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Updated: Feb 2026

Hospital de la Familia: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

2.9
Overall patient satisfaction with Hospital de la Familia in Mexico
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What patients say about Breast Implants with Breast Lift at Hospital de la Familia

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics, describing the entire journey as 'just top' from airport pickup to recovery. The clinic's proximity to partner hotels creates exceptional convenience—one noted the clinic is 'literally over the road' from their hotel, making follow-up visits effortless. Airport transfers, hotel accommodations, and coordination are described as 'excellent' with staff going 'above and beyond' to handle everything smoothly. Some mentioned minor airport pickup timing issues, though coordinators quickly resolved any problems. Hotels offer reasonably priced meals and nearby dining options, while staff arrange COVID tests and other travel requirements, making the entire experience remarkably well-organized.

Reviews that answered this question:

Ekaterina Onufrieva
Turkey
Mar 24, 2026
Verified review.
Wonderful team. Mustafa - interpreter-coordinator organised everything as conveniently as possible. He was always on the phone, ready to solve any issue. The whole trip: from the transfer at the airport to the first result of the operation - just top. The transfer, the hotel where I was accommodated, the hospital and its hospital room - excellent. Attentive medical staff. Not all nurses spoke English but were always willing to help, used the translator on the phone. The doctor is energetic, understanding and speaks English, so there were no problems with communication. I am satisfied with everything and I am glad that I chose this clinic.
Valentyna
Turkey
Mar 24, 2026
Verified review.
I can confidently say that I am satisfied with everything. Starting from the welcome at the airport, the hotel, the attention and care of the staff, thanks to Elif, Elita, Defne, all of them were eager to help me and make my stay at the clinic as comfortable as possible, I would also like to mention the professionalism of Dr Safa, who listened to all my wishes, to whom I could trust and got the best result, he did better than I expected! I was helped even when I forgot my passport at the hotel on the way to the airport...the whole team reacted and was able to help me! I am very grateful and had my first best experience with my mamoplasty at this clinic, thank you!
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

Are there any hidden or extra costs?

Based on patient experiences, the pricing appears transparent with no unexpected charges mentioned. One patient noted that when additional procedures were needed, they were clearly informed about the updated costs upfront. All necessary medications were provided and explained after surgery without extra fees. Hotels arranged COVID tests 'at a reasonable price,' and restaurant meals were also described as reasonably priced. Patients appreciated that clinics were easily accessible from hotels, with one mentioning they could 'pop over anytime' if problems arose. The overall impression suggests straightforward pricing with costs communicated clearly from the start.

Reviews that answered this question:

Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

Is the procedure or recovery painful?

Patients report that abdominal liposuction pain is manageable and well-controlled in Turkey. One patient noted they 'did not have the intense pain' they'd read about online, though acknowledged having 'very painful moments.' The key difference seems to be excellent pain management support. Nurses provide relief whenever needed, and clinics go the extra mile—one patient received transportation for additional pain shots after discharge. Another described the anesthesia as 'mild' during their procedure. While discomfort is expected, the comprehensive pain management approach helps patients get through recovery more comfortably than anticipated.

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team

How effective are the treatment results?

Patients consistently report results that 'exceeded expectations' with their procedures in Turkey. One described having an 'incredible experience' with multiple surgeries, while another called their surgeon a 'talented surgeon' and felt satisfied with results visible just 10 days post-operation. Dr. Ergin Er receives particular praise for delivering excellent outcomes. Patients appreciate receiving detailed medical reports documenting exactly what was performed. Several mention they would return to the same clinics or recommend them to others, with one noting the surgeon 'did better than I expected.'

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Kseniia Buts
Turkey
Mar 24, 2026
Verified review.
Everything was fast and smooth. Doctor and personnel we professional, kind and effective
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage

How long is the recovery period?

