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Updated: Feb 2026

Hisar Hospital Intercontinental: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.8
Overall patient satisfaction with Hisar Hospital Intercontinental in Turkey
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What patients say about Bone marrow transplantation at Hisar Hospital Intercontinental

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.6 Excellent

66 reviews

Fabio Ciceri

Hematologist

Leading doctor for Bone marrow transplantation

36 years of experience

Book consultation

❤️ In demand by patients

2

Book consultation

💚 Specials for Bookimed patients

3

Leading doctor for Bone marrow transplantation

12 years of experience

Book consultation

Reviews.10 patients have trusted Hisar Hospital Intercontinental with their treatment journeys in Turkey

Patient reviews

4.6
Excellent score
214 patient verified reviews
1 star
0%
2 stars
0%
3 stars
10%
4 stars
0%
5 stars
90%
Hisar Hospital Intercontinental overall rate includes
4.7/5
Doctor
4.6/5
Staff
4.8/5
Facilities
4.6/5
Language assistance
4.8/5
Support
1-10 of 10 reviews
Mykola Drozd • PET-CT with Gallium 68(PSMA)
Ukraine
Aug 17, 2025
Verified review.
I am very grateful to the Bokimed team for their care, organisation and truly individual approach
I turned to Bokimed to organise a trip to Turkey for medical diagnostics. The company proved to be a reliable partner: they helped me at every stage - from preparing the trip to accompanying me on the spot. Thanks to the attentive customer service, all issues were resolved quickly and professionally. The diagnostics were carried out with high quality, and I felt supported throughout the entire process. I am very grateful to the Bokimed team for their care, organisation and truly individual approach. I recommend the company to anyone looking for reliable assistance in medical trips abroad.
Quality of the survey
A somewhat assembly-line approach
Anonymous • Biopsy
Kyrgyzstan
Nov 10, 2024
Verified review.
I would like to thank the clinic and all the medical staff for the help provided and for the sensitive attitude towards each client
Very pleased with the attitude towards patients. The staff was polite and courteous. They responded quickly to all my needs. They suggested the best alternative treatment and were very tactful during the operation. The operation was done under local anaesthesia, and painkillers have very little effect on me, but the doctor was very sensitive and understanding of my condition and patiently waited and increased the dose of anaesthesia until the action started. And during the whole operation constantly asked about my condition and even on small reactions of pain, which were reflected apparently in my face immediately responded. And the assistants (nurses) were close by, giving emotional support. I would especially like to mention the attitude of the interpreter Rabia, who was always in touch with me throughout my stay and answered at any time of the day, despite the workload I saw. This is very human of her when you don't know anything and don't know the language. I would like to thank the clinic and all the medical staff for the help provided and for the sensitive attitude towards each client.
The clinic is located in a very convenient neighbourhood. And the clinic itself provides a huge range of services. Everything is within walking distance. The wards are clean, comfortable and with all the facilities.
About Bookimed service
It was my first experience of treatment abroad and I am very glad that I chose this clinic. I really liked the attitude of the Bookimed team, who were also in touch with me all the time. And when I had a misunderstanding with the clinic on the first day, they responded immediately. I would like to thank Bookimed for this opportunity and for giving me a choice of clinics.
Борис • CyberKnife
Ukraine
Mar 4, 2024
Verified review.
The consultation with the doctor was easy and instilled confidence and calm
Everything is fine. There was a slight delay in the transfer upon arrival at the airport. Then they arrived promptly, the drivers were polite, the cars were clean. The hotel is a little far away, but nice, spacious room, clean. There were not enough slippers in the hotel, otherwise everything was fine, the staff was helpful. I underwent PET CT diagnostics with gallium 68, the examination was carried out perfectly. Special thanks to the coordinators of Bookimed and the clinic, and the translator. The consultation with the doctor was easy and instilled confidence and calm. It would be nice to get a translation of the conclusion in Russian or English right away.
Service, competence, translator, speed of examination
Transfer upon arrival, no conclusion in Russian
About Bookimed service
My first experience. I liked the coordinators’ quick response and attentiveness. Everything went well.
Аl'bina Левченко • PET-CT with Gallium 68 (DOTA)
Ukraine
Nov 13, 2023
Verified review.
Liked everything
