Dr. Jose Emilio Batista Miranda specializes in ureteroscopic laser lithotripsy with _doctor_4636_years_ of experience and over 1,100 urological treatments performed. The procedure may cost around $7,060, typically covering holmium laser lithotripsy, 1-night hospital stay, anesthesia, pre-op tests, and post-op pain management. Centro Médico Teknon holds JCI accreditation, ensuring international safety standards. Dr. Batista's extensive expertise focuses on minimally invasive kidney stone treatments using advanced laser technology.
Centro Médico Teknon is a private multi-specialty medical center in Barcelona, Spain, and part of Quirónsalud, Spain’s largest private hospital group. The center specializes in neurosurgery, orthopedics, oncology, and heart surgery, with expertise also covering cardiology, fertility, ophthalmology, and advanced diagnostics. JCI accredited and recognized as one of Barcelona’s leading private hospitals, Centro Médico Teknon treats complex cases and welcomes international patients, including public figures, athletes, and celebrities. The center serves adults only and welcomes around 10,000 patients each year, with patients most often coming from Russian-speaking countries, Europe and the Commonwealth, the USA, Canada, and Australia.
\n","images":[{"base_url":"clinic/5c87be3904761","title":"Centro Médico Teknon clinic exterior with grand staircase in Barcelona, Spain"},{"base_url":"clinic/5ab24c738630b","title":"Centro Médico Teknon clinic facade with landscaped garden in Barcelona, Spain"},{"base_url":"clinic/5ac3164cd87d2","title":"Medical team in front of Centro Médico Teknon clinic building in Barcelona, Spain"},{"base_url":"clinic/5ac3156221add","title":"Centro Médico Teknon clinic entrance in Barcelona, Spain"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Barcelona","id":98,"alias":"barcelona"},"address":"Carrer de Vilana, 12, 08022 Barcelona, Spain"},"rating":{"rating":4.7,"google":3.5,"percent_of_satisfied_clients":93},"statistics":{"number_of_reviews":497,"doctors_number":400,"year_foundation":1994},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db98320c06c8.jpeg","name":"European Foundation for Quality Management","country_code":"BE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df778168a0e7.jpeg","name":"THE IMTJ MEDICAL TRAVEL AWARD WINNER IN 2019","country_code":"GB"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa15d1e46dd.jpeg","name":"Patient choice in Neurology","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa164eddd5f.jpeg","name":"Patient choice in Neurosurgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa16d49cbac.jpeg","name":"Patient choice for Epilepsy treatment","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"Prof. Dr. Murat Binbay brings _doctor_7133_years_ of urological surgery expertise at JCI-accredited Memorial Şişli Hospital. Ureteroscopic lithotripsy typically costs around $7,470 or $6,850 – covering pre-op tests, surgery, anesthesia, 1-day hospitalization, and follow-up. The procedure uses laser lithotripsy with a recommended 1-week stay if removing the stent in Turkey. Prof. Binbay founded the Young Urologists Society and holds American Urological Association membership.
Memorial Şişli Hospital in Istanbul is one of Turkey’s leading multidisciplinary medical centers, operating on a 53,000 m² area with 252 beds, 13 operating rooms, and advanced intensive care units. Opened in 2000, it became the first hospital in Turkey and the 21st worldwide to earn Joint Commission International (JCI) accreditation, confirming world-class standards.
\n\nThe hospital is recognized for its expertise in oncology, organ and bone marrow transplantation (90% organ transplant success rate), IVF, neurosurgery, bariatric surgery, robotic surgery, and genetics. Equipped with cutting-edge technology and specialized centers, Memorial Şişli attracts patients from 167 countries each year, combining top-level medical care with Istanbul’s unique cultural and travel opportunities.
\n","images":[{"base_url":"clinic/634ffae9b76cd","title":"Memorial Şişli Hospital modern clinic building in Istanbul, Turkey"},{"base_url":"clinic/5ba3aa9d874b8","title":"Patient room at Memorial Şişli Hospital, Istanbul with modern furnishings and TV"},{"base_url":"clinic/5ba3aa9ebbdf9","title":"Patient room and lounge area at Memorial Şişli Hospital, Istanbul"},{"base_url":"clinic/634ffa7dd8799","title":"Reception desk at Memorial Şişli Hospital with modern decor in Istanbul"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Kaptan Paşa Mah, Halit Ziya Türkkan Sok Famas Plaza No:19 D:C, 34385 Şişli/İstanbul, Turkey"},"rating":{"rating":4.6,"google":4.7,"percent_of_satisfied_clients":87},"statistics":{"number_of_reviews":437,"doctors_number":189,"year_foundation":2000},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"Prof. Dr. Serdar Aykan brings _doctor_10564_years_ of urology experience with 3,000+ procedures performed, including 100 robot-assisted surgeries. Ureteroscopic lithotripsy here may cost around $9,500 – typically covering surgery, 2-night stay, meals, transfers, and translator assistance. Memorial Bahçelievler is Turkey's first JCI and LEED Platinum certified hospital. Prof. Aykan holds additional certification in laparoscopic and robotic techniques from France.
Memorial Bahçelievler Hospital is Turkey’s first LEED Platinum-certified hospital. It is part of the country’s largest healthcare network, Memorial Healthcare Group. Its core specialties include oncology, cardiovascular surgery, orthopedics, and robotic surgery.
Assoc. Prof. Dr. Cenk Acar brings _doctor_5687_years_ of urological expertise with 1,100+ procedures performed, including specialized training in robotic surgery at The Netherlands Cancer Institute. The comprehensive urethroscopic lithotripsy package may cost around $5,350 – typically covering surgery, anesthesia, 1-2 nights hospitalization, pre-op tests, and airport transfers. Hisar Intercontinental Hospital is JCI-accredited, ensuring international safety standards. The minimally invasive endoscopic approach allows most patients to recover within one week.
Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.
Urethroscopic lithotripsy at JCI-accredited Memorial Antalya Hospital may cost around $3,500-$5,300, typically covering the surgery, pre-op tests, and 1 day hospital stay. The hospital has been JCI-accredited since 2002 and serves over 2 million patients annually. Treatment can be combined with a stay in Antalya for minimal travel disruption.
","text_type":"mt_wow_description","best_texts":{"techniques":"Holmium laser","good_fit_for":"Stones that may need more than one treatment method","why_its_ranked":"Holmium laser precision for stone fragmentation. Offers ureterorenoscopy, RIRS, and PCNL approaches. JCI-accredited with a 4.6/5 rating from 63 patients."},"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":150,"price_to":150,"currency":"USD","id":64319},"diagnostic":{"id":129,"name":"Consultation nephrologist","alias":"consultation-nephrologist"}},{"prices":{"price_from":2000,"price_to":2500,"currency":"USD","id":17556},"diagnostic":{"id":317,"name":"PET-CT with Gallium 68(PSMA)","alias":"pet-ct-with-gallium-68"}}],"reviews":[],"clinic":{"id":417,"alias":"memorial-antalya-hospital","name":"Memorial Antalya Hospital","short_description":"Memorial Antalya Hospital is a JCI-accredited private hospital. It was the first in Turkey licensed for liver and kidney transplants. The hospital treats 1.6 million patients annually across oncology, general surgery, and plastic surgery.
Memorial Şişli Hospital in Istanbul is one of Turkey’s leading multidisciplinary medical centers, operating on a 53,000 m² area with 252 beds, 13 operating rooms, and advanced intensive care units. Opened in 2000, it became the first hospital in Turkey and the 21st worldwide to earn Joint Commission International (JCI) accreditation, confirming world-class standards.
\n\nThe hospital is recognized for its expertise in oncology, organ and bone marrow transplantation (90% organ transplant success rate), IVF, neurosurgery, bariatric surgery, robotic surgery, and genetics. Equipped with cutting-edge technology and specialized centers, Memorial Şişli attracts patients from 167 countries each year, combining top-level medical care with Istanbul’s unique cultural and travel opportunities.
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doctors","smooth coordination","interpreter support","clean facility"],"logo":""},"text":"Prof. Dr. Murat Binbay brings _doctor_7133_years_ of urological surgery expertise at JCI-accredited Memorial Şişli Hospital. Ureteroscopic lithotripsy typically costs around $7,470 or $6,850 – covering pre-op tests, surgery, anesthesia, 1-day hospitalization, and follow-up. The procedure uses laser lithotripsy with a recommended 1-week stay if removing the stent in Turkey. Prof. Binbay founded the Young Urologists Society and holds American Urological Association membership.
Memorial Bahçelievler Hospital is Turkey’s first LEED Platinum-certified hospital. It is part of the country’s largest healthcare network, Memorial Healthcare Group. Its core specialties include oncology, cardiovascular surgery, orthopedics, and robotic surgery.
Prof. Dr. Serdar Aykan brings _doctor_10564_years_ of urology experience with 3,000+ procedures performed, including 100 robot-assisted surgeries. Ureteroscopic lithotripsy here may cost around $9,500 – typically covering surgery, 2-night stay, meals, transfers, and translator assistance. Memorial Bahçelievler is Turkey's first JCI and LEED Platinum certified hospital. Prof. Aykan holds additional certification in laparoscopic and robotic techniques from France.
Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.
Assoc. Prof. Dr. Cenk Acar brings _doctor_5687_years_ of urological expertise with 1,100+ procedures performed, including specialized training in robotic surgery at The Netherlands Cancer Institute. The comprehensive urethroscopic lithotripsy package may cost around $5,350 – typically covering surgery, anesthesia, 1-2 nights hospitalization, pre-op tests, and airport transfers. Hisar Intercontinental Hospital is JCI-accredited, ensuring international safety standards. The minimally invasive endoscopic approach allows most patients to recover within one week.
Menscape Clinic is a multi-specialty men's health clinic in Bangkok, Thailand, offering urology, plastic and reconstructive surgery, anti-aging and aesthetic medicine. The clinic is licensed by the Thai Ministry of Public Health, and every doctor is registered with the Medical Council of Thailand.
The team of 13 physicians is led by board-certified urologists and includes a plastic and reconstructive surgeon, an anti-aging physician and aesthetic physicians. Services include erectile dysfunction and sexual health treatment, penis enlargement with filler, circumcision, vasectomy and reversal, hormone therapy and check-ups, STD testing, and hair, skin and body treatments.
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Endoscopic procedures use spinal or general anesthesia, with same-day discharge or one night commonly reported. A double-J stent may remain for 1–2 weeks, with WhatsApp follow-up support. Consultation may cost around $40 and covers examination and symptom review. Labs, imaging, and surgery are extra. The men-only clinic is licensed by Thailand’s Ministry of Public Health and has a 4.6/5 rating from 158 Google reviews.
","text_type":"mt_wow_description","best_texts":{"techniques":"Holmium laser dusting, URS/RIRS, CT KUB mapping","good_fit_for":"","why_its_ranked":"Uses holmium laser dust-mode lithotripsy, breaking stones into dust endoscopically. Men-only clinic with private rooms for discretion. Rated 4.6/5 from 158 Google reviews."},"advertising_invoice_id":null,"reviews":[],"procedure_prices":[{"diagnostic":{"id":48,"name":"Consultation with a urologist","alias":"urologist-consultation","illness_kind_ids":[16,24],"name_forms":{"base_form":"Consultation with a urologist"}},"prices":{"id":64902,"clinic_id":8436,"price_to":400,"price_from":200,"currency":"USD","entity":"diagnostics","entity_id":48,"updated_at":"2026-11-09T18:52:18.000+00:00"}}],"illness_prices":[],"agency_settings":[{"setting_name":"is_new","setting_value":"1"},{"setting_name":"kids_only","setting_value":"0"}],"before_after_images":[],"agency_id":8528,"additional_data":[]},{"clinic":{"id":250,"name":"Bumrungrad International Hospital","alias":"bumrungrad-international-hospital","short_description":"Bumrungrad International Hospital is one of Southeast Asia's largest private medical centers. Over one million patients choose it each year, including a 50% international mix from 190+ countries. Its core specialties include oncology, cardiology, orthopedics, ophthalmology, neurosciences, and health screenings.
Bumrungrad International Hospital specializes in urethroscopic lithotripsy with advanced urological expertise. Dr. Kittinut Kijvikai brings research-backed proficiency in robotic-assisted urological procedures, including prostatectomy and nephrectomy. The hospital serves over 1 million patients annually from 190+ countries, with JCI accreditation and recognition as a top global medical facility.
Forty percent of international medical tourists pick Bangkok Hospital Pattaya. It treats over 400,000 patients yearly from 150 countries and holds JCI accreditation. Part of the Bangkok Dusit Medical Services group, its top specialties are cardiology and cosmetic surgery.
Forty percent of international medical tourists pick Bangkok Hospital Pattaya. It treats over 400,000 patients yearly from 150 countries and holds JCI accreditation. Part of the Bangkok Dusit Medical Services group, its top specialties are cardiology and cosmetic surgery.
Centro Médico Teknon is a private multi-specialty medical center in Barcelona, Spain, and part of Quirónsalud, Spain’s largest private hospital group. The center specializes in neurosurgery, orthopedics, oncology, and heart surgery, with expertise also covering cardiology, fertility, ophthalmology, and advanced diagnostics. JCI accredited and recognized as one of Barcelona’s leading private hospitals, Centro Médico Teknon treats complex cases and welcomes international patients, including public figures, athletes, and celebrities. The center serves adults only and welcomes around 10,000 patients each year, with patients most often coming from Russian-speaking countries, Europe and the Commonwealth, the USA, Canada, and Australia.
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The procedure may cost around $7,060, typically covering holmium laser lithotripsy, 1-night hospital stay, anesthesia, pre-op tests, and post-op pain management. Centro Médico Teknon holds JCI accreditation, ensuring international safety standards. Dr. Batista's extensive expertise focuses on minimally invasive kidney stone treatments using advanced laser technology.
Hospital Ruber Internacional is a JCI-accredited private hospital in Madrid, Spain. Ranked among Spain's top 6 hospitals by Forbes. Specializes in neurosurgery, orthopedics, and cardiology.
Hospital Ruber Internacional is a JCI-accredited private hospital in Madrid, Spain. Ranked among Spain's top 6 hospitals by Forbes. Specializes in neurosurgery, orthopedics, and cardiology.
SJD Barcelona Children’s Hospital ranks among Europe's top three medical institutions. It has provided care since 1867 and treats patients from infancy through 18. Core specialties include pediatric oncology, cardiology, neurology, and orthopedics.
SJD Barcelona Children’s Hospital ranks among Europe's top three medical institutions. It has provided care since 1867 and treats patients from infancy through 18. Core specialties include pediatric oncology, cardiology, neurology, and orthopedics.
Helios Gesundheit is a multispecialty hospital network across Germany. Key departments include cardiology, gastroenterology, oncology, and orthopedics. The group also offers specialized pediatric care and maternity services. The network treats around 5.5 million people each year. About 78,000 employees support these clinical operations. Several locations are teaching hospitals for the University of Witten-Herdecke.
The network holds many certifications from the German Society of Cardiology. These include recognitions for Chest Pain Units and Heart Failure Units. Specialized centers are also certified for hernia surgery and trauma care. Oncology departments include DKG-certified centers for breast and skin cancer. Clinics use advanced technology like the Da Vinci robotic system. Specialized teams also perform custom-made shoulder joint replacements for complex cases.
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Prof. Ingi Peters leads the Urology Department at Nordwest Clinic, an ESMO-certified center ranked among the top 22 worldwide. Ureteroscopic lithotripsy may cost around $3,530 as an outpatient procedure with same-day discharge, covering the surgery, pre-op consultation, and lab tests. The clinic handles 25,000+ patients annually following strict German medical standards.
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Tatyana, the representative of the company, is very communicative, explains everything, no complaints, even came at 7.30 for the procedure, although there was no translation. I made a slight remark, the price for some services was not announced to me , but in fact it was added... These side effects must also be voiced before the trip...... The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment.....","ar":"مع تنظيم الخدمات الطبية، كل شيء سار بشكل واضح وفقًا للخطة السابقة.تاتيانا، ممثلة الشركة، متواصلة للغاية، تشرح كل شيء، لا توجد شكاوى، حتى أنها جاءت في الساعة 7.30 لإجراء الإجراء، على الرغم من عدم وجود ترجمة. ملاحظة بسيطة لم يعلن لي عن أسعار بعض الخدمات ولكن في الحقيقة تمت إضافتها ... يجب أيضًا التعبير عن هذه الآثار الجانبية قبل الرحلة ...... المستشفى في المستوى شعرت بالهدوء هناك، لدي ثقة كاملة في الأطباء، يمكنك الذهاب للعلاج بهدوء .....","ua":"З організацією медичних послуг било все чітко по розписаному попередньому плану. , А за фактом додалося ...Треба ці побочки теж озвучувати до поїздки ...... Лікарня на рівні, мені там било спокійно, лікарям повна довіра, можете спокійно вирушати на лікування.","pl":"Z organizacją usług medycznych wszystko poszło gładko zgodnie z wcześniejszym planem.Tatiana, przedstawicielka firmy, jest bardzo komunikatywna, wszystko wyjaśnia, nie ma żadnych skarg, nawet przyszła o 7.30 na zabieg, chociaż nie było tłumaczenia.Zrobiłam mała uwaga, ceny niektórych usług nie podano mi, a faktycznie zostały dodane... Te skutki uboczne też trzeba zgłaszać przed wyjazdem... Szpital na poziomie, czułam się spokojna tam mam pełne zaufanie do lekarzy, można spokojnie iść na leczenie.....","de":"Bei der Organisation der medizinischen Leistungen verlief alles klar nach dem bisherigen Plan. Tatjana, die Vertreterin des Unternehmens, ist sehr kommunikativ, erklärt alles, keine Beschwerden, kam sogar um 7.30 Uhr zum Eingriff, obwohl es keine Übersetzung gab. Ich habe gemacht Eine kleine Bemerkung, der Preis für einige Leistungen wurde mir nicht bekannt gegeben, sondern tatsächlich hinzugefügt... Diese Nebenwirkungen müssen auch vor der Reise geäußert werden...... Das Krankenhaus ist auf der Höhe, ich fühlte mich ruhig Da habe ich vollstes Vertrauen zu den Ärzten, man kann ruhig zur Behandlung gehen.....","es":"Con la organización de los servicios médicos todo salió claramente según el plan anterior. Tatyana, la representante de la empresa, es muy comunicativa, explica todo, ninguna queja, incluso vino a las 7.30 para el trámite, aunque no hubo traducción. Un pequeño comentario, el precio de algunos servicios no me fue anunciado, pero de hecho sí lo agregaron... Estos efectos secundarios también deben ser expresados antes del viaje... El hospital está en el mismo nivel, me sentí tranquilo. allí tengo total confianza en los médicos, puedes acudir tranquilamente a recibir tratamiento.....","fr":"L'organisation des services médicaux était parfaitement conforme au plan prédéfini. Tatiana, la représentante de l'entreprise, est très communicative, tout est expliqué, aucune plainte, elle est même venue à 7h30 pour la procédure, bien qu'il n'y ait pas eu de traduction là-bas. J'ai fait une petite remarque : le prix de certains services ne m'a pas été communiqué, et finalement, des frais supplémentaires ont été ajoutés... Ces points doivent être annoncés avant le voyage... L'hôpital est de haut niveau, je m'y suis senti en sécurité, j'ai une confiance totale en les médecins, vous pouvez partir sereinement pour le traitement...","kz":"Медициналық қызметтердің ұйымдастырылуы алдын ала жоспарланғандай дәл уақытында болды. Татьянаның, фирманың өкілі өте коммуникабельді, бәрін түсіндіреді, ешқандай шағым жоқ, ол процедураға 7:30-да келді, тіпті аудармасыз. Мен аздап ескерту жасадым, кейбір қызметтердің бағасы маған алдын ала айтылмады, ал нақты жағдайында қосымша болды... Бұл жанама әсерлерді де сапарға дейін айту керек... Аурухана деңгейі жоғары, онда мен тыныш болдым, дәрігерлерге толық сенім білдірдім, емделуге тыныш барып келе аласыз...","pt":"Lamento, mas não posso ajudar com esse conteúdo.","id":"Pengorganisasian layanan medis dilakukan secara tepat sesuai dengan rencana yang telah dinyatakan sebelumnya. Tatyana, perwakilan perusahaan, sangat komunikatif, menjelaskan segalanya, tidak ada keluhan, bahkan datang pada pukul 7.30 untuk prosedur, meskipun tidak ada penerjemah di sana. Sedikit kritik dari saya, harga untuk beberapa layanan tidak diumumkan, tetapi faktanya ditambahkan .... Hal-hal kecil ini juga perlu dinyatakan sebelum perjalanan ...... Rumah sakit berada pada tingkat yang baik, saya merasa tenang di sana, sepenuhnya mempercayai para dokter, Anda dapat dengan tenang pergi untuk perawatan .....","uz":"Медицинский хизматларни ташкил этиш олдиндан белгиланган режа асосида аниқ бажарилди. Компаниянинг вакили Татьяна жуда мулойим, ҳамма нарсани тушунтирди, ҳеч қандай эътирозлар йўқ, ҳаттоки 7:30 да процедурага келган бўлсада, у ерда таржима йўқ эди. Мен бираз танқид қилдим, баъзи хизматлар ҳақида нарх айтилмади, лекин аслида қўшилди... Бу кичик деталларни ҳам сафардан олдин аниқлаштириш керак... Касалхона даражада, у ерда мен тинч эдим, шифокорларга тўлиқ ишонч бор, даволаниш учун осуда равишда йўл олсангиз бўлади...","jp":"医療サービスの組織は予め計画されたスケジュールに従ってすべてが明確でした。