Based on patient experiences, recovery involves staying in the hospital for one day after surgery, then being discharged to a nearby hotel with all necessary medications and detailed instructions. Patients describe being 'strapped up' initially but report that the anesthesia was 'mild' and recovery manageable. One patient noted they were writing their review 'just over a week ago' and feeling positive about their progress. The clinic's proximity to accommodation makes follow-up visits convenient, with patients told to visit anytime if problems arise. Support staff remain available throughout recovery, providing reassurance during the healing process.

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How experienced and professional are the doctors?

Patients consistently describe Turkish doctors as highly skilled professionals who inspire immediate confidence. Dr. Ergin Er is repeatedly praised as a 'talented surgeon,' while Dr. Gurhan Ozcan is called 'AWESOME' by patients who appreciate his professorial approach to answering questions. Doctors listen carefully to patient wishes and provide clear explanations about procedures. One patient noted their surgeon 'already sees your result in advance' during consultations. Some experienced rushed initial consultations, though the surgical expertise remained strong. The overall impression is of experienced surgeons who combine technical skill with genuine care for patient comfort.

Reviews that answered this question:

Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.
Tetiana Zelenska
Turkey
Mar 24, 2026
Verified review.
My name is Tatiana .I had a mamoplasty I liked everything ))) We were met at the clinic! The doctor heard all my wishes. I had an attending doctor Ergin Er !The doctor is very kind and helpful.I recommend this clinic.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish clinic facilities as modern and welcoming. One noted the 'very beautiful' furniture and immediately liked the atmosphere upon entering. Hospital rooms are described as 'clean, tidy, nothing superfluous' with one calling their room 'excellent.' Some mentioned minor communication gaps with nursing staff, though they were always willing to help using phone translators. The facilities prioritize patient comfort with convenient hotel accommodations literally 'over the road' from clinics. Medical staff create an attentive environment where patients feel well-cared for throughout their stay.

Reviews that answered this question:

Oksana
Turkey
Mar 24, 2026
Verified review.
I am very glad that I had the opportunity to have surgery in your clinic. Very pleasant medical staff, always ready to offer a convenient time and day to visit the doctor. I am grateful to surgeon Dr. Ergin Er for the successfully performed breast augmentation surgery. All conditions for patient comfort were met. I will definitely recommend this clinic and doctor.
Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreters and English-speaking doctors. Dr. Ergin Er is praised for speaking 'very good English' with clear communication throughout treatment. Coordinators provide translation services, with one staying to translate during hospital visits so patients 'understood what was happening.' Some nurses don't speak English, though they remain helpful and use phone translators when needed. Interpreters are described as being available around the clock to solve any issues. Patients report having all medications and post-op instructions 'explained in full' before discharge.

Reviews that answered this question:

Ekaterina Onufrieva
Turkey
Mar 24, 2026
Verified review.
Wonderful team. Mustafa - interpreter-coordinator organised everything as conveniently as possible. He was always on the phone, ready to solve any issue. The whole trip: from the transfer at the airport to the first result of the operation - just top. The transfer, the hotel where I was accommodated, the hospital and its hospital room - excellent. Attentive medical staff. Not all nurses spoke English but were always willing to help, used the translator on the phone. The doctor is energetic, understanding and speaks English, so there were no problems with communication. I am satisfied with everything and I am glad that I chose this clinic.
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How clear and organized is the clinic's paperwork?

Patients consistently praise Turkish clinics for thorough documentation and clear communication throughout their breast surgery journey. One patient specifically highlighted receiving 'a full medical report' detailing everything done during the procedure, which provided valuable peace of mind. Surgeons like Dr. Gurhan Ozcan take time to answer questions comprehensively during both pre and post-operation visits. Medication instructions are 'explained in full' upon discharge, ensuring patients understand their aftercare completely. The administrative process flows smoothly from initial coordination through recovery, with patients noting that 'everything they said would happen' actually happened as promised.

