Updated: Feb 2026
San Raffaele: Patients Reviews and Experience
Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.
Overall patient satisfaction with San Raffaele in Italy
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What patients say about Alopecia at San Raffaele
How convenient is the clinic location and access?
Patients consistently praise the seamless logistics, with airport transfers and hotel arrangements handled smoothly. One described the driver as a 'good old man' who helped with luggage and hotel check-in despite language barriers. Hotels are conveniently located near clinics, with staff accustomed to post-surgery patients. Some noted occasional communication gaps due to language differences, though coordinators bridge this effectively. The setup allows patients to focus entirely on recovery, with room service available and multiple clinics partnering with the same hotels for familiarity.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
Yuri Loginov
Turkey
Mar 20, 2026
Do professionally. To the customers are very attentive. Delivered and taken to the airport. All is well.
Are there any hidden or extra costs?
Patients generally find pricing transparent, with one noting they were 'very surprised by the price' being half what they'd pay elsewhere. However, some experienced unexpected costs for additional products during recovery visits, with one mentioning ATMs nearby had 'large commission' when cash was needed. Another patient raised concerns about partial procedures, questioning whether completing the full treatment would require additional payment beyond the initial cost. Despite these occasional surprises, most describe the overall value as excellent, with comprehensive packages including transfers, medications, and follow-up care typically covered in the quoted price.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
How safe is the procedure?
Patients consistently report safe procedures with proper medical protocols followed throughout. One noted the 'absolutely painless' experience, while another appreciated receiving prescribed medications to prevent complications like swelling. The anesthesia process is thorough, with injections administered at both donor and recipient sites. Some found initial scheduling coordination challenging, though medical staff maintained professional standards throughout. Modern techniques like FUE (no-cut method) are used to minimize risks. Clinics provide detailed aftercare instructions, including proper shampooing techniques and wound care guidance, ensuring patients feel confident about their recovery process.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Is the procedure or recovery painful?
Patients describe the anesthesia injections as the most uncomfortable part, with one noting they're 'very painful' initially. However, once the anesthesia takes effect, the actual transplant procedure becomes 'absolutely painless.' The longest challenge isn't pain but lying still for 8+ hours, which can make the back and neck numb. One patient praised their anesthesiologist for numbing so effectively they 'did not feel pain' during the operation. Recovery appears comfortable, with patients reporting feeling 'much better' the morning after and nothing really hurting once the procedure is complete.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
How effective are the treatment results?
Patients report positive early signs, with one noting transplanted grafts remained 'still in place' a week post-procedure. The surgical process itself is described as thorough and 'well done' by medical staff. Some experienced procedural changes during treatment, though clinics maintain ongoing support and advice when needed. One patient appreciated the comprehensive 8-hour procedure despite its intensity, saying the medical team stayed attentive throughout. The healing process requires patience, with visible improvements developing gradually over time.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
How long is the recovery period?
Patients describe the hair transplant procedure taking over 8 hours, with immediate post-op rest needed. One noted feeling 'much better' by morning with minimal pain. The first few days involve bandage changes and special washing instructions on day 3. Some experienced initial swelling with older cutting techniques, though newer methods showed 'no swelling at all' with proper medication. Patients recommend planning substantial time off—one suggested '3 weeks of vacation for sure' as dried blood and healing traces can persist for weeks. Most find their appearance gradually improves as the transplanted grafts settle into place.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
How experienced and professional are the doctors?
Patients describe Turkish hair transplant doctors as skilled professionals who deliver thorough consultations and detailed case analysis. One noted how their doctor provided a 'detailed analysis of my case with the presumptive diagnosis' rather than template responses. The surgical teams are praised as 'responsible' with procedures going 'well done.' Some experienced limited direct doctor involvement during lengthy procedures, though the medical teams maintained professional standards throughout. Doctors like Mohammed and Aziz receive specific praise for their expertise and patient care during operations.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Vladimir Dzikovskiy
Turkey
Mar 20, 2026
Thank you! Excellent, positive team of professionals! Everything is on the highest level! Special thanks to Sabina and Anna Petrikova and my best doctors from the clinic Adam and Eve ...
How supportive and caring is the clinic staff?
