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Updated: Nov 2025

Memorial Şişli Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.3
Overall patient satisfaction with Memorial Şişli Hospital in Turkey
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What patients say about Tummy Tuck and Liposuction at Memorial Şişli Hospital

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics from arrival to departure. Airport transfers are described as 'prompt and very comfortable,' with one noting everything was '💯% from arrival at airport to transfer to hotel and clinic appointments.' The coordination includes regular check-ins and detailed scheduling updates. One patient mentioned the hotel location 'on a mountain' made walking challenging post-surgery, though transfers were provided throughout recovery. The 24-hour assistance and organized approach help international patients feel supported, with one describing being able to board their flight home with 'great confidence' after proper follow-up care.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.

How safe is the procedure?

Patients describe feeling reassured about safety from the moment they arrived at Turkish clinics. One noted being 'a bit afraid' initially, but said 'the staff and the doctor immediately allayed' those fears. The surgical experience itself appears well-managed, with patients reporting they had 'keine Schmerzen' (no pain) throughout and received excellent medication management. Post-operative care includes multiple follow-up appointments within the first week, giving patients confidence for their flight home. Clinics provide proper documentation including surgical reports and flight clearance certificates. The nursing teams are described as attentive with someone always available when needed.

Reviews that answered this question:

Maria Bentivegna
Turkey
Mar 11, 2026
Verified review.
Hello, I don't know where to start. At the beginning I was a bit afraid of what to expect, but when I arrived at the hospital the staff and the doctor immediately allayed my fears. I am fascinated by the result of my tummy tuck +360 degree liposuction. The staff and the whole hospital team were very nice and Dr Ergin is the best doctor in my opinion, he knows his job. In the event that I should decide to have another operation at some point, I would only go to this doctor and this hospital. I can't even put into words how happy I am.
Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert

How effective are the treatment results?

Patients report being thrilled with their tummy tuck and liposuction results, with one saying she's 'in love with the new me' and another describing being 'fascinated' by the outcome. Dr. Ergin Er gets frequent praise as a 'talented surgeon' who delivers results that exceed expectations. Even early results impress—patients see improvements within 10 days to 2 weeks, with one noting she's 'absolutely zufrieden' despite swelling still healing. The precision stands out too, with stitches described as 'a work of art.' Results are so satisfying that patients plan return visits and say they'd only choose the same doctor for future procedures.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.
Zahra
Turkey
Mar 11, 2026
Verified review.
I contacted several medical cosmetic online services besides direct contact with other cosmetic surgeons offices, Bookimed were the fastest and most attentive. I nominated one female surgeon but Bookimed suggested Dr Derya Bingol based on her high rating and patient satisfaction. The plan was to remove my extra skin in lower abdominal area and to tighten the skin in my abdominal area. Dr removed about 1 kg of extra skin. The cut was clean and precise. Dr Derya had steady hand. Pre surgery and while examination Dr. Bingol suspected that I have umbilical hernia. She requested me to do ultrasound, the ultrasound came positive. Fortunately the Dr asked help of one of her colleagues ( general surgeon)to help in fixing the haria. The surgery has no muscles tightening and it was successful. Dr. Bingol is very caring of her patients. I am currently planning nutrition and diet routine to contour my body as I prefer to do it naturally, without lipo or other procedures. The nurses and the staff were top standard , I couldn’t request for a better primary care service

How long is the recovery period?

Based on patient experiences, recovery progresses steadily with manageable discomfort. One patient reported being 'beweglicher' (more mobile) day by day just two weeks post-surgery, despite ongoing swelling. Hospital stays are typically 2 days, followed by hotel recovery with follow-up appointments. Another noted that 7 days post-facelift was 'too early' to judge final results, suggesting patience is needed. Some found hotel locations on hills challenging for post-surgery mobility, though transfers were provided. Patients describe becoming increasingly mobile within the first week, with proper pain management and attentive care supporting the healing process.

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
IRYNA GRUBLER
Turkey
Mar 11, 2026
Verified review.
7 days ago I had a face lift surgery, it is too early to talk about the result. Later I will add a review. I want to say that the doctor is a professional. The medical staff is very attentive. I had two interpreters they are just super Semra and Muhlise very attentive. In a year I want to do blephoroplasty in Dr.MED clinic.

