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Updated: Jan 2026

Hisar Hospital Intercontinental: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with Hisar Hospital Intercontinental in Turkey
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What patients say about Alopecia at Hisar Hospital Intercontinental

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics, with airport transfers and hotel arrangements handled smoothly. One described the driver as a 'good old man' who helped with luggage and hotel check-in despite language barriers. Hotels are conveniently located near clinics, with staff accustomed to post-surgery patients. Some noted occasional communication gaps due to language differences, though coordinators bridge this effectively. The setup allows patients to focus entirely on recovery, with room service available and multiple clinics partnering with the same hotels for familiarity.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
Yuri Loginov
Turkey
Mar 23, 2026
Verified review.
Do professionally. To the customers are very attentive. Delivered and taken to the airport. All is well.

Are there any hidden or extra costs?

Patients generally find pricing transparent, with one noting they were 'very surprised by the price' being half what they'd pay elsewhere. However, some experienced unexpected costs for additional products during recovery visits, with one mentioning ATMs nearby had 'large commission' when cash was needed. Another patient raised concerns about partial procedures, questioning whether completing the full treatment would require additional payment beyond the initial cost. Despite these occasional surprises, most describe the overall value as excellent, with comprehensive packages including transfers, medications, and follow-up care typically covered in the quoted price.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.

How safe is the procedure?

Patients consistently report safe procedures with proper medical protocols followed throughout. One noted the 'absolutely painless' experience, while another appreciated receiving prescribed medications to prevent complications like swelling. The anesthesia process is thorough, with injections administered at both donor and recipient sites. Some found initial scheduling coordination challenging, though medical staff maintained professional standards throughout. Modern techniques like FUE (no-cut method) are used to minimize risks. Clinics provide detailed aftercare instructions, including proper shampooing techniques and wound care guidance, ensuring patients feel confident about their recovery process.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.

Is the procedure or recovery painful?

Patients describe the anesthesia injections as the most uncomfortable part, with one noting they're 'very painful' initially. However, once the anesthesia takes effect, the actual transplant procedure becomes 'absolutely painless.' The longest challenge isn't pain but lying still for 8+ hours, which can make the back and neck numb. One patient praised their anesthesiologist for numbing so effectively they 'did not feel pain' during the operation. Recovery appears comfortable, with patients reporting feeling 'much better' the morning after and nothing really hurting once the procedure is complete.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.

How effective are the treatment results?

Patients report positive early signs, with one noting transplanted grafts remained 'still in place' a week post-procedure. The surgical process itself is described as thorough and 'well done' by medical staff. Some experienced procedural changes during treatment, though clinics maintain ongoing support and advice when needed. One patient appreciated the comprehensive 8-hour procedure despite its intensity, saying the medical team stayed attentive throughout. The healing process requires patience, with visible improvements developing gradually over time.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Владислав
Turkey
Mar 23, 2026
Verified review.
Doctors responsible, everything was well done, positive feedback

How long is the recovery period?

Patients describe the hair transplant procedure taking over 8 hours, with immediate post-op rest needed. One noted feeling 'much better' by morning with minimal pain. The first few days involve bandage changes and special washing instructions on day 3. Some experienced initial swelling with older cutting techniques, though newer methods showed 'no swelling at all' with proper medication. Patients recommend planning substantial time off—one suggested '3 weeks of vacation for sure' as dried blood and healing traces can persist for weeks. Most find their appearance gradually improves as the transplanted grafts settle into place.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.

How experienced and professional are the doctors?

Patients describe Turkish hair transplant doctors as skilled professionals who deliver thorough consultations and detailed case analysis. One noted how their doctor provided a 'detailed analysis of my case with the presumptive diagnosis' rather than template responses. The surgical teams are praised as 'responsible' with procedures going 'well done.' Some experienced limited direct doctor involvement during lengthy procedures, though the medical teams maintained professional standards throughout. Doctors like Mohammed and Aziz receive specific praise for their expertise and patient care during operations.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Vladimir Dzikovskiy
Turkey
Mar 23, 2026
Verified review.
Thank you! Excellent, positive team of professionals! Everything is on the highest level! Special thanks to Sabina and Anna Petrikova and my best doctors from the clinic Adam and Eve ...

How supportive and caring is the clinic staff?

