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Updated: Aug 2025

Istanbul Florence Nightingale Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

5.0
Overall patient satisfaction with Istanbul Florence Nightingale Hospital in Turkey
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What patients say about Bone marrow transplantation at Istanbul Florence Nightingale Hospital

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
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1,500 clinics
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Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

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Leading doctor for Bone marrow transplantation

12 years of experience

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Reviews.10 patients have trusted Istanbul Florence Nightingale Hospital with their treatment journeys in Turkey

Patient reviews

5
Excellent score
54 patient verified reviews
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5 stars
100%
Istanbul Florence Nightingale Hospital overall rate includes
5.0/5
Doctor
5.0/5
Staff
5.0/5
Facilities
4.9/5
Language assistance
5.0/5
Support
1-10 of 10 reviews
Anonymous • Lobectomy
United Kingdom
Feb 22, 2025
Verified review.
Professor Alper Toker is an outstanding doctor, professional, very knowledgeable
The team was great. Professor Alper Toker is an outstanding doctor, a true professional, and extremely knowledgeable. His team is perfectly organized, ensuring that everything runs smoothly. The nurses were incredibly attentive and compassionate, providing excellent care and support throughout the entire process. They were always available to assist with any needs, making sure that we were comfortable and well-informed at all times. From the initial consultation to the final stages of care, the entire experience was handled with **expertise and professionalism**. We are truly grateful for the dedication and hard work of Professor Alper Toker and his exceptional team.
Ержан • Tongue cancer
Kazakhstan
Oct 10, 2024
Verified review.
Thank Allah that we met him and he did a good surgery
Many thanks to Dr Bora Basharan and Alisher Durdiev! Diagnosis: carcinoma on the tongue. Alisher was very helpful with the choice and full support during the treatment. He gave us confidence in choosing Dr Bora Basharan by telling us about his professionalism and humanity. The most important thing for Alisher was the patient's health and to organise the diagnosis/surgery so that the patient gets the best results. We are very happy about this. We could not decide on the treatment (we were waiting for answers from South Korea) and Alisher did not give up to provide us with doctor's answers, answer our many questions and help with organisation. His ability to speak excellent Russian helped a lot in communication. The first meeting organised by Alisher went well. The doctor explained everything about the surgery and gave us peace of mind due to his experience as a highly specialised ENT surgeon in oncology. The operation went well and the follow up health checks. The recovery is good. We read many positive reviews online about Dr Bor Basharan which gave us more confidence. The reviews are true. After the surgery we were given a room with excellent food and the recovery was good. Thank Allah that we met Alisher and Dr Bora Basharan, for his golden hands, good surgery and organisation. Thank you very much again! Good health to all!
About Bookimed service
Online survey and automatic selection of clinic options that specialise in this disease. Quick answers and support. An online service that helps people find the best treatment.
Mariam kimeridze • Radiation therapy for bowel cancer
Georgia
Jan 25, 2024
Verified review.
We are very satisfied with all the jobs they did for us
Dear all, Higlhly recomending the Florence Hospital wich is locating in istanbul. We are very satisfied with the all jobs they did for us. They have a online program BOOKIMED, wich will helps to you all to get a approximatelly quotation and treatment course step by step. Its very comportable and reachable for all. From here began a difficult road which we passed easily with the help of this clinic. The person whos name is Alisher Durdyyev, coordinator of the Florence hospital , took a good care for patient and us as well. Many thanks to him, he did his best. Thank you All.
About Bookimed service
This is a great Online program, wich helps to everybody and creates an easy connections. Super!
Anonymous • Immunotherapy with Keytruda (Pembolizumab)
United Kingdom
Aug 5, 2025
Verified review.
I wholeheartedly recommend them—and the hospital—without hesitation
I can’t thank Professor Sezer Sağlam and our guide Aliçer enough for the incredible care they showed during our visit to Florence Nightingale Hospital. I was very worried about the trip and my mum’s consultation, especially after a previous bad experience at another hospital where we were constantly pushed to upsell unnecessary scans. At Florence Nightingale, there was none of that—everything was professional, honest, and focused on what my mum actually needed. Their kindness, attentiveness, and guidance turned a stressful experience into one where we truly felt cared for. I wholeheartedly recommend them—and the hospital—without hesitation.
Temirbek Ormotoev • Da Vinci Robotic System
Kyrgyzstan
Feb 7, 2025
Verified review.
Dear readers, if anyone wants to be treated abroad, come specifically to Florence Nightingale and find Prof Ahmet-Tunç Ozdemir and you will not go wrong with your choice
I, Temirbek Ormotoev came from Kyrgyzstan, I chose Florence Nightingale Hospital which was helped by bookimed company and the staff of this company liked me, especially I am happy to deal with Professor Ahmet-Tunch Ozdemir. Today is the 3rd day after the operation performed by Prof Ahmet-Tunç Ozdemir. The operation was done wonderfully, I am satisfied and also the hospital conditions and medical staff were top notch, everyone is polite to the patients, especially the head nurse and nurse Linhai were very good at patient care. Why did I choose Florence Nightingale specifically? Because this hospital is one of the advanced hospitals in Turkey and there is a DaVinci robotised system. I have a neoplasm in my kidney over 30 mm. Prof Ahmet-Tunç Ozdemir performed the operation within 1.5 hours and he has golden hands. Dear readers, if anyone wants to be treated abroad, come specifically to Florence Nightingale and find Prof Ahmet-Tunç Ozdemir and you will not go wrong with your choice. I was discharged on the second day after surgery, I feel great and recovery is underway. In terms of the cost of paying for the surgery, compared to other clinics in Turkey, it is realistic and inexpensive. Mr Ahmet-Tunc Ozdemir, my family and I wish you good health, longevity, good luck in everything and that you stay for a long time saving patients from various diseases, Allah help you. I am also grateful to the medical coordinators of bookimed platform, Liana, who from the very beginning until today accompanies and helps with treatment abroad and assistants named Alisher, translator Aigerim, who know their business professionally. Thank you all who helped me with this situation, Allah bless us all.
Liked Prof Ahmet-Tunç Özdemir, service, medical staff, clinic, overall everything is good.
Anonymous • Leiomyosarkoma
Bulgaria
Aug 30, 2025
Verified review.
Лечението беше безупречно
Лечението беше безупречно. Докторите и медицинският персонал се отнасят с уважение и цялата сериозност на проблема.
Всичко ми хареса.Очарована съм от болница .
Няма такова нещо
Anonymous • Cancer screening
Canada
Sep 6, 2024
Verified review.
this hospital came to my rescue and could take me in quickly
When another hospital failed, this hospital came to my rescue and could take me in quickly.
About Bookimed service
They were the ones that help me find this hospital
Mariam kimeridze • Radiation therapy for bowel cancer
Georgia
May 3, 2024
Verified review.
I recommend them because they are professionals
I recommend them because they are professionals
Anonymous • Cancer screening
United States of America
Aug 8, 2025
Verified review.
Was treated with great attention to efficiency and comfort
Was treated with great attention to efficiency and comfort.
The availability of experts.
About Bookimed service
Very easy and uncomplicated
Anonymous • Online Consultation with Oncologist
Saudi Arabia
Aug 19, 2024
Verified review.