How experienced and professional are the doctors?

Patients consistently describe Turkish surgeons as highly skilled professionals who inspire confidence from the first consultation. Dr. Ergin Er is praised as a 'talented surgeon' who 'knows his job,' while Dr. Hakan Teymur is called 'a doctor from God' with 'golden' hands. One patient noted that Dr. Derya Bingol demonstrated exceptional thoroughness by detecting an umbilical hernia during examination and coordinating with a general surgeon for repair. Patients describe surgical precision as 'a work of art' and emphasize how doctors instill confidence even in nervous international patients.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.
Zahra
Turkey
Mar 11, 2026
Verified review.
I contacted several medical cosmetic online services besides direct contact with other cosmetic surgeons offices, Bookimed were the fastest and most attentive. I nominated one female surgeon but Bookimed suggested Dr Derya Bingol based on her high rating and patient satisfaction. The plan was to remove my extra skin in lower abdominal area and to tighten the skin in my abdominal area. Dr removed about 1 kg of extra skin. The cut was clean and precise. Dr Derya had steady hand. Pre surgery and while examination Dr. Bingol suspected that I have umbilical hernia. She requested me to do ultrasound, the ultrasound came positive. Fortunately the Dr asked help of one of her colleagues ( general surgeon)to help in fixing the haria. The surgery has no muscles tightening and it was successful. Dr. Bingol is very caring of her patients. I am currently planning nutrition and diet routine to contour my body as I prefer to do it naturally, without lipo or other procedures. The nurses and the staff were top standard , I couldn’t request for a better primary care service

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish clinic facilities as impressively clean and comfortable. One noted the clinic was 'very clean, neat' with 'good cozy rooms,' while another highlighted having a 'very spacious' room. The facilities appear modern with what patients call a 'good' clinic setup. Staff throughout the facilities are described as attentive and efficient, with one patient praising how quickly the team works. The overall environment seems designed for comfort, with patients feeling well-cared for in clean, spacious settings that support their recovery experience.

Reviews that answered this question:

Виктория Бондур
Turkey
Mar 11, 2026
Verified review.
I had liposuction and a tummy tuck. I am very glad that I chose this clinic, it is very clean, neat, good cozy rooms. Special thanks to the coordinator Elvina, she gives all of herself, and the nurses are all very nice and sympathetic, a huge thank you to all of them!!!!
Cathie Ellis
Turkey
Mar 11, 2026
Verified review.
Great surgeon. He knew what he was doing and knows his job. Feel confident in him. Clinic setup is good. Responsive assistant help by text and at the clinic.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through comprehensive translation support. Patients describe coordinators who 'explained everything in detail' and interpreters who were 'just super' throughout their journey. German-speaking patients received WhatsApp support in their native language before arrival, while English-speaking patients had dedicated team members guiding them through each step. One patient noted understanding everything on their medical day thanks to thorough explanations. The clinics provide professional interpreters who stay with patients, ensuring clear communication from consultation through recovery and follow-up appointments.

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
Tiffany Newlove
Turkey
Mar 11, 2026
Verified review.
Great from start to finish, picked up from airport to hotel always messaged to see I was ok.. medical day I understood everything as the coordinators explained everything in detail. The after care from the nurses was so good, they came in every 2-3 hours got me up and walking and gave me all my medications on time! Thank you to everyone
Sabrina
Turkey
Mar 11, 2026
Verified review.
Journey to medical tourism in Turkey was an Excellent experience! Was welcomed at the airport by the team member of Dr. Bakr AbdulHadi and took us to hotel. Next morning was picked up by the team member and meet my surgeon, Everything went smoothly, had tummy tuck with 360 liposuction and BBL. It was very satisfying outcome ( 2 months post surgery). I have to mention the name of team member, English spoken Mr. Souheib who is very professional and was with us all the time of my journey. He provided updated schedule and lead us through. Thank you, Mr., Bakr AbdulHadi for such an arrangement!

How clear and organized is the clinic's paperwork?

Patients describe the paperwork process as exceptionally well-organized and thorough. One patient received a comprehensive surgical report and flight clearance documentation, allowing them to move around during their journey home with 'grossen Sicherheit' (great confidence). The administrative coordination appears seamless, with all pre-operative discussions handled clearly through digital communication. Issues are resolved 'quickly and clearly' according to reviewers. Patients particularly appreciate receiving proper medical documentation for travel, including certificates that help with airline requirements. The overall administrative experience leaves patients feeling everything is 'rundum gut organisiert' (well-organized all around).

