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Updated: Oct 2019

Severance Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Severance Hospital in Republic of Korea
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What patients say about Bone marrow transplantation at Severance Hospital

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 14, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 14, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 14, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
Mar 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
Mar 14, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
Mar 14, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
Mar 14, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
Mar 14, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
Mar 14, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
Mar 14, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
Mar 14, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

27 years of experience

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❤️ In demand by patients

2

Bulent Eser

Hematologist

Leading doctor for Bone marrow transplantation

36 years of experience

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💚 Specials for Bookimed patients

3

4.6 Excellent

514 reviews

Zafer Gulbas

Hematologist

Leading doctor for Bone marrow transplantation

49 years of experience

3315+ treatments performed

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Reviews.4 patients have trusted Severance Hospital with their treatment journeys in Republic of Korea

Patient reviews

4.6
Excellent score
42 patient verified reviews
1 star
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0%
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5 stars
100%
Severance Hospital overall rate includes
5.0/5
Doctor
4.9/5
Staff
4.9/5
Facilities
5.0/5
Language assistance
4.9/5
Support
1-4 of 4 reviews
София • Breast cancer
Kazakhstan
Oct 7, 2019
Verified review.
"I am very happy for getting to know BOOKIMED, professionals really work there, and most importantly, they are not indifferent people
I have breast cancer and I went through chemotherapy in Moscow. Six sessions have passed. It was very difficult to tolerate these procedures. A doctor in Kazakhstan said that this is enough, it is necessary to switch to tableted chemistry. And Moscow offered to continue doing chemotherapy. Opinions are divided. It was necessary to find a third party. I accidentally found your site on the Internet. Ekaterina Koliko wrote very quickly. The benevolence of Katyusha was immediately arranged towards her. She asked me what I would like to go to. I said that I want to go to the Severance clinic in Korea. Katyusha approved my choice. I sent all the necessary documents and Katyusha quickly redirected everything to the clinic. They began to wait for the invitation. For some reason (and for what I already knew in the clinic), there was no invitation. I am very grateful to Katyusha that she was in touch all the time, supported me, gave me hope. We arrived in Seoul in the morning, we were met by a transfer, brought to the hotel. After lunch, they were already in the clinic, I began to take tests. Constantly with me was one of the translators. Girls translators are great fellows, these are Lida, Olesya, Sofia, Tatyana, Alena. Any question could be addressed, they always prompted. They are professionals. Always with a smile, polite, with enormous patience, and most importantly, they understand that they work with a special audience, with people who did not come to rest. Someone to find out the diagnosis, and someone to do the operation. Thank you so much to the girls. The clinic was impressive. Doctors are professionals. The equipment is super. I got the opinion of a third party, it coincided with the opinion of a doctor from Kazakhstan. I was prescribed a prescription, I bought medicines at the pharmacy and started drinking on arrival home. I also want to write about Darina, who was engaged in transfer (the transfer to the clinic was very convenient and met and carried out), the selection of the hotel was also always in touch, and if I had any questions, she quickly answered them. I want to say that I am very happy for getting to know BOOKIMED, professionals really work there, and most importantly, they are not indifferent people. I am grateful to the Almighty and all who were near me. And the words of the doctor gave me inspiration and inspired great hope, for the sake of these words it was worth a long way to go. Once again, many thanks to all.
Aliya Esentemirov • Stomach cancer
Kazakhstan
Apr 15, 2019
Verified review.
Anonymous • Chemotherapy
Kazakhstan
Aug 12, 2019
Verified review.
Anonymous • Chemotherapy
Kazakhstan
Aug 12, 2019
Verified review.
I am very pleased with the results
It was good, hospital was big but we could find help there and everything was okey