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United Kingdom, London

Princess Grace Hospital

About the clinic

The Princess Grace Hospital is one of the most innovative multidisciplinary private clinics in the London. A team of specialists provides patients with high-standard medical care and comfortable conditions of staying.

Highlights

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Average answering time – 5 minutes

Treatments prices in the clinic

Last price update — 29.03.2025. Prices can be changed depending on the medical case and doctor's recommendations.

Orthopedics

treatment
Hip replacement	Price on request

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Princess Grace Hospital: more details about the clinic

United Kingdom, London

Princess Grace Hospital provides 24/7 assistance for each patient. The management of the Hospital makes the investments into technological equipment. There are all the conditions for effective treatment and comfortable stay: 8 operating theatres, 127 beds, robotic systems, innovative therapies.

The Hospital is fully equipped for performing surgeries of any complexity: orthopedic, vascular, robotic, etc.

Robotic orthopedic surgery

Doctors use MAKOplasty robotic arm for total hip or knee replacements. The robot performs a surgery more accurate without damaging healthy tissues.

Breast Cancer Institute

Patients get comprehensive care: from the screening to the reconstructive surgery. Annually over 10,000 women entrust their health to the Hospital.

Center for Gastroenterology and Hepatology

The Center specializes in examination and treatment of all gastrointestinal cancer types and other diseases. The Center has own Endoscopy Unit, world-class radiology and imaging departments.

Additional services

Language assistance

Available

free

Accommodation

Hotel (apartments) near the clinic, billed daily

Patient reviews

Google 4.3

10 Google reviews

Lesley James

Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

Steve Hardie

Apr 6, 2019

The healthcare is excellent, but sadly the administration behind it is woeful. Seven months after an insured treatment was conducted the hospital decided to contact us out of the blue, claiming 950 GBP outstanding on our account. Despite 3 months of trying, they were unable to provide a copy to either ourselves or our insurers, and once this was eventually done and were told by our insurers not to contact us whilst the invoice was being assessed, we received a letter threatening to pursue legal action.....all this at a time when our 18 year old son has been through a period of great stress. Absolutely shameful treatment that lets down a great healthcare team

Michelle Ball

Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

Sandra Montisci

Aug 9, 2019

Their administration is appalling. By their 13 mail letters of 6 dates, from 8 February 2019, to today Friday, 9 August 2019, from HCA Healthcare UK, to us, they have incorrectly charged us for 2 appointments and for 4 membership services that we have not received.

Johana Parker

Aug 1, 2025

Fantastic service! The entire team did an outstanding job. I felt they were incredibly skilled and dedicated. The facilities were clean and well-maintained; it looked more like a hotel than a hospital, and I appreciated the professionalism of everyone involved. I had plenty of privacy, and the food was excellent. Throughout my stay, I truly felt heard and well looked after. The nurses, physiotherapists, healthcare assistants, and all team members were there to support me and showed care and dedication. They helped me forget that I was going in for surgery and made the entire experience relaxing and reassuring. Thank you all for making such a positive impact!

Jeffery Hugh Crosland

Apr 18, 2019

Just read the reviews . Seems customer care doesn’t exist. So just stay with our own NHS. They really do have an excellent bedside manner.

Claire Andrews

Aug 11, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

Erica C

Jun 5, 2025

I recently received surgery at The Princess Grace Hospital which included a three night stay. The level of care was absolutely phenomenal. The staff on Floor 5 that I came into contact with were all amazing. Post discharge I received a phone call 24 hours after returning home from the discharge nurse to see how I was getting on and if I had any questions. I would highly recommend this hospital to others. The team go above and beyond and I am so grateful to them.

Jay Goswamy

Jul 1, 2025

As a surgeon from Manchester that travelled to the Princess Grace for surgery, all I can say is wow! This place really is the Gold standard of care. Professor Haddad is a genius. His attention to detail and patient centred approach to proximal hamstring repair really is impressive. Professor Anil Patel, my anaesthetist, was absolutely brilliant, very slick, seamless anaesthetic, absolutely zero side effects. The third floor ward is run with compassionate efficiency: Senior Nurses Rose, Vincent, Marwan and Ruby the physio who were all brilliant.

Antoinette Pimblett

Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.