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.

How supportive and caring is the clinic staff?

Patients consistently describe feeling completely cared for throughout their journey. One solo traveler said she was 'so looked after' that being alone 'didn't feel that way at all.' Staff provide round-the-clock support, with nurses checking every 2-3 hours and coordinators constantly messaging to ensure comfort. Another patient noted the staff made them feel 'more than family' with unwavering support. The nursing teams receive particular praise for being attentive and helping patients walk and recover properly. Some mentioned occasional payment processing difficulties with cards, though this didn't affect the caring atmosphere. Overall, patients describe 'top standard' care that makes even nervous international travelers feel completely supported.

Reviews that answered this question:

Inez-Marie
Turkey
Mar 11, 2026
Verified review.
I was so looked after, even though I was completely on my own, it didn't feel that way at all. From pre, during and after surgery EVERYTHING was tailored made to my unique personal and medical needs. I am very thankful for the beyond excellent care of Ege, the holistic expertise of Dr. Ilker, the brilliant nursing staff and the helpful drivers. From the bottom of my heart thank you so much... All of you have contributed to an Indomitable woman whom is able to live life from now on and not just SURVIVE!.... New Body, New Life! In mind, soul and body, I am able to move on, I am finally living after enduringly long period Thank you 🙃
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.
Tiffany Newlove
Turkey
Mar 11, 2026
Verified review.
Great from start to finish, picked up from airport to hotel always messaged to see I was ok.. medical day I understood everything as the coordinators explained everything in detail. The after care from the nurses was so good, they came in every 2-3 hours got me up and walking and gave me all my medications on time! Thank you to everyone

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics from arrival to departure. Airport transfers are described as 'prompt and very comfortable,' with one noting everything was '💯% from arrival at airport to transfer to hotel and clinic appointments.' The coordination includes regular check-ins and detailed scheduling updates. One patient mentioned the hotel location 'on a mountain' made walking challenging post-surgery, though transfers were provided throughout recovery. The 24-hour assistance and organized approach help international patients feel supported, with one describing being able to board their flight home with 'great confidence' after proper follow-up care.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.

How safe is the procedure?

Patients describe feeling reassured about safety from the moment they arrived at Turkish clinics. One noted being 'a bit afraid' initially, but said 'the staff and the doctor immediately allayed' those fears. The surgical experience itself appears well-managed, with patients reporting they had 'keine Schmerzen' (no pain) throughout and received excellent medication management. Post-operative care includes multiple follow-up appointments within the first week, giving patients confidence for their flight home. Clinics provide proper documentation including surgical reports and flight clearance certificates. The nursing teams are described as attentive with someone always available when needed.

Reviews that answered this question:

Maria Bentivegna
Turkey
Mar 11, 2026
Verified review.
Hello, I don't know where to start. At the beginning I was a bit afraid of what to expect, but when I arrived at the hospital the staff and the doctor immediately allayed my fears. I am fascinated by the result of my tummy tuck +360 degree liposuction. The staff and the whole hospital team were very nice and Dr Ergin is the best doctor in my opinion, he knows his job. In the event that I should decide to have another operation at some point, I would only go to this doctor and this hospital. I can't even put into words how happy I am.
Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert

How effective are the treatment results?

Patients report being thrilled with their tummy tuck and liposuction results, with one saying she's 'in love with the new me' and another describing being 'fascinated' by the outcome. Dr. Ergin Er gets frequent praise as a 'talented surgeon' who delivers results that exceed expectations. Even early results impress—patients see improvements within 10 days to 2 weeks, with one noting she's 'absolutely zufrieden' despite swelling still healing. The precision stands out too, with stitches described as 'a work of art.' Results are so satisfying that patients plan return visits and say they'd only choose the same doctor for future procedures.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.
Zahra
Turkey
Mar 11, 2026
Verified review.
I contacted several medical cosmetic online services besides direct contact with other cosmetic surgeons offices, Bookimed were the fastest and most attentive. I nominated one female surgeon but Bookimed suggested Dr Derya Bingol based on her high rating and patient satisfaction. The plan was to remove my extra skin in lower abdominal area and to tighten the skin in my abdominal area. Dr removed about 1 kg of extra skin. The cut was clean and precise. Dr Derya had steady hand. Pre surgery and while examination Dr. Bingol suspected that I have umbilical hernia. She requested me to do ultrasound, the ultrasound came positive. Fortunately the Dr asked help of one of her colleagues ( general surgeon)to help in fixing the haria. The surgery has no muscles tightening and it was successful. Dr. Bingol is very caring of her patients. I am currently planning nutrition and diet routine to contour my body as I prefer to do it naturally, without lipo or other procedures. The nurses and the staff were top standard , I couldn’t request for a better primary care service

