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Updated: Sep 2021

Liv Hospital Ulus: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with Liv Hospital Ulus in Turkey
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What patients say about Bone marrow transplantation at Liv Hospital Ulus

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Apr 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Apr 14, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Apr 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Apr 14, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Apr 14, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Apr 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Apr 14, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Apr 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Apr 14, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Apr 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Apr 14, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Apr 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

Seckin Cagirgan

Hematologist

27 years of experience

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❤️ In demand by patients

2

Tural Pashayev

Hematologist

11 years of experience

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💚 Specials for Bookimed patients

3

4.6 Excellent

517 reviews

Zafer Gulbas

Hematologist

Leading doctor for Bone marrow transplantation

49 years of experience

3315+ treatments performed

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Reviews.10 patients have trusted Liv Hospital Ulus with their treatment journeys in Turkey

Patient reviews

4.5
Good
235 patient verified reviews
1 star
0%
2 stars
10%
3 stars
0%
4 stars
10%
5 stars
80%
Liv Hospital Ulus overall rate includes
4.6/5
Doctor
4.6/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 10 reviews
Noha
Algeria
Apr 16, 2019
Verified review.
كل الشكر لكم
زرنا مستشفى ليف بإسطنبول بناءا على نصيحة منسقكم السيد عماد حسين و تعاملنا مع قسم الاورام هناك بمساعدة السيدة فراح الحقيقة المستشفى كان في المستوى و التعامل مع المريض كان جيد جدا وقعت مشكلة صغيرة بخصوص ثمن الاستشارة الذي وصل الى 700 اورو بسبب سوء تفاهم مع المترجم لكن تم حل المشكلة و الاكتفاء بثمن الاستشارة 90اورو شكرا على تعاونكم نعم كان فيه تعاون كبير جدا من طرف السيد عماد حسين حتى انه كان يراسلني للسؤال و للاطمئنان على صحة المريضة انسان فعال في عمله عند وعوده في الاتصال بالمستشفيات و واضح في لغته و لطيف في تعاملاته كل الشكر لكم
About Bookimed service
نعم كان فيه تعاون كبير جدا من طرف السيد عماد حسين حتى انه كان يراسلني للسؤال و للاطمئنان على صحة المريضة انسان فعال في عمله عند وعوده في الاتصال بالمستشفيات و واضح في لغته و لطيف في تعاملاته كل الشكر لكم
Джайхун • Cancer screening
Uzbekistan
Feb 19, 2020
Verified review.
Coordination is very poor. At first, my mother was not met at the airport, she waited half an hour until the driver found her. Then at the hotel, which was booked for one price, they gave another, more expensive. It’s good that the transfer arrived at the clinic on time and the clinic did all the examinations. Before departure we managed to give the results of the surveys, but the overall impression is bad.
Anonymous
Ukraine
Sep 9, 2021
Verified review.
We went to the clinic for rectal adecarcenoma
We went to the clinic for rectal adecarcenoma. Bookimed coordinator Ekaterina promptly and professionally helped organize the trip. Upon arrival at the airport, we were met by a car from Liv Hospital, taken to the booked hotel. Each transfer from the hotel to the clinic and back was carried out practically without delay. The examination took place within the agreed time and price, and a course of treatment was prescribed. What will be the results of treatment, time will tell
About Bookimed service
At the moment yes
Вита • Ovarian cancer
Ukraine
Jul 19, 2021
Verified review.
"Only positive impressions" Return: "Only positive impressions", About the Clinic, About the Results, "I was satisfied with everything from the trip to the operation", "Only positive impressions"
I went to the clinic for treatment of recurrence of ovarian cancer, there were only positive impressions, I was satisfied with everything from the trip to the operation. levels
About Bookimed service
Yes
Александр • Trachelectomy (cervicectomy)
Russian Federation
Mar 24, 2020
Verified review.
"Bookimed coordinator Aleksey Karaganov is a very caring and highly qualified specialist who helped with the consultation and discussion of the diagnosis
She sent for PET / CT revision made at the Korean clinic Severance Hospital, because Severance made a very dubious short description, more like an unsubscribing. I chose Liv Hospital, assistant Bookimed Alexei and assistant Liv Hospital Lala all organized perfectly, data exchange by e-mail, payment at a reasonable price, three days and the description is ready, done well, in detail and clearly. Bookimed coordinator Aleksey Karaganov is a very caring and highly qualified specialist who helped with the consultation and discussion of the diagnosis.
About Bookimed service
Bookimed coordinator Alexey Karaganov is a very caring and highly qualified specialist, helped with consultation and discussion of the diagnosis
Руслан • Colon cancer
Kazakhstan
Feb 15, 2020
Verified review.
Everything went very well
In general, the visit was positive. Only the first day we arrived late to the hospital, we were not met, but then everything worked out and everything went very well. I really liked the translators, the international department is busy, but they try very hard to be always there and come to the rescue.
Имана • PET/CT
Russian Federation
Nov 11, 2019
Verified review.
"The doctors are very good, you can’t say anything bad, very attentive and a special thanks again to Naina
Everything was fine, Naina helped us a lot, everything is fine on this side. The only thing was that the transfer failed us very much, the driver arrived later, because of this we were late for the airport and on our flight, we spent a lot of time, so the transfer really spoiled the impression. The doctors are very good, you can’t say anything bad, very attentive and a special thanks again to Naina.
Zlata Buturova • Whipple surgery
