Valued Med Hub Hospitals : Patients Reviews and Experience

It was a very good experience for us, and I will use this service in the future if necessary. All the answers to my questions were given. Everything is very organized. They have their own counter at the airport, where they arranged a transfer for us and brought us comfortably to the hotel. We were accompanied everywhere. The price of the service was as agreed in advance. There were no additional payments. I only spent money on my husband's eye drops at the pharmacy, but they're sold at affordable prices. The hospital is very modern, it's a large complex, there's a university nearby. The hospital has a special department for dealing with foreign clients. We didn't run, we weren't looking for anything, Mustafa was with us all the time and made arrangements for everything himself. There were a few days between the diagnosis and surgery, and we managed to book several tours of Istanbul. It helped us relieve the tension of worrying about the surgery. My husband has an agimatism, he got the best lenses in the world that exist right now. These lenses were made specifically for the parameters of his eye. It's been less than a week since the surgery, but my husband says he can see some things even better than he had with glasses before. The rehabilitation is not over yet, he has to drip eye drops on schedule for a month, take care of eyes, and don't lift heavy things and rub eyes. The doctors have done their job, now a lot depends on how clearly my husband adheres to the doctor's recommendations. It was a very good experience for us and we are grateful for the treatment provided.

Communication was great. I was picked up from the hotel, transfered to the hospital, and accompanied by Adam (translator) through the journey. He knew exactly the intake process and what they would want. He was well organized and very friendly. The consultant spoke English and was very calm, and professional. I had femto iLasik which was without complication. Pre-op my prescription was -7. Day 0 post op, I could still see but with blurry vision. Day 1 post op, my vision is now 20/20. But eyes feel gritty but hopefully will ease in a few days. I am very impressed with the quality and standard of the whole process. I would highly recommend Turkey for medical tourism. It's affordable and a beautiful clean city to visit as well. Stupendous experience.

I particularly appreciated 1- the day-to-day follow-up from the first contact 2- the responsiveness in preparing and organising the trip 3- the logistical arrangements for my travel - punctuality and regularity 4- the coach's availability, his empathy and his humanism 5. Efficiency and speed of medical treatment 6- the high standard of the technical facilities 7- the doctor's ability to listen 8- Post-operation follow-up 9- Availability and openness of staff I would also like to point out that a personalised medical file is not provided for information purposes and for better remote monitoring.

My husband and I traveled from New Zealand to both get eye lens replacement surgery. From the start we have had print and effient communication. With every question answered. We were picked up from the airport, taken to hotel, then the same day at our request taken to the hospital for our appointment. Two days later we were in having eye surgery again with pick ups and drop offs. We were met at the hospital entrance, by bookimed.com translators and hospital translators they were amazing every day, in every way. The doctors were provisional and onto it, explaining every detail, and answering all our questions. Our procedure went very well and we are very happy with the outcome and how amazing we can see, no longer with glasses or contacts. I recommend bookimed.com to everyone. Vikki

Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures.

I was very satisfied with the result of my treatment at the clinic. Everything was done well, starting with the pick-up from the airport, the escort and the very polite attitude towards me. Any of my needs were well met, the translation was clear and the communication with the doctor was very informative. The doctor and his whole team did their job very professionally. I am very impressed and pleased with the outcome. My treatment was very quick, professional and comfortable. Thank you very much and I will recommend this clinic to everyone I know.

I had an excellent experience at VM Hospital, and I am incredibly grateful to Dr. İBRAHİM KADIOĞLU for his outstanding care and expertise. From the moment I entered the hospital, I was impressed by the clean and welcoming environment, as well as the professionalism of the staff. Dr. Ibrahim is truly remarkable. He took the time to thoroughly explain my inquiries , answer all my questions, and ensure I felt comfortable throughout the process. His compassion, knowledge, and attention to detail made a significant difference in my treatment and recovery. Thanks to Dr. Ibrahim and the wonderful team at VM Hospital. I highly recommend this hospital to anyone seeking top-notch medical care. Thank you once again, Dr. Ibrahim, for your dedication and kindness!

The staff at Bookimed from the initial off-set answered all my questions, queries promptly. I was nervous with feelings swaying about my treatment. Upon arrival in Turkey from the airport transfer onwards, I have got to say all doubts were a contrast as to what I witnessed and to the treatment I received. On the first day the hotel staff were welcoming by the way I stayed local to VMH University Hospital Istanbul Besyol, at a budget I chose the World Point Hotel 700 meters away (Ramada Hotel was even closer.) I'm not arguing with what I paid, hygiene, cleanliness, manners, availability of staff, room, I got and witnessed. The transfer to the Hospital l walked with my translator, who put all my nerves and questions I had to bed, I must say I felt alot better. On arrival I was astounded, the smell of freshness, clean, I had to ask the translator how many floors 9 was the reply, Big, busy different ethnicities different cultures, vast array of people from all parts of the world, I felt comfortable. The level of equipment, the Doctors, staff members would not go amiss in any Country. The treatment I received the interaction which you have with the Doctor was of great effect to me as the knowledge about my treatment gained was instrumental in what was to happen. Overall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you.

My Experience with Bookimed and VM Medical Park Hospital in Istanbul I recently had surgery in Turkey, and I must say, my coordinator Olya was an incredible professional. She was with me every step of the way, always available 24/7, a true angel! Thanks to her, I chose this hospital and Turkey instead of the Czech Republic. Olya’s support was crucial in my decision, and I’m forever grateful to her. Special thanks to our guide Said, who was always available, no matter the time of day or night. He helped resolve every issue between me and the clinic, providing a smooth experience throughout the process. The doctor who performed my surgery, Alperen Koç, was outstanding. From the initial consultation to the operation itself, everything went smoothly, quickly, and painlessly. He’s truly a high-level professional who’s there to treat patients rather than make money off them. I deeply appreciate all of his care and expertise. A week has passed since the surgery, and I feel good, though my vision hasn’t fully returned yet. However, this is normal, and I’m confident that it will improve over time. I can confidently recommend Bookimed and VM Medical Park Hospital in Istanbul. Cons: The main downside of my experience was with the hospital’s billing department. They requested payment in cash, but we were not informed about this before traveling to Turkey. If you want to pay by card, they charge a 20% commission, which is an unreasonably high fee. I’d also like to mention someone named Timur (I don’t remember his last name). In front of patients, he was speaking in Russian with a female colleague, assuming we didn’t understand the language. They said something like, “People are so stupid; it’s hard to work with such dumb people.” This kind of behavior is completely unacceptable in the presence of patients. Such conversations seriously undermine the clinic’s reputation and are inappropriate in a professional healthcare setting. Therefore, I strongly advise anyone planning a visit to clarify all financial and organizational details

On the 18th he underwent surgery with a vagus nerve stimulator on the 25th and it was connected. Dr Sait has worked wonders. Daytime seizures are very rare but nighttime seizures have changed completely. I am 35 years old and so far only the first connection 0.25 paediatric dose and 5 more connections. Thank you to the neurologist Dr Yemmir who agreed to treat me. For all my years my encephalogram is finally normal. I am from abroad. I don't live in Istanbul. But I thank the whole clinic, all the doctors, all the interpreters, all the staff.