Excellent transfer, even from the bus station, hotel included in the price, almost like a separate apartment, very smiling and always helpful staff, excellent translator, clinic administrator. Liked everything. They expect me to check in in six months. I will definitely go to them.
Mary Daniels • Mastectomy
United Arab Emirates
Jun 15, 2023
Verified review.
I am confident I am going to beat this breast tumor with the help of the wonderful care given at Hisar Intercontinental Hospital
I was really nervous about a new breast lump that developed. I reached out to Book I med and explained my situation. I was directed to Hisar Intercontinental Hospital. They did biopsy, ultrasound and PET scan. Although I wanted surgery, doctor explained it wasn't in my best interest and recommended medication instead. Doctors were careful to come up with plan, they didn't rush to make decisions. I had a medical coordinator who assisted in transportation to and from hospital and coordinating tests and doctor visits. I was also assigned an interpreter for Turkish to English.They were both wonderful and it was nice to have assistance and smiling faces when I arrived. They always took time to listen to concerns and answer questions. I met with 2 doctors, a breast cancer surgeon and oncologist. They both were professional and friendly. They met with a tumor board of physicians to discuss my plan.I feel like I got professional care and good treatment plan. The hospital was clean and modern. They did a good job with the tests, I didn't feel any pain from the doctor who did my biopsy. Believe me when you have something as scary as a breast lump you want to be in good hands.I paid for each test and medication individually with credit card. I was told the cost before each purchase. Even though the whole bill wasn't cheap, it's much much lower cost than I could get in United States. As a self pay patient I am glad for that also. So overall even though I was struggling with something really bad(tumor) I feel like I got great and professional care at a decent price. I would truly recommend this to anyone. And Turkey is such a beautiful country with friendly people. There is hidden artwork everywhere. So even though I am going through this ordeal being in beautiful Turkey makes it not so bad. The food here is really good and cheap. I'm staying in Old city which has tons of Cafe restaurants. In your spare time just sitting at a Cafe and watching the myriad of people walking by is fun. I am confident I am going to beat this breast tumor with the help of the wonderful care given at Hisar Intercontinental Hospital.
About Bookimed service
Booking manager was a physician and helped me choose hospital and was also in background giving me support through whole process. I was given choice of Hisar Intercontinental Hospital and promised a cost effective price. I am really grateful for this doctors support
Юрий • PET-CT with Gallium 68(PSMA)
Ukraine
May 30, 2023
Verified review.
Everything was organized impeccably
Everything was well organised. From the first call to bookimed until the completion of all procedures. Everything was organized impeccably. Special thanks to my medical coordinator Alexandra, she was constantly in touch and solved all the questions that arose instantly. Thanks a lot!!!
About Bookimed service
All was good !!
Anonymous • PET/CT
Kyrgyzstan
Nov 17, 2022
Verified review.
Very good advice from the operators of the Bookimed website
Hello. As for the clinic, I can say that it is not bad for its price. We did a PET CT procedure + a doctor's consultation, but the clinic wanted to charge us a separate fee for a doctor's consultation, but we came to an agreement and did not pay anything. Clinic 6 out of 10. Separately, I note that Very good advice from the operators of the Bookimed website
About Bookimed service
I don't know what department
Hadhom Zoglum • PET/CT
United Kingdom
Jul 14, 2023
Verified review.
The hospital has no good travel connections About 3 times we have been struggling to get a taxi for me and my mother after 6 pm, my mother is 80 years old and she had waited for 2 hours to get a taxi, I spoke with the international office without any help Some areas in the hospital does not have AC They don’t have a real sense of Multidisciplinary meeting My understanding of MDM is that the consultants meet together Take the decision and and pass it to the patient by one of them rather than the patient moves from one consultant to another Without clear outcome
Sergey Honchar • PET-CT with Gallium 68 (DOTATATE)
Ukraine
Jan 24, 2024
Verified review.
I am pleasantly impressed! I recommend it to everyone!
...I liked the good level of organisation of my medical examinations. Fast, punctual, high quality! Responsive and friendly medical staff, good work of medical coordinators and interpreter. I am pleasantly impressed! I recommend it to everyone!
organisation of research, attentiveness of staff
Eleonore • PET/CT
United States of America
Feb 20, 2026
Verified review.