The #1 Medical Tourism Platform since 2014
Coordinator — Kristina Haniak | Bookimed

Kristina Haniak

Medical coordinator
Expert Since 2023

Kristina Haniak

Medical coordinator
Expert Since 2023
Works with patients in the field of “plastic surgery.” The goal is to ensure the quality selection of a clinic and doctor, as well as the comfort of patients during medical travel around the world.
5900 Patients Helped
Guiding patients to the right care since 2023
3 Languages
Kristina speaks English, Russian, Ukrainian
2 years
Kristina has dedicated their career to patient care

What Makes Kristina Your Trusted Guide?

For over two years now, I’ve been helping people from all over the world find the right clinic and doctor. Some are looking for quality treatment abroad, others dream of enhancing their appearance, and some want to regain their health or self-confidence. My goal is to make your medical journey smooth, safe, and stress-free — from the first consultation to your return home.

Here’s how I can help:

✔️ First, I’ll ask you about your needs: what exactly you’re looking for, what you expect, and what matters most to you

✔️ I’ll recommend clinics and doctors that match your request — and explain why they’re the right fit

✔️ I’ll arrange consultations, assist with trip planning and documentation

✔️ I’ll stay in touch at every step — so you’re never left alone with questions or doubts

I don’t represent any particular clinic — I represent you and your interests. I’ll help you make an informed decision based on real patient reviews, doctors’ experience, and the quality of medical services.

Together, we’ll make your journey toward change comfortable, confident, and truly effective.

I treat every patient as if they were my own family. Because true care isn’t just service — it’s devotion.

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Kristina Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Irina Ardhana • Revision rhinoplasty Indonesia May 6, 2025

Verified review.
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I would highly recommend this clinic for its quality service and professionalism.
I am very pleased with my choice of this clinic. From the very beginning the communication with the clinic staff was fast and of high quality. I chose from 3 clinics. It was in this clinic that I got the best price and quality service before and after the procedure. I had a second rhinoplasty. The doctor did just a jewellery work with my nose. Very carefully, without much interference, he corrected the flaws from the first surgery I had a couple of years ago in Turkey. I am very happy with the result. My nose is now straight and neat. I was also very pleased with the service at the clinic after the operation. I had all the necessary procedures to reduce the swelling immediately after the operation and then during the week I still came a couple of times for procedures, so the recovery took literally a week. Special thanks to the assistant Joan. She was always in touch and very supportive throughout my stay in Korea. I would highly recommend this clinic for its quality service and professionalism.

Anonymous • Breast reduction Ukraine Jul 14, 2025

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This experience is simply incredible, I would recommend it to everyone.
I am very grateful to the company Bukimed and my coordinators Kristina and Ali, who answered my questions very quickly, did not rush me in anything, were extremely loyal. I could even tell them what was bothering me in life and about my strange doubts, and they accepted them and supported me. This experience is simply incredible, I would recommend it to everyone. The clinic greeted me warmly, I read the contract for 5 hours, no one rushed me (I just translated every line). I went to the clinic for checkups, they immediately organized a transfer upon request, the result is excellent. I did not know what size of breasts I wanted by numbers because I could not imagine how it would be better for me, but my professional doctor understood me by microexpressions and did everything perfectly, she chose the best size for me according to the structure of my breasts. The support of the coordinators, medical staff is also 10/10. To be honest, I thought that I was just a client - who pays, but after the visit I realized that I was wrong - they treated me like a patient, but a person. I did not use the services of a translator, because I liked how we amusingly with the nurses explain what needs to be done by movements and in simple words

Olena • Breast augmentation Germany Jul 12, 2025

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Thank you all who supported me from the very beginning of my decision and to the end! Peace, health and fulfilment of wishes!
We were brought straight to the hospital after arriving. Good transfer! Olga, our interpreter, met us at the hospital. She was not only an interpreter but also a counsellor on many issues in Istanbul, as it was the first time we had been here. In the evening we took a blood test and in the morning I was operated. I came out of the anaesthesia easily, already in a new image. The doctor was very attentive, both before the operation, during the examination, and after. Service staff, very nice nurses, even though I did not understand them, but smiled doing their job and did not embarrass me. In the hospital I was with my husband only two nights, I felt good and we moved to the hotel (room large, clean with breakfast included!). We went to the dressing. There was always a transfer! Additionally I want to add about Istanbul - it is very interesting and mysterious city fairy tale! Thank you all who supported me from the very beginning of my decision and to the end! Peace, health and fulfilment of wishes! I recommend it!