How long is the recovery period?

Based on patient experiences, recovery progresses steadily with manageable discomfort. One patient reported being 'beweglicher' (more mobile) day by day just two weeks post-surgery, despite ongoing swelling. Hospital stays are typically 2 days, followed by hotel recovery with follow-up appointments. Another noted that 7 days post-facelift was 'too early' to judge final results, suggesting patience is needed. Some found hotel locations on hills challenging for post-surgery mobility, though transfers were provided. Patients describe becoming increasingly mobile within the first week, with proper pain management and attentive care supporting the healing process.

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
IRYNA GRUBLER
Turkey
Mar 11, 2026
Verified review.
7 days ago I had a face lift surgery, it is too early to talk about the result. Later I will add a review. I want to say that the doctor is a professional. The medical staff is very attentive. I had two interpreters they are just super Semra and Muhlise very attentive. In a year I want to do blephoroplasty in Dr.MED clinic.

How experienced and professional are the doctors?

Patients consistently describe Turkish surgeons as highly skilled professionals who inspire confidence from the first consultation. Dr. Ergin Er is praised as a 'talented surgeon' who 'knows his job,' while Dr. Hakan Teymur is called 'a doctor from God' with 'golden' hands. One patient noted that Dr. Derya Bingol demonstrated exceptional thoroughness by detecting an umbilical hernia during examination and coordinating with a general surgeon for repair. Patients describe surgical precision as 'a work of art' and emphasize how doctors instill confidence even in nervous international patients.

Reviews that answered this question:

Valeriya
Turkey
Mar 11, 2026
Verified review.
We chose a doctor for my daughter for a long time and left our choice on Dr. Hakan, he is a doctor from God, his hands are golden, he performed a triple operation for my daughter, brachioplasty, breast implants and reverse abdominoplasty, 5 days have passed since the operation, and it is still difficult to judge objectively about the results, but the stitches that Dr. Hakan makes are a work of art, and the most important thing is how he instills confidence in the patient, my daughter immediately came to her senses after the follow-up examination with the doctor, Thank you very much Dr. Hakan for your patience and professionalism. Young, handsome and talented. I would also like to say about his team, Dr MED’s assistant, Narmina and Mukhlise. Narmina has such sympathy, and can also calm down and give confidence, Mukhlisa is a joyful girl, always positive, always ready to help. The only thing I didn’t like was the location of the hotel, it is located on a mountain, and it is not very easy for a person after surgery to make descents and ascents. Of course, transfers are provided, but the rest of the time you are in the hotel, I really hope for an excellent result of the operation, for this you need to wait 6 months.
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.
Zahra
Turkey
Mar 11, 2026
Verified review.
I contacted several medical cosmetic online services besides direct contact with other cosmetic surgeons offices, Bookimed were the fastest and most attentive. I nominated one female surgeon but Bookimed suggested Dr Derya Bingol based on her high rating and patient satisfaction. The plan was to remove my extra skin in lower abdominal area and to tighten the skin in my abdominal area. Dr removed about 1 kg of extra skin. The cut was clean and precise. Dr Derya had steady hand. Pre surgery and while examination Dr. Bingol suspected that I have umbilical hernia. She requested me to do ultrasound, the ultrasound came positive. Fortunately the Dr asked help of one of her colleagues ( general surgeon)to help in fixing the haria. The surgery has no muscles tightening and it was successful. Dr. Bingol is very caring of her patients. I am currently planning nutrition and diet routine to contour my body as I prefer to do it naturally, without lipo or other procedures. The nurses and the staff were top standard , I couldn’t request for a better primary care service

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish clinic facilities as impressively clean and comfortable. One noted the clinic was 'very clean, neat' with 'good cozy rooms,' while another highlighted having a 'very spacious' room. The facilities appear modern with what patients call a 'good' clinic setup. Staff throughout the facilities are described as attentive and efficient, with one patient praising how quickly the team works. The overall environment seems designed for comfort, with patients feeling well-cared for in clean, spacious settings that support their recovery experience.