Patients consistently highlight the exceptional care from clinic coordinators who provide detailed guidance throughout the entire process. One described their coordinator as showing 'empathy, sincere interest and a desire to help' that stood out from other clinics. Staff maintain close contact even weeks after procedures, with one patient noting '1.5 weeks after I'm still in contact and they give me advice.' The medical team receives praise for being 'very attentive' during lengthy procedures, often staying with patients for translation help. Drivers and hotel staff also contribute to the supportive experience, helping with luggage and language barriers to create a comprehensive care network.

Reviews that answered this question:

Syed ALI
Turkey
Mar 23, 2026
Verified review.
First time getting a hair transplant. Read reviews but everyone’s a little nervous right? From start to finish they have been amazing, such great staff and amazing aftercare. Even now 1.5 weeks after I’m still in contact and they give me advice and check up
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Tomasz Snoch
Turkey
Mar 23, 2026
Verified review.
I am really happy for the services of these two. However I am very unsatisfied with your provious assistance provided by Anna Petrikova.

How comfortable and modern are the clinic facilities?

Patients describe clinic facilities as well-equipped and comfortable, with staff providing everything needed during recovery including medicines, pillows, and ongoing consultations. The clinics offer 'quite good' food during breaks, and patients appreciate having restaurants available for regular meals. Some noted the lengthy procedures can make lying down uncomfortable over time, though the attentive medical staff help make the experience manageable. One patient specifically mentioned feeling 'the care of the staff' throughout their procedure. Partner hotels are described as normal to good quality, creating a supportive environment for international patients during their recovery period.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.

Will language barriers affect my treatment?

Patients consistently highlight the strong translation support at Turkish clinics, with dedicated Russian-speaking coordinators like Anna staying throughout procedures to help with communication. One patient noted their translator 'practically did not leave me' during an 8-hour operation. Another appreciated receiving detailed pre-trip guidance and airport assistance. Some experienced brief delays waiting for translators or occasional language mix-ups, though backup English interpretation was provided. The clinics clearly prioritize communication, with patients describing coordinators as 'main assistants' who ensure nothing gets lost in translation.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.

How clear and organized is the clinic's paperwork?

Patients describe generally well-organized clinic operations with thorough documentation processes. One noted that coordinators provide 'important recommendations and an algorithm' for the entire journey, while another appreciated having 'everything you need during rehabilitation' clearly documented. Some experienced occasional paperwork mix-ups, though coordinators like Anastasia are praised for detailed case analysis and addressing patient concerns. The clinics typically provide comprehensive documentation including medical instructions, rehabilitation guidelines, and post-operative care materials. Overall, patients feel 'the clinic fulfills all the obligations it undertakes' with proper administrative support throughout their treatment.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics, with airport transfers and hotel arrangements handled smoothly. One described the driver as a 'good old man' who helped with luggage and hotel check-in despite language barriers. Hotels are conveniently located near clinics, with staff accustomed to post-surgery patients. Some noted occasional communication gaps due to language differences, though coordinators bridge this effectively. The setup allows patients to focus entirely on recovery, with room service available and multiple clinics partnering with the same hotels for familiarity.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
Yuri Loginov
Turkey
Mar 23, 2026
Verified review.
Do professionally. To the customers are very attentive. Delivered and taken to the airport. All is well.

Are there any hidden or extra costs?

Patients generally find pricing transparent, with one noting they were 'very surprised by the price' being half what they'd pay elsewhere. However, some experienced unexpected costs for additional products during recovery visits, with one mentioning ATMs nearby had 'large commission' when cash was needed. Another patient raised concerns about partial procedures, questioning whether completing the full treatment would require additional payment beyond the initial cost. Despite these occasional surprises, most describe the overall value as excellent, with comprehensive packages including transfers, medications, and follow-up care typically covered in the quoted price.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.

How safe is the procedure?

Patients consistently report safe procedures with proper medical protocols followed throughout. One noted the 'absolutely painless' experience, while another appreciated receiving prescribed medications to prevent complications like swelling. The anesthesia process is thorough, with injections administered at both donor and recipient sites. Some found initial scheduling coordination challenging, though medical staff maintained professional standards throughout. Modern techniques like FUE (no-cut method) are used to minimize risks. Clinics provide detailed aftercare instructions, including proper shampooing techniques and wound care guidance, ensuring patients feel confident about their recovery process.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.

