Updated: Aug 2025
Istanbul Florence Nightingale Hospital: Patients Reviews and Experience
Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.
Overall patient satisfaction with Istanbul Florence Nightingale Hospital in Turkey
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What patients say about Radiotherapy at Istanbul Florence Nightingale Hospital
How experienced and professional are the doctors?
Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.
Reviews that answered this question:
Наталья
Turkey
Mar 22, 2026
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.
Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.
During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.
After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.
Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 22, 2026
I am on treatment in the clinic medipol. The level of service and professionalism is very high.
Will language barriers affect my treatment?
Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.
Reviews that answered this question:
Saniya Abdulova
Turkey
Mar 22, 2026
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.
I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 22, 2026
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.
Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.
During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.
After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.
Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
How experienced and professional are the doctors?
Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.
Reviews that answered this question:
Наталья
Turkey
Mar 22, 2026
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.
Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.
During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.
After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.
Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 22, 2026
I am on treatment in the clinic medipol. The level of service and professionalism is very high.
Will language barriers affect my treatment?
Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.
Reviews that answered this question:
Saniya Abdulova
Turkey
Mar 22, 2026
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.
I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 22, 2026
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.
Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.
During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.
After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.
Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors
Patient Choice Award
Based on consistent praise in patient reviews
1
⭐️ Top-Rated Clinic
4.6 Excellent
•
214 reviews
Gorkem Turkkan
Radiation oncologist
17 years of experience
Reviews.10 patients have trusted Istanbul Florence Nightingale Hospital with their treatment journeys in Turkey
Patient reviews
Excellent score
54 patient verified reviews
1 star
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5 stars
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Istanbul Florence Nightingale Hospital overall rate includes
5.0/5
Doctor
5.0/5
Staff
5.0/5
Facilities
4.9/5
Language assistance
5.0/5
Support
1-10 of 10 reviews
Anonymous • Lobectomy
United Kingdom
Feb 22, 2025
Professor Alper Toker is an outstanding doctor, professional, very knowledgeable
The team was great. Professor Alper Toker is an outstanding doctor, a true professional, and extremely knowledgeable. His team is perfectly organized, ensuring that everything runs smoothly.
The nurses were incredibly attentive and compassionate, providing excellent care and support throughout the entire process. They were always available to assist with any needs, making sure that we were comfortable and well-informed at all times.
From the initial consultation to the final stages of care, the entire experience was handled with **expertise and professionalism**. We are truly grateful for the dedication and hard work of Professor Alper Toker and his exceptional team.
Ержан • Tongue cancer
Kazakhstan
Oct 10, 2024
Thank Allah that we met him and he did a good surgery
Many thanks to Dr Bora Basharan and Alisher Durdiev! Diagnosis: carcinoma on the tongue.
Alisher was very helpful with the choice and full support during the treatment. He gave us confidence in choosing Dr Bora Basharan by telling us about his professionalism and humanity. The most important thing for Alisher was the patient's health and to organise the diagnosis/surgery so that the patient gets the best results. We are very happy about this. We could not decide on the treatment (we were waiting for answers from South Korea) and Alisher did not give up to provide us with doctor's answers, answer our many questions and help with organisation. His ability to speak excellent Russian helped a lot in communication.
The first meeting organised by Alisher went well. The doctor explained everything about the surgery and gave us peace of mind due to his experience as a highly specialised ENT surgeon in oncology. The operation went well and the follow up health checks. The recovery is good.
We read many positive reviews online about Dr Bor Basharan which gave us more confidence. The reviews are true. After the surgery we were given a room with excellent food and the recovery was good.
Thank Allah that we met Alisher and Dr Bora Basharan, for his golden hands, good surgery and organisation. Thank you very much again!
Good health to all!
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Mariam kimeridze • Radiation therapy for bowel cancer
Georgia
Jan 25, 2024
We are very satisfied with all the jobs they did for us
Dear all, Higlhly recomending the Florence Hospital wich is locating in istanbul. We are very satisfied with the all jobs they did for us.
