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Updated: Mar 2026

Memorial Şişli Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.3
Overall patient satisfaction with Memorial Şişli Hospital in Turkey
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What patients say about Radiotherapy at Memorial Şişli Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 22, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 22, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 22, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 22, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 22, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 22, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 22, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 22, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 22, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 22, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
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Reviews.13 patients have trusted Memorial Şişli Hospital with their treatment journeys in Turkey

Patient reviews

4.7
Excellent score
359 patient verified reviews
1 star
8%
2 stars
0%
3 stars
8%
4 stars
23%
5 stars
62%
Memorial Şişli Hospital overall rate includes
4.8/5
Doctor
4.7/5
Staff
4.8/5
Facilities
4.7/5
Language assistance
4.9/5
Support
1-10 of 13 reviews
Anonymous • Radiotherapy
Ukraine
Jun 14, 2024
Verified review.
Anonymous • Radiation therapy for brain tumor
Serbia
Mar 20, 2024
Verified review.
Ирина • Radiotherapy for lung cancer
Turkey
Nov 5, 2021
Verified review.
Tetyana • PET/CT
Ukraine
Oct 5, 2025
Verified review.
But I really liked the Bukimed service - they helped, supported, organised everything in the best possible way
There are certain issues with the hospital, in particular, the staff who are in no hurry and we had to spend the whole day in the hospital instead of a few hours - we waited, waited, and waited again..... But I really liked the Bukimed service - they helped, supported, organised everything in the best possible way. Thank you.
Overall, the hospital is good
Perhaps it's due to a different mentality, but we didn't really like waiting endlessly - no procedure or appointment started on time, no one is in a hurry and no one appreciates other people's time.
About Bookimed service
I really liked the service, they were very helpful.
Julija • Breast reconstruction surgery
Slovakia
Oct 17, 2024
Verified review.
Honestly, I'm in awe from this experience
The hospital was fantastic, room was private, with all required amenities, cafe - lovely, everything was beautiful and clean. Staff were just so accommodating, my Doctor was knowledgeable, explained the procedure in detail. Honestly, I'm in awe from this experience. And even though I was coming in with a slight fear and a tiny panic attack, there was really no need to worry, everything is on a highest level! Thanks to all!
Translators were top notch! Everything was amazing, I can't select just one thing.
Had issue with payment, it kept getting rejected and due to this I wasn't admitted right away. But once payment went through, all services followed smoothly.
About Bookimed service
Love the speed and replies at any time of day
Gerhard Riehle Riehle • Lutetium-177 therapy
Philippines
Mar 2, 2026
Verified review.
Anonymous • Lutetium-177 therapy
Ghana
Nov 22, 2024
Verified review.
I got more than value for my money
Memorial is more than a hospital. It is home from home. Very hospitable and caring staff who show a lot of empathy. My one night stay in the hospital was a delightful experience, kind and available staff, every neat and hygienic room. The doctors are on top of their job. I was taken through a lecture in nuclear physics 101, broken in simple language. The lecturer helped allayed my initial fears about the treatment. The treatment was speedy and the results came so quickly. The doctor was by my bedside to explain the next steps. The translator was fantastic. The transportation service was superb, always on time. I got more than value for my money. I will strongly recommend Memorial Sisli Hospital for any person seeking Lu-177 therapy
The ever presence of the medical support to attend to me in deep into the night.
May be the food could be improved in terms of quality served
About Bookimed service
Bookimed is a fantastic service organisation. Very quick on follow ups and providing feedback. They connect you the all relevant personnel from visa acquisition to hospital appointment promotly. Even when one arrives at the treatment facility they follow up to enquire if one has an challenges
Mian Muhammad Ilyas • Lutetium-177 therapy
Pakistan
Mar 6, 2026
Verified review.
Only needs to improve nursing staff, in regards of their professionalism and experience
Only needs to improve nursing staff, in regards of their professionalism and experience
Doctor excellent
Nursing staff looks not experienced, doesn't know how to perform their duties professionally.
About Bookimed service
Good experience with their service, prompt specially interpreter Shiller she was excellent.
Фатима • Glioblastoma
Uzbekistan
Sep 30, 2023
Verified review.
The level of medicine is here 👍
I am grateful to the bookimed team. They work promptly, are constantly in touch, and help in any situation. I am very glad that I contacted the clinic through bookimed, our doctor, neurosurgeon Gopkalp Sinav, is very experienced, sociable, and attentive. I would like the doctors in Uzbekistan to be the same as in Turkey. The level of medicine is here 👍.
Ol'ga • Consultation with an oncologist
Ukraine
Feb 13, 2026
Verified review.
Everything was conducted at a sufficiently high level
Everything was conducted at a sufficiently high level.
Appointment Scheduling
Гаухар • Liver cancer
Kazakhstan
Nov 28, 2022
Verified review.
The doctor who turned to oncology was Serkan Keskin, he explained everything quite well. After repeated examination of histology, oncology was not confirmed. This is where all the fun began. They sent me to the endocrinologist, the doctor prescribed several tests that they passed, but they went 2 times to pass the tests because the base did not work for them, and when they came for the results there were no tests at all. The laboratory lost, they offered to re-enter the appointment, at which the doctor re-assigned tests of a completely different nature. As a result, they dealt with the administration and refused the tests for which they paid 400 dollars. I hope the money will be returned to the card
About Bookimed service
Thanks to coordinator Marina, but next time I think I’ll go to another clinic, Sisli Memorial needs to work on the service
Anonymous • Lung cancer
Ukraine
Dec 3, 2024
Verified review.
We are satisfied with the result
We went to the clinic to get a second opinion. We are satisfied with the result. The clinic provided a clear treatment plan, including the cost. The coordinator Inessa quickly organised a doctor's consultation and helped with organisational issues
Detailed treatment plan, work of a coordinator
0.У.Х. • Consultation with a mammologist
Uzbekistan
Feb 26, 2026
Verified review.