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Average answering time – 5 minutes
John Hamer
May 21, 2022
Right from the off, Yasam was extremely helpful and attentive, and was on hand to answer any questions I had.
My flight was late arriving in Istanbul, but the driver, Ismail, was waiting there for me to take me to the hotel. The hotel staff were also very friendly and made me feel comfortable.
Breakfast was buffet style with lots of delicious options, then Ismail arrived at the hotel with Yasam to take me to the clinic for my procedure.
The surgeons and photographer (I didn't get their names) were all very helpful and professional, and they made the entire procedure of 4000 grafts (photos, head shaving, line drawing, anaestheic, surgery, dressing change, medication) comfortable and pleasant.
I was also interested in future dental treatment, for which Yasam and Ismail took me to a nearby dental clinic for a free-of-charge jaw x-ray and treatment advice from the expert (this would cost a lot of money in the UK!).
Ismail took me back to the airport on the third day for my flight home, and Yasam was still on hand to ask me how I was feeling.
To summarise, the whole team, and especially Yasam, were incredibly warm, attentive, helpful and patient, and I wholeheartedly recommend them to anyone considering having surgery.