Reviews that answered this question:

Виктория Бондур
Turkey
Mar 11, 2026
Verified review.
I had liposuction and a tummy tuck. I am very glad that I chose this clinic, it is very clean, neat, good cozy rooms. Special thanks to the coordinator Elvina, she gives all of herself, and the nurses are all very nice and sympathetic, a huge thank you to all of them!!!!
Cathie Ellis
Turkey
Mar 11, 2026
Verified review.
Great surgeon. He knew what he was doing and knows his job. Feel confident in him. Clinic setup is good. Responsive assistant help by text and at the clinic.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through comprehensive translation support. Patients describe coordinators who 'explained everything in detail' and interpreters who were 'just super' throughout their journey. German-speaking patients received WhatsApp support in their native language before arrival, while English-speaking patients had dedicated team members guiding them through each step. One patient noted understanding everything on their medical day thanks to thorough explanations. The clinics provide professional interpreters who stay with patients, ensuring clear communication from consultation through recovery and follow-up appointments.

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
Tiffany Newlove
Turkey
Mar 11, 2026
Verified review.
Great from start to finish, picked up from airport to hotel always messaged to see I was ok.. medical day I understood everything as the coordinators explained everything in detail. The after care from the nurses was so good, they came in every 2-3 hours got me up and walking and gave me all my medications on time! Thank you to everyone
Sabrina
Turkey
Mar 11, 2026
Verified review.
Journey to medical tourism in Turkey was an Excellent experience! Was welcomed at the airport by the team member of Dr. Bakr AbdulHadi and took us to hotel. Next morning was picked up by the team member and meet my surgeon, Everything went smoothly, had tummy tuck with 360 liposuction and BBL. It was very satisfying outcome ( 2 months post surgery). I have to mention the name of team member, English spoken Mr. Souheib who is very professional and was with us all the time of my journey. He provided updated schedule and lead us through. Thank you, Mr., Bakr AbdulHadi for such an arrangement!

How clear and organized is the clinic's paperwork?

Patients describe the paperwork process as exceptionally well-organized and thorough. One patient received a comprehensive surgical report and flight clearance documentation, allowing them to move around during their journey home with 'grossen Sicherheit' (great confidence). The administrative coordination appears seamless, with all pre-operative discussions handled clearly through digital communication. Issues are resolved 'quickly and clearly' according to reviewers. Patients particularly appreciate receiving proper medical documentation for travel, including certificates that help with airline requirements. The overall administrative experience leaves patients feeling everything is 'rundum gut organisiert' (well-organized all around).

Reviews that answered this question:

Kirsten Zondag
Turkey
Mar 11, 2026
Verified review.
Ich habe vor 2 Wochen eine Bauchstraffung mit 360* Fettabsaugung in der Astethic Surgery Clinik in Istanbul bei Dr.Ergin Er machen lassen. Alles wurde über Bookimed für mich organisiert. Ich bekam eine deutsch sprechende Mitarbeiterin von Bookimed mit der ich per WhatsApp App alles im Vorfeld besprechen konnte. Am OP Tag lernte ich die Dolmetscherin die vor Ort für mich zuständig ist, persönlich kennen, zuvor hatten wir schon auf Deutsch geschrieben. Dr.Er war sehr nett und zeigte mir auf was möglich ist und was nicht.Mein 2.Tag in Istanbul war auch gleichzeitig mein OP Tag. Alles verlief so wie zuvor besprochen. Nach der OP wurde ich sehr gut durch ein junges Pflegeteam betreut, es war immer sofort jemand da der sich kümmerte. Ich hatte die ganze Zeit über keine Schmerzen und wurde medikamentös gut versorgt. Ich blieb 2 Tage in der Klinik und ging dann ins Hotel. Innerhalb der 7 Tage gab es 2 weitere Kontrolltermine,so dass ich mit einer grossen Sicherheit in den Flieger nach Deutschland steigen konnte. Auch bekam ich einen OP Bericht und eine Bescheinigung für den Flieger mit, damit ich während des Fluges öfter aufstehen und mich bewegen konnte. Jetzt 2 Wochen später muss ich sagen,dass ich von Tag zu Tag beweglicher und mit dem Ergebnis schon jetzt absolut zufrieden bin. Dabei ist die Schwellung noch nicht ganz abgeheilt Ich kann Bookimed für eine medizinische Reise jedem sehr empfehlen, dort ist man in guten Händen und rundum ist alles gut organisiert
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.