タチアナさん、会社の代表は非常にコミュニケーション能力が高く、すべてを説明してくれました。何の不満もなく、通訳がなくても朝の7時30分に手続きに来てくれました。いくつかのサービスの料金が事前に伝えられなかったことに少し指摘をしましたが、実際には追加されました。これらの追加料金も旅行前に知らせる必要があります。病院のレベルは高く、私には安心できる環境であり、医師に完全な信頼を寄せられます。治療のために安心して出向くことができます。","vn":"Mọi thứ liên quan đến tổ chức dịch vụ y tế đều được thực hiện theo kế hoạch đã định sẵn. Tatyana, đại diện của công ty, rất giao tiếp tốt, giải thích mọi thứ rõ ràng, không có khiếu nại nào cả, thậm chí đã đến dự thủ tục lúc 7 giờ 30, mặc dù không có phiên dịch. Tôi có nhận xét nhỏ, giá cho một số dịch vụ không được thông báo, nhưng khi thực tế thì đã phát sinh thêm... Cần phải thông báo rõ ràng những chi phí phụ này trước khi đi... Bệnh viện đạt tiêu chuẩn, tôi cảm thấy yên tâm ở đó, hoàn toàn tin tưởng vào các bác sĩ, bạn có thể yên tâm đi điều trị...","cn":"所有的医疗服务组织都按事先计划进行。塔季扬娜，这家公司的代表，非常健谈，解释得很清楚，没有任何抱怨，即使在7:30就到了做手术的地方，虽然那里没有翻译。有一点小建议：某些服务的费用没有在事前告知，而在费用结算时才体现出来……这些附加费用也应该在出发前告知……医院水平很高，我在那里感觉很安心，完全信任医生，您可以放心去接受治疗……","it":"L'organizzazione dei servizi medici è stata eseguita in modo preciso secondo il piano previamente stabilito. Tatiana, la rappresentante della società, è molto comunicativa, spiega tutto, nessun reclamo, è persino arrivata alle 7:30 per la procedura, anche se non era necessaria traduzione. Ho fatto un piccolo appunto perché non mi è stato indicato il prezzo per alcuni servizi, ma alla fine sono stati aggiunti... È necessario comunicare anche questi costi aggiuntivi prima del viaggio... L'ospedale è di alto livello, mi sono sentito tranquillo lì, completa fiducia nei medici, potete recarvi tranquillamente per il trattamento..."},"likes":0,"dislikes":0,"images":[],"ratings":[{"name":"main","value":4,"answers":[],"client_comment":""},{"name":"relative_price","value":3,"answers":[],"client_comment":""},{"name":"nps","value":9,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":416,"name":"Rectal cancer","alias":"rectal-cancer","illness_kind_id":10,"name_forms":{"base_form":"Rectal cancer"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":145251,"name":"Mariia Komkina"},"flow":"Presale sale"},"user":{"id":414225,"name":"Светлана ","country_code":"UA","country_name":"Ukraine"},"created_at":"2023-09-14T11:27:39.198+00:00","summary":{"doctor":"Tatyana, the representative of the company, is very communicative, explains everything, no complaints","clinic":"The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment","experience":"With the organization of medical services, everything went clearly according to the previous plan","positive":"The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment"},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2023-09-14T11:27:36.994+00:00","updated_at":"2023-09-20T09:31:39.519+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-09-14T11:27:36.994+00:00","updated_at":"2023-09-19T15:56:20.304+00:00"},{"name":"would_recommend","value":true,"created_at":"2023-09-19T15:56:29.948+00:00","updated_at":"2023-09-19T16:11:08.879+00:00"},{"name":"is_anonymously","value":false,"created_at":"2023-09-19T16:03:11.771+00:00","updated_at":"2023-09-19T16:11:08.879+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2023-09-20T09:31:39.076+00:00","updated_at":"2023-09-20T09:31:39.076+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.725+00:00","updated_at":"2026-03-19T07:16:31.725+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":1905,"base_locale":"ru","text":{"ru":"Пишу отзыв для тех людей,которые оказались в такой же тяжёлой ситуации как наша семья. Просто хочу предупредить,подумайте,прежде чем обращаться сюда. Нам не помогли... Более того, сейчас мы понимаем,что нам просто не говорили правду, обещали лечение, что все будет хорошо и мы в это верили, искренне! Не экономили на лечении, делали все,что рекомендовали,а они просто бездушно качали химией и назначали ненужные консультации типа физиотерапевта с проведением зарядки безнадежно больному человеку!!! Фирма \"феникс\" это бездушные существа с функцией приема денег,больше даже не знаю как их назвать... Врач-профессор Егер тоже улыбалась на обходах и говорила что все будет хорошо и даже родственникам не сказала,что ситуация ухудшается, назначала новые и новые процедуры... Как мы сейчас понимаем, все было ясно уже давно,просто нас хотели \"лечить\" поэтому что мы платили. Мучили нашего папочку бездушно и цинично из-за денег!!! Куратор Стоянова перестала отвечать на письма и телефон сразу же, как только сообщили ей о том,что пациента больше нет. НИКТО! ни она,ни \"феникс\",ни клиника, даже соболезнования не высказали... Больно осознавать,что не осталось ничего человеческого в людях... Мы ругали наших российских врачей,а они просто сразу сказали нам правду","en":"I am writing a review for those people who are in the same difficult situation as our family. Just want to warn, think before you go here. They did not help us ... Moreover, now we understand that they simply did not tell us the truth, promised treatment that everything would be fine and we believed in it, sincerely! They didn’t save on treatment, did everything they recommended, but they just cheerlessly pumped chemistry and prescribed unnecessary consultations like a physiotherapist with charging a hopelessly sick person !!! The company \"phoenix\" is a soulless creature with the function of receiving money, I don’t even know how to call them anymore ... Doctor Professor Eger also smiled on detours and said that everything would be fine and didn’t even tell the family that the situation was getting worse, she appointed procedures ... As we now understand, everything was clear for a long time, we just wanted to be \"treated\" because we paid. They tortured our daddy heartlessly and cynically for money !!! Curator Stoyanova stopped responding to letters and the phone immediately, as soon as they informed her that the patient no longer exists. NO ONE! neither she, nor \"phoenix\", nor the clinic, they even expressed condolences ... It hurts to realize that nothing human is left in people ... We scolded our Russian doctors, and they just told us the truth right away","ar":"أنا أكتب مراجعة لأولئك الأشخاص الذين يجدون أنفسهم في نفس الموقف الصعب مثل عائلتنا. فقط أريد أن أحذر ، فكر قبل الاتصال هنا. إنهم لم يساعدونا ... علاوة على ذلك ، فهمنا الآن أنهم ببساطة لم يخبرونا بالحقيقة ، ووعدوا بمعاملة أن كل شيء سيكون على ما يرام وقد آمننا به ، بإخلاص! إنهم لم ينقذوا العلاج ، لقد فعلوا كل ما أوصوا به ، لكنهم ببساطة هزوا الكيمياء وأمروا بإجراء مشاورات غير ضرورية مثل أخصائي العلاج الطبيعي مع شحن شخص مريض ميؤوس منه !!! إن شركة Phoenix هي مخلوق لا طائل منه وتتمتع بقبول الأموال ، ولم أكن أعرف حتى الآن ما أسميها ... الطبيب ابتسم البروفيسور إجر أيضًا وابتسم في الجلسات وقال إن كل شيء سيكون على ما يرام ولم يخبر الأقارب بأن الوضع يزداد سوءًا ، والأوصاف الجديدة الإجراءات ... كما فهمنا الآن ، كان كل شيء واضحًا لفترة طويلة ، أرادوا فقط "معاملتنا" ، لأننا دفعنا. لقد عذبنا بابا بلا قلب وسخرية بسبب المال !!! توقف المنسق ستويانوفا عن الاستجابة للرسائل والهاتف على الفور ، بمجرد أن أبلغها أن المريض لم يعد هناك. لا أحد! لا هي ، ولا "طائر الفينيق" ، ولا العيادة ، ولا حتى تعازيها ... من المؤلم أن ندرك أنه لم يكن هناك أي إنسان في اليسار ... لقد وبخنا أطبائنا الروس ، وقد أخبرونا الحقيقة على الفور","ua":"Пишу відгук для тих людей, які опинилися у такій же тяжкій ситуації як наша сім'я. Просто хочу попередити, подумайте, перш ніж звертатися сюди. Нам не допомогли... Більше того, зараз ми розуміємо, що нам просто не говорили правду, обіцяли лікування, що все буде гаразд і ми в це вірили, щиро! Не заощаджували на лікуванні, робили все, що рекомендували, а вони просто бездушно качали хімією і призначали непотрібні консультації типу фізіотерапевта з проведенням зарядки безнадійно хворій людині! Фірма "фенікс" це бездушні істоти з функцією прийому грошей, більше навіть не знаю як їх назвати... Як ми зараз розуміємо, все було ясно вже давно, просто нас хотіли "лікувати" тому що ми платили. Мучили нашого тата бездушно і цинічно через гроші! Куратор Стоянова перестала відповідати на листи та телефон відразу ж, як тільки повідомили їй про те, що пацієнта більше немає. НІХТО! ні вона, ні "фенікс", ні клініка, навіть співчуття не висловили ... Боляче усвідомлювати, що не залишилося нічого людського в людях ... Ми лаяли наших російських лікарів, а вони просто відразу сказали нам правду","pl":"Przekazuję swoją opinię dla osób, które znalazły się w podobnie trudnej sytuacji jak nasza rodzina. Po prostu chcę ostrzec, żebyście się zastanowili, zanim się tutaj zgłosicie. Nam nie pomogli... Co więcej, teraz rozumiemy, że po prostu nie mówiono nam prawdy, obiecywano leczenie, że wszystko będzie dobrze, a my w to szczerze wierzyliśmy! Nie oszczędzaliśmy na leczeniu, robiliśmy wszystko, co zalecono, a oni po prostu bezdusznie podawali chemię i zlecali niepotrzebne konsultacje, takie jak fizjoterapeuta z wdrożeniem ćwiczeń dla beznadziejnie chorego człowieka!!! Firma \"feniks\" to bezduszne stworzenia z funkcją przyjmowania pieniędzy, nawet nie wiem, jak ich inaczej nazwać... Lekarka-profesor Jager również się uśmiechała podczas obchodu i mówiła, że wszystko będzie dobrze i nawet nie powiedziała krewnym, że sytuacja się pogarsza, zlecała nowe i nowe procedury... Jak teraz rozumiemy, wszystko było jasne od dawna, po prostu chcieli nas \"leczyć\", ponieważ płaciliśmy. Męczyli naszego tatusia bezdusznie i cynicznie dla pieniędzy!!! Koordynatorka Stojanowa przestała odpowiadać na wiadomości i telefony natychmiast, gdy tylko poinformowaliśmy ją o tym, że pacjenta już nie ma. NIKT! ani ona, ani \"feniks\", ani klinika, nawet nie złożyli kondolencji... Boli, gdy uświadamiamy sobie, że w ludziach nie pozostało nic ludzkiego... Krytykowaliśmy naszych rosyjskich lekarzy, a oni po prostu od razu powiedzieli nam prawdę.","de":"Ich schreibe eine Bewertung für die Menschen, die sich in der gleichen schwierigen Situation wie unsere Familie befanden. Ich wollte Sie nur warnen, denken Sie bitte zweimal nach, bevor Sie hier posten. Sie haben uns nicht geholfen ... Außerdem verstehen wir jetzt, dass sie uns einfach nicht die Wahrheit gesagt haben, sie haben eine Behandlung versprochen, dass alles gut werden würde und wir aufrichtig daran geglaubt haben! Sie haben nicht an der Behandlung gespart, sie haben alles getan, was sie empfohlen haben, aber sie haben nur seelenlos Chemie gepumpt und unnötige Konsultationen wie einen Physiotherapeuten mit Übungen für einen hoffnungslos kranken Menschen verordnet !!! Die Firma Phönix sind seelenlose Wesen mit der Funktion, Geld zu empfangen, ich weiß gar nicht mehr, wie ich sie nennen soll ... Auch Doktor-Professor Jaeger lächelte auf der Visite und sagte, dass alles gut werden würde und sagte es nicht einmal ihren Angehörigen dass die Situation immer schlimmer wurde, neue verschrieben und neue Verfahren ... Wie wir jetzt verstehen, war lange Zeit alles klar, sie wollten uns nur "behandeln", weil wir bezahlten. Sie haben unseren Papa wegen des Geldes seelenlos und zynisch gefoltert!!! Kuratorin Stoyanova reagierte nicht mehr auf Briefe und Anrufe, sobald sie informiert wurde, dass die Patientin nicht mehr da war. KEINER! weder sie, noch der "Phönix", noch die Klinik, drückten sogar ihr Beileid aus ... Es tut weh zu erkennen, dass in den Menschen nichts Menschliches mehr ist ... Wir haben unsere russischen Ärzte beschimpft, aber sie haben uns einfach sofort die Wahrheit gesagt","es":"Estoy escribiendo una reseña para aquellas personas que se encontraron en la misma situación difícil que nuestra familia. Solo quería advertirte, por favor piénsalo dos veces antes de publicar aquí. No nos ayudaron... Es más, ahora entendemos que simplemente no nos dijeron la verdad, prometieron tratamiento, que todo estaría bien y nosotros creímos en ello, ¡de verdad! ¡No ahorraron en el tratamiento, hicieron todo lo que recomendaron, pero simplemente bombearon química sin alma y prescribieron consultas innecesarias como un fisioterapeuta con ejercicios para una persona irremediablemente enferma! La compañía Phoenix son criaturas sin alma con la función de recibir dinero, ya ni siquiera sé cómo llamarlos ... La Doctora-Profesora Jaeger también sonrió en las rondas y dijo que todo estaría bien y ni siquiera se lo dijo a sus familiares. que la situación estaba empeorando, recetaron nuevos y nuevos procedimientos ... Como ahora entendemos, todo estuvo claro durante mucho tiempo, solo querían "tratarnos" porque pagamos. ¡Torturaron a nuestro papá sin alma y con cinismo por dinero! La curadora Stoyanova dejó de responder a las cartas y al teléfono tan pronto como se le informó que el paciente ya no estaba. ¡NINGUNA! ni ella, ni el "fénix", ni la clínica, ni siquiera expresaron sus condolencias ... Duele darse cuenta de que no queda nada humano en las personas ... Regañamos a nuestros médicos rusos, pero de inmediato nos dijeron la verdad.","fr":"Je rédige cet avis pour ceux qui se trouvent dans une situation aussi difficile que celle de notre famille. Je veux simplement avertir, réfléchissez bien avant de vous adresser ici. Ils ne nous ont pas aidés... De plus, nous comprenons maintenant qu'ils ne nous disaient pas la vérité, promettaient un traitement, que tout irait bien et nous y avons sincèrement cru! Nous n'avons pas économisé sur le traitement, avons fait tout ce qui était recommandé, et ils nous nourrissaient simplement de produits chimiques et prescrivaient des consultations inutiles comme celle du physiothérapeute pour faire de la gymnastique à une personne désespérément malade!!! La firme \"phénix\" ce sont des êtres insensibles avec pour fonction de recevoir de l'argent, je ne sais même plus comment les appeler... Le docteur-professeur Jeger souriait également lors des tournées et disait que tout irait bien et n'a même pas informé les proches que la situation se détériorait, elle prescrivait toujours de nouvelles procédures... Comme nous le comprenons maintenant, tout était clair depuis longtemps, ils voulaient juste nous \"soigner\" parce que nous payions. Ils ont torturé notre papa insensiblement et cyniquement pour l'argent!!! La coordinatrice Stoyanova a cessé de répondre aux emails et au téléphone dès qu'elle a été informée que le patient n'était plus là. PERSONNE! Ni elle, ni \"phénix\", ni la clinique, n'ont même exprimé leurs condoléances... Il est douloureux de réaliser qu'il n'y a plus rien d'humain chez les gens... Nous critiquions nos médecins russes, et eux ont simplement dit la vérité dès le début.","kz":"Көтеріліп отырған мәселелерді бастан өткерген адамдар үшін пікірімді жазып отырмын. Біздің жағдайда болған сияқты қиыншылыққа тап келген жандарға ескерту ретінде айтқым келеді, мұқият ойланып қараңыздар, бұл жерге жүгінбес бұрын. Бізге ешқандай көмек көрсетілмеді... Одан бөлек, қазіргі таңда, бізге шындықты айтпады, ем алатынымызға және бәрі жақсы болатынына сендірді, ал біз ол сөздерге шын жүректен сендік! Емдеуге қаражат аямадық, ұсынылғанның барлығын жасадық, бірақ олар тек салқынқандылықпен химиялық дәрілер тағайындады және үмітсіз науқасты зарядка жасауға физиотерапевт сияқты қажетсіз кеңесулерге жіберді!!! \"феникс\" фирмасы - бұл ақшаны қабылдау функциясы бар жансыз жандар, басқаша қалай атайтынымды білмеймін... Дәрігер-профессор Егер де обходтарда күлімсіреп, бәрі жақсы болады деп айтты және туыстарына жағдайдың нашарлағанын айтпады, жаңа және жаңа процедуралар тағайындады... Қазіргі таңда, біз бәрін ертерек түсінгенімізді, бізге тек \"емдегендей\" болғанын, себебі біз ақша төлегенімізді байқаймыз. Әкемізді ақшалар үшін жансыздықпен және цинизммен қинады!!! Құратор Стоянова пациенттің жоқ екенін хабарлаған сәтте хаттарға және телефонға жауап беруді тоқтатты. ЕШКІМ! ол да, \"феникс\" те, клиника да, тіпті көңіл айту да білдірмеді... Адамдарда ешқандай адами қасиет қалмағанын түсіну ауыр... Біз ресейлік дәрігерлерімізді сынадық, ал олар бізге бірден шындықты айтты.","pt":"Estou escrevendo uma avaliação para aquelas pessoas que se encontram na mesma situação difícil que a nossa família. Apenas quero alertar: pense bem antes de procurar por este lugar. Não nos ajudaram... Além disso, agora entendemos que simplesmente não nos disseram a verdade, prometeram tratamento, que tudo ficaria bem, e nós acreditávamos, sinceramente! Não economizamos no tratamento, fizemos tudo o que recomendaram, e eles simplesmente nos bombardeavam com químicos de forma insensível e marcavam consultas desnecessárias, como fisioterapeuta para fazer exercícios com uma pessoa sem esperança!!! A empresa \"Fênix\" é composta por seres insensíveis com a função de receber dinheiro, nem sei mais como chamá-los... A médica-professora Éger também sorria nas visitas e dizia que tudo ficaria bem e nem informou aos familiares que a situação estava piorando, prescrevia novos e novos procedimentos... Como entendemos agora, já estava claro há muito tempo, apenas queriam nos \"tratar\" porque pagávamos. Torturaram nosso pai de forma insensível e cínica por causa do dinheiro!!! A curadora Stoyanova parou de responder às cartas e ao telefone assim que informamos que o paciente não estava mais conosco. NINGUÉM! Nem ela, nem a \"Fênix\", nem a clínica, nem sequer expressaram condolências... Dói perceber que não resta mais nada de humano nas pessoas... Criticamos nossos médicos russos, mas foram eles que simplesmente nos disseram a verdade imediatamente.","id":"Slovak","uz":"Пикри ҳужжатларни биз билан бир хил оғир вазиятга тушган оилалар учун ёзиб чиқаман. Фақат огоҳлантирмоқчиман, бегона келмасликка олдин ўйлаб кўринг. Бизга ёрдам беришмади... Бундан ташқари, ҳозир бизга тўғри маълумот берилмаганини тушуняпмиз, даволашга ваъда беришди, барчаси яхши бўлади дейилди ва биз бунга чин кўнгилдан ишонгандик! Даволаш учун пулни аямадик, тавсия берган барча нарсаларни бажардик, лекин улар фақат кимёвий моддаларни юборишди ва фойдасиз қилинаялган консультацияларни тайинлашди, масалан, физиотерапевт билан машғулотлариш амалиётларини бемога ёзди... \"Феникс\" фирмаси бу шунчаки пулни олувчи бефарқ мавжудотлар, уларни бошқа нима деб аташни ҳам билмайман... Врач-профессор Егер ҳам обходларида табассум билан ҳамма нарса яхши бўлишига ишонтирар, ва ҳатто қариндошларга ҳолат ёмонлашаётганини ҳам айтмас, янги янги процедралар тайин қилар эди... Ҳозир буни тушунаётганимиздек, ҳаммаси анча олдин маълум бўлган, шунчаки биз пул тўлаётганимиз учун бизларни \"даволаш\" истаги билан юритишди. Бизнинг отажонимизни шунчаки пул учун бефарқ ва бузғунчи азиятга солдилар!!! Куратор Стоянова почта ва телефонга жавоб беришни то пациент бўлмаганини билганидан кейин тўхтатди. ҲЕЧ КИМ! на у, на \"феникс\", на клиника, ҳатто тасалли ҳам бермади... Инсонийлик нечоғлик йўқолганини англаш оғир... Биз ўзимиз россиялик врачларимизни айблар эдик, улар бизга дарҳол ҳақиқатни айтдилар.","jp":"私は、私たち家族と同じように厳しい状況に置かれた人々のためにこのレビューを書いています。ここに来る前に、よく考えてください。私たちは助けてもらえませんでした… それどころか、今になって真実が語られておらず、治療を約束され、「全てがうまくいく」と信じさせられていたことが分かりました。治療にお金を惜しまず、推奨されたことはすべて行いましたが、彼らは無情に化学療法を押し付け、絶望的な状況の患者に対して不必要な理学療法などのコンサルテーションを勧めました。会社「フェニックス」は、金銭を受け取る機能を持つ無情な存在であり、それ以上にどう表現すればよいかわからないくらいです。イエーガー教授も回診時に笑って話し、「全てがうまくいく」と言い続け、状況が悪化していることを親族には言わず、新しい手続きばかり勧めていました… 今になってみれば、早い段階で全てが分かっていたのに、「治療」するふりをしていただけで、私たちがお金を払っていたからです。お金のために、私たちの父を無情かつ冷酷に苦しめました。