Lokman Hekim Istanbul Hospital: Patients Reviews and Experience

The care I received from everyone that was involved in my care, from my first contact at the airport, to the, international support services, hospital staff and my consultant. Everything was organised for me.

From start to finish the whole experience went smoothly. Communication between staff and Dr was exceptional and by having a translator present helped greatly. Understood what and when was happening more than I would have in my local hospital. Clean, Caring, Smooth transitions, patient led and patient at the front of every decision, even being home I can contact the clinic and get a timely response. The Dr was open and honest, had a great sense of humor and has given me some neat scars. The staff were fabulous , they listened and talked you through as much or as little as you wanted

I would have liked an itinerary, some more information of where to be at what time and how I was getting there. Some aftercare in paper format so that I could go back and read that rather than contacting the clinic would be great.

The care was exceptional. From the moment I opened conversation expressing my interest in the procedure and process, the Bookimedgroup and hospital team walked with me through every step with excellent communication, accommodating all of the travel mishaps, and ensuring that I was comfortable, and took extremely helpful steps l, at their inconvenience, to make me feel well taken care of. The coordinators, nurses, and doctors were professional, kind, and explained each detail as much as I needed to feel that the procedure would be a smooth, safe, and rewarding. I am extremely pleased with the experience, and have already recommended them to my family member, interested in a different procedure. I would be happy to work with them again, and would not even consider another option. They made things almost too easy. The facility was clean, well staffed, and made the stay as comfortable as could be asked for. Everyone was kind and caring, and really made you feel... safe. I would tell anyone on the fence, talk to the Bookimed team, even as an exploratory conversation. There was no pressure, they are sensitive to people's needs and unique situations. You will not regret it. It was a great experience, and we'll into recovery, they are reaching out, checking on my progress, making certain I am doing well. They are a very pleasent group to work with, and extremely personable. Thank you all for the great experience 🙏

Well, the hospital food is a general human complaint, and doesnt count. Sometimes the nurses and I had language difficulties l, but in most cases l, there was someone available to come and translate specific details. Otherwise, I have zero complaints. It was the best medical experience I have had, so it is difficult to site an improvement, directly.

Everything was communicated well, and done efficiently.

I had a great experience from start to finish. The entire team was professional, kind, and supportive throughout my facial surgery journey. They made me feel comfortable, answered all my questions, and provided excellent care before and after my procedure. The clinic was clean, well organized, and the follow-up during my recovery has been outstanding. I’m still healing, but I’m very happy with my experience so far and grateful for the care I’ve received.