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Updated: Jun 2022

Emsey Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

5.0
Overall patient satisfaction with Emsey Hospital in Turkey
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What patients say about Neurological Rehabilitation at Emsey Hospital

How effective are the treatment results?

Patients report seeing neurological rehabilitation results 'from the first days' of treatment, with improvements in pain relief and movement restoration happening quickly. One described how 'pain, stiffness of movements are gone' during their stay. Physiotherapists receive particular praise, with patients calling them 'very patient and kind' and 'the best in their business.' Some noted staffing could be more adequate, though the overall treatment outcomes remained positive. The Head Doctor earns recognition for patience and skill in treating patients. Families report children being 'happy to work with this team,' suggesting the approach works well even for younger patients.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish neurological rehabilitation facilities as modern and well-equipped. One called the accommodation 'more than excellent' with 'modern and advanced devices.' Another found it 'very cozy and comfortable' - a 'wonderful place for treatment and relaxation.' The infrastructure gets praised as high-quality with good amenities. Some noted that patient rooms in rehabilitation blocks can be small with uncomfortable seating for long-term companions, though this didn't overshadow the overall positive experience. Facilities are described as 'very well organized' with everything patients need for effective rehabilitation.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Рилка
Turkey
Mar 14, 2026
Verified review.
Клиниката е на много високо ниво. Подхожда се с висок професионализъм, голямо внимание и перфектно обслужване на пациента. Тъй като сме в началото на лечението на сина ми това е моето мнение до този момент.
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.
Marwa mahmoud
Turkey
Mar 14, 2026
Verified review.
The accommodation was more than excellent. The services were also very excellent. Dealing with the patient and the companions was also very, very classy. In addition to their modern and advanced devices.

How supportive and caring is the clinic staff?

Patients consistently describe the staff as 'very caring and attentive' with physiotherapists who are 'very patient and kind.' One family highlighted how team member Melih 'helped us a lot on organizational issues,' while physiotherapists Hussein and Zhannan were called 'the best in their business.' The Head Doctor receives particular praise for having 'humility and patience to treat his patients well.' Some noted that a few nurses could benefit from additional customer service training, though most staff demonstrate strong commitment and professional knowledge. Overall, families report feeling well-supported throughout their rehabilitation journey.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Рилка
Turkey
Mar 14, 2026
Verified review.
Клиниката е на много високо ниво. Подхожда се с висок професионализъм, голямо внимание и перфектно обслужване на пациента. Тъй като сме в началото на лечението на сина ми това е моето мнение до този момент.
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.
Marwa mahmoud
Turkey
Mar 14, 2026
Verified review.
The accommodation was more than excellent. The services were also very excellent. Dealing with the patient and the companions was also very, very classy. In addition to their modern and advanced devices.

How effective are the treatment results?

Patients report seeing neurological rehabilitation results 'from the first days' of treatment, with improvements in pain relief and movement restoration happening quickly. One described how 'pain, stiffness of movements are gone' during their stay. Physiotherapists receive particular praise, with patients calling them 'very patient and kind' and 'the best in their business.' Some noted staffing could be more adequate, though the overall treatment outcomes remained positive. The Head Doctor earns recognition for patience and skill in treating patients. Families report children being 'happy to work with this team,' suggesting the approach works well even for younger patients.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish neurological rehabilitation facilities as modern and well-equipped. One called the accommodation 'more than excellent' with 'modern and advanced devices.' Another found it 'very cozy and comfortable' - a 'wonderful place for treatment and relaxation.' The infrastructure gets praised as high-quality with good amenities. Some noted that patient rooms in rehabilitation blocks can be small with uncomfortable seating for long-term companions, though this didn't overshadow the overall positive experience. Facilities are described as 'very well organized' with everything patients need for effective rehabilitation.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Рилка
Turkey
Mar 14, 2026
Verified review.
Клиниката е на много високо ниво. Подхожда се с висок професионализъм, голямо внимание и перфектно обслужване на пациента. Тъй като сме в началото на лечението на сина ми това е моето мнение до този момент.
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.
Marwa mahmoud
Turkey
Mar 14, 2026
Verified review.
The accommodation was more than excellent. The services were also very excellent. Dealing with the patient and the companions was also very, very classy. In addition to their modern and advanced devices.

How supportive and caring is the clinic staff?

Patients consistently describe the staff as 'very caring and attentive' with physiotherapists who are 'very patient and kind.' One family highlighted how team member Melih 'helped us a lot on organizational issues,' while physiotherapists Hussein and Zhannan were called 'the best in their business.' The Head Doctor receives particular praise for having 'humility and patience to treat his patients well.' Some noted that a few nurses could benefit from additional customer service training, though most staff demonstrate strong commitment and professional knowledge. Overall, families report feeling well-supported throughout their rehabilitation journey.

Reviews that answered this question:

Альбина
Turkey
Mar 14, 2026
Verified review.
We really liked the Physiomer hospital, it is very cozy and comfortable here. A big plus for the team, especially Melih, he helped us a lot on organizational issues. The physiotherapists are very patient and kind. Hussein and Zhannan are the best in their business. We have been choosing places where they can help us for a long time and we were not mistaken in choosing Physiomer, our little one was happy to work with this team.
Ирина
Turkey
Mar 14, 2026
Verified review.
This is a wonderful place for treatment and relaxation. Very caring and attentive people work here. Everything is very well organized, and most importantly - there is a result from the first days of rehabilitation. Pain, stiffness of movements are gone. EVERYTHING is very nice
Рилка
Turkey
Mar 14, 2026
Verified review.
Клиниката е на много високо ниво. Подхожда се с висок професионализъм, голямо внимание и перфектно обслужване на пациента. Тъй като сме в началото на лечението на сина ми това е моето мнение до този момент.
Ousmane Diallo
Turkey
Mar 14, 2026
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.
Marwa mahmoud
Turkey
Mar 14, 2026
Verified review.
The accommodation was more than excellent. The services were also very excellent. Dealing with the patient and the companions was also very, very classy. In addition to their modern and advanced devices.
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Reviews.1 patients have trusted Emsey Hospital with their treatment journeys in Turkey

Patient reviews

4.4
Good
32 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
100%
Emsey Hospital overall rate includes
4.6/5
Doctor
4.6/5
Staff
4.6/5
Facilities
4.6/5
Language assistance
4.7/5
Support
1-1 of 1 review
Каролина • Rehabilitation of cerebral palsy
Ukraine
Jun 21, 2022
Verified review.