Excellent qualified staff. Отличный квалифицированный персонал.
Medicana Atasehir Hospital
85%  patients recommend
2 hospital accreditations of quality
Direct Price Guarantee
The medical center is a Bookimed Official Partner. Thus, we arrange treatment for international patients as a hospital representative with no intermediaries and extra charges.
About Medicana Atasehir Hospital
Medicana Ataşehir Hospital is one of the multispecialty hospitals of Medicana Group of Hospitals in Turkey. It comprises 12 modern clinics and employs over 3,500 medical personnel following world’s standards of treatment.
Medicana Ataşehir Hospital meets quality and service standards of the Turkish Ministry of Health and the Joint Commission International (JCI).
Medical procedures Included
Da Vinci Robotic Prostatectomy + Pelvic Lymphadenectomy
Medical procedures Included
Da Vinci Prostatectomy + Hospitalization
Medical procedures Included
Basic Diagnosis for Cervical Cancer
The cost is individual for each treatment program. To get a cost estimate and treatment program right for you, submit a request. It’s free and doesn’t oblige you to have a medical trip.
Your trust is our top concern, so these reviews are from real people like you. We collect feedback only from our customers after getting medical services in the facility booked via Bookimed.com.
We publish both positive and negative reviews for you to make the best choice. Each review is moderated for compliance with Reviews & Comments Policy.
61 positive reviews on treatment in Medicana Atasehir Hospital
Everything was perfect
RIP off !! We was left there with no transportation to get us back to our hotel When we complained all they said they didn’t have any drivers to take us but we’re quick enough to take our money over £100 for eye test
Things are good. The staff is great. The doctor is a true professional. Всё хорошо. Персонал отличный. Врач настоящий профессионал.
I would like to express my deep gratitude to the staff of the clinic! Everything was just perfect! The warmest impressions of staying at Medicana Kadikoy. Low bow to the real professionals in their field! From the bottom of my heart I want to thank our coordinator Alexey! I fully organized our trip for treatment, at any time of the day I was in touch, helped in any matter! A real professional and kind-hearted person! Low bow to you, Alexey, from the entire Zelenin family from Kazakhstan! May God grant you and your family health and prosperity !!!!
Я бы хотела выразить огромную благодарность персоналу клиники!Все было просто безупречно!Самые теплые впечатления от пребывания в Медикана Кадыкей.Низкий поклон настоящим профессионалам своего дела!
От всего сердца хочу поблагодарить нашего координатора Алексея!Полностью от и до организовал нашу поездку на лечение,в любое время суток был на связи,помогал в любом вопросе!Настоящий профессионал и доброй души человек!Низкий поклон Вам,Алексей,от всей семьи Зелениных из Казахстана!Дай Бог Вам и вашим родным здоровья и благополучия!!!!
The doctor is very nice and attentive! He listened to us, advised us, very helpful. But they didn't get to the operation, for personal reasons! Врач очень хороший и внимательный! Выслушал нас, проконсультировал, очень отзывчивый. Но до операции не дошли, по личным обстоятельствам!
During the pandemic, and partial lockdown in the country, ophthalmology services were suspended. And most countries were under lockdown too. I came across bookimed.com while browsing. At first i was not convinced enough, thought it was a scam. But i was desperate as my brother was completely blind, i travelled all the way to Istanbul. The drivers were very nice, good service, well on time. The hospital staff were very welcoming, and the translator was great. Very much appreciated with the support from bookimed.com, otherwise i won't be to make it to Istanbul. Special Thanks to doctor Mesci, very great job. Definitely i'm going back next year for another surgery. Thanks again bookimed.com
Everything in the clinic was at the highest level. The doctor and staff are the best in their field. The translator is available 24/7. В клинике все было на высшем уровне. Врач и персонал лучшие в своём деле . Переводчик доступен 24/7 .
The medical team overall was excellent! My surgeon, Dr. Umut Zereyak is awesome and indeed a nice person as well. He is very proficient with his craft and he was always making sure that I understood the plan. He truly cares for me as a patient and that’s what I definitely appreciate. During the days for which I was admitted, the nurses and other staff were so helpful and patient enough to care and to assist with my needs. Language barrier could be a challenge but all of them tried their best to communicate well. Also, the medical coordinators assisted me to the best of their ability. They are knowledgeable, very efficient and communicated really well. I have no regrets at all that this was the medical team that I chose. Highly recommended.
Very friendly staff , language is a bit of a challenge but manageable. Food however needs to improve especially for international patients. Ideally there should be a menu to choose from.
