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Updated: Feb 2026

Hospital de la Familia: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Hospital de la Familia in Mexico
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820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
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Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.9 Excellent

205 reviews

Ugur Horoz

Plastic surgeon

15 years of experience

Surgeon's portfolio

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❤️ In demand by patients

2

4.7 Excellent

53 reviews

6 years of experience

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💚 Specials for Bookimed patients

3

Hasan Sahin

Plastic surgeon

Leading doctor for Facelift

20 years of experience

Surgeon's portfolio

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Reviews.5 patients have trusted Hospital de la Familia with their treatment journeys in Mexico

Patient reviews

4.2
Good
33 patient verified reviews
1 star
20%
2 stars
0%
3 stars
0%
4 stars
20%
5 stars
60%
Hospital de la Familia overall rate includes
4.6/5
Doctor
4.5/5
Staff
4.4/5
Facilities
4.0/5
Language assistance
4.2/5
Support
1-5 of 5 reviews
Anonymous • Facelift
United States of America
Jan 29, 2026
Verified review.
I like the environment and how everything was set up
I like the environment and how everything was set up. I think you should have more instructions on how to care for yourself. I think you should have a care package while you are there to take care of yourself, too.
The staff was nice
I didn't like that they stuck me 5 times to put a iv in.
About Bookimed service
The booking part was ok.
Harrison King • Facelift
United States of America
Jun 25, 2025
Verified review.
The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect. I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!
Melva • Facelift
United States of America
Nov 14, 2022
Verified review.
The doctor was very professional and caring
A little more knowledge of what to expect after surgery and the following week. The Staff was really nice I felt like everyone tried to help us communicate with the English/Spanish language.
About Bookimed service
Yes
Kathleen M Thompson-Rodgers • Mini Facelift
United States of America
Feb 16, 2026
Verified review.
They were very knowledgeable and helpful along the way
That I had to go from San Diego to Mexico, lol but that’s where I got my work done and I am very appreciative
About Bookimed service
Very helpful with arrangements getting you over the border and back
Ryan Carrizal • Facial Fat Transfer
United States of America
Oct 31, 2025
Verified review.