Patients consistently highlight the exceptional care from clinic coordinators who provide detailed guidance throughout the entire process. One described their coordinator as showing 'empathy, sincere interest and a desire to help' that stood out from other clinics. Staff maintain close contact even weeks after procedures, with one patient noting '1.5 weeks after I'm still in contact and they give me advice.' The medical team receives praise for being 'very attentive' during lengthy procedures, often staying with patients for translation help. Drivers and hotel staff also contribute to the supportive experience, helping with luggage and language barriers to create a comprehensive care network.
Reviews that answered this question:
Syed ALI
Turkey
Mar 20, 2026
First time getting a hair transplant. Read reviews but everyone’s a little nervous right? From start to finish they have been amazing, such great staff and amazing aftercare. Even now 1.5 weeks after I’m still in contact and they give me advice and check up
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Tomasz Snoch
Turkey
Mar 20, 2026
I am really happy for the services of these two. However I am very unsatisfied with your provious assistance provided by Anna Petrikova.
How comfortable and modern are the clinic facilities?
Patients describe clinic facilities as well-equipped and comfortable, with staff providing everything needed during recovery including medicines, pillows, and ongoing consultations. The clinics offer 'quite good' food during breaks, and patients appreciate having restaurants available for regular meals. Some noted the lengthy procedures can make lying down uncomfortable over time, though the attentive medical staff help make the experience manageable. One patient specifically mentioned feeling 'the care of the staff' throughout their procedure. Partner hotels are described as normal to good quality, creating a supportive environment for international patients during their recovery period.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Will language barriers affect my treatment?
Patients consistently highlight the strong translation support at Turkish clinics, with dedicated Russian-speaking coordinators like Anna staying throughout procedures to help with communication. One patient noted their translator 'practically did not leave me' during an 8-hour operation. Another appreciated receiving detailed pre-trip guidance and airport assistance. Some experienced brief delays waiting for translators or occasional language mix-ups, though backup English interpretation was provided. The clinics clearly prioritize communication, with patients describing coordinators as 'main assistants' who ensure nothing gets lost in translation.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
How clear and organized is the clinic's paperwork?
Patients describe generally well-organized clinic operations with thorough documentation processes. One noted that coordinators provide 'important recommendations and an algorithm' for the entire journey, while another appreciated having 'everything you need during rehabilitation' clearly documented. Some experienced occasional paperwork mix-ups, though coordinators like Anastasia are praised for detailed case analysis and addressing patient concerns. The clinics typically provide comprehensive documentation including medical instructions, rehabilitation guidelines, and post-operative care materials. Overall, patients feel 'the clinic fulfills all the obligations it undertakes' with proper administrative support throughout their treatment.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
How convenient is the clinic location and access?
Patients consistently praise the seamless logistics, with airport transfers and hotel arrangements handled smoothly. One described the driver as a 'good old man' who helped with luggage and hotel check-in despite language barriers. Hotels are conveniently located near clinics, with staff accustomed to post-surgery patients. Some noted occasional communication gaps due to language differences, though coordinators bridge this effectively. The setup allows patients to focus entirely on recovery, with room service available and multiple clinics partnering with the same hotels for familiarity.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
Yuri Loginov
Turkey
Mar 20, 2026
Do professionally. To the customers are very attentive. Delivered and taken to the airport. All is well.
Are there any hidden or extra costs?
Patients generally find pricing transparent, with one noting they were 'very surprised by the price' being half what they'd pay elsewhere. However, some experienced unexpected costs for additional products during recovery visits, with one mentioning ATMs nearby had 'large commission' when cash was needed. Another patient raised concerns about partial procedures, questioning whether completing the full treatment would require additional payment beyond the initial cost. Despite these occasional surprises, most describe the overall value as excellent, with comprehensive packages including transfers, medications, and follow-up care typically covered in the quoted price.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
How safe is the procedure?
Patients consistently report safe procedures with proper medical protocols followed throughout. One noted the 'absolutely painless' experience, while another appreciated receiving prescribed medications to prevent complications like swelling. The anesthesia process is thorough, with injections administered at both donor and recipient sites. Some found initial scheduling coordination challenging, though medical staff maintained professional standards throughout. Modern techniques like FUE (no-cut method) are used to minimize risks. Clinics provide detailed aftercare instructions, including proper shampooing techniques and wound care guidance, ensuring patients feel confident about their recovery process.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Is the procedure or recovery painful?
