Anonymous • Hair transplant United Kingdom
Feb 7, 2026
Verified review.
The booking was done via Telegram, but on the day, it felt disorganised, front line staff seemed overwhelmed and uncaring. The surgery staff were nice, caring and seemed professional.
I was seen on the same day, it was well done. The ladies that carried out the treatment were very nice and explained thoroughly the whole process.
Very chaotic. Nobody knew I was there, even though I booked normally. It felt like we were on a conveyor belt, very poor customer service. It felt like, once the money was paid, nobody cared about the level of the service afterwards.
About Bookimed service
Replies can be late at times, communication with the clinic seems poor. 