Reviews that answered this question:

Sharon
Turkey
Mar 24, 2026
Verified review.
Great clinic glad I chose the right one for me, my surgery went well & I would definitely use this clinic again, the surgeon was lovely he explained everything that was happening & I liked the fact that I was sent a full medical report of my procedure & everything that was done in the operating theatre, 10 out of 10 for this clinic
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as going 'above and beyond' with exceptional care. One coordinator took a patient to two specialist hospitals for pre-surgery health checks and stayed to translate everything. Staff remain accessible around the clock, with one patient noting how they arranged transportation for pain medication even after discharge. Nurses provide immediate pain relief when needed, and the entire team—from drivers to cleaning staff—are described as 'simply amazing.' Some noted occasional airport transfer delays, though the overall support remained outstanding. Staff help solve unexpected problems, like when one patient forgot their passport and the 'whole team reacted' to help retrieve it before their flight.

Reviews that answered this question:

Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How convenient is the clinic location and access?

Patients consistently praise the seamless logistics, describing the entire journey as 'just top' from airport pickup to recovery. The clinic's proximity to partner hotels creates exceptional convenience—one noted the clinic is 'literally over the road' from their hotel, making follow-up visits effortless. Airport transfers, hotel accommodations, and coordination are described as 'excellent' with staff going 'above and beyond' to handle everything smoothly. Some mentioned minor airport pickup timing issues, though coordinators quickly resolved any problems. Hotels offer reasonably priced meals and nearby dining options, while staff arrange COVID tests and other travel requirements, making the entire experience remarkably well-organized.

Reviews that answered this question:

Ekaterina Onufrieva
Turkey
Mar 24, 2026
Verified review.
Wonderful team. Mustafa - interpreter-coordinator organised everything as conveniently as possible. He was always on the phone, ready to solve any issue. The whole trip: from the transfer at the airport to the first result of the operation - just top. The transfer, the hotel where I was accommodated, the hospital and its hospital room - excellent. Attentive medical staff. Not all nurses spoke English but were always willing to help, used the translator on the phone. The doctor is energetic, understanding and speaks English, so there were no problems with communication. I am satisfied with everything and I am glad that I chose this clinic.
Valentyna
Turkey
Mar 24, 2026
Verified review.
I can confidently say that I am satisfied with everything. Starting from the welcome at the airport, the hotel, the attention and care of the staff, thanks to Elif, Elita, Defne, all of them were eager to help me and make my stay at the clinic as comfortable as possible, I would also like to mention the professionalism of Dr Safa, who listened to all my wishes, to whom I could trust and got the best result, he did better than I expected! I was helped even when I forgot my passport at the hotel on the way to the airport...the whole team reacted and was able to help me! I am very grateful and had my first best experience with my mamoplasty at this clinic, thank you!
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

Are there any hidden or extra costs?

Based on patient experiences, the pricing appears transparent with no unexpected charges mentioned. One patient noted that when additional procedures were needed, they were clearly informed about the updated costs upfront. All necessary medications were provided and explained after surgery without extra fees. Hotels arranged COVID tests 'at a reasonable price,' and restaurant meals were also described as reasonably priced. Patients appreciated that clinics were easily accessible from hotels, with one mentioning they could 'pop over anytime' if problems arose. The overall impression suggests straightforward pricing with costs communicated clearly from the start.

Reviews that answered this question:

Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

Is the procedure or recovery painful?

Patients report that abdominal liposuction pain is manageable and well-controlled in Turkey. One patient noted they 'did not have the intense pain' they'd read about online, though acknowledged having 'very painful moments.' The key difference seems to be excellent pain management support. Nurses provide relief whenever needed, and clinics go the extra mile—one patient received transportation for additional pain shots after discharge. Another described the anesthesia as 'mild' during their procedure. While discomfort is expected, the comprehensive pain management approach helps patients get through recovery more comfortably than anticipated.

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team

How effective are the treatment results?

