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Updated: Nov 2018

Sourasky Medical Center (Ichilov): Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Sourasky Medical Center (Ichilov) in Israel
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What patients say about Radiotherapy at Sourasky Medical Center (Ichilov)

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 23, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 23, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 23, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 23, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 23, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 23, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 23, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 23, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 23, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 23, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 23, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 23, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 23, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 23, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 23, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 23, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
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Radiation oncologist

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Reviews.4 patients have trusted Sourasky Medical Center (Ichilov) with their treatment journeys in Israel

Patient reviews

4.5
Good
156 patient verified reviews
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Sourasky Medical Center (Ichilov) overall rate includes
4.7/5
Doctor
4.5/5
Staff
4.5/5
Facilities
4.6/5
Language assistance
4.8/5
Support
1-4 of 4 reviews
Anonymous • Chemotherapy
Belarus
Nov 1, 2018
Verified review.
The people who met us at the clinic also made the most positive impression
We are very grateful for the help to the Bookimed coordinators, in particular Svetlana Kalinichenko. Thanks to her efficiency, we got everything we wanted in the shortest possible time! The people who met us at the clinic also made the most positive impression. With them there is a feeling that you really genuinely care about!
Anonymous • Chemotherapy
Belarus
Nov 1, 2018
Verified review.
Татьяна • Mastectomy
Russian Federation
Aug 30, 2018
Verified review.
-I was lucky that I went to the website "Bukimed"
I'll start with the most important thing. The most important thing in a huge sea of ​​information is to choose the right "light", "lighthouse", which will point the way to a person who finds himself in this abyss with a limited time and money limit. I was lucky that I went to the website "Bukimed". I was contacted by coordinating physician Ivan Koval, who was very tactful and at the same time confidently leading me forward. I rushed from one clinic to another, from one operator to another, he calmly explained to me all the pros and cons and was support even when I already completely refused his help and tuned in to another operator. Even then, he very tactfully warned about possible pitfalls and continued to be an assistant. As a result, I took his advice and did not regret it. Hi Medical is very sympathetic to customers, helps with everything, tries to reduce customer costs, where possible. Organizes as quickly as possible consultations and time-examination. Special thanks to Victoria, who spins like a squirrel in a wheel to keep everything in order, always in touch and will not rest until the matter is brought to an end. My treatment is not yet complete, but I'm glad that I got into such a nice team, which brightens up, as much as possible, a person's life one-to-one with his illness. Thank you and for a healthy sense of humor, it also helps to overcome illness!))) And, still. Ivan was in touch with me throughout his stay in Israel. He was convinced that I flew, I was met and I was engaged. He made sure that I get everything that was promised. And after my return home, too, remains in touch, helping in my next steps. Thanks for the help!
Татьяна • Mastectomy
Russian Federation
Aug 30, 2018
Verified review.