Patients describe the anesthesia injections as the most uncomfortable part, with one noting they're 'very painful' initially. However, once the anesthesia takes effect, the actual transplant procedure becomes 'absolutely painless.' The longest challenge isn't pain but lying still for 8+ hours, which can make the back and neck numb. One patient praised their anesthesiologist for numbing so effectively they 'did not feel pain' during the operation. Recovery appears comfortable, with patients reporting feeling 'much better' the morning after and nothing really hurting once the procedure is complete.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
How effective are the treatment results?
Patients report positive early signs, with one noting transplanted grafts remained 'still in place' a week post-procedure. The surgical process itself is described as thorough and 'well done' by medical staff. Some experienced procedural changes during treatment, though clinics maintain ongoing support and advice when needed. One patient appreciated the comprehensive 8-hour procedure despite its intensity, saying the medical team stayed attentive throughout. The healing process requires patience, with visible improvements developing gradually over time.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
How long is the recovery period?
Patients describe the hair transplant procedure taking over 8 hours, with immediate post-op rest needed. One noted feeling 'much better' by morning with minimal pain. The first few days involve bandage changes and special washing instructions on day 3. Some experienced initial swelling with older cutting techniques, though newer methods showed 'no swelling at all' with proper medication. Patients recommend planning substantial time off—one suggested '3 weeks of vacation for sure' as dried blood and healing traces can persist for weeks. Most find their appearance gradually improves as the transplanted grafts settle into place.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
How experienced and professional are the doctors?
Patients describe Turkish hair transplant doctors as skilled professionals who deliver thorough consultations and detailed case analysis. One noted how their doctor provided a 'detailed analysis of my case with the presumptive diagnosis' rather than template responses. The surgical teams are praised as 'responsible' with procedures going 'well done.' Some experienced limited direct doctor involvement during lengthy procedures, though the medical teams maintained professional standards throughout. Doctors like Mohammed and Aziz receive specific praise for their expertise and patient care during operations.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Denis Ahmed
Turkey
Mar 20, 2026
There are a number of points that confused me greatly. 1 When the price was negotiated, 1400 euros were declared for the whole head, but only half was made to me and they said that they could no longer take the grafts in the donor zone and as a result they could finish the grafts only after half a year, and I doubt very much that the second procedure will be included in initial cost. 2 I was promised that the operation would be performed by Dr. Sofia Kurt, but in reality her participation was limited to 10 minutes out of 5 hours, the rest of the time I was occupied by 2 girls who are not even doctors, but simply technicians.
Otherwise, everything was at the level, and now in touch - they advise when necessary.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Vladimir Dzikovskiy
Turkey
Mar 20, 2026
Thank you! Excellent, positive team of professionals! Everything is on the highest level! Special thanks to Sabina and Anna Petrikova and my best doctors from the clinic Adam and Eve ...
How supportive and caring is the clinic staff?
Patients consistently highlight the exceptional care from clinic coordinators who provide detailed guidance throughout the entire process. One described their coordinator as showing 'empathy, sincere interest and a desire to help' that stood out from other clinics. Staff maintain close contact even weeks after procedures, with one patient noting '1.5 weeks after I'm still in contact and they give me advice.' The medical team receives praise for being 'very attentive' during lengthy procedures, often staying with patients for translation help. Drivers and hotel staff also contribute to the supportive experience, helping with luggage and language barriers to create a comprehensive care network.
Reviews that answered this question:
Syed ALI
Turkey
Mar 20, 2026
First time getting a hair transplant. Read reviews but everyone’s a little nervous right? From start to finish they have been amazing, such great staff and amazing aftercare. Even now 1.5 weeks after I’m still in contact and they give me advice and check up
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Tomasz Snoch
Turkey
Mar 20, 2026
I am really happy for the services of these two. However I am very unsatisfied with your provious assistance provided by Anna Petrikova.
How comfortable and modern are the clinic facilities?