10 negative reviews on treatment in Medicana Atasehir Hospital
Bookimed: excellent. Dr. Yonus Yaseen: Excellent. Medicana International Patient Team: Excellent. Medicana Hospital: Clean, professional and beautiful. Doctor/ operating surgeon: Experienced. Surgical Outcomes: Poor. Before considering international medical care please ask yourself are you able to follow up in case of treatment or surgical complications or poor outcomes?? I am a board certified family physician of 22 years. Unfortunately, due to several unavoidable personal and family circumstances as well as The Covid Pandemic, I was unable to practice medicine a few years. This was compounded by gradual loss of vision in both eyes to a point where I was unable to drive, read, work or perform simple activities of daily living. I had already launched my virtual medical practice; however, I was unable to clearly examine patients virtually nor transcribe efficiently. Unable to afford multi-thousand dollar corrective surgeries here in The USA, I looked into seeking medical care abroad. Bookimed had great reviews. I am the last person who does on-line shopping or any other type of consumerism. Desperate, I filled out a simple questionnaire re my complaint and the services I sought. I was simply curious to see what the reply might be and nothing else. To my utter surprise, within a matter of few hours, I received a reply from Bookimed via WhatsApp. I was contacted by Dr Yonus Yaseen, a practicing physician in UK and a Bookimed liaison. Within a matter of a couple of days I was matched with the appropriate hospital, surgeon and the hospital's team for international patient affairs. My family, friends and physician colleagues had numerous doubts regarding the legitimacy of this entire operation esp given the ease with which all my questions were answered by Dr Yonus and the efficiency with which the entire travel agenda was arranged from the minute I walked out of the Istanbul airport to the time I was ready to depart from the same airport 10 days later. Dr. Yonus Yaseen was extremely polite, kind and courteous over the phone. He was able to answer all my questions, Alleviate my concerns and return my calls and texts as often as I contacted him without any hesitancy or frustration. I was matched with The Medicana Hospital in Istanbul with Dr. Cem Mesci (ophthalmologist/ surgeon). I found my international patient contacts at The Medicana, Istanbul to be most professional and extremely knowledgeable. I was met with a driver at the airport, driven to my hotel, The Holiday Inn followed by daily pick ups and drop offs from & to the hotel and the hospital without any problems or difficulties. Duygu was my contact at The International Patient Center, Medicana. Her supervisor was Fehime Yusuf. Both were super intelligent delightful young ladies. I was assigned a young translator, Ahsen Acar. She was nothing but a super delightful, energetic, intelligent, extremely courteous young student working as a translator. Her proficiency over The English language was excellent. Within a matter of 5 days I had my Left followed by Right eye Cataract surgeries with minimal complications. My almost blind left eye recovered with normal vision and no complications within a matter of a couple of days. Unfortunately, my Right eye surgery was delayed. I waited almost an entire day in the hospital room before the surgery. it took place towards the end of the day, took longer time to operate and was accompanied with some discomfort (I normally have a high pain threshold). Upon removal of the patch a day later, I found my right eye vision to be blurry with a floating lens sensation, pain and pressure behind the eye ball and peripheral rainbow colored flashing lights. I extended my stay an a few days in order to follow up with the surgeon before I returned home to Chicago. I was reassured by the surgeon that the discomfort, flashing peripheral halos, the rainbow lights and the blurry vision will improve with time. I should continue with the eye drops. After a few months of seeing no improvement but actual worsening of vision I contacted The Int Patient Contact at The Medicana Hosp who placed me in touch with Dr. Cem Mesci. He was kind enough to communicate with me a couple of times via WhatsApp texts and once via a few minutes of FaceTime call. I expressed to him my concerns and inability to drive or see my patients due to the blurry right eye vision and the same flashy peripheral lights (R eye) along with 'floaters'. Although it had been 4 months since the surgery, Dr Mesci encouraged me to give it another couple of months for the neuroadaptation pathways to take effect and discouraged me from wearing prescription glasses. I was willing to wait having no other options. Unable to afford another trip back to Istanbul, i waited for my right eye vision to improve. Unfortunately, it has only worsened. I am unable to move forward freely due to this vision issue. I would say this would be the greatest, very troubling and most concerning issue if anyone is seeking medical care abroad.... would you be able to follow up for any complications you encounter? Would you be able to afford another trip back? Feeling vulnerable and helpless is not good; however, I am not sure what other options I have. These are the consequences of the choices I, myself, have made. At the time I had no other choice. I have contacted The Medicana International Patient team again with my concerns. Awaiting their reply. Outside this issue, The Bookimed platform itself is excellent. I was and still remain quite impressed with them; particularly, Dr, Yonus Yaseen. He made this entire process very comfortable and easy for me. Highly recommend Dr. Yonus and Bookimed team. thank you.