Is the procedure or recovery painful?

Patients describe the anesthesia injections as the most uncomfortable part, with one noting they're 'very painful' initially. However, once the anesthesia takes effect, the actual transplant procedure becomes 'absolutely painless.' The longest challenge isn't pain but lying still for 8+ hours, which can make the back and neck numb. One patient praised their anesthesiologist for numbing so effectively they 'did not feel pain' during the operation. Recovery appears comfortable, with patients reporting feeling 'much better' the morning after and nothing really hurting once the procedure is complete.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.

How effective are the treatment results?

Patients report positive early signs, with one noting transplanted grafts remained 'still in place' a week post-procedure. The surgical process itself is described as thorough and 'well done' by medical staff. Some experienced procedural changes during treatment, though clinics maintain ongoing support and advice when needed. One patient appreciated the comprehensive 8-hour procedure despite its intensity, saying the medical team stayed attentive throughout. The healing process requires patience, with visible improvements developing gradually over time.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Владислав
Turkey
Mar 23, 2026
Verified review.
Doctors responsible, everything was well done, positive feedback

How long is the recovery period?

Patients describe the hair transplant procedure taking over 8 hours, with immediate post-op rest needed. One noted feeling 'much better' by morning with minimal pain. The first few days involve bandage changes and special washing instructions on day 3. Some experienced initial swelling with older cutting techniques, though newer methods showed 'no swelling at all' with proper medication. Patients recommend planning substantial time off—one suggested '3 weeks of vacation for sure' as dried blood and healing traces can persist for weeks. Most find their appearance gradually improves as the transplanted grafts settle into place.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.

How experienced and professional are the doctors?

Patients describe Turkish hair transplant doctors as skilled professionals who deliver thorough consultations and detailed case analysis. One noted how their doctor provided a 'detailed analysis of my case with the presumptive diagnosis' rather than template responses. The surgical teams are praised as 'responsible' with procedures going 'well done.' Some experienced limited direct doctor involvement during lengthy procedures, though the medical teams maintained professional standards throughout. Doctors like Mohammed and Aziz receive specific praise for their expertise and patient care during operations.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 23, 2026
Verified review.
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians. Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Vladimir Dzikovskiy
Turkey
Mar 23, 2026
Verified review.
Thank you! Excellent, positive team of professionals! Everything is on the highest level! Special thanks to Sabina and Anna Petrikova and my best doctors from the clinic Adam and Eve ...

How supportive and caring is the clinic staff?

Patients consistently highlight the exceptional care from clinic coordinators who provide detailed guidance throughout the entire process. One described their coordinator as showing 'empathy, sincere interest and a desire to help' that stood out from other clinics. Staff maintain close contact even weeks after procedures, with one patient noting '1.5 weeks after I'm still in contact and they give me advice.' The medical team receives praise for being 'very attentive' during lengthy procedures, often staying with patients for translation help. Drivers and hotel staff also contribute to the supportive experience, helping with luggage and language barriers to create a comprehensive care network.

Reviews that answered this question:

Syed ALI
Turkey
Mar 23, 2026
Verified review.
First time getting a hair transplant. Read reviews but everyone’s a little nervous right? From start to finish they have been amazing, such great staff and amazing aftercare. Even now 1.5 weeks after I’m still in contact and they give me advice and check up
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Tomasz Snoch
Turkey
Mar 23, 2026
Verified review.
I am really happy for the services of these two. However I am very unsatisfied with your provious assistance provided by Anna Petrikova.

How comfortable and modern are the clinic facilities?

Patients describe clinic facilities as well-equipped and comfortable, with staff providing everything needed during recovery including medicines, pillows, and ongoing consultations. The clinics offer 'quite good' food during breaks, and patients appreciate having restaurants available for regular meals. Some noted the lengthy procedures can make lying down uncomfortable over time, though the attentive medical staff help make the experience manageable. One patient specifically mentioned feeling 'the care of the staff' throughout their procedure. Partner hotels are described as normal to good quality, creating a supportive environment for international patients during their recovery period.

Reviews that answered this question:

Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.

Will language barriers affect my treatment?