How supportive and caring is the clinic staff?

Patients consistently describe feeling completely cared for throughout their journey. One solo traveler said she was 'so looked after' that being alone 'didn't feel that way at all.' Staff provide round-the-clock support, with nurses checking every 2-3 hours and coordinators constantly messaging to ensure comfort. Another patient noted the staff made them feel 'more than family' with unwavering support. The nursing teams receive particular praise for being attentive and helping patients walk and recover properly. Some mentioned occasional payment processing difficulties with cards, though this didn't affect the caring atmosphere. Overall, patients describe 'top standard' care that makes even nervous international travelers feel completely supported.

Reviews that answered this question:

Inez-Marie
Turkey
Mar 11, 2026
Verified review.
I was so looked after, even though I was completely on my own, it didn't feel that way at all. From pre, during and after surgery EVERYTHING was tailored made to my unique personal and medical needs. I am very thankful for the beyond excellent care of Ege, the holistic expertise of Dr. Ilker, the brilliant nursing staff and the helpful drivers. From the bottom of my heart thank you so much... All of you have contributed to an Indomitable woman whom is able to live life from now on and not just SURVIVE!.... New Body, New Life! In mind, soul and body, I am able to move on, I am finally living after enduringly long period Thank you 🙃
Olesya
Turkey
Mar 11, 2026
Verified review.
At the Dr.Med clinic, diastasis suturing, 360 liposuction, and abdominoplasty were performed. Before surgery, consult with a Doctor. Operated on Op. Dr. Hakan TEYMUR. Everything went very well. The stay at the clinic was with high quality postoperative care. The doctor is very professional, attentive and responsive. Our coordinator was Narmina. Also always in touch. All issues were resolved quickly and clearly. Special thanks to Muhlise, Semra and the whole team.
Tiffany Newlove
Turkey
Mar 11, 2026
Verified review.
Great from start to finish, picked up from airport to hotel always messaged to see I was ok.. medical day I understood everything as the coordinators explained everything in detail. The after care from the nurses was so good, they came in every 2-3 hours got me up and walking and gave me all my medications on time! Thank you to everyone
820К+ patients have got assistance since 2014
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Patient Choice Award

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1

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Ergin Er

Plastic surgeon

32 years of experience

10000+ treatments performed

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2

4.9 Excellent

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Derya Bingol

Plastic surgeon

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3

5.0 Excellent

1 review

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Reviews.10 patients have trusted Memorial Şişli Hospital with their treatment journeys in Turkey