They have a online program BOOKIMED, wich will helps to you all to get a approximatelly quotation and treatment course step by step. Its very comportable and reachable for all. From here began a difficult road which we passed easily with the help of this clinic. The person whos name is Alisher Durdyyev, coordinator of the Florence hospital , took a good care for patient and us as well. Many thanks to him, he did his best.
Thank you All.
About Bookimed service
This is a great Online program, wich helps to everybody and creates an easy connections. Super!
Anonymous • Immunotherapy with Keytruda (Pembolizumab)
United Kingdom
Aug 5, 2025
I wholeheartedly recommend them—and the hospital—without hesitation
I can’t thank Professor Sezer Sağlam and our guide Aliçer enough for the incredible care they showed during our visit to Florence Nightingale Hospital. I was very worried about the trip and my mum’s consultation, especially after a previous bad experience at another hospital where we were constantly pushed to upsell unnecessary scans. At Florence Nightingale, there was none of that—everything was professional, honest, and focused on what my mum actually needed. Their kindness, attentiveness, and guidance turned a stressful experience into one where we truly felt cared for. I wholeheartedly recommend them—and the hospital—without hesitation.
Temirbek Ormotoev • Da Vinci Robotic System
Kyrgyzstan
Feb 7, 2025
Dear readers, if anyone wants to be treated abroad, come specifically to Florence Nightingale and find Prof Ahmet-Tunç Ozdemir and you will not go wrong with your choice
I, Temirbek Ormotoev came from Kyrgyzstan, I chose Florence Nightingale Hospital which was helped by bookimed company and the staff of this company liked me, especially I am happy to deal with Professor Ahmet-Tunch Ozdemir. Today is the 3rd day after the operation performed by Prof Ahmet-Tunç Ozdemir. The operation was done wonderfully, I am satisfied and also the hospital conditions and medical staff were top notch, everyone is polite to the patients, especially the head nurse and nurse Linhai were very good at patient care. Why did I choose Florence Nightingale specifically? Because this hospital is one of the advanced hospitals in Turkey and there is a DaVinci robotised system. I have a neoplasm in my kidney over 30 mm. Prof Ahmet-Tunç Ozdemir performed the operation within 1.5 hours and he has golden hands. Dear readers, if anyone wants to be treated abroad, come specifically to Florence Nightingale and find Prof Ahmet-Tunç Ozdemir and you will not go wrong with your choice. I was discharged on the second day after surgery, I feel great and recovery is underway. In terms of the cost of paying for the surgery, compared to other clinics in Turkey, it is realistic and inexpensive. Mr Ahmet-Tunc Ozdemir, my family and I wish you good health, longevity, good luck in everything and that you stay for a long time saving patients from various diseases, Allah help you. I am also grateful to the medical coordinators of bookimed platform, Liana, who from the very beginning until today accompanies and helps with treatment abroad and assistants named Alisher, translator Aigerim, who know their business professionally. Thank you all who helped me with this situation, Allah bless us all.
Liked Prof Ahmet-Tunç Özdemir, service, medical staff, clinic, overall everything is good.
Anonymous • Leiomyosarkoma
Bulgaria
Aug 30, 2025
Лечението беше безупречно
Лечението беше безупречно. Докторите и медицинският персонал се отнасят с уважение и цялата сериозност на проблема.
Всичко ми хареса.Очарована съм от болница .
Няма такова нещо
Anonymous • Cancer screening
Canada
Sep 6, 2024
this hospital came to my rescue and could take me in quickly
When another hospital failed, this hospital came to my rescue and could take me in quickly.
About Bookimed service
They were the ones that help me find this hospital
Mariam kimeridze • Radiation therapy for bowel cancer
Georgia
May 3, 2024
I recommend them because they are professionals
I recommend them because they are professionals
Anonymous • Cancer screening
United States of America
Aug 8, 2025
Was treated with great attention to efficiency and comfort
Was treated with great attention to efficiency and comfort.
The availability of experts.
About Bookimed service
Very easy and uncomplicated
Anonymous • Online Consultation with Oncologist
Saudi Arabia
Aug 19, 2024