Patients consistently highlight the strong translation support at Turkish clinics, with dedicated Russian-speaking coordinators like Anna staying throughout procedures to help with communication. One patient noted their translator 'practically did not leave me' during an 8-hour operation. Another appreciated receiving detailed pre-trip guidance and airport assistance. Some experienced brief delays waiting for translators or occasional language mix-ups, though backup English interpretation was provided. The clinics clearly prioritize communication, with patients describing coordinators as 'main assistants' who ensure nothing gets lost in translation.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 23, 2026
Verified review.
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 23, 2026
Verified review.
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.

How clear and organized is the clinic's paperwork?

Patients describe generally well-organized clinic operations with thorough documentation processes. One noted that coordinators provide 'important recommendations and an algorithm' for the entire journey, while another appreciated having 'everything you need during rehabilitation' clearly documented. Some experienced occasional paperwork mix-ups, though coordinators like Anastasia are praised for detailed case analysis and addressing patient concerns. The clinics typically provide comprehensive documentation including medical instructions, rehabilitation guidelines, and post-operative care materials. Overall, patients feel 'the clinic fulfills all the obligations it undertakes' with proper administrative support throughout their treatment.

Reviews that answered this question:

Александра
Turkey
Mar 23, 2026
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 23, 2026
Verified review.
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 23, 2026
Verified review.
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
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Reviews.213 patients have trusted Hisar Hospital Intercontinental with their treatment journeys in Turkey