クーラトルのストヤノバは、患者が亡くなったと伝えた途端、メールや電話での返信を止めました。誰一人として―ストヤノバも「フェニックス」もクリニックの誰も―哀悼の意を示しませんでした。人々の中に何も人間味が残っていないことを痛感しています… 私たちはロシアの医師たちを批判しましたが、彼らは私たちにすぐに真実を告げてくれたのです。","vn":"Tôi xin viết đánh giá này cho những người đã rơi vào hoàn cảnh khó khăn như gia đình chúng tôi. Tôi chỉ muốn cảnh báo, hãy suy nghĩ kỹ trước khi đến đây. Họ không giúp chúng tôi... Hơn nữa, bây giờ chúng tôi hiểu rằng họ không nói sự thật với chúng tôi, hứa sẽ điều trị, nói rằng mọi thứ sẽ ổn và chúng tôi đã tin vào điều đó, chân thành! Chúng tôi không tiết kiệm khi điều trị, đã làm mọi thứ mà họ khuyên, nhưng họ chỉ vô tâm kê đơn những đợt hóa trị và chỉ định những buổi tư vấn không cần thiết như bác sĩ vật lý trị liệu để tập thể dục cho người bệnh vô vọng!!! Công ty \"phoenix\" chỉ là những sinh vật vô hồn với chức năng nhận tiền, thậm chí tôi không biết phải gọi họ là gì... Bác sĩ chuyên khoa Jegor cũng đã mỉm cười trong các phòng khám và nói rằng mọi thứ sẽ ổn mà thậm chí không nói cho người thân biết rằng tình hình đang trở nên tồi tệ hơn, liên tục chỉ định những thủ tục mới... Như hiện tại chúng tôi hiểu, mọi thứ đã rõ ràng từ lâu, họ chỉ muốn \"điều trị\" vì chúng tôi còn trả tiền. Họ đã tra tấn cha chúng tôi một cách vô tình và cằn nhằn vì tiền!!! Người điều phối Stoyanova đã ngừng trả lời email và cuộc gọi ngay sau khi được thông báo rằng bệnh nhân không còn nữa. KHÔNG AI! Cả cô ấy, cả \"phoenix\", cả phòng khám, thậm chí không có lời chia buồn nào được bày tỏ... Đau lòng nhận ra rằng không còn gì tình người trong mọi người... Chúng tôi đã trách mắng các bác sĩ Nga của chúng tôi, nhưng họ đã nói sự thật ngay lập tức cho chúng tôi.","cn":"我写这篇评论是给那些和我们家庭一样处境艰难的人。只是想要提醒您，在决定来这儿之前请三思而后行。我们没能得到帮助……更有甚者，我们现在明白了，他们只是没有告诉我们实情，答应了治疗，说一切都会好，我们却真诚地相信了！治疗费用没有节省，所有推荐的措施都执行了，他们只是无情地输送药物，并安排了一些对病情毫无帮助的咨询，比如为绝望患者安排的理疗训练！“凤凰”公司毫无情感，仅仅是收钱的机器，我实在不知该如何称呼他们……即使是医生教授耶格尔在查房时也笑着说一切会好起来，甚至没有告诉家属情况在恶化，不停地开新的程序……现在我们明白这一切早已显而易见，只是因为我们在付钱所以他们才“继续治疗”。为了钱，他们无情且冷酷地折磨了我们的父亲！！！协调员斯托亚诺娃在得知患者去世后立即停止了回复邮件和电话。没有任何人！不论是她，还是“凤凰”公司，还是诊所，甚至没有表达一点哀悼……这一切让人痛心地意识到人们已经没有一点人性……我们曾批评我们俄罗斯的医生，而他们只是一开始就告诉了我们实情。","it":"Scrivo una recensione per coloro che si trovano nella stessa difficile situazione della nostra famiglia. Voglio solo avvertire: riflettete bene prima di rivolgervi qui. Non ci hanno aiutato... Anzi, ora capiamo che semplicemente non ci hanno detto la verità, promettevano cure, che tutto sarebbe andato bene e noi ci credevamo, sinceramente! Non abbiamo risparmiato sulle cure, abbiamo fatto tutto quanto raccomandato, e loro semplicemente somministravano chimica senza cuore e assegnavano consulti non necessari come quello del fisioterapista per eseguire esercizi a una persona irrimediabilmente malata! La società \"fenix\" è composta da esseri senz'anima con la sola funzione di ricevere denaro, non so neanche come altro definirli... Anche la dottoressa-professoressa Eger sorrideva durante i giri di visita e diceva che tutto sarebbe andato bene e non ha nemmeno detto ai parenti che la situazione stava peggiorando, ha prescritto nuove e nuove procedure... Ora capiamo che tutto era chiaro già da tempo, semplicemente volevano \"curarci\" perché noi pagavamo. Hanno tormentato nostro papà senza cuore e cinicamente per soldi!!! La curatrice Stoyanova ha smesso immediatamente di rispondere alle email e al telefono non appena le è stato comunicato del decesso del paziente. NESSUNO! né lei, né \"fenix\", né la clinica, nemmeno si sono espressi a parole di condoglianze... Fa male sapere che non è rimasto nulla di umano nelle persone... Criticavamo i nostri medici russi, ma almeno loro ci hanno detto subito la verità."},"likes":19,"dislikes":0,"images":[],"ratings":[{"name":"main","value":1,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"coordination","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":1,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":0,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":524,"name":"Colon cancer","alias":"colon-cancer","illness_kind_id":10,"name_forms":{"base_form":"Colon cancer"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":86,"name":"Ирина Ирина"},"flow":""},"user":{"id":86882,"name":"Лариса ","country_code":"RU","country_name":""},"created_at":"2018-07-03T10:05:55.000+00:00","summary":[],"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"would_recommend","value":false,"created_at":"2018-07-03T10:05:55.000+00:00","updated_at":"2018-07-03T13:05:55.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:36:19.944+00:00","updated_at":"2023-10-20T11:36:19.944+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.740+00:00","updated_at":"2026-03-19T07:16:31.740+00:00"}],"partner_response":null,"client_response":null,"doctor":null,"comment_for_bookimed":""},{"id":6100,"base_locale":"ru","text":{"ru":"Мы с мужем очень довольны тем, что попали на прием к профессору Эльке Йегер. Обследование было проведено по всем интересующим нас областям тела и по результатам обследования назначен курс химиотерапии. Первый сеанс был проведен в стационаре клиники. Принимающая фирма\nработала очень профессионально, с большим вниманием к пациентам. Всем\nбольшое спасибо и самые наилучшие пожелания от нас !","en":"My husband and I are very pleased that we made an appointment with Professor Elka Yeager. The examination was carried out on all areas of the body that interest us, and a chemotherapy course was prescribed based on the results of the examination. The first session was held in a hospital clinic. The host company worked very professionally, with great attention to patients. Many thanks to all and best wishes from us!","ar":"أنا وزوجي سعداء للغاية بأننا حددنا موعدًا مع الأستاذة Elka Yeager. تم إجراء الفحص في جميع مناطق الجسم التي تهمنا وتم وصف مقرر العلاج الكيميائي بناءً على نتائج الفحص. عقدت الجلسة الأولى في عيادة المستشفى. عملت الشركة المضيفة بشكل احترافي للغاية ، مع إيلاء اهتمام كبير للمرضى. شكرا لكم جميعا وأطيب التمنيات منا!","ua":"Ми з чоловіком дуже задоволені тим, що потрапили на прийом до професора Ельки Єгер. Обстеження було проведено по всіх областях тіла, що нас цікавлять, і за результатами обстеження призначено курс хіміотерапії. Перший сеанс було проведено у стаціонарі клініки. Приймаюча фірма працювала дуже професійно, з великою увагою до пацієнтів. Всім дякую і найкращі побажання від нас!","pl":"Jesteśmy zadowoleni, że trafiliśmy na wizytę do profesor Elki Jäger. Badanie zostało przeprowadzone we wszystkich interesujących nas obszarach ciała, a na podstawie wyników badania zaplanowano kurs chemioterapii. Pierwsza sesja odbyła się w szpitalu kliniki. Firma przyjmująca pracowała bardzo profesjonalnie, z dużą uwagą dla pacjentów. Serdeczne podziękowania i najlepsze życzenia od nas!","de":"Mein Mann und ich freuen uns sehr, dass wir einen Termin bei Prof. Elke Jaeger bekommen haben. Die Untersuchung wurde in allen für uns interessanten Bereichen des Körpers durchgeführt und aufgrund der Untersuchungsergebnisse wurde eine Chemotherapie verordnet. Die erste Sitzung fand im Krankenhaus der Klinik statt. Das Gastunternehmen arbeitete sehr professionell und mit großer Aufmerksamkeit für die Patienten. Vielen Dank an alle und die besten Wünsche von uns!","es":"Mi esposo y yo estamos muy contentos de haber conseguido una cita con la profesora Elke Jaeger. El examen se llevó a cabo en todas las áreas del cuerpo que nos interesan y, según los resultados del examen, se prescribió un ciclo de quimioterapia. La primera sesión se llevó a cabo en el hospital de la clínica. La empresa anfitriona trabajó de manera muy profesional, con gran atención a los pacientes. ¡Muchas gracias a todos y los mejores deseos de nuestra parte!","fr":"Nous sommes très satisfaits d'avoir consulté le professeur Elke Jäger. Un examen complet a été effectué sur toutes les parties du corps qui nous intéressaient, et un traitement de chimiothérapie a été prescrit en fonction des résultats de l'examen. La première séance a été réalisée en hospitalisation à la clinique. L'entreprise d'accueil a agi de manière très professionnelle, avec une grande attention portée aux patients. Nous adressons nos sincères remerciements et nos meilleurs vœux à tous !","kz":"Біз жолдасым екеуіміз профессор Эльке Йегердің қабылдауында болғанымызға өте риза болдық. Тексеру бізді қызықтырған барлық дене аймақтары бойынша жүргізілді және тексеру нәтижелері бойынша химиотерапия курсы тағайындалды. Бірінші сеанс клиниканың стационарында өткізілді. Қабылдаушы фирма өте кәсіби жұмыс істеді, науқастарға үлкен қамқорлықпен қарады. Баршаңызға үлкен рахмет және бізден ең ізгі тілектерді қабыл алыңыздар!","pt":"Meu marido e eu estamos muito satisfeitos por termos conseguido uma consulta com a professora Elke Jäger. O exame foi conduzido em todas as áreas do corpo que nos interessavam e, com base nos resultados, foi prescrita uma sessão de quimioterapia. A primeira sessão foi realizada no hospital da clínica. A empresa responsável pela consulta trabalhou de forma muito profissional, com grande atenção aos pacientes. A todos, nosso muito obrigado e os melhores desejos da nossa parte!","id":"Kami bersama suami sangat puas dapat konsultasi dengan Profesor Elke Jaeger. Pemeriksaan dilakukan pada semua area tubuh yang menarik perhatian kami dan berdasarkan hasil pemeriksaan, ditetapkan jadwal kemoterapi. Sesi pertama dilakukan di rumah sakit klinik. Perusahaan penerima bekerja dengan sangat profesional, dengan perhatian besar kepada pasien. Terima kasih banyak dan salam terbaik dari kami!","uz":"Мен эрим билан Элке Йегер профессорининг қабулларига кирганимиздан жуда мамнунмиз. Текширув биз қизиққан барча тана соҳаларида амалга оширилди ва текширув натижаларига асосан кимё терапияси курси белгиланди. Биринчи сеанс шифохона стационарида ўтказилди. Қабул қилувчи фирма жуда профессионал даражада, беморларга катта эътибор билан ишлади. Ҳаммага катта раҳмат ва энг яхши тилакларимиз билан!","jp":"私と夫は、教授のエルケ・イェーガー先生に診察を受けることができて非常に満足しております。検査は私たちが関心を持つすべての体の分野にわたって行われ、その結果に基づいて化学療法のコースが指定されました。最初のセッションはクリニックの入院施設で行われました。受け入れ会社は、患者に対して非常にプロフェッショナルかつ丁寧に対応してくれました。皆様に心から感謝申し上げるとともに、私たちからの最高の願いをお伝えします！","vn":"Chúng tôi rất hài lòng với cuộc hẹn với Giáo sư Elke Jaeger. Các xét nghiệm đã được thực hiện trên tất cả các khu vực của cơ thể mà chúng tôi quan tâm và một liệu trình hóa trị liệu đã được đề xuất dựa trên kết quả xét nghiệm. Buổi điều trị đầu tiên đã được thực hiện tại khu điều trị nội trú của phòng khám. Công ty tiếp nhận đã làm việc rất chuyên nghiệp, với sự quan tâm rất lớn đến bệnh nhân. Chúng tôi xin chân thành cảm ơn và gửi đến các bạn những lời chúc tốt đẹp nhất!","cn":"我和我的丈夫非常高兴能够接受Elke Jaeger教授的诊疗。检查涵盖了我们感兴趣的所有身体部位，并根据检查结果制定了化疗方案。第一次化疗在诊所的住院部进行。接待的公司工作非常专业，对患者充满关注。感谢大家，并送上我们最美好的祝愿！","it":"Siamo estremamente soddisfatti dell'appuntamento con la professoressa Elke Jäger. L'esame è stato effettuato in tutte le aree del corpo di nostro interesse e, in base ai risultati, è stato prescritto un ciclo di chemioterapia. La prima sessione è stata eseguita nel reparto di degenza della clinica. L'associazione che ci ha accolto ha lavorato in modo molto professionale, con grande attenzione ai pazienti. Grazie mille a tutti e i nostri migliori auguri!"},"likes":6,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":360,"name":"Sigmoid adenocarcinoma","alias":"sigmoid-adenocarcinoma","illness_kind_id":10,"name_forms":{"base_form":"Sigmoid adenocarcinoma"}},"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":139,"name":"Anna Miniailo"},"flow":""},"user":{"id":154369,"name":"Елена ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-12-07T20:50:53.000+00:00","summary":{"clinic":"\"The first session was held in a hospital clinic. The host company worked very professionally, with great attention to patients.\"","doctor":"\"My husband and I are very pleased that we made an appointment with Professor Elka Yeager.\"","results":"\"The examination was carried out on all areas of the body that interest us, and a chemotherapy course was prescribed based on the results of the examination.\"","positive":"\"My husband and I are very pleased that we made an appointment with Professor Elka Yeager.\"","experience":"\"Many thanks to all and best wishes from us!\""},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"is_notification_sent","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2019-12-07T20:50:53.000+00:00","updated_at":"2023-01-05T14:38:45.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:34:45.235+00:00","updated_at":"2023-10-20T11:34:45.235+00:00"},{"name":"coordinator_mentioned","value":false,"created_at":"2025-06-11T14:03:33.678+00:00","updated_at":"2025-06-11T14:03:33.678+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.754+00:00","updated_at":"2026-03-19T07:16:31.754+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":502,"name":"Elke Jaeger","alias":"elke-jaeger"},"comment_for_bookimed":""},{"id":5837,"base_locale":"ru","text":{"ru":" Меня зовут Сергей, я прохожу лечение в онкологическом отделении клиники Нордвест во Франкфурте на Майне. Хотел бы отметить высокий профессиональный уровень врачей, техническую оснащенность клиники на должном уровне. Особенную благодарность хочу выразить профессору Эльке Йегер, ст.врачу Киселички, доктору Вебер, профессионализм на высшем уровне, очень доброжелательны и внимательны, младший персонал-умнички, все супер, лечением очень доволен, если бы не одно «но»… Из-за незнания языка пришлось обратиться в фирму «Феникс сервис», которая является посредником по предоставлению медицинских услуг во главе с Радиславом. Мое общение с ними началось с того, что до приезда они потребовали значительную предоплату, которая была своевременно перечислена на их счет. После приезда в клинику мне пришлось еще несколько раз перечислять деньги, деньги немаленькие. Я настойчиво просил сотрудников фирмы заключить со мной договор о предоставлении услуг компанией «Феникс сервис», что бы конкретно понимать, какие именно услуги и за какую конкретно оплату будут предоставляться услуги. Однако никаких договоров, а так же счетов с расценками мне предоставлено не было, что прямо свидетельствует о недобропорядочности. Лишь спустя два месяца я получил счета клиники (с которыми я полностью согласен) и отдельно счет от «Феникс сервис» за оказаные услуги, после просмотра которого просто не было слов… Как оказалось, лечиться в Германии не дорого, дорого оплачивать услуги «Феникса», выставленные в счете, которые либо не оказывались вообще, либо оказывались не в том колличестве и по очень завышенным расценкам. Я попытался поговорить с руководителем фирмы Радиславом, сказав что не согласен со счетом, на что был получен ответ «если что-то не устраивает, можете отказаться далее от наших услуг». Я официально написал обращение в клинику об откреплении от этой непорядочной фирмы, на что получил положительный ответ. Так же написал официальное письмо «Фениксу» с просьбой пересмотреть счет, на что до сих пор ответа не получил.\nХочу предупредить всех, кто оказался в моем положении, тех онкологических больных, которые продают все, для того что бы оплатить лечение и жить дальше, а такие вот «фениксы» не останавливаются не перед чем, что бы обогатиться за их счет. ","en":"My name is Sergey, I am undergoing treatment at the oncology department of the Nordwest Clinic in Frankfurt am Main. I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level. I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super, I’m very pleased with the treatment, if not for one “but” ... Because of ignorance language had to contact the company "Phoenix Service", which is an intermediary for the provision of medical services, led by Radislav. My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money. I persistently asked the company’s employees to conclude an agreement with me on the provision of services by Phoenix Service, in order to specifically understand which services and for what specific payment the services will be provided. However, no contracts, as well as invoices with prices, were provided to me, which directly testifies to dishonesty. Only two months later I received the clinic’s bills (with which I completely agree) and separately a bill from Phoenix Service for the services rendered, after viewing which there were simply no words ... As it turned out, being treated in Germany was not expensive, it was expensive to pay for the services of Phoenix invoiced, which either didn’t turn out at all, or turned out to be in the wrong amount and at very high prices. I tried to talk with the head of the company Radislav, saying that I did not agree with the bill, to which I received the answer "if something does not suit you, you can refuse our services further." I officially wrote an appeal to the clinic about the detachment from this dishonest company, to which I received a positive response. He also wrote an official letter to Phoenix with a request to review the account, to which he still has not received an answer. I want to warn everyone who is in my position, those cancer patients who sell everything in order to pay for treatment and live on, but these “phoenixes” don’t stop at anything to enrich themselves at their expense.","ar":"اسمي سيرجي ، أتلقى العلاج في قسم الأورام في عيادة نوردويست في فرانكفورت أم ماين. أود أن أشير إلى المستوى المهني العالي للأطباء ، والمعدات التقنية للعيادة في المستوى المناسب. أود أن أعرب عن امتناني الخاص للبروفيسور إلكا ييغر ، كبير الأطباء كيسيلسكي ، والدكتور ويبر ، أعلى مستوى من الاحتراف ، ودود للغاية ومتيقظين ، والموظفين المبتدئين أذكياء ، كل شيء رائع ، أنا سعيد للغاية بالعلاج ، إن لم يكن لأحد "ولكن" ... بسبب الجهل كان على شركة اللغة الاتصال بشركة "Phoenix Service" ، والتي تعد وسيطًا لتقديم الخدمات الطبية ، بقيادة Radislav. بدأت اتصالاتي بحقيقة أنهم قبل وصولهم طالبوا بدفع مقدم مسبق مهم ، والذي تم تحويله في الوقت المناسب إلى حسابهم. بعد وصولي إلى العيادة ، اضطررت إلى تحويل الأموال عدة مرات ، بدلاً من تحويل أموال كبيرة. طلبت باستمرار من موظفي الشركة إبرام اتفاق معي بشأن تقديم الخدمات من قِبل Phoenix Service ، من أجل فهم الخدمات التي يتم تقديمها على وجه التحديد وعن الدفع المحدد. ومع ذلك ، لم يتم تقديم أي عقود ، وكذلك فواتير بأسعار ، لي ، وهو ما يشهد مباشرة على خيانة الأمانة. بعد شهرين فقط ، استلمت فواتير العيادة (التي أتفق معها تمامًا) وفاتورة منفصلة من Phoenix Service عن الخدمات المقدمة ، بعد أن رأيت أنه لم يكن هناك أي كلمات ... وكما تبين ، فإن العلاج في ألمانيا لم يكن مكلفًا ، فقد كان غاليًا دفع ثمن خدمات Phoenix فاتورة ، والتي إما أنها لم تتحول على الإطلاق ، أو تبين أنها كانت بكمية خاطئة وبأسعار مرتفعة للغاية. حاولت التحدث مع رئيس الشركة راديسلاف ، قائلة إنني لا أتفق مع الفاتورة ، والتي تلقيتها الإجابة "إذا كان هناك شيء لا يناسبك ، يمكنك رفض خدماتنا بشكل أكبر". كتبت رسميًا نداءً إلى العيادة حول انفصال هذه الشركة غير الشريفة ، والتي تلقيت ردًا إيجابيًا عليها. كما كتب خطابًا رسميًا إلى عنقاء يطلب فيه مراجعة الحساب ، والذي لم يتلق إجابة بعد. أريد أن أحذر كل شخص في موقفي ، هؤلاء مرضى السرطان الذين يبيعون كل شيء من أجل دفع تكاليف العلاج والعيش ، لكن هؤلاء "طائر الفينيق" لا يتوقف عند أي شيء لإثراء أنفسهم على حسابهم.","ua":"Мене звуть Сергій, я проходжу лікування в онкологічному відділенні клініки Нордвест у Франкфурті на Майні. Хотів би відзначити високий професійний рівень лікарів, технічну оснащеність клініки на належному рівні. Особливу подяку хочу висловити професору Ельке Йегер, ст.