I didn’t have the operation, you can just say I went to paid appointments. I did not like the fact that the doctor was not familiar with my examinations and analyzes, and before, if I had an MRI, they did an ultrasound scan. It's not clear why. At the same time, the ultrasound did not give the whole picture. Also, only on the spot when the doctor asked me to look at my tests and examinations, the translator tried to translate. Before arriving at the clinic, I discussed in advance what kind of operation I wanted, whether they would be able to do it. The answer was always YES, after arrival already at the reception, NO. Я не делала операцию, просто можно сказать ходила по платным приёмам. Мне не понравилось, что врач не был ознакомлен с моими обследованиями и анализами, также перед при наличии МРТ делали Узи. Не понятно для чего. При этом узи не давал всю картину. Также только на месте когда просила врач смотрел мои анализы и обследования, переводчик пытался переводить. Перед приездом в клинику заранее оговаривала какую операцию хочу, смогут ли они сделать. Всегда ответ был-ДА, после приезда уже на приём-НЕТ.
I’ll start from the very arrival in Istanbul: firstly, the meeting person was 40 minutes late when the airport drove us back, the driver was almost late for an hour, we barely managed to get on the plane, of course there’s a big minus, but the transfer from the hotel to the clinic and back within 3 days was provided on time, which is very good. The recommendations for the clinic are as follows: it is necessary to organize an unhindered and quick examination process. For example, we examined the whole family of 2 adults, 2 children, signed up in advance, but we spent 3 days instead of the planned 1 day and this is only a gastrointestinal examination. We give one analysis / examination, then we wait until the turn comes to another office, and so for 3 whole days. If the clinic claims to be international, then it is clear that patients will be from different parts of the world, and every day of their stay this time and money, so they need to make the process continuous for the patient. They should be “sharpened” at the reception of foreigners quickly and efficiently, this should be a separate direction in the clinic, and not between affairs. For example, I had experience in a clinic in South Korea, they sent everything to me at the hotel in advance: a questionnaire, instructions, etc. Upon arrival at the clinic, I went through all the rooms within a few hours, and then after waiting a little I got the results in Russian, which is the basis for questions to the doctor who advises you. In Medicana, some of the tests that were received at the time of the consultation with the doctor were only in Turkish, in this case, what questions can I have for the doctor? what to discuss with him? If the clinic really claims to be international, English should be a priori. I asked for them in English, but they said it would also take time. Most of the results said will be in a week, then they will translate into English. Now the problems are for me, when they will give me the results and appointments, get them in Bishkek and how then to buy medicines in Istanbul and bring them to Bishkek. For 3 days, I left almost $ 4,500 for examinations in the clinic and I believe that the quality of the services and the service do not correspond to the price.
Начну с самого приезда в Стамбул: во-первых встречающий человек опоздал в аэропорт на 40 минут, когда обратно везли нас аэропорт, почти на час опоздал водитель мы еле успели на самолет, здесь конечно им большой минус, но транфер из гостиницы до клиники и обратно в течение 3-х дней предоставлялся вовремя, что есть очень хорошо.
К клинике рекомендации следующие: необходимо организовать беспрепятственный и быстрый процесс обследований. Мы например обследовались всей семьей 2 взрослых, 2 детей, записались заранее, но мы потратили 3 дня вместо запланированного 1 дня и это только обследование ЖКТ. Сдаем один анализ/обследование, затем ждем пока подойдет очередь в другой кабинет и так целых 3 дня. Если клиника претендует на статус международной, то понятно, что пациенты будут с разных частей света и каждый день пребывания это время и деньги, поэтому им надо сделать процесс беспрерывным для пациента. Они должны быть "заточены" на прием иностранцев быстро и качественно, это должно быть отдельное направление в клинике, а не между делами. Например у меня был опыт в клинике Южной Кореи, они заранее все выслали мне в гостиницу: анкету, препараты инструкции и т.д. По приезду в клинику я прошла все кабинеты в течении нескольких часов, а затем подождав немного получила результаты на русском языке, что является основанием для вопросов к доктору, который тебя консультирует.
