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Updated: Mar 2026

Istanbul Florence Nightingale Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

5.0
Overall patient satisfaction with Istanbul Florence Nightingale Hospital in Turkey
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What patients say about Infertility at Istanbul Florence Nightingale Hospital

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 22, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 22, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 22, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 22, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.6 Excellent

514 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

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❤️ In demand by patients

2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

35 years of experience

Surgeon's portfolio

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3

4.7 Excellent

441 reviews

Ramon Aurell Ballesteros

Fertility specialist

35 years of experience

870+ treatments performed

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Reviews.53 patients have trusted Istanbul Florence Nightingale Hospital with their treatment journeys in Turkey

Patient reviews

5
Excellent score
54 patient verified reviews
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5 stars
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Istanbul Florence Nightingale Hospital overall rate includes
5.0/5
Doctor
5.0/5
Staff
5.0/5
Facilities
4.9/5
Language assistance
5.0/5
Support
1-10 of 53 reviews
Мария • Endometriosis
Oct 16, 2024
Verified review.
Prof
Hi, I'm Cella, and I’m living in Bali, Indonesia. I’d like to share an honest review based on my experience of finding a medical coordinator, a doctor, and a hospital for my case. I was recently diagnosed with an ovarian cyst and stage 4 endometriosis, which required surgery as soon as possible. I was initially hospitalized in Bali, but the doctor there suggested I look for a better-equipped hospital as they didn’t have the necessary facilities to perform my surgery. It wasn’t easy to find the right care on a small island like Bali. Thankfully, my best friend helped me connect with a medical manager from Bookimed. That’s how we found Alisher, the medical manager and Prof. Dr. A Cem Iyibozkurt from Florence Nightingale Hospital in Istanbul. We arranged an online consultation with the doctor, which was free of charge, I already have all my medical records and MRI results before an online consultation, I’ve prepared everything to speed up the process. and within a week, they scheduled my laparoscopic robotic surgery. Alisher did an excellent job coordinating everything, and I couldn’t be happier with him. Prof. Dr. Cem Iyibozkurt is an amazing doctor, highly experienced, and well-known for his expertise in the field. The hospital itself was fantastic—the nurses and staff took great care of me. I’m really grateful for the smooth process, and I highly recommend them to anyone who may be in a similar situation and looking for this kind of care and has similar situation as mine.
Iryna Gumenchuk • Brain tumor removal
United States of America
Jul 16, 2025
Verified review.
We felt fully confident knowing we were in the hands of one of the best in his field
World-Class Neurosurgical Care and Compassion We are profoundly grateful for the exceptional care provided by Professor Ilhan Elmaci. His expertise, professionalism, and compassionate approach were evident from our very first meeting. Professor Elmaci performed the surgery to remove a medulloblastoma with extraordinary precision and care, and we felt fully confident knowing we were in the hands of one of the best in his field. Beyond his remarkable surgical skill, Professor Elmaci took the time to explain each step of the process with clarity and patience. He was always available to answer questions and offer reassurance, treating both the patient and our family with deep empathy and respect. A heartfelt thank you to Coordinator Alisher, who supported us at every step. He was always responsive, attentive, and truly dedicated to the patient’s well-being. From organizing the transfer and handling all special requirements to keeping the family updated and arranging medical needs, he made a difficult time much more manageable. The hospital staff was professional, kind, and caring throughout. We deeply appreciate the high level of expertise and personal attention that made all the difference in this journey.
About Bookimed service
⸻ Excellent Support and Coordination by Bookimed We are very thankful to Bookimed for their outstanding support in organizing the entire process of surgery and treatment. From the very beginning, their team was professional, responsive, and truly dedicated to helping us find the best medical care possible. They guided us through every step — from selecting the right hospital and specialist to arranging the logistics of travel, appointments, and treatment. Thanks to Bookimed, we were connected with Professor Ilhan Elmaci, an exceptional neurosurgeon, and received world-class care. A special thanks to Coordinator Alisher, who was with us every step of the way. He handled all the details, ensured smooth communication between the hospital and our family, and made sure the patient’s needs were fully met. His commitment, compassion, and constant availability gave us comfort and confidence throughout this challenging time. We highly recommend Bookimed to anyone seeking reliable, efficient, and compassionate medical coordination. They truly made a difference in our experience.
