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Updated: Mar 2026

Memorial Şişli Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.3
Overall patient satisfaction with Memorial Şişli Hospital in Turkey
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What patients say about Bone marrow transplantation at Memorial Şişli Hospital

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 23, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 23, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 23, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 23, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 23, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 23, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 23, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

27 years of experience

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❤️ In demand by patients

2

Seckin Cagirgan

Hematologist

27 years of experience

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💚 Specials for Bookimed patients

3

4.6 Excellent

514 reviews

Zafer Gulbas

Hematologist

Leading doctor for Bone marrow transplantation

49 years of experience

3315+ treatments performed

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Reviews.11 patients have trusted Memorial Şişli Hospital with their treatment journeys in Turkey

Patient reviews

4.7
Excellent score
359 patient verified reviews
1 star
9%
2 stars
0%
3 stars
9%
4 stars
18%
5 stars
64%
Memorial Şişli Hospital overall rate includes
4.8/5
Doctor
4.7/5
Staff
4.8/5
Facilities
4.7/5
Language assistance
4.9/5
Support
1-10 of 11 reviews
عباس فتحي عبود النوبان • Bone marrow transplantation
Iraq
Oct 27, 2023
Verified review.
Tetyana • PET/CT
Ukraine
Oct 5, 2025
Verified review.
But I really liked the Bukimed service - they helped, supported, organised everything in the best possible way
There are certain issues with the hospital, in particular, the staff who are in no hurry and we had to spend the whole day in the hospital instead of a few hours - we waited, waited, and waited again..... But I really liked the Bukimed service - they helped, supported, organised everything in the best possible way. Thank you.
Overall, the hospital is good
Perhaps it's due to a different mentality, but we didn't really like waiting endlessly - no procedure or appointment started on time, no one is in a hurry and no one appreciates other people's time.
About Bookimed service
I really liked the service, they were very helpful.
Julija • Breast reconstruction surgery
Slovakia
Oct 17, 2024
Verified review.
Honestly, I'm in awe from this experience
The hospital was fantastic, room was private, with all required amenities, cafe - lovely, everything was beautiful and clean. Staff were just so accommodating, my Doctor was knowledgeable, explained the procedure in detail. Honestly, I'm in awe from this experience. And even though I was coming in with a slight fear and a tiny panic attack, there was really no need to worry, everything is on a highest level! Thanks to all!
Translators were top notch! Everything was amazing, I can't select just one thing.
Had issue with payment, it kept getting rejected and due to this I wasn't admitted right away. But once payment went through, all services followed smoothly.
About Bookimed service
Love the speed and replies at any time of day
Gerhard Riehle Riehle • Lutetium-177 therapy
Philippines
Mar 2, 2026
Verified review.
Anonymous • Lutetium-177 therapy
Ghana
Nov 22, 2024
Verified review.
I got more than value for my money
Memorial is more than a hospital. It is home from home. Very hospitable and caring staff who show a lot of empathy. My one night stay in the hospital was a delightful experience, kind and available staff, every neat and hygienic room. The doctors are on top of their job. I was taken through a lecture in nuclear physics 101, broken in simple language. The lecturer helped allayed my initial fears about the treatment. The treatment was speedy and the results came so quickly. The doctor was by my bedside to explain the next steps. The translator was fantastic. The transportation service was superb, always on time. I got more than value for my money. I will strongly recommend Memorial Sisli Hospital for any person seeking Lu-177 therapy
The ever presence of the medical support to attend to me in deep into the night.
May be the food could be improved in terms of quality served
About Bookimed service
Bookimed is a fantastic service organisation. Very quick on follow ups and providing feedback. They connect you the all relevant personnel from visa acquisition to hospital appointment promotly. Even when one arrives at the treatment facility they follow up to enquire if one has an challenges
Mian Muhammad Ilyas • Lutetium-177 therapy
Pakistan
Mar 6, 2026
Verified review.
Only needs to improve nursing staff, in regards of their professionalism and experience
Only needs to improve nursing staff, in regards of their professionalism and experience
Doctor excellent
Nursing staff looks not experienced, doesn't know how to perform their duties professionally.
About Bookimed service
Good experience with their service, prompt specially interpreter Shiller she was excellent.
Фатима • Glioblastoma
Uzbekistan
Sep 30, 2023
Verified review.
The level of medicine is here 👍
I am grateful to the bookimed team. They work promptly, are constantly in touch, and help in any situation. I am very glad that I contacted the clinic through bookimed, our doctor, neurosurgeon Gopkalp Sinav, is very experienced, sociable, and attentive. I would like the doctors in Uzbekistan to be the same as in Turkey. The level of medicine is here 👍.
Ol'ga • Consultation with an oncologist
Ukraine
Feb 13, 2026
Verified review.
Everything was conducted at a sufficiently high level
Everything was conducted at a sufficiently high level.
Appointment Scheduling
Гаухар • Liver cancer
Kazakhstan
Nov 28, 2022
Verified review.
The doctor who turned to oncology was Serkan Keskin, he explained everything quite well. After repeated examination of histology, oncology was not confirmed. This is where all the fun began. They sent me to the endocrinologist, the doctor prescribed several tests that they passed, but they went 2 times to pass the tests because the base did not work for them, and when they came for the results there were no tests at all. The laboratory lost, they offered to re-enter the appointment, at which the doctor re-assigned tests of a completely different nature. As a result, they dealt with the administration and refused the tests for which they paid 400 dollars. I hope the money will be returned to the card
About Bookimed service
Thanks to coordinator Marina, but next time I think I’ll go to another clinic, Sisli Memorial needs to work on the service
Anonymous • Lung cancer
Ukraine
Dec 3, 2024
Verified review.
We are satisfied with the result
We went to the clinic to get a second opinion. We are satisfied with the result. The clinic provided a clear treatment plan, including the cost. The coordinator Inessa quickly organised a doctor's consultation and helped with organisational issues
Detailed treatment plan, work of a coordinator
0.У.Х. • Consultation with a mammologist
Uzbekistan
Feb 26, 2026
Verified review.