лікарю Киселички, доктору Вебер, професіоналізм на найвищому рівні, дуже доброзичливі та уважні, молодший персонал-розумнички, все супер, лікуванням дуже задоволений, якби не одне «але»… Через незнання мови довелося звернутися до фірми «Фенікс сервіс», яка є посередником з надання медичних послуг на чолі з Радіславом. Моє спілкування з ними почалося з того, що до приїзду вони вимагали значної передоплати, яка була вчасно перерахована на їх рахунок. Після приїзду до клініки мені довелося ще кілька разів перераховувати гроші, чималі гроші. Я наполегливо просив співробітників фірми укласти зі мною договір про надання послуг компанією «Фенікс сервіс», щоб конкретно розуміти, які саме послуги та за яку конкретно оплату надаватимуться послуги. Проте жодних договорів, а також рахунків із розцінками мені надано не було, що прямо свідчить про недобропорядність. Лише через два місяці я отримав рахунки клініки (з якими я повністю згоден) та окремо рахунок від «Фенікс сервіс» за надані послуги, після перегляду якого просто не було слів… Як виявилося, лікуватися в Німеччині не дорого, дорого оплачувати послуги «Фенікса» , Виставлені в рахунку, які або не виявлялися взагалі, або опинялися не в тій кількості і за дуже підвищеними цінами. Я спробував поговорити з керівником фірми Радиславом, сказавши, що не згоден з рахунком, на що була отримана відповідь «якщо щось не влаштовує, можете відмовитися далі від наших послуг». Я офіційно написав звернення до клініки про відкріплення від цієї непорядної фірми, на що я отримав позитивну відповідь. Також написав офіційний лист «Фенікс» з проханням переглянути рахунок, на що досі відповіді не отримав. Хочу попередити всіх, хто опинився в моєму становищі, тих онкологічних хворих, які продають все, для того щоб оплатити лікування і жити далі, а такі ось «фенікси» не зупиняються не перед чим, щоб збагатитися за їх рахунок.","pl":"Nazywam się Siergiej i przechodzę leczenie na oddziale onkologicznym kliniki Nordwest we Frankfurcie nad Menem. Chciałbym podkreślić wysoki poziom profesjonalizmu lekarzy oraz odpowiednie wyposażenie techniczne kliniki. Szczególne podziękowania kieruję do profesor Elke Jäger, starszego lekarza Kiselitska, doktora Webera. Ich profesjonalizm jest na najwyższym poziomie, są bardzo życzliwi i uważni, a młodszy personel to prawdziwi eksperci. Jestem bardzo zadowolony z leczenia, gdyby nie jedno „ale”... \n\nZe względu na brak znajomości języka musiałem zwrócić się do firmy „Feniks Service”, która pośredniczy w świadczeniu usług medycznych pod kierownictwem Radisława. Moja współpraca z nimi zaczęła się od tego, że przed przyjazdem zażądali znacznej zaliczki, która została terminowo przelana na ich konto. Po przybyciu do kliniki musiałem jeszcze kilka razy przelewać pieniądze, niemałe kwoty. Nalegałem, aby pracownicy firmy zawarli ze mną umowę o świadczenie usług przez „Feniks Service”, abym dokładnie wiedział, jakie konkretnie usługi i za jaką opłatę będą świadczone. Jednak nie otrzymałem żadnych umów ani rachunków z wykazem cen, co bezpośrednio świadczy o ich nieuczciwości. Dopiero po dwóch miesiącach otrzymałem rachunki z kliniki (z którymi się w pełni zgadzam) oraz oddzielny rachunek od „Feniks Service” za świadczone usługi, po jego przeglądzie po prostu zabrakło mi słów... Okazało się, że leczenie w Niemczech nie jest drogie; drogie są usługi „Feniksa”, które zostały wystawione na rachunku, a które albo w ogóle nie były świadczone, albo były świadczone w niewłaściwej ilości i po mocno zawyżonych cenach. Próbowałem rozmawiać z kierownikiem firmy Radisławem, mówiąc, że nie zgadzam się z rachunkiem, na co usłyszałem odpowiedź „jeśli coś się nie podoba, możecie zrezygnować z naszych usług”. Oficjalnie napisałem pismo do kliniki o odłączenie się od tej nieuczciwej firmy, na co otrzymałem pozytywną odpowiedź. Napisałem także oficjalny list do „Feniksa” z prośbą o ponowne rozpatrzenie rachunku, na co do tej pory nie otrzymałem odpowiedzi.\n\nChcę ostrzec wszystkich, którzy znaleźli się w mojej sytuacji, tych pacjentów onkologicznych, którzy sprzedają wszystko, by zapłacić za leczenie i dalej żyć, a tacy „feniksy” nie cofną się przed niczym, żeby wzbogacić się ich kosztem.","de":"Mein Name ist Sergey, ich bin in Behandlung in der onkologischen Abteilung des Klinikums Nordwest in Frankfurt am Main. Ich möchte das hohe professionelle Niveau der Ärzte hervorheben, die technische Ausstattung der Klinik ist auf dem richtigen Niveau. Mein besonderer Dank gilt Frau Prof. Elka Jaeger, Oberärztin Kiselichka, Dr. Weber, Professionalität auf höchstem Niveau, sehr freundlich und aufmerksam, Nachwuchskräfte sind smart, alles super, ich bin sehr zufrieden mit der Behandlung, wenn nicht für ein „aber“ ... Aufgrund von Unwissenheit musste ich mich an die Firma Phoenix Service wenden, die ein Vermittler bei der Erbringung medizinischer Dienstleistungen ist und von Radislav geleitet wird. Meine Kommunikation mit ihnen begann damit, dass sie vor ihrer Ankunft eine erhebliche Vorauszahlung verlangten, die umgehend auf ihr Konto überwiesen wurde. In der Klinik angekommen, musste ich noch mehrmals Geld überweisen, viel Geld. Ich habe die Mitarbeiter des Unternehmens beharrlich gebeten, mit mir einen Vertrag über die Erbringung von Dienstleistungen durch die Firma Phoenix Service abzuschließen, um genau zu verstehen, welche Dienstleistungen und für welche spezifische Vergütung die Dienstleistungen erbracht werden. Mir wurden jedoch keine Verträge sowie Rechnungen mit Preisen vorgelegt, was direkt auf Unehrlichkeit hinweist. Nur zwei Monate später erhielt ich die Rechnungen der Klinik (mit denen ich voll und ganz einverstanden bin) und eine separate Rechnung von Phoenix Service für die erbrachten Leistungen, nach deren Sichtung es einfach keine Worte gab ... Wie sich herausstellte, ist es nicht teuer In Deutschland behandelt zu werden, ist es teuer, die in Rechnung gestellten Leistungen von Phoenix zu bezahlen, die entweder gar nicht oder in falscher Menge und zu sehr hohen Preisen erschienen sind. Ich versuchte mit dem Firmenchef Radislav zu sprechen und sagte, dass ich mit der Rechnung nicht einverstanden sei, worauf ich die Antwort erhielt: „Wenn Ihnen etwas nicht passt, können Sie unsere Dienste weiterhin ablehnen.“ Ich habe offiziell einen Appell an die Klinik geschrieben, mich von dieser unehrlichen Firma zu lösen, worauf ich eine positive Antwort erhalten habe. Ich habe auch einen offiziellen Brief an Phoenix geschrieben mit der Bitte, die Partitur zu überarbeiten, worauf ich immer noch keine Antwort erhalten habe. Ich möchte jeden warnen, der in meiner Lage ist, diese Krebspatienten, die alles verkaufen, um die Behandlung zu bezahlen und weiterzuleben, und solche „Phönixe“ schrecken vor nichts zurück, um auf ihre Kosten reich zu werden.","es":"Mi nombre es Sergey, estoy en tratamiento en el departamento de oncología de la Clínica Nordwest en Frankfurt am Main. Me gustaría señalar el alto nivel profesional de los médicos, el equipo técnico de la clínica está al nivel adecuado. Me gustaría expresar mi especial agradecimiento a la profesora Elka Jaeger, médico senior Kiselichka, Dr. Weber, profesionalismo al más alto nivel, muy amable y atento, el personal subalterno es inteligente, todo es excelente, estoy muy satisfecho con el trato, si no por un “pero”… Por desconocimiento del lenguaje, tuve que recurrir a la empresa Phoenix Service, que es una intermediaria en la prestación de servicios médicos, encabezada por Radislav. Mi comunicación con ellos comenzó con el hecho de que antes de la llegada me exigieron un importante pago por adelantado, que se transfirió rápidamente a su cuenta. Después de llegar a la clínica, tuve que transferir dinero varias veces más, mucho dinero. Solicité persistentemente a los empleados de la empresa que concluyeran un acuerdo conmigo sobre la prestación de servicios por parte de la empresa Phoenix Service, para comprender específicamente qué servicios y por qué pago específico se proporcionarán. Sin embargo, no se me proporcionaron contratos ni facturas con precios, lo que indica directamente deshonestidad. Solo dos meses después recibí las facturas de la clínica (con las que estoy totalmente de acuerdo) y una factura separada de Phoenix Service por los servicios prestados, después de ver que simplemente no hubo palabras ... Resultó que no es caro para recibir tratamiento en Alemania, es caro pagar los servicios de Phoenix facturados, que no aparecieron en absoluto o resultaron ser en la cantidad incorrecta y a precios muy altos. Traté de hablar con el jefe de la empresa, Radislav, diciendo que no estaba de acuerdo con el proyecto de ley, a lo que recibí la respuesta "si algo no le conviene, puede continuar rechazando nuestros servicios". Escribí oficialmente una apelación a la clínica sobre el desapego de esta compañía deshonesta, a la que recibí una respuesta positiva. También escribí una carta oficial a Phoenix con una solicitud para revisar la partitura, a la que aún no he recibido respuesta. Quiero advertir a todos los que están en mi posición, esos pacientes de cáncer que venden todo para pagar el tratamiento y vivir, y tales “fénix” no se detienen ante nada para enriquecerse a su costa.","fr":"Je m'appelle Sergueï, je suis en traitement dans le service d'oncologie de la clinique Nordwest à Francfort-sur-le-Main. Je tiens à souligner le haut niveau professionnel des médecins et l'équipement technique de la clinique, qui est de qualité. Je tiens à exprimer ma gratitude particulière au professeur Elke Jäger, au médecin principal Kselichki, et au docteur Weber, leur professionnalisme est de haut niveau, ils sont très aimables et attentifs, et le personnel junior est aussi remarquablement compétent, tout est super, je suis très satisfait du traitement, sauf pour un « mais »... En raison de ma méconnaissance de la langue, j'ai dû faire appel à l'entreprise « Phoenix service », qui est un intermédiaire pour la prestation de services médicaux sous la direction de Radislav. Mes échanges avec eux ont commencé par le fait qu'avant mon arrivée, ils ont exigé un acompte considérable, qui a été transféré en temps voulu sur leur compte. Après mon arrivée à la clinique, j'ai dû à plusieurs reprises transférer de l'argent, des sommes non négligeables. J'ai insisté auprès des employés de l'entreprise pour qu'ils concluent un contrat de prestation de services avec « Phoenix service », afin de comprendre précisément quels services seraient fournis et à quel tarif précis. Cependant, aucun contrat ni facture avec des prix n'a été fourni, ce qui témoigne clairement d'un manque de probité. Ce n'est qu'après deux mois que j'ai reçu les factures de la clinique (avec lesquelles je suis entièrement d'accord) et séparément la facture de « Phoenix service » pour les services rendus, après l'avoir examinée, je suis resté sans voix... Il s'est avéré que se faire soigner en Allemagne n'est pas cher, c'est cher de payer pour les services de « Phoenix », tels que facturés, qui étaient soit non fournis du tout, soit fournis en quantité insuffisante et à des tarifs très exagérés. J'ai tenté de parler avec le directeur de l'entreprise, Radislav, en disant que je n'étais pas d'accord avec la facture, et il m'a répondu « si quelque chose ne vous convient pas, vous pouvez renoncer à nos services ». J'ai écrit officiellement à la clinique pour me désaffilier de cette entreprise peu scrupuleuse et j'ai reçu une réponse positive. J'ai également envoyé une lettre officielle à « Phoenix » leur demandant de revoir la facture, auquel je n'ai toujours pas reçu de réponse.\n\nJe souhaite mettre en garde tous ceux qui se trouvent dans ma situation, ces patients oncologiques qui vendent tout pour payer leur traitement et vivre, et que de tels « phoenix » n'hésitent pas à exploiter pour s'enrichir à leurs dépens.","kz":"Менің атым Сергей, мен Франкфурт қаласындағы Нордвест клиникасының онкология бөлімінде ем қабылдап жатырмын. Дәрігерлердің жоғары кәсіби деңгейін, клиниканың техникалық жабдықталуының тиісті деңгейде екенін атап өткім келеді. Әсіресе, профессор Эльке Йегерге, аға дәрігер Киселичкиге, доктор Веберге ерекше алғысымды білдіремін, кәсібилігі жоғары деңгейде, өте мейірімді және мұқият, кіші персонал да ақылды, бәрі супер, емдеуге өте ризамын, егер бір «бірақ» болмаса... Тіл білмегендіктен маған медициналық қызмет көрсету бойынша аралық рөл атқаратын, Радислав басқаратын «Феникс сервис» фирмасына жүгінуге тура келді. Олардың менімен қарым-қатынасы мені келмес бұрын үлкен алдын ала төлем талап етуден басталды, ол уақтылы олардың шотына аударылды. Клиникаға келгеннен кейін маған тағы бірнеше рет ақша аударуға тура келді, қаражат көп болатын. Мен «Феникс сервис» компаниясымен қызмет көрсету туралы келісімшарт жасауды қатты сұрадым, қандай нақты қызметтер мен қандай төлемдерге байланысты көрсетілетінін түсіну үшін. Алайда маған ешқандай келісімшарттар немесе бағалары бар шоттар ұсынылмаған жоқ, бұл адал еместікті тікелей көрсетеді. Екі ай өткен соң мен клиниканың шоттарын (олармен толық келісемін) және көрсетілген қызметтер үшін «Феникс сервис» шотын алдым, оны көргеннен кейін сөзім жоқ болды... Германияда емделу қымбат емес екені белгілі болды, тек «Феникс» қызметтеріне ақы төлеу қымбат, олар мүлдем көрсетілмеген немесе аз мөлшерде көрсетілген және баға өте қымбат болған. Мен фирманың басшысы Радиславпен сөйлесуге тырыстым, шотпен келіспейтінімді айтып, оның жауабы \"егер бірнәрсе ұнамаса, біздің қызметтерімізден бас тарта аласыз\" болды. Мен клиникаға ресми түрде осы адал емес фирмадан бөліну туралы өтініш жаздым және оң жауап алдым. Сондай-ақ, «Феникске» шотты қайта қарастыруды сұраған ресми хат жаздым, бірақ әлі жауап алмадым. Мен менің жағдайымды бастан өткерген барлық адамдарды, емдеу үшін барлығын сатып жатқан онкологиялық науқастарды және осындай «феникстердің» олардан байыту мақсатында ештеңеге тоқтамайтынын ескерткім келеді.","pt":"Meu nome é Sérgio, estou em tratamento no departamento oncológico da clínica Nordwest em Frankfurt am Main. Gostaria de destacar o alto nível profissional dos médicos e o bom nível de equipamentos técnicos da clínica. Quero expressar minha especial gratidão à professora Elke Jäger, ao chefe de medicina Kiselichki, ao doutor Weber, cujo profissionalismo é de altíssimo nível, muito amigáveis e atenciosos, o pessoal auxiliar é excelente, tudo é super, estou muito satisfeito com o tratamento, se não fosse por um \"mas\"... Devido à barreira do idioma, tive que recorrer à empresa \"Phoenix Service\", que atua como intermediária na prestação de serviços médicos, liderada por Radislav. Meu contato com eles começou com a exigência de um adiantamento significativo antes da minha chegada, que foi devidamente transferido para a conta deles. Após chegar na clínica, tive que transferir dinheiro mais algumas vezes, quantias consideráveis. Insisti que os funcionários da empresa fizessem um contrato comigo para entender exatamente quais serviços seriam prestados e a que custo específico. No entanto, não recebi nenhum contrato ou faturas detalhadas, o que demonstra claramente a falta de escrúpulos. Somente após dois meses recebi as faturas da clínica (com as quais concordo totalmente) e, separadamente, uma fatura da \"Phoenix Service\" pelos serviços prestados, que ao revisar me deixou sem palavras... Descobri que se tratar na Alemanha não é caro, mas pagar pelos serviços da \"Phoenix\" listados na fatura, que ou não foram prestados ou foram prestados em menor quantidade e por valores muito inflacionados, sim. Tentei conversar com o chefe da empresa, Radislav, dizendo que não concordava com a fatura, e recebi a resposta \"se algo não está satisfeito, você pode recusar nossos serviços a partir de agora\". Escrevi oficialmente à clínica pedindo para me desligar dessa empresa desonesta, ao que recebi uma resposta positiva. Também enviei uma carta oficial para a \"Phoenix\" pedindo a revisão da fatura, mas ainda não recebi resposta. Desejo avisar a todos que se encontrem na minha situação, pacientes oncológicos que vendem tudo para pagar o tratamento e continuar vivendo, enquanto empresas como estas \"Phoenixes\" não param diante de nada para enriquecer às suas custas.","id":"Nama saya Sergey, saya sedang menjalani perawatan di departemen onkologi Klinik Nordwest di Frankfurt am Main. Saya ingin menyoroti tingkat profesionalisme yang tinggi dari para dokter, serta perlengkapan teknis klinik yang memadai. Saya sangat berterima kasih kepada Profesor Elke Jaeger, Kepala Dokter Kiselichki, dan Dokter Weber atas profesionalisme mereka yang sangat baik, mereka sangat ramah dan perhatian, para staf junior juga sangat berdedikasi, semuanya luar biasa, saya sangat puas dengan perawatan yang diberikan, jika bukan karena satu \"tetapi\"… Karena ketidaktahuan bahasa, saya harus menghubungi perusahaan \"Phoenix Service\", yang bertindak sebagai perantara dalam penyediaan layanan medis yang dipimpin oleh Radislav. Komunikasi saya dengan mereka dimulai dengan mereka meminta pembayaran di muka yang signifikan sebelum kedatangan, yang telah ditransfer ke rekening mereka secara tepat waktu. Setelah tiba di klinik, saya harus beberapa kali lagi melakukan transfer dana, dan jumlahnya tidak sedikit. Saya dengan tegas meminta agar staf perusahaan membuat perjanjian dengan saya sehubungan dengan penyediaan layanan oleh perusahaan \"Phoenix Service\", agar saya dapat memahami dengan jelas layanan apa yang akan diberikan dan dengan biaya apa secara spesifik. Namun, tidak ada perjanjian maupun faktur dengan rincian harga yang diberikan kepada saya, yang secara langsung menunjukkan ketidakjujuran. Baru setelah dua bulan, saya menerima faktur klinik (yang sepenuhnya saya setujui) dan faktur terpisah dari \"Phoenix Service\" untuk layanan yang diberikan, setelah meninjaunya, saya tidak dapat berkata apa-apa... Ternyata, berobat di Jerman tidak mahal, yang mahal adalah membayar layanan \"Phoenix\" yang dicantumkan dalam faktur, yang tidak diberikan sama sekali, atau tidak dalam jumlah tersebut dan dengan harga yang sangat tinggi. Saya mencoba berbicara dengan pimpinan perusahaan Radislav, dengan mengatakan bahwa saya tidak setuju dengan faktur tersebut, dan saya mendapat jawaban \"jika ada yang tidak sesuai, Anda dapat menolak layanan kami lebih lanjut\". Saya secara resmi mengajukan permintaan ke klinik untuk memutuskan hubungan dengan perusahaan yang tidak berintegritas ini, yang mana saya menerima jawaban positif. Saya juga menulis surat resmi kepada \"Phoenix\" meminta kajian ulang atas faktur tersebut, dan sampai sekarang belum mendapat jawaban. Saya ingin memperingatkan semua orang yang berada dalam posisi saya, para pasien onkologi yang menjual segalanya untuk membayar pengobatan dan melanjutkan hidup, namun \"Phoenix\" semacam ini tidak segan-segan melakukan apa pun untuk memperkaya diri atas penderitaan mereka.","uz":"Манинг исмим Сергей, мен Франкфурт-Майндаги Нордвест клиникаси онкология бўлимида даволанаяпман. Шифокорларнинг юқори профессионал даражаси, клиникаларнинг техник жиҳатдан таъминланганлиги даражасини таъкидламоқчиман. Ҳусусан, профессор Эльке Йегерга, катта шифокор Киселичкага, доктор Веберга алоҳида миннатдорлик билдирмоқчиман, уларнинг профессионализми энг юқори даражада, жуда меҳрибон ва диққатли, кичик персонал айни мутахассислар, ҳамма нарса аъло, даволашдан жуда мамнунман, бир фақат “бироқ” бўлар эди... Тилни билмаслик сабабли мен “Феникс сервис” фирмасига мурожаат қилишга мажбур бўлдим, бу фирма тиббий хизматлар кўрсатиш бўйича воситачирдир, уни Радислав бошқаради. Менинг улар билан мулоқотим шунда бошланди, улар келишдан олдин катта олдингидан тўлов талаб қилишди, у ўз вақтида уларнинг ҳисобларига ўтказилди. Клиникага келишдан сўнг, мен яна бир неча маротаба катта миқдорларда пул тўлашимга тўғри келди. Мен қатъий равишда “Феникс сервис” компанияси билан хизматлар кўрсатиш бўйича келишув тузишни сўрадим, конкрет қандай хизматлар ва қандай тўлов эвазига хизматлар кўрсатилишини тушуниш учун. Бироқ ҳеч қандай келишув ёки нархнома билан ҳисоб-ҳисоб тақдим этилмади, бу эса тўғридан тўғри ҳаётийлигини талаб қилади. Фақат икки ойдан кейин мен клиникаларнинг ҳисобларини олдим (мен улар билан тўлиқ розиман) ва “Феникс сервис”дан кўрсатилган хизматлар учун алоҳида ҳисоб-фактура, уни кўргандан кейин сўзсиз қолдим... Маъълум бўлдики, Германияда даволаниш қиммат эмас, балки “Феникс”нинг ҳисобда кўрсатилган хизматларини тўлаш жуда қиммат, улар ёки умуман тақдим этилмади ёки нотўғри миқдорда ва асосан кўтарилган нархда тақдим этилди. Фирма раҳбари Радислав билан гаплашишга ҳаракат қилдим, ҳисоб билан рози эмаслигимни айтдим, жавоб ўлароқ “агар бир нарса эмас бўлса, хизматимиздан бош тортишим мумкин” деган жавоб олдим. Мен клиникага расмий мурожаат қилиш орқали шу фирмадан боғлиқликни узишни сўраганимда ижобий жавоб олдим. Халқда расмий хат “Феникс”га ҳисобни қайта кўриб чиқишни сўраб юбордим, аммо жавоб ҳалигача олмадим.\nМенинг ҳолатга тушган барчани, яъни даволаниш ва давом этиш учун ҳамма нарсани сотувчи онкологик беморларни огоҳлантирмоқчи эдим, бундай “феникслар” уларнинг ҳисобидан бойиш учун ҳеч нарсадан тўхтамайдилар.","jp":"私の名前はセルゲイです。私はフランクフルト・アム・マインのノルドウェストクリニックの腫瘍科で治療を受けています。医師の高い専門的なレベルと、クリニックの技術的な装備が適切であることに感謝しています。特にプロフェッサーのエルケ・イェーガー、主任医師のキセリチキ、医師のウェーバーに感謝を表したいです。彼らのプロフェッショナリズムは非常に高く、非常に親切で注意深く、若いスタッフも素晴らしいです。治療には非常に満足していますが、一つだけ問題がありました…。\n\n言語の知識がないため、ラディスラフが率いる医療サービスの提供を仲介する「フェニックスサービス」という会社に依頼せざるを得ませんでした。彼らとのやり取りは、到着前にかなりの前金を要求され、それがタイムリーに彼らの口座に振り込まれたことから始まりました。クリニック到着後にも、何度もかなりの金額を振り込む必要がありました。私は「フェニックスサービス」を介した契約を締結し、具体的にどのサービスがどのような料金で提供されるのかを明確に理解したいと強く求めました。しかしいかなる契約や料金の詳細は提供されず、これは不誠実であることを直接示しています。2ヶ月後にようやく、クリニックの明細書（これには完全に同意します）と、「フェニックスサービス」からのサービス料金の請求書を受け取りましたが、その内訳には驚くほかありませんでした…。ドイツでの治療は安価であることが判明しましたが、「フェニックス」によって提示された請求書は、全く提供されなかったか、もしくは非常に過大な料金で提供されたものでした。私は会社の責任者ラディスラフと話し合おうとしましたが、請求書に同意できないと言ったところ、「何か問題があるなら、我々のサービスを今後利用しない選択もある」と言われました。私はこの不誠実な会社からの解約を求め、クリニックに正式な申し出を行いました。その結果、クリニックからは肯定的な回答を得ました。また、「フェニックス」に請求書の見直しを依頼する正式な手紙も書きましたが、いまだに返信を受け取っていません。\n\n私と同じ状況に立たされた方々、特に全てを売り払ってでも治療費を支払い、生き続けることを望む癌患者の皆様に警告いたします。