Patient reviews

4.6
Excellent score
214 patient verified reviews
1 star
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5 stars
90%
Hisar Hospital Intercontinental overall rate includes
4.7/5
Doctor
4.6/5
Staff
4.8/5
Facilities
4.6/5
Language assistance
4.8/5
Support
1-10 of 213 reviews
Shabnam • Hysteroscopic polypectomy
Tajikistan
Nov 6, 2025
Verified review.
Thank you so much to the whole team for their clear, professional and heartfelt work!
I would like to express my sincere gratitude to Hisar Hospital Intercontinental in Istanbul for the high professionalism, attentiveness and care shown at every stage of my treatment. I underwent hysteroscopic removal of several endometrial polyps, including one large one measuring 3 cm. Everything went perfectly - from the initial consultation to the surgery and post-operative care. Special thanks to my doctor - Op. Dr Berna Buse Kobal. She inspired confidence from the very beginning, explained everything calmly and clearly, acted very carefully and confidently. After the operation I felt great, without pain or discomfort. The nurses and all the staff of the clinic were very attentive and helpful. The atmosphere in the hospital is clean, modern, comfortable and absolutely safe. I would also like to thank Julia, a Bookimed employee, who helped me with counselling and organising the trip. We made the decision literally at the last moment: we were informed from Dushanbe in the evening, flew out at night, and already in the morning I was in the clinic. Everything was organised perfectly - meeting, hospitalisation, surgery on the same day, and in the evening I was already relaxing in the hotel and feeling great. Thank you so much to the whole team for their clear, professional and heartfelt work! 💐 I confidently recommend Hisar Hospital Intercontinental and Bookimed to all women who are looking for quality, fast and safe treatment abroad.
Promptness, value for money. Approach.
There's no such thing
About Bookimed service
Julia from bookimed and I were looking at several options. We voiced our budget and special requirements. After studying our wishes, she suggested this clinic. The next morning we were already at the clinic after the appointment had been decided promptly
Надія • Varicose veins removal
United Kingdom
Jan 25, 2026
Verified review.
In my opinion, everything is just top-notch, starting with the doctor and ending with the staff
In my opinion, everything is just top-notch, starting with the doctor and ending with the staff. The transfer was well organized. An interpreter was provided, and the hotel was booked. I also want to express my gratitude to the coordinators, as they were always in touch. We even managed to make some good friends.
Competence of the physician, medical staff, interpreter, and overall everything is good ❤️
Difference in costs!
Vee • Septoplasty (Deviated Septum Surgery)
United Kingdom
Nov 20, 2025
Verified review.
I recently underwent a procedure for my deviated septum, and I am beyond thrilled with the results!
I recently underwent a procedure for my deviated septum, and I am beyond thrilled with the results! I can finally breathe with ease, and the whole experience has been life-changing. The surgeon was absolutely amazing—so humble, professional, and incredibly skilled. The results speak for themselves, and I’m so grateful for the excellent job he did. I also want to highlight the fantastic support from Bookimed and their team. Maria, my coordinator, was exceptional. She was attentive, responsive, and made sure everything went smoothly from start to finish. The entire process was seamless, and I felt well taken care of every step of the way. Hisar Hospital was another highlight—clean, modern, and with a team of incredible nurses and staff who made sure I was comfortable and well-informed throughout my recovery. I could not have asked for a better experience. Bookimed is super reliable, and I highly recommend their services. If you’re considering this procedure, don't hesitate to reach out to them. From start to finish, everything exceeded my expectations, and I couldn’t be happier with the results!
Everything
Nothing at all
About Bookimed service
I recently underwent a procedure for my deviated septum, and I am beyond thrilled with the results! I can finally breathe with ease, and the whole experience has been life-changing. The surgeon was absolutely amazing—so humble, professional, and incredibly skilled. The results speak for themselves, and I’m so grateful for the excellent job he did. I also want to highlight the fantastic support from Bookimed and their team. Maria, my coordinator, was exceptional. She was attentive, responsive, and made sure everything went smoothly from start to finish. The entire process was seamless, and I felt well taken care of every step of the way. Hisar Hospital was another highlight—clean, modern, and with a team of incredible nurses and staff who made sure I was comfortable and well-informed throughout my recovery. I could not have asked for a better experience. Bookimed is super reliable, and I highly recommend their services. If you’re considering this procedure, don't hesitate to reach out to them. From start to finish, everything exceeded my expectations, and I couldn’t be happier with the results!
MARCO MARTINEZ CONTRERAS • Cochlear implant placement
Mexico
Oct 6, 2024
Verified review.
I am pleasantly surprised and grateful to everyone who took care of me
Excellent experience. I traveled from Mexico to have cochlear implant surgery. First of all, I found this hospital thanks to the attention of Bookimed, they attended me very well, got the best option and started the whole process. At the beginning I was obviously a little bit afraid that everything was real and correct and with good results, it was the first time I used this kind of medical tourism. I searched many countries and options and found the best deal through Bookimed at Hisar Hospital in Istanbul at the best price. Now that it's all over, I am pleasantly surprised and grateful to everyone who took care of me. I am impressed with how well they have organized everything for international patients. From the transportation, to the airport-hotel-airport, hotel-hospital-hotel, in all the appointments I had, more than 3 times in two weeks. The international department assigned me one and sometimes two translators, all were very well behaved, Dr. Yabuz Selim very attentive and professional, the hospital was excellent, the package included two nights accommodation in a room with two rooms, and meals for patient and companion. Pre-operative studies, post-operative follow-up, and only the agreed amount was paid from the beginning, not a dollar more we had to pay. I had never had this experience in a hospital before. The whole procedure was fast and without complications, they checked me 3 more times without any problem. They helped me resolve all my doubts and concerns, always with excellent response through whatsapp. I sincerely recommend and thank everyone involved in Hisar Hospital. I hope I never have to go back, but if I need to, I will not even look elsewhere.