В Медикана некоторые анализы, которые были получены на момент консультации с врачем были только на турецком, в этом случае, какие у меня могут быть вопросы к врачу? что с ним обсуждать? Если клиника действительно претендует на статус международной, английский язык должен быть априори. Я их просила предоставить на английском, но они сказали это тоже займет время. Большинство результатов сказали будут через неделю, затем они переведут на анг. Теперь проблемы для меня, когда они выдадут мне результаты и назначения, получить их в Бишкеке и как затем закупить лекарства в Стамбуле и привезти их в Бишкек. За 3 дня я оставила в клинике почти $4500 на обследования и я считаю, что качество услуг и сервис не соответствуют цене.
The facility is great but the nurses do not listen and they always in a rush. the nurses do not take their time and they are always in a rush. they need nurses who at least speak English to attend to international patient because the nurses keep assuming I speak Turkish. Dr. Birol Virul how is a very great doctor and professional. he cares about his patients and I will give him a 5 star. Mustafa Kaşka was also a good one.
It all started with the fact that the amount for the analysis indicated by e-mail did not correspond to the actual one, although nothing was ordered additionally. They said they were wrong and I had to pay extra, since the money was with me. I asked for a check where the prices for each analysis are written, the employee could not give it in any way, we waited 15 minutes and agreed that they would throw it in the mail. But they did not throw off. A few days later, after several of my messages, they still took a photo from the computer screen about how much I paid, but specifically how much the analysis cost, I did not write a consultation. They also could not understand what kind of analysis was needed, although it was he who was interested, and after a second examination he was taken. They said the tests will be ready 7-10 days. A week later I wrote, but the analyzes were not yet ready. Initially, the payment was for the analysis and consultation of the doctor after the results. Now 3 weeks have passed, no analyzes. There is no explanation either. I was interested in other clinics in Istanbul, such analyzes are done in 7-10 days. I’m no longer in Istanbul, I won’t be able to consult a doctor. If I knew that it would be so, I would not even start anything. Everyone even asks where the analyzes are, then there is no answer, but they don’t read the Messages, when I write the second, third time, then they simply answer that they don’t. I would like to return the money so that it would be possible to take tests in another place. Всё началось с того, что сумма за анализы указанная электроном письме,не соответствовала фактической, хотя ничего дополнительно не заказывала. Сказали ошиблись и мне пришлось доплатить, благо деньги были с собой. Попросила чек, где расписаны цены за каждый анализ, сотрудник никак не мог его дать,мы прождали 15 минут и договорились, что скинут на почту. Но не скинули. Через несколько дней, после нескольких моих сообщений всё таки скинули фото с экрана компьютера о том, сколько я заплатила, но конкретно сколько стоит анализ, консультация-не написали. Так же никак не могли понять, какой нужен анализ, хотя именно он и интересовал, и после повторного осмотра его таки взяли. Сказали анализы будут готовы 7-10 дней. Через неделю я написала, но анализы были ещё не готовы. Изначально оплата была за анализы и консультацию доктора после результатов. Вот уже прошло 3 недели, анализов нет. Объяснения тоже нет. Интересовалась в других клиниках Стамбула, такие анализы делают за 7-10 дней. Я уже не нахожусь в Стамбуле, к доктору прийти на консультацию не смогу. Если бы я знала, что так будет, даже бы не начинала ничего. Каждый даже спрашиваю где анализы, то нет ответа, но не читают Сообщения, когда пишу второй,третий раз, тогда просто отвечают, что нет. Хотелось бы вернуть деньги, чтоб была возможность сдать анализы в другом месте.
I had a bad experience. The therapist was rude and did not professionally answer questions. У меня был плохой опыт. Терапевт был грубым и не профессионально отвечал на вопросы.
I am satisfied with the healthcare, equipment quality the physician . But the medical coordinator does not speak English it was very hard to communicate but she tried everything she could .Other than that everything was perfect. Its good to assign a person with basic english skills .
I can say that I was in the hospital Medikana, passed an analysis of urology (secret from the prostate), they explained to me that the analysis is expensive and if there is any infection, it will all be visible there. Могу сказать что был в больнице Медикана, сдал анализ по урологии (секрет с простаты) мне пояснили что анализ дорого стоит и если есть какая либо инфекция то все она там видно будет.
Hospital accreditations of quality
For international patients
Admission, reception, and guidance services are available 24/7 in all hospitals and centers of Medicana Health Group. Patients on an outpatient treatment plan are informed in advance about the waiting time and the duration of the examination. Elderly and disabled patients are prioritized in access to the services.
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- We find a medical coordinator familiar with the matter
- You get a personal offer with step-by-step guide and the cost estimate
- We arrange your travel including appointment scheduling and flights booking
- You arrive at the hospital, we support you 24/7