Patients consistently report results that 'exceeded expectations' with their procedures in Turkey. One described having an 'incredible experience' with multiple surgeries, while another called their surgeon a 'talented surgeon' and felt satisfied with results visible just 10 days post-operation. Dr. Ergin Er receives particular praise for delivering excellent outcomes. Patients appreciate receiving detailed medical reports documenting exactly what was performed. Several mention they would return to the same clinics or recommend them to others, with one noting the surgeon 'did better than I expected.'

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Kseniia Buts
Turkey
Mar 24, 2026
Verified review.
Everything was fast and smooth. Doctor and personnel we professional, kind and effective
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage

How long is the recovery period?

Based on patient experiences, recovery involves staying in the hospital for one day after surgery, then being discharged to a nearby hotel with all necessary medications and detailed instructions. Patients describe being 'strapped up' initially but report that the anesthesia was 'mild' and recovery manageable. One patient noted they were writing their review 'just over a week ago' and feeling positive about their progress. The clinic's proximity to accommodation makes follow-up visits convenient, with patients told to visit anytime if problems arise. Support staff remain available throughout recovery, providing reassurance during the healing process.

Reviews that answered this question:

Angelica Wassen
Turkey
Mar 24, 2026
Verified review.
I chose this clinic based on the reviews and I am writing myself. Catherine gave me all the information and helped me with all my organised questions. I had a breast augmentation and a mini tummy tuck just over a week ago and everything was top notch. The contact persons were always in touch with me, available for feedback at any time. The operation was successful , the anaesthesia was mild . Dr Hakan Teymur is empathic, pleasant person, with attention and individual attitude to the patient. Many thanks to Akylay, who supported me and was always in touch with me. Very kind person. Narmina is a very pleasant, positive girl. Now I will wait for the result.
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How experienced and professional are the doctors?

Patients consistently describe Turkish doctors as highly skilled professionals who inspire immediate confidence. Dr. Ergin Er is repeatedly praised as a 'talented surgeon,' while Dr. Gurhan Ozcan is called 'AWESOME' by patients who appreciate his professorial approach to answering questions. Doctors listen carefully to patient wishes and provide clear explanations about procedures. One patient noted their surgeon 'already sees your result in advance' during consultations. Some experienced rushed initial consultations, though the surgical expertise remained strong. The overall impression is of experienced surgeons who combine technical skill with genuine care for patient comfort.

Reviews that answered this question:

Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.
Tetiana Zelenska
Turkey
Mar 24, 2026
Verified review.
My name is Tatiana .I had a mamoplasty I liked everything ))) We were met at the clinic! The doctor heard all my wishes. I had an attending doctor Ergin Er !The doctor is very kind and helpful.I recommend this clinic.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish clinic facilities as modern and welcoming. One noted the 'very beautiful' furniture and immediately liked the atmosphere upon entering. Hospital rooms are described as 'clean, tidy, nothing superfluous' with one calling their room 'excellent.' Some mentioned minor communication gaps with nursing staff, though they were always willing to help using phone translators. The facilities prioritize patient comfort with convenient hotel accommodations literally 'over the road' from clinics. Medical staff create an attentive environment where patients feel well-cared for throughout their stay.

Reviews that answered this question:

Oksana
Turkey
Mar 24, 2026
Verified review.
I am very glad that I had the opportunity to have surgery in your clinic. Very pleasant medical staff, always ready to offer a convenient time and day to visit the doctor. I am grateful to surgeon Dr. Ergin Er for the successfully performed breast augmentation surgery. All conditions for patient comfort were met. I will definitely recommend this clinic and doctor.
Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreters and English-speaking doctors. Dr. Ergin Er is praised for speaking 'very good English' with clear communication throughout treatment. Coordinators provide translation services, with one staying to translate during hospital visits so patients 'understood what was happening.' Some nurses don't speak English, though they remain helpful and use phone translators when needed. Interpreters are described as being available around the clock to solve any issues. Patients report having all medications and post-op instructions 'explained in full' before discharge.

