It was a very good experience for us, and I will use this service in the future if necessary. All the answers to my questions were given. Everything is very organized. They have their own counter at the airport, where they arranged a transfer for us and brought us comfortably to the hotel. We were accompanied everywhere. The price of the service was as agreed in advance. There were no additional payments. I only spent money on my husband's eye drops at the pharmacy, but they're sold at affordable prices. The hospital is very modern, it's a large complex, there's a university nearby. The hospital has a special department for dealing with foreign clients. We didn't run, we weren't looking for anything, Mustafa was with us all the time and made arrangements for everything himself. There were a few days between the diagnosis and surgery, and we managed to book several tours of Istanbul. It helped us relieve the tension of worrying about the surgery. My husband has an agimatism, he got the best lenses in the world that exist right now. These lenses were made specifically for the parameters of his eye. It's been less than a week since the surgery, but my husband says he can see some things even better than he had with glasses before. The rehabilitation is not over yet, he has to drip eye drops on schedule for a month, take care of eyes, and don't lift heavy things and rub eyes. The doctors have done their job, now a lot depends on how clearly my husband adheres to the doctor's recommendations. It was a very good experience for us and we are grateful for the treatment provided.
Reply from IBRAHIM KADIOĞLU
representative of Valued Med Hub Hospitals
Feb 26, 2026
Thank you very much for your detailed and heartfelt feedback about your experience with VMH Hospitals.
We are truly happy to hear that you felt supported, informed, and comfortable throughout the entire process — from the airport transfer to the hotel arrangements, hospital visits, and surgery. Providing a well-organized, transparent, and stress-free experience for our international patients is one of our top priorities.
It is especially wonderful to know that your husband is already experiencing improved vision after his astigmatism surgery and customized lens implantation. We are proud to offer the most advanced lens technologies tailored individually to each patient’s eye parameters.
We are also pleased that you had the opportunity to explore Istanbul during the waiting period. Feeling relaxed and supported before surgery is an important part of the healing journey, and we are glad Mustafa and our international patient department were able to assist you every step of the way.
As you mentioned, the postoperative period is just as important as the surgery itself. Following the doctor’s recommendations carefully — using prescribed eye drops regularly, avoiding heavy lifting, and protecting the eyes — will help ensure the best possible long-term results.
Thank you again for your trust and kind words. We wish your husband a smooth and complete recovery, and we are always here for you should you need anything in the future.
Warm regards,
VMH Hospitals Team
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