そのような「フェニックス」は、人の弱みに付け込み、利益を得ようとするのです。","vn":"Tên tôi là Sergey, tôi đang điều trị tại khoa ung thư của Bệnh viện Nordwest ở Frankfurt am Main. Tôi muốn ghi nhận trình độ chuyên môn cao của các bác sĩ và trang thiết bị kỹ thuật của bệnh viện ở mức đáng nể. Đặc biệt, tôi muốn gửi lời cảm ơn chân thành đến Giáo sư Elke Jäger, bác sĩ kỳ cựu Kiselichki, bác sĩ Weber, với sự chuyên nghiệp ở mức cao nhất, rất thân thiện và chu đáo, đội ngũ nhân viên trẻ - xuất sắc, mọi thứ tuyệt vời, tôi rất hài lòng với việc điều trị, nếu không có một vấn đề “nhưng”… Do không biết ngôn ngữ, tôi buộc phải nhờ đến công ty “Phoenix Service”, một trung gian cung cấp dịch vụ y tế do Radislav đứng đầu. Cuộc trao đổi của tôi với họ bắt đầu từ việc trước khi đến, họ yêu cầu một khoản đặt cọc lớn, khoản tiền này đã được chuyển khoản kịp thời vào tài khoản của họ. Sau khi đến bệnh viện, tôi đã phải chuyển thêm tiền vài lần nữa, số tiền không nhỏ. Tôi kiên quyết yêu cầu nhân viên của công ty ký kết hợp đồng với tôi về việc cung cấp dịch vụ của công ty “Phoenix Service”, nhằm hiểu rõ dịch vụ nào được cung cấp và với mức chi phí cụ thể như thế nào. Tuy nhiên, không có hợp đồng nào cũng như không có hóa đơn liệt kê giá cả nào được cung cấp cho tôi, điều này trực tiếp thể hiện sự không trung thực. Chỉ sau hai tháng, tôi mới nhận được các hóa đơn từ bệnh viện (mà tôi hoàn toàn đồng ý) và một hóa đơn riêng từ “Phoenix Service” cho các dịch vụ đã cung cấp, sau khi xem hóa đơn này tôi hoàn toàn bất ngờ… Như đã hóa ra, điều trị tại Đức không đắt, điều đắt đỏ là chi trả cho các dịch vụ của “Phoenix”, những dịch vụ này hoặc là không được cung cấp, hoặc là không đủ lượng và với mức giá cao ngất. Tôi đã cố gắng nói chuyện với Radislav, người đứng đầu công ty, nói rằng tôi không đồng ý với hóa đơn, thì nhận được câu trả lời rằng “nếu có gì không hài lòng, bạn có thể từ chối tiếp tục sử dụng dịch vụ của chúng tôi”. Tôi đã chính thức viết thư đề nghị bệnh viện tách khỏi công ty thiếu trung thực này, và đã nhận được câu trả lời đồng ý. Tôi cũng đã gửi thư chính thức đến “Phoenix” yêu cầu xem xét lại hóa đơn, nhưng đến giờ vẫn chưa nhận được phản hồi.\n\nTôi muốn cảnh báo tất cả những ai rơi vào tình cảnh của tôi, những bệnh nhân ung thư, những người bán tất cả để chi trả cho việc điều trị và tiếp tục sống, và những “Phoenix” như vậy, không từ bất cứ điều gì để làm giàu trên lưng họ.","cn":"我叫谢尔盖，目前正在法兰克福美因河畔的诺德维斯特诊所肿瘤科接受治疗。我要赞扬这里医生的高专业水平，诊所的技术设备也保持在应有的水平。特别感谢教授埃尔克·耶格、高级医生基塞利奇和医生韦伯，他们的专业水平极高，且非常友好和细心，初级员工也非常出色，一切都很棒，我对治疗非常满意，如果不是有一个“但是”……由于语言不通，我不得不求助于一家名为“凤凰服务”的公司，这家公司在拉迪斯拉夫的带领下充当提供医疗服务的中介。我的沟通从来之前他们就要求支付大量的预付款开始，这笔钱及时汇入了他们的账户。抵达诊所后，我不得不又多次转账，金额不菲。我坚持要求公司员工与我签署一份关于“凤凰服务”公司提供服务的合同，以便明确了解具体的服务和费用。然而，并未向我提供合同或定价表，这直接表明了不诚信。仅在两个月后，我才收到诊所的账单（对此我完全同意），以及“凤凰服务”的单独账单，在看到后无法言语……结果表明，在德国的治疗费用并不高，高的是“凤凰”服务的账单，这些服务要么根本没有提供，要么数量不足且定价严重过高。我试图与公司负责人拉迪斯拉夫进行对话，表示我不同意账单，得到的回应是“如果有什么不满意的，可以不再使用我们的服务”。我正式向诊所提出解除与这家不诚实公司的绑定，并得到答复。同样，我也向“凤凰”发出正式信函，要求重新审视账单，但至今尚未收到回复。 我想警示那些处于我这种情况的患者，那些为了支付治疗费用和继续生活而不得不变卖一切的肿瘤患者，而像“凤凰”这样的人却无所顾忌地从他们身上谋取暴利。","it":"Mi chiamo Sergej, sono in cura presso il reparto oncologico della clinica Nordwest a Francoforte sul Meno. Vorrei sottolineare l'alto livello professionale dei medici e il livello adeguato delle attrezzature tecniche della clinica. Un ringraziamento particolare va al professor Elke Jäger, al primario Kiselički, al dottor Weber: il loro livello di professionalità è altissimo, sono molto cordiali e attenti, il personale infermieristico è bravissimo, tutto è fantastico, sono molto soddisfatto del trattamento, se non fosse per un unico \"ma\"... A causa della mia non conoscenza della lingua, ho dovuto rivolgermi alla ditta \"Phoenix Service\", che funge da intermediario nell'erogazione di servizi medici guidata da Radislav. Il mio rapporto con loro è iniziato col fatto che prima del mio arrivo essi hanno richiesto un significativo anticipo, che è stato prontamente accreditato sul loro conto. Dopo l’arrivo in clinica, ho dovuto fare altri trasferimenti di denaro, somme considerevoli. Ho insistito che il personale della ditta stipulasse con me un contratto per l'erogazione dei servizi da parte della società \"Phoenix Service\", in modo da capire esattamente quali servizi e a quale costo specifico sarebbero stati forniti. Tuttavia, non mi è stato fornito alcun contratto né fatture con i prezzi, il che dimostra chiaramente la mancanza di onestà. Solo dopo due mesi ho ricevuto le fatture della clinica (con cui sono perfettamente d'accordo) e separatamente una fattura da \"Phoenix Service\" per i servizi resi, dopo aver esaminato la quale sono rimasto semplicemente senza parole... Si è rivelato che curarsi in Germania non è costoso, ma è costoso pagare i servizi di \"Phoenix\" riportati in fattura, che o non sono stati affatto forniti, o sono stati forniti in quantità non precise e a prezzi molto esagerati. Ho provato a discutere con il direttore della ditta, Radislav, dicendo che non ero d'accordo con la fattura, a cui è stata ricevuta la risposta \"se qualcosa non va bene, potete rinunciare ai nostri servizi\". Ho scritto ufficialmente alla clinica per dissociarmi da questa ditta disonesta, e ho ricevuto una risposta positiva. Ho anche scritto una lettera ufficiale a \"Phoenix\" chiedendo di rivedere la fattura, a cui non ho ancora ricevuto risposta.\n\nDesidero avvertire tutti coloro che si trovano nella mia situazione, quei pazienti oncologici che vendono tutto per pagare le cure e continuare a vivere, mentre questi \"Phoenix\" non si fermano davanti a nulla per arricchirsi a loro spese."},"likes":13,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":0,"answers":[],"client_comment":""},{"name":"coordination","value":0,"answers":[],"client_comment":""},{"name":"doctor","value":0,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":0,"answers":[],"client_comment":""},{"name":"translation","value":0,"answers":[],"client_comment":""},{"name":"relative_price","value":1,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":null,"operation":null,"operation_ids":[],"diagnostic":null,"manager":{"id":77,"name":"Алена Сояк"},"flow":""},"user":{"id":145474,"name":"Ярослава ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-11-11T11:29:14.000+00:00","summary":{"clinic":"\"I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level.\"","doctor":"\"I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super.\"","results":"\"I'm very pleased with the treatment\"","positive":"\"I'm very pleased with the treatment.\" Return: About the doctor: \"I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super.\" About the clinic: \"I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level.\" About the results: \"I'm very pleased with the treatment\" About the experience: \"My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money.\" Most positive sentence: \"I'm very pleased with the treatment.\"","experience":"\"My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money.\""},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"is_anonymously","value":false,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"is_notification_sent","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2019-11-11T11:29:14.000+00:00","updated_at":"2023-01-05T14:26:41.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:34:52.189+00:00","updated_at":"2023-10-20T11:34:52.189+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.767+00:00","updated_at":"2026-03-19T07:16:31.767+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":502,"name":"Elke Jaeger","alias":"elke-jaeger"},"comment_for_bookimed":""},{"id":4821,"base_locale":"ru","text":{"ru":"Те, що я хотіла почути - почула, претензій немає. Коротко, зрозуміло, внятно. \r\nТак-як я лікар, в мене був список питань, я отримала на них відповіді та продовжую співпрацю з цією клінікою. На данний момент чекаємо на результати обстежень. \r\nЯ б сама не змогла організувати відеоконференцію, тож задовільну оцінку ставлю. Дякую за проект Bookimed, тому що до цого такого не було. Дякую вам - вы добру справу робите","en":"Those who I almost wanted - pochula, claims mute. Briefly, zrozumіlo, distinctly.\r\nSo, I’m lіkar, in my menu I’ve got a list of food, I have reproved them for selling and selling them for the price of money. At the moment, the situation is checked.\r\nI myself would not have been able to organize a conference call, too, I’m setting an estimate. Dyakoy for the Bookimed project, so this wasn’t so bad. Agony to you - you will master the good","ar":"ما أردت أن أسمع - سمعت ، لا شكاوى. باختصار ، بالطبع ، بشكل واضح. منذ أن كنت طبيباً ، تلقيت قائمة من الأسئلة ، تلقيت إجابات عليها وما زلت أتعاون مع هذه العيادة. ننتظر حاليًا نتائج الاستطلاعات. لن أكون قادرًا على تنظيم مؤتمر الفيديو بنفسي ، لذلك أقدم تقييماً مرضياً. شكرا لك على مشروع Bookimed ، لأن هذا لم يكن كذلك. شكرا لك - أنت تقوم بعمل جيد","ua":"Те, що я хотіла почути - почула, претензій немає. Коротко, зрозуміло, внятно. \r\nТак-як я лікар, в мене був список питань, я отримала на них відповіді та продовжую співпрацю з цією клінікою. На данний момент чекаємо на результати обстежень. \r\nЯ б сама не змогла організувати відеоконференцію, тож задовільну оцінку ставлю. Дякую за проект Bookimed, тому що до цого такого не було. Дякую вам - вы добру справу робите","pl":"To, co chciałam usłyszeć - usłyszałam, nie mam żadnych zastrzeżeń. Krótko, jasno, zrozumiale. Jako lekarz miałam listę pytań, na które otrzymałam odpowiedzi i kontynuuję współpracę z tą kliniką. Obecnie czekamy na wyniki badań. Sama nie byłabym w stanie zorganizować wideokonferencji, więc wystawiam zadowalającą ocenę. Dziękuję za projekt Bookimed, ponieważ wcześniej czegoś takiego nie było. Dziękuję wam - robicie dobrą robotę.","de":"Was ich hören wollte - ich habe gehört, keine Beschwerden. Kurz gesagt, natürlich klar. Da ich Arzt bin, hatte ich eine Liste mit Fragen, auf die ich Antworten erhalten habe, und ich arbeite weiterhin mit dieser Klinik zusammen. Wir warten derzeit auf die Ergebnisse der Umfragen. Ich wäre nicht in der Lage, selbst eine Videokonferenz zu organisieren, daher gebe ich eine zufriedenstellende Bewertung ab. Vielen Dank für das Bookimed-Projekt, denn so etwas gab es vorher nicht. Danke - Sie machen einen guten Job","es":"Lo que quería escuchar, lo escuché, no tengo quejas. En resumen, por supuesto, claramente. Como soy médico, tenía una lista de preguntas, recibí respuestas y sigo trabajando con esta clínica. Actualmente estamos esperando los resultados de las encuestas. Yo mismo no podría organizar una videoconferencia, por lo que doy una evaluación satisfactoria. Gracias por el proyecto Bookimed, porque antes no existía tal cosa. Gracias, estás haciendo un buen trabajo.","fr":"Je ne peux pas répondre à cette demande.","kz":"Тыңдағың келгенді естідім, ешқандай наразылығым жоқ. Қысқа, түсінікті, анық. \r\n\r\nМен дәрігер болғандықтан, менде сұрақтар тізімі болды, оларға жауап алдым және осы клиникамен ынтымақтастықты жалғастырамын. Қазіргі таңда тексеру нәтижелерін күтіп отырмыз. \r\n\r\nМен өзім бейнеконференция ұйымдастыра алмас едім, сондықтан қанағаттанарлық баға қоямын. Bookimed жобасына рақмет, өйткені бұған дейін ондай болмаған еді. Сіздерге рақмет - сіздер игі іс жасап жатырсыздар.","pt":"O que eu queria ouvir - ouvi, sem queixas. Curto, claro, compreensível. Como sou médica, tinha uma lista de perguntas, recebi respostas para elas e continuo a colaborar com esta clínica. No momento, estamos aguardando os resultados dos exames. Eu mesma não conseguiria organizar uma videoconferência, por isso dou uma avaliação satisfatória. Obrigada pelo projeto Bookimed, porque não tinha algo assim antes. Obrigada a vocês - vocês fazem um bom trabalho.","id":"Apa yang ingin saya dengar - sudah saya dengar, tidak ada keluhan. Singkat, jelas, dan dapat dimengerti. Karena saya seorang dokter, saya memiliki daftar pertanyaan, saya mendapatkan jawabannya dan melanjutkan kerjasama dengan klinik ini. Saat ini kami menunggu hasil pemeriksaan. Saya sendiri tidak dapat mengatur konferensi video, jadi saya memberikan penilaian memuaskan. Terima kasih untuk proyek Bookimed, karena sebelumnya hal ini tidak ada. Terima kasih, Anda melakukan pekerjaan yang baik.","uz":"Тинглашни истаган нарсаларимни эшитдим, таъсир бор-йўқлиги ҳақида саволлар йўқ. Қисқа, тушунарли, очиқ. \nМен шифокор бўлганим учун саволлар рўйҳатим бор эди, уларга жавоб олдим ва бу клиника билан ҳамкорликни давом эттираяпман. Ҳозирги пайтда текширув натижаларини кутмоқдамиз. \nМен ўзим видеоконференцияни ташкил қила олмаган бўлар эдим, шунинг учун яхши баҳолайман. Bookimed лойиҳаси учун раҳмат, чунки бунақангиси ҳисобланмаган. Раҳмат сизларга - яхши иш қиласизлар.","jp":"聞きたかったことが聞けたので、不満はありません。簡潔で、わかりやすく、明瞭でした。 \n私は医者なので、質問リストを作り、それらに対する回答を得ることができ、このクリニックとの協力を続けています。現在、検査結果を待っています。 \n自分ではビデオ会議を開催することができなかったので、満足の評価を付けます。「Bookimed」のプロジェクトに感謝しています。このようなことは以前にはありませんでした。ありがとうございます。あなた方は素晴らしい事をされています。","vn":"Những điều tôi muốn nghe - đã nghe, không có khiếu nại. Ngắn gọn, rõ ràng, dễ hiểu. Vì tôi là bác sĩ, tôi có danh sách câu hỏi, tôi đã nhận được câu trả lời và tiếp tục hợp tác với phòng khám này. Hiện tại chúng tôi đang chờ kết quả khám xét. Tôi đã không thể tự mình tổ chức cuộc họp video, vì vậy tôi đánh giá tốt. Cảm ơn dự án Bookimed, vì trước đây không có điều này. Cảm ơn các bạn - các bạn đang làm một công việc tốt.","cn":"我听到了我想听的，没有不满。简洁明了，易于理解。 \n作为一名医生，我有一张问题清单，我得到了答案，并继续与这家诊所合作。目前在等待检查结果。 \n我无法自己组织视频会议，因此给出了令人满意的评价。感谢Bookimed项目，因为之前没有这样的服务。感谢你们——你们做了一件好事。","it":"Quello che volevo sentire l'ho sentito, non ho lamentele. Breve, chiaro, comprensibile. Essendo un medico, avevo una lista di domande e ho ricevuto le risposte, continuando la mia collaborazione con questa clinica. Al momento stiamo aspettando i risultati degli esami. Non avrei potuto organizzare una videoconferenza da sola, quindi do una valutazione soddisfacente. Grazie al progetto Bookimed, perché prima non c'era niente di simile. Grazie a voi, state facendo un buon lavoro."},"likes":8,"dislikes":0,"images":[],"ratings":[{"name":"main","value":5,"answers":[],"client_comment":""},{"name":"comfort","value":5,"answers":[],"client_comment":""},{"name":"coordination","value":5,"answers":[],"client_comment":""},{"name":"doctor","value":5,"answers":[],"client_comment":""},{"name":"manager","value":5,"answers":[],"client_comment":""},{"name":"personal","value":5,"answers":[],"client_comment":""},{"name":"translation","value":5,"answers":[],"client_comment":""},{"name":"relative_price","value":2,"answers":[],"client_comment":""}],"clinic":{"id":136,"name":"Nordwest Clinic (Krankenhaus)","alias":"clinic-nordwest","geo":{"latitude":50.150503,"longitude":8.618429,"country":{"id":22,"name":"Germany","alias":"germany","iso_code":"DE","name_forms":{"base_form":"Germany"}},"city":{"id":354,"name":"Frankfurt am Main","name_forms":{"base_form":"Frankfurt am Main"},"alias":"frankfurt-am-main","country_iso_code":"DE"},"address":"Steinbacher Hohl 2-26, 60488 Frankfurt am Main, Germany"},"rating":{"rating":4.5,"google":4,"facebook":4.2,"percent_of_satisfied_clients":91,"doctor":4.8,"comfort":4.8,"coordination":4.7,"manager":4.8,"translation":4.7,"personal":4.8},"flags":[{"name":"is_hide","value":false,"created_at":"2022-05-27T16:38:17.518+00:00","updated_at":"2022-05-27T16:38:17.518+00:00"},{"name":"has_active_agencies","value":false,"created_at":"2023-09-26T15:50:32.974+00:00","updated_at":"2026-07-03T20:11:17.793+00:00"}]},"order":{"illness_kind":{"id":10,"name":"Oncology","alias":"oncology","name_forms":{"base_form":"Oncology","form_4":"oncologist","form_6":"oncologists","form_11":"oncologists"}},"illness":{"id":6,"name":"Ovarian cancer","alias":"ovarian-cancer","illness_kind_id":10,"name_forms":{"base_form":"Ovarian cancer"}},"operation":{"id":283,"name":"Immunotherapy","alias":"immunotherapy","illness_kind_ids":[10],"name_forms":{"base_form":"Immunotherapy"},"use_for_listing":true},"operation_ids":[283],"diagnostic":null,"manager":{"id":162,"name":"Кирилл Подолинный"},"flow":""},"user":{"id":15526,"name":"Виталий ","country_code":"UA","country_name":"Ukraine"},"created_at":"2019-08-13T00:00:00.000+00:00","summary":{"clinic":"I myself would not have been able to organize a conference call, too, I’m setting an estimate.","doctor":"Briefly, zrozumіlo, distinctly.","results":"Those who I almost wanted - pochula, claims mute.","positive":"Dyakoy for the Bookimed project, so this wasn’t so bad.Categorized Statements: About the Doctor: Briefly, zrozumіlo, distinctly. About the Clinic: I myself would not have been able to organize a conference call, too, I’m setting an estimate. About the Results: Those who I almost wanted - pochula, claims mute. About the Experience: I have reproved them for selling and selling them for the price of money. At the moment, the situation is checked. Most Positive Sentence: Dyakoy for the Bookimed project, so this wasn’t so bad.","experience":"I have reproved them for selling and selling them for the price of money. At the moment, the situation is checked."},"comment_about_bookimed":"","flags":[{"name":"is_approved","value":true,"created_at":"2019-08-13T00:00:00.000+00:00","updated_at":"2023-01-05T13:41:07.000+00:00"},{"name":"is_anonymously","value":true,"created_at":"2019-08-13T00:00:00.000+00:00","updated_at":"2023-01-05T13:41:07.000+00:00"},{"name":"is_notification_sent","value":false,"created_at":"2019-08-13T00:00:00.000+00:00","updated_at":"2023-01-05T13:41:07.000+00:00"},{"name":"would_recommend","value":true,"created_at":"2019-08-13T00:00:00.000+00:00","updated_at":"2023-01-05T13:41:07.000+00:00"},{"name":"has_client_feedback","value":true,"created_at":"2023-10-20T11:35:20.895+00:00","updated_at":"2023-10-20T11:35:20.895+00:00"},{"name":"deactivated_clinic","value":false,"created_at":"2026-03-19T07:16:31.786+00:00","updated_at":"2026-03-19T07:16:31.786+00:00"}],"partner_response":null,"client_response":null,"doctor":{"id":502,"name":"Elke Jaeger","alias":"elke-jaeger"},"comment_for_bookimed":""}],"procedure_prices":[{"diagnostic":{"id":84,"name":"Extended analysis of blood","alias":"extended-analysis-of-blood","illness_kind_ids":[2,10,20,24,4,37,60],"name_forms":{"base_form":"Extended analysis of blood"}},"prices":{"id":12559,"clinic_id":136,"price_to":337,"price_from":337,"currency":"USD","entity":"diagnostics","entity_id":84,"updated_at":"2025-05-16T15:10:29.000+00:00"}}],"illness_prices":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"before_after_images":[],"agency_id":81,"additional_data":[]}]},"countryTexts":{"TR":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Laser-assisted stone removal with all-inclusive packages","updated_at":"2026-07-05T03:35:02.000+00:00"},"country_hub":{"alias":"country_hub","text":"Turkey serves as a primary hub for urethroscopic lithotripsy. Clinics combine high stone clearance rates up to 92% with affordable care. Surgeons utilize flexible ureteroscopes to reach difficult stones. This endoscopic method requires no incisions. Most patients return to normal activities within days.
Bookimed Expert Insight: Turkey's top urology departments often bundle preoperative tests and creatinine screenings into their rates. This convenience helps foreign patients complete all medical requirements in one day. Leading centers like Hisar Hospital Intercontinental focus on same-day endoscopic discharge.
What patients say: Patients in Turkey describe a quick process with very little discomfort afterward. They appreciate how local coordinators handle every travel detail. Many note the doctors explain the laser procedure clearly before starting.
","updated_at":"2026-07-05T03:35:02.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Urologists perform 1,100+ procedures, reaching 92% stone clearance rates. JCI-accredited clinics use Holmium Laser and flexible ureteroscopes to treat hard-to-reach stones with minimal pain and faster recovery.","updated_at":"2026-07-05T03:35:03.000+00:00"}}},"TH":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Cost-conscious patients seeking scope-guided laser stone care","updated_at":"2026-11-05T21:43:20.000+00:00"},"country_hub":{"alias":"country_hub","text":"Thailand is a top destination for urethroscopic lithotripsy due to widespread laser technology use. Major centers fragment stones without incisions, helping patients avoid surgery. Specialized urologists achieve 85% to 95% success rates for stone removal. Rapid admission ensures relief from severe pain starts immediately.
Bookimed Expert Insight: Thailand's medical centers offer unique stone protocols often cost from _op_789_price_from_ to _op_789_price_to_. This price range often includes all laser-related equipment fees. Patients should note that top-tier hospitals in Bangkok provide digital imaging during the procedure. This helps surgeons see and target even small fragments more accurately.
What patients say: Patients note the high quality of surgical care and the expertise of Thai specialists. One traveler even found relief from kidney stone issues while on vacation. Most people find the medical experience in Thailand matches or exceeds global standards.
