GASTROSCOPY + BIOPSY

Hello . My husband and I flew in for an examination, to have a gastroscopy of the stomach and an MRI of the spine, the MRI still hasn’t returned the results, it’s been two weeks. Secondly, they asked to do an MRI of the entire spine, but it turned out they only did the lower back, because... Clinic coordinator Maria thought that we only needed an MRI of the lower back; all appointments were on hold for more than an hour. The appointment was for one time, they came in 1-1.5 hours later. We repeatedly asked coordinator Maria to send the result with a translation, and asked to send a disk with the MRI result. As a result, all the blame was placed on the translator that she translated the information to us incorrectly, in fact, Maria’s manner of speaking is very rude, she could simply say “It’s your own fault, you misunderstood us.” We were disappointed in the clinic. And all the disappointment was spoiled only because of the coordinator Maria, by the way, our number was blocked without sending the result. I do not recommend going to this clinic. I only wanted to speak about the clinic coordinator Maria, I wanted to post correspondence with her, but she deleted some messages and blocked my number. Inability to work with a patient, inability to listen, inability to follow through with a patient. Rude, irresponsible, evil woman coordinator Maria, correspondence was with her to this number +90 501 708 86 84. 2 weeks passed and we still haven’t received the test result. Only because of such staff we will never return to the clinic.

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