Patients describe clinic facilities as well-equipped and comfortable, with staff providing everything needed during recovery including medicines, pillows, and ongoing consultations. The clinics offer 'quite good' food during breaks, and patients appreciate having restaurants available for regular meals. Some noted the lengthy procedures can make lying down uncomfortable over time, though the attentive medical staff help make the experience manageable. One patient specifically mentioned feeling 'the care of the staff' throughout their procedure. Partner hotels are described as normal to good quality, creating a supportive environment for international patients during their recovery period.
Reviews that answered this question:
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Will language barriers affect my treatment?
Patients consistently highlight the strong translation support at Turkish clinics, with dedicated Russian-speaking coordinators like Anna staying throughout procedures to help with communication. One patient noted their translator 'practically did not leave me' during an 8-hour operation. Another appreciated receiving detailed pre-trip guidance and airport assistance. Some experienced brief delays waiting for translators or occasional language mix-ups, though backup English interpretation was provided. The clinics clearly prioritize communication, with patients describing coordinators as 'main assistants' who ensure nothing gets lost in translation.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Andrey Bondarev
Turkey
Mar 20, 2026
Good afternoon, I want to tell you about my pleasant surprise about a trip to Istanbul, with the aim of hair transplants. This is not my first experience, I have already transplanted 9 years ago in Moscow. I was satisfied with the result, but when I contacted Estetic international clinic, first of all I was very surprised by the price, the price was two times lower than in Moscow. Contacting the clinic very quickly received an on-line consultation, where he voiced his wishes. After the girl contacted me, she introduced herself as my curator with the clinic. I was very pleased with the quality of the procedure, the attitude of the doctor, nurses, administrators. Everything went great and absolutely painless. The first time after transplantation, I had a very strong swelling, as I was cut. This time, the hair was transplanted without a cut, and after the procedure, the necessary drugs were prescribed, there was no swelling at all. I highly recommend this clinic.
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
Azat Jarullin
Turkey
Mar 20, 2026
Good day! Everything was great! I met a transfer at the airport! In the clinic, the Russian-speaking guide. The operation was easy.
How clear and organized is the clinic's paperwork?
Patients describe generally well-organized clinic operations with thorough documentation processes. One noted that coordinators provide 'important recommendations and an algorithm' for the entire journey, while another appreciated having 'everything you need during rehabilitation' clearly documented. Some experienced occasional paperwork mix-ups, though coordinators like Anastasia are praised for detailed case analysis and addressing patient concerns. The clinics typically provide comprehensive documentation including medical instructions, rehabilitation guidelines, and post-operative care materials. Overall, patients feel 'the clinic fulfills all the obligations it undertakes' with proper administrative support throughout their treatment.
Reviews that answered this question:
Александра
Turkey
Mar 20, 2026
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
Евгений
Turkey
Mar 20, 2026
I will immediately say thanks to Bookimed for the initial organization of the referral to the clinic, and personally to the manager Svetlana! About 2 months before the trip, I agreed on the desired date for hair transplantation. About 2 weeks before the trip, I contacted the coordinator at the clinic itself, she is also a translator - Anna, thank you very much! She gave me important recommendations and an algorithm for meeting the driver at the airport. At the Istanbul airport, I immediately took a little cash at least to pay for food in the hotel room (next to the 9th exit from the Airport, there are ATMs a little further, I took 290 liras from the HSBC ATM, 10 liras commission from Tinkoff - there was no more at the ATM, so it would be no commission). Further, at the exit, at the agreed place, I was met by a Turkish driver. A good old man. I would have learned Turkish just to wipe it in the car for my life. Helped me to carry my luggage to the car. I took to the hotel, helped with registration in my own language with the administrators. The hotel is normal, though the room was noisy, tk. 1st floor with windows to the courtyard. In the morning they served a good breakfast, although I did not feel well after the flight, I could not fully appreciate it. But perhaps this is for the best, as. then soon there was a lot of lying on his stomach. So do not get too carried away with breakfast either (although Anna said to have a hearty breakfast). The driver came for me, took me to the operation. Anna, the coordinator, meets at the clinic. After filling out the papers, they put them face down on the couch and the nurse begins to