Samsung Medical Center: Patients Reviews and Experience

Excellent service. Initially, I had a doubt this platform was real. But I learned to trust it. Still I have doubts in the back of my mind especially when I provide personal info that are sensitive.

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Good afternoon. I am writing my review for those who want to visit a clinic in Seoul for the first time. I submitted a request on the bookimed website that I want to go to diagnostics, and Maxim Voloshin got in touch with me very quickly. At the initial stage, everything was quite clear and we decided on the program, according to which I will have to undergo diagnostics. Maxim quickly answered all my questions. But at the final stage, he did not inform me about when I should have an interpretation of the results. Having said that this will be another lunch, but when I arrived at the clinic, they told me that I had written to interpret half of the results at 14.50. But this would have been impossible, since at that time I was already at the airport, and Maxim was at I know when I have a return ticket. I had to leave without having recognized even half of my analyzes. Also, I was not very pleased with the work of Vladimir, who was involved in my living. Before departure, they told me that they would be in touch with me when I arrived. But on the day of my arrival, I could not find my house, because the address was not complete, and began to call Vladimir, but everything turned out to be futile. Also, another very important point, at my address, upon arrival, I had to add drugs to prepare for the examination. Since the clinic requested my ticket, she accordingly knew that I was arriving early in the morning. But when it was already evening, 8.30 p.m. and there was still no drug, I contacted Vladimir and Maxim, but they assured me that they would add him. I asked to find out, to call, but there was no answer. I was only told that the driver has my number, and if he calls me. But there was no call. If I knew the language, I would do all this myself. I already decided to go downstairs, asking me to get the familiar phrase: whether there was a parcel for such a number. And it turned out that she had been lying there for a long time. I believe that this is a big omission of the guys from the service since, they should have notified me or called and scammed that they found out everything and my preparations are at the concierge. Once again I draw attention to the fact that I did not speak the language. I had the confidence that the most important thing for the site’s employees was to drag a person to the clinic and that’s all. And what will happen to him next is not their problem. Very sorry. I will never again use the services of the bookimed website, and I will not advise my friends.