Reviews that answered this question:

Ekaterina Onufrieva
Turkey
Mar 24, 2026
Verified review.
Wonderful team. Mustafa - interpreter-coordinator organised everything as conveniently as possible. He was always on the phone, ready to solve any issue. The whole trip: from the transfer at the airport to the first result of the operation - just top. The transfer, the hotel where I was accommodated, the hospital and its hospital room - excellent. Attentive medical staff. Not all nurses spoke English but were always willing to help, used the translator on the phone. The doctor is energetic, understanding and speaks English, so there were no problems with communication. I am satisfied with everything and I am glad that I chose this clinic.
Valeriya Romanenko
Turkey
Mar 24, 2026
Verified review.
Hello everyone ! I want to leave a review, firstly I want to say when I arrived at the clinic, the doctor just looked at me and didn’t say anything, everything was very fast, they took blood for analysis and after that they didn’t say about the result. I had breast augmentation surgery. .. since I am a mother after breastfeeding a baby, I also needed a breast lift, the price tag was put up for me for a breast lift and implants. But no one did braces for me (Everything is very housey, it feels like they are just stuffing their hands, work is on stream (after the operation I stayed in the hospital for a day, the relationship was wonderful, and for this I thank them very much) after a daily stay I was taken to hotel, they came and ran to see the doctor, everything seems to be fine, but there is one thing, but when my chest began to heal and I could look and touch, it turns out that the implants were not fixed at all, I wrote this to the curator and she wrote to me what I need get better, but during the operation my weight was the same, I’m horrified I don’t know what to do, the war has also begun, I go only in a bandage
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How clear and organized is the clinic's paperwork?

Patients consistently praise Turkish clinics for thorough documentation and clear communication throughout their breast surgery journey. One patient specifically highlighted receiving 'a full medical report' detailing everything done during the procedure, which provided valuable peace of mind. Surgeons like Dr. Gurhan Ozcan take time to answer questions comprehensively during both pre and post-operation visits. Medication instructions are 'explained in full' upon discharge, ensuring patients understand their aftercare completely. The administrative process flows smoothly from initial coordination through recovery, with patients noting that 'everything they said would happen' actually happened as promised.

Reviews that answered this question:

Sharon
Turkey
Mar 24, 2026
Verified review.
Great clinic glad I chose the right one for me, my surgery went well & I would definitely use this clinic again, the surgeon was lovely he explained everything that was happening & I liked the fact that I was sent a full medical report of my procedure & everything that was done in the operating theatre, 10 out of 10 for this clinic
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as going 'above and beyond' with exceptional care. One coordinator took a patient to two specialist hospitals for pre-surgery health checks and stayed to translate everything. Staff remain accessible around the clock, with one patient noting how they arranged transportation for pain medication even after discharge. Nurses provide immediate pain relief when needed, and the entire team—from drivers to cleaning staff—are described as 'simply amazing.' Some noted occasional airport transfer delays, though the overall support remained outstanding. Staff help solve unexpected problems, like when one patient forgot their passport and the 'whole team reacted' to help retrieve it before their flight.

Reviews that answered this question:

