Medical travels are safe. With us

All Bookimed patients are supported by medical coordinators — personal assistants with higher medical education. Each of them is an expert with relevant clinical and research experience. Meet our team

What services do they provide?

• Match hospitals and doctors right to solve the patient's medical issue. They study every request in detail, take into account the patient’s needs and preferences.
• Get individual treatment programs from the hospitals you've chosen, agree on the trip details and dates.
• Monitor the correctness of all documents and, if necessary, arrange the translation into the required language.
• Arrange second medical opinion.

The Bookimed Care Department helps our patients arrange medical trip and resolve any unforeseen issues during it. Our employees stay in touch 24/7 and never leave you alone in another country.

Factors that medical coordinators take into account matching the hospital

• The doctors' experience. Conditions are managed by specific doctors, so it's important to be sure of their high qualifications and relevant skills.
• The quality of medical services. We use international certificates and accreditations from independent organizations (as JCI, ISO etc.) as its proof.
• Latest treatment guidelines. They contain information on the most effective treatment regimens.
• Modern technical equipment. The equipment of the latest generation is often the most efficient and safest.
• The level of service at a medical center. Comfortable environment is important for the patient's state of mind.
• Your wishes. We will select hospitals according to your preferences — geographical location, wards, required additional services, etc.

Bookimed Medical Coordinators:

• speak 10+ languages, including English, German, Arabic
• support patients for 1.5-2 years and find solutions even for the most severe and rare conditions
• write scientific papers for obtaining academic degrees
• take training and internships in international medical facilities
• participate in relevant conferences and congresses around the world
• visit partner hospitals to be sure of the quality of services provided.