Endoscopic septoplasty in The Nose Clinic

We sincerely appreciate your 5-star rating. It's our goal to consistently provide excellent overseas medical travel services for nose surgery, and your feedback is invaluable. We are always looking for ways to improve. Thank you

Dear Igor, We also would like to mention expressing sincere sadness that you are disappointed with current nose appearence. Please know that, patient happiness is among our priorities. We have made every effort for you and understand your frustration and acknowledge the points you raised, including your dissatisfaction with nose, concerns about post-operative swelling and contour. Every surgery is occasionally a challenging procedure, and while every effort is made to achieve the desired result, healing can vary significantly depending on many factors such as, previous surgery/skin/subskin structures/cartilage/bone structures, patient's general condition etc.. On the other hand, you are still keeping to say hurtful, accusing sentences to us which we could not understand. You blamed your examination time before surgery in addition to your other complaints again. Also, you are blaming us as a clinic We believe that we did not deserve these all behaviours and are really worried that why you are not aware of these. As the clinic, before surgery, we thought and decided to help you with a reasonable budget and there was a Russian speaking assistant during the consultation and you had enough time to explain your nose concerns and expectations . We have informed you before the surgery that you shouldn’t have a very small nose after surgery for not affecting your nose function and breathing. We have performed a difficult surgery (a nose had many concerns) that standing up several hours and now the nose is better even it is at the early period. Please, we expect understanding, respect to our work, labour. We hope that, several months later, appearence of the nose may be better. Once again, would like to mention that, while we are sad that you are dissatisfied with your outcome, we must emphasize that all aspects of the surgical process, including potential risks and limitations, were discussed in detail during your pre-operative consultation and were acknowledged. We are committed to treating patients with professionalism and expect the same courtesy in return. Your treatment was provided in accordance with medical standards and with transparency regarding potential risks and outcomes. We wish you the best in your future health. Thank you for your understanding in advance. Kindest regards. The Nose Clinic"

We sincerely appreciate your 5-star rating. It's our goal to consistently provide excellent overseas medical travel services for nose surgery, and your feedback is invaluable. We are always looking for ways to improve. Thank you

We sincerely appreciate your 5-star rating. It's our goal to consistently provide excellent overseas medical travel services for nose surgery, and your feedback is invaluable. We are always looking for ways to improve. Thank you