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Updated: Nov 2021

Emsey Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Emsey Hospital in Turkey
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What patients say about Radiotherapy at Emsey Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 5, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 5, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 5, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 5, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
820К+ patients have got assistance since 2014
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1,500 clinics
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⭐️ Top-Rated Clinic

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2

4.6 Excellent

514 reviews

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Radiation oncologist

21 years of experience

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Radiation oncologist

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Reviews.2 patients have trusted Emsey Hospital with their treatment journeys in Turkey

Patient reviews

4.4
Good
32 patient verified reviews
1 star
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4 stars
50%
5 stars
50%
Emsey Hospital overall rate includes
4.6/5
Doctor
4.6/5
Staff
4.6/5
Facilities
4.6/5
Language assistance
4.7/5
Support
1-2 of 2 reviews
Дурдона • Liver cancer
Uzbekistan
Nov 13, 2021
Verified review.
Thanks to all the staff at Emsey Clinic
We liked Emsey clinic very much. we were met from the airport with an interpreter and a driver. then placed in a very good hotel. delicious food was served 2 times at the hotel. The hotel had spacious comfortable rooms with all amenities. On the 1st day we were brought for analysis, on the 2nd day they made a diagnosis, started treatment and we were placed in a ward. Within 5 days, we received the necessary treatment and good service. The doctors were very skilled and experienced. The coordinator Janseit was with us for 1 week and was very helpful in creating all the necessary amenities for us. Thanks to all the staff at Emsey Clinic.
About Bookimed service
Yes very
Yahya • Male Check-up
Oman
Sep 25, 2021
Verified review.
About Bookimed service
Yes