Patient reviews

4.7
Excellent score
358 patient verified reviews
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Memorial Şişli Hospital overall rate includes
4.8/5
Doctor
4.7/5
Staff
4.8/5
Facilities
4.7/5
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4.9/5
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1-10 of 10 reviews
Donna Barber • Neck lift
Canada
Nov 6, 2025
Verified review.
I’m so very glad I had the best doctor and best care
My arrival at Istanbul airport was smooth and efficient. I was met and transported to my hotel. My hotel was lovely. Transportation from hotel to hospitals on time and efficient. I met my advocate at international patient area, she had everything under control, all tests lined up and doctor appointments were fabulous. My advocate translated to my language at every appointment. I’m very happy with the service and I felt very “looked after”. My outcome is excellent and I’m so very glad I had the best doctor and best care.
About Bookimed service
Bookimed lovely to deal with. Reactive to my questions and concerns. Contacted me after surgery to inquire how I was doing. Very efficient with transfers.
Amanda Kirby • Breast reduction
United Kingdom
Jul 26, 2025
Verified review.
I honestly had an amazing experience
Having breast reduction and uplift surgery is something that I had wanted for numerous years but due to underlying health conditions I knew it wouldn't be straight forward. When I eventually made the decision I couldn't have made a better decision. From the initial contact and liason s from Bookimed to the transfers, hotel, hospital tests, surgery and post surgery support was more than I could have asked for. The interpreter Bayza was exceptional and made me feel relaxed throughout the process. The hospital staff and especially my surgeon Dr Kadriye who was so friendly and professional throughout. I honestly had an amazing experience. All my health issues were taken very seriously and accommodated for by giving me the relevant tests and aftercare. I would advise from my personal experience to take clothes that button or unzip after surgery .And my must have item would be my neck cushion that I took with me for after surgery for when you have to sleep upright. Memorial Sisli was outstanding. And I am so happy with outcome. Thankyou all . The photos were from the morning of surgery and the 7th day after.
The reassurance,confidence, understanding and professionalism of surgeon. And of course the outcome!
The food on the ward.
About Bookimed service
Responds quickly Will answer and explore any questions asked Keeps intouch from initial contact.
Anonymous • Skin grafting for burns
Ukraine
Oct 23, 2025
Verified review.
The professionalism of surgeons and medical staff are at the best level! ❤️
24/7 support and assistance, namely: quick answers to all questions, loyal attitude and solution of all unforeseen needs that were not stipulated in the planning. The hospital service, the professionalism of surgeons and medical staff are at the best level! ❤️
Hospital service, competence of doctors and medical staff, support at all levels and on all issues
When preparing for a planned operation, it is necessary to consult specialised specialists at your own expense to evaluate the results of tests and to further determine whether the operation can be performed according to medical indicators. In addition, in the postoperative period, to determine the patient's condition, exclude the risk of infection, etc. - tests and consultations are paid for. And only with a separate agreement with the marketing department, some of them can be taken into account as planned.
About Bookimed service
Bukimed provided comprehensive information about hospitals and services of each of them, as well as prices for a specific case.
Jongtak Lee • Rhinoplasty (nose job)
United States of America
Sep 16, 2024
Verified review.
The surgery went well and I’m happy with the results so far
I liked my doctor and translator. The doctor had a kind and reassuring energy to him. There were two things that bothered me about the experience.One was having to wait several hours past my scheduled consultation with him after a 16 hr travel period after being brought directly to the hospital. The second was being told they may have to harvest cartilage from my ear or rib minutes before my surgery after being told they would not have to do that during the consultation. That really stressed me out. They wound up not having to do that but it made me feel like they had not prepared properly. That being said, the surgery went well and I’m happy with the results so far. I’m posting this only a week and a half from my surgery date but so far, so good.
Overall, it was saving a substantial amount of money for a good result that I liked the most. It is a great overall value.
The hotel was not so comfortable and communication could’ve been better. However, the results are what matters and given the overall price, I don’t feel like one should complain too much.
About Bookimed service
I only received a serious reply and engagement from one clinic. The others didn’t bother replying or did not reply to my questions.
Anastasia Nelha • Rhinoplasty (nose job)
Czech Republic
Jul 12, 2024
Verified review.
The surgeon made my nose look beautiful
The only problem was with the interpreters at the hospital itself. There was supposed to be one girl, they said she was not there, then another girl came, and at the discharge there was another girl. And they took turns asking me "what did that interpreter say" or "what did that interpreter say to you". The hospital itself is very big and reading, on the first day a young man from the staff came up to the clinic and clearly by my running look understood that you need help. Good room, I was with a support group in the form of my mum, she was fed three times a day, had a place to sleep and a nice bathroom. The surgeon made my nose look beautiful, and she was unflappable, in a good way.)
