Sertac Demirel

Many thanks to the Bookimed.com team for their efficiency and professionalism! This is not the first time I have used the services of this wonderful team and, as always, everything is smooth, fast and efficient. For my examination (thyroid biopsy) and Health Check Up, I was offered the Memorial Clinic (Istanbul) Memorial - A wonderful clinic, with world-class medical equipment and highly qualified, experienced doctors. The clinic provided me with a transfer to/from the airport. Upon arrival at the clinic, I was met by the coordinator-interpreter Lale, who was constantly with me all days during my examination and helped not only communicate with the doctors, but was also constantly in touch and resolved all my questions during a visit to the clinic. Despite the fact that there are a lot of patients in the clinic, all procedures and examinations were carried out on time, according to the previously provided schedule. Memorial Clinic truly provides world-class medical services. Thank you very much for your work and responsiveness! 🙏

Good afternoon. I liked the clinic, new, modern. Doctors and staff also make a good impression, I have no complaints. But my curator at the clinic gave me the address of one clinic, and on check-up she signed me up for another, because of this I had to change the hotel upon arrival so as not to drive through traffic jams every day. I lost money on hotel bills and taxi fares and it was very frustrating to deal with this attitude. The coordinator Daria, who worked with me, well done, was attentive. But the work of the girl who gave me the wrong address of the clinic, because of which I lost time and money, can only be assessed as a minus.

I'll start with the organizers from the bookimed website, they are terrible, a lady named Olga Tarnavskaya, promising all the appointments to the clinics, promising that their coordinator from the clinic would meet us, she lied as best she could. We were met by an interpreter who had no idea of our medical history, where should we start,. Olga Tarnavskaya was interested in how much money my parents and I were spending quietly so that after our departure we would know in advance how much interest we would receive. The staff of the memorial clinic turned out to be two times worse than these, a clinic that says we are 1st in Turkey and 21st in the world, the level of service is below the baseboard, The doctors are not bad, but for this money they are trying to knock you out as much as possible by driving you into all unnecessary rooms they don’t rip off real money, in Germany for this money you can be treated by good professors, you won’t be re-recorded 10 times like in a memorial, the girls at the receptions are a separate story, it feels like you owe them something, it’s not real are arrogant. I am not a competitor and not a paid review, I am a real person who does not advise going to this clinic for treatment.

We booked kids full check upp with Bookimed in Sisli Memorial Hospital! From the beginning, when I was looking wheee I can make this appointments, Bookimed been very helpful and professional, providing all the information what I asked! Well explain for me the prices and what included in that package! Bookimed arrange appointments for me, as well airport transfer ! On the day of my appointments, straight in the morning they send for me phone number of person who can help me in hospital and as well a phone number of our translater! As soon as we arrived we call them, and in few minutes they met us! During all our check ups our translater been with us! He was very professional and nice, providing all the information on each step of our check up! Plus he spoke Arabic language what is my husband native language! The hospital it self is very good, clean, with all new equipments! We deal with different doctors, from different departments, and all of them been very good, polite! Some spoke no bad English! They been very good with a kids , and make us feel very welcoming! No rush, they take a time to answer for all or questions and explain everything! As well as nice thing in the middle of our check ups, we got free vouchers for breakfast and coffee ( which was very good). In general we stay very happy with a service we received in the hospital, and from Bookimed team! They been always in contact with us, and following every step, from the moment we been looking for hospital, till the end of our check ups! I would recommend Bookimed as trustable company, providing good service! And I would recommend Memorial Hospital Sisli for a pediatririon check ups!

The translators are very unprofessional and they do to the work properly they don’t explain anything they rush you in everything till you pay the hospital the doctors explain very poor they don’t give you follow up you pay a lot of money for investigation but you come back unsure of all your diagnosis what they found.