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Updated: May 2024

Bumrungrad International Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with Bumrungrad International Hospital in Thailand
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What patients say about Infertility at Bumrungrad International Hospital

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 21, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 21, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 21, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 21, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 21, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 21, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 21, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 21, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 21, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 21, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 21, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 21, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 21, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 21, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
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1

⭐️ Top-Rated Clinic

4.6 Excellent

514 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

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2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

35 years of experience

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Reviews.86 patients have trusted Bumrungrad International Hospital with their treatment journeys in Thailand

Patient reviews

4.6
Excellent score
127 patient verified reviews
1 star
0%
2 stars
0%
3 stars
10%
4 stars
20%
5 stars
70%
Bumrungrad International Hospital overall rate includes
4.7/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.8/5
Language assistance
4.8/5
Support
1-10 of 86 reviews
Banu • Neurological examination
Kazakhstan
Dec 2, 2023
Verified review.
Thank you very much to Anna from Bookmed, who organized an online consultation for my husband, she is a very responsive and kind person
Thank you very much to Anna from Bookmed, who organized an online consultation for my husband, she is a very responsive and kind person. She answered me at any time, the time difference was big. Thanks a lot! The doctor said that the diagnosis was good and we finally calmed down. The doctor waited until the MRI was loaded and rescheduled the appointment
About Bookimed service
Perhaps I was lucky with the coordinator Anna. Such a good-natured and sympathetic person, a professional in his field. Thanks a lot! I felt like my mom was helping me
Anonymous • Urological examination
Thailand
Dec 12, 2018
Verified review.
Everything at Bumrungrad was above average, except the fact that they told me they d send me quotes on different procedures within 3 days and it took one full month and me pushing them 3 times in order to get these quotes. That is far from what anyone would expect from an hospital of this international standing. On the flip side though, the people from Bookimed were awesome and i was happily surprised by they re professionalism, presence and speed of response to any of my inquiry. I will recommend Bookimed's services to everyone i know that are in need. Keep it up Bookimed and all the best! :-)
Prema • Thyroidectomy
Bangladesh
Sep 10, 2023
Verified review.
Bookimed had suggested me the best doctors for my kids and myself
Bookimed had suggested me the best doctors for my kids and myself. As I preferred to have my booking in the Bumrungrad hospital, they exactly understood my requirements and provided with great help. For anyone who doesn’t have any experience also will get proper guidance from bookimed. Thanks a lot.
About Bookimed service
I have mentioned my bookimed experience in my hospital experience already. This is a great platform for anyone who wants to experience abroad medical services. Their customer service always ensures the customer needs.
Anjumah • Plastic Surgery Consultation
China
Jan 14, 2024
Verified review.
the Doctor was nice and polite
The online consultation was done through a WhatsApp video because that was the only suitable network due to the country where am based .it was successful as the doctor checked all the areas he will work on and the conversation was fluent and the Doctor was nice and polite too the only problem is the time of the consultation was short
I like the fact that I could communicate well with Doctor in English unlike here in China 🤦🏼‍♂️🤣
The only think I didn’t like was the timeframe was short
About Bookimed service
The Doctor in charge of the Booking is extremely polite ,kind and very patient.Always ready to help especially with the payment process because I am in a country whereby international payments are difficult and even impossible at some points
Alejandro Gutierrez • Colonoscopy
Guam
Aug 30, 2022
Verified review.
The whole experience was very positive
Bumrumgrad Hospital is an amazing facility. All the staff is kind and helpful. Extremely efficient at getting you in and taken care of. I used Bookimed.com to assist in arranging my appointment. When arrived there were no surprises.. It exceeded my expectations. I have referred a friend to Bookimed.com without hesitation. They provided timely feedback . The whole experience was very positive.
About Bookimed service
Absolutely satisfied
Anonymous • Epilepsy
China
Aug 5, 2019
Verified review.
"The medical team gave us the best of care and showed professionalism, and at the same time friendly
The medical team gave us the best of care and showed professionalism, and at the same time friendly. Even though the result I wanted couldn't be achieved but I really appreciate the support and care I received from Dr. Anna. Bumrungrad International hospital gave us the best of care and professional advice I must say once again. I'm still seeking medical attention for my wife's "Diffuse Cerebral Dysfunction". That's the diagnostics and results we received from Bumrungrad International hospital Bankok! Thank you!
About Bookimed service
I'm really satisfied with the support I received from Dr. Anna Mamina!
Аlla • Colonoscopy with Polyp Removal
Thailand
May 3, 2024
Verified review.
I feel better
I came in with unexplained intestinal pain. I was helped promptly. Opinion of different doctors + examinations were collected. In the end, herbal medicines were prescribed. I feel better. And I'm glad.
About Bookimed service
Attentive, prompt, courteous. All my requests were taken into account. All my questions were answered.
Mohammed Tarique Aziz • Consultation with an ophthalmologist
Bangladesh
Feb 22, 2024
Verified review.
special thanks to the doctor
the doctor advised me but she didn't tske any charge from me, she gave me her best advice and time. she described every thing about my problem and advised for the solution. special thanks to the doctor.
every thing was good.
try to improve the price. because the price is not suitable for everyone. if price is low you will get more patients from the world. thank you.
AbdulHameed Mohsen Zuhair Mohsen • Thyroid disease
Bahrain
Jul 19, 2019
Verified review.
"At the end, I wish to thank the Bookimed team for all the effort and the help I had for making the consultation happened successfully
The hospital is very modern in building and very organised since arrival you will have someone from the administration to assist in registration and then will take you to the clinic where your appointment is scheduled. Waiting time is reasonable, it is always expected to wait sometimes after your scheduled time to see the Doctor. In my case, I think I should have taken an appointment from first day to directly see the surgeon and not the endocrinologist. Do two days had been spent with the endocrinologist to repeat exactly the same procedure that I had completed in Bahrain, ie repeating the ultrasound which became in result exactly as a replica of the report done in Bahrain. One test was done new which was the anti thyroid plus vitamin D which I thought unnecessary. I do not know! . Any way after meeting again the endocrinologist with results of ultrasound and lab test results, she decided to refer me to the ENT surgeon who saw the ultrasound taken at Bumrungrad Hospital Nd my local hospital plus the biopsy reports and recommended operation to remove the the right thyroid node and if found being cancerous then again tho remove the left side node, A period of two weeks was advised for operation and follow up. I asked for an estimate then I was given a rough estimate for an operation which is probably three times the total cost of the operation in Bahrain, and their estimate did not cover pre operation procedure, not the admission cost , not the follow up visits changes neither the medicine. In conclusion, in my particular case I found my self to probably to be spending 8 times the cost if am going to do the same treatment I bahrain. At the end , I wish to thank the Bookimed treat for all the effort and the help I had for making the consultation happened successfully. From the bottom of my heart big THANKS to all and I wish you a good luck. Yours , Hameed Zuhair
Roy • Consultation with a gastroenterologist
Indonesia
Jan 30, 2023
Verified review.
The results are accurate and I am very glad
My name is Roy. Saputro. I come from Indonesia. I like very much how this hospital is working. The tool is also update . My sickness is handle a good hand in a patient doctor