Individual treatment program and cost estimate
Average answering time – 5 minutes
Marina Y.
Sep 18, 2025
I recently had my augmentation-mastopexy done at Urban Plastic Surgery Clinic and have never been more happier with my choice! Even from the very beginning, they have been the utmost professional and kind. Every step of the way, they have been incredibly helpful with navigating my journey.
Every time I step in, I am immediately greeted and taken care of. I never have to wait for long. The staff has been consistently warm and welcoming. I feel their communication is top-notch. They not only reply promptly but also follow up to make sure we are always on the same page. They took the time to explain and disclose anything needed and made sure I fully understood everything.
When consulting with my surgeon, I never felt more self-assured about my choice. He fully listened to my wishes and concerns and gave personal feedback and suggestions. Above all else, he listened to what I wanted and provided me with exactly that, while being honest and realistic about my results. He never tried to change my mind or upsell me. He was careful to talk with me instead of at me. I felt he was wonderful at consulting with me, covering many of my concerns before I even felt the need to ask. He gave wonderful recommendations based on my desired results. I never once felt rushed or pressured into a decision. He didn’t leave until I was satisfied with my consultation. Thanks to this, I felt more secure and confident about my decision and results even way before my surgery date.
In the days leading up to my surgery date, I was well-informed about every upcoming step. Any questions were thoroughly answered and explained in depth. Any nerves were quickly dispelled.
On the surgery date, I was given wonderful bedside manner and the best service possible. They assured that I was in the best condition before being discharged from the clinic. The recovery was better than I expected. Any questions or concerns I had regarding my condition were quickly answered, and they were more than happy to address my concerns in person if I wanted, with no hesitation.
As for my results, I was very realistic about the outcome of scarring. However, to my wonderful surprise, I had even less scarring than I imagined. Thanks to my Doctor taking his time crafting my results, the scarring has been minimized even more than I thought was possible. I was shocked when the bandages came off. I already felt instantly more confident in my skin and I knew they were only to get more natural from then on. Every day I fall more and more in love with my results.
I am so incredibly thankful for Urban Clinic for taking care of me in a very personal way, not like just another number. I have found my new go-to clinic for all my future corrections or enhancements. I only wish I had discovered them sooner!
