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Updated: Aug 2025

Liv Hospital Ulus: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

3.5
Overall patient satisfaction with Liv Hospital Ulus in Turkey
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What patients say about Infertility at Liv Hospital Ulus

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 22, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 22, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 22, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 22, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 22, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 22, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 22, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Mar 22, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 22, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 22, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 22, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 22, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
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50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.6 Excellent

514 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

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❤️ In demand by patients

2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

35 years of experience

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Reviews.193 patients have trusted Liv Hospital Ulus with their treatment journeys in Turkey

Patient reviews

4.5
Good
235 patient verified reviews
1 star
10%
2 stars
20%
3 stars
20%
4 stars
10%
5 stars
40%
Liv Hospital Ulus overall rate includes
4.6/5
Doctor
4.6/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 193 reviews
Anonymous • Epilepsy
Kazakhstan
Mar 8, 2025
Verified review.
very sensitive, attentive girl Yulia, thank her very much for this!
I liked the doctor, everything was fine, thank you! and the medical coordinator Yulia, on bookimed, very friendly, I felt her support and she was always on the phone until the end of our stay in turkey! very sensitive, attentive girl Yulia, thank her very much for this!
Anonymous • Stem Cell Therapy
Germany
Aug 1, 2025
Verified review.
Service top 6 stars
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
The versatility of the treatment
Nothing
About Bookimed service
Reliable competent good serious advice
Zubair • Pediatric Aortic Valve Replacement
Pakistan
May 8, 2025
Verified review.
I would highly recommend bookimed to anyone needing a complex medical procedure
Our son was recommended to undergo a complex surgical procedure, which was not only risky but also extremely complicated. I couldn't be more satisfied with bookimed. From start to finish their representative Olha was professional, responsive and genuinely invested in helping me find the best possible care. Olha took the time to understand my medical needs and concerns and provide personalized recomendatios for hospitals and surgeons of different regions. The information they provided was thorough and accurate. The entire process was smooth and stressfree. All travel matters and documents were swiftly provided for travel procedures. i appreciate the extra effort to ensure I was comfortable every step of the way. They kept a check on my son even after the procedure regarding his well being. I would highly recommend bookimed to anyone needing a complex medical procedure .They have fully earned my trust and i feel grateful for their support during my challenging time.
the representative's swift and prompt response
Noha
Algeria
Apr 16, 2019
Verified review.
كل الشكر لكم
زرنا مستشفى ليف بإسطنبول بناءا على نصيحة منسقكم السيد عماد حسين و تعاملنا مع قسم الاورام هناك بمساعدة السيدة فراح الحقيقة المستشفى كان في المستوى و التعامل مع المريض كان جيد جدا وقعت مشكلة صغيرة بخصوص ثمن الاستشارة الذي وصل الى 700 اورو بسبب سوء تفاهم مع المترجم لكن تم حل المشكلة و الاكتفاء بثمن الاستشارة 90اورو شكرا على تعاونكم نعم كان فيه تعاون كبير جدا من طرف السيد عماد حسين حتى انه كان يراسلني للسؤال و للاطمئنان على صحة المريضة انسان فعال في عمله عند وعوده في الاتصال بالمستشفيات و واضح في لغته و لطيف في تعاملاته كل الشكر لكم
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نعم كان فيه تعاون كبير جدا من طرف السيد عماد حسين حتى انه كان يراسلني للسؤال و للاطمئنان على صحة المريضة انسان فعال في عمله عند وعوده في الاتصال بالمستشفيات و واضح في لغته و لطيف في تعاملاته كل الشكر لكم
Ольга • Consultation with a gynecologist
Russian Federation
Aug 16, 2021
Verified review.
I didn’t have the operation, you can just say I went to paid appointments. I did not like the fact that the doctor was not familiar with my examinations and analyzes, and before, if I had an MRI, they did an ultrasound scan. It's not clear why. At the same time, the ultrasound did not give the whole picture. Also, only on the spot when the doctor asked me to look at my tests and examinations, the translator tried to translate. Before arriving at the clinic, I discussed in advance what kind of operation I wanted, whether they would be able to do it. The answer was always YES, after arrival already at the reception, NO.
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No
Газиз • Herniated disk
Russian Federation
Jan 22, 2021
Verified review.
"I recommend to everyone, wizards work here - professionals in their field!"Categorized statements: About the doctor: "Easy to communicate, concise, it is immediately clear that the highest level specialist, after the examination, identified the problem and showed it on the MRI scan and explained what was to come
