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Verified Patient Reviews on Clinics, Doctors, and Treatments

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Yevhenii Khomenko • FUE hair transplant in Hair Clinic Poland

Jan 14, 2023
Verified review.
Verified review.

I had 4500 grafts transplanted

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Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
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Igor' Kovtun • Rhinoplasty (nose job) in The Nose Clinic Poland

Apr 12, 2024
Verified review.
Verified review.
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To say that I was shocked by the doctor's approach to treatment is to say nothing. My impressions to you, just do not wish to experience. The operation was agreed in advance counselling and my wishes. The day of the operation came. In the morning I was picked up from the hotel and with an interpreter, I went through all the analyses. On the question when I will have a meeting with the doctor I was told at 9 am then I pointed out that I am allergic to one drug. But they wouldn't give me any medication before the operation without the doctor's consent. When I was already changed clothes for the operation ( I apologise myself in underwear, in an operating gown ) came the doctor and began to explain to me on his hands that it can not be like this, as I want and he sees it all differently. He began to explain to me with his fingers how it will be. Interrupting the interpreter. The interpreter couldn't keep up with the translation. Hurrying me to make a decision. I replied that I couldn't make a decision without seeing any pictures of what was waiting for me. Then after about an hour of dialogue, the doctor corrected the curvature of my nose on the telephoto in front of me and said here's what awaits you and covered the tip of my nose with his hand. Again we heard my refusal, to which I was told there is no time and I have to make a decision. They told me there was no time and I had to make a decision. My wishes were ignored. What was agreed upon before the operation was changed. My wishes were to correct the curvature and to change and reduce the tip of the nose. The result of the operation is that the curvature was not corrected and the septum remained the same. But the cartilage was grown on the side, which I did not ask for at all, and the nose was visually enlarged and the tip was corrected. Now I'm just shocked with my appearance to say the least. Everything was done at the discretion of the doctor. He ignored all my wishes. Putting me in front of the fact. Without showing me a single photo of what's in store for me. Explaining it to me on my fingers.
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Anonymous • Rhinoplasty (nose job) in B.Care Medical Center United Kingdom

Mar 15, 2025
Verified review.
Verified review.

I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands!

Had a rhinoplasty at B care hospital and the care the team provided was amazing. Just wanted to write this to reassure anyone looking into it, as my family were concerned about me heading out to Thailand to have the procedure as a lot of families would be. The hospital and clinic were sparkling clean. The co-ordinator, nurse and doctor were all just lovely and very attentive to my needs. There was no difficulty communicating with the doctor who went through exactly what would be done during the procedure. One thing I was happy about was the 2 nights in hospital - other places I looked at only gave you one night, or even home the same day. Being sleepy after the surgery, I wouldn't have wanted to go back to my accom the same day. I was grateful I had the lovely nurse Mariko looking after me. Also the room at the hospital was lovely - spacious and bright with a nice en suite and all the facilities you would need. I also realised I had tonsillitis on the day I left the hospital (I think I got it before I even had the surgery) and the team were very caring and made sure I had all the medications I needed for that too, before going back to my accommodation. I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands! Bookimed were also really good at keeping in touch and my coordinator Marsela was patient while I took my time to decide if I was going to go ahead with the procedure in the first place, and was always there to answer any questions I had. All very much appreciated!

Alina Horodetska • Eyebrow transplantation in Adem and Havva Medical Center Germany

Jun 22, 2025
Verified review.
Verified review.

The operation was performed by Ayşegül Kaya - a doctor with golden hands! She is a true professional, very attentive, careful, with aesthetic sense and great experience

I would like to sincerely thank the whole team that accompanied me through this important stage - from the first steps to the eyebrow transplant procedure itself! Special thanks to Christina, my medical coordinator from Bookimed platform. She was there for me from the very beginning: she answered all my questions, supported me, explained everything as clearly and kindly as possible. Thanks to her, the whole process of organisation went smoothly and calmly. I felt that I could rely on her completely, which is invaluable! I would also like to thank Bibi, the interpreter at the clinic in Istanbul. She met me, helped me to orientate myself, was there for me the whole day of the operation and took care of me like a family member. She made me feel confident and relaxed. It was very pleasant and I am really glad that she accompanied me on this trip. The operation was performed by Ayşegül Kaya - a doctor with golden hands! She is a true professional, very attentive, careful, with aesthetic sense and great experience. I chose the FUE Sapphire transplant and the result exceeded all my expectations. Even a few days after the operation, you can already see how beautiful and natural everything looks. Adam and Eve Clinic has given me not only a new look in the literal sense, but also self-confidence. Thank you for your care, professionalism and warm-hearted attitude! I definitely recommend it to all girls who dream of beautiful, thick and natural eyebrows.
About Bookimed service
My experience with Bookimed has been very positive. I asked for help in choosing a clinic for treatment abroad and received fast and professional support. The coordinator accompanied me at all stages: from choosing a clinic to making an appointment and organising travel. I especially liked the fact that all communication was as transparent and prompt as possible, and the services were free of charge for the patient. This gave me a sense of confidence and peace of mind in such an important situation.
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Žaneta Majringer • Facial Fat Transfer in SAERO Plastic Surgery Canada

Apr 26, 2025
Verified review.
Verified review.

By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post-op

One would fear that flying to a foreign country where you don’t know the language would be stressful and scary. Not only did the staff (Joanne <3!) make that all a cakewalk, the clinic’s aftercare was top notch, they really went above and beyond for me. And I am NOT an easy patient—I need to know every chemical in the anesthesia, I negotiate different antibiotics, make them go over my 21 daily supplements, etc—I kept them BUSY and was shown nothing but continual grace and warmth, and was always responded to promptly. By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post op. As for the surgery outcome, I didn’t even need a Tylenol it was that painless, I was able to walk around and enjoy Seoul every day after my mini lift, and although I’m still swollen at just under two weeks out, I already look ten years younger and am loving what I’m seeing. Dr. Park knows what he is doing, he’s done 3000+ facelifts (yes I asked), he has superb attention to detail, a true artist’s hand, and is a friendly and gentlemanly doctor!
About Bookimed service
Bookimed staff checked in on me several times via text ensuring that everything was going well with Saero, which it was.
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