Vitalii Shvydenko • Inguinal hernia surgery
Georgia
Mar 10, 2026
Verified review.
Zvonimir • Immunotherapy
Croatia
May 15, 2025
Verified review.
Her level of empathy was touching
My request was for a specific treatment for my condition, which I believe was triggered by COVID or vaccine-related complications. The treatment itself is relatively new and not widely available; however, the doctor Faturanız Hazırdır was open to considering my request, which was a decisive factor in choosing this hospital. Her level of empathy was touching. When I arrived, I received outstanding support from Aliser Durdiyev, who coordinated the entire process — from reception and medication procurement to scheduling the treatment. None of this would have been possible without Hanna Karvatska, who connected all of us who has deep personal and professional connection with people here, and I’m deeply grateful to her, Alisar, and the doctor for their support and professionalism. And special thanks for the empathy from all three people, the teamwork they created to get me what we all believe could be the best treatment.
About Bookimed service
Hanna is a remarkable individual with a big heart, dedicated to connecting patients with top-tier doctors and medical professionals across various countries. Her extensive network ensures that every partner and connection goes the extra mile to meet patient needs without hesitation. Aliser is a young but already experienced medical advisor. I was positevley surprised with approach. One of the most critical aspects of arranging medical treatment abroad is navigating logistics in an unfamiliar country. This is where Aliser's proactive approach truly stands out. His exceptional energy, personal connections, and unwavering curiosity to find the best solutions were decisive factors in my positive experience. Together, Hanna and Alisar helped to oerganise care and coordination, making the complex process of international medical treatment seamless and patient-focused.
Anonymous • Hydrocephalus
Turkmenistan
Apr 14, 2025
Verified review.
I recommend from the bottom of my heart
We were diagnosed with internal and external hydrocephalus in a newborn. While searching for clinics, I accidentally came across the Bookimed platform. They immediately responded to my request and assigned a personal medical coordinator of the platform Olga Romaniuk. Very responsible, always in touch, she competently selected us a clinic florence ningtingale hospital and signed us up for an online consultation with Professor Ilhan Elmachi. After that we were assigned a manager of this clinic for online consultation Alisher, (by the way, he speaks several languages, including Turkmen, which was a big plus for us). Alisher is also very responsible, always in touch, selects convenient for us time for consultation, helped us to hold an online meeting without delays and interruptions. I am very satisfied with the work of Elmachi docor. All questions were answered. Special thanks to Elmachi's translator 🫶🏻. I recommend from the bottom of my heart
About Bookimed service
I found Bookimed by chance when I was searching for top clinics in Turkey on google. we were assigned a personalised medical coordinator, bookimed Olga. Thank her very much for signing us up to Ilhan Elmaci (also one of the best neurosurgeons in Turkey). Polite, helpful, punctual ❤️. The Bukimed platform itself is very informative, lots of clinics and reviews 👍
Anonymous • Lobectomy
United Kingdom
Feb 22, 2025
Verified review.
Professor Alper Toker is an outstanding doctor, professional, very knowledgeable
The team was great. Professor Alper Toker is an outstanding doctor, a true professional, and extremely knowledgeable. His team is perfectly organized, ensuring that everything runs smoothly. The nurses were incredibly attentive and compassionate, providing excellent care and support throughout the entire process. They were always available to assist with any needs, making sure that we were comfortable and well-informed at all times. From the initial consultation to the final stages of care, the entire experience was handled with **expertise and professionalism**. We are truly grateful for the dedication and hard work of Professor Alper Toker and his exceptional team.
Anonymous • Consultation with a neurosurgeon
Uzbekistan
Dec 16, 2024
Verified review.
They brought our boy back to life