Transfer , doctor , service
Number of interpreters in the clinic
About Bookimed service
I had no problems with bookimed, the girl answered me very quickly especially when I flew to Turkey.
Alina Krutko • Rhinoplasty (nose job)
Ukraine
Sep 21, 2023
Verified review.
I was very pleased ❤️
This was my first time visiting a clinic abroad. I am very glad that I chose Sisli Memorial for myself. The clinic is huge. I had an excellent, comfortable room. Thanks to the staff for their care and attention. Thanks to my translator Aziza, who was always with me) And special thanks to my plastic surgeon Gulsum Cebi, who listened carefully to all my wishes and made me a gorgeous nose. I was very pleased ❤️
About Bookimed service
I thank the Bookimed team for their help and organization. Well done job)
Olha Babenko • Breast augmentation
Ukraine
Oct 9, 2019
Verified review.
I had an appointment at the Memorial Clinic. Transfer from the hotel to the clinic arrived on time. I myself liked the consultation and the doctor. On this all the positive moments ended. And the full horror has begun !!!! Upon arrival, I went to the reception ... There no one understood who I was and where I was, although everything was agreed in advance. They explained to me with difficulty and an English translator that they needed to go up to the 12th floor, where the same thing happened again ... after some time they sent an English translator, who was also a coordinator, as I understood. After the reception, I asked for the transfer back (which was also agreed in advance), which I was told to call or write to the coordinator with bookimed, which I did ... thanks to Maxim - he was able to contact the main coordinator of the clinic, but she herself I didn’t do anything ... after an HOUR of waiting in the lobby, I called her and asked when the transfer would be, to which they answered me ... sorry, now they won’t pick you up ... will you get there yourself?
About Bookimed service
Thanks to the coordinators from Bookimed, they are always in touch and will help solve any problem that arises at any time of the day))
Азиз • Open rhinoplasty
Kyrgyzstan
Jan 19, 2025
Verified review.
I liked the systematic approach to work in the clinic, the attitude of the doctor, interpreters, nurses, organisation of meals and accuracy in repeat appointments, organisation of airport transfers, etc
I liked the systematic approach to work in the clinic, the attitude of the doctor, interpreters, nurses, organisation of meals and accuracy in repeat appointments, organisation of airport transfers, etc.
Clear fulfilment of obligations by doctors and medical staff, doctor's friendliness and professionalism, no red tape.
All in all, I think it was good
Ellen Wein • Breast reduction
Germany
Oct 8, 2024
Verified review.
Quality of life is very important
With breast reduction I have fulfilled a big wish, even at the age of 66. I can recommend to everyone not to hesitate. Quality of life is very important. Whether it's nose correction or hair growth line. Bookimed helped me with my booking at a package price с : travel, hotel, transfers, doctor/surgery, interpreter immediate. The price/quality ratio is appropriate.
Trust between the doctor and interpreter and the patient.
About Bookimed service
Im Internet habe ich nach Möglichkeiten gesucht eine Brustverkleinerung im europäischen Ausland zu erreichen. Für viele Menschen ist Deutschland einfach zu hochpreisig. Bei meiner Recherche bin ich auf Bookimed gestoßen.Meine Entscheidung war schnell getroffen.
Justin Morgan • Rhinoplasty (nose job)
Vietnam
Jul 2, 2024
Verified review.
I got a septorhinoplasty by Dr Mustafa Arkacay, he did an excellent job and I’m extremely happy with the results, super professional and was very direct and good. Now, what I’m not so happy with, is the admin and payment side of this hospital, along with the translators. I paid the full amount quoted the day before my surgery (June 21st), and had the surgery done on June 22nd. The next day after my surgery, while I’m still disoriented and unsure; I was taken to the payment office to make another payment of $179 usd. I wasn’t sure of this charge, as it wasn’t included in my quote, but I paid it because of confusion (mind you I’m by myself). I was then also taken out to the lobby area, with a nose dripping with blood, and told that all cars were busy, and none were able to take me back to my hotel, so I should walk or take the bus (this is told by the translator). I had to contact my coordinator who told me that there’s been a bunch of confusion on the translators part, and she organised it for me (Dilara has been super helpful). Now, I questioned the $179 charge to another translator a few days later, who told me that shouldn’t have happened. So my question is where was this money going to? It’s been nearly 5 months since my surgery, and I’m still yet to see the refund in my account. I’m disappointed to say the least, and while the surgeon was excellent, it’s these experiences that dampen the overall experience. Again, surgeon was 10/10, but the admin and payment system of this hospital is frustrating to say the least. Would definitely be cautious if you’re booking a surgery through them, and make sure not to make any other payments after your surgery (if you’ve already paid in full). I didn’t want to leave a bad review, but I’ve given them so much time to amend this issue, and it’s still not fixed, so what can I do instead of give my honest feedback.