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Updated: Oct 2025

Sourasky Medical Center (Ichilov): Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

5.0
Overall patient satisfaction with Sourasky Medical Center (Ichilov) in Israel
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What patients say about Bone marrow transplantation at Sourasky Medical Center (Ichilov)

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Apr 17, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Apr 17, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Apr 17, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Apr 17, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Apr 17, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Apr 17, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Apr 17, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Apr 17, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Apr 17, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Apr 17, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Apr 17, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Apr 17, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Apr 17, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

Bulent Eser

Hematologist

Leading doctor for Bone marrow transplantation

36 years of experience

Book consultation

❤️ In demand by patients

2

4.6 Excellent

517 reviews

Zafer Gulbas

Hematologist

Leading doctor for Bone marrow transplantation

49 years of experience

3315+ treatments performed

Book consultation

💚 Specials for Bookimed patients

3

Seckin Cagirgan

Hematologist

27 years of experience

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Reviews.10 patients have trusted Sourasky Medical Center (Ichilov) with their treatment journeys in Israel

Patient reviews

4.5
Good
156 patient verified reviews
1 star
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0%
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5 stars
100%
Sourasky Medical Center (Ichilov) overall rate includes
4.7/5
Doctor
4.5/5
Staff
4.5/5
Facilities
4.6/5
Language assistance
4.8/5
Support
1-10 of 10 reviews
Stanislav • Stomach cancer
Belarus
Jan 31, 2024
Verified review.
We are very grateful for the small chance that these doctors gave us
We received a detailed consultation with Dr. Pelles Sharon and her assistant Denis. They explained everything, gave me a treatment plan, and the doctor was very attentive to details. We are very grateful for the small chance that these doctors gave us. I would also like to note the work of the coordinator, Yulia. A very sensitive, empathetic specialist, she was able to organize everything quickly. Thanks a lot!
Людмила • Sarcoma
Ukraine
Oct 31, 2022
Verified review.
I recommend
The staff is great. At the moment, we are waiting for the results of the tests, since the wrong diagnosis was made in Ukraine. In Ukraine, sarcoma was treated for 7 months and it is gone. We are not saying that there is no oncology, but the fact that there is no sarcoma is already pleasing. Received very nicely and politely. The coordinators are Russian-speaking. Every day they keep track of all matters. Those who passed the tests were not left alone for a single minute. Currently, we are waiting for a meeting with an oncologist and a radiologist. I recommend
About Bookimed service
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Anonymous • Breast cancer
Ukraine
Dec 19, 2024
Verified review.
Special thanks to the consultant Yulia
The consultation was organised online. Everything was on time and clear. Special thanks to the consultant Yulia. She accompanied me all the time, advised and answered very competently.
I went to the Israeli hospital for a so-called second opinion. I got what I wanted and got it.
Krzysztof • Pancreatic cancer
United States of America
Feb 27, 2025
Verified review.
I should have done it much sooner
I liked the clear communication and professional zoom meeting organization. Staff responded quickly to all my questions. Doctor was very knowledgeable and compassionate. I like the fact that Doctor answered my questions even after my consult was done. I should have done it much sooner.
Quick and easy communication through WhatsApp.
Мухаббат • Prostate cancer
Uzbekistan
May 22, 2024
Verified review.
Dr Sarid's consultation was important to us
Dr Sarid's consultation was important to us. we were not prepared to hear such a thing about our situation. Of course we would have loved to use the clinic if it wasn't for the price.
Anna • Pancreatic cancer
Cyprus
May 3, 2023
Verified review.
Overall very satisfied with the service
The whole process was good. Our case was handled well and effectively. We had a slight issue of the confirmation date but this was resolved very quickly. We are not proceeding at the moment with treatment however we may consider getting in touch once we have more test results (biopsy). Overall very satisfied with the service
About Bookimed service
Hanna was wonderful. Responded quickly and made an effort. Truly appreciated!
Anonymous • Consultation with an oncologist
Kazakhstan
Apr 3, 2025
Verified review.
This is the second time I have contacted Bookimed
Thank you Bookimed for quick and efficient help, fast feedback and detailed information. This is the second time I have contacted Bookimed. Recommended.
Quick response, detailed information, personalised approach.
About Bookimed service
Excellent service, helpful and attentive managers. We selected the clinic and doctor exactly as requested. Thank you!
Anonymous • Chemotherapy
Belarus
Apr 27, 2025
Verified review.
I will recommend to others!
Very quick and well organised process from trap to consultation and diagnosis! I will recommend to others!
About Bookimed service
Clear feedback. A unionised approach.
Anonymous • Osteosarcoma
Poland
Oct 21, 2025
Verified review.
Manager Olga changed my experience from worst to best
Manager Olga changed my experience from worst to best
Olga availability 24/7
Disloyal attitude of Anastasia and Denis
Айнаша • Leiomyosarkoma
Kazakhstan
Dec 6, 2019
Verified review.
In general, I am very pleased with this opportunity
I was advised to do a glass review, at first they turned to Germany and they did not confirm the diagnosis there, but there were doubts about the diagnosis and Israel was the third country, which turned out to be the right decision. I believe that this feature is very useful, since the diagnosis is not comic and you need to deal with the revision of the blocks. Coordinator Anastasia helped, very quickly found the people who transported our glasses, in this regard, many thanks. In general, I am very pleased with this opportunity.