Elif Afacan Yildirim

My request was for a specific treatment for my condition, which I believe was triggered by COVID or vaccine-related complications. The treatment itself is relatively new and not widely available; however, the doctor Faturanız Hazırdır was open to considering my request, which was a decisive factor in choosing this hospital. Her level of empathy was touching. When I arrived, I received outstanding support from Aliser Durdiyev, who coordinated the entire process — from reception and medication procurement to scheduling the treatment. None of this would have been possible without Hanna Karvatska, who connected all of us who has deep personal and professional connection with people here, and I’m deeply grateful to her, Alisar, and the doctor for their support and professionalism. And special thanks for the empathy from all three people, the teamwork they created to get me what we all believe could be the best treatment.