Otoplasty (Prominent Ear Correction Surgery)

Хочу выразить огромную благодарность команде Bookimed за помощь в организации медицинской поездки в клинику Hisar для моего сына (16 лет) на операцию по септопластике. С самого начала мы получили профессиональную и чуткую поддержку. Отдельное спасибо Ольге и Кристине — они сопровождали нас на каждом этапе, были на связи 24/7, отвечали на все вопросы и помогали с любыми нюансами. Благодаря им, а также координатору Марии из клиники, нам удалось найти отличного врача, подходящую дату и хорошую цену на лечение. Все было организовано на высоком уровне: встреча в аэропорту, трансферы, консультации, сама операция и послеоперационное сопровождение. Мы чувствовали, что рядом действительно заботливая команда, которой можно доверять. Огромное спасибо за ваше участие и человечность. Очень рады, что выбрали именно вас!

Thank you for your help, for your human attitude, for your kindness, for the warmth with which you treat your patients. I would like to express my special gratitude to my doctor-coordinator Karina, who supported and assisted in solving my problem. She is a very kind and helpful person. I would like those doctors who operate and treat patients to be as kind-hearted as Karina and the world will immediately become a better place!

Many thanks to Bookimed for the opportunity to meet different specialists and clinics in Turkey, compare, read reviews, and study information in an understandable language. It’s hard to even imagine how much time, financial and professional costs it took for the creators to make the information so accessible and complete for the patient. Thank you for your work and choosing such a useful niche as this! It is so important for the patient to be able to communicate with the manager at any time: to talk, consult, discuss personal issues and possible risks. Thank you, thank you, thank you! Before finding you, I had experience communicating with two organizations that provide services in the field of medical tourism, but unfortunately, commerce and the desire to sell specific specialists without options is alarming and does not inspire confidence at all. On the other hand, I’m even glad that I had such a short communication experience, especially since I was able to evaluate the capabilities of Bookimed! I understand that for the reader my review may be similar to an ode of praise, but as they say, “you can’t erase words from a song.”))) Therefore, I can only continue to talk about how it was in my specific case. Thanks to the Khizar clinic for a luxurious spacious room with floor-to-ceiling windows, an additional sofa for visitors, as well as delicious meals three times a day. It would seem difficult to surprise us with high-quality Turkish service in a hotel, but when your stay in the clinic is exactly the same as in the hotel, it is much more valuable at the moment when you are absolutely alone in a foreign country and your physical capabilities are temporarily limited. Everything was thought out to the smallest detail: it so happened that I arrived for the operation unaccompanied, with a small backpack. This was extremely important for me: everything I could need was provided or was already available in my favorite room opposite the reception. The operation was scheduled for the afternoon, so the most difficult time was at night. The nurse who was on night duty did a tremendous job and until 6 am did everything as required according to the protocol after the operation. Yes, you can say, how could it be otherwise, you paid the money and it should be so, but you and I know very well that no one has canceled the human factor, and patients in this state after surgery cannot always read carefully in English doctor's recommendation language. Therefore, I send rays of love to this Great Man!!! Every 40 minutes He applied cold compresses, fed me even at night, and then took me for a walk along the long corridor of the clinic. This is an invaluable experience for me, not only because it is important for rehabilitation and health, but also for my personal faith in people. Low bow to the doctor for his professionalism, ability to listen to the patient and a high-quality operation. I would also like to thank Gulshirin Beshimova for the opportunity to make my stay in Turkey as comfortable as possible. Just as theater begins with a coat rack, so in my case Istanbul greeted me with a friendly smile from the driver and a luxurious car. It is impossible not to mention Alpay. I’ve been driving for 20 years, but I’ve never seen anyone pay such attention to the car and the passengers sitting in the back seat: TV, music from all over the world, water of different temperatures, drinks, napkins, a footrest for comfortable feet, and even a fresh bouquet of herbs to scent the salon! My applause!!! Bookimed! Türkiye! You have won me over! What a pity that I didn’t know before that everything could be like this! She curtsied. Your Eva❤️

I had issues clarifying my final quote, arranging transport to and from my hotels, issues with the hotel room in particular and felt that at times there were two or three different parties all trying to arrange the details for me but not talking to each other. Other than these little issues I had a great experience, but I'd be lying if they didn't add up to significantly compromising my experience!

This is not the first time I have used the services of Bookimed, it is very convenient. I recommend! Thanks everyone! 👍🏻