give injections of anesthesia in the back of the head - it is very painful. When it starts to work, grafts are taken from the back of the head. By the time probably 2 hours. Then you can roll over on your back, do anesthesia in the head, this time where to transplant. Very painful again. After that, the surgeon makes a marking with a marker and, upon completion, begins to make many holes in the head - the procedure for another hour. Then take a break. The food in the clinic is quite good. Due to unwell after the flight, I again did not lean heavily. At the end of the break, the most difficult part begins - they put them on their backs and begin to insert donor grafts. Time drags on, the back and neck become incredibly numb over time. Try to somehow, at least for a minute, sometimes during the doctors' pauses, rise up, stretch your neck to the side and move your hands. In general, brace yourself at this time. During the entire operation (more than 8 hours) Anna practically did not leave me in case of translation help or to say what. I even felt awkward in front of her. Thanks again! When it’s over, they’ll bring painkillers with them and take them to the hotel. They will also give you medical gauze - put it on the pillow in the hotel, so as not to stain it with blood residues. I didn't want to eat, took a pill and fell asleep. Immediately in the morning, the feeling was already much better, nothing really hurt, the view was so-so. It was a little embarrassing to go to breakfast, but I saw 2 more of the same guests with bandaged heads there. So the staff are used to it. Several clinics can be seen cooperating with this hotel. After breakfast, I asked at the reception about food, they gave me a menu for ordering food in the room and with it I had already retired to rest in my room. There was no desire to walk down the street with such a view either. Yes, although the description of the hotel says that they speak Russian and English - I spoke in broken English, like everyone else around, that was enough. I ordered food in the room (each dish on the menu has a serial number - you call the serial number at the reception), so the withdrawn cash came in handy. It seems like if you can change money in the hotel itself, but it may not be profitable. Then they took me to change the bandages, gave me a hat almost like Boyarsky's. In order not to frighten people around with wounds on the head. On the 3rd day of shampooing, they tell the nuances, offer to buy additional different products. The price tag is generally adequate (as on Amazon for the same funds), only now again for cash, which of course is not with you, and ATMs nearby give out already with a large commission. So clarify this question in advance - do you need to buy additionally what. Prepare cash in advance if necessary. The driver took me to the airport. It’s a pity again that I don’t speak Turkish, I could thank the driver more sincerely. I wrote it on purpose in such super-detailed way to make it clearer what will wait and have more confidence in the trip. On the topic of the result of the trip - time will tell. So far, a week later, the transplanted grafts seem to be still in place) Lay as much vacation as possible for this business. A week for the operation and at least another week to recover from the trip. A week later, my appearance is still so-so - traces of dried blood and other nonsense are falling from my head. So I would lay down 3 weeks of vacation for sure. Good luck to all!
Inesa Jevtusenko
Turkey
Mar 20, 2026
Thank you very much to everyone who was involved in organizing and preparing for my hair transplant surgery and performing an operation at the Estetik International clinic. This is the coordinator of Bookimed-Alexander Serov. My main assistants, who did not leave me for a minute and helped me with translation, etc. these are Lana, Tahir and Anna. Special thanks to the doctors Mohammed and Aziz, an anesthesiologist, who anesthetized so that I did not feel pain and honey. personnel who participated in the operation. Unfortunately, the result of the operation must be waited for a long time, but for now I am pleased with the result. I want to note that the attitude towards the patient is very attentive. They brought the clinic and back to the hotel by car. Hotel is good. I recommend everyone to this clinic.
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6K+ reviews
3K+ qualified doctors
Patient Choice Award
Based on consistent praise in patient reviews
1
⭐️ Top-Rated Clinic
4.8 Excellent
•
142 reviews
Cengiz Yaylaci
Hair transplant surgeon
25 years of experience
20000+ treatments performed
Surgeon's portfolio
Reviews.59 patients have trusted San Raffaele with their treatment journeys in Italy
Patient reviews
Excellent score
66 patient verified reviews
1 star
10%
2 stars
10%
3 stars
0%
4 stars
10%
5 stars
70%
San Raffaele overall rate includes
4.8/5
Doctor
4.9/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 59 reviews
Anonymous • Thyroid disease
Switzerland
Jan 20, 2025
I was very impressed by everything
I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had to go for radioiodine for her thyroid turns out she did not need that and that there was other Options available .We are thankful.
The agent communication and the Hospital
Nothing
About Bookimed service
Was amazing precise and into details.
