Does the widget work with just a few reviews?
Yes, even 3–5 reviews significantly increase trust in your brand. Studies show that 67% of patients are willing to book an appointment after reading just one positive review. The widget also encourages new feedback by featuring a "Write a review" button.
How much does it cost to maintain the widget?
The widget is completely free — including setup and technical support. Your only investment is 2 minutes to fill out a short form. You get a ready-to-use solution with no additional costs for maintenance or updates. Bookimed's support is included at no charge.
Is the widget difficult to install?
Installation takes about 10 minutes and can be done by yourself using our step-by-step guide. Our team is also available to assist you for free. No coding is required, and there is no risk to your website. The widget is compatible with all CMS platforms. In 2 years, there hasn't been a single case of site malfunction.
Will I need to spend time maintaining it?
The widget is fully automated. New reviews appear automatically, and updates happen without your involvement. It's a hands-off solution — most users spend zero minutes per week on maintenance.
Do patients actually read online reviews?
Yes — 92% of patients read reviews before choosing a doctor. Searches like "reviews + clinic name" are among the most popular on Google. Clinics that display reviews receive up to 30% more calls, especially those offering high-cost treatments or just entering the market.
Is the widget suitable for medical clinics?
Absolutely. The widget is designed specifically for medical clinics by Bookimed — a leader in medical tourism. It integrates with platforms like WhatClinic, Trustpilot, and Google, and supports 15+ languages. It uses medical-specific templates and complies with privacy regulations.
Can online reviews be trusted?
The widget only displays verified reviews from trusted platforms like Google and Trustpilot. Fake reviews are not possible — all reviews are linked to real user accounts. Each includes a name, photo, date, and detailed feedback, which builds maximum trust.
Is it safe to install the widget on a website?
Yes, it's completely safe. Bookimed has served over 800,000 patients since 2014, and top clinics in Europe and the US use this widget. It uses standard web technologies, holds security certifications, and includes 24/7 monitoring and backups to ensure stability.
Does the widget replace other marketing tools?
No — it enhances them. The widget increases the performance of Google Ads, improves email marketing conversion rates, and boosts SEO by increasing trust. It also works well alongside CRM systems, chatbots, and social media. A single solution delivers value across all channels.
How often is the information updated?
The widget updates automatically every day. New reviews from Google, Trustpilot, and other platforms appear on your website within 24 hours of being published. You always have the latest reviews without doing anything manually.
What's the best way to use the widget on my website?
Since 84% of potential patients read reviews before making a decision — and this number continues to grow — it's best to display them prominently. You can place the widget on your homepage to grab attention or on individual service pages to build trust in specific offerings.