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Bulgaria, Sofia

Tokuda Clinic

About the clinic

Tokuda Hospital is a large Bulgarian hospital located in the capital city Sofia. 274,000 patients come here every year to receive qualified medical care in all specialties. The climate of Bulgaria, as well as the focus on European standards, made Tokuda Clinic the popular direction among patients.

Highlights

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Average answering time – 5 minutes

Treatments prices in the clinic

Last price update — 29.03.2025. Prices can be changed depending on the medical case and doctor's recommendations.

Orthopedics

treatment
Hip replacement	Price on request

Obstetrics and Gynecology

treatment
Childbirth	Price on request

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Tokuda Clinic: more details about the clinic

Bulgaria, Sofia

okuda Clinic in numbers:

37 specialized departments;
3 operating units;
22 operating rooms;
12, 000 surgeries annually;
900 newborns per year.

Sofia Hospital Tokuda main principles are interests and needs of everyone, which guarantees the respect and safety of patients during their stay in the clinic.

Tokuda Clinic has several awards:

2008 - the clinic received the Award for integrated quality management;
2009 - Mark Institut named the Tokuda hospital the best healthcare brand;
2012 - the Hospital was noted for the inclusion in the protection of patients' rights and awarded for active work against autism.

The most popular procedures:

programs of complex diagnostics and Check-up;
dental services;
blepharoplasty;
breast augmentation;
abdominal plastic;
hip endoprosthesis;
complete and partial replacement of the knee joint;
minimally invasive laparoscopic surgeries.

Diagnostics is aimed at detecting disease in the early stage, to ensure prompt and efficient treatment. All diagnostic and therapeutic procedures are entirely safe for patients.

Orthopedics and Traumatology Department is equipped with the only device in the country for neuromonitoring, which can minimize the risk of operations on the spinal cord.

Additional services

Language assistance

Available

free

Accommodation

Hotel (apartments) near the clinic, billed daily

Patient reviews

Google 4.1

10 Google reviews

David H

Once you have found a way through the maze of paperwork the rest is easy. The standard of care is exemplary from diagnosis to treatment takes days not weeks or months. They could do some work on the payment process, some of us can't stand for a hour in a queue. In summary the medical is great, the corporate isn't.

Tatiana

I booked an appointment by phone because their website offers only broad department names (gastroenterology, cardiology, etc.) and no details to find the specific specialist I needed, whose expertise in a specific field. It’s important, because while booking I was only told the name of the doctor, and advised that she works in the field I need. For private reasons I cannot write here exactly the medics specifics field I needed. This was my first visit, I expected the front desk or reception near the entrance to help me locate the correct doctor. Instead, I encountered a poorly English-speaking staff member who could not assist. That in itself is a critical failure — a clinic advertising itself with a European standard should have English-speaking reception staff, especially at the main entrance. The hospital is huge, with numerous corridors labeled only by department. They all have these small registration desks near each department. Since I could not find “…” on the site or in signage, and I had given the name of Dr. …, I expected to be directed properly. Instead, I was sent down one corridor, and when I arrived, the staff asked, “Which doctor?” I referred to Dr. …. They replied, “We don’t have that doctor.” Only after calling somewhere did they locate my appointment. Then I was told to walk to a corridor, go through pediatrics, orthopedics, etc. I spent 15 minutes running around, showing my appointment confirmation (even translated into Bulgarian) and getting told “not here, go to another desk.” Every time I asked, I was redirected — “turn left,” “turn right.” The signs on doors offered no help. They don’t have room numbers at all! Finally I learned the doctor I was seeing was actually a surgeon, not a … — but how could I have known? I eventually found someone who seemed sympathetic, then was sent to another desk, oddly at the pediatrics department. By then, I had missed the time of my appointment because I’d been wandering. To top it off, I was forced to pay 140 lev upfront before seeing the doctor — in Europe, you pay after service. I had no assurance I’d even see the right doctor. Then I was told to walk down another corridor again — but there are no room numbers, only department names. If they had room numbers, even a child could find it easily. I could have called again since the phone line claims to have an English option, but last time I waited 15 minutes for an answer. If I’m already at the hospital, staff should help me on the spot. It would have been so much faster if they designed the information and registration desks properly and had English speaking personnel at least there! I repeatedly told them I was a new patient, I knew nothing about their layout, and I needed help locating the doctor. This experience was truly awful. I give Tokuda Acibadem the lowest possible rating. They do not deserve any praise with such disorganization, irresponsibility, and lack of English‑speaking staff. It’s not just language—they simply do not care about guiding patients properly. It’s shocking that a clinic branding itself with a “European approach” performs far worse than many smaller private clinics in Sofia. Need total reorganisation of the hospital entry layout, Info desk, room numbers on cabinets, and info on the website, including proper doctors specialisations. Need to confirm once making the bookings online or via calls - the exact department the doctors works in, where it’s located in the hospital, etc.. just giving a doctors name is absolutely not enough!

Diana Di

The lady from ORL reception was super rude. She was literally yelling at the patients. Then I have waited more than 40 minutes, because Dr. manev was having lunch. I understand they also have to have lunch, but then why do they accept to book an hour during their lunch break? For 145 leva they don’t care at all for patients

Jing

The Bulgarian doctor in this hospital had a terrible attitude. She didn't speak English and asked me to bring a translator with me. I could speak a little Bulgarian and could describe my condition. But she didn't want to communicate with me at all and asked me to get out!!! Not friendly to foreigners at all, bad review

Alice Burenko

Today 21stid March, I had a scheduled check-up at the gastroenterology department. Cardiogram, blood test, fibroscan and ultrasound. I arrived at the reception at 7:40 am. I had a last meal at 6:00 pm previous day. I spent 3 hour waiting for the registration wihthout possibiluty to eat or drink while expecting the blood test. I would inquire at hospital administration if this is normal? Spend 3 hours waiting and filling out documents 3 times? Think about the people who come travel from afar. I hope that you will correct this issue.

КИНО МЕТРОПОЛ

Some of the biggest specialists here are Dr. Vasev, Assistant Professor Lozanov. I have personally used their services

Tisho 1001

Doctors treat people well

Dimitar Martinov

This is probably the largest hospital in our country. Accidentally, and unfortunately for personal health problems, as well as for relatives and relatives, I have used most of the wards of the hospital, almost from the very opening. I dare to say that he has the best organization, technique and specialists for the treatment of all ailments and conditions. The price, of course, is not low, but the service and the way it is obtained is well worth it. Some of the advantages are a large and clean building with order and functionality, modern and modern equipment, good specialists. There are, of course, some drawbacks, but overall they are minor and can be overlooked.

Ivan Pukarev

Unfortunately, Tokuda is no longer the same, it used to be the best clinic in Bulgaria, now there are almost no good doctors, the prices are insane, and most importantly, the treatment was zero, I recently received ARI, I paid 100 lev for writing us aspirin 🙈😂. Today today came with skin problems, paid 70 lev, the doctor was not competent, looked with glass eyes, prescribed zinc ointment))) Thank you for zinc, for 70 lev)))