LIV Hospital services are very much in line with and in no way inferior to the world level, believe me, because due to health problems of my family, we had to see clinics in the USA, China, South Korea, Israel. From the very first call I felt great care for me as a loved one. Many thanks to Sabina, Nigina - coordinators / translators, they did a great job, we could contact them at any time of the day and they supported the patient with all their hearts. Please note that everything here is based on Turkish, only doctors can communicate in English. It can be seen how much Turkey has advanced and is self-sufficient. I am grateful to fate that I met the professor - neurosurgeon Chagatay Ozturk. Easy to communicate, concise, it is immediately clear that the highest level specialist, after the examination, identified the problem and showed it on the MRI scan and explained what was to come. An operation was performed to remove the hernia on L5-S1 and a titanium disc was installed. The atmosphere of the team was very favorable and cozy, there was a high level of coherence and discipline. The concern was such that I did not feel any pain or heaviness, although they say that the operation was not an easy one. On the second day after the operation, I already walked and on the sixth day I was already discharged. Finally I got rid of pain and sleepless nights over the years! I recommend to everyone, wizards work here - professionals in their field! Best regards, Gaziz Kissym Kazakhstan
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Even more!
Anonymous • Consultation with a surgeon
Ukraine
Sep 24, 2020
Verified review.
Liv hospital is a terrible clinic! We were very disappointed, it’s good that they went to the memorial on time from there and didn’t perform the operation on my grandfather, conducted an examination in another clinic where they began to fully deal with him and sort out his problem with a council of doctors, in Livonia we just shouted that the situation was an emergency and it was necessary urgently to take action and just wanted to put on the operation the next day without looking at the tests and the like !!!!
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Saniya Abdulova • Radiotherapy
Kazakhstan
Apr 29, 2019
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Anonymous • Vertebral plastic
Uzbekistan
Feb 27, 2020
Verified review.
I'll start my review with Bookimed. Indeed, the guys helped a lot, in particular, Anton, Barbara, Nazrin. From the moment I turned to them, they tirelessly contacted me and provided all third-party support. Meeting, doctor's consultation and after. Really guys thank you! We agreed with Anton that we would go for a consultation at Liv Hospital. Special thanks to you. Now for the Liv Hospital itself. We turned to this hospital with an MRI scan - signs of osteochondrosis of the thoracic spine. The central protrusion of the VTh3 - VTh4 disk and vertebral bodies with marginal suspensions, the height of the vertebral bodies is preserved. End plates of vertebral bodies with clear, even contours. In the vertebral bodies Th2 (10mm), Th5 (10mm), Th10 (23mm), Th11 (3mm) and L1 (5mm), round sections with hyper-intense T1 and T2 HI signal characteristics (hemangiomas) are determined. We were prescribed a doctor Chagatai Ozturk. From acquaintances, from reviews and after talking with the doctor, I realized that the doctor is quite a professional in his field. Pros: 1. Modern hospital 2. Attention to the patient is good. 3. Amiable doctor 4. Well done consultants. Cons: 1. Very, well, very expensive treatment in relation to other hospitals in Turkey. For example, Memorial, Azhibadem, Medicana 2. Careful attention to the patient is a maximum of 10-15 minutes. After this time has passed, it seems that the doctor has lost interest in you and begins to engage in others on his computer. (at least I noticed this in relation to us) 3. Does not give other variations of the treatment although this could be given. Since having looked at our MRI remotely, Liv hospital sent us an invoice, we expected that after a live examination, the doctor would offer us other treatment options. 4. The doctor is very honest with the patient. He directly told us that after the operation does not guarantee that we will return to our previous health and will feel like an 18 year old healthy person. I do not know how much this psychologically affects the patient. For example, it negatively affected us or not. 5. We were offered to have an operation the amount of which amounted to $ 23,000 plus treatment and stay in Turkey for 15 days would cost us all this about $ 30,000. For this amount we were offered in Israel and Germany, and in India 3 times cheaper. We asked for a breakdown of this amount, which is included here. Unfortunately, they said they could not give it. I could not understand why. Then we asked to give us a price for hemorrhage vertebroplasty, after a two-day wait they said $ 7,000, although other hospitals asked for $ 3,000- $ 3,500 for vertebroplasty, and after they found out that we would only do vertebroplasty, and we won’t do the spinal surgery, interest our person at the hospital completely disappeared and they did not contact us even though we were there about 10 days after consulting with them. So the next day we went to several other hospitals in Turkey and stayed at the Sisli Momorial Hospital. I want to note that the Memorial is no different from Liv Hospital in terms of modernity and attention to the patient. Doctors are very kind prices are acceptable, the neurosurgeon in whom we were an expert in their field listened without being lazy. We were able to ask him all the questions we were interested in, both during the consultation and after treatment, and he was in contact with us all the time before and after the radio frequency denervation that we had with him. Something like this. All health and goodness
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I'm happy, well done!
Джайхун • Cancer screening
Uzbekistan
Feb 19, 2020
Verified review.
Coordination is very poor. At first, my mother was not met at the airport, she waited half an hour until the driver found her. Then at the hotel, which was booked for one price, they gave another, more expensive. It’s good that the transfer arrived at the clinic on time and the clinic did all the examinations. Before departure we managed to give the results of the surveys, but the overall impression is bad.