"id":2943,"name":"Istanbul Florence Nightingale Hospital","alias":"group-florence-nightingale-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-02-24T07:52:18.926+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"This is my 4 medical trip with Bookimed. My special thanks goes to the amazing dr. Hanna who is working 24/7 and it always ready to find the best solution for the problem! She is really incredible person. I will continue to use Bookimed  for further medical treatments abroad."},"summary":{"positive":{"en":"I highly recommend that hospital to everyone!"}}},{"id":25958,"user":{"id":1049881,"name":"Аleksandr  ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"What worried me most was what haemodialysis would actually be like and how I would feel. But my doctor was honest about what to expect and explained the whole process very clearly, including the diet and fluid restrictions. As it turns out, I feel better than I expected. I’ve been prescribed three sessions a week, and the support from the clinic since I started treatment has been brilliant. They’re always available, they’ve checked in on how I’m feeling and given me clear instructions. Importantly, there were no additional costs. My advice to future patients would be to prioritise their health above all else."},"order":{"operation":{"id":848,"name":{"en":"Dialysis"}},"illness":{"id":310,"name":{"en":"Polycystic kidney disease"}},"diagnostic":{"id":306,"name":{"en":"Lab tests"}}},"clinic_info":{"id":46,"name":"Wiener Privatklinik (WPK)","alias":"wiener-privat-klinik","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-23T06:06:42.319+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Everything's fine."}},"summary":{"positive":{"en":"The support from the clinic since I started treatment has been brilliant."}}},{"id":26688,"user":{"id":968058,"name":"Brian ","country_code":"IE"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My main concern was the complexity of my case, which required addressing both Peyronie's disease and implanting a prosthesis. The surgeon was excellent. It was a very difficult job, but the two-hour surgery was successful because we followed his recommendations. I'm in early recovery, and while it is highly painful, that was to be expected. The support system was also solid. Communication with my coordinator and interpreter, Ibrohim, was excellent. He was very friendly and reassuring throughout the process, which made a significant difference. There was nothing that could have been better."},"order":{"illness":{"id":1165,"name":{"en":"Peyronie's disease"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-07T10:02:07.941+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"en":"The surgeon was excellent, it was a very difficult job : payronies and prosthetic. 2 hour surgery. We followed his recommendations and it was very successful. Highly painful recovery but that is to be expected.\nExcellent communications with the coordinator/interpreter \nThank you Ibrohim, very friendly and reassuring"}},"summary":{"positive":{"en":"There was nothing that could have been better."}}},{"id":27578,"user":{"id":1100218,"name":"Joseph Finneran","country_code":"CA","country_name":{"en":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My coordinator has been incredible through all stages of this process. She checked in daily, sometimes multiple times a day, ensuring every aspect of my treatment for benign prostatic hyperplasia was managed well, which made the entire situation so much easier to navigate. I'm still in early recovery. The surgeon, staff, and the clinic itself were all excellent. When I considered what could be improved, honestly, nothing came to mind. The consistent communication and management of the process were that thorough. Everything was handled for me from start to finish with great care."},"order":{"illness":{"id":108,"name":{"en":"Benign prostatic hyperplasia (BPH)"}}},"clinic_info":{"id":87,"name":"Anadolu Medical Center","alias":"anadolu-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-03T17:42:22.501+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"en":"Coordinator has been amazing at all stages of the process, she's checked in daily or many times daily, made sure all aspects of the process were managed very well and has made the entire experience so much easier to navigate."},"what_not_like_text":{"en":"Nothing comes to mind - She's been absolutely amazing."}},"summary":{"positive":{"en":"When I considered what could be improved, honestly, nothing came to mind."}}},{"id":26439,"user":{"id":1069893,"name":"Аnatolіi ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"The aspect that concerned me the most was the recovery process itself, but the doctor immediately alleviated my fears. During the consultation, he honestly discussed the healing timelines and clearly explained all the stages of the procedure and its risks, which helped me feel more confident. After the surgery, the clinic did not leave me on my own. They actively called to check on my well-being and provided very clear care instructions. No surprises. It was pleasant to see that there were no additional costs beyond what I had paid to the clinic. It was the right choice."},"order":{"operation":{"id":824,"name":{"en":"Circumcision"}},"illness":{"id":63,"name":{"en":"Phimosis"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-07-23T08:19:26.884+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"It was the right choice."}}},{"id":26893,"user":{"id":1061864,"name":"Paul ","country_code":"NG"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"Everything was excellent from start to finish. We definitely recommend them to anyone looking for treatment in Istanbul. I'm still in early recovery from my HoLEP procedure, but I am feeling much better than I expected to at this stage. It’s a real relief. For my condition, which involved a medium-sized prostate, I was pleased that the catheter was only needed for two days post-op. What also gave us peace of mind was that the final bill was exactly as quoted, with no additional expenses to worry about. The entire process was very straightforward and well-managed."},"order":{"operation":{"id":728,"name":{"en":"Holmium Laser Enucleation of the Prostate"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-22T08:26:54.284+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Everything was excellent from start to finish. We definitely recommend them to anyone looking for treatment in Istanbul"}},"summary":{"positive":{"en":"Everything was excellent from start to finish."}}},{"id":26186,"user":{"id":1052075,"name":"Oleg ","country_code":"PL","country_name":{"en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"What worried me most was how the recovery would actually go. But my surgeon was honest about the timeframe right from the start, and also explained all the risks and details of the laser procedure itself very clearly. It was easy to discuss any concerns with him. Now, during the healing phase, I feel better than I expected. It was really appreciated that the clinic staff stayed in touch and asked how I was getting on after the operation. There were no additional costs, which is also a big plus. Everything went smoothly."},"order":{"operation":{"id":824,"name":{"en":"Circumcision"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-07-07T07:06:14.039+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Абсолютно все прошло отлично"}},"summary":{"positive":{"en":"Now, during the healing phase, I feel better than I expected."}}},{"id":13422,"user":{"id":548623,"name":"Роман ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"en":"My recommendations! I would like to express my deep gratitude to Juran Bogdan Vasilyevich, a doctor from God and a very good person. I also want to say to all the staff - thank you very much!) Everyone was very welcoming and friendly. To be honest, I didn’t really want to leave the hospital 😂"},"order":{"operation":{"id":745,"name":{"en":"Microsurgical intervention for Varicocele"}},"diagnostic":{"id":597,"name":{"en":"Online Consultation with Urologist"}}},"clinic_info":{"id":4736,"name":"Dievo Surgery Center","alias":"dievo-surgery-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-11-17T14:00:00.440+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6557a73a4150c_b.jpeg","preview_url":"review/6557a73a4150c_s.jpeg"},{"full_url":"review/6557a797e0232_b.jpeg","preview_url":"review/6557a797e0232_s.jpeg"}],"summary":{"positive":{"en":"I would like to express my deep gratitude to Juran Bogdan Vasilyevich, a doctor from God and a very good person."}}}],"meta":{"total_pages":1,"total_count":20}},"offerFilters":{"offer_count":0,"price_filter":{"from":0,"to":0,"avg":0}},"leadsCount":{"leads_count":53934},"manualSeo":[],"relinking":{"footer_links":[]},"updatedAt":"2026-11-01","activeCountries":["TR","AT","ES"],"hasCriticalApiFallback":false}