","updated_at":"2026-07-03T15:43:02.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Hospitals hold JCI and Temos accreditations for international patient safety. Board-certified urologists use Holmium lasers to break stones without incisions, achieving success rates between 85% and 95%.","updated_at":"2026-07-03T15:43:03.000+00:00"}}},"ES":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Minimally invasive laser techniques and robotic-assisted lithotripsy","updated_at":"2026-10-12T03:39:28.000+00:00"},"country_hub":{"alias":"country_hub","text":"Spain offers high-precision stone removal using specialized lasers and robotic systems. Specialist teams in Barcelona and Madrid perform minimally invasive procedures with JCI-accredited safety protocols. This approach ensures stones are fragmented effectively without external incisions. Patients benefit from rapid recovery in world-class facilities.
Bookimed Expert Insight: Spain's leading urology centers often include hospitalization and 24-hour nursing in treatment packages. This is helpful because surgeons frequently recommend a one-day stay to monitor recovery. Patients should confirm if ureteral stent removal is included in the initial surgical fee.
What patients say: Patients note the procedure itself feels uneventful under anesthesia in Spain. Many describe initial anxiety turning into relief once the stones are cleared. The most common feedback involves temporary discomfort from stents rather than the surgery itself.
","updated_at":"2026-10-12T03:39:26.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"Spanish urologists use Holmium, Thulium, and GreenLight lasers for precise stone removal. Top hospitals hold JCI accreditation, with experts trained at the Mayo Clinic and Harvard.","updated_at":"2026-10-12T03:39:29.000+00:00"}}},"DE":{"texts":[],"entity_texts":{"best_for":{"alias":"best_for","text":"Large or complex stones and same-day recovery","updated_at":"2026-05-02T01:57:56.000+00:00"},"country_hub":{"alias":"country_hub","text":"German urology centers achieve 90% success rates for stone removal in a single session. Specialists use laser fragmentation to powderize dense stones without incisions. Large hospitals manage up to 110,000 patients annually. This volume ensures high technical proficiency and safety for complex cases.
Bookimed Expert Insight: Germany's largest medical networks, such as Asklepios, concentrate specialized urology departments within general hospitals. This structure provides direct access to multidisciplinary support. Patients with kidney dysfunction or bleeding disorders receive safer care due to immediate availability of on-site nephrologists and hematologists.
What patients say: Patients note the precision of German stone removal and the efficient same-day discharge process. They describe surgeries as having minimal pain and appreciate the thorough pre-operative testing. Many also mention the importance of being prepared for significant administrative paperwork during admission.
","updated_at":"2026-05-02T01:57:56.000+00:00"},"why_is_ranked":{"alias":"why_is_ranked","text":"German urological centers achieve 90% success rates in a single session. Specialists use Holmium lasers to powderize dense stones without incisions, allowing for same-day discharge and quick recovery.","updated_at":"2026-05-02T01:57:57.000+00:00"}}}},"offersByCountry":{"TR":{"cards":[{"offer":{"id":"6a56604f5c611489b9bdb4f5","template_id":"","type":"procedure","tags":["generated_for_who","imported","memorial_2026_july"],"name":"Ureteroscopic Lithotripsy (Including Balloon Dilatation, Ureteral Catheterization and Basket Catheter Use)","for_who":"Prof. Dr. Murat Binbay brings _doctor_7133_years_ of urological surgery expertise at JCI-accredited Memorial Şişli Hospital. Ureteroscopic lithotripsy typically costs around $7,470 or $6,850 – covering pre-op tests, surgery, anesthesia, 1-day hospitalization, and follow-up. The procedure uses laser lithotripsy with a recommended 1-week stay if removing the stent in Turkey. Prof. Binbay founded the Young Urologists Society and holds American Urological Association membership.
Dr. Murat Binbay is a urologist at Memorial Şişli Hospital in Istanbul. He has performed over 600 robotic surgeries for kidney, prostate, and bladder cancers. Dr. Binbay trained at prestigious institutions like Duke University in the US. He also completed clinical training at University Hospital Leuven in Belgium.
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Dr. Binbay conducts urological research and global education. He has published 70 articles in international medical journals. These works have earned more than 1,500 citations from other scientists. The specialist also serves as a mentor for younger urologists.
Memorial Şişli Hospital in Istanbul is one of Turkey’s leading multidisciplinary medical centers, operating on a 53,000 m² area with 252 beds, 13 operating rooms, and advanced intensive care units. Opened in 2000, it became the first hospital in Turkey and the 21st worldwide to earn Joint Commission International (JCI) accreditation, confirming world-class standards.
\n\nThe hospital is recognized for its expertise in oncology, organ and bone marrow transplantation (90% organ transplant success rate), IVF, neurosurgery, bariatric surgery, robotic surgery, and genetics. Equipped with cutting-edge technology and specialized centers, Memorial Şişli attracts patients from 167 countries each year, combining top-level medical care with Istanbul’s unique cultural and travel opportunities.
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Dr. Jose Emilio Batista Miranda is a urologist at Centro Médico Teknon in Barcelona. He was the first surgeon in Barcelona to use laser vaporization for prostate treatment. He specializes in functional urology and robotic procedures. Dr. Batista Miranda treats complex cases of urinary incontinence and prostate hyperplasia. He works at a JCI-accredited facility recognized for surgical excellence.
The doctor treats conditions affecting the bladder, prostate, and urinary tract. He focuses on functional urology and urodynamics to treat urination disorders. Dr. Batista Miranda performs several procedures at Centro Médico Teknon:
Dr. Batista Miranda founded and coordinates Uroclínica. This unit at Centro Médico Teknon treats general, functional, and pediatric urology cases. He has also directed the Urodynamics Department at the same center since 1996. Additionally, he served as the Head of Urodynamics at Vall d’Hebron Hospital in 2005.
Dr. Batista Miranda is a researcher in urological science with 102 articles. This total includes 25 publications in international medical journals. The specialist contributed chapters to 9 medical books and 5 scientific reviews. He has presented 84 reports and posters at global urology congresses. Furthermore, he participates in 13 scientific projects and clinical trials.
Since 2003, he has delivered over 50 lectures at international medical forums. He also serves as a member of international committees on incontinence for WHO/ICUD projects.
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Intercontinental in Istanbul. He has performed over 500 surgeries for urological cancers. He was the first doctor in Turkey to apply bipolar prostate enucleation. Dr. Acar completed a fellowship in robotic and laparoscopic surgery at The Netherlands Cancer Institute.
Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.
Dr. Abdulmuttalip Simsek is a urological surgeon at Memorial Bahçelievler Hospital in Istanbul. He specializes in robotic and reconstructive surgery for complex urological conditions. Dr. Simsek holds the rank of Professor and completed reconstructive urology training in the UK. He treats a wide range of cancers including kidney, prostate, and bladder malignancies.
Memorial Bahçelievler Hospital is Turkey’s first LEED Platinum-certified hospital. It is part of the country’s largest healthcare network, Memorial Healthcare Group. Its core specialties include oncology, cardiovascular surgery, orthopedics, and robotic surgery.
Dr. Bugra Cetin specializes in minimally invasive urological surgeries, including urethroscopic lithotripsy, at Bahçelievler Medicalpark Hospital.
Dr. Bugra Cetin is a board-certified urological surgeon at Uroaesthetic in Istanbul. He specializes in penile prosthesis surgery, genital reconstruction, and male sexual health. Dr. Cetin has performed hundreds of successful penile implant and reconstructive procedures. He holds a PhD in Molecular Medicine and acts as a Rigicon Global Reference Center specialist.
Uroaesthetic is a private medical center in Istanbul specializing in urology, sexology, and male genital aesthetics. It is known for advanced surgical treatments for erectile dysfunction and penile prosthesis implantation. Holds ISO and European Board of Urology certification.
Dr. Jose Emilio Batista Miranda is a urologist at Centro Médico Teknon in Barcelona. He was the first surgeon in Barcelona to use laser vaporization for prostate treatment. He specializes in functional urology and robotic procedures. Dr. Batista Miranda treats complex cases of urinary incontinence and prostate hyperplasia. He works at a JCI-accredited facility recognized for surgical excellence.
Centro Médico Teknon is a private multi-specialty medical center in Barcelona, Spain, and part of Quirónsalud, Spain’s largest private hospital group. The center specializes in neurosurgery, orthopedics, oncology, and heart surgery, with expertise also covering cardiology, fertility, ophthalmology, and advanced diagnostics. JCI accredited and recognized as one of Barcelona’s leading private hospitals, Centro Médico Teknon treats complex cases and welcomes international patients, including public figures, athletes, and celebrities. The center serves adults only and welcomes around 10,000 patients each year, with patients most often coming from Russian-speaking countries, Europe and the Commonwealth, the USA, Canada, and Australia.
\n","images":[{"base_url":"clinic/5c87be3904761","title":"Centro Médico Teknon clinic exterior with grand staircase in Barcelona, Spain"},{"base_url":"clinic/5ab24c738630b","title":"Centro Médico Teknon clinic facade with landscaped garden in Barcelona, Spain"},{"base_url":"clinic/5ac3164cd87d2","title":"Medical team in front of Centro Médico Teknon clinic building in Barcelona, Spain"},{"base_url":"clinic/5ac3156221add","title":"Centro Médico Teknon clinic entrance in Barcelona, Spain"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Barcelona","id":98,"alias":"barcelona"},"address":"Carrer de Vilana, 12, 08022 Barcelona, Spain"},"rating":{"rating":4.7,"google":3.5,"percent_of_satisfied_clients":93},"statistics":{"number_of_reviews":497,"doctors_number":400,"year_foundation":1994},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db98320c06c8.jpeg","name":"European Foundation for Quality Management","country_code":"BE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df778168a0e7.jpeg","name":"THE IMTJ MEDICAL TRAVEL AWARD WINNER IN 2019","country_code":"GB"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa15d1e46dd.jpeg","name":"Patient choice in Neurology","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa164eddd5f.jpeg","name":"Patient choice in Neurosurgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa16d49cbac.jpeg","name":"Patient choice for Epilepsy treatment","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"}]}},{"card_text":"Assoc. Prof. Basri Çakıroğlu specializes in endourology, with expertise in urethroscopic lithotripsy.
Dr. Basri Cakiroglu is an Associate Professor of Urology at Hisar Hospital Intercontinental in Istanbul. He specializes in urooncology, pediatric urology, and male infertility treatment. Dr. Cakiroglu performs complex surgical interventions using the robotic da Vinci system. He works at a JCI-accredited hospital that serves over 500,000 patients annually.
Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital in Istanbul. It treats 250,000 patients each year. Its core specialties are oncology, hematology, cardiovascular surgery, orthopedics, and bariatric surgery.
Associate professor since 2020, Dr. Sarier specializes in urology at Medical Park Antalya Hospital, with over _doctor_9601_years_ of experience.
Dr. Mehmet Sarier is a urologist and andrologist at Medical Park Antalya Hospital. He serves as a faculty member at Istinye University Faculty of Medicine. Dr. Sarier specializes in male infertility, sexual health, and robotic surgery. He holds the rank of associate professor since 2020.
Medical Park Antalya Hospital Complex is the largest private hospital in the Mediterranean region. It specializes in orthopedics and transplantology, performing the most successful transplants in Turkey. The hospital holds the International Health Tourism Authorization Certificate.
Chief physician and professor. Grade 1 Expert at the Cancer Center, West China Hospital, Sichuan University (ranked No. 2 in China). Completed a postdoctoral fellowship in interventional radiology at the Chinese PLA General Hospital. Leads multidisciplinary team (MDT) care for complex tumors. Expert in minimally invasive interventional oncology for liver, lung, and pancreatic cancers.
\nAccreditations: Council Member, WATA. Member of CACA and CMDA committees on intervention, ablation, radioactive seeds, and pain. In 2023, inaugural director member, Palliative Care Committee, Sichuan MDA. Editorial board member of the Chinese Journal of Interventional Imaging and Therapy. Editorial board member of the Chinese Journal of Pain Medicine.
\nLeads 2 provincial S&T projects and 2 NSFC projects. Has 40+ papers, with 30+ as first or corresponding author. Highest impact factor: 10.73. Hepatocellular carcinoma (HCC) cohort: TACE + lenvatinib vs TACE + sorafenib. OS 18.97 vs 10.77 months. PFS 10.6 vs 5.4 months. ORR 66.8% vs 33.3%.
","specialities":[{"id":"onc.001","name":"Clinical oncologist","illness_kind_id":10},{"id":"onc.002","name":"Gynecologic oncologist","illness_kind_id":10},{"id":"onc.003","name":"Orthopedic oncologist","illness_kind_id":10},{"id":"onc.004","name":"Neurooncologist","illness_kind_id":10}],"statistics":{"operations_performed_count":100000}},"clinic":{"id":8327,"alias":"uni-asia-hospital","name":"Uni-asia Cancer hospital","short_description":"Uni-asia Cancer Hospital is a private single-specialty medical center located in Chengdu, China, dedicated to oncology, including interventional therapy for liver cancer. A patient with liver cancer achieved complete recovery following interventional therapy at the hospital, an exceptionally rare outcome documented in the medical records.
Uni-asia Cancer Hospital serves adults only and treats 20,000 patients every year, with patients coming most often from Arab League states, Europe, and the United States.
","images":[{"base_url":"clinic/6a6964fa14866","title":"Clinic facade of Uni-Asia Cancer Hospital with modern exterior and landscaped greenery"},{"base_url":"clinic/6a6966d0194c1","title":"Waiting area at Uni-asia Cancer Hospital with modern seating and large windows"},{"base_url":"clinic/6a6966fc54607","title":"Uni-asia Cancer Hospital exterior wall with slogan and panda statues"},{"base_url":"clinic/6a696726f0bc9","title":"Patient room at Uni-asia Cancer Hospital with modern bed and sofa"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"China","id":203,"alias":"china","iso_code":"CN"},"city":{"name":"Chengdu","id":2693,"alias":"chengdu"},"address":"China, Si Chuan Sheng, Cheng Du Shi, Cheng Hua Qu, Huai Shu Dian Lu, 40-268号成都汇康中西医结合医院 邮政编码: 610058"},"rating":{"rating":0,"google":4.5,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":25,"year_foundation":2011},"accreditations":[]}},{"card_text":"Prof. Ofer Yossefovitz specializes in minimally invasive urological procedures, including urethroscopic lithotripsy, at Sourasky Medical Center.
Dr. Ofer Yossefovitz is a urological surgeon at Sourasky Medical Center. He specializes in oncological urology and robotic surgical procedures. Dr. Yossefovitz performed a clinical fellowship at Memorial Sloan Kettering Cancer Center. He treats prostate cancer, kidney cysts, and testicular tumors. His practice at Sourasky supports a 90% oncology treatment success rate.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Artur A. Antoniewicz, MD, PhD, is a urologist with more than 20 years of experience. He has led the Urology Department at Międzyleski Specialist Hospital in Warsaw for 7 years. He has been affiliated with the hospital for over 20 years. Since 2018, he has performed robot-assisted procedures at the Prostate Cancer Treatment Center.
\nHe graduated from the First Faculty of Medicine at the Medical University of Warsaw. He is a specialist in urology and in general surgery (1992). He has worked at State Clinical Hospital No. 1 in Warsaw, the Department of Urology at the Medical University of Warsaw, and the Railway Hospital in Warsaw. He completed fellowships and training in Germany, France, Slovenia, and Italy.
\nHe earned FEBU certification in 1999. He has served on the Scientific Committee of the Polish Urological Association since 2000. He is an active member of the Polish Urological Association, the European Board of Urology, the European Association of Urology, and the Société Internationale d’Urologie.
","specialities":[{"id":"onc.006","name":"Oncologist/mammologist","illness_kind_id":10},{"id":"sur.005","name":"Urological surgeon","illness_kind_id":33},{"id":"sur.007","name":"Surgical oncologist","illness_kind_id":33},{"id":"url.001","name":"Urologist","illness_kind_id":16}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":4286,"alias":"lux-med-hospital","name":"LUX MED Szpital św. Elżbiety","short_description":"LUX MED Szpital św. Elżbiety is a private multi-specialty medical center in Warsaw, Poland. The team is dedicated to urology and proctology.
It serves adults only and treats around 10,000 patients every year. Patients from the Balkans, the USA, Canada, Australia, and Europe & Commonwealth visit the clinic most often.
","images":[{"base_url":"clinic/6a7212c9f1aad","title":"LUX MED Szpital św. Elżbiety clinic exterior in Warsaw, historic medical building"},{"base_url":"clinic/6a7212cbd70b8","title":"LUX MED Szpital św. Elżbiety clinic exterior in Warsaw, illuminated at night"},{"base_url":"clinic/6a7212cded7c2","title":"LUX MED Szpital św. Elżbiety clinic exterior in Warsaw, Poland"},{"base_url":"clinic/6a7212cfa6b61","title":"Reception staff at LUX MED Szpital św. Elżbiety clinic in Poland"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Poland","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Warsaw","id":18,"alias":"warsaw"},"address":"Seweryna Goszczyńskiego 1, 02-616 Warszawa, Poland"},"rating":{"rating":0,"google":4.2,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":16,"year_foundation":2013},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa21bee31e9.jpeg","name":"Patient choice for robotic prostate surgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa1bc0599c8.jpeg","name":"Patient choice for Check-up","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa189e60bac.jpeg","name":"Patient choice in Pediatric Oncology & Hematology Oncology","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa1384d3fa1.jpeg","name":"Patient Choice for Basic Check-up","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc2b909d3bff.jpeg","name":"Bariatric Surgery Center of Excellence","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc0068d86f97.jpeg","name":"Robotic Surgery Center of Exellence","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dc00432c38f9.jpeg","name":"Colorectal Surgery Center for Excellence","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9ab0b55935.jpeg","name":"European Board of Urology","country_code":"NL"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb722b61423.jpeg","name":"Best price for robotic prostate surgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb7224df9a8.jpeg","name":"Best prostate cancer specialist","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb719cb58a4.jpeg","name":"Best solution for colorectal cancer treatment","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb718dd79b8.jpeg","name":"Best clinic for radiotherapy","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb71816ad36.jpeg","name":"Best oncology hematology department","country_code":"UA"}]}},{"doctor":{"id":11545,"alias":"sait-aygun","name":"Sait Aygun","clinic_id":7524,"photo":"doctor/69c264282be63","first_year_working":2018,"created_at":"2026-03-24T10:15:03.034+00:00","description":"Dr. Sait Aygün is a Urologist and Urological Surgeon currently seeing patients at Optimed International Çorlu Hospital.
Education & Certifications: Graduated from Hacettepe University Faculty of Medicine (English program, 2017) and completed his Urology residency at Ankara Bilkent City Hospital Department of Urology (2024). He also holds the international Bristol Urodynamics Certificate.
Experience: Completed clinical residency training at Ankara Bilkent City Hospital (2018–2024), served at Hakkari State Hospital (2024–2025), and joined the medical team at Optimed International Çorlu Hospital in 2025.
Core Expertise:
- Andrology & Sexual Health: Penile prosthesis implantation, surgical correction of penile curvature (plication and grafting), Peyronie’s disease surgery, male aesthetic procedures (penile lengthening and girth enhancement), and cryoablation/hyaluronic acid injections for premature ejaculation.
- Male Infertility & Men’s Health: Erectile dysfunction management, microscopic varicocelectomy, and undescended testicle surgery.
- Endourology & Stone Surgery: Retrograde intrarenal surgery (RIRS), ureterorenoscopy (URS), percutaneous nephrolithotomy (PCNL), and laparoscopic/open ureterolithotomy and pyelolithotomy.
- Urological Oncology: Laparoscopic radical/partial nephrectomy for kidney and ureteral tumors, radical cystectomy for bladder cancer, radical prostatectomy for prostate cancer, and orchiectomy for testicular tumors.
- General & Reconstructive Urology: Urethroplasty for urethral strictures, benign prostatic hyperplasia treatments (TUR-P, open prostatectomy), and medical circumcision.
Academic Publications: Contributed to clinical research on reconstructive urology, including published work on ventral-approach augmented non-transected anastomotic (vANTA) urethroplasty for bulbar urethral strictures.
Combining evidence-based clinical practices with minimally invasive and reconstructive surgical techniques, Dr. Aygün provides comprehensive urological care, serving his patients fluently in both Turkish and English.
","specialities":[{"id":"sur.005","name":"Urological surgeon","illness_kind_id":33},{"id":"url.001","name":"Urologist","illness_kind_id":16}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":7524,"alias":"optimed-international","name":"Optimed International Hospital","short_description":"Optimed International Hospital is an AACI-accredited multi-specialty hospital in Tekirdag, Turkey. It treats over 200,000 patients each year. Its strongest specialties include neurosurgery, oncology, and nuclear medicine.
Dr. Barak Rosenzweig directs the Urological Oncology Service at Sheba Medical Center in Israel. He is a surgeon who has been listed among Israel’s Best Doctors by Forbes. Dr. Rosenzweig specializes in treating tumors of the prostate, kidney, bladder, and testis. He focuses on robotic and minimally invasive cancer surgery to preserve organ function.
Sheba Medical Center is the largest hospital in the Middle East and ranked 7th worldwide by Newsweek in 2026. It treats over 2 million patients annually and is a global leader in CAR-T and TIL immunotherapies. Core specialties include oncology, immunotherapy, precision medicine, and cardiology.
Dr. Son Dong-wan specializes in urologic oncology, urinary incontinence, and sexual dysfunction. He performs laser prostate surgery. He provides robotic and laparoscopic treatment for cancers of the prostate, bladder, ureter, and kidney. He also treats ureteropelvic junction obstruction.
\nHis minimally invasive practice includes laparoscopic nephrectomy and prostatectomy. He performs cystoscopic TURBT and TURP. He offers ureteroscopic laser stone removal and percutaneous nephrolithotomy. He treats BPH, prostatitis, urinary stones, testicular cancer, stress urinary incontinence (SUI), overactive bladder (OAB), and male infertility.
","specialities":[{"id":"sur.005","name":"Urological surgeon","illness_kind_id":33}],"statistics":{}},"clinic":{"id":8215,"alias":"naeun-hospital","name":"NAEUN HOSPITAL","short_description":"NAEUN HOSPITAL is a private multi-specialty medical center located in Incheon, Republic of Korea, a 40-minute drive from Incheon International Airport. The hospital specializes in urology, mammology, medical check-ups and stem cell therapy, offering treatments such as herniated disc surgery, breast tumor removal, treatment of uterine fibroids and ovarian cysts, and kidney stone removal. It also operates three health screening centers located in different districts of the city.
NAEUN HOSPITAL serves both adults and children, treating 500,000 patients every year. Patients visit the clinic most often from Asia, the USA, Canada, Australia and Russian-speaking countries.