From the bottom of our hearts we would like to express our gratitude to our doctor Ilhan Elmachi and his whole team. We are from Uzbekistan and when we were diagnosed with arteriovenous malformation we realised that this is the most complicated pathology of brain neurosurgery. Our boy is only 17 years old and therefore it is understandable what grief fell on us. But thanks to the clinic manager Florence Alisher, we came across our respected doctor. The operation lasted 17 hours. Two days later our boy was already in the ward. 15 days later we were home. Our boy is healthy Ilhan Elmachi is a high professional. THANK YOU for the sensitive and caring attitude to us doctor and his team and nurses They brought our boy back to life. Such people are like stars in the desert gave us hope. All health and success in science. May Allah protect you.
Mary Ndwiga • Pituitary adenoma
Kenya
Oct 11, 2024
Verified review.
We would strongly recommend this team to any foreigner visiting Turkey for treatment
I landed on Bookimed while searching for further treatment.. One Dr.Hilal got in touch with me and guided me through the different options available to us. We eventually settled on Florence nightingale hospital and immediately got in touch with Alişer, who walked with us through our preparation and arrival in Turkey as well as the hospital visits. He was kind enough to guide us on what was expected and was always available even at odd hours . The doctors at the Hosp led by Prof Elle and Prof Yusef, treated us with utmost professionalism. They calmly guided us through the process and made us understand what we are dealing with. They were not quick to rush into any interventions.. we felt very safe in their hands. A special thanks to Simaza our interpreter, you are a wonderful human being. Blessings lady. To The Professors, all medical professionals at the hospital, we are grateful. Hilal, Alişer and Simaza you the best. We would strongly recommend this team to any foreigner visiting Turkey for treatment.. we were happy! Blessings
Ержан • Tongue cancer
Kazakhstan
Oct 10, 2024
Verified review.
Thank Allah that we met him and he did a good surgery
Many thanks to Dr Bora Basharan and Alisher Durdiev! Diagnosis: carcinoma on the tongue. Alisher was very helpful with the choice and full support during the treatment. He gave us confidence in choosing Dr Bora Basharan by telling us about his professionalism and humanity. The most important thing for Alisher was the patient's health and to organise the diagnosis/surgery so that the patient gets the best results. We are very happy about this. We could not decide on the treatment (we were waiting for answers from South Korea) and Alisher did not give up to provide us with doctor's answers, answer our many questions and help with organisation. His ability to speak excellent Russian helped a lot in communication. The first meeting organised by Alisher went well. The doctor explained everything about the surgery and gave us peace of mind due to his experience as a highly specialised ENT surgeon in oncology. The operation went well and the follow up health checks. The recovery is good. We read many positive reviews online about Dr Bor Basharan which gave us more confidence. The reviews are true. After the surgery we were given a room with excellent food and the recovery was good. Thank Allah that we met Alisher and Dr Bora Basharan, for his golden hands, good surgery and organisation. Thank you very much again! Good health to all!
About Bookimed service
Online survey and automatic selection of clinic options that specialise in this disease. Quick answers and support. An online service that helps people find the best treatment.
Aleksandrs Berzins • Consultation with a neurosurgeon
Latvia
Oct 2, 2025
Verified review.
If in your country it’s hard to find experience with complex medical cases, the best and most reliable choice is Florence Nightingale Hospital
Our heartfelt thanks to Florence Nightingale Hospital My wife and I would like to share our sincere gratitude to the clinic and its amazing staff. First of all, a huge thank you to our coordinator Alisher. He organized everything — hotels, transfers, and all the logistics — at the highest level. Everything was perfectly arranged. We are truly grateful for his care and professionalism. He was always by our side, and even when we were back home in Latvia, he stayed in touch and supported us every step of the way. The attitude and professionalism of the doctors and medical staff were outstanding. As for the treatment — my diagnosis was a brain tumor located in a very delicate and complex area where surgery is extremely challenging. They managed to remove almost everything! The operation was performed by Professor Ilham Elmaci, a brilliant and highly experienced surgeon, together with his exceptional team. They did an amazing job. What impressed us most was how seriously the whole team approached their work — every morning, even on weekends, almost the entire medical team came to check on me. We would also like to thank Dr. Azat Mustafayev, a wonderful doctor who truly understands his patients and is always available and supportive. And, of course, our special thanks to all the nurses and medical staff who cared for me, helped me, and patiently put up with me! 😂 If in your country it’s hard to find experience with complex medical cases, the best and most reliable choice is Florence Nightingale Hospital. Best Regard Alexandrs and Kristina
All was cool.