Lokman Hekim Istanbul Hospital: Patients Reviews and Experience

The care was exceptional. From the moment I opened conversation expressing my interest in the procedure and process, the Bookimedgroup and hospital team walked with me through every step with excellent communication, accommodating all of the travel mishaps, and ensuring that I was comfortable, and took extremely helpful steps l, at their inconvenience, to make me feel well taken care of. The coordinators, nurses, and doctors were professional, kind, and explained each detail as much as I needed to feel that the procedure would be a smooth, safe, and rewarding. I am extremely pleased with the experience, and have already recommended them to my family member, interested in a different procedure. I would be happy to work with them again, and would not even consider another option. They made things almost too easy. The facility was clean, well staffed, and made the stay as comfortable as could be asked for. Everyone was kind and caring, and really made you feel... safe. I would tell anyone on the fence, talk to the Bookimed team, even as an exploratory conversation. There was no pressure, they are sensitive to people's needs and unique situations. You will not regret it. It was a great experience, and we'll into recovery, they are reaching out, checking on my progress, making certain I am doing well. They are a very pleasent group to work with, and extremely personable. Thank you all for the great experience 🙏

Well, the hospital food is a general human complaint, and doesnt count. Sometimes the nurses and I had language difficulties l, but in most cases l, there was someone available to come and translate specific details. Otherwise, I have zero complaints. It was the best medical experience I have had, so it is difficult to site an improvement, directly.

Everything was communicated well, and done efficiently.

Everything was brilliant, the staff were brilliant, and the doctor was a real charmer! As it turned out, the person accompanying me actually had a shared history with my home town. Everything was top-notch! And the most important lesson I learnt was how skilfully they sold me their service! As we work in the service sector, this is an invaluable lesson.

No comments.

Staff are friendly and the clinic was professionally clean and the nurses were friendly always at your service when you need them everything was properly organised from airport transport to hospital I loved the clinic it was very comfortable wouldn’t mind staying there throughout my recovery,the doctor was friendly always coming to check on you.

The clinic food 2/5 Mayb because I’m not used to Turkish cuisine I ate fruits most of the time.

Everything was quick and efficient. There was a mix-up with my tickets, so I arrived a day early; they arranged a hotel for me, and the price we’d originally agreed on didn’t change. The doctor is brilliant; he did everything to the highest standard. I’m still in the recovery process, but it’s already clear that the result is fantastic. Thanks to Olesya, the interpreter, for her promptness, even outside working hours.

Ismael was there for any questions and got back to me quickly.

a little more information on what is going to happen and when more informed without having to ask.

Coordinator was awesome, very helpful. Very good english, very clear about everything. The proccess was smooth and quick. The doctor did an awesome job and I really thank him for that. I had a driver with me everywhere which was also very nice! Overall a very good impression!

The nurses and personal from the clinic don't speak english at comunication level, but it's not so bad.