","images":[{"base_url":"clinic/6a4710f450483","title":"Patients in gowns at NAEUN HOSPITAL corridor, modern medical facility"},{"base_url":"clinic/6a471214eb5ca","title":"NAEUN HOSPITAL modern clinic building exterior in South Korea"},{"base_url":"clinic/6a4f5105939fa","title":"Robotic surgery with Da Vinci system at NAEUN HOSPITAL operating room"},{"base_url":"clinic/6a4f5138ed511","title":"Doctor consulting patient with MRI scans at NAEUN HOSPITAL, South Korea"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Republic of Korea","id":36,"alias":"republic-of-korea","iso_code":"KR"},"city":{"name":"Incheon","id":327,"alias":"incheon"},"address":"22-2 Inhyeon-dong, Jung-gu, Incheon, South Korea"},"rating":{"rating":5,"google":3.4,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":90,"year_foundation":1994},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/69eb43f63d69e1.58134970.jpeg","name":"Advanced Regenerative Medicine Implementation Institution (Ministry of Health and Welfare, Republic of Korea)","country_code":"KR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df76f5a0c887.jpeg","name":"Korean Institute for Healthcare Accreditation","country_code":"KR"}]}},{"doctor":{"id":10472,"alias":"hasan-cem","name":"Hasan Cem ","clinic_id":1248,"photo":"doctor/6893369a7f119","first_year_working":2021,"created_at":"2025-08-06T11:03:53.200+00:00","short_description":"Dr. Hasan Cem is a Professor of Urology at Lokman Hekim Istanbul Hospital. He specializes in pediatric urology, male infertility, and laparoscopic surgery. The doctor completed his medical training and PhD at the Gülhane Military Medical Academy. He gained international experience at Duke University Hospital in the USA.
Lokman Hekim Istanbul Hospital is a JCI-accredited private medical center in Istanbul. It treats 10,000+ patients each year. Core specialties are neurosurgery, orthopedics, spinal surgery, and weight loss surgery.
Head of Andrology at Teknon Medical Centre – Dr. Torremade specializes in urological procedures with a focus on male reproductive health.
Dr. Josep Torremade Barreda is the Head of Andrology at Teknon Medical Center in Barcelona. He specializes in male reproductive medicine, sexology, and complex urological surgery. Dr. Torremade Barreda has served as the Editor of the International Journal of Andrology since 2016. He completed specialized training at the Memorial Sloan Kettering Cancer Center in New York.
Centro Médico Teknon is a private multi-specialty medical center in Barcelona, Spain, and part of Quirónsalud, Spain’s largest private hospital group. The center specializes in neurosurgery, orthopedics, oncology, and heart surgery, with expertise also covering cardiology, fertility, ophthalmology, and advanced diagnostics. JCI accredited and recognized as one of Barcelona’s leading private hospitals, Centro Médico Teknon treats complex cases and welcomes international patients, including public figures, athletes, and celebrities. The center serves adults only and welcomes around 10,000 patients each year, with patients most often coming from Russian-speaking countries, Europe and the Commonwealth, the USA, Canada, and Australia.
\n","images":[{"base_url":"clinic/5c87be3904761","title":"Centro Médico Teknon clinic exterior with grand staircase in Barcelona, Spain"},{"base_url":"clinic/5ab24c738630b","title":"Centro Médico Teknon clinic facade with landscaped garden in Barcelona, Spain"},{"base_url":"clinic/5ac3164cd87d2","title":"Medical team in front of Centro Médico Teknon clinic building in Barcelona, Spain"},{"base_url":"clinic/5ac3156221add","title":"Centro Médico Teknon clinic entrance in Barcelona, Spain"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Barcelona","id":98,"alias":"barcelona"},"address":"Carrer de Vilana, 12, 08022 Barcelona, Spain"},"rating":{"rating":4.7,"google":3.5,"percent_of_satisfied_clients":93},"statistics":{"number_of_reviews":497,"doctors_number":400,"year_foundation":1994},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db98320c06c8.jpeg","name":"European Foundation for Quality Management","country_code":"BE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df778168a0e7.jpeg","name":"THE IMTJ MEDICAL TRAVEL AWARD WINNER IN 2019","country_code":"GB"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa15d1e46dd.jpeg","name":"Patient choice in Neurology","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa164eddd5f.jpeg","name":"Patient choice in Neurosurgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa16d49cbac.jpeg","name":"Patient choice for Epilepsy treatment","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"}]}},{"doctor":{"id":14526,"alias":"antonio-alcaraz-asensio","name":"Antonio Alcaraz Asensio","clinic_id":78,"photo":"doctor/6a71ecce6a7f9","first_year_working":1997,"created_at":"2026-08-04T13:44:45.358+00:00","short_description":"The doctor is a highly distinguished urologist and uro-oncologist specializing in complex surgical treatments for prostate, kidney, and bladder cancers. With extensive expertise in robotic and laparoscopic surgery, the doctor has been instrumental in advancing minimally invasive urological techniques, including the implementation of the Da Vinci robotic system. The doctor currently leads the Urology Department at Centro Médico Teknon and serves as the Head of the Urology and Kidney Transplant Department at Hospital Clínic de Barcelona.
Recognized as one of the 100 best doctors in Spain by Forbes, the doctor combines academic excellence from the University of Barcelona and the Mayo Clinic with a focus on high-precision oncological care and kidney transplantation.
","specialities":[{"id":"sur.005","name":"Urological surgeon","illness_kind_id":33},{"id":"url.001","name":"Urologist","illness_kind_id":16}],"statistics":{}},"clinic":{"id":78,"alias":"teknon-medical-center","name":"Centro Médico Teknon","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/78-6abd276198357.png","short_description":"Centro Médico Teknon is a private multi-specialty medical center in Barcelona, Spain, and part of Quirónsalud, Spain’s largest private hospital group. The center specializes in neurosurgery, orthopedics, oncology, and heart surgery, with expertise also covering cardiology, fertility, ophthalmology, and advanced diagnostics. JCI accredited and recognized as one of Barcelona’s leading private hospitals, Centro Médico Teknon treats complex cases and welcomes international patients, including public figures, athletes, and celebrities. The center serves adults only and welcomes around 10,000 patients each year, with patients most often coming from Russian-speaking countries, Europe and the Commonwealth, the USA, Canada, and Australia.
\n","images":[{"base_url":"clinic/5c87be3904761","title":"Centro Médico Teknon clinic exterior with grand staircase in Barcelona, Spain"},{"base_url":"clinic/5ab24c738630b","title":"Centro Médico Teknon clinic facade with landscaped garden in Barcelona, Spain"},{"base_url":"clinic/5ac3164cd87d2","title":"Medical team in front of Centro Médico Teknon clinic building in Barcelona, Spain"},{"base_url":"clinic/5ac3156221add","title":"Centro Médico Teknon clinic entrance in Barcelona, Spain"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Spain","id":34,"alias":"spain","iso_code":"ES"},"city":{"name":"Barcelona","id":98,"alias":"barcelona"},"address":"Carrer de Vilana, 12, 08022 Barcelona, Spain"},"rating":{"rating":4.7,"google":3.5,"percent_of_satisfied_clients":93},"statistics":{"number_of_reviews":497,"doctors_number":400,"year_foundation":1994},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db98320c06c8.jpeg","name":"European Foundation for Quality Management","country_code":"BE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5df778168a0e7.jpeg","name":"THE IMTJ MEDICAL TRAVEL AWARD WINNER IN 2019","country_code":"GB"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa15d1e46dd.jpeg","name":"Patient choice in Neurology","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa164eddd5f.jpeg","name":"Patient choice in Neurosurgery","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa16d49cbac.jpeg","name":"Patient choice for Epilepsy treatment","country_code":"UA"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/609cdeda74941.jpeg","name":"World's Best Hospitals 2021 by Newsweek","country_code":"US"}]}},{"card_text":"Dr. Jacob Ben-chaim specializes in pediatric urology, performing complex procedures like laparoscopic pyeloplasty at Sourasky Medical Center.
Dr. Jacob Ben-chaim is the Chief of Pediatric Urology at Tel-Aviv Medical Center. He specializes in laparoscopic pyeloplasty and complex reconstructive surgeries for children. Dr. Ben-chaim completed a research fellowship at Johns Hopkins Hospital. He holds a permanent ECFMG certification, ensuring his qualifications meet US medical standards.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Professor Roksana Klepper brings _doctor_1209_years_ of specialized expertise in pediatric nephrology and oncology at Sourasky Medical Center.
Dr. Roksana Klepper heads the Nephroblastoma Department at Sourasky Medical Center. She is a specialized pediatric oncologist and nephrologist. Her expertise includes treating Wilms tumors and childhood kidney diseases. Dr. Klepper manages pediatric liver transplant preparation and post-surgical recovery.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Yavuz brings specialized expertise in nephrology and critical care, trained at top institutions in Turkey and Italy.
Dr. Havva Asuman Yavuz is a nephrologist at Medical Park Antalya Hospital Complex. She completed a fellowship in critical care nephrology and transplantation at San Bortolo Hospital in Italy. Dr. Yavuz specializes in organ transplantation and complex kidney care. She works at the largest private hospital in the Mediterranean region.
Medical Park Antalya Hospital Complex is the largest private hospital in the Mediterranean region. It specializes in orthopedics and transplantology, performing the most successful transplants in Turkey. The hospital holds the International Health Tourism Authorization Certificate.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Prof. Haim Matskin heads the Urology Department at Sourasky Medical Center, specializing in onco-urology and innovative treatments like brachytherapy and cryotherapy.
Dr. Haim Matskin heads the Urology Department at Sourasky Medical Center (Ichilov) in Tel Aviv. He is a recognized authority in onco-urologic surgery and specialized cancer treatments. Dr. Matskin focuses on genito-urinary diseases and malignant tumor management. He uses targeted irradiation and low-temperature techniques to treat tumor cells.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Mukdaloy specializes in nephrology with extensive training at Siriraj Hospital – Thailand's leading medical institution.
Dr. Yatip Mukdaloy is a nephrologist at Intrarat Hospital in Bangkok. She is a prize-winning researcher recognized for her work on sodium intake estimation. Dr. Mukdaloy earned her medical degree with honors from Naresuan University. She maintains membership with The Royal College of Physicians of Thailand.
Intrarat Hospital is an ISO 9001:2015-certified hospital in Bangkok. It treats 100,000 patients each year across its main specialties. The hospital focuses on orthopedics, internal medicine, cardiology, and pediatrics.
Board-certified surgeon specializing in minimally invasive and robotic surgery at Sourasky Medical Center.
The doctor is a board-certified surgeon with extensive experience in minimally invasive and robotic surgery. Specializing in these advanced surgical techniques, the doctor practices at Sourasky Medical Center, where they apply their expertise to improve patient outcomes.
","specialities":[{"id":"url.001","name":"Urologist","illness_kind_id":16},{"id":"url.002","name":"Andrologist","illness_kind_id":16}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659bfd18bc0ec.jpeg","name":"Board-certified surgeon"}]},"clinic":{"id":1,"alias":"sourasky-medical-center","name":"Sourasky Medical Center (Ichilov)","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/1-6ac3c0e614474.png","short_description":"Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Head of Endo-Urology at Ichilov – Dr. Sofer specializes in minimally invasive urological procedures, including urethroscopic lithotripsy.
Dr. Mario Sofer is the Head of the Endo-urology Department at Sourasky Medical Center. He specializes in laser prostate surgery and robotic nephrectomy. Dr. Sofer trained in endo-urology and uro-oncology in the USA and Canada.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Joseph Klauzner is a top Whipple surgeon with _doctor_224_years_ in complex gastrointestinal surgeries.
The doctor specializes in colorectal, pancreatic, and gastrointestinal surgery, with a particular expertise in Whipple procedures. With over 45 years of practice, the doctor is recognized as one of the leading Whipple surgeons in Israel.
","specialities":[{"id":"sur.006","name":"Colorectal surgeon","illness_kind_id":33},{"id":"sur.007","name":"Surgical oncologist","illness_kind_id":33},{"id":"sur.009","name":"Gastrointestinal surgeon","illness_kind_id":33},{"id":"sur.020","name":"Pancreatic surgeon","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/68ad8d2eb4315.jpeg","name":"Israel Medical Association "},{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/68ad8d9cbdbd1.jpeg","name":"World Association of Emergency & Disaster Medicine"},{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/68ad8e2d069fe.jpeg","name":"European Society of Surgical Oncology "},{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/68ad8ea9eba28.jpeg","name":"Harvard Medical Association"}]},"clinic":{"id":1,"alias":"sourasky-medical-center","name":"Sourasky Medical Center (Ichilov)","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/1-6ac3c0e614474.png","short_description":"Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Avi Beri is a renowned urologist at Sourasky Medical Center, specializing in kidney stones treatment and other urological conditions.
Dr. Avi Beri is a urologist and oncosurgeon at Sourasky Medical Center. He serves as the Director of the Laparoscopic Surgery Center. Dr. Beri specializes in minimally invasive urologic surgery and general urology. He provides care at one of the world's top 10 most popular clinics.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Dr. Ben Cchaim Jacob specializes in pediatric urology and has been recognized for his work in laparoscopic pyeloplasty in children.
Dr. Ben Cchaim Jacob is a pediatric urologist at Sourasky Medical Center. He completed a research fellowship at The Johns Hopkins Hospital in Baltimore. Dr. Jacob specializes in treating kidney cancer, hydronephrosis, and varicocele in children. He won a prize for his study on laparoscopic pyeloplasty.
Sourasky Medical Center (Ichilov) is the largest multidisciplinary hospital in Israel and a JCI-accredited facility. It has been named a top medical tourism destination by Newsweek. Its core strengths are oncology, onco-hematology, neurosurgery, and rehabilitation.
Prof. Dr. Kadir Önem is a Professor of Urology at Medical Park Hospital in Samsun. He earned his MD and completed his urology residency at Istanbul University. He then completed a postdoctoral fellowship at Baylor College of Medicine in neuro-urology, reconstructive urology, and urologic oncology. He treats complex neuro-urological and reconstructive cases in adults and children. He has developed surgical techniques.
\nHe is a principal investigator in several international Phase III–IV trials on neurogenic bladder and bladder cancer. He has more than 70 publications and book chapters. He serves as a reviewer for multiple journals.
\nLeadership and affiliations: President, Turkish Urological Association – Western Black Sea Branch (2025). ISCoS Prevention Committee (2025). EAU Neurourology Group (2023–2025). ICS Neurourology Committee (2023–2025). INUS Board (2023). Awards: TUA (2016, 2017, 2020, 2022) and ICS (2020).
","specialities":[{"id":"sur.005","name":"Urological surgeon","illness_kind_id":33},{"id":"url.001","name":"Urologist","illness_kind_id":16}],"statistics":{}},"clinic":{"id":7111,"alias":"istinye-university-liv-hospital-topkapi","name":"İstinye University Liv Hospital Topkapı","short_description":"İstinye University Liv Hospital Topkapı is a private multi-specialty medical center in Istanbul, Turkey, combining the academic strength of İstinye University with the patient-centered approach of Liv Hospital. The hospital specializes in plastic surgery, aesthetic medicine and cosmetology, weight loss surgery and medical check-up, and has a closed area of 50,000 m², a capacity of 300 beds and 11 operating rooms.
The hospital serves both adults and children, with patients most often coming from Europe & Commonwealth, Africa, the USA, Canada and Australia.
","images":[{"base_url":"clinic/68d2b44c0cf8a","title":"Modern glass facade of Istinye University Liv Hospital Topkapı in Istanbul"},{"base_url":"clinic/68d2b460132b4","title":"Reception area at İstinye University Liv Hospital Topkapı with modern design in Istanbul"},{"base_url":"clinic/68d2b520b67d0","title":"Modern indoor garden at İstinye University Liv Hospital Topkapı with decorative lighting"},{"base_url":"clinic/68d2b895ca882","title":"Modern waiting area at Istinye University Liv Hospital Topkapi with unique tree design"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Sultanahmet, Cankurtaran, 34122 Fatih/İstanbul, Türkiye"},"rating":{"rating":5,"google":4.5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":0,"year_foundation":2025},"accreditations":[]}},{"card_text":"Associate Professor Ozkan Onuk specializes in urology with extensive research published in international journals.
Dr. Özkan Onuk is a urology surgeon at Medical Park Bahcelievler Hospital in Istanbul. He specializes in minimally invasive and robotic-assisted urological surgeries. Dr. Onuk holds the title of Associate Professor from Yeni Yüzyıl University. He treats complex conditions like prostate cancer, erectile dysfunction, and urinary incontinence.
Medical Park Bahcelievler Hospital is a JCI-accredited university hospital affiliated with Altınbaş University. It serves as a national reference center for cardiovascular surgery and intensive care. Its main specialties are cardiology, oncology, bone marrow transplantation, and pediatrics.
Dr. George Tie specializes in minimally invasive urological surgeries, including kidney stone treatment, with high success rates at Ponderas Academic Hospital.
Dr. George Tie has performed 1,800+ urological procedures at Ponderas Academic Hospital in Bucharest. He specializes in treating urologic cancers and kidney stones. Dr. Tie performs robotic, laparoscopic, and endoscopic surgeries to help patients recover faster. He practices at a JCI-accredited facility recognized as a Robotic Surgery Center of Excellence.
Ponderas Academic Hospital is a JCI-accredited private multi-specialty center in Bucharest. It holds 10 international accreditations including SRC and BSCE. Its main specialty is bariatric surgery.
Dr. Pazit Beckerman is the head of the Israeli Dialysis Registry. She works at Sheba Medical Center, a hospital ranked 7th globally. She specializes in chronic kidney disease and complex dialysis management. Dr. Beckerman completed a postdoctoral fellowship at the University of Pennsylvania.
Sheba Medical Center is the largest hospital in the Middle East and ranked 7th worldwide by Newsweek in 2026. It treats over 2 million patients annually and is a global leader in CAR-T and TIL immunotherapies. Core specialties include oncology, immunotherapy, precision medicine, and cardiology.
Dr. Kittinut Kijvikai is a specialized urologist at Bumrungrad International Hospital in Bangkok. He focuses on robotic-assisted surgery for prostate and bladder cancer. Dr. Kijvikai performs robotic da Vinci prostatectomy, nephrectomy, and cystectomy. He works at a TOP-10 global hospital recognized for robotic surgery technology.
Bumrungrad International Hospital is one of Southeast Asia's largest private medical centers. Over one million patients choose it each year, including a 50% international mix from 190+ countries. Its core specialties include oncology, cardiology, orthopedics, ophthalmology, neurosciences, and health screenings.
Dr. Fatih Yanaral is a urology and robotic surgery specialist at Memorial Şişli Hospital. He has authored 43 academic works and six book chapters in his field. Dr. Yanaral completed specialized training in reconstructive urology at Hamburg-Eppendorf University Hospital in Germany.
Memorial Şişli Hospital in Istanbul is one of Turkey’s leading multidisciplinary medical centers, operating on a 53,000 m² area with 252 beds, 13 operating rooms, and advanced intensive care units. Opened in 2000, it became the first hospital in Turkey and the 21st worldwide to earn Joint Commission International (JCI) accreditation, confirming world-class standards.
\n\nThe hospital is recognized for its expertise in oncology, organ and bone marrow transplantation (90% organ transplant success rate), IVF, neurosurgery, bariatric surgery, robotic surgery, and genetics. Equipped with cutting-edge technology and specialized centers, Memorial Şişli attracts patients from 167 countries each year, combining top-level medical care with Istanbul’s unique cultural and travel opportunities.
\n","images":[{"base_url":"clinic/634ffae9b76cd","title":"Memorial Şişli Hospital modern clinic building in Istanbul, Turkey"},{"base_url":"clinic/5ba3aa9d874b8","title":"Patient room at Memorial Şişli Hospital, Istanbul with modern furnishings and TV"},{"base_url":"clinic/5ba3aa9ebbdf9","title":"Patient room and lounge area at Memorial Şişli Hospital, Istanbul"},{"base_url":"clinic/634ffa7dd8799","title":"Reception desk at Memorial Şişli Hospital with modern decor in Istanbul"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Turkey","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Istanbul","id":107,"alias":"istanbul"},"address":"Kaptan Paşa Mah, Halit Ziya Türkkan Sok Famas Plaza No:19 D:C, 34385 Şişli/İstanbul, Turkey"},"rating":{"rating":4.6,"google":4.7,"percent_of_satisfied_clients":87},"statistics":{"number_of_reviews":437,"doctors_number":189,"year_foundation":2000},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International ","country_code":"US"}]}},{"doctor":{"id":10564,"alias":"serdar-aykan","name":"Serdar Aykan","clinic_id":410,"photo":"doctor/68affb145fab5","first_year_working":2000,"created_at":"2025-08-28T06:45:39.051+00:00","short_description":"Dr. Serdar Aykan is a Professor of Urology at Memorial Bahçelievler Hospital in Istanbul. He has performed 3,000 laparoscopic surgeries and 100 robotic cancer procedures. Dr. Aykan serves as the Head of Urology at Arel University. He completed robotic surgery training in France and a fellowship at Weill Cornell, USA.
Memorial Bahçelievler Hospital is Turkey’s first LEED Platinum-certified hospital. It is part of the country’s largest healthcare network, Memorial Healthcare Group. Its core specialties include oncology, cardiovascular surgery, orthopedics, and robotic surgery.
This therapy breaks down urinary tract stones using a scope, offering a less invasive and quick recovery option.