Everything was excellent. It exceeded my expectations by far.
About Bookimed service
Being my first time using a service like this, I was apprehensive at first. But when it all came together I was really satisfied with the service provided.
Виктория • Revision rhinoplasty
United States of America
Nov 2, 2025
Verified review.
I am very happy with the result
I would like to thank the clinic for its good organisation and professional attitude. Everything was well thought out for my arrival - I was met and provided with a transfer. The hospital is large and modern, you can feel the high level of professionalism. The nursing staff is attentive and responsive. Special thanks to Dr Hazar - a wonderful doctor, everything was done accurately and with great precision. I had an endoscopic lift and blepharoplasty with small, neat stitches - I am very happy with the result. Thank you to the whole team for their work and care for patients.
About Bookimed service
I would like to thank Booking Media team for their attentive and professional attitude. They took a long and careful time to find the right doctor for me, taking into account all the details and my wishes. I always turn to Booking Media when planning medical procedures, and every time I am satisfied with the result. The selection of clinics and specialists is always accurate, the organisation is at a high level, and the support is responsive and human. Thank you for your responsibility and assistance at all stages!
Jeffrey Tai • Gastroscopy
United States of America
Nov 1, 2025
Verified review.
Her coordination efforts were astounding as she was able to contact the hospital and coordinate all activities with short notice
Bookimed was a tremendous help to me. Dr Hanna was an amazing coordinator. She helped answer all my questions, looked for different hospitals and pricing, and always responded to me the same day. Her coordination efforts were astounding as she was able to contact the hospital and coordinate all activities with short notice. I truly appreciated her help and support throughout the whole process. I would definitely recommend Bookimed for anyone seeking affordable healthcare and quality service. Very happy with my results.
Dr Hanna’s support and coordination. It was truly an effortless experience knowing she was there to help meet all my needs. Her support gave me the comfort in using health services outside the US.
Nothing major. Took a little time to get my final report (about a week). The doctors assistant was apparently sick but I was happy regardless since the results of the colonoscopy and endoscopy were given immediately after the procedure.
About Bookimed service
Bookimed was the ultimate reason I chose to seek medical services outside the US. They made the experience well coordinated and trouble free. Dr Hanna was super responsive and willing to help in any way possible. I was able to get a response the same day (often times within a few seconds of asking). I was very happy with Bookimed and recommend it to anyone looking for healthcare abroad. Kudos to the whole team for making it a great experience.
Anonymous • Myomectomy (removal of uterine fibroids)
Uzbekistan
Oct 23, 2025
Verified review.
everything was very good
A very big thank you to bookimed.com operator Yaroslava for helping me find the right clinic for my mum, she is very responsive and always ready to help🙏. About the clinic Dr Suleiman endocrinologist is an experienced doctor in his field everything was very good, customer service at a high level everyone thank you very much 🙏
I liked most of all how bookimed.com operators work, especially Jaroslava, and the clinic is also very good, the interpreter Nargiza also thank you very much for your help.
All very good 👌🏻
About Bookimed service
Thank you so much to Yaroslava who accompanied us on the bookimed.com telegram bot, she always tried to help us and was very responsive, now I always want to turn to her if I need to, thank you all so much 😊
Ailton Cesar Godinho Godinho • Jaw Implant
Spain
Oct 18, 2025
Verified review.
Very happy with the procedure, doctor, staff, translator and hospital
Super Very happy with the procedure, doctor, staff, translator and hospital. The only complaint I have is about the app bookmed, because there were translation errors and some misunderstanding, so the hospital and doctor charged me 1000 (one thousand euros) more for the intervention that I had requested, and that the hospital and boerdonam took pity and charged me less than what would be the real value, thanks to the doctor and hospital, but beware of the translation or interpreter of the app bookmed.
Doctors and staff
The translation and misinterpretation of the bookmed app, for this mistake I had to pay more than agreed.
About Bookimed service
Misinterpretation or misinterpretation. And I was left with a cost of 1000 thousand euros more than I should have. I had to assume this cost from the one who caused it, but nothing was said about it, they just said they were going to look into it and nothing more was said. On the subject, if at least they told me that I would be responsible for half of the extra cost due to an error, but they have not said anything.
Cass • Neck lift
United Kingdom
Nov 6, 2025
Verified review.
