Individual treatment program and cost estimate
Average answering time – 5 minutes
Jennifer • Facelift United States of America
Sep 4, 2025
Verified review.
I am 3 months post op and I have zero regrets
The experience I had with Dr Marroquin far exceed my expectations. I am an American living in Miami, FL. I inquired with surgeons locally before deciding to travel abroad for my deep plane face and neck lift with blepharoplasty. After extensive research I found Dr Marroquin, I read through all the patient testimonials I could find and looked at all his before and after photos. I reached out to him via Bookimed. At first I thought I was being scammed, the people at Bookimed did not speak very good english, I could tell I was communicating with a non native english or spanish speaker. The communications came in at weird hours of the day. After a few back and forth, I said I would not proceed any further without speaking with someone from Dr Marroquins office. That same day someone claiming to be Dr Marroquin contacted me on Whatsapp. I thought for sure it was a scam, so at first I ignored him. In Miami you would have to be dying in order for the surgeon to speak with you directly. I told him I was feeling uneasy and he suggested we set up a video call for later that day, I thought there is no way its going to be him on the phone, and sure enough it was him! He took his personal time on a Sunday to call me. We spoke for almost an hour, and at the end of that call I was 100% sure this was my doctor. He is so down to earth and approachable, he made me feel so at ease. I let him know the next day I wanted to proceed with the surgery, from that point on I only communicated with him. He helped me to schedule the surgery, my preop appointments and made recommendations for recovery houses. In less than a month I arrived in Guadalajara, he met with me the next day and we discussed the surgery in length. At that point I decided to add a lip lift to the procedure. I passed all my preop and had my surgery on August 26th. Dr Marroquin was amazing the day of surgery, he spoke to me in english (which he speaks very well), he made sure I understood every step of the process. Everything went very well, I spent the next 10 days in Mexico recovering at a recovery house. I spoke with Dr Marroquin every day while I was there. I had zero complications and flew home after 10 days to continue my recovery at home. I am 3 months post op and I have zero regrets. I speak with Dr Marroquin every few weeks and keep him updated on my progress with photos. If you are considering this surgery, I 100% recommend having a consultation with Dr Marroquin, he is an amazing doctor and human being.
I liked how personal the service was, I really got to know my doctor and felt 100% at ease with him.
I wish I would have waited for the recovery house I wanted to use to have availability. They were booked up so I decided to use another one that was not as highly rated. It was not a bad experience, but it could have been better.
About Bookimed service
Bookimed was ok, I was always talking to new people and had to keep updating them on my details.