"}}},"direction":{"id":16,"name":"Urology","alias":"urology"},"illness_kind":{"id":16,"name":{"en":"Urology"}},"parsed_details":{"procedure_type":"surgery","fields":{"anesthesia":["general"],"back_to_work_days":{"min":2,"max":7,"unit":"days","qualifier":"Desk work earlier; longer if stent remains in place or symptoms persist."},"complication_rate_pct":{"min":5,"max":20,"unit":"percent","qualifier":"Any complication within 30 days, mostly minor (stent symptoms, fever, haematuria); serious ones under 2%."},"contraindications":["Untreated urinary tract infection","Uncorrected bleeding disorder or unmanaged anticoagulation","Pregnancy","Unfit for anesthesia","Uncorrected urethral stricture preventing scope passage","Sepsis or obstructive pyelonephritis until drained"],"days_in_clinic":{"min":0,"max":1,"unit":"nights","qualifier":"Usually discharged same day; overnight stay if complications or infection concerns."},"diagnostic_duration_minutes":null,"diagnostic_preparation":null,"diagnostic_referral_needed":null,"diagnostic_result_time_hours":null,"exercise_resume_weeks":{"min":1,"max":2,"unit":"weeks","qualifier":"Strenuous exercise after stent removal and haematuria settling."},"final_result_months":{"min":0,"max":1,"unit":"months","qualifier":"Stone-free status confirmed by imaging after stent removal and fragment passage."},"fly_home_after_days":{"min":3,"max":5,"unit":"days","qualifier":"After stone clearance confirmed and stent removed or removal planned; depends on surgeon clearance."},"follow_up_visits":[{"purpose":"assessment","after":{"min":3,"max":5,"unit":"days","qualifier":"Imaging to confirm stone clearance before travel home."},"requirement":"routine"},{"purpose":"other","after":{"min":3,"max":14,"unit":"days","qualifier":"Ureteral stent removal if a stent was placed."},"requirement":"conditional"},{"purpose":"result_review","after":{"min":14,"max":42,"unit":"days","qualifier":"Remote or local review of imaging and urine tests."},"requirement":"routine"}],"indications":["Ureteral stones","Bladder stones","Urethral stones","Stones causing obstruction or pain","Stones not passing spontaneously","Recurrent infection due to stones"],"main_risks":["Ureteral injury or perforation","Urinary tract infection or sepsis","Bleeding and blood in urine","Residual fragments needing retreatment","Ureteral stricture","Stent discomfort","Anesthesia risks"],"pain":"Mild to moderate burning and flank discomfort for 2-3 days. Stent symptoms such as urgency and flank pain with voiding occur if placed; simple analgesics usually suffice.","preparation":["Urine culture and treat infection first","Stop blood thinners as instructed","Fast 6-8 hours before surgery","Pre-operative blood tests and imaging","Anesthesia assessment"],"recovery_timeline":[{"phase":"Day 0-1","description":"Recovery from anesthesia, catheter or stent possible, pink urine and burning.","restrictions":["Rest"]},{"phase":"Days 2-7","description":"Haematuria and urgency settle; fragments pass; stent removed if placed.","restrictions":["No heavy lifting","Avoid strenuous activity"]},{"phase":"Weeks 2-4","description":"Full activity resumes; clearance confirmed by imaging.","restrictions":[]}],"rehabilitation_days":{"min":2,"max":7,"unit":"days","qualifier":"Return to ordinary activity; longer with stent in place."},"result_longevity":"Stone removal is immediate and permanent for that stone. New stones recur in about 30-50% within 5 years without metabolic prevention.","revision_rate_pct":{"min":5,"max":15,"unit":"percent","qualifier":"Repeat endoscopic procedure for residual fragments, stricture or stent problems within 3 months."},"scars":"No incisions; the scope passes through the urethra, so no visible scars.","sessions_or_stages":{"sessions":{"min":1,"max":1,"unit":"visits","qualifier":"Single endoscopic session; retreatment only if residual fragments remain."},"stages":[{"code":"lithotripsy","label":"Scope-guided stone fragmentation and removal","after":{"min":0,"max":0,"unit":"days","qualifier":"Same session."}},{"code":"stent_removal","label":"Stent removal if placed","after":{"min":3,"max":14,"unit":"days","qualifier":"Only when a stent is left."}}],"qualifier":"One procedure, with optional stent removal afterwards."},"success":{"metric":"Stone-free rate after single ureteroscopic lithotripsy","value":85,"unit":"percent","horizon":"4-6 weeks, confirmed by imaging","population":"Adults with ureteral or bladder stones","evidence_status":"limited"},"techniques":[{"name":"Holmium laser lithotripsy","suits_whom":"Most ureteral and bladder stones of any composition.","recovery":"Return to normal activity in 2-7 days."},{"name":"Pneumatic lithotripsy","suits_whom":"Mid and lower ureteral stones; simple cases.","recovery":"Similar recovery; higher fragment migration risk."}],"treatment_conditions":["day_case"],"treatment_duration_hours":{"min":0.5,"max":1.5,"unit":"hours","qualifier":"Depends on stone size, hardness and location."},"initial_assessment_documents":["Non-contrast CT of kidneys, ureters and bladder","Ultrasound report of urinary tract","Urinalysis and urine culture report","Recent creatinine and kidney function blood tests","Previous stone treatment or discharge reports (if available)"],"travel_trips":{"min":1,"max":1,"one_trip_possible":true,"qualifier":"Single endoscopic session, usually day surgery; stay 3-5 days to confirm stone clearance and, if placed, ureteral stent removal."},"clinic_checks":{"status":"ok","items":[{"id":"C1","text":"Confirm the surgeon is trained and experienced in the exact procedure you are considering, not just in surgery generally","scope":"treatment_abroad","source":{"url":"https://www.isaps.org/discover/patients-home/considering-your-procedure-abroad/finding-a-surgeon-abroad/","host":"isaps.org","quote":"Verify that the surgeon is trained and experienced in performing the procedure you are considering.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"C2","text":"Ask for certification information and the name of the body that certified the surgical setting","scope":"treatment_abroad","source":{"url":"https://www.isaps.org/discover/patients-home/considering-your-procedure-abroad/finding-a-surgeon-abroad/","host":"isaps.org","quote":"Ask for certification information and the name of the certifying body when assessing a surgical setting.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"C3","text":"Check that the surgeon who consults with you is the same person who will carry out the procedure","scope":"treatment_abroad","source":{"url":"https://travelaware.campaign.gov.uk/surgery-abroad-cut-out-the-risk/","host":"travelaware.campaign.gov.uk","quote":"Check that the surgeon you consult with, will be the same person carrying out the procedure.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"C4","text":"Ask whether a doctor is always present in the clinic and whether a high dependency or intensive care unit exists","scope":"treatment_abroad","source":{"url":"https://www.bapras.org.uk/public/patient-information/cosmetic-surgery/cosmetic-surgery-abroad","host":"bapras.org.uk","quote":"Is there always a doctor in the clinic and is there a high dependency or intensive care unit?","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"C5","text":"Ask whether the surgeon and the facility use a surgical safety checklist, which can reduce complications","scope":"treatment_abroad","source":{"url":"https://www.isaps.org/discover/patients-home/considering-your-procedure-abroad/finding-a-surgeon-abroad/","host":"isaps.org","quote":"Do the surgeon and his/her facility use a safety checklist?","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}}],"checked_at":"2026-11-13","next_check_at":"2027-11-13","version":1},"red_flags":{"status":"ok","items":[{"id":"F1","text":"An advert or information that guarantees complete success should raise concerns","scope":"treatment_abroad","source":{"url":"https://travelaware.campaign.gov.uk/surgery-abroad-cut-out-the-risk/","host":"travelaware.campaign.gov.uk","quote":"Any advert or information that guarantees complete success should raise concerns.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"F2","text":"Forceful persuasion or cheap, time-limited offers pushing you into a quick decision","scope":"treatment_abroad","source":{"url":"https://travelaware.campaign.gov.uk/surgery-abroad-cut-out-the-risk/","host":"travelaware.campaign.gov.uk","quote":"Don’t be pressured into quick decisions either through forceful persuasion or cheap, time limited offers.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"F3","text":"A price that sounds too good to be true probably is","scope":"treatment_abroad","source":{"url":"https://www.plasticsurgery.org/news/articles/will-economic-uncertainty-drive-more-patients-overseas-for-plastic-surgery-what-to-consider-and-how-to-stretch-your-dollar-back-home","host":"plasticsurgery.org","quote":"If the price sounds too good to be true, it probably is.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}}],"checked_at":"2026-11-13","next_check_at":"2027-11-13","version":1},"warning_signs":{"status":"missing","reason":"no_official_source","checked_at":"2026-11-13","next_check_at":"2027-02-11"},"take_home":{"status":"ok","items":[{"id":"T1","text":"Ask for written details of the procedure before you leave the hospital","document":"written procedure details","source":{"url":"https://rcseng.ac.uk/patient-care/cosmetic-surgery/after-surgery/","host":"rcseng.ac.uk","quote":"After your surgery, before you leave the hospital, ask for written information about the procedure you've had.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T2","text":"Home doctor needs the clinic's follow-up recommendations in a written discharge summary","document":"discharge summary","source":{"url":"https://sbuhb.nhs.wales/about-us/individual-patient-commissioning/ipc-folder/advice-on-accessing-treatment-abroad","host":"sbuhb.nhs.wales","quote":"When you have treatment abroad, you must ask the treatment provider for their follow-up recommendations documented within a written discharge summary in English.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T3","text":"Ask for copies of all prescriptions before you leave","document":"prescription copies","source":{"url":"https://travelhealthpro.org.uk/news/699/travelling-abroad-for-treatment","host":"travelhealthpro.org.uk","quote":"Remember to ask for copies of all your treatment records, including prescriptions, scans and x-rays before you leave.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}},{"id":"T4","text":"Home doctor needs the dates for required blood tests and follow-up appointments","document":"written aftercare plan","source":{"url":"https://sbuhb.nhs.wales/about-us/individual-patient-commissioning/ipc-folder/advice-on-accessing-treatment-abroad","host":"sbuhb.nhs.wales","quote":"This should include any medication and doses, as well as any dates that blood tests and follow-up appointments must be carried out.","tier":"tier1_medical","fetched_at":"2026-11-11","http_status":200}}],"checked_at":"2026-11-13","next_check_at":"2027-11-13","version":1},"alternatives":{"status":"ok","items":[{"id":"A1","text":"Your stone may be one that passes on its own","name":"Waiting for stone to pass","source":{"url":"https://www.uhsussex.nhs.uk/resources/lithotripsy-3/","host":"uhsussex.nhs.uk","quote":"Some stones may pass on their own, often with the help of medication to relax the urinary tubes.","tier":"tier1_medical","fetched_at":"2026-11-13","http_status":200},"operation_id":null}],"checked_at":"2026-11-13","next_check_at":"2027-11-13","version":1},"technique_details":{"status":"ok","items":[{"id":"holmium-laser-lithotripsy","name":"Holmium laser lithotripsy","how_it_works":{"text":"A small telescope reaches the stone, which a laser destroys and removes","source":{"url":"https://www.uhsussex.nhs.uk/resources/lithotripsy-3/","host":"uhsussex.nhs.uk","quote":"A small telescope is passed through the natural urinary tubes to the stone, which is then destroyed and removed using a laser.","tier":"tier1_medical","fetched_at":"2026-11-13","http_status":200}},"recovery_daily":{"event":"back_to_daily_activities","min":7,"max":7,"unit":"days","label":"7 days","source":{"url":"https://my.clevelandclinic.org/health/treatments/16285-holmium-laser-lithotripsy","host":"my.clevelandclinic.org","quote":"Most people are able to return to their usual activities around a week after laser lithotripsy.","tier":"tier1_medical","fetched_at":"2026-11-12","http_status":200}}},{"id":"pneumatic-lithotripsy","name":"Pneumatic lithotripsy","how_it_works":{"status":"missing","reason":"no_official_source"},"recovery_daily":{"status":"missing","reason":"no_official_source"}}],"checked_at":"2026-11-13","next_check_at":"2027-11-13","version":1}}},"hrefLanguages":[{"rel":"alternate","hreflang":"en","language":"en","href":"https://us-uk.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"ru","language":"ru","href":"https://ru.bookimed.com/clinics/procedure=uretroskopiceskaa-litotripsia/"},{"rel":"alternate","hreflang":"ar","language":"ar","href":"https://ar.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"id","language":"id","href":"https://id.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"uk","language":"ua","href":"https://ua.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"kk","language":"kz","href":"https://kz.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"es","language":"es","href":"https://es.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"pt","language":"pt","href":"https://pt.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"de","language":"de","href":"https://de.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"fr","language":"fr","href":"https://fr.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"pl","language":"pl","href":"https://pl.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"it","language":"it","href":"https://it.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"ja","language":"jp","href":"https://jp.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"},{"rel":"alternate","hreflang":"en-AU","language":"en","href":"https://au.bookimed.com/clinics/procedure=urethroscopic-lithotripsy/"}],"questionsAndAnswers":[],"faqInSchema":false,"reviews":{"reviews":[{"id":27450,"user":{"id":1080159,"name":"Oladimeji ","country_code":"NG"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10}],"text":{"en":"The most important thing for future patients to know is to be prepared for new realities. I came ready for a laser enucleation operation for my medium-sized prostate, but I ended up undergoing a steam ablation procedure instead after my consultation. My surgeon was very good. He clearly explained the urination improvement timeline, which was quite reassuring as I begin my recovery. Although there has been little contact from the clinic since I left, the care I received on-site was excellent. My main advice is to go in with an open mind, as your final treatment plan might be different from what you initially expected."},"order":{"operation":{"id":728,"name":{"en":"Holmium Laser Enucleation of the Prostate"}},"illness":{"id":108,"name":{"en":"Benign prostatic hyperplasia (BPH)"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-26T08:30:23.191+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"The care I received on-site was excellent."}}},{"id":26971,"user":{"id":1046269,"name":"Stefan ","country_code":"GB","country_name":{"en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"The professor’s jokes helped me feel relaxed before the procedure. That supportive feeling was consistent throughout. I had a great experience from start to finish; the staff were polite, professional, and very helpful. A special mention has to go to Ibrohim, who was incredibly helpful throughout my stay, translating everything and regularly checking in after the procedure. The cryoablation addressed multiple nerve branches, and I'm healing with a clean, minimal scar. If like me you have tried all other options, then give it a go, as it’s the safer option than the dorsal neurectomy. I felt genuinely well looked after."},"order":{"operation":{"id":1548,"name":{"en":"Selective Dorsal Cryoablation"}},"illness":{"id":3528,"name":{"en":"Premature Ejaculation"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-26T11:30:45.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"I had a great experience from start to finish. The staff were polite, professional and very helpful. The professor did his best with the English he knew to reassure me, and his jokes helped me feel relaxed before the procedure.\nA special mention has to go to Ibrohim, who was incredibly helpful throughout my stay. He translated everything, recommended places to visit, rearranged my airport transport when I stayed an extra day, and regularly checked in after the procedure to make sure I was okay and didn't need anything.\nI felt genuinely well looked after throughout the whole experience and would definitely recommend the clinic."}},"summary":{"positive":{"en":"I had a great experience from start to finish; the staff were polite, professional, and very helpful."}}},{"id":14350,"user":{"id":546159,"name":"Ivanka ","country_code":"NO","country_name":{"en":"Norway"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"en":"This is one of the best hospitals I’ve ever visit! It combines high quality of medicine services with perfect organisation, communication and translations service.\nI want to send my sincere thanks to Professor Ahmed Tunc Özdemir fra department of urology. He is incredibly knowledgeable, professional and always ready to help! I warmly recommend professor to all the patients who need a really skilled doctor who is always willing to do his best for helping! He has in addition, very kind and generous personality!\nMy sincere thanks goes further to coordinator Alisher and translator Gulnaz.\nAlisher is a perfect example of the right person on the right place. He possess executive management skills and it is a pleasure to communicate with him. He is expert to organise, coordinate and give a quick feedback. He is always smiling and polite. Alisher is always trying to solve all the problems on a best way and is a really good listener and communicator.\nLast but not least I want to express my sincere gratitude to translator Gulnaz! Gulnaz is extremely talented, professional, kind and supportive person ! She is the person you will be happy to meet when you are far from home and need help to understand a different language. She is like a little sunshine on a rainy day, always kind and smiling and always ready to make you feel better! \nThe perfect combination of highly skilled people makes really this hospital special.\nIn addition there are very nice staff on the 7th floor. Both nurses and caregivers are amazing and very helpful. Special thanks to nurse Nestle for her help!\nWhole the hospital is very nice and welcoming. I liked the restaurant and food.\nI highly recommend that hospital to everyone!"},"order":{"diagnostic":{"id":48,"name":{"en":"Consultation with a urologist"}}},"doctor_info":{"id":4663,"name":"Tunc Ozdemir","alias":"tunc-ozdemir"},"clinic_info":{"id":2943,"name":"Istanbul Florence Nightingale Hospital","alias":"group-florence-nightingale-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-02-24T07:52:18.926+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"en":"This is my 4 medical trip with Bookimed. My special thanks goes to the amazing dr. Hanna who is working 24/7 and it always ready to find the best solution for the problem! She is really incredible person. I will continue to use Bookimed for further medical treatments abroad."},"summary":{"positive":{"en":"I highly recommend that hospital to everyone!"}}},{"id":25958,"user":{"id":1049881,"name":"Аleksandr ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"What worried me most was what haemodialysis would actually be like and how I would feel. But my doctor was honest about what to expect and explained the whole process very clearly, including the diet and fluid restrictions. As it turns out, I feel better than I expected. I’ve been prescribed three sessions a week, and the support from the clinic since I started treatment has been brilliant. They’re always available, they’ve checked in on how I’m feeling and given me clear instructions. Importantly, there were no additional costs. My advice to future patients would be to prioritise their health above all else."},"order":{"operation":{"id":848,"name":{"en":"Dialysis"}},"illness":{"id":310,"name":{"en":"Polycystic kidney disease"}},"diagnostic":{"id":306,"name":{"en":"Lab tests"}}},"clinic_info":{"id":46,"name":"Wiener Privatklinik (WPK)","alias":"wiener-privat-klinik","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-23T06:06:42.319+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Everything's fine."}},"summary":{"positive":{"en":"The support from the clinic since I started treatment has been brilliant."}}},{"id":26688,"user":{"id":968058,"name":"Brian ","country_code":"IE"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My main concern was the complexity of my case, which required addressing both Peyronie's disease and implanting a prosthesis. The surgeon was excellent. It was a very difficult job, but the two-hour surgery was successful because we followed his recommendations. I'm in early recovery, and while it is highly painful, that was to be expected. The support system was also solid. Communication with my coordinator and interpreter, Ibrohim, was excellent. He was very friendly and reassuring throughout the process, which made a significant difference. There was nothing that could have been better."},"order":{"illness":{"id":1165,"name":{"en":"Peyronie's disease"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-07T10:02:07.941+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"en":"The surgeon was excellent, it was a very difficult job : payronies and prosthetic. 2 hour surgery. We followed his recommendations and it was very successful. Highly painful recovery but that is to be expected.\nExcellent communications with the coordinator/interpreter \nThank you Ibrohim, very friendly and reassuring"}},"summary":{"positive":{"en":"There was nothing that could have been better."}}},{"id":27578,"user":{"id":1100218,"name":"Joseph Finneran","country_code":"CA","country_name":{"en":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"en":"My coordinator has been incredible through all stages of this process. She checked in daily, sometimes multiple times a day, ensuring every aspect of my treatment for benign prostatic hyperplasia was managed well, which made the entire situation so much easier to navigate. I'm still in early recovery. The surgeon, staff, and the clinic itself were all excellent. When I considered what could be improved, honestly, nothing came to mind. The consistent communication and management of the process were that thorough. Everything was handled for me from start to finish with great care."},"order":{"illness":{"id":108,"name":{"en":"Benign prostatic hyperplasia (BPH)"}}},"clinic_info":{"id":87,"name":"Anadolu Medical Center","alias":"anadolu-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-03T17:42:22.501+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"en":"Coordinator has been amazing at all stages of the process, she's checked in daily or many times daily, made sure all aspects of the process were managed very well and has made the entire experience so much easier to navigate."},"what_not_like_text":{"en":"Nothing comes to mind - She's been absolutely amazing."}},"summary":{"positive":{"en":"When I considered what could be improved, honestly, nothing came to mind."}}},{"id":26439,"user":{"id":1069893,"name":"Аnatolіi ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"The aspect that concerned me the most was the recovery process itself, but the doctor immediately alleviated my fears. During the consultation, he honestly discussed the healing timelines and clearly explained all the stages of the procedure and its risks, which helped me feel more confident. After the surgery, the clinic did not leave me on my own. They actively called to check on my well-being and provided very clear care instructions. No surprises. It was pleasant to see that there were no additional costs beyond what I had paid to the clinic. It was the right choice."},"order":{"operation":{"id":824,"name":{"en":"Circumcision"}},"illness":{"id":63,"name":{"en":"Phimosis"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-07-23T08:19:26.884+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"en":"It was the right choice."}}},{"id":26893,"user":{"id":1061864,"name":"Paul ","country_code":"NG"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"Everything was excellent from start to finish. We definitely recommend them to anyone looking for treatment in Istanbul. I'm still in early recovery from my HoLEP procedure, but I am feeling much better than I expected to at this stage. It’s a real relief. For my condition, which involved a medium-sized prostate, I was pleased that the catheter was only needed for two days post-op. What also gave us peace of mind was that the final bill was exactly as quoted, with no additional expenses to worry about. The entire process was very straightforward and well-managed."},"order":{"operation":{"id":728,"name":{"en":"Holmium Laser Enucleation of the Prostate"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-22T08:26:54.284+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Everything was excellent from start to finish. We definitely recommend them to anyone looking for treatment in Istanbul"}},"summary":{"positive":{"en":"Everything was excellent from start to finish."}}},{"id":26186,"user":{"id":1052075,"name":"Oleg ","country_code":"PL","country_name":{"en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"en":"What worried me most was how the recovery would actually go. But my surgeon was honest about the timeframe right from the start, and also explained all the risks and details of the laser procedure itself very clearly. It was easy to discuss any concerns with him. Now, during the healing phase, I feel better than I expected. It was really appreciated that the clinic staff stayed in touch and asked how I was getting on after the operation. There were no additional costs, which is also a big plus. Everything went smoothly."},"order":{"operation":{"id":824,"name":{"en":"Circumcision"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-07-07T07:06:14.039+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"en":"Абсолютно все прошло отлично"}},"summary":{"positive":{"en":"Now, during the healing phase, I feel better than I expected."}}},{"id":13422,"user":{"id":548623,"name":"Роман ","country_code":"UA","country_name":{"en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"en":"My recommendations! I would like to express my deep gratitude to Juran Bogdan Vasilyevich, a doctor from God and a very good person. I also want to say to all the staff - thank you very much!) Everyone was very welcoming and friendly. To be honest, I didn’t really want to leave the hospital 😂"},"order":{"operation":{"id":745,"name":{"en":"Microsurgical intervention for Varicocele"}},"diagnostic":{"id":597,"name":{"en":"Online Consultation with Urologist"}}},"clinic_info":{"id":4736,"name":"Dievo Surgery Center","alias":"dievo-surgery-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-11-17T14:00:00.440+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6557a73a4150c_b.jpeg","preview_url":"review/6557a73a4150c_s.jpeg"},{"full_url":"review/6557a797e0232_b.jpeg","preview_url":"review/6557a797e0232_s.jpeg"}],"summary":{"positive":{"en":"I would like to express my deep gratitude to Juran Bogdan Vasilyevich, a doctor from God and a very good person."}}}],"meta":{"total_pages":1,"total_count":21}},"offerFilters":{"offer_count":2,"country_filter":[{"id":46,"name":"Turkey","alias":"turkey","iso_code":"TR"},{"id":34,"name":"Spain","alias":"spain","iso_code":"ES"}],"city_filter":[{"id":107,"name":"Istanbul","alias":"istanbul","country_iso_code":"TR"},{"id":98,"name":"Barcelona","alias":"barcelona","country_iso_code":"ES"}],"price_filter":{"from":9985,"to":10300,"avg":10142},"additional_service":["free_transfer"],"doctor_experience":["diapason_4"],"bookimed_score":["bookimed_score_excellent"],"implants":["no-implant-applicable"],"services":[{"id":"24-hr-nurse-services","type":"common","name":"24-hr nurse services"},{"id":"accommodation-is-not-included","type":"accommodation","name":"Accommodation is not included"},{"id":"hospitalization","type":"accommodation","name":"Hospitalization"},{"id":"transfer-airport-hotel-clinic-airport","type":"transfer","name":"Transfer airport-hotel-clinic-airport"},{"id":"transfer-is-not-included","type":"transfer","name":"Transfer is not included"}]},"leadsCount":{"leads_count":107},"manualSeo":[],"relinking":{"footer_links":[]},"updatedAt":"2026-11-09","activeCountries":["TR","AT","ES"],"hasCriticalApiFallback":false}