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Updated: May 2024

Bumrungrad International Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with Bumrungrad International Hospital in Thailand
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1

⭐️ Top-Rated Clinic

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❤️ In demand by patients

2

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3

Ayla Guven

Endocrinologist

33 years of experience

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Reviews.86 patients have trusted Bumrungrad International Hospital with their treatment journeys in Thailand

Patient reviews

4.6
Excellent score
127 patient verified reviews
1 star
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5 stars
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Bumrungrad International Hospital overall rate includes
4.7/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.8/5
Language assistance
4.8/5
Support
1-10 of 86 reviews
Banu • Neurological examination
Kazakhstan
Dec 2, 2023
Verified review.
Thank you very much to Anna from Bookmed, who organized an online consultation for my husband, she is a very responsive and kind person
Thank you very much to Anna from Bookmed, who organized an online consultation for my husband, she is a very responsive and kind person. She answered me at any time, the time difference was big. Thanks a lot! The doctor said that the diagnosis was good and we finally calmed down. The doctor waited until the MRI was loaded and rescheduled the appointment
About Bookimed service
Perhaps I was lucky with the coordinator Anna. Such a good-natured and sympathetic person, a professional in his field. Thanks a lot! I felt like my mom was helping me
Anonymous • Urological examination
Thailand
Dec 12, 2018
Verified review.
Everything at Bumrungrad was above average, except the fact that they told me they d send me quotes on different procedures within 3 days and it took one full month and me pushing them 3 times in order to get these quotes. That is far from what anyone would expect from an hospital of this international standing. On the flip side though, the people from Bookimed were awesome and i was happily surprised by they re professionalism, presence and speed of response to any of my inquiry. I will recommend Bookimed's services to everyone i know that are in need. Keep it up Bookimed and all the best! :-)
Prema • Thyroidectomy
Bangladesh
Sep 10, 2023
Verified review.
Bookimed had suggested me the best doctors for my kids and myself
Bookimed had suggested me the best doctors for my kids and myself. As I preferred to have my booking in the Bumrungrad hospital, they exactly understood my requirements and provided with great help. For anyone who doesn’t have any experience also will get proper guidance from bookimed. Thanks a lot.
About Bookimed service
I have mentioned my bookimed experience in my hospital experience already. This is a great platform for anyone who wants to experience abroad medical services. Their customer service always ensures the customer needs.
Anjumah • Plastic Surgery Consultation
China
Jan 14, 2024
Verified review.
the Doctor was nice and polite
The online consultation was done through a WhatsApp video because that was the only suitable network due to the country where am based .it was successful as the doctor checked all the areas he will work on and the conversation was fluent and the Doctor was nice and polite too the only problem is the time of the consultation was short
I like the fact that I could communicate well with Doctor in English unlike here in China 🤦🏼‍♂️🤣
The only think I didn’t like was the timeframe was short
About Bookimed service
The Doctor in charge of the Booking is extremely polite ,kind and very patient.Always ready to help especially with the payment process because I am in a country whereby international payments are difficult and even impossible at some points
Alejandro Gutierrez • Colonoscopy
Guam
Aug 30, 2022
Verified review.
The whole experience was very positive
Bumrumgrad Hospital is an amazing facility. All the staff is kind and helpful. Extremely efficient at getting you in and taken care of. I used Bookimed.com to assist in arranging my appointment. When arrived there were no surprises.. It exceeded my expectations. I have referred a friend to Bookimed.com without hesitation. They provided timely feedback . The whole experience was very positive.
About Bookimed service
Absolutely satisfied
Anonymous • Epilepsy
China
Aug 5, 2019
Verified review.
"The medical team gave us the best of care and showed professionalism, and at the same time friendly
The medical team gave us the best of care and showed professionalism, and at the same time friendly. Even though the result I wanted couldn't be achieved but I really appreciate the support and care I received from Dr. Anna. Bumrungrad International hospital gave us the best of care and professional advice I must say once again. I'm still seeking medical attention for my wife's "Diffuse Cerebral Dysfunction". That's the diagnostics and results we received from Bumrungrad International hospital Bankok! Thank you!
About Bookimed service
I'm really satisfied with the support I received from Dr. Anna Mamina!
Аlla • Colonoscopy with Polyp Removal
Thailand
May 3, 2024
Verified review.
I feel better
I came in with unexplained intestinal pain. I was helped promptly. Opinion of different doctors + examinations were collected. In the end, herbal medicines were prescribed. I feel better. And I'm glad.
About Bookimed service
Attentive, prompt, courteous. All my requests were taken into account. All my questions were answered.
Mohammed Tarique Aziz • Consultation with an ophthalmologist
Bangladesh
Feb 22, 2024
Verified review.
special thanks to the doctor
the doctor advised me but she didn't tske any charge from me, she gave me her best advice and time. she described every thing about my problem and advised for the solution. special thanks to the doctor.
every thing was good.
try to improve the price. because the price is not suitable for everyone. if price is low you will get more patients from the world. thank you.
AbdulHameed Mohsen Zuhair Mohsen • Thyroid disease
Bahrain
Jul 19, 2019
Verified review.
"At the end, I wish to thank the Bookimed team for all the effort and the help I had for making the consultation happened successfully
The hospital is very modern in building and very organised since arrival you will have someone from the administration to assist in registration and then will take you to the clinic where your appointment is scheduled. Waiting time is reasonable, it is always expected to wait sometimes after your scheduled time to see the Doctor. In my case, I think I should have taken an appointment from first day to directly see the surgeon and not the endocrinologist. Do two days had been spent with the endocrinologist to repeat exactly the same procedure that I had completed in Bahrain, ie repeating the ultrasound which became in result exactly as a replica of the report done in Bahrain. One test was done new which was the anti thyroid plus vitamin D which I thought unnecessary. I do not know! . Any way after meeting again the endocrinologist with results of ultrasound and lab test results, she decided to refer me to the ENT surgeon who saw the ultrasound taken at Bumrungrad Hospital Nd my local hospital plus the biopsy reports and recommended operation to remove the the right thyroid node and if found being cancerous then again tho remove the left side node, A period of two weeks was advised for operation and follow up. I asked for an estimate then I was given a rough estimate for an operation which is probably three times the total cost of the operation in Bahrain, and their estimate did not cover pre operation procedure, not the admission cost , not the follow up visits changes neither the medicine. In conclusion, in my particular case I found my self to probably to be spending 8 times the cost if am going to do the same treatment I bahrain. At the end , I wish to thank the Bookimed treat for all the effort and the help I had for making the consultation happened successfully. From the bottom of my heart big THANKS to all and I wish you a good luck. Yours , Hameed Zuhair
Roy • Consultation with a gastroenterologist
Indonesia
Jan 30, 2023
Verified review.
The results are accurate and I am very glad
My name is Roy. Saputro. I come from Indonesia. I like very much how this hospital is working. The tool is also update . My sickness is handle a good hand in a patient doctor