Ukraine
Sep 21, 2018
Verified review.
"We express our gratitude and gratitude to all!"
After visiting Liv Hospital we had only good impressions. Dr. Selemi Suzubish - above all praise, he was very polite, correct, patient, answered all our questions in detail and explained. Also very satisfied with the work of coordinator Bakhtygul and translators Renata and Madina. It should be noted that the procedure for examination on a "steep" tomograph turned out to be very difficult and difficult for the child. In one reception we did not pass it, the second part was spent the next day. The results were announced to us the next day, we received the disk, but so far there is no research protocol. His Bakhtigul promised to send by e-mail. The quality of the work of your coordinator Bookimed Konstantin Siminenko happy. We express our gratitude and gratitude to all! Sincerely, Tatiana and Zlata Buturov city Izmail Odessa region.
Сергей • Sentinel lymph node biopsy
Russian Federation
Aug 23, 2018
Verified review.
"Translator Madina, who accompanied us all the time, just umnichka !!! In all delves into itself
Surface melanoma was detected in November 2016. A deep excision was carried out in the Kiev oncology center at Verkhovinaya Street. The thickness of melanoma in Breslow is 0.038 mm. In a year and a half, the histology was rechecked in Israel. After rechecking, applying with help to this resource, Constantine offered to undergo examination in the clinic of Turkey, in Istanbul. The clinic is called Liv Hospital. The glass and blocks were rechecked in Turkey. Almost everything coincided with Israeli data (0.68 mm thickness, 0.7 mm Israel) and 1 mitosis was detected. Translator Madina, who accompanied us all the time, just umnichka !!! In all delves into itself. You can all ask her again, she will ask the doctor if you do not understand something or have additional questions before the examination. Two doctor's consultations are included immediately in the cost when you pay only the first - one before the examinations and the second after. It was also possible to ask for other health problems and get advice. There are almost all doctors there. If you want to check on other issues - take with you all the available documents. I was also examined for gynecology, as in Ukraine they put dysplasia of the cervix. The diagnosis was not confirmed in the clinic of Turkey. At the moment, they said that the BSLU does not need to be done and every survey was painted for every 3 months in Ukraine. We thank Constantine and his colleague Julia for their assistance, as well as assistance in organizing a free transfer to Istanbul.
Vitaliy Danilyuk • Prostate cancer
Ukraine
May 23, 2018
Verified review.
The benevolent staff really helped make this experience less painful in all respects
My dad, radiation therapy, 40 sessions, about 2 months of stay in Istanbul were treated in the clinic. It's still early to speak about the results, therefore the review is exclusively about the process (!) For now. The choice helped to make bookimed, and I highly recommend using this excellent service. As a user, I would like to name the most basic plus. First and foremost, it is time saving, and in some cases it is equivalent to the preservation of health and life. And what is important, without costs for the patient, there is simply no payment for the company's service. Moreover, service coordinators are a huge resource for patients. We had Konstantin, and we are very grateful for the help and the choice of the best medical solution (at the price / quality / reputation of the doctor / clinic) and great help in solving logistical issues. When we have to deal with "medical tourism", there are no tourism patients for the patients there: (In addition to the medical problem, there are many practical, financial, coordination issues. It is important to have support on the side of the patient, we are very grateful. Now about the clinic: in general, the clinic liked, very modern and good equipment (so it was chosen), a good price-quality ratio. . From the pros: the doctor radiologist and the staff of the radiological department were attentive and in matters of medicine, and just a relationship. 40 sessions are 40 visits to the clinic, it is difficult, both physically and morally. The benevolent staff really helped make this experience less painful in all respects. I will not write much about the interior of the clinic, but for whom the aesthetics are important, yes, everything is excellent, modern, clean, often more like a hotel. As elsewhere, there is a large team of translators. To communicate with doctors used English directly, there certainly are many advantages. But all 40 sessions and not only were always assisted by translators in communicating with junior honey. personnel, coordination issues, medical records to the doctor, analyzes, transfers, etc. From the minuses: The clinic is in a very expensive and difficult physically accessible area (on a hill). Despite the fact that we lived side by side (significantly overpaying compared to other areas of Istanbul), we had to use motor transport every day. For a short stay, this is not a problem, but when a longer period is still an inconvenience. Some translators of the clinic introduced the category of "minuses" of the clinic. People are different, qualification, too, but it was still in a significant minority (our main interpreter was both professional and human). Again in the minority (!), But for the objectivity to mention, some doctors offered super expensive tests in very standard situations. For example, oh, well, if you want, in addition to the X-ray, we can do another CT scan (when coughing), which besides doubtful honey. values ​​(not to mention money) was recently and so done. Again, our main doctor is very intelligible and enthusiastically explained the essence of the treatment, the expected effect, side effects, prescribed drugs on time to eliminate them, which of course, most important! As a conclusion, the minuses will always and everywhere, but in general, from our experience, we are satisfied with the process of treatment in the LIV hospital. Thank you hospital and bukimed team.