Paula Ollrid • Septoplasty (Deviated Septum Surgery) United Kingdom
Mar 13, 2026
Verified review.
I cannot put into words how amazed I am at the results of my surgery & what it has done for me, it has literally given me my life back
The whole experience from the initial contact with bookimed & Zekra my medical coordinator was fantastic, the care, support & attention to every question asked was faultless. When I was connected to the Lokman Hekim hospital and Dr Yaman I then had a video call with him aided by the interpreter Ismail where my surgery was discussed in detail. Upon arrival in Istanbul we were met by our transfer & taken directly to the hospital where we were met by Ismail who helped us get booked in & settled, I then had various pre op tests ready for surgery the next morning. The hospital room was like a luxury hotel room & immaculately clean. The morning of my surgery I met the doctor who was a lovely, friendly man & put me at ease immediately, the after care after the surgery was excellent & the medical staff were amazing. The following day we were taken to our hotel which for 3 nights were included in the price, we decided to stay for an extra 5 nights, the hotel was lovely & the staff were very accommodating & helpful. I had various visits to the hospital who provided transport to & from the hotel & every visit we were met at the door by Ismail & taken to see Dr Yaman. I had one last appointment with him on the morning we were flying home when the stitches were removed, we were then taken to the airport. I cannot put into words how amazed I am at the results of my surgery & what it has done for me, it has literally given me my life back. I can’t praise the whole experience enough & I am so grateful to Zekra, Ismail & especially Dr Yaman.
The whole experience from landing in Istanbul to the transfer back to the airport
About Bookimed service
I initially contacted them just to inquire about the surgery I needed & immediately received a response from Zekra my medical coordinator, she gave me every bit of information I needed & assisted me with booking everything, excellent service, would highly recommend.