Наташа Lisitsyna
Turkey
Mar 24, 2026
Verified review.
When I first entered the clinic, I immediately liked the atmosphere in the clinic. The furniture is very beautiful, the staff is very friendly and professional. Everyone knows his business. When I met the doctor in the office, he immediately aroused my confidence. Very professional, knows exactly what is best for the client. He listens to your wishes and consults with you and suggests how it will be better. It was very easy to work with him. He, as a professional, already sees your result in advance. The chamber was clean, tidy, nothing superfluous and it was pleasant to be in it.
Lisa
Turkey
Mar 24, 2026
Verified review.
First I was a bit skeptical of Bookimed as I’ve never used or heard of their services. I must say they were very professional, answered all the questions I’ve had, and there were many and everything they said would happen happen. Yasin was my medical coordinator and everything that I’d read about him in the reviews were ALL true. He’s friendly, accessible and answered all my questions promptly. My surgeon was Dr Gurhan Ozcan and I can’t say enough about what an AWESOME doctor he truly is. My daughter who accompanied me on the trip, and I had a lot of questions for him and being a professor, he answered each and every questions in my pre-operation as well as post operation visit. All the staff, from driver who picked me up, the anaesthesiologist to the person who brought my food, to the nurses, cleaning staff were simply amazing and I HIGHLY recommend Bookimed, Istanbul Aesthetics Clinic, Yasin and the team. I had a breast lift and tummy tuck (pics enclosed) and I did not have the intense pain that I’ve read about online. Don’t get me wrong, I had very painful moments but the nurses were there to give me pain relief whenever I needed it. Even after leaving the clinic, Yasin sent a car for me in order to get a “shot” for pain. Bravo to the entire team
Tracy
Turkey
Mar 24, 2026
Verified review.
Thr hotel was lovely, very clean with friendly staff. The aesthetics centre co-ordinator Ege was exceptional and went above and beyond to ensure i was safe having anasthetic after having a bad bout of covid. He took me to two specialist hospitals for checks on my lungs and heart and stayed to translate so i understood what was happening. When i was given the all clear, he stayed on call 27/7 and was brilliant. The surgeon Dr Ergin Er, spoke very good English and although i am still strapped up and havent had a good close look, it seems hes done an exceptional job. I was discharged back to the hotel the day after my op with all the medication i need given to me and explained in full. The clinic is literally over the road from the hotel so i have easy access if i have any problems and have been told to pop over anytime ifbi have a problem. The hotel has arranged for our lateral flow tests for journey home and at a reasonable price. The hotel restaurant makes lovely food, also at a reasonable price and there are places nearby to eat out or buy snacks. I have no worries about recommending the clinic and hotel to anyone and will definately come back nexr year with my hubby for dental treatment.
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⭐️ Top-Rated Clinic

4.7 Excellent

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Aysel Pasazade

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Leading doctor for Breast Implants with Breast Lift

10 years of experience

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Reviews.11 patients have trusted Hospital de la Familia with their treatment journeys in Mexico