Larisa Koroleva • Breast augmentation Cuba Dec 13, 2024

Verified review.
The operation was successful, I am completely satisfied with the result.
The clinic was disappointing. Instead of the promised surgery start time of 12-13 hours, we found a free operating theatre only at 19:30. The situation was saved by the doctor himself, who was in the clinic all the time and was also waiting for the operating theatre to be given to us. He calmed me down and supported me. Many thanks to him for this, also a big thanks to the interpreter Valeria who was also there for me. Many thanks to the medical staff of the clinic, they are great professionals. The operation was successful, I am completely satisfied with the result. I plan to have a face lift with the same doctor.

Anonymous • Immediate load dental implant Ukraine Oct 24, 2025

Verified review.
I highly recommend it!
Initially, thanks to my coordinator Christina, who was actually there for me the whole time. She helped me choose the clinic and was my link to it. In general, a very convenient platform to search for treatment all over the world. I highly recommend it! About the clinic itself - YEG Istanbul - professional, modern, positive.

Dmitry Kamaev • Septoplasty (Deviated Septum Surgery) Montenegro Apr 29, 2025

Verified review.
There were even small bonuses, a present from the doctor, which left an extremely favourable impression.
Everything went perfectly, in accordance with the pre-announced offer. There were even small bonuses, a free meal in the café and a present from the doctor, which left an extremely favourable impression. I can recommend this clinic and doctor!

Egor • Dental Implant Georgia Sep 19, 2024

Verified review.
Then I started looking for a new one and came across this service, which made it very easy for me to find a decent clinic.
I have not been travelling, I have been living in Tbilisi for some time, but nevertheless it is difficult to find a doctor in a foreign country and in a field where you constantly hear about failed surgeries. Before Bukmed, I went to a clinic with very strange behaviour of the staff. Then I started looking for a new one and came across this service, which made it very easy for me to find a decent clinic. And most importantly - as I realised, the manager acts as an intermediary between you and the clinic in an unfamiliar country. To be honest, I still don't believe that Bookmed's services are free.

Ol'ga • Blepharoplasty (Eyelid correction) Italy Oct 13, 2025

Verified review.
Very satisfied, I recommend.
I liked everything from the beginning (meeting me at the airport) to my departure. Everything was well thought out, accessible, competent and friendly. The doctor gave me enough time, answered all my questions. The operation was successful. I spent the rest of the day and night in the clinic. The ward was perfect, the care of the medical staff was excellent. Diana the interpreter was my guardian angel. Friendly, competent, responsive to all my requests and wishes. After removing the stitches, the doctor gave all the recommendations for postoperative care. Said that on all arising questions I can contact by video link Very satisfied, I recommend. R.S. I had circular blepharoplasty with Dr Mindaugas Kazavincus.

Maksim Medynskyi • Two stage dental implant Ukraine Jul 8, 2024

Verified review.
I liked it very much
Modern equipment, friendly and very competent staff, clean and comfortable. Doctors adjust to your time and needs. The interpreter's work is top notch. Accompaniment at all stages. They explain everything and choose the best treatment option. I liked it very much

Станислав • Dental Crown Installation Latvia Mar 31, 2024

Verified review.
Everything is simply amazing.
I express my sincere gratitude to Bookimed, in particular to the medical coordinator on the Bookimed platform Christina and the coordinator of the SoracaMed clinic in Antalya and translator Valeria. I went to Antalya on a tourist trip to Turkey. I only had 2 days in Antalya. And Christina was able to quickly find me a dental clinic in Antalya. I needed a crown placed on an implant. And Valeria, many thanks to her, was able to quickly come to an agreement with Dr. Göksel Kalyaz. Our tourist group arrived in Antalya in the evening of March 20th. At a time convenient for me, a term was immediately assigned that same evening. By the time I arrived, the abutment needed for the implant I had installed had been found. I arrived at the clinic late, but Valeria and the doctor were waiting for me. All procedures necessary to make the crown were performed. And on March 21, at 15:00, the crown was made and I was assigned a term at that time. I had a crown installed. There was no inflammation or pain after the crown was installed. Everything is simply amazing. Once again, many thanks to Christina, Valeria and Dr. Göksel Kalyaz for their professionalism. I confidently recommend that anyone who needs this help contact Bookimed coordinator Christina, coordinator Valeria and Dr. Göksel Kalyaz at the SoracaMed dental clinic in Antalya. A transfer is available for a fee (cheaper than a taxi). Stanislav. Latvia. March 21, 2024.

