The staff was very attentive. The only issue I had was I received different instructions for recovery







Hospital de la Familia
2 hospital accreditations of quality
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5 positive reviews on treatment in Hospital de la Familia
Fantastic service, very reliable people. Bookimed is highly recommended for anyone looking for medical care in Mexico.
Better hospital experience than any I've had in the United States. Place was well maintained, staff were professional. Service was excellent.
the service and all of them were very kind to me and very attentive ... the recovery room was very spacious and very spacious. Definitely yes. I am very satisfied with the whole process from the beginning to the end .. your attention from the case manager Carlo as well as his assistant Maritza. Always very friendly and very attentive in everything. Especially for their personal attention that they had with me and with others since I was the first one who picked up the first day of three on the same day I arrived and they picked me up with my son first and from San Diego they personally transported us to my Spanish-speaking and another Hispanic and third to an African American who was also very happy in what I could see. They transported us to mexicali in their own car and they hosted me and my son in a classic hotel one night before my surgery and they kept us checking and driving around and they were very wonderful not only with me but with my son, much more wue nothing too .. I in particular in my own experience was very happy and satisfied not only with your care but also with the results from the first moment to the next day of my surgery when I saw myself for the first time .. I still do not stop to be able to show my family and friends the wonder they did me and more than anything my results that were much better than I expected. Definitely, it is already a thousand times better than even my friends have noticed my happiness and change just by talking to me by phone. My change was definitely more than I expected and I do recommend it. They are easy to please you in almost everything and they are very economical and the best in Mexicali .. thanks to all the hospital staff, the family and their case managers Carlo and Maritza and their assistants and the entire plastic surgery team of Dr. Marco Sariñana. I will definitely return a second time with them very soon !!
el servicio y todos ayi fueron muy amables conmigo y muy attentos.. el cuarto de recuperacion muy amplio y mucho muy amplio.
Definitivamente si. Estoy muy satisfecha con todo el processo desde el principio hasta el fin.. su attentencion de el case manager Carlo al igual que su assistente Maritza. Siempre muy amables y muy al pendientes en todo. Sobre todo por sus attenciones personales que tubieron conmigo y con otros ya que yo fui la primera que recojieron el primer dia de tres en ese mismo dia en que llegue y me recojoeron a mi con mi hijo primero y desde san diego nos transportaron personalmente ellos a mi de habla hispana y otra hispana y por tercero a un afroamericano que tambien estubo muy contento en lo que pude ver. Nos transportaron hasta mexicali en su propio auto y nos hospedaron en un hotel clasico una noche antes de mi cirugia a mi y a mi hijo y nos estubieron chekando y dando vueltas muy seguido y fueron muy maravillosos no tan solo conmigo sino con mi hojo mucho mas wue nada tambien.. yo en lo particular en mi propia experiencia quede mucho muy contenta y satisfecha no solo con sus attenciones sino tambien con los resultados desde el primer instante al proximo dia de mi cirugia cuando me vi por primera vez.. todavia no dejo de poder mostrarles a mis familiares y amigos la maravilla k me hicieron y mas que nada mis resultados que fueron mucho mejor de lo que yo esperaba.. Definitivamente ya quede mil veces mejor que hasta mis amigos an notado mi felicidad y cambio de tan solo hablar conmigo por telefono. Mi cambio definitivamente fue mas de lo que espere y si que se los recomiendo. Son facil de complacerte en todo casi y son muy economicos y los mejores de mexicali.. gracias a todo el staff del hospital la familia y sus case managers Carlo y Maritza y sus assistentes y entero equipo de cirugia plastica del Dr. Marco Sariñana. Definitivamente retornare por segunda vez con ellos muy pronto!!
1 negative reviews on treatment in Hospital de la Familia
Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there.
Hospital accreditations of quality
Updated 29.04.2022
The Family Hospital is a beautiful state-of-the-art facility located just 200 yards south of the US border entry in the city of Mexicali BC Mexico. Its up-to-date medical technology & operating theaters make it the safest & reliable option for surgical interventions in the city. The Family Hospital is part of Grupo Mac, a Mexican Hospital chain that purchased the hospital in 2020 after 17 years of operation by its previous owners. The Hospital features over 24 medical specialties and staffs over 120 employees. The hospital's infrastructure is configured by 32 all-private rooms, 5 operating rooms, an imaging center, 24/7 cafeteria, private parking, a chapel. The Family Hospital has achieved thousands of satisfied international patients and is a leading hospital in medical tourism since it started its medical tourism department in 2009. Hospital de la Familia has been featured in many international coverages such as New York Times, CNN, Current TV, Chicago Tribune, San Diego Tribune, KMS, China News, Univision and French TV.
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The full refund if cancelled 15 days prior to the date of the appointment/procedure.
5% refund due to COVID‑19 restrictions.
The full refund if you do not get a visa.
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About Hospital de la Familia
Hospital de la Familia is a 32 all-private rooms boutique hospital located just yards away from the Calexico CA USA / Mexicali BC Mexico border. The clinic offers affordable pricing and high quality of surgical outcomes for medical travelers seeking excellent medical care in gastroenterology, cardiac surgery, neurosurgery, and other specialties.