Shakiha • Meningioma
Oman
Aug 27, 2021
بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني شكر هو من أعماق قلبي
على عدة امور :
مستشفى في قمة الدقة والاتقان والتنظيم
وفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى
الانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم
About Bookimed service
راضي عن هذه المنصة والدعم تمام الرضا وان شاء الله انصح جميع الذين يعانون من اي مرض يستطيع هذا المستشفى او المنصة تقديم المساعدة لهبالتواصل معهم على الفور واشكر دكتور يونس على اسلوبه الراقي ودعمه اللامحدود
Евгения • Stomach cancer surgery
Italy
Nov 7, 2018
"I declare with all responsibility that the San Rafael clinic in Milan is the best
The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe. The treatment and operations in Russia and Germany have been carried out, I declare with all responsibility that the San Rafael clinic in Milan is the best.
After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself. Thank you so much to the coordinator, the doctors from the international department of the clinic. More in the world of such doctors. THANK YOU!
Anonymous • Consultation with an orthopaedist
Italy
Oct 21, 2022
I went to the Galeazzi clinic. Milan. Italy. on my son's problem - gmgantism. Coordinators from Bookimed got involved. Had an online consultation. for which I paid 360 euros. All required documentation has been sent. references. analyses. x-rays. To determine the volume of the operation and the cost, they said that the patient needs to come to Milan. I'm from Ukraine. It's hard to describe how the journey cost me. with what difficulty. Upon arrival in Milan. we are consulted by another doctor and gives quite the opposite answer.!! Is it really impossible to agree and view all the documentation. y t. h and the video was sent!!! with immediately give a negative answer during an online consultation. why do it at all then? It's just a waste of money. not problem solving. Be careful!
About Bookimed service
absolutely not
Anonymous • Consultation with an oncologist
Russian Federation
Jan 2, 2020
We received a remote consultation at the San Rafael Clinic, for us this format was not suitable, because the second opinion is for those who either confirm the diagnosis or ask for another alternative treatment, we were told that after the consultation, continue the same, although we were treated and there was no result, as a result, after a remote consultation, we were not assigned anything, plus all communication was extended for a couple of months, because the clinic’s response rate was very low. We could not get any concrete answer, so this consultation was useless for us.
Kristina Kviatkovska • Consultation with an ophthalmologist
Ukraine
Feb 9, 2026
I liked everything.
Honesty
Doris • Consultation with a cardiologist
Germany
Apr 24, 2025
I have to say that the doctor was very competent and trustworthy and took time to answer our questions
I have to say that the doctor was very competent and trustworthy and took time to answer our questions...
I can only recommend it to others, everything worked out immediately.
Thank you again for the quick help, no doctor wanted to help us in Germany...
Lumturi Naska • Hodgkin's lymphoma
Albania
Jan 26, 2026
The person/AI who contact me was very polite and adorable
The conversation with the doctor
Anonymous • In Vitro Fertilization (IVF)
Kazakhstan
Feb 8, 2020
It was well received, everything was promptly organized by the coordinators
Good afternoon! It was well received, everything was promptly organized by the coordinators. But there was a misunderstanding that the second opinion of the Doctor was not officially heard, but verbally through the coordinators. At my request to provide an official opinion, I was sent in Italian, I would still like to receive a report at least in English, since the clinic is positioning itself international.
Елена
Russian Federation
Jan 6, 2020
We want to express our deep gratitude to the bookimed employees and to all for the assistance and assistance rendered! you are all just great guys !!!About the Doctor: The doctor examined very carefully
I am writing my impressions of visiting the Italian clinic of San Rafaele. Everything was organized through bookimed. I did everything for the first time and there were concerns whether I got on a dubious site?!? But to our surprise, which was very pleasant, thanks to consultants with bookimed, we were admitted to the clinic at a convenient number for us, and we called more than once about the translator and our escort in the clinic. As a result, we met with a consultant translator near the clinic without any problems. At the reception was a clear translation of all our problems on the retina. Were at the Department of Ophthalmology. The doctor examined very carefully. I attracted two more doctors for the necessary computer research during the appointment. The attitude is very attentive and not superficial. We learned a lot of new and interesting information about a sore eye .... By the way, for the money, we paid only the cost of the consultation itself in the clinic. We want to express our deep gratitude to the bookimed employees and to all for the assistance and assistance rendered! you are all just great guys !!!