Дария • Breast augmentation Switzerland Nov 24, 2023

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For my husband, according to him, everything was fine and he loves me even with small disadvantages, which in the end nature unfairly offended, but the children grew up, everyone was happy, except me.
My dream has come true ❤️ After giving birth and breastfeeding two children, I faced a common issue among many women. My breasts significantly reduced in size, became empty, and developed a slight asymmetry. In life, many might say that this isn't important. However, a woman at any age wants to admire herself, to love herself, to dress beautifully, to feel comfortable, and naturally, to be attractive to her husband. According to my husband, everything was fine, and he loved me despite the small imperfections that nature had unfairly bestowed upon me. Yet, as the children grew, everyone was happy except me. I wanted to feel wonderful at the beach, to buy the clothes I desired without high necklines, and of course, to be the beloved, attractive woman in beautiful lingerie for my husband. And I realized that time was passing, and I could delay no longer. I MUST BE HAPPY, first and foremost, for myself. The scariest part was choosing a specialist and deciding where to do it. Fortunately, I found this wonderful website, "Bookimed." If it weren't for you, I wouldn't have resolved everything so quickly. I will write a detailed review, hoping it helps others in their choice, overcoming fear, and also realizing their dreams. A month ago, I read your website thoroughly, from the first to the last comment. From the very first moment, a wonderful and responsive girl, Kristina, my personal coordinator, contacted me. She was available almost around the clock and quickly answered all my questions and concerns. She was an advisor and best friend during those days, providing support and reassurance that I could fully trust her and the specialists awaiting me in Istanbul. We then sent a request to the Dr. Med clinic, and Dr. Hakan Teymur provided an individualized program. It was apparent that he had carefully considered my issue, outlining all the necessary work. (I initially thought I only needed implants, but it turned out I also required a lift and nipple correction along with minor asymmetry correction.) Another huge plus Kristina mentioned was that Dr. Hakan uses internal, thin, and absorbable stitches, ensuring the most aesthetically pleasing results. Additionally, they found a date for my surgery as I wanted—within the same month. I wasn't prepared to wait six months, as I'd go crazy with worry. I still had numerous questions in my mind, and I constantly wrote to Kristina, but the next day, through a video call, I spoke with Dr. Hakan and Narmina, who interpreted for me. My questions and emotional concerns were resolved in one call, and I realized that I didn't want another doctor and wasn't afraid to fly there. They would provide the best care possible. And that's exactly what happened. I traveled with my sister, which was very important for emotional and physical support, especially in the early days. Upon arrival, we were greeted by a comfortable transfer that accompanied us throughout our stay in Istanbul—from the airport to the hotel, from the hotel to the clinic, etc. We were accommodated in a hotel within walking distance of the doctor's office. The hotel was clean, with daily bed linen change and housekeeping. The next morning, my interpreter, Mukhlisa, awaited us at the reception. This fragile, cheerful, kind, and considerate girl was like an angel. Not once did I feel worried with her; we laughed all the time. Mukhlisa and Narminoka were on standby all day, communicating all movements and recommendations before and after the surgery. The meeting with the doctor and team was also very friendly. It felt like we had known each other for a long time. We discussed everything, took measurements, eased any remaining concerns, and went for tests at the clinic. The surgery was the next morning. The doctor and anesthetist comfortingly held my hands and smiled, assuring me everything would be fine. As I was given anesthesia, I fell asleep... I awoke as I was being wheeled into the room. That was the hardest moment—I was very cold, experiencing severe shivering and pain. But there was plenty of staff around, along with the doctor and my sister. Hakan reassured me that everything went perfectly! The nurses quickly covered me with two blankets, set up a heater underneath, administered pain medication, and once I warmed up, I fell asleep. The room was very cozy; my sister stayed with me on a nearby couch for the entire day. The staff came frequently, day and night, providing pain relief, antibiotics, and checking blood pressure and temperature. By evening, dinner was served. A nurse helped me get out of bed and use the bathroom for the first time. The next morning, Mukhlisa arrived, uplifted my spirits as always, assisted with the discharge process, and accompanied me by transfer back to the hotel. On the second day, I relaxed in the hotel, watched the series "Magnificent Century" the entire day, drank tea, ate, and chatted with my family by phone. By the third day, I was able to go for a walk with my sister in the evening. On the fourth, we took a taxi to see the beauties of Istanbul—mosques, parks, and cafes. I felt fine, and when my chest tingled, we'd rest before continuing our walk. On the fifth day, I had a check-up with the doctor and team. Hakan, a true gentleman, helped me dress and undress, gently removed the bandages, and pleasantly surprised me with his remarkable work and neat scars. Everything looked aesthetic even then. We took some photos for memory. Special thanks to Semra for our secret women's talk. You are incredibly beautiful and open. Narminochka, thank you for your smile and kind heart from the first moment of our communication. You are the best team working alongside an excellent specialist and master in his field. On the same day, it was my sister's birthday, and in the evening, we went on a Bosphorus night cruise. We watched performances, enjoyed alcohol-free cocktails, and danced just a little without moving my arms. We rested on Sunday, strolled through the evening streets, and flew home the next morning. Nearly three weeks have passed—the swelling is going down, though some areas of numbness remain, and there's occasional tingling and pain. But I've already discarded all my padded bras and, for the first time, bought the thinnest, most attractive bras in my life. My husband hasn't seen much of them yet, as I'm still sleeping in a special bra, on my back, and in a separate bed—but when he did, he expressed his admiration, saying they look naturally beautiful and sexy. It's just a little longer before I can reveal them fully, and I'm sure no one would guess there was any surgical intervention. Once again, I thank the entire team that remains in touch with me in a separate WhatsApp group, offering year-long support, concern, and eagerly awaiting my monthly photo updates.