Patient reviews

4.2
Good
33 patient verified reviews
1 star
27%
2 stars
18%
3 stars
18%
4 stars
9%
5 stars
27%
Hospital de la Familia overall rate includes
4.6/5
Doctor
4.5/5
Staff
4.4/5
Facilities
4.0/5
Language assistance
4.2/5
Support
1-10 of 11 reviews
Mindemoya Reynolds
Canada
Nov 1, 2025
Verified review.
my results are far and beyond my wildest expectations
The staff were UNBELIEVABLY kind! I felt I was well listened to, my needs were met, and my results are far and beyond my wildest expectations. If I decide to have more plastic surgery, I will, without hesitation come back here.
How I was listened to and cared for and Dr. Ayala's warm, affable nature.
There were some bumps in terms of communication initially that was frustrating, but we got over that quickly and it stopped being an issue
About Bookimed service
It was fast and efficient.
Dianna Jamie • Breast lift
United States of America
Aug 5, 2025
Verified review.
Anonymous • Facelift
United States of America
Jan 29, 2026
Verified review.
I like the environment and how everything was set up
I like the environment and how everything was set up. I think you should have more instructions on how to care for yourself. I think you should have a care package while you are there to take care of yourself, too.
The staff was nice
I didn't like that they stuck me 5 times to put a iv in.
About Bookimed service
The booking part was ok.
Anonymous • Brazilian Butt Lift
United States of America
Jul 6, 2025
Verified review.
The hospital advertised was not the one I went to. The operating room was thrown together i my opinion. Hardly anyone spoke English so I had a difficult time with the forms. I didn't even get a copy. After the surgery I was left on my back overnight night and was told I'll be ok. Once finally discharged the next morning, I only received antibiotics and ibuprofen. No instructions on how and what to do afterwards. I felt like they did what they was supposed to and dropped me off in the streets to fend for myself
How close it was from my home
The facility, language barrier and no instructions
Harrison King • Facelift
United States of America
Jun 25, 2025
Verified review.
The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect. I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!
Rory • Gynecomastia surgery
Canada
Feb 6, 2023
Verified review.
Hospital fine, clean decent staff Got gynecomastia surgery, emintha into healing moderately okay results, had maybe grade one maybe grade 2 gyno, got glands removed as I was very lean, Surgeon made long incisions, along my chest, have two ling 3 Inch scars on either side of my nipples on both side of my chest Fland wasn't fully removed on my left side so have recurring gyno, Need steriod injection to help with scaring, surgeon isn't competent enough to go through the nipples to leave no scarring, Pictures they send of before and after are a lie, Probably look worse than before cant take my top off after, The response to this was get laser treatment or steriod injections Sub par save your money go somewhere else Probably the same for most procedures they do
About Bookimed service
Just terrible really
Diana • Rhinoplasty (nose job)
United States of America
Nov 9, 2021
Verified review.
Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there.
About Bookimed service
Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there. I saved for so long for this surgery and got nothing. I’m just so sad.
Celia Castillo • Arm lift (brachioplasty)
United States of America
Sep 19, 2023
Verified review.
I like how fast and easy it was from the start. The surgical facility was small but worked fine. I did not like the post op care. The night nurse was terrible. Her patients were not a priority. Post op care was not made clear. I would have preferred more detailed instructions on after care. I was left guessing about bandages, sprays, medications and scar treatment. Doctor repaired a hernia, of which I was grateful, but would have preferred to have price list in case this occurred so I could have been prepared financially. I felt like price was just made up. So I don't know if I was overcharged. I liked Mexicali as it was a nice quiet clean town. All in all experience was not bad and the price was affordable.
About Bookimed service
Bookimed team was quick to respond. They were professional in getting me several quotes for procedures. I am grateful for their assistance.
Anonymous • Breast augmentation
United States of America
Dec 24, 2022
Verified review.
Make sure your very clear on needs and expectations. Or they will nickel and dime you. Even though rides to and from border are included they will try to make to find your own way. After your surgery, no before, Will offer you a ride option across border but then later charge you for it. Also charged separately for bandaging materials used after surgery !!?!? if you dont pay you are sent away with nothing. (No they dont bandage you up unless you pay extra after the surgery). Beware of carlo he is not a point of contact only marketing manager and has no place in your medical conversations or booking, he only convoluted things between the dr and the real point of contact making for a frustrating and less then enjoyable experience.
About Bookimed service
Barely
Donna Henry • Liposuction of the Thigh
United States of America
Aug 13, 2024
Verified review.
I couldn't ask for any better
My medical team with carlos was great. I couldn't ask for any better. From start to finish, he was always available. He speaks perfect English. He checked on me daily. The price quotes did not change. Dr aylana is very knowledgeable in his field. In the consultation he asked me what my expectations were. He didn't try to talk me into any procedures I didn't need. He was honest about what he could do. Having medical procedures abroad is different from the US. It is still safe for fraction of the price.
My medical advisor. My doctor. And Veronica at the beauty clinic.
Language barrier between nurses and patients. I did not like the faja that was recommended. Do not buy in tiajuana. Buy from Amazon. It's cheaper and fit better.
About Bookimed service
I wish I would have brought my own thermometer and blood pressure cuff. This way you can keep up with your vitals after surgery. Brought chux pads from the US.
Rhonda Niquidet • Breast Augmentation with Fat Transfer
Canada
Feb 27, 2026
Verified review.
Making me comfortable was a high priority. Gave me a room with a nice blanket to rest in while I waited. Turned up the heat.