ReLax Smile Eye LASIK

The staff at Bookimed from the initial off-set answered all my questions, queries promptly. I was nervous with feelings swaying about my treatment. Upon arrival in Turkey from the airport transfer onwards, I have got to say all doubts were a contrast as to what I witnessed and to the treatment I received. On the first day the hotel staff were welcoming by the way I stayed local to VMH University Hospital Istanbul Besyol, at a budget I chose the World Point Hotel 700 meters away (Ramada Hotel was even closer.) I'm not arguing with what I paid, hygiene, cleanliness, manners, availability of staff, room, I got and witnessed. The transfer to the Hospital l walked with my translator, who put all my nerves and questions I had to bed, I must say I felt alot better. On arrival I was astounded, the smell of freshness, clean, I had to ask the translator how many floors 9 was the reply, Big, busy different ethnicities different cultures, vast array of people from all parts of the world, I felt comfortable. The level of equipment, the Doctors, staff members would not go amiss in any Country. The treatment I received the interaction which you have with the Doctor was of great effect to me as the knowledge about my treatment gained was instrumental in what was to happen. Overall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you.

The team is very professional, I went with my friend, and all the tests are done before the surgery, the doctor said that the procedure he was going to do was not suitable for me, and he suggested that I should not have the surgery. they do not think commercially at all, everyone is very helpful, I recommend you to go to this clinic

I had laser surgery here and the results were better than I expected. I would like to express my endless gratitude to VMH Hospitals. We are grateful for the services they provided to us.

Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures.

My Experience with Bookimed and VM Medical Park Hospital in Istanbul I recently had surgery in Turkey, and I must say, my coordinator Olya was an incredible professional. She was with me every step of the way, always available 24/7, a true angel! Thanks to her, I chose this hospital and Turkey instead of the Czech Republic. Olya’s support was crucial in my decision, and I’m forever grateful to her. Special thanks to our guide Said, who was always available, no matter the time of day or night. He helped resolve every issue between me and the clinic, providing a smooth experience throughout the process. The doctor who performed my surgery, Alperen Koç, was outstanding. From the initial consultation to the operation itself, everything went smoothly, quickly, and painlessly. He’s truly a high-level professional who’s there to treat patients rather than make money off them. I deeply appreciate all of his care and expertise. A week has passed since the surgery, and I feel good, though my vision hasn’t fully returned yet. However, this is normal, and I’m confident that it will improve over time. I can confidently recommend Bookimed and VM Medical Park Hospital in Istanbul. Cons: The main downside of my experience was with the hospital’s billing department. They requested payment in cash, but we were not informed about this before traveling to Turkey. If you want to pay by card, they charge a 20% commission, which is an unreasonably high fee. I’d also like to mention someone named Timur (I don’t remember his last name). In front of patients, he was speaking in Russian with a female colleague, assuming we didn’t understand the language. They said something like, “People are so stupid; it’s hard to work with such dumb people.” This kind of behavior is completely unacceptable in the presence of patients. Such conversations seriously undermine the clinic’s reputation and are inappropriate in a professional healthcare setting. Therefore, I strongly advise anyone planning a visit to clarify all financial and organizational details