I had excellent communication from Bookimed with regards to information on how to find out more about having surgery abroad. My medical co-ordinator was always just a quick text message away and answered any and all of my queries quickly and professionally. I settled on a particular surgeon, hospital, hotel and price. I paid the required deposit and flew out to Istanbul on the agreed date. As promised, I was met at the airport and taken by car to the hotel, signed in and shown to my room. The next day as arranged, I was picked up from the hotel and taken to Hisar Hospital Intercontinental for the pre-op tests and met with my surgeon to discuss and go over everything. The interpreter was always on hand to help with any language problems. The surgeon was very nice, professional and informative. About 30 mins after paying the outstanding balance I was told there seemed to be a problem regarding the cost of the procedure I was having. The upshot was, they expected me to pay 1500 euro on top of the agreed sum of 5000 euro which I'd already paid. Even though I provided copies of the text messages which outlined what was included in the procedure. I was shown into an office where it was made clear that if I didn't pay this extra sum, there would be no operation. I managed to get the sum reduced to 500 euro, but felt I had been forced/tricked/mugged into handing over more money than was agreed with Bookimed. The hospital blamed Bookimed, saying they should have been more explicit in their description of what's included in that particular procedure, even though one of the messages from the surgeon outlined the exact details of the procedure! I am disgusted at how I was treated and expect something to be done about it. I do want to point out that my treatment from the hospital nursing staff and my surgeon was wonderful, but be it the fault of the hospital admin department or Bookimed, this type of thing like this needs to be rectified. I won't ever use or recommend either establishment again.
Being able to see my surgeon when needed.
Being fleeced out of more money than what was agreed!
About Bookimed service
I had excellent communication from Bookimed with regards to information on how to find out more about having surgery abroad. My medical co-ordinator was always just a quick text message away and answered any and all of my queries quickly and professionally. I settled on a particular surgeon, hospital, hotel and price. I paid the required deposit and flew out to Istanbul on the agreed date. As promised, I was met at the airport and taken by car to the hotel, signed in and shown to my room. The next day as arranged, I was picked up from the hotel and taken to Hisar Hospital Intercontinental for the pre-op tests and met with my surgeon to discuss and go over everything. The interpreter was always on hand to help with any language problems. The surgeon was very nice, professional and informative. About 30 mins after paying the outstanding balance I was told there seemed to be a problem regarding the cost of the procedure I was having. The upshot was, they expected me to pay 1500 euro on top of the agreed sum of 5000 euro which I'd already paid. Even though I provided copies of the text messages which outlined what was included in the procedure. I was shown into an office where it was made clear that if I didn't pay this extra sum, there would be no operation. I managed to get the sum reduced to 500 euro, but felt I had been forced/tricked/mugged into handing over more money than was agreed with Bookimed. The hospital blamed Bookimed, saying they should have been more explicit in their description of what's included in that particular procedure, even though one of the messages from the surgeon outlined the exact details of the procedure! I am disgusted at how I was treated and expect something to be done about it. I do want to point out that my treatment from the hospital nursing staff and my surgeon was wonderful, but be it the fault of the hospital admin department or Bookimed, this type of thing like this needs to be rectified. I won't ever use or recommend either establishment again.
Anonymous • Tympanoplasty
United Kingdom
Jul 17, 2025
Verified review.
This was worth the cost
Left ear hearing lost of 25yrs long, regained over a week ago after undergoing a tympanoplasty surgery. Very skilled doctors. Very supportive medical team. The nurses on night shift checked on me between 30minutes and an hour to take my BP and check if I was fine. Xxx Very clean, spacious and quite hospital room,if you are not in pain after a surgery, you have a little office table and a comfortable office chair to work on your laptop, sit on the armchair and watch outside through the wide window or just lay on your comfortable and clean hospital bed! I had a five stars room with five stars everything including the very clean and spacious washroom with all amenities. Very comfortable to shower either while sitting or standing. This was worth the cost.😍😍😍😍😍 Met an Orthopaedic expert too who successfully diagnosed my knee condition after one year of GP visits without any conclusions. I can only recommend that if you are looking for everything I have mentioned above while looking for surgery, look no further! This hospital is fairly cheaper, too, compared to many in Turkey. Bookimed helped me choose this after comparing costs with a number of them best medical facilities in Turkey. For ENT, look out for Prof.Dr.Yavuz Selim Yildirim attached on pic.
Meeting a doctor that knows exactly what your problem is, tells/shows you and explains what needs to be done and assures you he can fix it. Expertise and confidence! That gave me 100% hope that my hearing condition was reversible and pa👂 😃
At the orthopaedic, I was given a pictorial sheet for physical exercises for my knees, every text under each pic is in Turkish. For God's sake, we need to read this time and again to get the concept on our own after the translators or after leaving Turkey. 🤔 If only this hospital could have Prescription sheets and data in both English and Turkish without a patient having to ask for, this would lessen the burden placed on translators having to explain what a patient could just read for themselves had it been in English.
About Bookimed service
I had a choice of hospital to go to after an online search and reading their reviews, but this was way too expensive and one of the bookimed coordinators gave me a price lists which helped me compare cost and ended up in Hisar which was fair enough. Thank you very much, I am so greatful. 🙏 But, I had tooany coordinators from bookimed, I can not remember them all as the hospital also had too many coordinators texting me, very confusing! Kindly try to stick to one coordinator/patient from planning to exit please.