Anonymous • Liposuction of the Thigh Ukraine Sep 19, 2025

Verified review.
The operation was successful, for which I am very grateful.
Hello. The surgeon is a really good specialist, the operation was successful, for which I am very grateful. The only disadvantage is that the work of the nursing staff left an unpleasant impression: there was a feeling that they were either not competent enough or simply not interested in fulfilling their duties.

Denys Kryvonos • Endoscopic septoplasty Ukraine Sep 11, 2025

Verified review.
The entire experience was excellent – the doctor and his team were highly professional, and I am very satisfied with the results.
I underwent endoscopic septoplasty with Dr. Cem. The entire experience was excellent – the doctor and his team were highly professional, and I am very satisfied with the results (it has been 2.5 weeks, and everything seems great so far). The staff were friendly and attentive, and the clinic provided a seamless service, including airport transfer, transfer to the bus station, and an additional night at the hotel. I am grateful for their professionalism and excellent care.

Katerina • Breast augmentation Germany Aug 25, 2025

Verified review.
Thank you for my first and such a positive experience).
I liked everything from communication with the manager to the final result after the operation.The result was exactly as I requested.The interpreter was very polite and attentive.She tried to help quickly in any situation.The doctor is a great expert in his field.Transfer,hotel,room in the clinic was comfortable.Thank you for my first and such a positive experience).

Olha Boiko • Breast Augmentation with Fat Transfer Ireland Aug 21, 2025

Verified review.
I am grateful to the doctor, to everyone who helped me and to God for leading me to the result of my dream.
This is my first experience and the result is flawless. I sincerely feel grateful to the doctor for his professionalism, kindness and care. The service is high and I was surrounded by caring staff. I wish my doctor and clinic prosperity from the bottom of my heart, and I am grateful to the doctor, to everyone who helped me and to God for leading me to the result of my dream.

Hanna • Dental Implant Poland Dec 18, 2025

Verified review.
I loved everything about it.
I loved everything about it. Excellent doctor, excellent medical staff, very nice interpreter counsellors, drivers, wonderful clinic and equipment!

Alina Zahaiko • Composite Veneer Belgium Sep 18, 2025

Verified review.
Everything was perfect, all my wishes were fulfilled.
Everything was perfect, all my wishes were fulfilled. The staff is super, the doctor is competent.

Dimitri Antonov • Zirconia crown installation Germany Jun 27, 2025

Verified review.
Dr Tugche and her assistant did everything top class.
The clinic is super, the doctors are very attentive, they do things quickly and very well.Dr Tugche and her assistant did everything top class. Very well coordinated team of technicians and doctors. I would like to especially mention Alina and Natalia, they are very helpful with all questions, even those not related to the clinic. The transfer is excellent and even to any place we ask. The accommodation is deluxe, one bedroom flat, swimming pool, fitness, quiet, the flat has everything for complete comfort, the complex even has security. The people around are very welcoming and friendly. I do not regret one bit that I accepted your offer to WestDent Clinic. And a huge thank you to Christina, my Bookimed coordinator, who organised all this for us.

Alina Horodetska • Eyebrow transplantation Germany Jun 22, 2025

Verified review.
The operation was performed by Ayşegül Kaya - a doctor with golden hands! She is a true professional, very attentive, careful, with aesthetic sense and great experience.
I would like to sincerely thank the whole team that accompanied me through this important stage - from the first steps to the eyebrow transplant procedure itself! Special thanks to Christina, my medical coordinator from Bookimed platform. She was there for me from the very beginning: she answered all my questions, supported me, explained everything as clearly and kindly as possible. Thanks to her, the whole process of organisation went smoothly and calmly. I felt that I could rely on her completely, which is invaluable! I would also like to thank Bibi, the interpreter at the clinic in Istanbul. She met me, helped me to orientate myself, was there for me the whole day of the operation and took care of me like a family member. She made me feel confident and relaxed. It was very pleasant and I am really glad that she accompanied me on this trip. The operation was performed by Ayşegül Kaya - a doctor with golden hands! She is a true professional, very attentive, careful, with aesthetic sense and great experience. I chose the FUE Sapphire transplant and the result exceeded all my expectations. Even a few days after the operation, you can already see how beautiful and natural everything looks. Adam and Eve Clinic has given me not only a new look in the literal sense, but also self-confidence. Thank you for your care, professionalism and warm-hearted attitude! I definitely recommend it to all girls who dream of beautiful, thick and natural eyebrows.

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